/srv/irclogs.ubuntu.com/2008/05/05/#ubuntu-bugs.txt

qensehello09:48
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mr-russ#123305 has been closed in compiz and hardy, but it's "New" in Linux, I can't see a reason why.10:17
mr-russbug #12330510:18
ubottuLaunchpad bug 123305 in gambas "Please sync gambas (1.0.18-1) from debian unstable" [Wishlist,Fix released] https://launchpad.net/bugs/12330510:18
mr-russbug #123205 even10:18
ubottuLaunchpad bug 123205 in compiz "Wrongly placed maximized window with cloned display" [Medium,Fix released] https://launchpad.net/bugs/12320510:18
thekorngood morning!10:21
mr-russmorning.10:21
thekornmr-russ: the question is: why does this bug have an 'linux' task at all?10:21
mr-russthat does surprise me.10:22
thekornit was added without a comment10:22
mr-russI don't know who/how it got put there.  I'm not an lp expert yet.10:22
thekornand from a user without any further work10:22
mr-russhow do you know this stuff?10:22
thekornso my personal guess: it's spam10:22
* mr-russ is jealous of the lp wizzardry10:23
thekornyou can click on the very left arrow in the linux task row,10:23
thekornthen the task expands10:23
thekornand you get a box saying who and when this task was created10:24
mr-russhow do you know which comments relate to it?10:24
mr-russah, filed by jerik10:24
mr-russjurik even.10:24
thekornit was created an 2008-04-1510:24
thekornand the last comment was on 04-1110:25
thekornwhich actually closed this bug10:25
mr-russI think it should be closed as well.  Not 100% how to do it except change the status to invalid for Linux.10:26
thekornso I suggest "Incomplete" and ask jurik for more details,10:26
thekornwhy did he choose to open a new task, etc.10:27
mr-russit's not listed on the his bugs page either.10:28
qensethekorn: is there somewhere a list which explains the functions of python-launchpad-integration?10:29
thekornmr-russ: because he is not subscribed, assigned; he just created a new task10:29
thekornqense: I dont't know python-lp-integration is not related to python-launchpad-bugs10:30
qenseoh10:31
qenseI meant the bug thing :P10:31
qensemy bad10:31
mr-russI must say Linux is a BAD package name for the linux Kernel.10:31
qensewhy?10:31
mr-russWhat's wrong with Linux Kernel?10:31
mr-russwhenever I think linux, I think OS.  Maybe others don't.10:32
qensebut linux is not an OS10:32
qenseit's the kernel10:32
mr-russI'd add any but to the Linux package as my system isn't doing what I expect.10:32
qenseUbuntu is an OS using Linux/GNU10:32
thekornqense: the bug part is here: https://wiki.ubuntu.com/BugHelper/Dev/python-launchpad-bugs/Bug10:32
qensethnx10:32
qenseyou're the one who wrote all this?10:32
mr-russUnfortunately that is technically correct.  But users don't always see it that way.  I'll adjust my thinking accordingly though.10:32
qensewell, I think we shouldn't teach users to keep thinking in a wrong way10:33
qensewe should learn them to think right :)10:33
thekornqense: https://wiki.ubuntu.com/BugHelper/Dev has an ovverview of all docs10:34
qensethanks10:34
qenseI'm going to rejoin this channel, I accidentatly detached it from the tablist :P10:34
qenseback10:34
thekornhmm, reading the bugsquad ML; I really do not like this 'DON'T touch my/our bugs' discussion...10:37
mr-russI'm also trying to work out how to set importances for bugs, I've read the Importance wiki page. I assume it's a little bit of "just knowing".10:38
qensenah, I think they should use other statusses10:39
qensebut I've made myself clear in my mails :)10:39
qensewe can't smell if the bug is theirs10:39
thekornright, good point, I think I will reply to this thread too10:41
qensethekorn: where are the bitesize bugs of bughelper gone!10:41
qenseit's bugless!10:41
thekorn;)10:44
thekornbugless is not true, but maybe no easy one to fix10:44
thekornbut if you have any questions, feel free to ask me10:45
qenseok10:45
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affluxmorning12:11
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qensehell afflux12:15
affluxhi qense12:15
qensehell :P12:15
affluxwaaaah :)12:15
qensehello*12:15
narcanhi13:12
narcanwho use kazehakaze web browser ? have you got a crash with GTK error when you want to enter in setting menu?13:12
narcans/kazehakaze/kazehakase13:17
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gnomefreaknarcan: is ther a bug on it?13:25
gnomefreaks/ther/there13:25
narcani just find it13:25
narcanbut its not really the same13:25
narcanhttps://bugs.launchpad.net/ubuntu/+source/kazehakase/+bug/17337513:25
ubottuLaunchpad bug 173375 in kazehakase "kazehakase crashed with SIGSEGV in gtk_tree_model_get_valist()" [Medium,Confirmed]13:25
gnomefreaknarcan: i will be back in a minute or 2 i just need steps to reproduce it13:25
narcanthanks13:26
narcanthe bug seem to be fixed in the futur version13:34
gnomefreakok narcan what version of kaz are you running?13:39
narcangnomefreak: 0.5.213:41
gnomefreaknarcan: how do you get it to crash13:41
narcanwhen i open setting menu13:42
narcani have a GTK error13:42
narcanand kaz crash13:42
gnomefreakok let me see if i can reproduce this13:43
gnomefreakoh yeah if you mena preferences13:43
narcan:)13:44
narcanit's good bug ^^13:44
gnomefreaklatest release is 5.4 so we will have this in intrepid i will talk to the maintainer ans see what he thinks we should do maybe backport a working copy im not sure if this meets SRU13:46
narcanyes, i have also intrepid, i will test this bug on it, I come back i few minutes13:47
gnomefreakthe latest we have in any of our PPA's is 5.0 but i will ask him if he plans oon updating kaz13:49
gnomefreaknarcan: i am using intrrepid13:49
gnomefreak-r13:49
narcanok :)13:49
gnomefreakit seems its imported from debian so onceits imported i will build it for hardy and see if it builds and either post it on PPA or get it backported13:51
narcani am upgrading now to see that13:52
gnomefreakok maybe it will be a while. its the last of the packages we have that dependon xul 1.8 and i was hoping to drop xul 1.8 soonish as im sure he was aswell13:53
narcan:/ gdm don't want to start ^^13:53
gnomefreaki havent done any updates today but my upgrade went flawlessly (its not exactly ready to use you know :)13:56
narcanyes ^^ the sid import have just beginning13:58
gnomefreakok maybe xul support might be fixed, either we import from debian or i will build it with xul support and see how it goes but today is not a good day for working on xul14:00
narcangnomefreak: ok thanks14:02
narcan:)14:02
narcangnomefreak: you know new xorg?14:03
gnomefreakwhat about it?14:03
gnomefreakdefine new14:04
gnomefreak7.3 not really all that new14:04
narcanabout configured device14:04
narcanwhere can i find the "configured" device conf file?14:04
narcani hate this new xorg.conf...14:04
gnomefreakyou dont mean /etc/X11/xorg.conf do you?14:05
narcanin the xorg.conf you avec some section with "configured device..."14:05
narcani think we can find it on other conf file?14:06
gnomefreaknot sure i havent played with xorg 7.3 kmuch i was away for > 3months14:06
gnomefreakgot back 1-2 days before hardy release14:07
narcank14:07
gnomefreakseeing as there havent been any x updates in intrepid your X should work as it did before upgrade14:07
gnomefreaki think we got 2 driver updates but they were put into hardy as i recall14:08
narcani made an upgrade with hardy CD14:08
gnomefreaknow finish it by doing net upgrade to grab packages you missed14:08
gnomefreakhaving a mixed system is a good way to not be using it for a long time14:08
narcan^^14:09
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seaqhey yo!16:05
seaqI'm trying to install 5-day-applet but16:05
seaqits showing some python-central dependency error16:06
seaqI'm on gutsy at this point...16:06
qenseah16:07
qenseahve you followed the instructions here: https://wiki.ubuntu.com/5-A-Day ?16:08
qenseand added all the repos needed?16:08
seaqyeap...16:15
seaq3 repos for gutsy...16:15
qenseok16:15
qensewhat's the exact error message you get?16:15
seaqit's asking me for16:16
seaqLos siguientes paquetes tienen dependencias incumplidas:16:16
seaq  five-a-day: Depende: python-launchpad-bugs (>= 0.2.27) pero 0.2.21 va a ser instalado16:16
seaqand if I try to install python-launchpad-bugs alone16:16
seaq python-central (>= 0.6.5) pero 0.5.15ubuntu2 va a ser instalado16:16
qenseI think this is a dependency bug16:17
qenseI'd report it at LP against python-launchpad-bugs and see what happens16:17
seaq ok that's what I've thought16:19
bdmurrayI might have an answer16:19
bdmurrayJust give me a minute16:19
seaqok16:19
seaqanything for a bug less at LP16:20
bdmurrayfive-a-day will only work on Hardy+16:21
seaqyeap.. I've just found that python-centrl is at hardy only.16:21
seaqok16:21
seaqI've got to upgrade anyway. no prob16:21
mohbanahi16:23
qensehello16:23
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mohbanahi16:26
mohbanai get random freezes sometimes, no idea why please help16:26
qense:(16:28
qenseyou're using a laptop or computer?16:28
qensewhat's the type of laptop, if you're using one16:28
mohbanait's a pc16:29
qenseok16:29
qensewhat are the specs?16:29
mohbanait's quiet new, quad core, 512mb 8800 gts gfx card, 4gb ram16:30
seaqbdmurray can I add the hardy requirement to the wiki page??16:30
bdmurrayseaq: I'm not the lead on five-a-day but that seems reasonable to me16:30
seaqok.. I'll put it on there.16:31
seaqmohbana probably you can find some help at #ubuntu16:41
mohbanathe thing is, i don't have a clue why it's crashing, it's very _random_16:41
bdmurrayI'm guessing you have an Nvidia graphics card, if you are using the Nvidia proprietary driver it would be good to test w/o it.16:42
seaqif it gets freezed usually that's  RAM problems, VIDEO problems, or CPU problems... overheating, unmatched bus speeds... Have you tested windows to check if it's a HW problem?16:49
mohbanai never get a crash on windows vista 64bit (as in total system freeze)16:50
sectechHmm.... I joined the group BugSquad but I still don't have the option of marking bugs as triaged...16:52
seaqhmm hard to tell but you could follow bdmurray suggestions ...16:52
seaqI believe that's up to bug-control group...16:52
sectechhrmm... That would be the group that I wanted to join then....16:53
seaqfirst you must be bugsquad member and show your commitment and dedication in order to apply to bugcontrol16:58
qenseyes17:06
qensethere is an overview at the wiki page of ubuntu bugcontrol that shows you what the requirements are17:07
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sectechokay so I am on the right track then....17:14
sectechI noticed in some bug reports there seems to be a template used (thanking the reporter for reporting the bug) and such... Is there a link to these templates?17:22
sectechsomething that I can go by then I reply to bug reports....17:22
sectecherr when17:22
pedro_sectech: yes -> http://wiki.ubuntu.com/Bugs/Responses17:23
sectechgreat :) Thanks!17:23
pedro_you're welcome17:23
bddebianBoo17:38
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qensehello17:40
bddebianHello qense17:40
qensedoes anyone know if ati catalyst 8.4 will be included in ubuntu in the near future17:45
qense?17:45
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sectechwow a lot of new bugs are actually support issues17:56
sectechI never noticed that until now17:56
graphx_Can anyone help me with Bug #19530818:11
ubottuLaunchpad bug 195308 in linux-meta "unable to resolve host (dup-of: 32906)" [Undecided,Confirmed] https://launchpad.net/bugs/19530818:11
ubottuLaunchpad bug 32906 in sudo "sudo fails if it cannot resolve the local hostname and no MTA is installed" [High,Fix committed] https://launchpad.net/bugs/3290618:11
graphx_I am recieving - sudo: unable to resolve host18:12
graphx_I have gone through a number of setting changes... from hosts to resovl.conf, to so on and so forth... no dice18:13
graphx_is there a true fix for this?18:13
bdmurrayThere is a package in the -proposed repository that will resolve that bug.18:14
bdmurrayIt is currently going through the SRU verification process.18:14
graphx_yeah... well... that is great...18:14
graphx_I can't get it though... hints I can't update18:14
graphx_or resolve my host18:15
graphx_even after changing my localhost line and so on ...18:15
bdmurraydoes your hostname match what is in /etc/hosts?18:15
graphx_yup18:16
bdmurraycould you pastebin the results of 'hostname' and your '/etc/hosts' file somewhere?18:16
graphx_I can type hostname and it tells me the correct host name too!18:16
graphx_I have been messing with the hosts file...18:17
graphx_I have gone from18:17
graphx_127.0.0.1 localhost  ... to  127.0.0.1 azuregate.mycomputervisions.local18:18
graphx_hold on and I will paste it18:18
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graphx_oh... my cheese whiz!!!!.... grrr... never mind...  I found it..18:23
IulianWhat was the problem?18:24
graphx_bdmurray:  Thanks for your advisement.  It was a gathering of lost sleep and missing a simple period being in the way... grr... sorry... my fault18:25
bdmurraygraphx_: no problem, I'm glad it is resolved18:26
graphx_Iulian: I got impatient with the network gui.. so I was adjusting things myself... and in the advent of working with some of my settings in nano... I added more then what was needed...18:27
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graphx_bdmurray: I have to learn to get more sleep... I actually feel like a grouch!!! lol  sorry18:27
Iuliangraphx_: You should know what you're doing when editing such files.18:29
Iuliangraphx_: And yes, you should get more sleep.18:29
graphx_bdmurray: anyone here have an idea if Ubuntu is working to bring together a SMB solution in the near future, besides the ones in thought on the sites community information.18:30
graphx_Iulian: Well, I agree.. but this isn't the first time I have worked with the /etc files..18:31
sectechIf you know for sure that a bug is specific to the user and that it really doesn't reflect something that is broken, it should be converted to a question right?18:31
sectechJust confirming....18:32
bdmurrayprobably what bug are you looking at?18:32
sectech22656118:32
sectechI converted it to a question...18:32
bdmurraybug 22656118:32
ubottuLaunchpad bug 226561 in firefox-3.0 "Can't escape full screen mode" [Undecided,Invalid] https://launchpad.net/bugs/22656118:32
sectechPressing F11 does indeed bring you out of full screen18:33
graphx_oh.. which reminds me... Is there an existing bug for firefox and logmein..  (refreshes when clicking on items on screen)18:35
sectechI am going by the guidelines for marking triaging bugs... and I also take into consideration if the problem could be handled faster by the support group...18:35
sectechI just need a bit more confidence when redirecting lol...18:35
bdmurrayWhether that one is a bug might be debatable but converting it to a question seems fine18:38
sectechOkay....18:38
sectechIt just appeared as more of a question, just not worded as such... Figured it would get looked at faster as a question18:39
bdmurrayI think you gave them enough info that converting it to a question was almost unnecessary18:40
bdmurrayIt doesn't look like they knew that F11 would take you back18:41
sectechbdmurray, I'm limited in what I can do with it though... short of marking it as invalid.18:41
rbrunhuberI need assistance in writing bug-reports regarding the kubuntu 8.04 installation.18:42
pjoulrbrunhuber: what kind of?18:43
rbrunhuberpjoul, maybe you could just listen to my installation problems and then help me to create bug reports out of it.18:45
pjoulrbrunhuber: have you gone through existing reports?18:46
rbrunhuberpjoul: yes18:46
pjoulnothing similar?18:46
rbrunhuberpjoul: nothing really similar.18:49
pjoulyou can start then :)18:49
bdmurrayrbrunhuber: where are you experiencing an issue?18:49
rbrunhuberthe partitioner and grub do not give the same names to the hdds18:51
rbrunhuberpjoul, bdmurray i installed kubuntu with alternate cd to encrypted lvm on second hdd on a asus p5w dh deluxe mobo.18:53
bdmurrayrbrunhuber: does it not boot now?18:54
rbrunhuberpjoul, bdmurray: yes I'm writing from this machine!18:54
pochu_jwendell: hi, I'm updating vinagre to 2.23.1 and I've noticed that src/vinagre-enum.[ch] don't have Copyright/License info. Would it be possible to add it for the next release?18:54
pochu_vinagre-enums, that is18:54
pjoulrbrunhuber: how did you repair it?18:55
jwendellpochu_, these files don't belong to the tarball, they're generated at compile time18:55
pochu_jwendell: really? I haven't built it yet and they are there :)18:56
jwendellpochu_, then this is a bug :)18:57
pochu_oh, then the question should be 'could you fix that bug for the next release?' ;-)18:57
jwendellpochu_, sure, but, just in case I forget, could you please file a bug in bugzilla then?18:58
pochu_alright, will be there in a minute18:58
rbrunhuberpjoul: booted in rescue mode installed (from alternate cd) installed grub and changed the all the groot and root names from (hd1,0) to (hd2,0)18:59
pjoulrbrunhuber: and does the partitioner suggest correct name for the volume?19:01
rbrunhuberi installed on /dev/sdb and now boot from /dev/sdc19:01
pochu_jwendell: reported, http://bugzilla.gnome.org/show_bug.cgi?id=53159319:02
ubottuGnome bug 531593 in general "vinagre-enums.[ch] shouldn't be in the tarball" [Minor,Unconfirmed]19:02
jwendellpochu_, fast guy :)19:02
rbrunhuberpjoul: this means the installer named the volume sdb which would be (hd1,0)19:02
pochu_jwendell: i'll update the manpage to document the new debug option and create a patch in bugzilla too, but that will not be that fast :)19:02
jwendellpochu_, ok :)19:02
pjouldon't know these crazy names (1,0) (2,0)19:02
pjoulwhat do they mean?19:03
pochu_jwendell: gossip-cell-renderer-expander.[ch], should those be generated at build time too? :)19:03
jwendellpochu_, nope, they belong to the tarball19:03
pochu_alright, I think that's all!19:04
qensewoot! five-a-day-applet is now in Dutch! :P19:04
rbrunhuberpjoul: this is grubs way to count volumes. so in linux first scsi/sata partition is /dev/sda and in grub-speak (hd0,0)19:07
rbrunhuberpjoul: so /dev/sdb is in grub-speak (hd1,0) and /dev/sdc is (hd2,0) ...19:07
ograqense, damned, wat about all these people not speaking dutch ?19:07
ogra;)19:08
qensewell, there is a german version too!19:08
ogra:)19:08
pjoulrbrunhuber: ah, okay - so the partitioner suggests wrong partition names?19:08
qenseand UK English19:08
pjouland grub installer only follows these19:09
rbrunhuberpjoul: I guess so19:09
pjoulrbrunhuber: and how did you know that it should be /sdc instead of sdb?19:11
rbrunhuberbecause after i booted in rescue mode fdisk -l says my /boot partition is on /dev/sdc119:13
rbrunhuberpjoul: see above19:13
pjoulrbrunhuber: it seems that autodetection of encrypted lvm partitions does not work perfect19:16
rbrunhuberpjoul: but all grub has to care about is /boot which is not encrypted and not on lvm?!19:17
pjoulrbrunhuber: but partitioner could write bad fstab entries19:18
pjouland map /boot into incorrect partition19:18
rbrunhuberpjoul: http://pastebin.com/d6725c5b619:24
pjoulhmm, is this original, non-edited?19:24
rbrunhuberpjoul: just shortened19:25
bdmurrayrbrunhuber: and the types / quantities for devices you had did not change at all?19:25
rbrunhuberbdmurray: no everything original.19:26
bdmurraydo you have any log files in /var/log/installer ?19:27
rbrunhuberbdmurray: yes for example /var/log/installer/partman19:29
bdmurrayrbrunhuber: have you altered /boot/grub/device.map at all?19:32
rbrunhuberbdmurray: no19:32
bdmurraycould you pastebin that?19:32
rbrunhuberbdmurray: what device.map or partman log?19:34
bdmurraydevice.map for now19:34
rbrunhuberbdmurray: just a question does grub touch the device.map if you reinstall it?19:36
rbrunhuberbdmurray: device.map: http://pastebin.com/d2b05b8b119:38
rbrunhuberbdmurray: device.map is much older than all the stage* files so should be the original19:40
bdmurrayCould you report a bug about debian installer include all of /var/log/installer/ , device.map, /etc/fstab, and what you've told us here?19:41
bdmurraythat'd be debian-installer19:42
rbrunhuberbdmurray: just to confirm this all logfiles in /var/log/installer are from 21:27 and device.map is from 21:2619:42
bdmurrayright, device.map was generated during the installation process19:42
sectechbug #22699219:47
ubottuLaunchpad bug 226992 in ubuntu "gnome-mouse-properties > accessibility is inaccessible" [Undecided,New] https://launchpad.net/bugs/22699219:47
sectechcould someone take a look at that and tell tell me what that should be marked as.... a little unsure about that one.19:48
sectechI'm not quite sure if that would be considered a bug or not...19:48
sectechyou have to enable accessibility first, then the reporters issue works.19:48
pedro_sectech: more like a wishlist, the reporter is saying that the checkbox should activate the accessibility too19:50
pedro_sectech: assign it to gnome-control-center, i'll change the importance to wishlist for you19:51
sectechpedro_,  Okay thanks :)19:51
pedro_sectech: thanks you for helping ;-)19:51
sectechNot a problem... This seems to be an area that I enjoy...19:52
sectechI may not be able to fix the bugs, but I figure I can at least help direct them to the proper place.19:53
rbrunhuberbdmurray: should i report the bug against the debian installer project?19:55
sectechpedro_,  can you also wishlist bug 227027 and let me know who to assign it to?19:55
ubottuLaunchpad bug 227027 in ubuntu "Add pywebkitgtk" [Undecided,New] https://launchpad.net/bugs/22702719:55
bdmurrayrbrunhuber: the debian-installer package in ubuntu19:55
bdmurrayI'll find a url for you19:55
bdmurrayhttps://bugs.launchpad.net/ubuntu/+source/debian-installer/+filebug19:56
rbrunhuberbdmurray: thanks, i know my way around in lp19:56
bdmurrayOkay, there is sometimes confusion between projects and packages19:56
pedro_sectech: sure, do the other part as described here in the meantime https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages19:57
pedro_change title, add a tag19:58
sectechokay19:59
sectechpedro_,  so you want me to add the "needs-packaging" tag? What would you recommend I add to the title?20:02
sectechI am still fairly new at this...20:02
sectechoh... "please sync package <packagename> from debian <distro>" where packagename is the package you would like to see.20:04
pedro_sectech: just look at the first part of the doc for example reports20:04
pedro_sectech: title should be [needs-packaging] package name20:05
pedro_and yeah add that tag to it20:06
sectechk20:06
thekornbdmurray: hi, sorry for breaking the py-lp-bugs in the bughelper-dev PPA20:11
thekornwill create a new upload in a few hours20:12
sectechDone... hopefully I did that right20:14
=== pochu_ is now known as pochu
sectechIf I think a bug requires more information, and I ask probative questions to get that information it would be appropriate to mark the bug as incomplete right? <confirm>20:44
pedro_sectech: yes, you're right mark it as incomplete20:45
sectechpedro_,  then when I get that info and it looks like a complete bug report I could get someone from the bugteam to mark it as triaged?20:45
sectechI have well over a month where I can dedicate quite a bit of time looking at bugs20:46
pedro_sectech: you can mark it as Confirmed if you think that there's enough information20:46
pedro_and later on ask here for someone to review it and mark it as triaged20:46
pedro_great :-)20:47
sectechOkay, I'll have to keep a list then.... or just look in my own bug list...20:47
LaserJockI've got a question about python-launchpad-bugs, is this the best place to ask?20:47
pedro_or subscribe yourself to it20:47
sectechHopefully after proving myself I can be eventually granted the privilege of marking them myself?20:47
pedro_sectech: yes sir you're correct20:48
bdmurrayLaserJock: I know a fair bit about it20:48
sectechI kinda like doing this, I did a lot of QA work before....20:48
LaserJockI'm trying to pull out what release a specific task is targeted for20:48
LaserJockso far .milestone and .target don't give me that20:49
bdmurraybug.infotable and then task.targeted_to20:49
LaserJockah, beautiful20:50
bdmurraytask.milestone too20:50
LaserJockmilestone doesn't give me release targets20:51
bdmurrayOkay, if you want release targets then it is task.targeted_to20:53
bdmurrayOne thing to keep in mind is that when a release is targetted it becomes targetted for every task20:54
LaserJockhuh?20:54
LaserJockmaybe we aren't talking about the same thing20:54
bdmurrayif you look at bug 20477520:55
ubottuLaunchpad bug 204775 in evolution-data-server "selecting gnome panel intlclock causes top bar and many other things to not respond" [High,Fix released] https://launchpad.net/bugs/20477520:55
bdmurrayyou'll see it is targetted to Hardy for both affected Ubuntu packages20:55
LaserJockright20:55
bdmurrayso depending on what you are doing if you have a bug affecting multiple sourcepackages you might run into some issues20:56
LaserJockso when somebody nominates it for a release you get a task for each of the packages?20:56
bdmurraythat's correct nominations are not package specific20:57
LaserJockwell that's pretty crappy20:57
LaserJockdoesn't affect what I'm doing, but it doesn't make a lot of sense to me20:57
LaserJockI guess you can go back and mark one Invalid if you needed to20:58
bdmurraybug 215728 is a better example20:58
ubottuLaunchpad bug 215728 in xulrunner-1.9 "[MASTER] Committing to urlclassifier3.sqlite causes excessive CPU usage and disk I/O" [High,Fix committed] https://launchpad.net/bugs/21572820:58
LaserJockfun21:00
LaserJockin this case I'm just looking for what Releases tasks have been targeted too21:00
LaserJockI'm writing an SRU tracking script21:01
LaserJockso I just want to know what release an SRU is targeted for and which ones have not been targeted21:01
sectechWhat package does ACPI problems get put in?  The linux-source-<version> package? In reference to bug 22700721:08
ubottuLaunchpad bug 227007 in ubuntu "Cannot hear audio after suspend" [Undecided,Incomplete] https://launchpad.net/bugs/22700721:08
sectechif someone could review and flag that one as triaged that would be great too21:10
bdmurraysectech: the correct package is just 'linux' since it is about the Hardy kernel21:17
sectechOkay...21:18
bdmurraykernel bugs used to belong to linux-source-<xyz> but for hardy forward we are using 'linux'21:18
sectechbdmurray, Alright....     I marked 227007 as confirmed as per what pedro_ told me to do, it probably should be marked as triaged though21:20
bdmurrayI've Triaged it and assigned it to the ubuntu-kernel-acpi team21:21
crimsunum, I'm not so sure it has anything to do with acpi21:23
crimsunI would need the codec info (from /proc/asound/card0/codec*) to look further21:23
crimsunsectech: there's a fairly straightforward test to see whether it's acpi-related: after you resume, unload all snd* modules, then reload snd-hda-intel, then test if playing some audio file is audible21:24
crimsunif it is, yours wouldn't be the first Realtek HDA codec to need a reset21:25
crimsun(which would make it a linux-ubuntu-modules-2.6.24 issue)21:26
sectechIt isn't my bug, I was just triaging it...   I'll assign it to linux-ubuntu-modules-2.6.24 then21:26
crimsunsectech: no, don't reassign it until that file is attached.21:26
sectechokay21:27
crimsun(it would be worth asking for that file, indeed.)21:27
sectechI'll make a note though on this site stating where it should go when the file gets posted.21:28
crimsunthanks!21:28
JohnPhys*works on frustrating things21:28
JohnPhyscrap, wrong window, sorry guys21:28
sectechOkay so you just want me to requet that the bug poster unloads the sound modules and reloads and posts the output?21:28
crimsunsectech: two additional things would be useful: 1) the contents of /proc/asound/card0/codec*, and 2) logging out of GNOME/KDE/Xfce/etc. and into a console to issue `sudo /sbin/alsa force-reload'21:29
sectechK... Posted the request.21:34
crimsunsectech: many thanks21:35
sectechNo problem.21:36
affluxis there a way to find out which kernel module is responsible for a specific device? let's say I know someone has a regression with "Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller" (pciid: 10ec:8168) and I'd like to sort out what code was changed?21:37
crimsunmost drivers tend to have pci ids or ssids associated with them21:38
crimsunafflux: in your case, look at the aliases.21:40
crimsunafflux: i.e., modinfo r8169|grep 816821:40
affluxah okay, thank you21:42
sectechHmm.... one of the bug is that vista won't load with grub... but the grub configuration was created when hardy was in beta...  I want to suggest that the user re-install grub (and all of it's files), but I am not 100% clear on the commands22:01
sectechcommands == procedure.22:02
sectechhmmm I'll leave that one alone mayb e22:05
sectechCould someone review bug #227055, I am fairly convinced it is a unique configuration problem... I just would like some feedback on it22:47
ubottuLaunchpad bug 227055 in firefox-3.0 "Firefox 3 crash - repeatable example" [Undecided,Invalid] https://launchpad.net/bugs/22705522:47
sectechI can't reproduce the bug22:47
wolfgerFF3 fails to fail for me as well.22:50
bdmurrayit works for me too but that doesn't mean their isn't a bug there22:51
wolfgerthere's a bug in there somewhere, most likely. Only question is where.22:51
sectechI understand... but going by the information given it probably would recieve more attention from the support community,  if there is a bug there it can be converted back to a bug with the added info...22:52
sectechor do I have the wrong way of thinking on this?22:52
bdmurrayI'm not certain how active the support community is compared to the bug community22:53
bdmurrayAdditionally, I think converting bugs to support questions should be done conservatively22:53
sectechI find that people are more likely to respond because they don't think they need to be developer...22:54
sectechIndeed, I won't be doing it often...22:54
sectechI always had pretty good luck with support, especially with firefox...22:54
sectechhmm... did someone flip it back to a bug?23:00
bdmurrayyeah, I did23:01
sectechokay....23:01
bdmurrayThat one really seems like a bug to me, so I thought converting it back was reasonable23:02
sectechokay, it was a bad call on my part....23:02
sectechI should have asked before converting it to a question..23:03
bdmurrayI don't think it is that big of a deal, and easy to fix.23:03
sectechyeah, true.... but if I didn't ask you guys it would have went unnoticed...23:03
sectechthe ultimate goal is to help the person with there problem, not make it worse23:04
bdmurrayI don't understand what could be causing it though23:07
sectechI have had java do that before.... but there isn't an applet on the webpage he is accessing...23:08
sectechor it seems there isn't from the source view that I saw23:08
bdmurrayhe said it crashed though right?23:08
sectechyeah... he said it closed firefox totally...23:09
bdmurrayhe could look in /var/crash/ for a firefox crash report and he might need to reenable apport to do that23:09
sectechBUT he also said after I converted it to a question that he followed my question and did create a new user, without all the extensions.... and it still crashed...23:10
sectechso it's system wide...23:10
sectechRegardless... If it's in the right area then someone might see it and know what it could be....23:12
sectechI'll move on23:12
sectechI have solved a few today just by asking for more information and making suggestions....23:13
bdmurraythat's great!23:16
sectechJeeze... Someone decided to assign a bug directly to me...23:17
greg-gsectech: thats not cool23:24
sectechCould someone review bug #227067 to see if it's assigned to the right group...23:24
ubottuLaunchpad bug 227067 in jack "Audio / Video in Hardy is complete joke" [Undecided,In progress] https://launchpad.net/bugs/22706723:24
greg-gsectech: (the not cool thing being someone assigning a bug to you without your permission)23:24
crimsuni love that subject.23:24
sectechgreg-g,  I very kindly let the person know that assigning a bug to a specific person isn't really a good idea...23:25
greg-gcrimsun: has it burned you a few times?23:25
crimsunI wouldn't say "burned"23:25
greg-gwell, yeah.  has it "impacted" you? ;)23:25
crimsunyes.  As the triager.  And massager.23:26
sectechI understand that people get upset when there applications don't work... and I will help where I can,  the role I want to play though is just to get the bug to the right team23:26
crimsungenerally people expect everything to work, which is fine, but have no understanding of how difficult it is to support everything THEIR ways OOTB.23:26
sectechwith all the different kinds of hardware out there... it's impossible.23:27
sectechand when they post with an attitude from the start, it makes it even harder to deal with them23:28
sectechCan someone mark bug #226945 as triaged please23:36
ubottuLaunchpad bug 226945 in imagemagick "ImageMagick broken in Hardy" [Undecided,Incomplete] https://launchpad.net/bugs/22694523:36
greg-gsectech: that jack bug should be broken up into separate bugs, and definitely not be "in progress"23:41
greg-g"in progress" means someone is actively changing code/repackaging to fix the problem23:42
sectechhe set it to in progress... I'll change it back to incomplete.23:42
greg-gthe reason I say it should be separate bugs is because I see at least two separate issues: playing a .aup in Audacity isn't producing expected results and playing a .ogg in gmplayer isn't producing expected results23:43
greg-gsectech: cool23:43
sectechk...  Should I break it up or get the reporter to submit a new one?23:43
sectechActually I better break it up....23:43
greg-gwell... just make sure you understand exactly what the separate issues are.  that is why I usually have the reporter open a second one (and either I or them edit the description of the first to only reference one)23:44
greg-gbut, asking this reporter to do more work is something they probably don't want to do (from the tone of their "voice")23:45
greg-gbug triaging is both a technical and social skill ;)23:45
sectechgreg-g,  haha that's why I said I probably should do it... although I am not 100% sure on where to assign them to.... I'll work away at it23:45
greg-gI just install audacity to see if I can reproduce something23:46
crimsunit's actually more of 4 bugs23:46
greg-gwhich is a good technique for triagers: self confirm23:46
crimsunand i'll debunk most of them here23:46
greg-gcrimsun: probably23:46
crimsun1. he obviously doesn't know about PAM-aware RT.23:46
crimsun2. non-Free Nvidia?  right, SEP.23:47
crimsun3. ALSA support is _not_ the reason for his jackd issues.23:47
greg-g(SEP?)23:47
crimsun(someone else's problem - Nvidia's.)23:47
* greg-g nods23:47
crimsun4. I'm not sure how he missed Ubuntu Studio.23:48
greg-gheh23:48
sectechOkay,  well the entire bug report sounds like venting on top of it...23:49
crimsunIn other words, Ubuntu Studio takes care of (1), configures jackd properly, and is best suited for him.23:49
crimsunyes, ranting is great.23:49
sectechcrimsun,  considering I started to triage it I probably should post something as a final statement....23:50
crimsunanyhow, I concur that things could be simpler - but his is one set of use cases.23:50
crimsunmaking his use cases work OOTB would make some people happy and tick off others.  So...23:50
sectechI could recommend Ubuntu Studio, but I probably will be blasted for it23:51
sectechbut your right... If that is the simplest fix for his situation...23:52
sectechWhat do I set the bug as though? change it back to new and let it expire?23:52
crimsunI'll respond to his report.23:52
sectechokay23:52
sectechthanks crimsun23:53
sectechActually refresh your screen23:54
sectechhe backed off saying that he didn't think it was a jack specific problem23:55
sectechwhat do you guys do in a situation like that though, do you just leave it as incomplete?23:56
greg-gin the case of a bug report which has only one bug/issue in it (not this one) and the reporter suggests that it is not the fault of the assigned package YET you still feel it is a bug you should still continue to triage it with the reporter and thus figure out where the problem actually is23:58
sectechokay...23:59

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