/srv/irclogs.ubuntu.com/2006/01/27/#launchpad.txt

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SeveasDoes launchpad provide a possibility to receive support requests per mail?01:12
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jsgotangcojblack, you got pay per view?07:18
jblackjsgotangco: Why? 07:20
jsgotangcojblack, just wondering if you got to watch the fight (morales/pacquaio 2)07:21
jblackyeah. I watched it07:21
jblackOh, no, not the second one.07:21
jblackWho won? 07:21
jsgotangcopacman07:21
jsgotangcotko 1007:21
jblackreally!07:21
jsgotangcohe decked morales twice07:21
jblackI think I'm going to bed. I'm not feeling well07:23
Mezjblack: ping07:23
Mezo_O07:24
jsgotangcolater jblack rest well07:26
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Dirty_HarryWhat's up? It's quiet08:24
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Dirty_Harryping08:28
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Dirty_Harry/08:36
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Mezhmm - LP timing out on changing an emblem08:40
Mezany idea?08:40
lifelesslibrarian could be down I guess08:48
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zygaanyone around?10:35
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zygaI'm trying to get into dapper's xchat-gnome template for polish but I cannot find any10:35
jameshzyga: https://launchpad.net/distros/ubuntu/dapper/+source/xchat-gnome/+pots/xchat-gnome/pl/+translate10:37
zygajamesh: thanks, why isn't it listed on the big list page for pl?10:38
zygaI thought this bug was fixed ages ago10:38
jameshzyga: is polish selected as one of your languages on https://launchpad.net/rosetta/prefs ?10:41
zygajamesh: checking10:41
zygajamesh: yes it is10:42
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zygajamesh: I usually look for templates on this page: https://launchpad.net/distros/ubuntu/dapper/+lang/pl10:44
zygait just got added after I visited the link you've sent ime10:44
jameshzyga: I believe there is a bug open about that.10:45
jameshzyga: you should see polish here: https://launchpad.net/distros/ubuntu/dapper/+source/xchat-gnome/+translations10:45
jamesh(if it is selected as a preferred language)10:46
zygajamesh: it works now, it seems that visiting that link has created the template10:46
zygaI'm listed as the creator10:46
zygajamesh: strange10:49
zygajamesh: I wanted to fix a bug in the translation10:49
zygajamesh: some messages seem to have  been incorrectly tagged as utf-8 while being latin-2 (comon issue)10:49
zygajamesh: so if there are some translations, why wasn't the template page created automatically...10:50
zygaI need to find carlos :/10:51
zygadoes carlos come here on weekends?10:57
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stgraberNeed support on #pr3dators-klan.com after Quakenet probs on #pr3dators-klan.et ... (sorry for amsg and ad)11:26
stgrabersorry, this message was for qnet only11:27
zygaany rosetta devs around?11:33
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sivanghowdy all12:01
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jb-homeLooking at Bug 29290 - jamesh identifies it as an untrapped duplicate key failure.  The other half of the question I guess should be a support request - how, then, do I target a bug to a particular version of software in Dapper?12:07
UbugtuMalone bug 29290: "OOPS-21D227 received while trying to target a bug" Fix req. for: launchpad (upstream), Severity: Normal, Assigned to: Nobody, Status: Unconfirmed http://launchpad.net/bugs/2929012:07
jb-homeDo you guys look at the support requests at all, or is it best to ask in here for things like this?12:07
jameshjb-home: we don't have per-package milestones at the moment12:08
jameshwhich is essentially what you want12:08
lifelesswheeeooo12:08
lifelesslove those 1/2 hour to write emails.12:09
sivanglifeless: 1/2? that must be a long email..12:09
lifelessactually, wow. more like an hour12:09
lifelesssivang: extending the transaction api in bzr12:09
jb-homejamesh: Ah, okay.  So I've just included the text "dapper" and "0.9-0ubuntu1" in the body of the message then, and this is best practice for now?12:09
lifelessfinally figured out what had me spooked about some of the adhoc patches12:10
zygaany devs around?12:10
jameshjb-home: there is an item in the actions portlet "target fix to releases"12:10
lifelesszyga: FSVO yes12:10
zygaI'd like to raise the issue of common problems t12:10
sivanglifeless: ah, figures then you'll probbly need more then one or two long emails , if your going to extend an api :-)12:11
zygaI'd like to raise the issue of common problems due to invalid content encoding in .po files12:11
jameshjb-home: you can target it at Dapper there, which will open another bug task (enabling you to track the bug in each of the releases it needs to be fixed int)12:11
lifelesssivang: mainly I needed time doing nothing else to work through the issues12:11
jb-homejamesh: I saw that, but it looked like something as the reporter I should never set (It's not up to me to say where something *must* be fixed.  It's only up to me to say where it's broken.)12:11
lifelessso that I can explain why I was going 'No, dont do that' to people, when what they wanted sounded reasonable on the surface12:11
lifelesswe have some pretty high goals for bzr in a technical sense12:11
jameshjb-home: okay, so you want to say "this bug occurs in 0.9-0ubuntu1"12:12
jb-homejamesh: Right.  Or at a minimum, this bug occurs in dapper.12:12
zygaI'd like to propose a system for rosetta that would preprocess all incoming files to determine the true encoding, if not set correctly and re-encode to unicode 12:12
jameshjb-home: we _do_ have something in the data model to handle this (bug infestations), but we don't have any UI for it12:12
jb-homejamesh: But it started as at a specific version, and it seems like useful metadata.12:12
zygaI'm working on a reference implementation that targets common errors in polish templates12:12
sivanglifeless: interesting. Is there anything documented online about it? (could be a nice way to learn just about more bits about bzr)12:13
jb-homejamesh: Fair enough.  Is there anything I can usefully capture in an enhancement bug report from this conversation?12:13
jameshjb-home: sure. The bug infestation idea is to be able to attach metadata to the bug like "occurs in version X.Y" or "does not occur in version X.Y+1"12:13
lifelesssivang: well, theres the bzrlib.transactions api, theres my new email about it12:13
jameshand be able to use that data to narrow down problems12:14
jameshbut there is no UI for that (there is just a table definition at the moment, iirc)12:14
zygaany hints on who should I contact?12:14
jb-homeAh!  I see it here as #42412:14
jameshjb-home: so at the moment, including it as a comment is probably best12:15
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lifelesslists.canonical.com12:17
lifelessbazaar-ng is the lsit12:17
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jb-homejamesh: Thanks.12:20
lifelessjb-home: btw12:21
lifelesswe can just about fix the versioning on the bzr packages12:21
lifelessthis is a reminder to switch to ~ for 812:22
jb-homelifeless: Thanks for the reminder.12:22
lifelessnp12:23
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jb-homeWhere's the right place to report bugs on the bugzilla migration?12:41
lifelessjamesh: 12:42
jsgotangcomalone?12:42
jb-homejsgotangco: Do you know against which product?12:44
jsgotangcowell you can probably file it to malone itself12:45
lifelessthere is a launchpad product12:47
lifelessbut jamesh is the person to chat with12:47
jb-home'kay.  I'll wait a bit to see if he resurfaces.12:48
jb-homelifeless: I wasn't sure about the launchpad product, since it's not launchpad that has the bug.12:48
jb-homelifeless: Thanks!12:48
lifelessnp12:50
Mezhow often does launchpad like - see what packages are available12:52
jameshjb-home: what is the problem?12:53
Mezlol - cause it's still showing old versions of packages and stuff12:53
jb-homejamesh: I have two things that have come up:12:53
jb-home1) bugzilla doesn't appear to be read only, and I got a new comment filed on an existing bug.12:54
jb-home(18157)12:54
jb-home2) Malone bug#24190 was correctly imported, but doesn't show up on my list of reported bugs.12:54
jameshjb-home: that would be an RT request.  We can probably make the database readonly at the moment12:54
jb-homejamesh: I think it probably also means another import run. =(12:55
jb-homejamesh: I pretty much only happened to notice this one, but generally I have bugzilla mail disabled.12:55
jameshjb-home: that's a little difficult.12:55
jb-homeSo people could be commenting on existing bugs and I'd have no way of knowing about it, and the data won't be in malone.12:55
jameshjb-home: I'm guessing some existing login sessions are active (we disabled login for all existing accounts)12:56
jameshjb-home: your (2) is https://launchpad.net/products/malone/+bug/420112:57
UbugtuMalone bug 4201: "Bugs with NeedInfo status should be displayed on open bugs query." Fix req. for: malone (upstream), Severity: Normal, Assigned to: Nobody, Status: Needs Info12:57
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jb-homejamesh: Ah, no wonder the keywords I guessed didn't give me the bug. =)12:58
jb-homeRight, 4201 definetly looks like what I'm hitting here.12:59
jb-homeSo I only have one data loss issue, not two. =P01:00
jameshfor (1), we probably want to do a "delete from logincookies" on the bugzilla DB01:01
jameshwe don't currently have the ability to do incremental comment imports from bugzilla though.01:01
jameshthe script I wrote was for a one-off import01:02
jb-homeUgh.01:02
jb-homeIs there any way to do a system-wide query to see how much data is being lost?01:02
jb-homeIf it's just a dozen or so, those folks can be contacted to file the data in the right place.01:02
jb-homeOtherwise it might be worth developing the scripts to do it.01:02
jameshthere is a date associated with each comment.  We could probably tell how many comments have been made.01:03
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jb-homejamesh: Is there anything useful I can add to this?01:04
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eldiablobuonciorno01:51
eldiablociao01:51
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muaddaWe cannot yet use launchpad to browse Debian bugs ?07:39
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zygahello08:02
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mdkemuadda, no, debian doesn't use launchpad08:14
muaddamdke, malone/launchpad cannot look bugs in the debian BTS database?08:15
mdkemuadda, no08:16
muaddaIf a project has already a bugzilla and want to keep its bugzilla... can malone communicate with this bugzilla ?08:17
mdkemuadda, I don't know, i don't think so. What do you mean by communicate?08:22
muaddaI'm trying to understand the malone concept ;) If I report a bug on malone and I click on the "Request fix Upstream" link, malone may know the upstream bugzilla and automatically open the bug on the upstream bugzilla. Can malone do that ?08:25
muaddaand if upstream authors add some comments on their bugzilla, these comments may be available on the malone page (?)08:26
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mdkemuadda, the idea is that if the upstream project uses malone too, the bug can be reported there. If it doesn't, the Request fix Upstream is pretty useless right now, afaik08:40
muaddamdke, ok, I understand better now. Thanks08:41
mdkemuadda, np, lots of people are confused by that. Because it is confusing :)08:42
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