/srv/irclogs.ubuntu.com/2006/05/07/#launchpad.txt

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spivlamont: If it's well-formed XML, probably elementtree.  If you're screen-scraping stuff that isn't actually proper XML/HTML, perhaps BeautifulSoup would be better.02:56
mptGooooooooooooooooooooood afternoon Launchpadders!04:01
poningrumpt: elo elo04:08
mptspiv, have time for a five-minute review?04:11
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LaserJockhi, anybody awake? I was wondering if it is possible to unsubscribe someone (or a team) from a bug?04:22
LaserJockand why does the column sorting on LP seem to be random?04:25
mptLaserJock, you can unsubscribe yourself, but you can't unsubscribe other people04:40
mptThat you can subscribe other people in the first place is a long-standing bug04:40
mptThe column sorting is random because JavaScript is doing it alphabetically rather than semantically04:40
mpts/bug/misfeature/04:41
LaserJockmpt: ok, so how would I unsubscribe a team then?04:41
spivmpt: sure04:42
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mptspiv, https://chinstrap.warthogs.hbd.com/~dsilvers/paste/fileIFhKX4.html04:49
mptLaserJock, you can't, that's bug 3053204:49
UbugtuMalone bug 30532 in malone "Unable to unsubscribe a team from a bug" [Critical,In progress]  http://launchpad.net/bugs/3053204:49
LaserJockmpt: ah ok, oh well :/04:50
LaserJockno biggy, the MOTU Science team seems to be subscribed to odd bugs now and then (I think mostly because we have a package called boot)04:51
mptRename the package, then :-)04:52
LaserJockmpt: believe me, I've thought of that :-)04:53
mptBadly-named packages are a usability problem04:53
LaserJockheh, I saw your ubiquity comment on -doc04:53
mptI saw a nifty one-liner a couple of weeks ago04:54
LaserJockmpt: well I wrote an email to launchpad-users a while ago about this issue and nobody commented. maybe I didn't write it clearly04:54
mpt"Letting geeks name software is like letting marketers code it."04:55
LaserJocklol, that is good04:55
LaserJockFor my issue the problem would be much better if we had package descriptions when you did a search for the package to file a bug about04:56
spivmpt: Hmm, removing click sorting from a batch of results makes sense, but I'm not sure it fixes 36105 -- it seems to conflict with kiko's comment, at least.04:57
mptspiv, sortkeys will still need to be added for Priority in unbatched spec lists and so on04:59
mptthey're just not relevant to any list that is batched04:59
jameshstub: is staging borked?04:59
spivmpt: Right.  Your title for the paste says "Fix for bugs 36105 ..." hence my concern.  Just checking that there's no confusion that this doesn't fix 36105 (even though it fixes one of the symptoms).05:01
UbugtuMalone bug 36105 in malone "Importance sort order incorrect" [Normal,In progress]  http://launchpad.net/bugs/3610505:01
mptspiv, well, once the clickable headers are removed, the way to sort by importance is to choose "severity, then priority" from the menu and click the button, and that will produce the correct order05:02
mptso it does fix the bug, just not in the way kiko says05:02
spivmpt: What about the aforementioned unbatched spec lists?  Or is that just a seperate bug?05:03
mpt(and "severity, then priority" will shortly become "by importance")05:03
mptspiv, separate bug05:03
spivOk.05:03
mptI could make the headers clickable only when there are 75 bugs or fewer ;-) ... but that wouldn't be very understandable05:04
spivThe only other concern I have is that you removing nowrap attributes (which is fine, because they aren't proper XHTML 1.0), but not replacing them with equivalent CSS.  Is that intentional?05:05
spivYeah, that thought crossed my mind too, but I agree.05:05
spiv(Not that I'm the UI expert here :)05:05
mptI don't see any benefit from the nowrap -- all it does is make the table scroll horizontally, rather than resizing to fit your window05:07
mptI think the latter is much better behavior05:07
spivI don't have a strong opinion either way, just wanted to be sure it was intentional.05:08
spivLooks good to merege.05:08
spivEr, "merge" :)05:08
mptthanks spiv05:08
lamontspiv: I went with xml.dom.minidom05:14
spivlamont: Well, it's in the standard library, so I guess it has something going for it ;)05:14
lamont;p;05:14
lamontlol05:14
lamontdamn keyboard05:14
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jameshDOM is great if you like typing long method names05:18
lamontjamesh: I kinda noticed that.05:21
lamontbut then I just got a little evil...05:21
lamontmaybe I'll post the code snippet here later...05:21
lamontthen you may vomit.05:21
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stubyes, mysql 'runs' on windows05:33
lifelesslamont: it does05:33
lifelessspiv: asyncore, enough said05:33
lamontserver too?05:33
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lamontI mean, I suppose that I could just import the csv's into a non-sql database in in-core python, but I'm trying to be lazy...05:34
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stublamont: I believe so. One of the reasons why it was successful over PostgreSQL (although sane people used Firebird I hear)05:34
lamontbut will check scrollback later05:34
stublamont: sqllite has a good following for small jobs, and will be in core python 2.5 I hear05:35
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stubjamesh: staging is broken due to a missing required config item.05:55
jameshokay05:56
stubOr should I say an existing, no longer existant config item05:56
jameshthanks for looking into it05:56
stublifeless: For staging rollouts I'm just rsyncing launchpad-built. For production rollouts, I rsync launchpad-built and use bzr pull --overwrite to build the tree, and then rsync push05:57
lifelessstub: ok. Do you do this from balleny ?06:02
stublifeless: Production is from balleny. staging is just on asuka.06:03
lifelessok06:05
lifelessso you should not be affected at all06:05
stubyup06:09
stublifeless: Although I should be building trees only using resources on balleny rather than rsyncing rocketfuel-built from chinstrap, but I haven't had much luck with config manager on balleny06:11
lifelessah right06:14
stubHmm.... I just tried to push my 'trivial' branch, and got told 'Local branch is not a newer version of remote branch.'. First push with the new bzr I think.06:17
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stublifeless: Anything to check before I belt it with the --overwrite stick?06:19
lifelessstub: bzr missing, if you have the patience06:20
lifelessstub: did you do a 'pull' from rocketfuel ?06:20
stublifeless: Yes. pull, hack, commit, push06:21
lifelessthat will have done it06:21
lifelesshistory convergence breaks rsync style pushes06:21
stubok.06:22
dilysMerge to devel/launchpad/: [trivial]  Fix bug 41933 (OOPS trying to assign a sourcepackage to a distrorelease) (r1843: Brad Bollenbach)06:22
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SteveAgood morning09:26
SteveAstub: ping09:26
sivangmorning09:42
ddaagood yawning09:45
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SteveAhi09:59
SteveAddaa: how's your stuff going?09:59
ddaamerging10:04
ddaahaving an endless argument about error handling with lifeless off list10:04
ddaapreparing to explain bazaar-ui design decisions to mpt10:04
ddaaspending a lot of time reading and writing email10:04
ddaatold sabdfl I would be back on vcs imports this week10:05
ddaaneed to test importd error reporting from jamesh and give feedback10:05
ddaaneed to review branch scanner refactoring from jamesh10:05
ddaaneed to make a major patch for pybaz, requested by lifeless10:06
ddaaoverally, still above my head, but the situation looks like it's improving10:06
SteveAok10:07
SteveAlet's deal with each thing in turn10:07
SteveA - merging what exactly?10:07
ddaabunch of outstanding branches10:07
ddaalook at the recent rocketfuel commits10:08
ddaastill have a few outstanding branches blocked by spiv merging sourcecode fixage10:08
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carlosmorning10:09
SteveAplease summarize what the branches are about10:09
SteveAhi carlos 10:09
ddaaoff the top of my head10:09
ddaabazaar documentation10:09
ddaasabdfl bazaar ui10:09
SteveAstub: ping10:09
ddaaimportd patch to product bzr branches via baz10:09
ddaaScriptsAndDaemon compliance patch for branch scanner10:10
ddaathat was merged late last week and during week-end10:11
ddaastill in pipe:10:11
ddaabzrtool patch for bogus strptime usage10:11
ddaatwo cscvs patches containing the initial cscvs refactorings done in London and shortly after10:12
dilysMerge to devel/launchpad/: [trivial]  Fix https://launchpad.net/bugs/41108 and remove the warn_about_no_published_uploads config options that I forgot to remove from staging and jubany's config files. (r1844: Guilherme Salgado)10:12
ddaasome more controversial bazaar-ui changes I pulled back to merge the rest ASAP10:13
ddaaEOF10:13
ddaaSteveA: ping10:14
SteveAddaa: 2 mins10:17
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ddaaAlso contributed to several production fixes in collaboration with jamesh, stub and salgado.10:18
SteveAddaa: actually, can we talk in 30 mins?10:18
ddaathat stuff is behind, but it significantly slowed me down in the past couple of weeks10:18
ddaasure10:18
SteveAthanks10:18
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SteveAmpt: ping10:47
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SteveAhi ddaa.  i'm almost finished with carlos10:57
mptSteveA, pong10:59
ddaadidn't we agree to fix launchpad to conform to how we speak about projects?11:03
ddaaeven I usually say "project" when I mean "product" when not talking specifically about launchpad.11:04
ddaaor did sabdfl veto it or something?11:04
stubSteveA: https://chinstrap.ubuntu.com/~jamesh/oops.cgi/2006-04-28/A45 is odd. I can't think of a reason how we could get timings like that.11:05
ddaastub: see also https://chinstrap.ubuntu.com/~jamesh/oops.cgi/2006-04-28/D4411:07
ddaaonly three minutes apart, my guess is something weird was happening to the system at that moment, maybe thrashing.11:08
ddaaprobably related to some cronscript11:09
stubTo get timings like that, we would need some sort of global resource and lock in Zope3. And I can't think what that would be, except for the global interpreter lock.11:09
stubhmm.... or thrashing I guess.11:09
stubelmo and Znarl might have cricket graphs on gandwana to tell us11:10
stubHmm.... my one was from gangotri, yours from gandwana11:10
lifelessddaa: sabdfl deferred it11:11
SteveAstub: there's the "email sending blocks zope" issue11:11
=== stub checks if we are using queued again or still immediate delivery
SteveAqueued blocks zope :-(11:12
=== SteveA looks for the specific bug
SteveAhttp://www.zope.org/Collectors/Zope3-dev/58011:13
SteveAi think i mentioned this when i first saw it11:13
stubHmm.... direct delivery. 11:14
SteveAimmediate delivery might actually be better, if this bug is affecting us11:14
stubWe are using immediate delievery at the moment. However, sending email is actually deferred until commit time. Will slowness there show up as a soft timeout?11:14
BjornT_SteveA, stub: i think queued delivery has been fixed upstream already, there's another bug related to this in the zope3 tracker.11:15
SteveAstub: i think it can cause a soft timeout11:15
SteveAstub: can we instrument mail delivery, so we know how long it is taking in OOPS reports or in some log?11:15
BjornT_SteveA, stub: http://www.zope.org/Collectors/Zope3-dev/59011:16
stubThat stuff is all Z3 - we would need to hack it in to Z3 or wrap it11:16
SteveAstub: surely it ties into transactions or publication somewhere?11:17
SteveAin any case, i think we should be able to wrap it straightforwardly11:17
stubOr just switch back to queued delivery and assume it is near instantaneous, because it will be11:18
SteveABjornT_: do you know if we have marius' fixes in our zope3?11:19
BjornT_SteveA: we don't have them11:19
SteveAlet's get them, to start with11:19
SteveAi think we should have stats gathered for OOPS timeout reports about any connection to external systems11:20
SteveAincluding the database, mail systems, any RPC systems, the filesystem...11:20
SteveAotherwise, when something times out and it isn't the database, we're left guessing11:20
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ddaaSteveA++11:22
SteveAhi ddaa11:22
BjornT_stub: will you pull in marius' fixes to queued delivery, or should i?11:22
stubI think it is a good sign that we are now worrying about rare exceptions :-) We might need to update the daily reports now that the exception counts are statistically meaningless - perhaps listing all exceptions?11:23
SteveAddaa: --> #launchpad-meeting11:23
stubBjornT_: I'm happy for you to - I always forget how to drive SVN11:23
BjornT_ok11:24
SteveAlifeless: you may wish to listen in on #launchpad-meeting11:24
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mptIs PQM stuck?11:43
lifelessno11:45
lifelessits reweaving a lot11:45
mptok, ta11:45
SteveAreknitting soon?11:46
lifelessno11:48
lifelessknits do not have a reweave.11:48
mptThey have darning!11:48
lifelessthe larger operation. 'reconcile' can apply to knits, but they do not need to reweave11:48
mpthttp://www.google.com/images?q=russell%20crowe%20knitting11:49
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lifelessspiv: ping11:59
carloslifeless: is safe to move to shared trees now?12:34
lifelessno12:35
carlosok12:35
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lifelesssee the RocketFuelToKnits page12:35
carlosok12:35
carlosthansk12:35
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Kinnisonsalgado: ping?12:56
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jordicarlos: hey01:08
jordihow's the ooo issue going?01:08
carlosjordi: hi01:11
carlosjordi: talking about that at #canonical-meeting01:11
carlosjordi: We are going to restore some data from a backup01:11
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kikohullo SteveA 01:41
kikohow's it going?01:41
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kikocarlos, tell me about this Rosetta thing01:43
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carloskiko: #canonical-meeting01:43
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kikomorning cprov 01:48
cprovkiko: good morning01:48
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dilysMerge to devel/launchpad/: [trivial]  Fix staging config (r1845: Stuart Bishop)02:09
kikothanks stub 02:09
salgadoKinnison, pong02:10
salgadostub, did you remove the warn_about_no_published_uploads config option from staging's config file? (I have if fixed on a branch that hasn't been merged yet because of a conflict)02:23
stubsalgado: Yes. I thought my fix was going to conflict when I saw yours in the queue before me. I neglected to update jubany's though.02:24
salgadostub, actually, the one that I had in the queue was with the wrong commit message. that's why it didn't conflict. 02:25
stubAhh :)02:25
salgadoI'll merge jubany's fix after I merge your changes into my branch and solve the conflict02:25
stubWill your branch land soon? Or should I also submit a merge fixing jubany's config?02:25
stubok02:26
salgadoI need to wait until your changes reach rocketfuel-built02:26
stubkiko, BjornT: Do you know if debbugs on gangotri is being synced? I haven't heard back from my enquiry via rt.02:27
kikommmm02:28
BjornTstub: i would guess no, since the rt i filed about it hasn't been closed yet.02:28
stubok02:28
kikolast synced on april 29th it appears02:28
kikooh actually02:29
kiko-rw-rw-r--    1 archvsync archvsync     6781 May  2 12:33 365725.log02:29
kikoseems like it actually was synced02:29
kikoan hour ago02:30
kikoBjornT, stub: is that good news?02:30
salgadompt, still around?02:30
kikothat's for02:30
kikofile /srv/bugs-mirror.debian.org/db-h/25/365725*02:30
stubIf it is being synced, it means we have a load of dud bugwatches we need to work out how to garden.02:31
stubOr broken debbugs integration code :)02:31
kikoI'll try looking at the error logs this afternoon02:31
BjornTkiko: does /srv/bugs-mirror.debian.org/db-h/46/287146.summary exist?02:33
stubIt might be worth special casing debbugs - we know we want tight integration, so we might want checkwatches.py to confirm that the db has been recently synced, and if so, it can remove bugwatches that cannot be found in the debbugs database.02:33
stubIts not like some arbitrary bugzilla instance where we need to be careful about network issues or evil caches and such02:34
kikoBjornT, nope.02:34
kikohttp://bugs.debian.org/cgi-bin/bugreport.cgi?bug=28714602:35
UbugtuDebian bug 287146 in udev "Subject: udev: wipes out /dev on 2.4 kernels" [Critical,Closed]  02:35
kikoah but wait02:35
kikoBjornT, that file is in archive02:35
kikonot in db-h02:35
kikoBjornT, why do you only check in db-h?02:35
kikothat can't work02:35
BjornTkiko: i used the existing debbugs code, i didn't write it.02:37
kiko<kiko> Kamion, is it predictable? or do we just need to check inside db-h and then archive afterwards?02:37
kiko<Kamion> kiko: it's deterministic but external folks must not attempt to predict it02:37
BjornTkiko: probably the thought was that we'll sync the bug for it gets moved to the archive, therefor we don't have to search there02:37
kikothere is stuff already in the archive02:37
kikoanyway02:38
kikothat's the bug02:38
kikoBjornT, I can probably try and fix it for you02:40
BjornTkiko: that'd be great.02:42
kikoshould be easy02:42
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salgadokiko, BjornT, have you seen bug 2982?02:54
UbugtuMalone bug 2982 in launchpad "A person's Bugs page should show all bugs they are involved with" [Normal,Confirmed]  http://launchpad.net/bugs/298202:54
kikoyes02:54
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kikoBjornT, is there a bug filed on this? if not, can you please file it02:56
kikoBjornT, and also, update/close out the rt requests02:56
BjornTkiko: i don't think there's a bug open on this, i'll file one.02:59
kikothanks!03:02
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BjornTkiko: bug 4257303:20
UbugtuMalone bug 42573 in malone "Look in the debbugs archive when syncing bug watches" [Normal,Unconfirmed]  http://launchpad.net/bugs/4257303:20
kikothanks BjornT 03:21
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salgadostub, ping03:33
stubsalgado: pong03:33
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salgadostub, I've merged some fixes for the branch puller a few hours ago. lifeless asked me to check with you if it's possible to do a rollout with these changes on vostok03:35
stubI'm hoping to do a rollout everywhere tonight. Give me the patch number and I'll include it.03:35
salgadostub, great. it's r1844 (the one with the wrong commit message)03:36
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kikosalgado, get rid of /foaf will ya :)03:57
salgadokiko, that's on pqm now. 04:06
kikothanks!04:07
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stubI don't think we are going to get a production update done tonight - bzr is being real slow on balleny (so far it has been creating a simple branch for 1 hour)04:41
=== kiko-afk had the same problem
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bradbmatsubara: Are you going to be working on bug 41399? Colin Brace (and presumably others) got pretty frustrated by that bug, so I wonder if kiko-afk thinks it should be prioritized.05:10
UbugtuMalone bug 41399 in malone "Unhelpful error message in distro +filebug form." [Normal,Confirmed]  http://launchpad.net/bugs/4139905:10
matsubarabradb: currently my priorities are the oops bugs, but if kiko tell me I should work on that, I will.05:12
bradbright, ok05:13
kiko-afkbradb, maybe you'll be able to get it done before matsubara anyway05:14
bradbsure, I can do it05:14
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ddaathe sort of nap that hits you behind the head with a club05:25
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carlosBluekuja: hi06:16
carlosgo ahead, what's the problem06:16
carlos?06:16
ddaacarlos: ?06:17
Bluekujai just went home, and watching my lp page i saw some translations on the 2 may06:17
carlosddaa: he sent me a message06:17
Bluekujathat i havent done06:17
carlosBluekuja: what's your launchpad name?06:17
Bluekujabluekuja06:17
carlosBluekuja: from https://launchpad.net/people/bluekuja/+translations, what didn't you translate?06:20
Bluekujalet me check06:20
Bluekujatranslations are correct06:21
Bluekujabut my karma in bug management went down from 6300 to 5900 in a day06:23
Bluekujaand also there are suggestions06:23
Bluekujathat i havent done today06:23
carlosBluekuja: well, it would be a recent upload06:23
carlosa .po file upload06:24
carlosdo you translate outside Ubuntu?06:24
carlosdirectly for Debian/GNOME/KDE, etc...?06:24
Bluekujayep, kde06:24
Bluekujabut why i get less karma in bug management? whats the relationship between it and translations?06:26
carlosthat's another thing06:27
carloslet me finish with the translations06:27
Bluekujaokie06:27
carlosand we will get into that other issue06:27
Bluekujaok06:27
carlosBluekuja: the only explanation I can think on is that control-center-2.0 translations were imported today with a new package upload into Ubuntu06:29
carlosyou are the latest translator for it06:29
Bluekujayeah, it can be a good explanation06:30
carlosbut, at first sight, you should not get karma in this concrete situation06:30
carlosI'm going to file a bug to check this concrete case to check why did you get karma06:31
carlosBluekuja: thanks for the report06:31
Bluekujanp carlos06:31
carlosBluekuja: about the malone karma06:31
carloslet me look for some documentation that will give you the answer06:31
Bluekujaok great06:31
carlosBluekuja: https://wiki.launchpad.canonical.com/KarmaCalculation06:32
carlosthat's the way our Karma code works06:32
carlosplease, read it and if you still have any question, ping me again06:33
carlosand will try to help you06:33
Bluekujaok,so sometimes can happen to have less karma?06:34
carlosBluekuja: yes06:34
carlosif you stop contributing, your karma will decrease06:35
Bluekujai know06:35
Bluekujabut the problem is06:35
carlosuntil it disappear completely06:35
Bluekujai made as every day06:35
Bluekujabug traging06:35
Bluekuja*triaging06:36
Bluekujaas  you can see06:36
Bluekujathere are some bug comments added06:36
Bluekujaof yesterday06:36
carloswell, we have here two factors06:36
carlos- one year ago you did a bunch of bug triage and it just expired.06:37
carlosand your new contributions didn't compensate it, that means, you did more work at this dates last year 06:37
Bluekujaooh06:38
carlos- we normalize karma points between applications so we have the same amount of karma to share between rosetta, malone, soyuz, etc...06:38
Bluekujayep06:39
carlosand perhaps malone got lots of bug changes and the malone points count less today than yesterday06:39
carlosis not exactly that way, but the idea is that one06:39
=== beyond-rango is now known as beyond
carloswe had to do it that way because we were giving a bunch of karma points to Rosetta contributions and thus people doing bug triage were not able to get the same amount of karma like translators06:40
Bluekujayep06:40
Bluekujaok, i was thinking that you can get less karma only without making any contribution06:42
Bluekujathats why i was a little less schocked06:42
carloswell, if we don't remove you some karma over time, new contributors will not be able to reach your level of karma06:43
Bluekujayes of course06:43
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Bluekujaok, thanks very much carlos06:44
carlosBluekuja: you are welcome06:44
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carlosddaa: what should I do to get a bzr mirror in launchpad for a product that uses CVS?07:51
carlosddaa: https://launchpad.net/products/pitivi/+branches is empty07:51
carlosddaa: and I added all information about its CVS07:52
ddaacarlos: you set up a series with the CVS details (branch must be MAIN)07:52
ddaathen you must nag me to get through the motions07:52
carloshmm it got a 'trunk' series by default07:52
=== ddaa writes down something about asking jamesh to help automating imports
ddaacarlos: I mean the CVS branch is MAIN07:52
carlosshould I add the MAIN one by hand ?07:52
carlosoh07:52
carlosright07:52
carlosit's done07:52
ddaa!= series name07:52
carlosalready07:52
carlosddaa: https://launchpad.net/products/pitivi/trunk07:53
carlossorry, I used HEAD07:53
ddaaokay will do that right now07:53
=== carlos changes it to MAIN
carlosddaa: fixed07:54
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ddaaat the moment I'm the weak link in that chain, there's a need for some very serious importd work, but it's still not yet in the top 5 priorities (and probable even not top 10)07:54
ddaagrah importd failure :(07:55
ddaashit07:58
ddaaimportd needs rolling out07:58
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carlosddaa: stub left already to sleep08:03
ddaacarlos: I'm the one rolling out importd because it's a fucking mess08:03
carlosoh, ok08:04
ddaaso I usually let it run until db schema skew breaks it, but since we have no good error reporting it sometimes gets unnoticed08:04
ddaaalso, it was requiring an out tree patch that only got merged late last week08:05
=== zyga greets carlos
carloszyga: hi08:07
mdkehow come mdz has a drop down menu in malone called "Milestone", and I don't? is he speshul?08:13
kikohe is indeed08:13
kikodriver of ubuntu I believe08:13
mdkeso ubuntu-drivers get that dropdown, and others don't?08:14
mdzwhat do you see there?  nothing?08:15
mdzI would expect there to be a read-only milestone field08:15
mdkeonly Status, Severity, Priority08:16
mdkeif the teams within ubuntu-drivers get the drop-down, it's reasonable for only them to be able to do it, I suppose. But it doesn't work for ubuntu-docs, where basically all the bugs are managed by non-core-devs08:17
mdkeand I would have thought that experienced bug triagers should have the ability too08:17
kikocarlos, how's the restore going?08:22
carloskiko: I just uploaded the backed up files into production08:22
kikoare we all set then?08:22
carlosI think so, yes, I'm doing a double checking08:23
kikookay, wonderful08:23
carlosjust to be 100% sure08:23
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ifmyHello08:32
mdkehello ifmy 08:33
ifmyI don't receive any mail from launchpad08:33
ifmywhen I subscribe to a bug08:33
kikothat's odd.08:33
kikowell, wait up08:33
ifmyI tried to change my email address08:33
kikosubscription alone doesn't get you email08:33
ifmybut I never recieve the mail to confirm08:33
kikoah, interesting.08:34
kikoSteveA, ping?08:34
kikoifmy, so tell me, what's your email address?08:34
SteveAkiko: ues08:34
kikoifmy, is it possible you're dropping our emails?08:34
ifmymy current address is sim@geekbox.be08:34
ifmyno08:34
SteveAkiko: what?08:34
kikoat all. hmmmokay.08:34
ifmyand my new one is ifmy@geekbox.be08:35
kikoSteveA, ifmy doesn't get email from us. this is a recurring issue, you know?08:35
SteveAifmy: do you use greylisting at all?08:35
carloskiko: small report sent to launchpad08:35
SteveAor does your provider?08:35
kikothanks carlos 08:35
=== carlos -> out
ifmymy server uses blacklisting, but no mail from launchpad is logged08:35
carlossee you08:36
kikocarlos, and PMSP?08:36
carloskiko: I was busy the whole day with this issue08:36
SteveAifmy: we've had problems with servers that use "greylisting" where they reject the first connection by a particular SMTP relay08:36
mdkecarlos: should I upload a new template to that website-index template which is broken? will it restore the previous translations?08:36
SteveAand expect the relay to reconnect shortly afterwards, if it isn't a spammer08:37
ifmySteveA: I'll try just now, while I watch my server's logs08:37
kikoifmy, for how long have you been trying to get email from launchpad?08:37
carlosmdke: I told you alreday that a .pot upload doesn't set the fuzzy flag for translations, that needs a fixed fr.po upload08:37
ifmykiko: about 3 weeks ago08:38
kikookay08:38
mdkecarlos: sorry, this is another issue. The whole of ubuntu-docs/website-index has been overwritten by another template. See email to mailing list08:38
kikoSteveA, this is unlikely to be greylisting.08:38
carlosoh, didn't read it08:38
mdkecarlos: all translations are gone.08:38
carlosmdke: yes, a new .pot upload will restore it08:38
mdkecarlos: will it be easier for you to find the bug if I avoid doing another upload?08:39
mdkeor shall I just go ahead08:39
carlosmdke: didn't you upload it there?08:39
carlosmdke: is a Rosetta error that the wrong .pot file ended there?08:39
mdkeyes08:40
mdkeI uploaded it, but it seems to have got confused with another upload to a different template in the same source package, and overwritten both with the same template08:40
carlosmdke: then wait until tomorrow and I will take a look08:40
mdkecarlos: ok, thanks.08:40
carlosmdke: is there a bug filed for it?08:40
mdkecarlos: no, just the email08:40
mdkeI can file one if you like08:40
carlosyes, please, file a bug08:41
mdkeok!08:41
=== carlos really out
mdkehave a nice evening08:41
carlosmy mind is a bit overloaded atm...08:41
carlosmdke: thank you08:41
=== mdke nods
ifmykiko: what's the launchpad smtp server's address ?08:41
kikothe server it sends out from?08:42
ifmyyeah08:42
kikoesperanza.ubuntu.com08:42
elmono08:44
elmomail from launchpad will come from adelie.ubuntu.com08:44
kikoah08:44
elmoesperanza.ubuntu.com is lists.{ubuntu,canonical}.com08:44
kikookay, gotcha08:44
ifmyok, epseranza.ubuntu.com is not blacklisted at all on my server, I recieved mail from it today08:45
kikoifmy, and adelie, as elmo pointed out?08:45
ifmykiko: nothing from adelie08:45
ifmynothing rejected, no lost connection, nothing accepted08:45
kikoelmo, would it be possible for you to grep for ifmy's email address on outgoing?08:45
elmo2006-05-02 06:35:05 1FanXN-00026O-04 ** sim@geekbox.be: all relevant MX records point to non-existent hosts or (invalidly) to IP addresses08:46
ifmyah08:47
kikoelmo, u08:47
elmo$ host -t MX geekbox.be08:48
elmogeekbox.be mail is handled by 1 213.186.45.152.08:48
kikogeekbox.de mail is handled by 10 res3.hostid.de.08:48
kikogeekbox.de mail is handled by 100 mxn.hostid.de.08:48
elmokiko: ^-- an IP isn't valid as an MX08:48
elmokiko: ._b_e08:48
elmoas in Belgium08:48
kikoI forgot my brain at home :-(08:48
kikobut you're right, I guess. elmo is this strictness on our side?08:49
ifmyelmo : I've to put a hostname as MX ?08:50
kikoelmo, btw, you can close out the RT requests on debbugs syncing -- they were bugs in Launchpad (isn't everything?)08:50
elmoifmy: yes08:50
ifmyok, I'll do it right now08:50
elmokiko: it's a default for exim - I'm not inclined to override it, even if it can be08:51
elmokiko: I already closed one from stub, I'll chase out the others later, thanks08:52
kikoelmo, okay. but this example underlines why getting access to bounce logs would be very good08:52
elmoyeah, I know08:52
ifmyelmo: I don't understand08:54
elmoifmy: what don't you understand?08:54
ifmy[20:54] ifmy@ocace:/home/ifmy% host -t MX geekbox.be08:55
ifmygeekbox.be mail is handled by 10 agora.eu.org.08:55
ifmymy configuration was right, with a hostname, not an IP08:55
elmothat's not how it appears on the internet08:55
SteveAweird08:55
elmo$ dig @ns.ovh.net -t MX geekbox.be08:56
elmo;; ANSWER SECTION:08:56
elmogeekbox.be.             86400   IN      MX      1 213.186.45.152.08:56
SteveAfrom my home machine, it gives a domain name08:56
SteveAfrom chinstrap, an IP address08:56
kikoI get an IP here08:56
SteveAfrom a server in bristol, an IP address08:56
kikocaching?08:56
elmoask the NS server for the domain, it's giving an IP ATM08:56
kikoBjornT, ping?08:57
ifmyok, I've to clean all that08:58
BjornTkiko: pong09:01
kikoBjornT, I'm on the phone now, but.. in 1h will you be around?09:02
BjornTkiko: maybe. i might go to bed soon.09:04
ifmyelmo: and now, what's the hostname you get for geekbox.be ?09:06
kikoifmy, it's correct for me now.09:06
ifmyok09:06
ifmystill nothing, I tried to re-send a mail from launchpad 5 minutes ago09:12
ifmyelmo: ping ?09:16
elmoifmy: you're not going to get any mail for a while09:16
elmothere's a 37097 second TTL (time-to-live)  on your MX from the POV of our servers09:17
elmountil that expires, it's not going to be able to send you mail09:17
ifmyok09:18
ifmythen it'll be for tomorrow morning09:18
ifmythanks a lot09:18
elmonp09:19
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Burgworkmpt, the buttons in LP are windows-wise, not gnome-wise09:34
Burgworkmpt, ie: [Yes]  [No] , not [No]  [Yes] 09:35
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ivokshi :)09:41
pygihi 09:41
ivokscan we make a wish for one tiny feature? :)09:42
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bradbivoks, pygi: what's up?09:47
ivokshi bradb 09:47
bradbhey09:47
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ivoksi was wondering, copy buttons for translation suggestion09:47
ivokswill it be implemented in near future?09:47
bradbyou'd have to ask carlos 09:48
ivoksok, thanks09:48
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elmocprov: ?10:29
ddaaelmo: do you know what happened to neumayer and leningradskaya? The importd stuff there is now in /srv/importd.ubuntu.com, and no longer in /home/importd, also the HOME for importd is still /home/importd on those systems.10:32
elmoheh10:32
elmoddaa: I was hoping you wouldn't notice ;-)10:32
elmoI stole them for the release, as I needed the machinepower to serve out release ISOs10:33
ddaadude, this place is my secret lair where I breed undead, I'm bound notice changes there sooner or later ;-)10:33
elmois there any chance you can do without those two machines, for a while longer (i.e. till June 7th) or so, or do I need to give them back to you?10:34
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ddaaelmo: no problem, but I'd like if you could tell me when your doing anything with those systems that might affect importd.10:35
elmoddaa: yes, sorry I honestly did mean to, I just forget - it happened the day before release and I was up 24 hours etc.10:35
elmoddaa: FWIW, importd is completely untouched on those  machines, it's just that they're now sat on the wrongnetwork and won't be able to function as importds until they come back into the LAN10:36
ddaaelmo: so what exactly did you do?10:36
elmoliterally just moved them outside of the LAN10:37
elmo(well, obviously also installed apache, rsync + vsftpd to serve releases stuff too)10:37
ddaaI mean, I _can_ ssh to importd@neumayer and importd@leningradskaya10:37
ddaaapparently there's a trick of sorts involved10:37
elmoyes, you can ssh in, but they won't be able to, e.g. talk to the database10:38
ddaaow10:38
ddaathat is much, much more annoying10:38
ddaashit man10:38
elmowell that's why I asked if you could do without them...10:38
elmoif it's a problem, I can put them back and find other machines to steal10:38
ddaaelmo I thought you tried to cover your tracks by moving the stuff to some other system, thus the change in name from /home/import to /srv/importd.ubuntu.com10:39
elmoddaa: I don't think I did change that?10:39
ddaawell there is something certainly unusal, at least, the HOME does not match the login dir anymore10:40
ddaanot serious in itself, just weird10:40
elmohmm, I'm confused10:40
elmo/home/importd is a symlink to /srv/importd.ubuntu.com ?10:41
elmoat least on leningradskaya10:41
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ddaamh... on marambio too...10:42
ddaalooks like we are both confused10:42
ddaaokay, I was the only one confused10:45
ddaalooks like "ssh -t screen" has some unexpected side effects10:45
ddaaelmo, if you need two big irons, what you can do that's not too disruptive for me is to give me back neumayer and take leningradskaya in place10:47
ddaaelmo: in summary, importd = galapagos neumayer marambio, cd builders = russkaya, leningradskaya10:48
elmoproblem is, I need a certain amount of space, and we only have so many spare disks.  I'll keep leningradskaya and just give you neumayer back, if that's ok?10:48
ddaahu10:49
elmo(that's why I chose neumayer, it has loads of disk.  and leningradskaya got two spares that were lieing around)10:50
ddaalet me rephrase: I want to keep galapagos and neumayer up and running because they have precious data which is a pain to migrate. But marambio, russkaya and leningradskaya have only non precious data and I only need one of those three at the moment as there is not a lot of autotest activity.10:50
elmook10:50
elmoI'll get znarl to plug neumayer back into the LAN tomorrow - is that soon enough?10:50
ddaathat's okay. That gives me a good excuse to postpone the importd rollout.10:51
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szekelykHello, is there a launchpad admin?11:30
szekelykI need help in merge my old and new account.11:31
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seb128carlos: around?11:36
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KurtKrautWhat team I have to belong to be able to close or change Support Requests priorities etc ?11:55
matsubaraKurtKraut: you can't11:59
matsubaraKurtKraut: currently it's only admins or the user who opened the support request can change its status11:59
KurtKrautmatsubara, so the maximum help I can give thru LP is making comments to support request, right ?11:59
matsubaraKurtKraut: you can reject them, but sometimes that might be un-polite.12:01
matsubaraKurtKraut: or you can ask the users to close the support request themeselves12:01
KurtKrautmatsubara, ok, I see. Is there a way os tracking requests that have not been replied ? It has been hard to find a request that was not replied yet.12:02
KurtKrautmatsubara, Because I spend most of my time search for requests that still needs help.12:02

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