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I have two 256 chips and a 512, sdram. I originally was getting segfaults on my ubuntu installation, and then I even got it on a livecd. I couldn't even install on the hd, and I was able to install dapper when I removed the 512. However, I never got any errors running memtest86 for a total of 6-7 hours. 'Memtester' finds errors when the 512 chip is in the picture SOMETIMES, but sometime [03:06] s I change the test memory value by maybe 5m and it all changes. Anyone who knows a lot about hardware/ram have an idea? [03:13] Keyseir: #ubuntu === hybrid [n=x@easyubuntu/supporter/hybrid] has joined #ubuntu-classroom === gvmanu [n=gvmanu@202.141.130.198] has left #ubuntu-classroom [] === yannick [n=yannick@port0040-adw-adsl.cwjamaica.com] has joined #ubuntu-classroom === ash211 [n=andrew@user-11210ts.dsl.mindspring.com] has joined #ubuntu-classroom === caravena [n=caravena@226-55-223-201.adsl.terra.cl] has joined #ubuntu-classroom === thailq [n=thailq@222.252.119.166] has joined #ubuntu-classroom === dfarning [n=dfarning@69-179-20-226.dyn.centurytel.net] has joined #ubuntu-classroom === Keyseir [n=andrew@166-82-208-32.quickclick.ctc.net] has joined #ubuntu-classroom [03:49] Did someone respond to me here? [03:49] I had... issues [03:49] Keyseir: ask in #ubuntu [03:50] this room is for sessions held during the day === rpereira [n=rpereira@20158157110.user.veloxzone.com.br] has joined #ubuntu-classroom [03:51] Nobody responded in #ubuntu, so I figured I'd go for the room used for more in depth conversations. === rpereira [n=rpereira@20158157110.user.veloxzone.com.br] has left #ubuntu-classroom [] [03:56] Keyseir: tried posting in the forums? [03:58] LjL, No. I should. === highvoltage [n=jonathan@196.1.61.12] has joined #ubuntu-classroom === prasanta [n=prasanta@158.144.1.130] has joined #ubuntu-classroom === firenurse4 [n=john@cblcpe-73-106.suite224.net] has joined #ubuntu-classroom === firenurse4 [n=john@cblcpe-73-106.suite224.net] has left #ubuntu-classroom ["Ex-Chat"] === amachu [n=amachu@59.144.13.27] has joined #ubuntu-classroom === rmjb_ [n=richard@cuscon24658.tstt.net.tt] has joined #ubuntu-classroom === tyrion [n=tyrion@193.1.99.74] has left #ubuntu-classroom ["brb"] === nkts [n=nkts@fmf.vtu.lt] has left #ubuntu-classroom [] === Xnyl__ is now known as __lynX === rmjb_ is now known as rmjb === joejaxx [i=jadaz87@ubuntu/member/joejaxx] has left #ubuntu-classroom [] === vvl [i=vvl@furious.wellfish.fi] has joined #ubuntu-classroom === gnrfan [n=Gnrfan@190.40.106.22] has joined #ubuntu-classroom === gnrfan [n=Gnrfan@190.40.106.22] has left #ubuntu-classroom ["Abandonando"] === Riggs_ [n=Riggs@ppp-62-245-163-161.dynamic.mnet-online.de] has joined #ubuntu-classroom === rikai_ [n=rikai@unaffiliated/rikai] has joined #ubuntu-classroom === datten_ [n=datten@xdsl-81-173-145-190.netcologne.de] has joined #ubuntu-classroom === whoblah [n=whoblah@24-75-177-142.pittpa.adelphia.net] has joined #ubuntu-classroom === Cas_ [n=cas@218.17.234.245] has joined #ubuntu-classroom === Cas_ is now known as Cas === Riggs_ is now known as Riggs === whoblah [n=whoblah@24-75-177-142.pittpa.adelphia.net] has left #ubuntu-classroom [] === pawjan [n=pawjan@ip.85.202.239.24.dyn.sub-1.broadband.voliacable.com] has joined #ubuntu-classroom [04:56] help [04:56] ? [04:57] pawjan: have you asked in #ubuntu ? [04:57] :)) [04:57] I'm just checking if there is anybody not sleeping yet ;) === datten_ is now known as datten === rikai [n=rikai@unaffiliated/rikai] has joined #ubuntu-classroom === dupa [n=dupa@ip.85.202.239.24.dyn.sub-1.broadband.voliacable.com] has joined #ubuntu-classroom === shovi_ [n=shovi@82-203-165-103.dsl.gohome.fi] has joined #ubuntu-classroom === zyghom [n=pawjan@ip.85.202.239.24.dyn.sub-1.broadband.voliacable.com] has joined #ubuntu-classroom === shovi [i=shovi@82-203-165-85.dsl.gohome.fi] has joined #ubuntu-classroom === ralhn [n=ralhn@205.211.203.160] has left #ubuntu-classroom ["Abandonando"] === effie_jayx [n=valles@190.37.159.143] has joined #ubuntu-classroom === siegie_ [n=lamp@d51523FB6.access.telenet.be] has joined #ubuntu-classroom === manuleviking_ [n=Tux@ANice-151-1-80-82.w86-193.abo.wanadoo.fr] has left #ubuntu-classroom ["Konversation] === AlP_ [n=Albrecht@p54AE22D9.dip0.t-ipconnect.de] has joined #ubuntu-classroom === Amaranth 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#ubuntu-classroom === hunger [n=tobias@pd95b0676.dip0.t-ipconnect.de] has joined #ubuntu-classroom === z4k4ri4_ [n=chatzill@222.124.61.233] has joined #ubuntu-classroom === shenki [n=shenki@ppp111-26.lns5.adl4.internode.on.net] has joined #ubuntu-classroom === grexk [n=destroye@124.107.72.45] has joined #ubuntu-classroom === dand [n=dand@gw.datagroup.ro] has joined #ubuntu-classroom [10:02] !question [10:02] Please ask your questions here in #ubuntu-classroom-chat rather than #ubuntu-classroom (prefix them with "QUESTION: ") [10:02] !questions === rikai [n=rikai@unaffiliated/rikai] has joined #ubuntu-classroom === LoudMouthMan [n=nik@82-68-164-22.dsl.in-addr.zen.co.uk] has joined #ubuntu-classroom === ALS [i=ALS@159.148.202.147] has joined #ubuntu-classroom === hybrid [n=x@easyubuntu/supporter/hybrid] has joined #ubuntu-classroom === paran [n=paran@cl-56.sto-01.se.sixxs.net] has joined #ubuntu-classroom === mattl [n=mattl@gnu/webmaster/mattl] has joined #ubuntu-classroom === rejden 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hunger [n=tobias@pd95b0676.dip0.t-ipconnect.de] has left #ubuntu-classroom ["Konversation] === Kentty [n=chatzill@82-167-35-46.odsplus.com] has joined #ubuntu-classroom === sergio1337 [n=sergio@201.255.167.211] has joined #ubuntu-classroom === sergio1337 [n=sergio@201.255.167.211] has left #ubuntu-classroom ["Kopete] === sergio1337 [n=sergio@201.255.167.211] has joined #ubuntu-classroom [10:55] sad === jordi [n=jordi@213.96.69.115] has left #ubuntu-classroom [] [10:56] Como te decia [10:56] La programacion esta https://wiki.ubuntu.com/UbuntuOpenWeek [10:56] si [10:56] english only, please [10:57] jajajajja [10:57] Ok [10:57] lol [10:57] Em portugues pode ?? [10:57] !pt [10:57] Por favor use #ubuntu-br ou #ubuntu-pt para ajuda em portugus. Obrigada. [10:57] Ok [10:57] Obrigado === tonyyarusso wishes he could say "You're welcome" in Portugese. [10:59] Ok, tx [10:59] thx === mode/#ubuntu-classroom [+o tonyyarusso] by ChanServ [10:59] @dump === mode/#ubuntu-classroom [-o tonyyarusso] by tonyyarusso === finalbeta [n=finalbet@d5152A68A.access.telenet.be] has joined #ubuntu-classroom === maniacmusician [n=maniacmu@68-191-39-190.dhcp.nwtn.ct.charter.com] has joined #ubuntu-classroom === nesusipratimas [n=nesusipr@clt-84-32-240-71.dtiltas.lt] has joined #ubuntu-classroom === nesusipratimas [n=nesusipr@clt-84-32-240-71.dtiltas.lt] has left #ubuntu-classroom ["Leaving"] === mattl_ [n=mattl@80.68.87.26] has joined #ubuntu-classroom === xeros [i=xeros@fan194.internetdsl.tpnet.pl] has joined #ubuntu-classroom === mmedlan1 [n=mmedland@81.168.72.134] has joined #ubuntu-classroom === fernando [n=fernando@unaffiliated/musb] has joined #ubuntu-classroom === xerxas [n=R67894@AGrenoble-257-1-30-105.w86-194.abo.wanadoo.fr] has joined #ubuntu-classroom === Kentty [n=chatzill@82-167-6-242.odsplus.com] has joined #ubuntu-classroom === test [n=test@p54A72D08.dip0.t-ipconnect.de] has joined #ubuntu-classroom === seppe [n=gpantane@nat.fub.it] has joined #ubuntu-classroom === pointwood [n=pointwoo@88-212-109-189.vl20-arh.dhcp.clearwire.dk] has joined #ubuntu-classroom === test is now known as parozusa === Yogarine [n=Yogarine@200.129.72.8] has joined #ubuntu-classroom === dhaumann [n=dhaumann@c83-252-76-129.bredband.comhem.se] has joined #ubuntu-classroom === DerXero [n=patrick@dslb-082-083-151-182.pools.arcor-ip.net] has joined #ubuntu-classroom === Riot777 [n=riot777@unaffiliated/riot777] has joined #ubuntu-classroom === arjun [n=spectre@202.141.130.198] has joined #ubuntu-classroom === noxs [n=noxs@dslb-084-056-216-132.pools.arcor-ip.net] has joined #ubuntu-classroom [11:43] hi all [11:44] hi noxs: discussoin in #ubuntu-classroom-chat === Yawner [n=alex@82-44-194-226.cable.ubr07.haye.blueyonder.co.uk] has joined #ubuntu-classroom === nikodll [n=nikodll@86.57.150.137] has joined #ubuntu-classroom === stani [n=stani@85.148.236.59] has joined #ubuntu-classroom === RichEd [n=richard@dsl-241-11-125.telkomadsl.co.za] has left #ubuntu-classroom ["~>] === xerxas_ [n=R67894@AGrenoble-257-1-50-20.w86-206.abo.wanadoo.fr] has joined #ubuntu-classroom === Casanova [n=prash@unaffiliated/casanova] has joined #ubuntu-classroom === Odd_Bloke [n=oddbloke@compsoc.sunion.warwick.ac.uk] has joined #ubuntu-classroom === Crusher [n=You@124-254-101-94-dsl.ispone.net.au] has joined #ubuntu-classroom === di3 [n=di3@83.149.228.131] has joined #ubuntu-classroom === kh_ [n=kh@kone3.khdrive.fi] has left #Ubuntu-classroom [] === Netfinity [n=netfinit@a212-54-24-152.elisa-laajakaista.fi] has joined #ubuntu-classroom === luisbg_ [n=_luisbg@87.217.144.244] has joined #ubuntu-classroom === nesusipratimas [n=nesusipr@clt-84-32-240-71.dtiltas.lt] has joined #ubuntu-classroom === PriceChild [n=pricechi@unix0.york.ac.uk] has joined #ubuntu-classroom === chris_007 [n=chris@p54A09A8F.dip0.t-ipconnect.de] has joined #ubuntu-classroom === xinchuan [n=xinchuan@bb220-255-18-17.singnet.com.sg] has joined #ubuntu-classroom === walcky [n=cvalcke@195.115.152.114] has joined #ubuntu-classroom === stefg [n=chatzill@dslb-088-072-207-201.pools.arcor-ip.net] has joined #ubuntu-classroom === Yawner [n=alex@82-44-194-226.cable.ubr07.haye.blueyonder.co.uk] has joined #ubuntu-classroom === cstudent [n=cstudent@67.129.197.198] has joined #ubuntu-classroom === mmedlan1 [n=mmedland@81.168.72.134] has left #ubuntu-classroom [] === dtamas [n=dtamas@IP-115.c-211.tvnetwork.hu] has joined #ubuntu-classroom === apokryphos [n=apokryph@87-194-86-227.bethere.co.uk] has joined #ubuntu-classroom === rikai_ [n=rikai@unaffiliated/rikai] has joined #ubuntu-classroom === gyaresu [n=gyaresu@124.243.158.56] has joined #ubuntu-classroom [12:50] why are there two chans for portugese? there isn't a separate chan for US english to UK english . . . === justMatt is now known as justMatt-away [12:53] ailean: because the difference is more than just UK and American English, for one. But secondly, we do have a UK locoteam channel -- #ubuntu-uk === j^_ is now known as j^ [12:54] oh right ;) [12:54] well i don't believe in the uk, so i'll stay here :P [12:55] it does exist, I can guarantee it ;-) [12:56] lol [12:56] I'll just wish you a happy St Andrew's Day :) === rikai_ is now known as rikai === daschl [n=michi@193.170.109.226] has joined #ubuntu-classroom === kiko-zzz is now known as kiko === dtamas [n=dtamas@IP-115.c-211.tvnetwork.hu] has joined #ubuntu-classroom === hastesaver [n=username@unaffiliated/hastesaver] has joined #ubuntu-classroom === Riot777 [n=riot777@unaffiliated/riot777] has joined #ubuntu-classroom === jrib [n=jasonr@unaffiliated/jrib] has joined #ubuntu-classroom === Seveas [n=seveas@ubuntu/member/seveas] has joined #ubuntu-classroom === nesusipratimas [n=nesusipr@clt-84-32-240-71.dtiltas.lt] has joined #ubuntu-classroom === pradeep [n=pradeep@59.92.95.177] has joined #ubuntu-classroom === pingui1 [n=pm@202.73.118.38] has joined #ubuntu-classroom === pAxpAcis [n=chatzill@195.174.211.13] has joined #ubuntu-classroom === stefg suggests http://www.stephaniemiller.com/declarationofrevocation.htm to ailean === mihakriket [n=mihakrik@68-235-112-223.kntnny.adelphia.net] has joined #ubuntu-classroom [01:19] very good stefg :) === mode/#ubuntu-classroom [+o apokryphos] by ChanServ === mode/#ubuntu-classroom [-s] by apokryphos === mode/#ubuntu-classroom [-o apokryphos] by apokryphos === pingui1 is now known as pinguin[dot] meri === pinguin[dot] meri [n=pm@202.73.118.38] has left #ubuntu-classroom [] === pinguin[dot] meri [n=pm@202.73.118.38] has joined #ubuntu-classroom === pinguin[dot] meri [n=pm@202.73.118.38] has left #ubuntu-classroom [] [01:23] apokryphos: Why on earth was it ever +s? [01:23] no idea; might've been the Freenode reset from a few days ago [01:24] Ah, sounds plausible. === kuyky [n=kuyky@84.90.85.147] has joined #ubuntu-classroom === LinuxBA [n=alex@200.254.8.131] has joined #ubuntu-classroom === xerxas_ is now known as xerxas === Chris7mas [n=floydian@89.39.4.39] has joined #ubuntu-classroom === Patskumaster [n=juho@bb-89-166-15-225.dsl.phnet.fi] has joined #ubuntu-classroom === mhterres [n=marcelo@200.213.40.10] has joined #ubuntu-classroom === engla [n=ulrik@kr-lun-116-144-233-83.3.cust.bredband2.com] has joined #ubuntu-classroom === rikai_ [n=rikai@unaffiliated/rikai] has joined #ubuntu-classroom === hernan43 [n=ray@ray.user.msu.edu] has joined #ubuntu-classroom === nmrm [n=nuno@87-196-250-197.net.novis.pt] has joined #ubuntu-classroom === cayenne [n=kelvin@195.112.14.83] has joined #ubuntu-classroom === jea [i=jea@tainio.net] has left #ubuntu-classroom [] === tictacaddict [n=josh@26.102.dhcp.hope.edu] has joined #ubuntu-classroom === shift 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[04:00] hi all [04:00] right before we start, I have a quick announcement [04:00] hi jono 8) [04:00] oh its started? [04:00] tomorrow is the Ubuntu Freshers Day where we invite everyone to come to #ubuntu-freshers === seb128 [n=seb128@ubuntu/member/seb128] has joined #ubuntu-classroom [04:01] moo [04:01] the aim of the day tomorrow is that anyone can ask questions they have about Ubuntu [04:01] jono: do you need irc logs for that? === brancaleone_ [n=andrea@giamma1.df.unipi.it] has joined #ubuntu-classroom [04:01] so, feel free to get into #ubuntu-freshers all day tomorrow [04:01] fabbione, I don't think so - its a general channel [04:01] starting at? [04:01] jono: ok thanks. [04:01] it is all day for every time zone [04:01] :D yipieeeeeee [04:01] so, without further ado, let me introduce Melissa Draper - elkbuntu - who is going to talk about LoCo teams === mode/#ubuntu-classroom [+o apokryphos] by ChanServ [04:02] get those questions in #ubuntu-classroom-chat like normal [04:02] :) === GazzaK [n=Gary@unaffiliated/GazzaK] has joined #ubuntu-classroom [04:02] enjoy ther session :) [04:02] Hello everyone! Welcome to the LoCo Teams introduction session. === ..[topic/#ubuntu-classroom:apokryphos] : Welcome to Ubuntu Open Week, Nov 27 - Dec 2 between 3pm and 9pm UTC | For the schedule, see https://wiki.ubuntu.com/UbuntuOpenWeek | Daily sessions start at 1500UTC - to see this in your timezone, visit http://tinyurl.com/ykqc67 | Logs at http://people.ubuntu.com/~fabbione/irclogs | Please keep support questions in #ubuntu | Class discussions+questions in #ubuntu-classroom-chat | Current session: LoCo Teams === mode/#ubuntu-classroom [+o elkbuntu] by apokryphos === mode/#ubuntu-classroom [-o apokryphos] by apokryphos [04:02] finished spamming, dear? [04:03] yup; take it away :) === abknicker [n=baumi@e179192200.adsl.alicedsl.de] has joined #ubuntu-classroom [04:03] My name is Melissa Draper, and I am the LoCo Team Contact for the Ubuntu Australian LoCo Team. If you are wondering what that title involves, fear not, for we will be discussing it over the course of this session. I have a wiki page at https://wiki.ubuntu.com/MelissaDraper that introduces me in more detail. === febuiles [i=febuiles@cable200-116-249-186.epm.net.co] has joined #ubuntu-classroom [04:03] Over the course of this session, we will be discussing a number of aspects of LoCo Teams. This includes, but is not limited to: [04:03] * What are LoCo Teams? [04:03] * Who leads the LoCo? [04:03] * How I can find my LoCo Team? [04:03] * But, I can't see a LoCo Team for me! [04:03] * How do I start a LoCo? [04:03] * Approved vs New [04:03] * How can I get involved? === cs_student [n=vicox@p549870D2.dip.t-dialin.net] has joined #ubuntu-classroom [04:03] Now, lets start at the beginning. What are LoCo Teams? [04:04] A LoCo (short for Local Community) Team is a group of (in our case) Ubuntu users within a Localised Community. [04:04] The teams are run by the people, for the people. They are *not* run by Canonical, however Canonical is highly supportive of them and will provide assistance. We will cover the assistance offered later. [04:04] j [04:04] A LoCo can involve a lot of things such as local promotion, support in the local language, general support to local users and much more. === Jucato [n=jucato@58.69.160.79] has joined #ubuntu-classroom [04:05] LoCo Teams can be based around location, such as in my case, Australia. [04:05] Because people in Australia speak English, there is not a strong need for language-based activities. Our primary focus is advocacy within Australia, but we do a small amount of support. [04:05] Language based teams include for instance, the Spanish Team, which is based primarily around the Spanish language and hence includes most, if not all, the Spanish-speaking countries. [04:06] Because Spanish is a very widely spoken language, the team's efforts would have a greater focus on providing support in Spanish and translating Ubuntu. There are still, of course, advocacy efforts within the team. [04:06] One aspect of LoCo Teams that we find is also important, is that they enable and encourage people to interact with other Ubuntu users that are actually near them, as opposed to the other side of the world. [04:07] A single person with ideas is nothing compared to a dozen equally imaginative people :) === brancaleone_ [n=andrea@giamma1.df.unipi.it] has left #ubuntu-classroom ["Chat"] [04:07] Ok, there are some questions in the chat, so i'll cover those now. The saturday session will be the same as todays. === Trevi [n=Trevi@host-84-220-103-131.cust-adsl.tiscali.it] has joined #ubuntu-classroom [04:08] Popey, yes, we are aware of this. It is one area that we are hoping to change. it has improved in the past few months, and we hope to improve it further. [04:08] elkbuntu: it may help to state the question before answering so everyone benefits === enoch2702 [n=wls@72.16.136.251] has joined #ubuntu-classroom [04:08] yes please [04:08] yes [04:09] right.. sorry [04:09] we are meant to ask questions in -chat and then look here for the answers, or can we ask in here directly? [04:09] QUESTION: Each LoCo seems to be doing their own thing - which isn't a bad thing - but it could be useful for us to talk to eachother more. How can we best learn from eachother so we have a consistent approach across all LoCo teams? [04:09] thank you :) === Seeker` [n=cjo20@ip-62-105-182-26.dsl.twang.net] has joined #ubuntu-classroom [04:09] QUESTION: My loCo team is not very active ( a web page, unaswered posts a week long and that's it) how can I help if there are no contacts in the wiki or the webpage [04:09] and cana university have a loCo? [04:10] effie_jayx, i'll discuss this a bit later in the session, and i'll answer questions regarding this after. [04:10] thnx === mruiz [n=mruiz@200.113.173.157] has joined #ubuntu-classroom === hubuntu [n=ruben@gprs-ggsn6-nat.mobil.telenor.no] has joined #ubuntu-classroom [04:10] I'll stay put === rasman [n=rasmusse@rrcs-67-52-254-234.west.biz.rr.com] has joined #ubuntu-classroom === edreamleo [n=Ed@24-196-82-214.dhcp.mdsn.wi.charter.com] has left #ubuntu-classroom [] [04:11] Now, one question we get asked a lot by new teams is "Who leads the LoCo?". [04:11] Generally, this is done by the LoCo Team Contact. [04:11] The contact may be the founder, who has self-appointed his or herself, or, he or she may have been democratically elected. [04:11] There's no 'right' way to do it, and some teams even have multiple contacts. [04:12] What works for *your team* is best, and it may take a few tries to figure out what this is. === asf [n=asf@201008135005.user.veloxzone.com.br] has joined #ubuntu-classroom [04:12] The responsibilities of the Team Contact vary with the focus of the team, but a general guideline is https://wiki.ubuntu.com/LoCoTeamContact [04:12] In my role as the LoCo Team Contact for Ubuntu-Au, my responsibilities generally include maintaining regular meetings, delegating tasks, channel upkeep and moderation and so forth. [04:13] LoCo Contacts should be subscribed to the loco-contacts mailing list (https://lists.ubuntu.com/mailman/listinfo/loco-contacts) and hang out in #ubuntu-locoteams. This is something that will help with Popey's question above. === LjL [n=ljl@81-208-36-87.ip.fastwebnet.it] has joined #ubuntu-classroom [04:13] The team contact is also the public face of the LoCo. He/She acts as the main communication bridge between the team and the community at large. Given this, a grasp on the English language is almost necessary. [04:14] It is possible that the contact may be approached by media, or get direct support requests, as their contact details are, or at least should be, easily obtainable. === Actarus [n=Actarus@adsl-ull-48-137.41-151.net24.it] has joined #ubuntu-classroom === noctua [n=4c2a6618@pD95EF99A.dip.t-dialin.net] has joined #ubuntu-classroom [04:15] Some people in here have probably already located their LoCo Team. Some others may want to know "How I can find my LoCo Team?" [04:15] A good way to find your LoCo Team, is to visit https://wiki.ubuntu.com/LoCoTeamList and see if there is a team in your area. [04:15] If there are several teams that apply to you, the team at country or state level is probably the team you should join first, although there's nothing stopping you being in multiple LoCos. [04:16] QUESTION: Should *only* the team contact join loco-contacts list or can anyone? [04:16] of course not. everyone is welcome :) [04:16] \o/ [04:16] we actually have alot of people on the list and in the channel who are not their team's contact === lara22 [n=lara22@ool-4357580e.dyn.optonline.net] has joined #ubuntu-classroom === Alex_Palex [n=alex@adsl-252-175.37-151.net24.it] has joined #ubuntu-classroom [04:17] Now, if any of you are in the situation where you are looking at the teams list and thinking "But, I can't see a LoCo team for me!", then there's a good chance one may not exist. [04:17] There is a possibility that your team just has not added themselves to the list, so check the channels list here on freenode, and/or do a google for the team name. [04:18] For example, the Australian team is "Ubuntu-au". "au" is the ISO code for Australia. [04:18] If after searching, you cannot see a team then there probably is not one. === Apfelfrisch [n=Apfelfri@dynadsl-080-228-73-046.ewetel.net] has left #ubuntu-classroom [] [04:18] If you are really interested in LoCo work, then it is time to find some other people and start one :) === timly [n=timvic@host86-145-194-63.range86-145.btcentralplus.com] has joined #ubuntu-classroom [04:20] oppo === juliux [n=juliux@ubuntu/member/juliux] has joined #ubuntu-classroom === pawa [n=pawa@219.238.32.253] has joined #ubuntu-classroom === leonel [n=leonel@189.155.96.115] has joined #ubuntu-classroom [04:20] For those who are asking questions in the -chat channel. I will get to hopefully all of you. Some questions will be answered as I go through, i'll try answer the rest at the end :) [04:20] uevo [04:20] you havent been ignored :) [04:21] Anyhow, I know a few people are here wanting to know "How do I start a LoCo?". Well luckily, it's not rocket science. === fyrestrtr puts away his lab coat === Topha [n=topha@dslb-082-083-043-170.pools.arcor-ip.net] has joined #ubuntu-classroom [04:21] The main things you need are people and communication. It is recommended that you start by setting up a mailing list and an IRC channel. [04:21] We can help with this in various ways. Well, we cannot help you gather the people, but the other things we can help with. [04:22] For a mailing list, we prefer if the list is created through Ubuntu's mailman system. For this, email mailman@lists.ubuntu.com [04:22] To register your LoCo Channel, see '/msg chanserv help register' for instructions. The channel should be #ubuntu-cc where 'cc' is your country ISO code. [04:23] IRC channels are best done here on Freenode. Almost all Ubuntu channels are here, and it's useful to have all the channels together. === pawa [n=pawa@219.238.32.253] has joined #ubuntu-classroom [04:23] Not only that, Ubuntu has built up a very good relationship with the Freenode staff, so we're able to pull strings. It's quite convenient. === sharperguy [n=sharp@88-110-223-201.dynamic.dsl.as9105.com] has joined #ubuntu-classroom [04:23] Another important point about using the Ubuntu mailman and Freenode, is that if for some unfortunate reason, the team leader was to disappear into thin air (and yes, this happens), it is much easier to negotiate the reassigning of privileges. [04:23] Once you have the basic structure set up, you're a LoCo team. [04:24] Whilst it is not entirely mandatory, it's strongly suggested you sign the team up at Launchpad.net. This lets us know the team exists, for a start, but it also makes it easy to see who is in the team for purposes of verifing things if something goes wrong. [04:24] Launchpad also incorporates the Rosetta translation tools, which is what Ubuntu uses for translations. [04:24] With Launchpad, there are also other ways to contribute to Ubuntu as a whole (outside the realm of LoCo Teams), as has been pointed out over the past few days. Communication and contribution with the rest of the Ubuntu community is essential for a team's success. === Zelut [i=Zelut@gateway/tor/x-c8faa6c267532193] has joined #ubuntu-classroom [04:24] QUESTION: Is there any formal charter laid out by a LoCo? [04:25] As such? no. Every team is welcome to do so if they wish to, however. For some teams, it might help. [04:26] LoCos are pretty freeform in how they're organised and run. Different things work in different places around the world. === Tejo_ [n=chatzill@200.247.199.130] has joined #ubuntu-classroom [04:27] enoch2702, does that answer the question for you? [04:27] yes [04:27] :) [04:27] Now, you may or may not have heard reference to 'approved' and 'new' LoCo Teams. This has caused confusion in the past, so I'll cover it now. === vyoman [n=andre@80-195-189-177.cable.ubr05.croy.blueyonder.co.uk] has joined #ubuntu-classroom === palski [n=palski@raastinrauta.net] has joined #ubuntu-classroom [04:28] An approved team is a team that is up and running, has each of the required resources in operation and the team is working well. The team has been acknowledged as haivng these traits [04:29] When you become an approved team, it will make you eligible for certain benefits such as marketing materials, and other possibilities. === DaleCoope [n=Dal2@host-66-202-42-88.spr.choiceone.net] has joined #ubuntu-classroom === pawa [n=pawa@219.238.32.253] has joined #ubuntu-classroom [04:29] An approved team is also considered officially by the Ubuntu project, and the process involves going before the Community Council. === melter [n=Melter@dyn248.iacc-tm4.ndsu.NoDak.edu] has joined #ubuntu-classroom === Lure [n=lure@ubuntu/member/lure] has joined #ubuntu-classroom [04:29] New teams are equally important to us, and we do support them by providing services such as hosting, a domain, mailing lists etc to help them become established. === DaleCoope [n=Dal2@host-66-202-42-88.spr.choiceone.net] has left #ubuntu-classroom [] [04:30] Once a new team has been set up with the basic mail/irc/launchpad structure, and have been around for a while, there should be no problem getting approved. [04:30] If the team chooses to remain unapproved, we're ok with that too, but there are benefits, as mentioned above, for being approved. [04:31] If you have questions about, or your team requires any of the LoCo services mentioned today, please join #ubuntu-locoteams and ask away, or sign up to the mailing list (https://lists.ubuntu.com/mailman/listinfo/loco-contacts) if you prefer that way of asking. [04:31] QUESTION: How does one know if the team I join is approved? [04:32] there is a list at https://wiki.ubuntu.com/LoCoTeamsList and at the top is an 'approved' list === xinchuan [n=xinchuan@bb220-255-18-17.singnet.com.sg] has joined #ubuntu-classroom [04:32] thnx [04:33] If you were not before, you may now (hopefully) be wondering "How can I get involved?". [04:33] For most teams, just being on the mailing list, in the IRC channel or on the launchpad.net team is sufficient to join the team, and once you have done this, you can contribute in a variety of ways. [04:33] As mentioned above, LoCo Teams involve a variety of project areas. These can include local support, translation, and local promotion, or even simply documenting the team and it's activites. [04:34] If you unsure of how best to get involved with your LoCo, a good idea is to ask a prominent member within the team. They often know what areas need more man (or woman) power. === Saelynh is now known as le-public [04:34] Alternatively, if you are for instance, interested in seeing more promotional material that is relevant to your country, then you could simply create the material you feel is missing. === le-public is now known as Saelynh [04:34] When you've done whatever you felt necessary, tell people in the LoCo about it. Showing initiative is also a good way to get respect :) === Saelynh is now known as le-public === LoudMouthMan [n=nik@82-68-164-22.dsl.in-addr.zen.co.uk] has joined #ubuntu-classroom [04:35] On a larger level, groups of LoCo members can get together to stage install-fests, or run booths at computer fairs. === le-public is now known as Saelynh [04:35] There are alot of great LoCos around, and we're fortunate to have had some of them collaborate to provide us with our (still fledgling) knowledgebase. [04:35] If you want to find out more about joining, establishing or running LoCos, you can see the https://wiki.ubuntu.com/LoCoTeamKnowledgeBase wiki page. [04:35] Or, as that was the end of my pre-written stuff. you can ask questions :) === popey waves his questions in -chat [04:36] i'll work through the question backlog from -chat now === immortalxak [n=a@195.252.127.130] has joined #ubuntu-classroom [04:37] QUESTION: My loCo team is not very active ( a web page, unaswered posts a week long and that's it) how can I help if there are no contacts in the wiki or the webpage [04:37] and cana university have a loCo? [04:37] yeah :) === sharms [n=sharms@ubuntu/member/sharms] has joined #ubuntu-classroom [04:37] ok. im going to tie the answer to those two questiosn together [04:37] if your country loco is struggling for activity, a smaller part of the country is going to struggle more [04:38] you're best off pushing the team from your uni [04:38] many country teams tend to have an activity hotspot. maybe your uni is that hotspot for your country === baumi__ [n=baumi@e179195205.adsl.alicedsl.de] has joined #ubuntu-classroom [04:39] does that make sense, effie_jayx? [04:39] cool.. but I don't mean to disregard their work? after all they did put up a website [04:39] and have gone through some stages in getting their stuff approved === ailean [n=ailean@82-40-205-105.stb.ubr07.uddi.blueyonder.co.uk] has joined #ubuntu-classroom [04:40] they might get offended ... I just want to open the space in my university for them to come an talk [04:40] effie_jayx, if they've come to a standstill, then chances are they'll appreciate the assistance [04:40] me just being a liason between them and my uni [04:41] have you talked to the contact about this? [04:41] but I cannot find a contact email [04:41] i's not on the wiki nor the website [04:41] are you able to contact anyone in the team? [04:41] the irc channel is not on freenode [04:41] I have made a post in their forum [04:41] and I blog in their website [04:41] is the irc channel active? [04:42] I hope so [04:42] yes.. but not the key people conect === LoudMouthMan [n=nik@82-68-164-22.dsl.in-addr.zen.co.uk] has joined #ubuntu-classroom [04:42] only people wanting to find out like me [04:42] then the key people are obstructing progress === samgee [n=samgee@85.108-136-217.adsl-dyn.isp.belgacom.be] has joined #ubuntu-classroom [04:43] we can talk more specifically on this later, i'll continue through the questions now. [04:43] can we email ? [04:43] join #ubuntu-locoteams :) [04:43] great :) === b4ck3r [n=cbarbosa@200.80.164.57] has left #ubuntu-classroom [] [04:43] QUESTION: It has been suggested in our [UK] loco team that when providing support (for example in the launchpad ticket system) that we might want to mention/brand/advertise ourselves as part of the loco team, rather than just as individuals. What do you think about that? [04:44] I see no problem with doing this. I assume you're referring to in the signing of the response, ie "Popey, Ubuntu-cc Team" ? [04:44] yeah [04:44] but suggesting everyone does it [04:44] you cannot force everyone to do something ;) [04:45] true enough [04:45] simply encourage it strongly [04:45] sorry, was a dumb questino :) [04:45] no such thing [04:45] :) [04:45] too kind [04:45] QUESTION: Our LoCo team (Utah) has a forum on Ubuntuforums. Is it possible to have our mailing list go to our forum, and our forum posts to the mailinglist? === _MMA_ [n=mma@cpe-071-070-203-016.nc.res.rr.com] has joined #ubuntu-classroom [04:46] atoponce, it is possible. talk to the forum mods about it. i'm assuming they would know the best way to do this. [04:46] ok. cool. thx === krox [n=chatzill@p508F0DD7.dip0.t-ipconnect.de] has joined #ubuntu-classroom [04:48] QUESTION: I heard about getting a hostname redirection for the respective pages for the LoCo. what about that? I mean www.ubuntu.no is cool, but what about oslo.no.ubuntulinux.org that is like more compelling, more logical in a worldwide perspective. Have you some final drafts/specs on that after Mountain View? [04:48] he is gone now, but i'll answer for the sake of others. === datten_ [n=datten@xdsl-81-173-158-97.netcologne.de] has joined #ubuntu-classroom [04:49] for information regarding domains and so forth, it's best to come into #ubuntu-locoteams and ask questions there. there's people there with a clue on that stuff. [04:49] I dont believe we had any specific specs on the topic of domains, but we're hopefully going to streamline things alot :) === daxelrod [n=daxelrod@ool-44c1f057.dyn.optonline.net] has joined #ubuntu-classroom [04:50] QUESTION: Can you elaborate on what kind of translation support, or literature does Ubuntu provide for people (like myself) that are thinking of starting a LoCo? === TomStachl [n=tstachl@85.90.146.118] has joined #ubuntu-classroom [04:51] Hmm... [04:52] I'm not all that knowledgable regarding languages. There's a translation team around, and there's rosetta. that's about all i know ;) [04:53] given that, QUESTION: Does the language/translation support by the LOCO groups include translation of main/restricted packages and software, or only uni-/multiverse software? [04:53] There was a rosetta session yesterday. i do not know what was coverd in it, but looking at the logs would be useful maybe? [04:53] QUESTION: Would it make sense for LoCo contacts to be invited to Canonical / Ubuntu meetings such as UDS or is that just logistically impractical? The reason I ask is that I feel the LoCos could get a tremendous amount of motivation from "rubbing shoulders" with devs. [04:54] Probably wishful thinking. Your LoCo area probably has a developer or two in it, encouraging their participation in the LoCo would probably have a good effect. [04:54] (and with other locos) [04:54] I'd personally love to be able to manage something like this, but im not sure if it's feasable. [04:55] QUESTION: How closely do LoCos work with LUGs? [04:55] this is a good question. [04:55] there are some LUGs that are highly ubuntu-oriented, whereas there's others that are predominantly gentoo or fedora or suse oriented. [04:56] QUESTION: Hello elkbuntu, I'm Miguel Ruiz, Chilean Ubuntu LoCo Member. Can you explain how your LoCo works? How many sub-teams do you coordinate? [04:56] the Australian team is one single team [04:56] however, i know there are LoCos with chapters, such as iirc, the Canadian Team. === datten_ is now known as datten [04:57] that's the geographical side of things === TomStachl [n=tstachl@85.90.146.118] has left #ubuntu-classroom [] [04:58] in terms of sub-teams for different functions, the australian team has had no need for this either. it's worth asking a language oriented team about this though. [04:58] I think we're at the end of questions now. and it's nearly time for the next session :) [04:58] elkbuntu, I asked you because we usually work in different ways: Forum, Wiki, Website, Translation into Spanish; then we can separate our work in sub-teams [04:59] thanks elkbuntu [04:59] thanks elkbuntu ! good session === mihakriket [n=mihakrik@68-235-112-223.kntnny.adelphia.net] has joined #ubuntu-classroom [04:59] yeah, thanks :) === mode/#ubuntu-classroom [+o LjL] by ChanServ [04:59] Welcome to Ubuntu Open Week, Nov 27 - Dec 2 between 3pm and 10pm UTC | For the schedule, see https://wiki.ubuntu.com/UbuntuOpenWeek | Daily sessions start at 1500UTC - to see this in your timezone, visit http://tinyurl.com/ykqc67 | Logs at http://people.ubuntu.com/~fabbione/irclogs | Please keep support questions in #ubuntu | Class discussions+questions in #ubuntu-classroom-chat | Next session: The Ubuntu Bug Squad (starting shortly) [04:59] Thank you all for listening to me babble :) === mode/#ubuntu-classroom [-o LjL] by LjL [04:59] :) [04:59] :) === elkbuntu checks who's up next === samgee [n=samgee@85.108-136-217.adsl-dyn.isp.belgacom.be] has left #ubuntu-classroom ["Weggaan] [04:59] you think that's babbling - you should join #ubuntu-uk ;) === josti [n=josti@e176174112.adsl.alicedsl.de] has joined #ubuntu-classroom [05:00] Next up is Simon Law to recruit you all to the bug squad :) [05:00] coleslaw [05:00] thanks elkbuntu ! [05:00] elkbuntu: thx. good session! [05:00] elkbuntu: Thanks for the introduction. Will you set the /topic or shall I? === mode/#ubuntu-classroom [+o LjL] by ChanServ [05:01] Welcome to Ubuntu Open Week, Nov 27 - Dec 2 between 3pm and 10pm UTC | For the schedule, see https://wiki.ubuntu.com/UbuntuOpenWeek | Daily sessions start at 1500UTC - to see this in your timezone, visit http://tinyurl.com/ykqc67 | Logs at http://people.ubuntu.com/~fabbione/irclogs | Please keep support questions in #ubuntu | Class discussions+questions in #ubuntu-classroom-chat | Current session: The Ubuntu Bug Squad === mode/#ubuntu-classroom [-o LjL] by LjL [05:01] yay bugs! [05:01] it seems LjL will :) [05:01] Quick on the ball! === mode/#ubuntu-classroom [-o elkbuntu] by ChanServ === mode/#ubuntu-classroom [+o sfllaw] by ChanServ [05:01] had it in the clipboard since 10 minutes ;) [05:02] Melissa, Lorenzo, you're wonderful. [05:02] Good morning. [05:02] Welcome to my talk about the Ubuntu BugSquad. [05:02] For the purposes of clarity, please limit discussions to #ubuntu-classroom-chat. If you want to ask a question, just write "sfllaw: I have a question about..." in #ubuntu-classroom-chat and I'll answer it at the approriate juncture. [05:02] Thanks! [05:02] ------------------------------------------------------- === mode/#ubuntu-classroom [+o LjL] by ChanServ === ..[topic/#ubuntu-classroom:LjL] : Welcome to Ubuntu Open Week, Nov 27 - Dec 2 between 3pm and 10pm UTC | For the schedule, see https://wiki.ubuntu.com/UbuntuOpenWeek | Daily sessions start at 1500UTC - to see this in your timezone, visit http://tinyurl.com/ykqc67 | Logs at http://people.ubuntu.com/~fabbione/irclogs | Please keep support questions in #ubuntu | Class discussions+questions in #ubuntu-classroom-chat | Current session: The Ubuntu Bug Squad === mode/#ubuntu-classroom [-o LjL] by LjL [05:03] Ubuntu is one of the most popular GNU/Linux distributions out there. And it also has one of the smallest development teams for its size. [05:03] The secret to this is huge community involvement. We have hundreds of people who help with packaging, translations, technical writing, and bug management. [05:03] And boy do we have a lot of bugs. About 300 to 400 new bug reports get filed every day from users, from stable releases like Dapper to bleeding edge stuff from Feisty. === DocSpacely [n=kvirc@p549F6437.dip.t-dialin.net] has joined #ubuntu-classroom [05:03] The first people to look at these reports are the BugSquad. We do a very important task, drinking from this firehose. And that's to make sure that the reports that remain in the bug tracking system are useful. === sheepeatingtaz [i=sheepeat@goatse.co.uk] has left #ubuntu-classroom [] [05:03] You can find our bug tracking system at https://launchpad.net/distros/ubuntu/+bugs [05:03] Right now, it holds over 20000 open bug reports, spread across the entire distribution. That includes main, restricted, universe, and multiverse. [05:03] That's a lot of bugs. The source of these reports can be found here: http://tinyurl.com/yf4hq9 [05:03] These are untriaged reports: ones which have never had a human eye look at them. It's likely that they are missing information, duplicate another report, are filed against the wrong package, etc. Or, if you're lucky, they're perfect. [05:03] :) [05:04] To triage a bug report, you need to do a few things. [05:04] First you have to determine if it's actually a bug. The easiest ones have crash reports in them. Let's go find one. [05:04] To start, we go to http://launchpad.net Click on "The Ubuntu distribution" [05:04] In the search box, let's look for a popular package. Bash is a good one to try, so let's ask for that. [05:04] Click on 'Source Package "bash" in Ubuntu' to be taken to its package page. [05:04] This shows you Bash within the context of the Ubuntu distribution. Bash also has another page, a product page, which we won't look at right now. [05:05] In the left sidebar, you should see a "Bugs" link. Click on that and you'll be taken to the bug tracker. This will list all the bugs inside bash right now. [05:05] There are quite a few untriaged bugs, but they are intermixed with triaged ones. Let's narrow down our search to only show untriaged ones. Start by clicking the "Advanced search" link. [05:05] You want to make sure that: [05:05] Status = Unconfirmed only [05:05] Importance = Undecided only [05:05] Assignee = Nobody [05:05] !logs [05:05] Channel logs can be found at http://people.ubuntu.com/~fabbione/irclogs - See also !OpenWeek [05:05] Click the "Search" button. === nixternal [n=nixterna@ubuntu/member/nixternal] has joined #ubuntu-classroom [05:05] You should end up at http://tinyurl.com/yawhpj which gives you a nice list of bugs to look at. [05:07] My example bug went away. [05:07] But we'll fix that. [05:07] Dum de dum dum. [05:07] Ta da! [05:07] Reload guys. [05:07] Bug 57413 looks like a promising crash. Click on its description and it will open up. You can also get to this bug by going to http://launchpad.net/bugs/57413 [05:07] You see that the bug reporter has included his crash dump, which was caught by apport, our automated crash profiler. But Longer hasn't really given us enough information to solve the problem. === apokryphos [n=apokryph@87-194-86-227.bethere.co.uk] has joined #ubuntu-classroom [05:08] Here's the minimum information for a complete bug report: [05:08] 1. Version of the software. Is it in Dapper, Edgy, Feisty? What about a specific version number? === guglielf [n=flp@ppp-21-70.21-151.libero.it] has joined #ubuntu-classroom [05:08] 2. Steps to reproduce the bug. [05:08] 3. What was expected to happen. [05:08] 4. What actually happened. === Brownout [n=carlo@81-174-39-129.f5.ngi.it] has joined #ubuntu-classroom [05:08] Since this bug is incomplete, we'll want to ask for more information. You do that by taking responsibility for the bug and having a conversation with the reporter. [05:08] Implicitly, we know the answers to 3 and 4, because Bash crashed unexpectedly. And the crash report has the version of bash buried inside (3.1-5ubuntu1). [05:08] Still, we need to ask for reproduction steps. [05:08] If you're logged in, you can click on the "bash (Ubuntu)" task table up near the top. This allows you to modify the state of the bug. [05:08] There are some fields there: [05:09] Package: this is the source package of the bug. Bash is correct for this one. [05:09] Status: change this to Needs Info. This means other people won't try to triage this bug. [05:09] Assigned to: Me. You're claiming responsibility for having a conversation with the reporter. [05:09] Comment on this change: Here we should ask the reporter for more information. [05:09] E-mail me about changes to this bug report: Yes. This will subscribe you to any new comments about this report. [05:09] In the comment, we would ask for the version of Bash: [05:09] "Hi Longer. Could you please describe the precise steps you performed to crash bash? Thanks." [05:09] Click "Save Changes" and you're done. === MarkoKaa [n=MarkoKaa@a80-186-165-168.elisa-laajakaista.fi] has joined #ubuntu-classroom [05:09] When you get an e-mail from Longer responding to your question with the appropriate steps, the bug can be considered complete. You've got information on how to reproduce it and there's even a handy log file for a developer to look at. [05:09] We can now pass this on to the development team to fix. [05:09] Click "bash (Ubuntu)" again and change: [05:09] Status = Confirmed [05:09] Assigned to = Nobody [05:09] Click "Save Changes". === lotusleaf [n=lotuslea@kernel-panic/member/carne.asada.burrito] has joined #ubuntu-classroom [05:09] That's it, you're done triaging this bug. === kuyky [n=kuyky@84.90.85.147] has joined #ubuntu-classroom [05:10] daxelrod asks: Apport doesn't report the ubuntu release version? [05:10] It does, actually. === Squido [n=Squidder@office4.tmcs.net] has joined #ubuntu-classroom === patwack [n=patwack@cpc1-blfs4-0-0-cust262.belf.cable.ntl.com] has joined #ubuntu-classroom [05:10] The DistroRelease field in an apport report should tell you what it is. === stefg [n=chatzill@dslb-088-072-197-070.pools.arcor-ip.net] has joined #ubuntu-classroom [05:11] For instance, in #57413, it tells you that this bug was in Ubuntu 6.10. [05:11] Also, you can see the version of bash: "Package: bash 3.1-5ubuntu1" [05:11] And the versions of all of its Dependencies. [05:12] LjL asks: About "Version of the software" - should a reporter just state it (and the Ubuntu version) in the plaintext bug report, or should care be taken to actually use the Launchpad-native features for specifying versions (the usage of which, honestly, is not very clear to me)? [05:12] The answer to this is that there are no Launchpad-native features for providing the version number. [05:12] Often, it is good enough to know which Distribution it is. [05:13] One of the reasons you want to know the version is so that you don't go hunting for a bug that doesn't exist in the most recent source package. [05:13] Another reason is because if you notice a flood of bugs being filed against one package for a stable version, you know there's probably a crisis and you should tell someone. [05:14] Jucato asks: In reporting a bug, how do we know which package in Launchpad's list a certain program belongs to? === pradeep [n=pradeep@59.92.60.224] has joined #ubuntu-classroom === Gwaihir [n=Gwaihir@mail.foredil.it] has joined #ubuntu-classroom === zul [n=chuck@ubuntu/member/zul] has joined #ubuntu-classroom [05:15] That requires a bit of good judgement. [05:15] The https://wiki.ubuntu.com/Bugs/FindRightPackage wiki page can help with some strategies to find it. [05:16] arualavi asks: what's the meaning of the word "triaging" pease? === deepcore [n=tobias@p5498C6EC.dip0.t-ipconnect.de] has joined #ubuntu-classroom [05:17] triaging is the process of sorting and allocating aid on the basis of need. === rmjb [n=ircont9k@cpe-024-088-009-063.sc.res.rr.com] has joined #ubuntu-classroom [05:17] It's been traditionally applied to medical treatment or food handouts. === hunger [n=tobias@pd95b0676.dip0.t-ipconnect.de] has joined #ubuntu-classroom [05:17] But here it applies to new bugs that come in. [05:18] sfllaw: thank you ;-) [05:18] Phoenix7477 asks: How should a triage handle a problem where a bug is listed against an older version of, say bash? Check to see if its in the new one? If it is not reproducible in the new version, should the bug be cleared? [05:19] In an older version of bash, you can check to see if it's in the new one. If it is, mention that this is the case in the description. [05:19] If it's not in the new one, it should still be left open. [05:19] If it's important enough, someone will issue a fix in the foo-updates archive. [05:19] Or someone will backport the new one. === davmor2 [n=davmor2@62-30-74-119.cable.ubr04.wolv.blueyonder.co.uk] has joined #ubuntu-classroom [05:20] Jucato asks: follow-up: isn't there a way to make reporting bugs a bit easier, for example in choosing which package the bug belongs to? I've compared Malone to bugs.kde.org, and while KDE's process is a bit longer (6 pages), it's also a bit less prone to error. === selle [n=schoepke@84-74-17-73.dclient.hispeed.ch] has joined #ubuntu-classroom === immortalxak [n=elkbuntu@ns1.zrlocal.net] has joined #ubuntu-classroom [05:21] Yes. We've recognized that Bugzilla has a nicer process for guiding people through filing bugs. === selle [n=schoepke@84-74-17-73.dclient.hispeed.ch] has left #ubuntu-classroom [] [05:21] I think it's a bit complicated, when much of this stuff can be automated. === Sanne [n=Sanne@p548DA168.dip0.t-ipconnect.de] has joined #ubuntu-classroom [05:21] That's why https://blueprints.launchpad.net/distros/ubuntu/+spec/bug-reporting-tool exists, which we are implementing for Feisty. [05:21] nice === immortalxak [n=elkbuntu@ns1.zrlocal.net] has left #ubuntu-classroom [] [05:22] Shall we move on? === samgee [n=samgee@85.108-136-217.adsl-dyn.isp.belgacom.be] has joined #ubuntu-classroom [05:22] Let's say you encounter a bug report that isn't a bug at all. [05:22] Perhaps it is a user asking for help on installing software. Like a request to be taught how to use synaptic. [05:22] Or perhaps it is a user asking for a new feature to be implemented. [05:22] You can distinguish between features and bugs this way: === immortalxak [n=l@ns1.zrlocal.net] has joined #ubuntu-classroom [05:22] A feature request is a wish for new functionality that the program isn't expected to do. === LoudMouthMan [n=nik@82-68-164-22.dsl.in-addr.zen.co.uk] has joined #ubuntu-classroom [05:22] Whereas a bug is where the program fails in some way. It obviously should be doing something more correct. [05:22] You can respond to these by: [05:22] - Setting Status = Rejected [05:22] - Writing them a nice note in the comment explaining why it was not a valid bug. [05:22] You can get templates of these nice notes at https://wiki.ubuntu.com/Bugs/Responses === peb__ [i=pascal@nat/hp/x-651befd3d80a41d2] has joined #ubuntu-classroom [05:23] But you are welcome to put in your own personal touches. Just remember to be friendly and polite, not terse. [05:23] Being concise can be mistaken for being rude. === dfarning [n=dfarning@69-179-20-226.dyn.centurytel.net] has joined #ubuntu-classroom [05:23] LjL asks: Should anyone feel free to change a bug's status from "Unconfirmed" or "Needs info" to "Confirmed" (and similar), if they're convinced that the status of the bug has changed, or is it better etiquette to let the assignee (if any) make this sort of changes? [05:24] You should feel free to change something to Needs Info, if you're going to claim responsibility. [05:24] You can also change it to Confirmed if all the information is inside the bug. [05:24] Rejected is also fine, if it's not a bug. [05:25] As is Fix Released, if the _reporter_ says the bug has been fixed by a newer version. [05:25] If there's an assignee, you shouldn't go mucking about the Status too much. [05:25] Some of the other statuses have different meanings for different teams. === Webspot [n=andrew@5ac5e224.bb.sky.com] has joined #ubuntu-classroom [05:26] davmor2 asks: After your last talk I have witnessed the amount of bugs, how important is it to get the initial triage out of the way? === SimonAnibal [n=sruiz@66.244.123.100] has joined #ubuntu-classroom [05:26] It's fairly important that we try to clear out the queue of untriaged bugs. [05:26] If they're untriaged, nobody has looked at them. [05:26] And if nobody has looked at them, nobody will fix them. [05:26] :( [05:27] daxelrod asks: While the FindRightPackage wiki page helps, is there any list that maps project names to descriptions? (For example: LiveCD Installer <-> Ubiquity) [05:27] Not to my knowledge. [05:27] If you would like to help, you can add a section that puts this stuff in. === theCount [n=theCount@202.153.249.139] has joined #ubuntu-classroom [05:27] Like the fact that the LiveCD is casper. [05:27] It is a Wiki. :) [05:28] rmjb asks: is it bad form to assign yourself to a bug for which you are not the package maintainer? [05:28] It's perfectly find to assign yourself to a bug no matter who maintains it. === Webspot [n=andrew@5ac5e224.bb.sky.com] has left #ubuntu-classroom [] [05:29] Assignment has a specific meaning. It means "I will take responsibility for shepherding this bug." [05:29] That's why, when triaging, you assign yourself to the bug while you're waiting for an answer. [05:29]