qense | hello | 09:48 |
---|---|---|
=== RAOF_ is now known as RAOF | ||
mr-russ | #123305 has been closed in compiz and hardy, but it's "New" in Linux, I can't see a reason why. | 10:17 |
mr-russ | bug #123305 | 10:18 |
ubottu | Launchpad bug 123305 in gambas "Please sync gambas (1.0.18-1) from debian unstable" [Wishlist,Fix released] https://launchpad.net/bugs/123305 | 10:18 |
mr-russ | bug #123205 even | 10:18 |
ubottu | Launchpad bug 123205 in compiz "Wrongly placed maximized window with cloned display" [Medium,Fix released] https://launchpad.net/bugs/123205 | 10:18 |
thekorn | good morning! | 10:21 |
mr-russ | morning. | 10:21 |
thekorn | mr-russ: the question is: why does this bug have an 'linux' task at all? | 10:21 |
mr-russ | that does surprise me. | 10:22 |
thekorn | it was added without a comment | 10:22 |
mr-russ | I don't know who/how it got put there. I'm not an lp expert yet. | 10:22 |
thekorn | and from a user without any further work | 10:22 |
mr-russ | how do you know this stuff? | 10:22 |
thekorn | so my personal guess: it's spam | 10:22 |
* mr-russ is jealous of the lp wizzardry | 10:23 | |
thekorn | you can click on the very left arrow in the linux task row, | 10:23 |
thekorn | then the task expands | 10:23 |
thekorn | and you get a box saying who and when this task was created | 10:24 |
mr-russ | how do you know which comments relate to it? | 10:24 |
mr-russ | ah, filed by jerik | 10:24 |
mr-russ | jurik even. | 10:24 |
thekorn | it was created an 2008-04-15 | 10:24 |
thekorn | and the last comment was on 04-11 | 10:25 |
thekorn | which actually closed this bug | 10:25 |
mr-russ | I think it should be closed as well. Not 100% how to do it except change the status to invalid for Linux. | 10:26 |
thekorn | so I suggest "Incomplete" and ask jurik for more details, | 10:26 |
thekorn | why did he choose to open a new task, etc. | 10:27 |
mr-russ | it's not listed on the his bugs page either. | 10:28 |
qense | thekorn: is there somewhere a list which explains the functions of python-launchpad-integration? | 10:29 |
thekorn | mr-russ: because he is not subscribed, assigned; he just created a new task | 10:29 |
thekorn | qense: I dont't know python-lp-integration is not related to python-launchpad-bugs | 10:30 |
qense | oh | 10:31 |
qense | I meant the bug thing :P | 10:31 |
qense | my bad | 10:31 |
mr-russ | I must say Linux is a BAD package name for the linux Kernel. | 10:31 |
qense | why? | 10:31 |
mr-russ | What's wrong with Linux Kernel? | 10:31 |
mr-russ | whenever I think linux, I think OS. Maybe others don't. | 10:32 |
qense | but linux is not an OS | 10:32 |
qense | it's the kernel | 10:32 |
mr-russ | I'd add any but to the Linux package as my system isn't doing what I expect. | 10:32 |
qense | Ubuntu is an OS using Linux/GNU | 10:32 |
thekorn | qense: the bug part is here: https://wiki.ubuntu.com/BugHelper/Dev/python-launchpad-bugs/Bug | 10:32 |
qense | thnx | 10:32 |
qense | you're the one who wrote all this? | 10:32 |
mr-russ | Unfortunately that is technically correct. But users don't always see it that way. I'll adjust my thinking accordingly though. | 10:32 |
qense | well, I think we shouldn't teach users to keep thinking in a wrong way | 10:33 |
qense | we should learn them to think right :) | 10:33 |
thekorn | qense: https://wiki.ubuntu.com/BugHelper/Dev has an ovverview of all docs | 10:34 |
qense | thanks | 10:34 |
qense | I'm going to rejoin this channel, I accidentatly detached it from the tablist :P | 10:34 |
qense | back | 10:34 |
thekorn | hmm, reading the bugsquad ML; I really do not like this 'DON'T touch my/our bugs' discussion... | 10:37 |
mr-russ | I'm also trying to work out how to set importances for bugs, I've read the Importance wiki page. I assume it's a little bit of "just knowing". | 10:38 |
qense | nah, I think they should use other statusses | 10:39 |
qense | but I've made myself clear in my mails :) | 10:39 |
qense | we can't smell if the bug is theirs | 10:39 |
thekorn | right, good point, I think I will reply to this thread too | 10:41 |
qense | thekorn: where are the bitesize bugs of bughelper gone! | 10:41 |
qense | it's bugless! | 10:41 |
thekorn | ;) | 10:44 |
thekorn | bugless is not true, but maybe no easy one to fix | 10:44 |
thekorn | but if you have any questions, feel free to ask me | 10:45 |
qense | ok | 10:45 |
=== qense is now known as qense|lunch | ||
afflux | morning | 12:11 |
=== qense|lunch is now known as qense | ||
qense | hell afflux | 12:15 |
afflux | hi qense | 12:15 |
qense | hell :P | 12:15 |
afflux | waaaah :) | 12:15 |
qense | hello* | 12:15 |
narcan | hi | 13:12 |
narcan | who use kazehakaze web browser ? have you got a crash with GTK error when you want to enter in setting menu? | 13:12 |
narcan | s/kazehakaze/kazehakase | 13:17 |
=== gnomefre1k is now known as gnomefreak | ||
gnomefreak | narcan: is ther a bug on it? | 13:25 |
gnomefreak | s/ther/there | 13:25 |
narcan | i just find it | 13:25 |
narcan | but its not really the same | 13:25 |
narcan | https://bugs.launchpad.net/ubuntu/+source/kazehakase/+bug/173375 | 13:25 |
ubottu | Launchpad bug 173375 in kazehakase "kazehakase crashed with SIGSEGV in gtk_tree_model_get_valist()" [Medium,Confirmed] | 13:25 |
gnomefreak | narcan: i will be back in a minute or 2 i just need steps to reproduce it | 13:25 |
narcan | thanks | 13:26 |
narcan | the bug seem to be fixed in the futur version | 13:34 |
gnomefreak | ok narcan what version of kaz are you running? | 13:39 |
narcan | gnomefreak: 0.5.2 | 13:41 |
gnomefreak | narcan: how do you get it to crash | 13:41 |
narcan | when i open setting menu | 13:42 |
narcan | i have a GTK error | 13:42 |
narcan | and kaz crash | 13:42 |
gnomefreak | ok let me see if i can reproduce this | 13:43 |
gnomefreak | oh yeah if you mena preferences | 13:43 |
narcan | :) | 13:44 |
narcan | it's good bug ^^ | 13:44 |
gnomefreak | latest release is 5.4 so we will have this in intrepid i will talk to the maintainer ans see what he thinks we should do maybe backport a working copy im not sure if this meets SRU | 13:46 |
narcan | yes, i have also intrepid, i will test this bug on it, I come back i few minutes | 13:47 |
gnomefreak | the latest we have in any of our PPA's is 5.0 but i will ask him if he plans oon updating kaz | 13:49 |
gnomefreak | narcan: i am using intrrepid | 13:49 |
gnomefreak | -r | 13:49 |
narcan | ok :) | 13:49 |
gnomefreak | it seems its imported from debian so onceits imported i will build it for hardy and see if it builds and either post it on PPA or get it backported | 13:51 |
narcan | i am upgrading now to see that | 13:52 |
gnomefreak | ok maybe it will be a while. its the last of the packages we have that dependon xul 1.8 and i was hoping to drop xul 1.8 soonish as im sure he was aswell | 13:53 |
narcan | :/ gdm don't want to start ^^ | 13:53 |
gnomefreak | i havent done any updates today but my upgrade went flawlessly (its not exactly ready to use you know :) | 13:56 |
narcan | yes ^^ the sid import have just beginning | 13:58 |
gnomefreak | ok maybe xul support might be fixed, either we import from debian or i will build it with xul support and see how it goes but today is not a good day for working on xul | 14:00 |
narcan | gnomefreak: ok thanks | 14:02 |
narcan | :) | 14:02 |
narcan | gnomefreak: you know new xorg? | 14:03 |
gnomefreak | what about it? | 14:03 |
gnomefreak | define new | 14:04 |
gnomefreak | 7.3 not really all that new | 14:04 |
narcan | about configured device | 14:04 |
narcan | where can i find the "configured" device conf file? | 14:04 |
narcan | i hate this new xorg.conf... | 14:04 |
gnomefreak | you dont mean /etc/X11/xorg.conf do you? | 14:05 |
narcan | in the xorg.conf you avec some section with "configured device..." | 14:05 |
narcan | i think we can find it on other conf file? | 14:06 |
gnomefreak | not sure i havent played with xorg 7.3 kmuch i was away for > 3months | 14:06 |
gnomefreak | got back 1-2 days before hardy release | 14:07 |
narcan | k | 14:07 |
gnomefreak | seeing as there havent been any x updates in intrepid your X should work as it did before upgrade | 14:07 |
gnomefreak | i think we got 2 driver updates but they were put into hardy as i recall | 14:08 |
narcan | i made an upgrade with hardy CD | 14:08 |
gnomefreak | now finish it by doing net upgrade to grab packages you missed | 14:08 |
gnomefreak | having a mixed system is a good way to not be using it for a long time | 14:08 |
narcan | ^^ | 14:09 |
=== qense is now known as qense|backup | ||
=== qense|backup is now known as qense|away | ||
=== gnomefre1k is now known as gnomefreak | ||
seaq | hey yo! | 16:05 |
seaq | I'm trying to install 5-day-applet but | 16:05 |
seaq | its showing some python-central dependency error | 16:06 |
seaq | I'm on gutsy at this point... | 16:06 |
qense | ah | 16:07 |
qense | ahve you followed the instructions here: https://wiki.ubuntu.com/5-A-Day ? | 16:08 |
qense | and added all the repos needed? | 16:08 |
seaq | yeap... | 16:15 |
seaq | 3 repos for gutsy... | 16:15 |
qense | ok | 16:15 |
qense | what's the exact error message you get? | 16:15 |
seaq | it's asking me for | 16:16 |
seaq | Los siguientes paquetes tienen dependencias incumplidas: | 16:16 |
seaq | five-a-day: Depende: python-launchpad-bugs (>= 0.2.27) pero 0.2.21 va a ser instalado | 16:16 |
seaq | and if I try to install python-launchpad-bugs alone | 16:16 |
seaq | python-central (>= 0.6.5) pero 0.5.15ubuntu2 va a ser instalado | 16:16 |
qense | I think this is a dependency bug | 16:17 |
qense | I'd report it at LP against python-launchpad-bugs and see what happens | 16:17 |
seaq | ok that's what I've thought | 16:19 |
bdmurray | I might have an answer | 16:19 |
bdmurray | Just give me a minute | 16:19 |
seaq | ok | 16:19 |
seaq | anything for a bug less at LP | 16:20 |
bdmurray | five-a-day will only work on Hardy+ | 16:21 |
seaq | yeap.. I've just found that python-centrl is at hardy only. | 16:21 |
seaq | ok | 16:21 |
seaq | I've got to upgrade anyway. no prob | 16:21 |
mohbana | hi | 16:23 |
qense | hello | 16:23 |
=== LucidFox_ is now known as LucidFox | ||
mohbana | hi | 16:26 |
mohbana | i get random freezes sometimes, no idea why please help | 16:26 |
qense | :( | 16:28 |
qense | you're using a laptop or computer? | 16:28 |
qense | what's the type of laptop, if you're using one | 16:28 |
mohbana | it's a pc | 16:29 |
qense | ok | 16:29 |
qense | what are the specs? | 16:29 |
mohbana | it's quiet new, quad core, 512mb 8800 gts gfx card, 4gb ram | 16:30 |
seaq | bdmurray can I add the hardy requirement to the wiki page?? | 16:30 |
bdmurray | seaq: I'm not the lead on five-a-day but that seems reasonable to me | 16:30 |
seaq | ok.. I'll put it on there. | 16:31 |
seaq | mohbana probably you can find some help at #ubuntu | 16:41 |
mohbana | the thing is, i don't have a clue why it's crashing, it's very _random_ | 16:41 |
bdmurray | I'm guessing you have an Nvidia graphics card, if you are using the Nvidia proprietary driver it would be good to test w/o it. | 16:42 |
seaq | if it gets freezed usually that's RAM problems, VIDEO problems, or CPU problems... overheating, unmatched bus speeds... Have you tested windows to check if it's a HW problem? | 16:49 |
mohbana | i never get a crash on windows vista 64bit (as in total system freeze) | 16:50 |
sectech | Hmm.... I joined the group BugSquad but I still don't have the option of marking bugs as triaged... | 16:52 |
seaq | hmm hard to tell but you could follow bdmurray suggestions ... | 16:52 |
seaq | I believe that's up to bug-control group... | 16:52 |
sectech | hrmm... That would be the group that I wanted to join then.... | 16:53 |
seaq | first you must be bugsquad member and show your commitment and dedication in order to apply to bugcontrol | 16:58 |
qense | yes | 17:06 |
qense | there is an overview at the wiki page of ubuntu bugcontrol that shows you what the requirements are | 17:07 |
=== pochu_ is now known as pochu | ||
sectech | okay so I am on the right track then.... | 17:14 |
sectech | I noticed in some bug reports there seems to be a template used (thanking the reporter for reporting the bug) and such... Is there a link to these templates? | 17:22 |
sectech | something that I can go by then I reply to bug reports.... | 17:22 |
sectech | err when | 17:22 |
pedro_ | sectech: yes -> http://wiki.ubuntu.com/Bugs/Responses | 17:23 |
sectech | great :) Thanks! | 17:23 |
pedro_ | you're welcome | 17:23 |
bddebian | Boo | 17:38 |
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qense | hello | 17:40 |
bddebian | Hello qense | 17:40 |
qense | does anyone know if ati catalyst 8.4 will be included in ubuntu in the near future | 17:45 |
qense | ? | 17:45 |
=== qense is now known as qense|dinner | ||
sectech | wow a lot of new bugs are actually support issues | 17:56 |
sectech | I never noticed that until now | 17:56 |
graphx_ | Can anyone help me with Bug #195308 | 18:11 |
ubottu | Launchpad bug 195308 in linux-meta "unable to resolve host (dup-of: 32906)" [Undecided,Confirmed] https://launchpad.net/bugs/195308 | 18:11 |
ubottu | Launchpad bug 32906 in sudo "sudo fails if it cannot resolve the local hostname and no MTA is installed" [High,Fix committed] https://launchpad.net/bugs/32906 | 18:11 |
graphx_ | I am recieving - sudo: unable to resolve host | 18:12 |
graphx_ | I have gone through a number of setting changes... from hosts to resovl.conf, to so on and so forth... no dice | 18:13 |
graphx_ | is there a true fix for this? | 18:13 |
bdmurray | There is a package in the -proposed repository that will resolve that bug. | 18:14 |
bdmurray | It is currently going through the SRU verification process. | 18:14 |
graphx_ | yeah... well... that is great... | 18:14 |
graphx_ | I can't get it though... hints I can't update | 18:14 |
graphx_ | or resolve my host | 18:15 |
graphx_ | even after changing my localhost line and so on ... | 18:15 |
bdmurray | does your hostname match what is in /etc/hosts? | 18:15 |
graphx_ | yup | 18:16 |
bdmurray | could you pastebin the results of 'hostname' and your '/etc/hosts' file somewhere? | 18:16 |
graphx_ | I can type hostname and it tells me the correct host name too! | 18:16 |
graphx_ | I have been messing with the hosts file... | 18:17 |
graphx_ | I have gone from | 18:17 |
graphx_ | 127.0.0.1 localhost ... to 127.0.0.1 azuregate.mycomputervisions.local | 18:18 |
graphx_ | hold on and I will paste it | 18:18 |
=== qense|dinner is now known as qense | ||
graphx_ | oh... my cheese whiz!!!!.... grrr... never mind... I found it.. | 18:23 |
Iulian | What was the problem? | 18:24 |
graphx_ | bdmurray: Thanks for your advisement. It was a gathering of lost sleep and missing a simple period being in the way... grr... sorry... my fault | 18:25 |
bdmurray | graphx_: no problem, I'm glad it is resolved | 18:26 |
graphx_ | Iulian: I got impatient with the network gui.. so I was adjusting things myself... and in the advent of working with some of my settings in nano... I added more then what was needed... | 18:27 |
=== sectech_ is now known as sectech | ||
graphx_ | bdmurray: I have to learn to get more sleep... I actually feel like a grouch!!! lol sorry | 18:27 |
Iulian | graphx_: You should know what you're doing when editing such files. | 18:29 |
Iulian | graphx_: And yes, you should get more sleep. | 18:29 |
graphx_ | bdmurray: anyone here have an idea if Ubuntu is working to bring together a SMB solution in the near future, besides the ones in thought on the sites community information. | 18:30 |
graphx_ | Iulian: Well, I agree.. but this isn't the first time I have worked with the /etc files.. | 18:31 |
sectech | If you know for sure that a bug is specific to the user and that it really doesn't reflect something that is broken, it should be converted to a question right? | 18:31 |
sectech | Just confirming.... | 18:32 |
bdmurray | probably what bug are you looking at? | 18:32 |
sectech | 226561 | 18:32 |
sectech | I converted it to a question... | 18:32 |
bdmurray | bug 226561 | 18:32 |
ubottu | Launchpad bug 226561 in firefox-3.0 "Can't escape full screen mode" [Undecided,Invalid] https://launchpad.net/bugs/226561 | 18:32 |
sectech | Pressing F11 does indeed bring you out of full screen | 18:33 |
graphx_ | oh.. which reminds me... Is there an existing bug for firefox and logmein.. (refreshes when clicking on items on screen) | 18:35 |
sectech | I am going by the guidelines for marking triaging bugs... and I also take into consideration if the problem could be handled faster by the support group... | 18:35 |
sectech | I just need a bit more confidence when redirecting lol... | 18:35 |
bdmurray | Whether that one is a bug might be debatable but converting it to a question seems fine | 18:38 |
sectech | Okay.... | 18:38 |
sectech | It just appeared as more of a question, just not worded as such... Figured it would get looked at faster as a question | 18:39 |
bdmurray | I think you gave them enough info that converting it to a question was almost unnecessary | 18:40 |
bdmurray | It doesn't look like they knew that F11 would take you back | 18:41 |
sectech | bdmurray, I'm limited in what I can do with it though... short of marking it as invalid. | 18:41 |
rbrunhuber | I need assistance in writing bug-reports regarding the kubuntu 8.04 installation. | 18:42 |
pjoul | rbrunhuber: what kind of? | 18:43 |
rbrunhuber | pjoul, maybe you could just listen to my installation problems and then help me to create bug reports out of it. | 18:45 |
pjoul | rbrunhuber: have you gone through existing reports? | 18:46 |
rbrunhuber | pjoul: yes | 18:46 |
pjoul | nothing similar? | 18:46 |
rbrunhuber | pjoul: nothing really similar. | 18:49 |
pjoul | you can start then :) | 18:49 |
bdmurray | rbrunhuber: where are you experiencing an issue? | 18:49 |
rbrunhuber | the partitioner and grub do not give the same names to the hdds | 18:51 |
rbrunhuber | pjoul, bdmurray i installed kubuntu with alternate cd to encrypted lvm on second hdd on a asus p5w dh deluxe mobo. | 18:53 |
bdmurray | rbrunhuber: does it not boot now? | 18:54 |
rbrunhuber | pjoul, bdmurray: yes I'm writing from this machine! | 18:54 |
pochu_ | jwendell: hi, I'm updating vinagre to 2.23.1 and I've noticed that src/vinagre-enum.[ch] don't have Copyright/License info. Would it be possible to add it for the next release? | 18:54 |
pochu_ | vinagre-enums, that is | 18:54 |
pjoul | rbrunhuber: how did you repair it? | 18:55 |
jwendell | pochu_, these files don't belong to the tarball, they're generated at compile time | 18:55 |
pochu_ | jwendell: really? I haven't built it yet and they are there :) | 18:56 |
jwendell | pochu_, then this is a bug :) | 18:57 |
pochu_ | oh, then the question should be 'could you fix that bug for the next release?' ;-) | 18:57 |
jwendell | pochu_, sure, but, just in case I forget, could you please file a bug in bugzilla then? | 18:58 |
pochu_ | alright, will be there in a minute | 18:58 |
rbrunhuber | pjoul: booted in rescue mode installed (from alternate cd) installed grub and changed the all the groot and root names from (hd1,0) to (hd2,0) | 18:59 |
pjoul | rbrunhuber: and does the partitioner suggest correct name for the volume? | 19:01 |
rbrunhuber | i installed on /dev/sdb and now boot from /dev/sdc | 19:01 |
pochu_ | jwendell: reported, http://bugzilla.gnome.org/show_bug.cgi?id=531593 | 19:02 |
ubottu | Gnome bug 531593 in general "vinagre-enums.[ch] shouldn't be in the tarball" [Minor,Unconfirmed] | 19:02 |
jwendell | pochu_, fast guy :) | 19:02 |
rbrunhuber | pjoul: this means the installer named the volume sdb which would be (hd1,0) | 19:02 |
pochu_ | jwendell: i'll update the manpage to document the new debug option and create a patch in bugzilla too, but that will not be that fast :) | 19:02 |
jwendell | pochu_, ok :) | 19:02 |
pjoul | don't know these crazy names (1,0) (2,0) | 19:02 |
pjoul | what do they mean? | 19:03 |
pochu_ | jwendell: gossip-cell-renderer-expander.[ch], should those be generated at build time too? :) | 19:03 |
jwendell | pochu_, nope, they belong to the tarball | 19:03 |
pochu_ | alright, I think that's all! | 19:04 |
qense | woot! five-a-day-applet is now in Dutch! :P | 19:04 |
rbrunhuber | pjoul: this is grubs way to count volumes. so in linux first scsi/sata partition is /dev/sda and in grub-speak (hd0,0) | 19:07 |
rbrunhuber | pjoul: so /dev/sdb is in grub-speak (hd1,0) and /dev/sdc is (hd2,0) ... | 19:07 |
ogra | qense, damned, wat about all these people not speaking dutch ? | 19:07 |
ogra | ;) | 19:08 |
qense | well, there is a german version too! | 19:08 |
ogra | :) | 19:08 |
pjoul | rbrunhuber: ah, okay - so the partitioner suggests wrong partition names? | 19:08 |
qense | and UK English | 19:08 |
pjoul | and grub installer only follows these | 19:09 |
rbrunhuber | pjoul: I guess so | 19:09 |
pjoul | rbrunhuber: and how did you know that it should be /sdc instead of sdb? | 19:11 |
rbrunhuber | because after i booted in rescue mode fdisk -l says my /boot partition is on /dev/sdc1 | 19:13 |
rbrunhuber | pjoul: see above | 19:13 |
pjoul | rbrunhuber: it seems that autodetection of encrypted lvm partitions does not work perfect | 19:16 |
rbrunhuber | pjoul: but all grub has to care about is /boot which is not encrypted and not on lvm?! | 19:17 |
pjoul | rbrunhuber: but partitioner could write bad fstab entries | 19:18 |
pjoul | and map /boot into incorrect partition | 19:18 |
rbrunhuber | pjoul: http://pastebin.com/d6725c5b6 | 19:24 |
pjoul | hmm, is this original, non-edited? | 19:24 |
rbrunhuber | pjoul: just shortened | 19:25 |
bdmurray | rbrunhuber: and the types / quantities for devices you had did not change at all? | 19:25 |
rbrunhuber | bdmurray: no everything original. | 19:26 |
bdmurray | do you have any log files in /var/log/installer ? | 19:27 |
rbrunhuber | bdmurray: yes for example /var/log/installer/partman | 19:29 |
bdmurray | rbrunhuber: have you altered /boot/grub/device.map at all? | 19:32 |
rbrunhuber | bdmurray: no | 19:32 |
bdmurray | could you pastebin that? | 19:32 |
rbrunhuber | bdmurray: what device.map or partman log? | 19:34 |
bdmurray | device.map for now | 19:34 |
rbrunhuber | bdmurray: just a question does grub touch the device.map if you reinstall it? | 19:36 |
rbrunhuber | bdmurray: device.map: http://pastebin.com/d2b05b8b1 | 19:38 |
rbrunhuber | bdmurray: device.map is much older than all the stage* files so should be the original | 19:40 |
bdmurray | Could you report a bug about debian installer include all of /var/log/installer/ , device.map, /etc/fstab, and what you've told us here? | 19:41 |
bdmurray | that'd be debian-installer | 19:42 |
rbrunhuber | bdmurray: just to confirm this all logfiles in /var/log/installer are from 21:27 and device.map is from 21:26 | 19:42 |
bdmurray | right, device.map was generated during the installation process | 19:42 |
sectech | bug #226992 | 19:47 |
ubottu | Launchpad bug 226992 in ubuntu "gnome-mouse-properties > accessibility is inaccessible" [Undecided,New] https://launchpad.net/bugs/226992 | 19:47 |
sectech | could someone take a look at that and tell tell me what that should be marked as.... a little unsure about that one. | 19:48 |
sectech | I'm not quite sure if that would be considered a bug or not... | 19:48 |
sectech | you have to enable accessibility first, then the reporters issue works. | 19:48 |
pedro_ | sectech: more like a wishlist, the reporter is saying that the checkbox should activate the accessibility too | 19:50 |
pedro_ | sectech: assign it to gnome-control-center, i'll change the importance to wishlist for you | 19:51 |
sectech | pedro_, Okay thanks :) | 19:51 |
pedro_ | sectech: thanks you for helping ;-) | 19:51 |
sectech | Not a problem... This seems to be an area that I enjoy... | 19:52 |
sectech | I may not be able to fix the bugs, but I figure I can at least help direct them to the proper place. | 19:53 |
rbrunhuber | bdmurray: should i report the bug against the debian installer project? | 19:55 |
sectech | pedro_, can you also wishlist bug 227027 and let me know who to assign it to? | 19:55 |
ubottu | Launchpad bug 227027 in ubuntu "Add pywebkitgtk" [Undecided,New] https://launchpad.net/bugs/227027 | 19:55 |
bdmurray | rbrunhuber: the debian-installer package in ubuntu | 19:55 |
bdmurray | I'll find a url for you | 19:55 |
bdmurray | https://bugs.launchpad.net/ubuntu/+source/debian-installer/+filebug | 19:56 |
rbrunhuber | bdmurray: thanks, i know my way around in lp | 19:56 |
bdmurray | Okay, there is sometimes confusion between projects and packages | 19:56 |
pedro_ | sectech: sure, do the other part as described here in the meantime https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages | 19:57 |
pedro_ | change title, add a tag | 19:58 |
sectech | okay | 19:59 |
sectech | pedro_, so you want me to add the "needs-packaging" tag? What would you recommend I add to the title? | 20:02 |
sectech | I am still fairly new at this... | 20:02 |
sectech | oh... "please sync package <packagename> from debian <distro>" where packagename is the package you would like to see. | 20:04 |
pedro_ | sectech: just look at the first part of the doc for example reports | 20:04 |
pedro_ | sectech: title should be [needs-packaging] package name | 20:05 |
pedro_ | and yeah add that tag to it | 20:06 |
sectech | k | 20:06 |
thekorn | bdmurray: hi, sorry for breaking the py-lp-bugs in the bughelper-dev PPA | 20:11 |
thekorn | will create a new upload in a few hours | 20:12 |
sectech | Done... hopefully I did that right | 20:14 |
=== pochu_ is now known as pochu | ||
sectech | If I think a bug requires more information, and I ask probative questions to get that information it would be appropriate to mark the bug as incomplete right? <confirm> | 20:44 |
pedro_ | sectech: yes, you're right mark it as incomplete | 20:45 |
sectech | pedro_, then when I get that info and it looks like a complete bug report I could get someone from the bugteam to mark it as triaged? | 20:45 |
sectech | I have well over a month where I can dedicate quite a bit of time looking at bugs | 20:46 |
pedro_ | sectech: you can mark it as Confirmed if you think that there's enough information | 20:46 |
pedro_ | and later on ask here for someone to review it and mark it as triaged | 20:46 |
pedro_ | great :-) | 20:47 |
sectech | Okay, I'll have to keep a list then.... or just look in my own bug list... | 20:47 |
LaserJock | I've got a question about python-launchpad-bugs, is this the best place to ask? | 20:47 |
pedro_ | or subscribe yourself to it | 20:47 |
sectech | Hopefully after proving myself I can be eventually granted the privilege of marking them myself? | 20:47 |
pedro_ | sectech: yes sir you're correct | 20:48 |
bdmurray | LaserJock: I know a fair bit about it | 20:48 |
sectech | I kinda like doing this, I did a lot of QA work before.... | 20:48 |
LaserJock | I'm trying to pull out what release a specific task is targeted for | 20:48 |
LaserJock | so far .milestone and .target don't give me that | 20:49 |
bdmurray | bug.infotable and then task.targeted_to | 20:49 |
LaserJock | ah, beautiful | 20:50 |
bdmurray | task.milestone too | 20:50 |
LaserJock | milestone doesn't give me release targets | 20:51 |
bdmurray | Okay, if you want release targets then it is task.targeted_to | 20:53 |
bdmurray | One thing to keep in mind is that when a release is targetted it becomes targetted for every task | 20:54 |
LaserJock | huh? | 20:54 |
LaserJock | maybe we aren't talking about the same thing | 20:54 |
bdmurray | if you look at bug 204775 | 20:55 |
ubottu | Launchpad bug 204775 in evolution-data-server "selecting gnome panel intlclock causes top bar and many other things to not respond" [High,Fix released] https://launchpad.net/bugs/204775 | 20:55 |
bdmurray | you'll see it is targetted to Hardy for both affected Ubuntu packages | 20:55 |
LaserJock | right | 20:55 |
bdmurray | so depending on what you are doing if you have a bug affecting multiple sourcepackages you might run into some issues | 20:56 |
LaserJock | so when somebody nominates it for a release you get a task for each of the packages? | 20:56 |
bdmurray | that's correct nominations are not package specific | 20:57 |
LaserJock | well that's pretty crappy | 20:57 |
LaserJock | doesn't affect what I'm doing, but it doesn't make a lot of sense to me | 20:57 |
LaserJock | I guess you can go back and mark one Invalid if you needed to | 20:58 |
bdmurray | bug 215728 is a better example | 20:58 |
ubottu | Launchpad bug 215728 in xulrunner-1.9 "[MASTER] Committing to urlclassifier3.sqlite causes excessive CPU usage and disk I/O" [High,Fix committed] https://launchpad.net/bugs/215728 | 20:58 |
LaserJock | fun | 21:00 |
LaserJock | in this case I'm just looking for what Releases tasks have been targeted too | 21:00 |
LaserJock | I'm writing an SRU tracking script | 21:01 |
LaserJock | so I just want to know what release an SRU is targeted for and which ones have not been targeted | 21:01 |
sectech | What package does ACPI problems get put in? The linux-source-<version> package? In reference to bug 227007 | 21:08 |
ubottu | Launchpad bug 227007 in ubuntu "Cannot hear audio after suspend" [Undecided,Incomplete] https://launchpad.net/bugs/227007 | 21:08 |
sectech | if someone could review and flag that one as triaged that would be great too | 21:10 |
bdmurray | sectech: the correct package is just 'linux' since it is about the Hardy kernel | 21:17 |
sectech | Okay... | 21:18 |
bdmurray | kernel bugs used to belong to linux-source-<xyz> but for hardy forward we are using 'linux' | 21:18 |
sectech | bdmurray, Alright.... I marked 227007 as confirmed as per what pedro_ told me to do, it probably should be marked as triaged though | 21:20 |
bdmurray | I've Triaged it and assigned it to the ubuntu-kernel-acpi team | 21:21 |
crimsun | um, I'm not so sure it has anything to do with acpi | 21:23 |
crimsun | I would need the codec info (from /proc/asound/card0/codec*) to look further | 21:23 |
crimsun | sectech: there's a fairly straightforward test to see whether it's acpi-related: after you resume, unload all snd* modules, then reload snd-hda-intel, then test if playing some audio file is audible | 21:24 |
crimsun | if it is, yours wouldn't be the first Realtek HDA codec to need a reset | 21:25 |
crimsun | (which would make it a linux-ubuntu-modules-2.6.24 issue) | 21:26 |
sectech | It isn't my bug, I was just triaging it... I'll assign it to linux-ubuntu-modules-2.6.24 then | 21:26 |
crimsun | sectech: no, don't reassign it until that file is attached. | 21:26 |
sectech | okay | 21:27 |
crimsun | (it would be worth asking for that file, indeed.) | 21:27 |
sectech | I'll make a note though on this site stating where it should go when the file gets posted. | 21:28 |
crimsun | thanks! | 21:28 |
JohnPhys | *works on frustrating things | 21:28 |
JohnPhys | crap, wrong window, sorry guys | 21:28 |
sectech | Okay so you just want me to requet that the bug poster unloads the sound modules and reloads and posts the output? | 21:28 |
crimsun | sectech: two additional things would be useful: 1) the contents of /proc/asound/card0/codec*, and 2) logging out of GNOME/KDE/Xfce/etc. and into a console to issue `sudo /sbin/alsa force-reload' | 21:29 |
sectech | K... Posted the request. | 21:34 |
crimsun | sectech: many thanks | 21:35 |
sectech | No problem. | 21:36 |
afflux | is there a way to find out which kernel module is responsible for a specific device? let's say I know someone has a regression with "Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller" (pciid: 10ec:8168) and I'd like to sort out what code was changed? | 21:37 |
crimsun | most drivers tend to have pci ids or ssids associated with them | 21:38 |
crimsun | afflux: in your case, look at the aliases. | 21:40 |
crimsun | afflux: i.e., modinfo r8169|grep 8168 | 21:40 |
afflux | ah okay, thank you | 21:42 |
sectech | Hmm.... one of the bug is that vista won't load with grub... but the grub configuration was created when hardy was in beta... I want to suggest that the user re-install grub (and all of it's files), but I am not 100% clear on the commands | 22:01 |
sectech | commands == procedure. | 22:02 |
sectech | hmmm I'll leave that one alone mayb e | 22:05 |
sectech | Could someone review bug #227055, I am fairly convinced it is a unique configuration problem... I just would like some feedback on it | 22:47 |
ubottu | Launchpad bug 227055 in firefox-3.0 "Firefox 3 crash - repeatable example" [Undecided,Invalid] https://launchpad.net/bugs/227055 | 22:47 |
sectech | I can't reproduce the bug | 22:47 |
wolfger | FF3 fails to fail for me as well. | 22:50 |
bdmurray | it works for me too but that doesn't mean their isn't a bug there | 22:51 |
wolfger | there's a bug in there somewhere, most likely. Only question is where. | 22:51 |
sectech | I understand... but going by the information given it probably would recieve more attention from the support community, if there is a bug there it can be converted back to a bug with the added info... | 22:52 |
sectech | or do I have the wrong way of thinking on this? | 22:52 |
bdmurray | I'm not certain how active the support community is compared to the bug community | 22:53 |
bdmurray | Additionally, I think converting bugs to support questions should be done conservatively | 22:53 |
sectech | I find that people are more likely to respond because they don't think they need to be developer... | 22:54 |
sectech | Indeed, I won't be doing it often... | 22:54 |
sectech | I always had pretty good luck with support, especially with firefox... | 22:54 |
sectech | hmm... did someone flip it back to a bug? | 23:00 |
bdmurray | yeah, I did | 23:01 |
sectech | okay.... | 23:01 |
bdmurray | That one really seems like a bug to me, so I thought converting it back was reasonable | 23:02 |
sectech | okay, it was a bad call on my part.... | 23:02 |
sectech | I should have asked before converting it to a question.. | 23:03 |
bdmurray | I don't think it is that big of a deal, and easy to fix. | 23:03 |
sectech | yeah, true.... but if I didn't ask you guys it would have went unnoticed... | 23:03 |
sectech | the ultimate goal is to help the person with there problem, not make it worse | 23:04 |
bdmurray | I don't understand what could be causing it though | 23:07 |
sectech | I have had java do that before.... but there isn't an applet on the webpage he is accessing... | 23:08 |
sectech | or it seems there isn't from the source view that I saw | 23:08 |
bdmurray | he said it crashed though right? | 23:08 |
sectech | yeah... he said it closed firefox totally... | 23:09 |
bdmurray | he could look in /var/crash/ for a firefox crash report and he might need to reenable apport to do that | 23:09 |
sectech | BUT he also said after I converted it to a question that he followed my question and did create a new user, without all the extensions.... and it still crashed... | 23:10 |
sectech | so it's system wide... | 23:10 |
sectech | Regardless... If it's in the right area then someone might see it and know what it could be.... | 23:12 |
sectech | I'll move on | 23:12 |
sectech | I have solved a few today just by asking for more information and making suggestions.... | 23:13 |
bdmurray | that's great! | 23:16 |
sectech | Jeeze... Someone decided to assign a bug directly to me... | 23:17 |
greg-g | sectech: thats not cool | 23:24 |
sectech | Could someone review bug #227067 to see if it's assigned to the right group... | 23:24 |
ubottu | Launchpad bug 227067 in jack "Audio / Video in Hardy is complete joke" [Undecided,In progress] https://launchpad.net/bugs/227067 | 23:24 |
greg-g | sectech: (the not cool thing being someone assigning a bug to you without your permission) | 23:24 |
crimsun | i love that subject. | 23:24 |
sectech | greg-g, I very kindly let the person know that assigning a bug to a specific person isn't really a good idea... | 23:25 |
greg-g | crimsun: has it burned you a few times? | 23:25 |
crimsun | I wouldn't say "burned" | 23:25 |
greg-g | well, yeah. has it "impacted" you? ;) | 23:25 |
crimsun | yes. As the triager. And massager. | 23:26 |
sectech | I understand that people get upset when there applications don't work... and I will help where I can, the role I want to play though is just to get the bug to the right team | 23:26 |
crimsun | generally people expect everything to work, which is fine, but have no understanding of how difficult it is to support everything THEIR ways OOTB. | 23:26 |
sectech | with all the different kinds of hardware out there... it's impossible. | 23:27 |
sectech | and when they post with an attitude from the start, it makes it even harder to deal with them | 23:28 |
sectech | Can someone mark bug #226945 as triaged please | 23:36 |
ubottu | Launchpad bug 226945 in imagemagick "ImageMagick broken in Hardy" [Undecided,Incomplete] https://launchpad.net/bugs/226945 | 23:36 |
greg-g | sectech: that jack bug should be broken up into separate bugs, and definitely not be "in progress" | 23:41 |
greg-g | "in progress" means someone is actively changing code/repackaging to fix the problem | 23:42 |
sectech | he set it to in progress... I'll change it back to incomplete. | 23:42 |
greg-g | the reason I say it should be separate bugs is because I see at least two separate issues: playing a .aup in Audacity isn't producing expected results and playing a .ogg in gmplayer isn't producing expected results | 23:43 |
greg-g | sectech: cool | 23:43 |
sectech | k... Should I break it up or get the reporter to submit a new one? | 23:43 |
sectech | Actually I better break it up.... | 23:43 |
greg-g | well... just make sure you understand exactly what the separate issues are. that is why I usually have the reporter open a second one (and either I or them edit the description of the first to only reference one) | 23:44 |
greg-g | but, asking this reporter to do more work is something they probably don't want to do (from the tone of their "voice") | 23:45 |
greg-g | bug triaging is both a technical and social skill ;) | 23:45 |
sectech | greg-g, haha that's why I said I probably should do it... although I am not 100% sure on where to assign them to.... I'll work away at it | 23:45 |
greg-g | I just install audacity to see if I can reproduce something | 23:46 |
crimsun | it's actually more of 4 bugs | 23:46 |
greg-g | which is a good technique for triagers: self confirm | 23:46 |
crimsun | and i'll debunk most of them here | 23:46 |
greg-g | crimsun: probably | 23:46 |
crimsun | 1. he obviously doesn't know about PAM-aware RT. | 23:46 |
crimsun | 2. non-Free Nvidia? right, SEP. | 23:47 |
crimsun | 3. ALSA support is _not_ the reason for his jackd issues. | 23:47 |
greg-g | (SEP?) | 23:47 |
crimsun | (someone else's problem - Nvidia's.) | 23:47 |
* greg-g nods | 23:47 | |
crimsun | 4. I'm not sure how he missed Ubuntu Studio. | 23:48 |
greg-g | heh | 23:48 |
sectech | Okay, well the entire bug report sounds like venting on top of it... | 23:49 |
crimsun | In other words, Ubuntu Studio takes care of (1), configures jackd properly, and is best suited for him. | 23:49 |
crimsun | yes, ranting is great. | 23:49 |
sectech | crimsun, considering I started to triage it I probably should post something as a final statement.... | 23:50 |
crimsun | anyhow, I concur that things could be simpler - but his is one set of use cases. | 23:50 |
crimsun | making his use cases work OOTB would make some people happy and tick off others. So... | 23:50 |
sectech | I could recommend Ubuntu Studio, but I probably will be blasted for it | 23:51 |
sectech | but your right... If that is the simplest fix for his situation... | 23:52 |
sectech | What do I set the bug as though? change it back to new and let it expire? | 23:52 |
crimsun | I'll respond to his report. | 23:52 |
sectech | okay | 23:52 |
sectech | thanks crimsun | 23:53 |
sectech | Actually refresh your screen | 23:54 |
sectech | he backed off saying that he didn't think it was a jack specific problem | 23:55 |
sectech | what do you guys do in a situation like that though, do you just leave it as incomplete? | 23:56 |
greg-g | in the case of a bug report which has only one bug/issue in it (not this one) and the reporter suggests that it is not the fault of the assigned package YET you still feel it is a bug you should still continue to triage it with the reporter and thus figure out where the problem actually is | 23:58 |
sectech | okay... | 23:59 |
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