/srv/irclogs.ubuntu.com/2006/05/29/#ubuntu-doc.txt

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Bilangehey guys, are you responsible for the "GreatFeaturesofUbuntu" wiki page by any chance?12:31
mdkeBilange: yes, we wrote it, although the flash tour has since been put on hold for this release12:31
Bilangeokay, in other words, I guess its too late to send suggestions about this, right?12:32
mdkeBilange: if you send suggestions, they will get taken into account if it gets produced for edgy12:32
Bilangeokay :) so, where can I send them?12:33
mdkeBilange: bottom of the page?12:33
Bilangeah, fine. I thought that if there was no "discussion" section or a /talk subpage, well... discussions would be sent elsewhere12:34
mdkeBilange: you can add either :) a discussion section sounds good12:34
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ompaulis there a category documentation for IRC ?12:59
mdkeompaul: what do you mean?12:59
ompaulis there an IRC directory 12:59
ompaulI have this kind of thing and want to start a serious cull of duplication https://wiki.ubuntu.com/IRCResourcePage 01:00
mdkeompaul: do you mean "is there a category irc"?01:02
ompaulmdke, I suppose I do01:02
mdkedoesn't seem to be01:02
mdkehttps://wiki.ubuntu.com/CategoryCategory01:03
ompaulthanks01:03
ompaulgotcha01:04
ompaulI'll come back next year :)01:04
mdkea CategoryIRC might not be a bad idea actually01:05
ompaulyeap, I had misunderstood what Category Documentation was, so I have to change the pages off that to cleanup01:06
mdkeyeah, don't add CategoryDocumentation to something that isn't documentation01:08
mdkeotherwise it will get moved to the new wiki :)01:08
ompaulit is documentation but it needs a "whole lotta love" 01:11
mdkehang on ompaul 01:12
mdkeompaul: what page are you referring to?01:12
ompaulmdke, this and anything that it links to https://wiki.ubuntu.com/IRCResourcePage01:13
mdkeompaul: right. Just to be clear, the move of wiki documentation is _ALL_ documentation, regardless of quality. So the roughest page is going, and the best. When deciding what to tag with CategoryDocumentation, the question is: is this a help document, or is it a community document? If the former, please tag it with CategoryDocumentation01:15
ompauland we can have more than one category 01:16
ompaulsorry that is a question, too tired to rephase it01:16
mdkeompaul: yes01:16
mdkeI'm not sure which of the two things that page is01:16
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ompaulwhat it wants to be is a definitive list of things you should look at if you want to know *all* about irc01:17
mdkeyeah, which is partly a community thing01:17
ompaulmore like an informed index of the resources you can read about, then the others should stop doing two jobs and it should get nice and neat 01:18
mdkeso, you think it should be on the help wiki or the community wiki?01:19
ompaulit is help, as I see it, you usually only want irc if you want to access the irc community for help, direction or participation01:20
mdkeok, fine by me. Tag it up, and it'll get moved01:20
ompaulthanks01:21
BurgundaviaDBO, are you Jason Smith?01:30
mdkeyeah, he is01:30
DBOonly slightly01:30
DBOyes I know, i been doing lots of editing01:30
DBOtrying to get KDE working right (KDE is hard to get working with Xgl)01:30
BurgundaviaDBO, on telling people to install, plesae don't use apt-get, simply tell people which packages to install01:31
DBOBurgundavia, oh that was you who changed that?01:31
DBOhehehe, ok...01:31
Burgundaviayep01:31
DBOI was like "who removed my beautiful cut and paste commands?"01:31
BurgundaviaI also need to clean up the whole sources.list stuff, but I will do that now01:31
DBOhmmm?01:32
DBOok, just dont break anything01:33
DBOit works with GNOME and Im trying to get it working with KDE01:33
Burgundaviano, I won't01:33
Burgundaviamerely rewording what you already have there01:33
DBOBurgundavia, on thats perfectly ok01:34
Burgundaviabugger, ompaul left01:34
DBOwhy cant I use apt-get btw?01:34
Burgundaviabecause they can use other ways01:34
Burgundaviaaptitiude, synaptic, etc.01:35
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DBOBurgundavia, yes... but cut and paste...01:40
BurgundaviaDBO, cut and paste is lovely but you are outvoted :)01:41
mdkehaha01:41
DBOargh, ok, I am half way through birddogging this KDE thing and I gotta run01:41
DBOthis is crap01:41
Burgundaviayes, KDE is crap :)01:42
DBOargh, I dont think his GLX is loading... and this is not good01:43
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=== philipacamaniac pings mdke
=== philipacamaniac pings Burgundavia instead
philipacamaniachmm04:04
mdkephilipacamaniac: mm?04:05
philipacamaniacI'm looking for more info on the wiki CategoryDocumentation move to help.ubuntu.com04:05
mdkephilipacamaniac: sure. What's on your mind?04:06
philipacamaniacmdke: once everything is moved over, will there be mechanisms for sorting articles by Ubuntu version?04:06
mdkephilipacamaniac: everything will basically be the same as it is now. We can talk about that, but we wanted to take things one step at a time04:07
philipacamaniacmdke: okay, talking about it, there are far too many "Hoary" or "Breezy" specific articles, and others provide methods for several versions04:08
mdkei agree, we need to sort that out04:08
mdkewe can think about it after the move04:09
philipacamaniacmdke: agreed, I can wait :) , but there is one more - translations04:10
mdkeshoot04:10
philipacamaniacheh04:10
mdkei mean, go ahead04:10
philipacamaniacoh04:10
philipacamaniacheh04:10
philipacamaniacmoin doesn't seem to have many translation-oriented features. I see that you can change the default language in preferences. but where is the process for translating articles?04:11
mdkeyou take an article, translate it, and paste it in another page04:12
mdkewe generally prefer translation to go on on a different wiki04:12
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mdkelanguage specific wikis are better04:12
philipacamaniacmdke: agreed, but do you only do English documentation at help.ubuntu.com?04:12
mdkephilipacamaniac: on the wiki, it is mostly English, but some people put other languages there, we can't stop them04:13
mdkeas for the static pages, for 6.06 we are making translations available too, but languages which have their own sites should host their own, if possible04:14
mdkeit's just easier for users to find things. If you're french, you go to ubuntu-fr.org, etc04:14
mdkei have to sleep04:16
mdkecya later04:16
philipacamaniacadios04:16
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crimsunI wonder if it's possible to merge/mark duplicate threads on the forum06:14
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LaserJockcrimsun: delete and lock too? ;-)06:43
crimsunLaserJock: just wondering (unlikely), since I'm about to venture into the forums and triage sound-related bugs06:44
ghee22crimsun: on google groups or digg.com whenever create a topic, it searches for related topics already in existance based on key words.. perhaps this prevent dupes?06:45
crimsunghee22: no, I'm looking more for functionality like in Debian's BTS or Malone where we can merge duplicate reports06:46
crimsunprobably a forum admin's job, though06:46
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Madpilothi all07:08
Burgundaviahey Madpilot 07:10
Madpilothi Burgundavia 07:10
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Burgundaviahmm, laying out text in Inkscape sucks08:49
Burgundaviatoo bad scribus has a terrible UI08:49
Madpilotfor laying out text, it's got a better UI than Inkscape, evidently ;)08:50
Burgundaviayes, scribus needs a gtk update08:50
Madpilotum, it's a KDE app... and the scribus devs have been known to get irritated at "Scribus needs a GTK port" trolls on the scribus ML08:51
Burgundaviaactually, it is a QT app, not a KDE one08:52
Burgundaviajust planning out a "you just Ubuntu" page08:52
Madpilota what?08:52
Burgundaviaa help page with common questions08:53
Burgundaviadesigned to be handed out for people who have just received an Ubuntu computer08:53
Madpilotnifty.08:53
LaserJockgreat, that's just what we need, another FAQ help page ;-)08:54
Burgundaviathis is designed for print08:54
Burgundaviaa very different beast08:54
Madpilotwe need more dead-tree products08:54
Burgundaviaand no, it is designed to cover the very basics08:55
Madpilot"That is not a cup holder"08:55
LaserJockkinda like ESA, but maybe more Q&A?08:55
Burgundaviacurrently I only have four topics on it: windows/ubuntu app names, how to install, start menu/app menu and audio video issues08:55
Burgundaviathen a "how do I get more help"08:55
Burgundaviathat seem right for the biggest first four issues?08:55
Madpilotyou could do pages of Windows->Ubuntu equivilent apps, I'd think08:56
Burgundaviayep, this is just 5 or 6 big ones08:56
Burgundaviaoutlook, IE, MS office08:57
Madpilotgaim?08:57
=== dsas wonders just how many people actually use outlook, over say, hotmail, yahoo and gmail.
Burgundaviaquite a few08:58
MadpilotOutlook Express is probably the most common08:58
LaserJockI use thunderbird right now but I used to use Outlook Express and most of my family (linux illiterate) do too08:59
MadpilotVirusinstall Express ;)08:59
LaserJockI thought that was IE09:00
dsasI know of two people who use a real mail client (got them both to use thunderbird), I need to know more geeks.09:00
Burgundaviahere is the breakdown, afaik09:01
Burgundaviastudents: hotmail09:01
Burgundaviaold people: outlook09:01
Madpilotgeeks: gmail09:01
Burgundaviayep, but I am exluding them, because they are a known quantity09:02
LaserJockbah, real geeks have their own mail server and use mutt ;-)09:02
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dsasMaybe my problem is not knowing old people then ;), that and ISPs provide webmail which satisfies the two email using old people I know.09:03
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Madpilotrobitaille, bonus geek points if you manage to combine the two somehow ;)09:06
LaserJockI do that too09:07
LaserJockgmail is where my @ubuntu.com goes and all the MLs get procmail+mutt/thunderbird09:07
robitailleMadpilot:  it's easy to do via pop.  But I prefer the gmail web interface for my home emails since I move between various computers.  But at work I use mutt for my work emails09:08
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jbaileyHi!  A couple quick thoughts:02:58
jbailey * help.ubuntu.com doesn't seem to have a search option.  I wonder if it's worth putting a link to google at least or something?02:58
jbailey * Part of the job of the support folks that we've hired is to help write knowledgebase articles based on actual support cases that we get.02:59
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jbaileyFor this, I'm not sure the best way to integrate this into existing documentation efforts.  Right now they've posted them to the wiki, but I'd like to actually have a formal knowledgebaseish thing.03:00
jbaileyI wrote a spec a while ago for how this could look in launchpad.03:00
jsgotangcohi guys03:00
jbaileyHeya Jerome.03:01
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jsgotangcodid yelp just die?04:33
dsas_jsgotangco: I don't have any toc04:34
jsgotangcoright04:34
dsas_hmm, I just upgraded scrollkeeper and ubuntu-docs I think.04:35
jsgotangcoyeah04:35
dsas_unterminated entity error with /usr/share/yelp/info.xml according to stderr can't see what it is though04:38
jbaileyFor those types of errors, I usually open it with firefox.04:40
dsas_actually line 32 looks odd, but I have no idea.04:40
jbaileyIt tends to put a helpful red mark at the broken spot.04:40
dsas_hmm, firefox has no complaints. 04:40
jsgotangcoit is probably the scrollkeeper db not being updated durign the actual update04:56
jsgotangcosometimes it happens04:56
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mhzhi doc people07:08
mdkejbailey: wiki sounds like a good start. Is everything tagged with CategoryDocumentation?07:08
jbaileymdke: Pretty unlikely so far.07:09
jbaileymdke: I'll ask them about it later.07:09
mhzI am starting to translate some Edubuntu pages from wiki. highvoltage has already mentioned DocTeam will have another Moin instance for doc only. Good idea, considering the current number of wiki pages.07:09
mdkejbailey: when the documentation moves wikis, only stuff tagged with CategoryDocumentation gets moved07:09
jbaileyAh, okay.07:09
jbaileySo the question for me is how to work with the knowledgebase and the docteam.07:10
jbaileyI'd ideally like all the knowledgebase articles to conform to a style, which means an editor.07:10
mhzSo, I was wondering, should I keep my translations under my wiki homepage in the mean time? Also, is there a due date for such new instance?07:10
jbaileyI also don't know how likely community contributors are to be.07:10
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mdkejbailey: a human editor you mean?07:10
jbaileymdke: Yeah.07:10
mdkeright, sounds cool07:10
mdkejbailey: and you're not completely happy with using the wiki?07:11
jbaileymdke: wikis make it very hard to enforce approval through an editor.07:11
mhzjbailey: moin 1.5.x includes a wysiwyg editor07:11
jbaileyI also have some dreams about making annotations specific to releases in case things change over time.07:11
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mdkemhz: he's not talking about that sort of editor07:12
jbaileyAnd then the dream of making the core knowledge available to derivatives or other distributions, and having distro-specific stuff be all annotations.07:12
mdkejbailey: so the new wiki will have access control, that can enforce approval07:12
jbaileymdke: That would solve my immediate concern.07:12
mdkejbailey: just like the website you can have pages which are invisible except to the relevant group07:12
mdkethen when it's approved, you can make it visible07:12
jbaileyEspecially if I could say, make https://docs.ubuntu.com/knowledgebase/FOO all approve-on-write.07:12
mdkejbailey: is this not something that would integrate well with existing wiki documentation? you'd want a separate section?07:13
mhzmdke: so, keep translated pages under my wiki homepage in wiki.edubuntu.org, in tecnocimiento.cl, or in ubuntu-cl.org wiki?07:14
jbaileyI don't know that it would integrate well or not.07:14
mdkemhz: translations generally work better on a specific language website, so I'd suggest ubuntu-cl07:14
jbaileyWhen I think of a knowledgebase, I think of a particular format of: 1) Reduced Question. 2) Recipe answer.07:14
jbaileyAnd so having the style particularily reflect that.07:14
mdkei think it can integrate07:15
jbaileyThe rest of our documentation doesn't seem to be targetted at that, but I'm not saying no to anything here. =)07:15
mdkei like the idea of everything being structured by subject matter, obviously style can vary07:15
jbaileyIf you're familiar with the old faq-o-matic systems, it's the type of thing I'm thinking of.07:15
jbaileySo eventually, we'd need categories, etc.07:16
mdkeI'm not familiar with those systems07:16
jbaileyIt was wiki style, where people could post questions which would get classified.07:16
jbaileyThe answers were edittable.07:16
jbaileyIt's editting intensive, though.07:16
jbaileyAnd they never tended to get high quality like Novell's Technical Information Documents, or Microsoft's Technet.07:17
mdkewhat always concerns me is that the documentation retains an obviously accessible structure, I have an allergy to a documentation resource which is structured by style rather than subject matter. So when I see a site which has "Howtos", "knowledgebase", and "FAQs", I know that I won't know where to start looking07:17
mdkeso I always try and push for integrating different styles of documentation 07:18
jbaileyYeah.07:19
mdkejbailey: have you got some examples already we can look at?07:19
jbaileyI haven't thought this through enough beyond the fact that technet and Novell's TIDs are really useful.07:19
jbaileyOf Ubuntu ones?  No.  I know Kurt's written a couple, but I haven't looked at them.07:19
jbailey(and don't know which ones they are)07:20
jbaileyAnd we havne't talked about style or anything.07:20
mdkeok. Certainly try and get them tagged with CategoryDocumentation asap if you think they should be moved with the documentation to the new wiki07:20
mdkeI'm hoping that we can do the move soon07:20
mdkethen we can talk about if and how they can be integrated and so on07:20
mdkejbailey: as for the search, we didn't have time to work on that, hopefully we can get one in there eventually.07:26
jbaileySure.  That's why I figured maybe an iframe or one of those forms that just takes you to google.07:26
jbaileyI used to know how to cook those up, but it's been a couple years since I've done it.07:27
mdkeyeah, it's probably not hard07:27
mdkebut we'd have to add it to all the html docs which are generated from xml07:28
jbaileyNah, just the front page.07:29
mhzhighvoltage: oh, one other thing regarding drupal site, "Related Projects" menu should have Xubuntu too, or not?07:29
mhzooops07:29
mhzsorry, wrong tab channel :)07:29
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