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radix | does SteveA generally disappear for the weekends? | 04:31 |
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LarstiQ | radix: I haven't really paid attention to that | 04:32 |
Burgundavia | radix, likely, as he is paid to work on lp | 04:32 |
radix | right :) | 04:34 |
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LarstiQ | oeh! | 08:20 |
LarstiQ | someone implemented subscribed bugs in the web interface! | 08:20 |
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lifeless | stub: ping | 09:05 |
stub | lifeless: pong | 09:05 |
lifeless | i just nuked 3 corrupt jobs | 09:05 |
lifeless | you have sftp://chinstraphome/warthogs | 09:06 |
lifeless | and variations thereupon | 09:06 |
stub | 2 corrupt jobs, and I just fixed bzr-submit-merge on the wiki so others don't have the same problem | 09:06 |
lifeless | thanks | 09:06 |
lifeless | whats your x-push-data file contents ? | 09:06 |
stub | chinstrap:/home/warthogs/archives/stub/dists/devel/ | 09:07 |
stub | There seemed to be a missing '/' in bzr-submit-merge. | 09:07 |
lifeless | hmm | 09:07 |
lifeless | copied and pasted from my working one | 09:07 |
lifeless | ah-oops | 09:07 |
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sivang | moins all | 09:41 |
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shawarma | Hi! Is there any way to view the complete list of specifications? | 01:14 |
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Hieronymus | hello | 01:39 |
Hieronymus | How come the French translation page in Rosetta lists more packages than the Dutch one? | 01:40 |
Hieronymus | https://launchpad.net/distros/ubuntu/dapper/+lang/fr and https://launchpad.net/distros/ubuntu/dapper/+lang/nl | 01:40 |
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LarstiQ | hmm, I don't see a distinction between Serbian in Cyrillic and Latin anywhere | 06:21 |
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\sh | guys, is it possible to have the support tracker tool on launchpad to work as well for teams, like an "RFP" tracker for MOTU? | 07:50 |
\sh | let's say, I select the "MOTU" team, and file a support ticket for having "shiny-software-5.0" packaged for universe? | 07:51 |
sivang | \sh: does the moto have something like that currently? | 07:51 |
\sh | sivang: well...a wiki page | 07:51 |
\sh | UniverseCandidates..which is for this purpose a but degenerated...we thought about using RT but if there is something like a support tracker in LP...why not using this | 07:52 |
\sh | s/but/bit/ | 07:52 |
sivang | \sh: if it supports the notion of group assignments of requests and has sufficient enough emailing interface , ofcourse | 07:52 |
\sh | sivang: yes..but https://launchpad.net/people/motu/+tickets doesn't show up anything to create a ticket :) | 07:53 |
shawarma | Hi! Is there any way to view the complete list of specifications? | 07:54 |
sivang | \sh: hmm, maybe we need it to be a "motu" product? :) | 07:55 |
\sh | shawarma: all approved, or actually all? | 07:55 |
shawarma | \sh: either. | 07:55 |
sivang | \sh: seems issues are only registered against a product, not a team | 07:55 |
\sh | shawarma: https://launchpad.net/distros/ubuntu/+specs | 07:55 |
shawarma | \sh: I'd really like to take a look at all the Ubuntu Server specs to see if there's anything I can work on, but I can only view the 10 newest. | 07:55 |
\sh | sivang: jepp...product or distro | 07:55 |
\sh | shawarma: see the url | 07:56 |
sivang | \sh: We need to ask Bjorn about that then | 07:56 |
shawarma | \sh: How on earth did you find that? | 07:56 |
\sh | shawarma: well..I used it when I was in the reviewing team during UBZ :) | 07:56 |
shawarma | \sh:I've been clicking everywhere, but never been able to find anything but the 10 most recently added. | 07:56 |
shawarma | \sh: Well, thank you! | 07:57 |
\sh | shawarma: to see even the assignees https://launchpad.net/distros/ubuntu/+specstable | 07:57 |
\sh | shawarma: you're welcome..even when i'm totally clueless...as I had to read a couple of minutes ago ;) | 07:58 |
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bercik | hey | 08:01 |
bercik | when I get e-mail with activation?:p | 08:01 |
BjornT_ | \sh: so, basically you'd want it to be possible to open a ticket on a team, that's not necessarily associated with a product or distribution? | 08:01 |
sivang | BjornT_: you're here? :-) | 08:02 |
\sh | BjornT_: that's what I thought about...well..thinking of MOTU it belongs to distro ubuntu ... but is in need of this feature :) | 08:02 |
bercik | when I get e-mail with activation?:p sorry for my englisch ;p | 08:02 |
BjornT_ | sivang: of course :) | 08:02 |
bercik | english ;p | 08:02 |
BjornT_ | \sh: yeah, although i would guess that if someone request support to MOTU, it's always about ubuntu. the same is probably true for most teams. | 08:05 |
\sh | BjornT_: yes, right, but this is special..it's a type of debians "RFP" or "ITP" | 08:06 |
\sh | process | 08:06 |
sivang | BjornT_: why does it make a difference? I would think that being able to open a ticket against a team would be possible without having to associate it with a distro product | 08:06 |
\sh | so to have a package to hit ubuntu, it needs to go to universe first... | 08:06 |
LarstiQ | bercik: it was immediate for me | 08:09 |
BjornT_ | \sh: i'll have to think about it will fit into the changes to the support tracker that will happen. could you file a bug about it (or better, create a spec ;), so i won't forget it? | 08:11 |
\sh | BjornT_: sure...but not today..let me do it tomorrow :) | 08:12 |
BjornT_ | \sh: sure, thanks :) | 08:12 |
\sh | BjornT_: spec to launchpad product? or ubuntu? | 08:12 |
BjornT_ | \sh: launchpad | 08:12 |
\sh | BjornT_: k...you'll get your spec :) | 08:13 |
sivang | BjornT_: are you also working on the spe tracker? | 08:18 |
BjornT_ | sivang: well, it does make a difference some difference, as how to implement it. my point was that you probably don't need to have the possibility to associate with both a product/distribution and a team, which makes it somewhat easier. | 08:18 |
sivang | BjornT_: I had the same though :) we could be following ticket against ---->team---[assoc. with $DISTRO] . | 08:19 |
BjornT_ | sivang: i hope not :) actually, i'm probably going to be the one implementing email notifications for it. | 08:19 |
sivang | BjornT_: email interface for the spec tracker you mean? | 08:20 |
BjornT_ | yeah | 08:20 |
BjornT_ | https://wiki.launchpad.canonical.com/SpecTrackerEmailInterface | 08:21 |
BjornT_ | (it's only a rough braindump so far, though) | 08:21 |
sivang | anyway, re: tickets against team, those tickets could be indirectly assoc. with a distro through the team assoc itself. Does that sound sane? | 08:22 |
sivang | BjornT_: hmm, I need to make some time and help you out with that rough braindump. maybe add some ideas etc.. | 08:24 |
BjornT_ | sivang: yeah, that sounds sane. | 08:24 |
BjornT_ | sivang: that would be really great | 08:24 |
sivang | BjornT_: I had some ideas back then, maybe I can refine and use my spare moments tomorrow at work to add them. Also, do you know if you could inherit email interface of support/malone trackers and just change syntax and semantics? | 08:28 |
\sh | sivang: why? | 08:29 |
sivang | \sh: what why? :) | 08:29 |
\sh | Also, do you know if you could inherit email interface of support/malone trackers and just change syntax and semantics? | 08:29 |
\sh | the syntax can stay like it is...the status fields has to be changed :) | 08:30 |
sivang | \sh: ah, that's actually waht I meant. but to allow greater flexiabilty (ouch, here is that word again) you might want to have better extended semantics for support tickets that a bug tracker might not support or expose | 08:31 |
sivang | not support/expose by design, that is | 08:32 |
\sh | sivang: well...actually a support ticket is a subview of a bug ticket..everything what a support ticket can have, could be filed even in a bug ticket... | 08:32 |
\sh | sivang: IMHO !! :) | 08:33 |
sivang | :-) | 08:34 |
\sh | .oO(I have no clue!) | 08:34 |
\sh | I should trademark this statement | 08:34 |
BjornT_ | sivang: yeah, the support email interface will probably be similar to malone's. | 08:34 |
sivang | \sh: LOLO | 08:34 |
\sh | BjornT_: but get rid of the gpg signed email for filing bugs/support tickets... | 08:35 |
ajmitch | \sh: you sound like bddebian | 08:35 |
sivang | but, thinking in general terms, what about things like price quotes per ticket, departments invovled, status (which is basically different from a bug status) etc.. | 08:36 |
LarstiQ | ajmitch: what, about trademarking? :) | 08:36 |
sivang | as I see it, a support ticket might sometime have more data over a bug - | 08:36 |
ajmitch | LarstiQ: no, the 'I have no clue' thing | 08:36 |
\sh | BjornT_: or think a bit more complicated: if it's a gpg signed mail, which identifies user X which is in team A and is able to change the status and some other stuff for the bug/support ticket, then allow him to do it...if there is no gpg signed mail, drop all action keywords | 08:36 |
LarstiQ | ajmitch: yeah, that is what I mean | 08:36 |
BjornT_ | \sh: i'll see what i can do. it requires some discussion, but i think it should be possible to file a bug without having a gpg key. | 08:37 |
\sh | BjornT_: well..the possibilty must be given, to send always a gpg signed mail to create a special report with action keywords in it, to file it directly to a special assignee or set a status != new | 08:38 |
\sh | anyways back to my merges :) | 08:38 |
\sh | which i'm doing without a clue ,) | 08:38 |
sivang | a bug should ideally be a technical description of a technical system specific problem. While a support ticket need not always result in a bug. | 08:40 |
sivang | \sh: why do you keep saying you have no clue? you seem to have more clue then everybody else. The fact I don't say I have no clue doesn't make me less clueless | 08:41 |
BjornT_ | \sh: yeah, something like that. when i have time i will bring it up with the others for discussion. | 08:41 |
=== sivang .oO(Thinks about what he just said....) | ||
\sh | sivang: read ubuntu-devel ml...then u know why :) | 08:41 |
sivang | \sh: I wish I could :-( pitti's server has been hacked and we need to wait for monday so the server farm compnay will restore a backup :...-( | 08:42 |
\sh | sivang: say this again? hacked? pittis server? | 08:43 |
sivang | err ops /me runs | 08:43 |
sivang | actually that was a lie | 08:43 |
\sh | didn't he install the latest security patches? | 08:43 |
sivang | :) | 08:43 |
\sh | hehe...I'll tease him with this :) | 08:43 |
sivang | well, it was mostly a DoS | 08:43 |
sivang | \sh: please don't, I don';t know if I was supposed to tell about it :) | 08:43 |
\sh | sivang: I know how it feels to be hacked | 08:43 |
\sh | sivang: well..it's logged now :) | 08:43 |
\sh | but do not worry | 08:44 |
sivang | \sh: I really don't understand what people have to be hacking with piware.de, such a wonderful server with a wonderful name | 08:44 |
\sh | sivang: hackers don't do this..these are scriptkiddies | 08:44 |
=== sivang really hates those crackers / chaous havoking people | ||
sivang | yes | 08:44 |
sivang | that is why I said crackers :-) | 08:44 |
ajmitch | sivang: you just announced it on a publically logged channel :P | 08:44 |
sivang | erm | 08:45 |
\sh | not even crackers...crackers are cracking copy protection | 08:45 |
\sh | or phreaking.. | 08:45 |
=== sivang erases eveybody's memory in this channel | ||
sivang | (and logs) | 08:47 |
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