wolfger_bdmurray: ok, I asked the user to try alpha 5 and also to try a manual mount.00:23
bdmurraywolfger_: sounds good, thanks for doing that!00:23
wolfger_what is the proper way to close out a bug when the reporter says it's no longer a problem?Bug #15212000:23
ubotuLaunchpad bug 152120 in ubuntu "firefox raises on new tab open" [Undecided,Incomplete] https://launchpad.net/bugs/15212000:23
bdmurrayThe proper status or the proper reply?00:26
wolfger_yes. :-) I think the last time I had this, I just marked the bug "invalid per reporter's comment", and somebody said that wasn't right.00:26
bdmurrayFix released isn't correct because nothing was done to fix it and we don't know the root cause of the issue00:28
bdmurrayI'd use something along the lines of https://wiki.ubuntu.com/Bugs/Responses#head-62f0342dd6820a830dcbd7d31f7dd75bb7b0f92a00:28
bdmurrayMaybe just change the first sentence to "...due to your last comment."00:29
wolfger_so what status? Is it "invalid"?00:30
=== wolfger_ is now known as wolfger
bdmurraywolfger: Yes, invalid.00:31
bdmurray"This status should be used when the bug report does not contain adequate information to determine whether or not it is a bug even if it is resolved for the reporter"00:32
persiaI often look through the changelogs (Ubuntu and upstream) to see if I can find a report of the version that fixes something, and mark it Fix Released with an indication of the version (although that isn't helpful in this case).00:32
wolfgerok, cool00:32
bdmurrayI try to teach people how to use launchpad when closing bug reports.00:35
bdmurraySo they can do it on their own.00:35
desertcIs this the right place to go to help with the feature freeze testing?05:50
Gnineapport is not generating crash reports and/or will not connect to lauchpad on "send report"05:53
Gnine8.04 2.6.24-8-generic x86_64 amd6405:54
Gnineemerald continues to crash randomly (circa alpha 3)05:56
Gnineon update to firefox 3 flash media content does not play. plugin install is suggested even though plugin was already installed05:59
Gnineplugin: mplayer06:00
DarkMageZGnine, goto about:plugins and see if flash is listed06:02
Gnineshockwave flash 9.0 r11506:04
Gninewrong version. issue is on 8.04 x86 , not 64bit version. shockwave flash 9.0 r4806:10
DarkMageZhmm. should be working. not sure06:17
Gninefirefox is trying to use mplayer for divx then "package 'mozilla-mplayer' is already installed". no playback.06:24
Gnineflash is not the issue06:25
Gninebad call on that one06:28
DarkMageZi don't think the mozilla-mplayer package has been updated to use firefox 3 in hardy.06:30
Gninethat makes sense then06:30
Gnineflash is woking fine though.06:32
ubotuAn open source flash replacement.  It is still beta software. For current status or for more info http://www.gnu.org/software/gnash/06:32
Gninelast time i tried gnash is was a no-go06:34
DarkMageZGnine, gnash is still a no-go.07:38
DarkMageZit's not worth using as the only thing it plays correctly are the advertisements...07:39
IulianGood morning.08:18
cojones_hey guys, can i do bug testing for ubuntu if I use a ubuntu-based distro?09:32
persiacojones_: Best to double check to make sure it also affects Ubuntu before filing, but maybe.09:32
cojones_where would I check? I'm running Linux Mint 4.009:33
persiacojones_: Once you find a few bugs, try to replicate them in an Ubuntu environment (maybe a chroot or a minimal installation)09:37
cojones_actually, i was thinking more of confirming new bugs. I'm basing this totally off of the new 5-A-Day initiative09:42
cojones_i could always run a Ubuntu Distro through VirtualBox or sth09:42
persiacojones_: The problem being that there may be differences between how a package behaves in mint or ubuntu.  If you could replicate in VirtualBox, that would also do.09:42
cojones_Alright, thanks for the help!09:43
persiacojones_: Thanks for helping track the bugs :)09:43
Gninecojones is a derogatory term09:48
affluxmorning secretlondon10:39
IulianHello secretlondon10:41
mawxhi. I decided to go for 1 bug a day - cause i won't have time for 5. Now i am trying on adding debugging hints to https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/192755 .11:47
ubotuLaunchpad bug 192755 in linux-source-2.6.22 "Fan does not work on ubuntu 7.10" [Undecided,New]11:47
mawxLooks like a acpi problem to me like https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/18065811:47
ubotuLaunchpad bug 180658 in linux-source-2.6.22 "acpi does not report correct temperature on Intel Pentium 4 CPU" [Undecided,New]11:47
mawxhttps://wiki.ubuntu.com/DebuggingACPI says tarballs of /proc/acpi might be helpful.11:48
mawxBut how do i create them? If i "tar -cf test.tar /proc/acpi" most files don't contain anything.11:48
secretlondonI think it may be connected to which files exist, even if they don't have any content11:52
mawxsecretlondon: right, maybe it helps to ask for the content of specific files later if you know the path structure.11:55
secretlondoni've looked at my own acpi files and they are mostly empty - but maybe they show 'devices' or something? I've no idea how acpi works..11:57
secretlondonbut if the bug has been allocated to linux-source then someone thinks it's a kernel bug11:57
mawxhmm, just ran into a bugreport with complete /proc/acpi tarball including file content. Wonder how to create that one.12:00
secretlondonwell I'm guessing that machine had content in /proc/acpi12:02
mawxmine has content too. the problem is it only gets created the moment you cat the file.12:04
mawxlike cat /proc/acpi.../temperature will print the current temperature of the cpu.12:04
mawxbut the tarball won't contain it.12:04
mawxthat's the way proc works - it's like a direct interface to kernel information.12:05
secretlondonIf we are asking for a tarball of /proc/acpi then we must know that the files will be empty12:05
* secretlondon scratches her head12:06
mawxthere seems to be a way to use tar so that it fetches the data just like cat.12:06
mawxthen they would not be empty.12:06
rohanpersia: hi ;)12:11
rohanpersia: well, i can't see the file list here - http://packages.ubuntu.com/hardy/linux-ubuntu-modules-2.6.24-8-generic12:12
persiarohan: No problem.  There's lots of channels, and it's easy to be confused at first.12:12
rohanso how do i make sure that acer-acpi is included in the latest package or not?12:12
persiapackages.ubuntu.com isn't always up-to-date.  Try downloading it from hardy and inspecting the package.12:12
rohanok, persia , thanks, i'll try that12:16
rohanbut even otherwise, i'm not able to view the file list on that page12:16
rohanisn't that strange?12:16
=== secretlondo is now known as secretlondon
cojones_Hey, does anyone know what's up with the Ubuntu Hardy Heron Alpha 4 download page?12:39
cojones_(It's down.)12:39
cojones_I want to start helping with bug tracking but I run Linux Mint so I'm trying to get Hardy Heron Alpha 4 and run it as a vm12:40
secretlondonwe are on alpha 5 now12:42
Nafalloare we?12:42
secretlondonreleased yesterday12:42
cojones_i'll look into that12:43
cojones_could be why the server is down? traffic?12:43
Nafallothen I'm still on development rather then ;-)12:43
secretlondonemail sent out by steve langasek 1am utc today12:43
secretlondonto devel-announce12:44
NafalloI'm probably still on a5 plus a few12:45
cojones_I'm guessing you can load that website?12:47
cojones_hmmm... could be a China thing12:48
secretlondonalthough i've not tried downloading an iso from it12:48
secretlondonif that helps12:49
Nafallotw.releases.ubuntu.com maybe?12:49
Nafalloch.releases.ubuntu.com should be around as well12:49
Nafalloah. they are not on releases.12:50
cojones_if I used either of those, my fear is that the distribution would be Chinese-based12:51
cojones_haha my Chinese level isn't quite there yet12:51
secretlondonno - you can run in english or chinese from any iso afaik12:52
afflux_why does bug 193533 happen, though policykit's debian/policykit.dirs contains a "var/run/PolicyKit" ?12:52
ubotuLaunchpad bug 193533 in policykit "mkdir /var/run/PolicyKit" [Low,Confirmed] https://launchpad.net/bugs/19353312:53
=== afflux_ is now known as afflux
cojones_the page finally loaded12:53
cojones_Annnnd downloading the torrent. Thanks, secretlondon13:01
cojones_I've never done anything with bugtracking, any tips on getting started?13:01
cojones_(The 5-A-Day initiative got me inspired. I've always wanted to contribute but didn't know where to start)13:01
IulianWell, that's not so hard. First of all please read https://wiki.ubuntu.com/HelpingWithBugs13:02
james_wafflux: /var/run/ is a tmpfs, so the init script or similar needs to create it, but it is odd.13:02
cojones_Iulian: Thanks, checking it out now.13:06
affluxjames_w: so am I right when saying that the postinstall script shouldn't handle anything on /var/run/PolicyKit?13:08
=== secretlondo is now known as secretlondon
james_wafflux: no, that doesn't sound right.14:25
james_wafflux: sorry for the delay, I'll grab the package now and see if I can see what is wrong.14:25
KirrusIs it just me, or is ubotu being very quiet?14:27
persiakirrus: you can always ask about something, like bug #181494 to see.  Maybe people aren't finding bugs just now.14:28
ubotuLaunchpad bug 181494 in xnetcardconfig "Depends on obsolete xsu package" [Undecided,In progress] https://launchpad.net/bugs/18149414:28
Kirrusnice... I like it when people aren't finding bugs :)14:28
pochuI'd say ubotu isn't sending announcements, as I've got a few new bug reports on my bugmail14:30
pochuperhaps announcements have been moved to #ubuntu-bugs-announcements (or something similar) as it was proposed14:30
secretlondonI suspect it's broken14:31
persiaThere ought to have been some announcement that the announcements were moving, if that was the case (although it does make it easier to follow a thread)14:33
Kirrusthere doesn't appear to be an announcements channel, looking through the list14:33
=== asac_ is now known as asac
james_wafflux: it all looks like it should be fine to me. Would you like to ask for a terminal log of a failing install, or would you like me to?14:42
ja_Hi folks, I'm currently experiencing problems with Alpha 5 screen resolution in X. I'd like to report a bug but I'm a bit stuck for details other than I'm on 800x600 when it should be 1400x1050.14:42
james_wafflux: sudo rm -rf /var/run/PolicyKit and install works as well, so I'm not sure what the problem could be.14:43
james_wja_: does the screen resolution tool list the larger resolutions?14:43
slicerHi, could I get a volunteer to confirm bug 194756 ?14:44
ubotuLaunchpad bug 194756 in pulseaudio "Moving source-outputs causes protocol errors" [Undecided,New] https://launchpad.net/bugs/19475614:44
james_wja_: /var/log/Xorg.0.log is important to include as well, and reading might give you some clue as to what is going on.14:44
ja_james_w , no only an even smaller 600x480. And theres some kind of 3 tier video effect so I don't even have a proper display at those resolutions.14:44
ja_Thanks james_w, I'll include it.14:44
james_wja_: if you pastebin it first I can try and give you a clue as to which package it should be.14:45
ja_thanks james_w, I'll do that.14:46
james_wslicer: sorry, I'm not sure why you need confirmation, it seems you are well on top of it.14:46
=== vorian_ is now known as vorian
slicerjames_w: I was told it's best practice to get someone else to confirm bugs before marking them as such.14:47
slicerjames_w: Then again, the bug is a logical one, so I think I'll just leave it to the package maintainers.14:47
james_wslicer: yeah, a confirmation should be got before marking it as such, but as you have already provided a patch upstream it seems a little superfluous. I can run the commands you provided if you would like.14:50
persiajames_w: confirmation helps attract developers, even when there is a patch.  (although the pulse developers tend to be very reactive)14:50
james_wpersia: true.14:51
slicerjames_w: I just want the patch to be included ASAP. Preferably before the feature freeze, though that might need divine intervention.14:51
james_wslicer: Connection failure: Protocol error14:52
james_wStream error: Protocol error14:52
james_wthat was move-source-output 0 114:53
slicer*nod* It will do that for any move-source-output (unless you move it to where it's already at).14:53
slicerBasically, they updated the protocol for moving streams, but only remembered to update it for playback streams.14:54
slicerWhat's the process now; you'll mark it as confirmed with a small comment?14:55
james_wslicer: yeah, I'll do that.14:55
ja_james_w , I;ve pasted the log here http://pastebin.com/d7c99933b15:11
james_wja_: r128 seems to be the driver, but I'm not sure.15:13
james_wbad mode clock/interlace/doublescan looks suspicious.15:14
ja_rage128 is the card in my laptop so that sounds right.15:14
ja_As for the bad mode.. I saw a bug here that might be relatedhttps://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/14664315:15
ubotuLaunchpad bug 146643 in xorg-server "[Gutsy backport] Resolution detection fails because of bad video BIOS usage" [High,In progress]15:15
james_wja_: do you have any /etc/x11/xorg.conf?15:15
james_w/etc/X11/xorg.conf sorry.15:16
ja_It'll take me a few minutes to get it. Can't see very much on that machine :)15:16
ja_I'll be back in a few minutes with it..15:16
ja_james_w , can you look at this? http://pastebin.com/d5e0ce14915:26
ja_I'm pretty convinced its a V & Hsync issue. But I don't know how to modify xorg.conf to correct it.15:27
ja_I used to do this by hacking existing values but the new xorg.conf is pretty sparse :)15:27
secretlondonja_ I've had the same issue here and asked a question about it. you can add figures in from old xorg.conf as it will use those first15:28
secretlondonautoconf stuff fails on my laptop and left me with 800x60015:28
ja_secretlondon , thanks. I'll try that right now and see what happens.15:29
secretlondonI found the stuff to add via google15:29
james_wja_: ok, so you should file a bug on the driver anyway, as it is failing to detect the sync correctly, or some other problem, then you can try and override it in xorg.conf to get it working for you now.15:29
secretlondonbut yes you should file a bug15:30
ja_Thanks guys. Really appreciate it.15:30
james_wja_: obviously it may be easier to fix it and then file the bug, when you have a decent resolution.15:30
ja_good idea :)15:30
ja_Luckily I have 2 computers, but I'd like to fix it first so I can include that info in the report.15:30
james_wja_: a google search for "bad mode clock/interlace/doublescan" gets loads of hits.15:32
james_wja_: also https://bugs.launchpad.net/xorg-server/+bug/180960 looks possibly related.15:35
ubotuLaunchpad bug 180960 in xorg-server "X aborts w/ backtrace: 'Mode pool is empty' and 'No valid modes found'" [Unknown,Confirmed]15:35
ja_Thanks james_w , if fixing the v/h sync doesn't work, I'll check those out too.15:36
ja_Yes, I'll link to that report from my own to save triaging time for the bug-squad.15:37
=== secretlondo is now known as secretlondon
affluxjames_w: sourcercito supplied a patch for bug 193533, since I don't have that much idea about this kind of packaging, I'd appreciate if you'd take over16:19
ubotuLaunchpad bug 193533 in policykit "mkdir /var/run/PolicyKit" [Low,Triaged] https://launchpad.net/bugs/19353316:19
james_wafflux: yeah, that may fix it, but I don't understand why that should be needed.16:21
InsClusoeHi everyone... I am running hardy alpha 4 on a toshiba portege tablet pc. Does ubuntu have support for stylus? I would like to stylus to draw in GIMP. Any ideas?16:27
InsClusoeAnd the best thing about hardy alpha is that the wi-fi card works out of the box whereas in XP tablet edition it didn't...16:29
InsClusoeI borrowed the tablet from a friend to prove that ubuntu just works and I am more than happy...16:29
InsClusoeShould I ask in the support forum? I don't think they support hardy alpha.16:30
InsClusoeok.. I better move this to the support forum.16:33
czambranI want to help triaging bugs, and have read the documentation about it but was wondering if there was somebody available who could help answer questions16:38
james_wczambran: there are people in this channel that can help.16:39
czambranI would like to triage bug 5413516:39
ubotuLaunchpad bug 54135 in libapache2-mod-python "when php5 is enabled mod_python cacls md5 wrong" [Undecided,New] https://launchpad.net/bugs/5413516:39
czambranI tried to reproduce it but I can't16:40
czambranand the last person who seemed to have been able to reproduce it16:41
czambranwas using an older version of Ubuntu(ubuntu6.06)16:41
james_wczambran: that useful information that you should add to the bug report.16:41
czambranshould I change the status of the bug at all?16:42
james_wczambran: and you could set it to invalid and ask anyone that can reproduce to reopen with more info.16:43
james_wczambran: and then add it to your 5-a-day :)16:43
czambranthanks james16:43
* secretlondon wishes she ate as many portiins of fruit and veg as bugs ;)16:45
InsClusoeno luck on hardy support forum...16:46
* InsClusoe sulks16:46
pochuInsClusoe: did you try #ubuntu+1 ?16:48
InsClusoepochu: yeah.. nobody responded. Guess they are busy..16:49
pochuOr rather that they don't know16:49
secretlondonwell its a sunday afternoon in europe16:50
secretlondonyou can't expect instant answers anyway16:50
InsClusoepochu: Not sure. Am sure people are using ubuntu on tablet pc's.16:50
pochusecretlondon: saturday... AFAIK :P16:50
* secretlondon needs to spend more time off irc ;)16:50
InsClusoeyeah.. I think so.16:51
secretlondonor get a job so I know the difference between week and weekend16:52
bdmurraysecretlondon: I have a job and have a hard time telling. ;)17:06
InsClusoeone guy from #ubuntu+1 gave me a great pointer. google.com17:07
* InsClusoe is disappointed and has handed the tablet over to its owner.17:08
=== secretlondo is now known as secretlondon
=== afflux_ is now known as afflux
UnksiWhat should be the status for this bug: https://bugs.launchpad.net/ubuntu/+source/wget/+bug/194075 ? I can confirm it, but the bug poster states, that it has been fixed in upstream.. so, should it be confirmed, or what?19:30
ubotuLaunchpad bug 194075 in wget "wget -S error where HTTP response not code 200" [Undecided,New]19:30
secretlondonits not fixed here until we get upstream's version19:36
Unksithank you19:38
secretlondonbut link the bug to a bug upstream if there is one19:39
Unksiwill check that out19:40
InsClusoe 21:44
jpatrickInsClusoe: I completely agree21:50
InsClusoe:-D That was sent by accident.21:59
secretlondonhmm my load average has halved my disabling tracker..22:04
Unksihmm, which tracker? :P22:08
Unksimy averages are at 1.5-1.7, though firefox seems to have its fine share in that..22:09
secretlondonmine went from 1.5 to about 0.7522:09
secretlondonthe tracker that indexes file in /home22:10
secretlondonit was doing stuff every couple of seconds - with convert or identify22:11
dsassecretlondon: there is/was a bug where upon encountering an image it asked convert to make a thumbnail, then indexed the thumbnail and asked convert to make a thumbnail of the thumbnail.....22:16
pochusecretlondon: bug 19422122:27
ubotuLaunchpad bug 194221 in tracker "Tracker crawls when encountering gif and tif" [High,Fix committed] https://launchpad.net/bugs/19422122:27
mguneshi all22:41
mguneswhich package is the pop-up volume indicator that appears when adjusting volume with keyboard belong to? gnome-media, gnome-settings-daemon, or.. ?22:42
mgunesI'm not sure23:01
nixternalbdmurray: I know I have been afk in here a bit, but what happened with the live bug feeds?23:18
RainCTWhat should I do with a trivial bug report that's unlikely to be solved in Ubuntu, after forwarding it upstream, just leave it open or set to "won't fix" and leave a comment saying that it should be fixed upstream?23:35
jeromegRainCT: you can live it open, add a bug watch to the upstream bug23:36
jeromegwhen it's fixed, you can close it23:36
RainCTjeromeg: ok, thanks23:37
mattlfor this 5 a day thing, do you have to use launchpad, or is it possible to do things via an email interface?23:38
RainCTHi mattl. Launchpad has a e-mail interface.23:39
mattlokay. i'll look into that.23:40
RainCTmattl: just send an empty email to help@bugs.launchpad.net and you'll receive information about how to use it23:41
mattlawesome. thanks.23:41
RainCTgood night23:46

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!