/srv/irclogs.ubuntu.com/2005/12/02/#launchpad.txt

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radixdoes SteveA generally disappear for the weekends?04:31
LarstiQradix: I haven't really paid attention to that04:32
Burgundaviaradix, likely, as he is paid to work on lp04:32
radixright :)04:34
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LarstiQoeh!08:20
LarstiQsomeone implemented subscribed bugs in the web interface!08:20
=== LarstiQ hugs said person, whomever it may be
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lifelessstub: ping09:05
stublifeless: pong09:05
lifelessi just nuked 3 corrupt jobs09:05
lifelessyou have sftp://chinstraphome/warthogs09:06
lifelessand variations thereupon09:06
stub2 corrupt jobs, and I just fixed bzr-submit-merge on the wiki so others don't have the same problem09:06
lifelessthanks09:06
lifelesswhats your x-push-data file contents ?09:06
stubchinstrap:/home/warthogs/archives/stub/dists/devel/09:07
stubThere seemed to be a missing '/' in bzr-submit-merge. 09:07
lifelesshmm09:07
lifelesscopied and pasted from my working one09:07
lifelessah-oops09:07
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sivangmoins all09:41
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shawarmaHi! Is there  any way to view the complete list of specifications?01:14
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Hieronymushello01:39
HieronymusHow come the French translation page in Rosetta lists more packages than the Dutch one?01:40
Hieronymushttps://launchpad.net/distros/ubuntu/dapper/+lang/fr and https://launchpad.net/distros/ubuntu/dapper/+lang/nl01:40
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LarstiQhmm, I don't see a distinction between Serbian in Cyrillic and Latin anywhere06:21
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\shguys, is it possible to have the support tracker tool on launchpad to work as well for teams, like an "RFP" tracker for MOTU?07:50
\shlet's say, I select the "MOTU" team, and file a support ticket for having "shiny-software-5.0" packaged for universe?07:51
sivang\sh: does the moto have something like that currently?07:51
\shsivang: well...a wiki page07:51
\shUniverseCandidates..which is for this purpose a but degenerated...we thought about using RT but if there is something like a support tracker in LP...why not using this07:52
\shs/but/bit/07:52
sivang\sh: if it supports the notion of group assignments of requests and has sufficient enough emailing interface , ofcourse07:52
\shsivang: yes..but https://launchpad.net/people/motu/+tickets doesn't show up anything to create a ticket :)07:53
shawarmaHi! Is there  any way to view the complete list of specifications?07:54
sivang\sh: hmm, maybe we need it to be a "motu" product? :)07:55
\shshawarma: all approved, or actually all?07:55
shawarma\sh: either.07:55
sivang\sh: seems issues are only registered against a product, not a team07:55
\shshawarma: https://launchpad.net/distros/ubuntu/+specs07:55
shawarma\sh: I'd really like to take a look at all the Ubuntu Server specs to see if there's anything I can work on, but I can only view the 10 newest.07:55
\shsivang: jepp...product or distro07:55
\shshawarma: see the url07:56
sivang\sh: We need to ask Bjorn about that then07:56
shawarma\sh: How on earth did you find that?07:56
\shshawarma: well..I used it when I was in the reviewing team during UBZ :)07:56
shawarma\sh:I've been clicking everywhere, but never been able to find anything but the 10 most recently added.07:56
shawarma\sh: Well, thank you!07:57
\shshawarma: to see even the assignees https://launchpad.net/distros/ubuntu/+specstable07:57
\shshawarma: you're welcome..even when i'm totally clueless...as I had to read a couple of minutes ago ;)07:58
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bercikhey 08:01
bercikwhen I get e-mail with activation?:p08:01
BjornT_\sh: so, basically you'd want it to be possible to open a ticket on a team, that's not necessarily associated with a product or distribution?08:01
sivangBjornT_: you're here? :-)08:02
\shBjornT_: that's what I thought about...well..thinking of MOTU it belongs to distro ubuntu ... but is in need of this feature :)08:02
bercikwhen I get e-mail with activation?:p sorry for my englisch ;p08:02
BjornT_sivang: of course :)08:02
bercikenglish ;p08:02
BjornT_\sh: yeah, although i would guess that if someone request support to MOTU, it's always about ubuntu. the same is probably true for most teams.08:05
\shBjornT_: yes, right, but this is special..it's a type of debians "RFP" or "ITP" 08:06
\shprocess08:06
sivangBjornT_: why does it make a difference? I would think that being able to open a ticket against a team would be possible without having to associate it with a distro product08:06
\shso to have a package to hit ubuntu, it needs to go to universe first...08:06
LarstiQbercik: it was immediate for me08:09
BjornT_\sh: i'll have to think about it will fit into the changes to the support tracker that will happen. could you file a bug about it (or better, create a spec ;), so i won't forget it?08:11
\shBjornT_: sure...but not today..let me do it tomorrow :) 08:12
BjornT_\sh: sure, thanks :)08:12
\shBjornT_: spec to launchpad product? or ubuntu?08:12
BjornT_\sh: launchpad08:12
\shBjornT_: k...you'll get your spec :)08:13
sivangBjornT_: are you also working on the spe tracker?08:18
BjornT_sivang: well, it does make a difference some difference, as how to implement it. my point was that you probably don't need to have the possibility to associate with both a product/distribution and a team, which makes it somewhat easier.08:18
sivangBjornT_: I had the same though :) we could be following ticket against ---->team---[assoc. with $DISTRO] .08:19
BjornT_sivang: i hope not :) actually, i'm probably going to be the one implementing email notifications for it.08:19
sivangBjornT_: email interface for the spec tracker you mean?08:20
BjornT_yeah08:20
BjornT_https://wiki.launchpad.canonical.com/SpecTrackerEmailInterface08:21
BjornT_(it's only a rough braindump so far, though)08:21
sivanganyway, re: tickets against team, those tickets could be indirectly assoc. with a distro through the team assoc itself. Does that sound sane?08:22
sivangBjornT_: hmm, I need to make some time and help you out with that rough braindump. maybe add some ideas etc..08:24
BjornT_sivang: yeah, that sounds sane.08:24
BjornT_sivang: that would be really great08:24
sivangBjornT_: I had some ideas back then, maybe I can refine and use my spare moments tomorrow at work to add them. Also, do you know if you could inherit email interface of support/malone trackers and just change syntax and semantics?08:28
\shsivang: why?08:29
sivang\sh: what why? :)08:29
\shAlso, do you know if you could inherit email interface of support/malone trackers and just change syntax and semantics?08:29
\shthe syntax can stay like it is...the status fields has to be changed :)08:30
sivang\sh: ah, that's actually waht I meant. but to allow greater flexiabilty (ouch, here is that word again) you might want to have better extended semantics for support tickets that a bug tracker might not support or expose08:31
sivangnot support/expose by design, that is08:32
\shsivang: well...actually a support ticket is a subview of a bug ticket..everything what a support ticket can have, could be filed even in a bug ticket...08:32
\shsivang: IMHO !! :)08:33
sivang:-)08:34
\sh.oO(I have no clue!)08:34
\shI should trademark this statement 08:34
BjornT_sivang: yeah, the support email interface will probably be similar to malone's.08:34
sivang\sh: LOLO08:34
\shBjornT_: but get rid of the gpg signed email for filing bugs/support tickets...08:35
ajmitch\sh: you sound like bddebian08:35
sivangbut, thinking in general terms, what about things like price quotes per ticket, departments invovled, status (which is basically different from a bug status) etc..08:36
LarstiQajmitch: what, about trademarking? :)08:36
sivangas I see it, a support ticket might sometime have more data over a bug -08:36
ajmitchLarstiQ: no, the 'I have no clue' thing08:36
\shBjornT_: or think a bit more complicated: if it's a gpg signed mail, which identifies user X which is in team A and is able to change the status and some other stuff for the bug/support ticket, then allow him to do it...if there is no gpg signed mail, drop all action keywords 08:36
LarstiQajmitch: yeah, that is what I mean08:36
BjornT_\sh: i'll see what i can do. it requires some discussion, but i think it should be possible to file a bug without having a gpg key.08:37
\shBjornT_: well..the possibilty must be given, to send always a gpg signed mail to create a special report with action keywords in it, to file it directly to a special assignee or set a status != new08:38
\shanyways back to my merges :)08:38
\shwhich i'm doing without a clue ,)08:38
sivanga bug should ideally be a technical description of a technical system specific problem. While a support ticket need not always result in a bug. 08:40
sivang\sh: why do you keep saying you have no clue? you seem to have more clue then everybody else. The fact I don't say I have no clue doesn't make me less clueless08:41
BjornT_\sh: yeah, something like that. when i have time i will bring it up with the others for discussion.08:41
=== sivang .oO(Thinks about what he just said....)
\shsivang: read ubuntu-devel ml...then u know why :)08:41
sivang\sh: I wish I could :-( pitti's server has been hacked and we need to wait for monday so the server farm compnay will restore a backup :...-(08:42
\shsivang: say this again? hacked? pittis server?08:43
sivangerr ops /me runs08:43
sivangactually that was a lie08:43
\shdidn't he install the latest security patches?08:43
sivang:)08:43
\shhehe...I'll tease him with this :)08:43
sivangwell, it was mostly a DoS08:43
sivang\sh: please don't, I don';t know if I was supposed to tell about it :)08:43
\shsivang: I know how it feels to be hacked08:43
\shsivang: well..it's logged now :)08:43
\shbut do not worry08:44
sivang\sh: I really don't understand what people have to be hacking with piware.de, such a wonderful server with a wonderful name08:44
\shsivang: hackers don't do this..these are scriptkiddies08:44
=== sivang really hates those crackers / chaous havoking people
sivangyes08:44
sivangthat is why I said crackers :-) 08:44
ajmitchsivang: you just announced it on a publically logged channel :P08:44
sivangerm08:45
\shnot even crackers...crackers are cracking copy protection08:45
\shor phreaking..08:45
=== sivang erases eveybody's memory in this channel
sivang(and logs)08:47
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