/srv/irclogs.ubuntu.com/2006/02/16/#launchpad.txt

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andrewskihello.  i'm trying to report a bug for ubuntu, but i'm not sure which package it should go under, and clicking on "choose package" gives me an error.  (i already reported a bug on that.)  does anyone know the generic package name to file bugs under?02:34
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purserjUmm, I'm sure its a known problem but for the last couple of days when I've gone to file a bug and hit the Choose link it returns an error04:45
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sivangmorning all09:24
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dilysMerge to devel/launchpad/: [r=jamesh]  add incoming email interface to the support tracker, making it possible to add comments via email. (r3127: Bjorn Tillenius)11:04
sivangwohoo BjornT_ 11:04
sivangBjornT_: can it now send email notification to team's MLs when a new support request is filed?11:05
BjornT_sivang: not yet, but it will be possible soon.11:06
sivangBjornT_: so for now, only incoming email interface. kool11:07
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BjornT_sivang: actually, there is outgoing email as well, but the notification is sent only to subscribers. so the only thing left is to add so that teams can be automatically subscribed to new tickets, just as is done for bugs.11:09
sivangBjornT_: ah, I see. so it's almost finished. That is problably something stub has to add in the DB?11:11
BjornT_sivang: no, it's something i have to add UI for :), well there are some db changes as well involved, but stub only has to approve the db-patch.11:13
sivangBjornT_: okay, thanks for the elaboration :)11:14
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ulinskiehello got a problem11:28
ulinskiehello can anybody help me regarding the changing the theme in the wiki thru UserPreferences, mine always says password does not match even if it is already correct11:28
ulinskieI have already reset the password and did it again but still failure with my attempt11:29
ulinskiedid I miss any step along the way?11:29
mdkeulinskie, does your browser remember the password and insert it automatically for the UserPreferences page?11:30
mdkeif so, delete that and tell it not to11:31
ulinskieyes it does.. but I already cleared the password settingin firefox11:31
mdkeand it still happens?11:32
mdkeif you tell firefox not to insert the password, it should be ok11:33
ulinskiehmm did that but still not working11:35
mdkeodd11:37
mdkeperhaps one of the LP admins can check your password, if there is one around11:37
ulinskiemdke, yeah, I've been trying this for 3 weeks now11:40
BjornT_ulinskie: did you enter your password in the password field?11:40
ulinskieI am thinking of creating another account in lp just to check out if the problem works only in my account11:40
ulinskieBjornT_, yes sir11:40
mdkeulinskie, try clearing all your cookies/cache/saved passwords (or using a different browser)11:40
ulinskiemdke, I did that too and even used IE 11:41
mdkegosh that is a drastic measure11:41
mdkeok, must be a LP problem I guess11:41
BjornT_ulinskie: ok, don't do that ;) you should leave the password field empty, it's a known bug.11:41
ulinskieBjornT_, oic..11:42
ulinskieBjornT_, have there been other cases like this?11:42
BjornT_ulinskie: yes, you're not the first one. bug 3987 is about this problem.11:43
Ubugtumalone bug 3987 in launchpad "Launchpad wiki UserPreferences causes mismatched passwords" [Major,Confirmed]  http://launchpad.net/bugs/398711:43
ulinskieUbugtu, thanks11:43
jsgotangcoits a bot :)11:44
ulinskiejsgotangco, hehe... 11:46
mdkeoh nice catch11:48
ulinskiethanks11:56
ulinskiegtg11:56
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robhi, something odd is going on with my launchpad accound12:04
robI had it all set up, I've signed the Code of Conduct, am a ubuntero etc, but none of it is showing up12:05
robI wonder if I have more then one account?12:05
robhmm looks like I do12:07
robfor some odd reason I also have one for my @ubuntu.com email address12:09
roband its all messed up12:09
BjornT_rob: you can merge the two accounts12:15
robhow?12:15
BjornT_rob: log in with the account you want to keep, then go to https://launchpad.net/people/+requestmerge and follow the instructions.12:16
robhmm, some error in the search page12:18
robOOPS-42B35712:18
Ubugtuhttps://chinstrap.ubuntu.com/~jamesh/oops.cgi/42B35712:18
rob?12:18
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BjornT_rob: hmm, your search probably timed out. enter the email address directly and see if that works.12:22
robOOPS-42D40312:22
Ubugtuhttps://chinstrap.ubuntu.com/~jamesh/oops.cgi/42D40312:22
robI got that one when adding the email address for the other account12:22
robdoes that thing above mean thats its been reported already?12:23
BjornT_hmm, the one to talk to is salgado. matsubara, do you know if salgado is coming in today?12:24
matsubaraBjornT_: no, he's not coming12:24
BjornT_rob: if you're referring to what Ubugtu says, it's just a way for us to easily get a more detailed report of the error. although, i think this has been reported before.12:26
robI thought that might be the case, I'll hold off reporting it in that case12:26
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kikogood morning 01:07
kikomdz, still up?01:12
matsubaraBjornT_: Is it possible to mark a dupe using the malone email interface?01:13
matsubarakiko: morning01:13
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matsubarakiko: can I reject bug 31138?01:27
Ubugtumalone bug 31138 in malone "Apply Ubuntu Scheme to Launchpad.net" [Normal,Unconfirmed]  http://launchpad.net/bugs/3113801:27
kikomatsubara, well, even brown would be better than blue..01:28
matsubaraisn't launchpad supposed to be distribution agnostic?01:29
kikoindeed it is01:30
matsubarakiko: applying ubuntu scheme to launchpad would reinforce the idea that launchpad is a ubuntu thing.01:31
matsubaras/ubuntu/ubuntu only/01:31
kikomaybe. 01:31
kikoI don't think it is worth rejecting off the bat yet01:31
matsubarakiko: ok, I'll confirm, change it to launchpad wishlist and assign to mpt then. He'll know how to properly answer. what do you think?01:32
kikosounds good01:32
BjornT_matsubara: no, it's not possible to mark dupes using the email interface yet. it will be possible in the future, though, just have to find time to do it. or you want it badly, feel free to take on bug 5190 :)01:43
Ubugtumalone bug 5190 in malone "Malone Email UI Should Support "duplicate" Command" [Normal,Confirmed]  http://launchpad.net/bugs/519001:43
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kikouhm02:10
kikohas anyone ever noticed how many queries we issue here:02:10
kikohttps://chinstrap.ubuntu.com/~jamesh/oops.cgi/2006-02-09/A54702:10
kiko-- ?02:10
kikoSteveA, you should take a look at that.02:10
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sivanghi people, kiko  matsubara 02:56
kikohey sivang 02:56
matsubarahi sivang 03:00
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Martolodhello everybody !03:22
Martolodis there an admin here ?03:22
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SteveABjornT_: hi03:24
kikohey Martolod -- what's up?03:24
kikohey steve03:24
BjornT_hi SteveA 03:24
SteveABjornT_: about mark's query, what are we doing about allowing people to file bugs via email without being gpg signed?03:24
SteveAkiko: what do you think?03:24
SteveAI think we should allow that, and I'd like to be able to tell mark that it is underway.  But I want to hear what you think first.03:25
kikoI don't know03:25
kikoand I honestly don't care very much03:25
kikoI think we have larger fish to fry03:25
kikoif you think it should be allowed, go for it03:25
kikoif we get spammed or impersonation occurs we can reconsider03:26
SteveAokay03:26
SteveABjornT_: your opinion?03:26
SteveMyers-Debugmorning guys/gals03:27
BjornT_kiko: yes, i reply to kiko's mail saying that we should allow it.03:28
SteveAok03:28
SteveAi'll reply to you and mark03:28
kikocool.03:28
kikomark mailbombed us overnight03:28
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Martolodkiko, hello03:36
Martolodkiko, i would like to create a "Breton team translation" in the gnome translation project03:38
kikoMartolod, you should talk to carlos or jordi, or use the rosetta-users mailing list.03:38
Martolodhere : https://launchpad.net/rosetta/groups/gnome-translation-project/03:39
Martolodok03:39
MartolodAre you here jordi ?03:39
kikoprobably not -- the mailing list is your surest bet during the weekend, Martolod 03:51
Martolodkiko, it's not urgent ;)03:51
kikothat's okay -- but if you don't email, it will probably NEVER get done :)03:51
SteveMyers-Debuganyone got an idea on how long it takes to build the deb debug for the linux kernel ?03:52
kikoSteveMyers-Debug, build the deb debug?03:52
Martolodkiko, i will do it03:52
SteveMyers-Debugdeb_build for debugging the program03:53
SteveMyers-Debugsorry just woke up03:53
kikoSteveMyers-Debug, sounds like a #ubuntu-devel problem :)03:53
SteveMyers-Debughehe03:53
SteveMyers-DebugI'm debugging it, but it's going longer than I expected03:54
SteveMyers-Debugthanks for the channel kiko03:54
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andrewski_i'm trying to sign the ubuntu code of conduct, but i'm getting an error: "str: no public key."  i followed the instructions on setting that up on the ubuntu wiki; does anyone have ideas what i missed?  (i can paste the output of gpg --clearsign if that would help.)04:05
kikoandrewski_, has your public key been pushed to a keyserver?04:05
kikoandrewski_, if so, has it been recently altered and then repushed?04:06
kikoif so, has it been recently pushed?04:06
kikoif not, could you push it, wait 30 minutes, and retry?04:06
andrewski_kiko: hmm, good question.  i did push it to the ubuntu keyserver, but i just noticed that 'gpg --fingerprint' prints two public keys, so maybe that's it?04:06
andrewski_(i have no idea how two got there.)04:06
kikowhat is your key id?04:06
andrewski_that's the 8 digit one?04:07
kikothat should suffice04:07
andrewski_one is C562D424, the other 84AE0EC0.04:07
kikoandrewski_, the first one is not in they keyservers04:12
kikothe second one is04:12
kikohttp://keyserver.ubuntu.com:11371/pks/lookup?op=vindex&search=0x84AE0EC004:12
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kikoandrewski_, is 931E 54F7 FE0A A02F 157E  C7CF 7C20 CB2E 84AE 0EC0 what you pasted into the form?04:14
kikoand also04:14
kikooh04:14
kikois your key not registered in launchpad?04:15
andrewski_kiko: h/o, i'll check.04:20
kikocool04:21
kikoI need to skip out but either follow up to launchpad-users or bug SteveA 04:21
andrewski_hmm, did i paste the wrong thing?  i pasted 1024D/84AE0EC004:21
kikowhere?04:22
andrewski_it's listed as a valid key in launchpad04:22
SteveAhi andrewski_ 04:24
SteveAi'll read up the scrollback04:24
andrewski_hi SteveA :)04:24
SteveAandrewski_: what can i help with?04:26
SteveAyou have a gpg key listed in launchpad04:26
SteveAand on the keyservers?04:26
andrewski_SteveA: that's good; i'm not sure if it's on the keyservers or not, but it is in launchpad.04:27
andrewski_ultimately, i was just trying to sign the code of conduct, but it says "no public key".04:28
SteveAhave you done gpg --keyserver keyserver.ubuntu.com --send-keys 84AE0EC0  ?04:29
andrewski_yeah, a few days ago.04:29
andrewski_should i do it again?04:29
SteveAhttp://keyserver.ubuntu.com:11371/pks/lookup?op=index&search=0x84AE0EC004:31
SteveAit is there04:31
andrewski_oh, cool.  (didn't know you could do that. :)04:31
SteveAare you sure you're signing the CoC with that exact key?04:31
andrewski_no; i have two listed when i do 'gpg --fingerprint'; i'm not sure how the second one got there, but i only need one.04:32
SteveAwhat command are you using to sign the CoC ?04:32
andrewski_gpg --clearsign04:33
SteveAthe full command?04:33
andrewski_gpg --clearsign Desktop/UbuntuCodeofConduct-1.0.txt04:33
SteveAok04:33
andrewski_shall i paste the .asc file?04:34
SteveAwhen you do gpg -K, do you get one or two keys back?04:34
andrewski_two04:34
SteveAok04:34
andrewski_is it possible to get rid of one?04:34
SteveAso you have two secret keys there04:34
SteveAif you're sure you want to04:34
SteveAhave you used gpg for signing or encrypting anything else?04:35
SteveAor has anyone else sent you stuff gpg encrypted?04:35
andrewski_no, they're dated for the feb 7 and 8. :)04:35
andrewski_maybe i forgot that i had already done it? ^_^04:35
SteveAok, do like this04:35
SteveAgpg --edit-key 84AE0EC004:36
SteveAyou will be at a prompt like ">"04:36
SteveAyou're editing your main key here04:36
andrewski_ok04:36
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andrewski_:P04:36
SteveAok04:37
SteveActrl+d to quit that04:37
SteveAwe'll do this instead...04:37
andrewski_ok04:37
SteveAvim ~/.gnupg/gpg.conf04:37
SteveAor04:37
SteveAwhatever editor you prefer04:37
andrewski_vim's good. ;)04:38
SteveAwhat do you have in that file04:38
SteveA?04:38
andrewski_plenty04:38
andrewski_lots of commented stuff.04:38
SteveAdo you have a line saying default-key that is not commented out?04:38
andrewski_no, that line is commented too.04:38
SteveAok04:38
SteveAso uncomment it so that it becomes04:39
SteveAdefault-key 84AE0EC004:39
SteveAoh, hang on...04:39
SteveAyes04:39
SteveAthat's right04:39
andrewski_ok, one sec.04:39
andrewski_ok... now resign the code of conduct?04:40
SteveAyes, try that04:40
SteveAit should use the key you want now04:40
andrewski_aha!  that did it!04:41
SteveAgreat04:43
andrewski_and i can just delsig in the interactive editor to delete the other key?04:44
SteveAi don't know04:44
andrewski_ok, looks that way from the manpage.04:44
SteveAi try not to advise people on how to delete stuff, other than to tell them to keep backups"!04:44
andrewski_yeah, i think i'll back it up first, just in case. :)04:44
andrewski_in any case, thanks for the help.04:45
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mdkeduplicate bugs don't get their status changed when the bug they are duplicates of is fixed?05:10
SteveAi duplicate is considered closed05:11
mdkeshouldn't it be marked as rejected then?05:11
mdkeas it is, when I mark a bug as a duplicate, it remains open05:11
mdkeat least the status doesn't change05:12
SteveAi'm confused now05:12
SteveAcan you mail launchpad-users about this?05:12
SteveAat the very least, we probably want to clean up the UI, if not the underlying model05:13
mdkeyes, ok05:13
SteveAthanks05:15
SteveAaha05:15
SteveAwrong window05:15
SteveAi meant to "aha" somewhere else05:16
sivangSteveA: did you get my last PM before you disconnected? sorry if it was too long ...05:16
SteveAsivang: maybe not.  i was having a problem where 1/3 of my screen was covered in what i later found out is some kind of mutant model firefox window05:17
SteveAcaused by having a basic auth pop-up on a different virtual desktop05:17
sivangmutant model firefox windows...YOu need to bug Diziet :)05:18
SteveAwho is Diziet?05:18
sivangiwj - Ian Jackons :)05:18
sivangSorry, he's usually logged using iwj in here, and Diziet on the distro channel05:18
SteveAif i can reproduce it, i will05:19
sivangare you dapper y any chance?05:19
SteveAi think it was a freak occurence05:19
SteveAno, still breezy05:19
SteveAthe fix is for firefox to have pages, not dialogs05:19
SteveAi believe there's a mode or patch or plugin for it05:19
sivangah, in dapper I already get those - minus the SSL cert approval05:20
sivangeverything else, 404s, etc are pages now instead of pop ups05:20
sivangSteveA: would you like a repaste of what I PM'd you? 05:25
SteveAassume i didn't receive it when you sent it.  if it's still important, then okay05:26
sivangSteveA: okay, let' shope it's not too much waste of bits :)05:26
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BjornT_mdke: re duplicate bugs. you might want to look at bug 3796 and https://wiki.launchpad.canonical.com/DuplicateBugHandling06:36
Ubugtumalone bug 3796 in malone "Duplicated bugs still show up as New in a list of bugs (also affects the Latest bugs portlet)" [Normal,Confirmed]  http://launchpad.net/bugs/379606:36
matsubaraSteveA: around?07:17
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SteveAmatsubara: hi07:50
matsubarahi SteveA, could you review a patch to bug 2496?07:50
Ubugtumalone bug 2496 in launchpad "Launchpad blows up if you try to use non-ascii characters in your password" [Normal,In progress]  http://launchpad.net/bugs/249607:50
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SteveAok07:57
matsubaraSteveA: I'll send it to you.07:58
matsubaraSteveA: sent.07:59
SteveAmatsubara: we need to use a specific str.encode() kind of thing, rather than str(), as str() will guess the encoding based on the system default of iso-latin108:03
SteveAso, it is allowing latin1 characters through, i expect08:03
SteveAwhich will be confusing08:03
SteveAbut also08:04
SteveArather than adding try-except in many places, add a function to lib/canonical/encoding.py08:04
SteveAthis function will return a boolean08:05
SteveAsomething like is_plain_ascii(some_string)08:05
SteveAand this would have its own inline doctest08:06
matsubaraSteveA: ok08:08
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matsubaraSteveA:  why when I do this: ''.encode('ascii') it raises a UnicodeDecodeError instead of a UnicodeEncodeError?08:35
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phiber_opticis there a way to delete an account?08:54
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AlinuxOShello, I have a question: how can I see .po files statistics...? I mean translated fuzzy etc etc?09:36
SteveAmatsubara: compare ''.encode and u''.encode09:57
SteveAmatsubara: the first is a method on str, the second is a method on unicode09:57
SteveAif you try to encode from ''.encode('ascii'), first of all python needs not a str but a unicode to work with09:58
SteveAso it does unicode('')09:59
SteveAwhich gives you the UnicodeDecodeError that you're seeing09:59
SteveAthis is an area where Python tries to pretend that str and unicode are the same, and implicitly fudges over it09:59
SteveAbut, as you can see, this causes confusion and problems when you have literal strings that aren't pure ascii10:00
SteveAin launchpad, and in zope3 in general, we try to be much more careful about the distinction between str and unicode10:00
SteveAso, the functions in canonical.encoding will take either a str or a unicode, but not both10:00
SteveAand they will emit always unicode or always str10:00
matsubarawell, I have the changes you suggested. Wanna take a look?10:02
matsubaraSteveA: also, the canonical.encoding has a function commented on it, should I get rid of it ?10:03
SteveAmatsubara: did someone leave a comment saying why it is commented out?10:03
SteveAmatsubara: i'm pretty tired, so not at my best to focus on code.  can you mail it to me, and i'll look tomorrow?10:03
matsubaraSteveA: ok, i'll mail to you. and no, there's no reason why the code is commented out.10:04
SteveAok10:04
SteveAmaybe use bzr annotate to find out who did it?10:04
SteveAi'll review your code tomorrow10:05
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matsubaraSteveA: ok, thanks.10:06
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sivangnight SteveA :)10:18
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elmoNOTICE: launchpad and other Canonical hosted services are going down in 10 minutes, see https://lists.ubuntu.com/archives/ubuntu-announce/2006-February/000049.html for more details10:51
mdke_good luck elmo 10:51
=== mdke_ is now known as mdke
=== BjornT [n=bjorn@clt-84-32-240-183.dtiltas.lt] has joined #launchpad
SteveMyershmm, site down or is it just me?11:49
SteveMyersgetting a directory list here11:49
lifelessmm11:57
lifelesslet me see11:58
lifelessah11:58
lifelessdatacentre maintenance11:58
=== ..[topic/#launchpad:lifeless] : Datacentre migration, services down | launchpad.net | developer meeting: Thur 16 Feb, 1200UTC (wiki:MeetingAgenda) | launchpad-users@lists.canonical.com (wiki:MailingLists) | Channel logs: http://tinyurl.com/72w39
SteveMyersoh ok12:00

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