| [Relic] | Hello :) | 02:57 |
|---|---|---|
| ruiboon | hi. i am currently triaging a firefox bug. the issue is that certain websites do not display correctly. I suspect that it is due to addons (there was no issue with the version in the live cd). however, the problem still persist when using a new profile. what info should i ask from the submitter? | 03:06 |
| \sh | ruiboon: addons provided via ubuntu, or third party? if so, ask the submitter to remove all his addons which are not coming from ubuntu | 03:20 |
| ruiboon | \sh: erm.. does'nt using a new profile start it with the default set of ubuntu addons? | 03:25 |
| ruiboon | \sh: the submitter mentioned that he has remove/disabled the addons, but to no avail | 03:25 |
| \sh | ruiboon: the only extension is the ubuntu firefox modifications afais...so this needs to be the only extension enabled by default | 03:27 |
| \sh | ruiboon: btw..which bug? | 03:28 |
| ruiboon | \sh: bug 233934 | 03:28 |
| ubottu | Launchpad bug 233934 in firefox-3.0 "Firefox doesn't display correctly this page" [Undecided,Incomplete] https://launchpad.net/bugs/233934 | 03:28 |
| \sh | hmmm..the very same output as on my screen | 03:30 |
| \sh | and I really don't have anything installed with firefox only the ubuntu stuff | 03:31 |
| \sh | now let's have a look on konqui | 03:32 |
| ruiboon | \sh: do you mean that you got the same output as the screenshot? | 03:33 |
| ruiboon | \sh: mine dont. looks alright to me | 03:33 |
| \sh | ruiboon: I get the same output as the screenshot | 03:34 |
| \sh | ruiboon: konqueror (kde4) does give me the correct output | 03:34 |
| \sh | but ! | 03:34 |
| \sh | konqui doesn't show some ads like this escuela de Frankfurt | 03:34 |
| \sh | do you see them with your ff? | 03:34 |
| ruiboon | \sh: nope | 03:36 |
| ruiboon | \sh: dont even see the phrase in the source | 03:36 |
| \sh | it's a picture | 03:37 |
| \sh | <tr> | 03:37 |
| \sh | <td><a href="/especial/escueladefrankfurt/"><img src="/media/promos/promo_especial_frankfurt.gif" width="320" height="225" border="0" alt="Especial sobre la Escuela de Frankfurt para todos los públicos"></a></td> | 03:37 |
| \sh | </tr> | 03:37 |
| \sh | check for this line in your source | 03:37 |
| \sh | if you have adblock running or something like this, disable it, and reload the page... | 03:38 |
| ruiboon | nope. it is not there | 03:38 |
| ruiboon | adblock not running | 03:38 |
| \sh | it looks like it's a bug in the html code | 03:38 |
| \sh | it has to | 03:38 |
| \sh | konqui has adblocking by default and blocks all "/media/" crap | 03:39 |
| \sh | but firefox not.... | 03:39 |
| \sh | now | 03:39 |
| \sh | let's test my theory ;) | 03:40 |
| ruiboon | that strange | 03:40 |
| ruiboon | would you like to do a diff on the html source? | 03:40 |
| \sh | nope | 03:40 |
| \sh | the adblocking doesn't help like this... | 03:41 |
| \sh | yes...will make a diff | 03:41 |
| ruiboon | here's mine http://paste.ubuntu.com/13988/ | 03:44 |
| \sh | ok.. | 03:46 |
| \sh | from line 197 downto 210 | 03:46 |
| \sh | this is the media stuff...the content is changing... | 03:47 |
| \sh | konqui blocks this part | 03:47 |
| \sh | but give me a sec...testing with windows | 03:47 |
| \sh | ruiboon: http://paste.ubuntu.com/13989/ <- ff3 source output | 03:48 |
| \sh | ruiboon: http://paste.ubuntu.com/13990/ <-- konqui output | 03:49 |
| \sh | ff2 on windows -> perfect | 03:50 |
| \sh | but I can't test ff3 on windows....grmpf | 03:51 |
| ruiboon | \sh: thanks for helping me in this. but i'm afraid i have to go off. got school :) | 03:53 |
| ruiboon | \sh: thanks again. | 03:54 |
| \sh | ruiboon: /me needs to get back to bed and get up in one hour again ;) | 03:54 |
| \sh | cu later | 03:54 |
| === Igorot is now known as Knightlust | ||
| === asac_ is now known as asac | ||
| warp10 | saivann: pong | 07:39 |
| === gnomefre1k is now known as gnomeffreak | ||
| === gnomeffreak is now known as gnomefreak | ||
| ruiboon | hi. i'm currently dealing with a bluetooth bug and require some help. Submitter has a problem with scanning/binding bluetooth devices from 2 python applications, but has no problem with pairing/sending files. So which package should be this bug filed against? and what other info is needed? | 09:07 |
| === emgent_ is now known as emgent | ||
| Iulian | G'morning | 10:11 |
| thekorn | hi Iulian | 10:12 |
| Iulian | Heya thekorn | 10:12 |
| pedro_ | morning Iulian | 10:14 |
| ruiboon | hi. i'm currently dealing with a bluetooth bug and require some help. Submitter has a problem with scanning/binding bluetooth devices from 2 python applications, but has no problem with pairing/sending files. So which package should be this bug filed against(the 2 python apps/pybluez/bluez-lib)? and what other info is needed? Thanks | 10:21 |
| Iulian | Hey pedro | 10:32 |
| ralph | Hi, where can I find the guidelines for when each of the different severities should be used in Launchpad for Ubuntu, e.g. Low. Presumably, it's detailed somewhere for consistency. | 10:50 |
| pedro_ | ralph: you're referring to https://wiki.ubuntu.com/Bugs/Importance ? | 10:51 |
| pedro_ | brb | 10:51 |
| ralph | The BugSquad/FAQ https://wiki.ubuntu.com/BugSquad/FAQ seems to give poor advice. On 8.04, `dpkg -l firefox' doesn't display the version because it's too long for the column width. I've always found dpkg-query -W firefox to be the easy way to get the complete version. | 10:54 |
| ralph | Should I just edit the page? | 10:54 |
| james_w | ralph: that sounds sensible to me, though it doesn't make it quite as clear when a package isn't installed | 10:57 |
| thekorn | ralph, i suggest adding this as an new optional item on this list | 10:58 |
| james_w | "dpkg -l firefox | cat" is another way. | 10:58 |
| ralph | james_w / thekorn: OK, will do. | 10:58 |
| gnomefreak | dpkg-query -W firefox doesnt give version either | 11:00 |
| ralph | It gives the single line of output firefox3.0~b5+nobinonly-0ubuntu3 here. | 11:01 |
| gnomefreak | dpkg -l gives more output than dpkg-query | 11:01 |
| gnomefreak | gnomefreak@Development:~$ dpkg-query -W firefox | 11:01 |
| gnomefreak | firefox | 11:01 |
| gnomefreak | gnomefreak@Development:~$ | 11:01 |
| ralph | Yes, but the wiki page is just saying "get the version", not whether it has been purged, etc. | 11:01 |
| gnomefreak | oh damn i know why i thinkg | 11:01 |
| ralph | gnomefreak: and what does dpkg -l give for firefox on your system? | 11:01 |
| gnomefreak | ralph: make sure you add a * to it | 11:02 |
| gnomefreak | seeing as some people wont have firefox installed but will have firefox-3.0 installed instead | 11:02 |
| gnomefreak | firefox is a dummy package firefox-3.0 is the package | 11:02 |
| gnomefreak | ii firefox-3.0 3.0~b5+nobinon safe and easy web browser from Mozilla | 11:03 |
| gnomefreak | both give version as long as i use the package i have installed | 11:03 |
| ralph | I don't want a long list of firefox* packages, so I'll change the page to be talking just about the firefox-3.0 package. | 11:03 |
| === LucidFox is now known as Sikon_Japanese | ||
| ralph | gnomefreak: so on your system `dpkg -l firefox' is again no good because firefox isn't installed and `dpkg -l firefox-3.0' is required? | 11:10 |
| gnomefreak | yes | 11:11 |
| gnomefreak | most people may have firefox installed but i dont and it might confuse people if they dont either | 11:12 |
| ralph | True, but the old wiki page also failed for you then so I'll leave it failing but just add dpkg-query since the confusion of having to explain why they're looking up firefox-3.0 is a lot to add. | 11:13 |
| gnomefreak | is it stricly for hardy? | 11:13 |
| gnomefreak | gutsy had firefox-3.0 in it and taht would have to be used as -3.0 | 11:14 |
| ralph | No, it's just an example page telling a bug reporter how to get the version that they're using. | 11:14 |
| ralph | It chose to use `firefox' as the package name. | 11:14 |
| gnomefreak | oh hell apt-cache policy | 11:14 |
| gnomefreak | :) | 11:14 |
| gnomefreak | its more general this way it doesnt have to be installed for it to tell you the version its at | 11:15 |
| ralph | Yeah, but if they're reporting a bug maybe we want them to have problems if the package isn't installed instead of them telling us the uninstalled package's version. :-) | 11:17 |
| gnomefreak | true | 11:19 |
| ralph | If I file a bug report with exact steps to reproduce, a source extract showing the bug's locations, everything bar a patch, can I confirm it? Otherwise, they sometimes sit there for weeks without attention when they could move onto the next stage. | 11:19 |
| ralph | Or is it bad form to confirm ones own bugs? | 11:19 |
| ralph | OK, have finished the wiki edit if anyone else wants a go: https://wiki.ubuntu.com/BugSquad/FAQ | 11:20 |
| gnomefreak | you cant confirm your own bugs from bugsquad rules as for mozilla its a bit harder than to have 2 people say i have this bug still not really confirmable | 11:20 |
| ralph | OK, if bugsquad says no I won't. What I need is a buddy where he checks over and confirms my bugs that he can reproduce and vica versa. :-) | 11:21 |
| gnomefreak | if you leave me with a bug number when i get back in from smoke ill see if i can repro it assuming its the same version of the package since im on my devel partition | 11:22 |
| ralph | There's no particular one at the moment. bug #229988, #225637, #225564, #208837 are some examples. | 11:27 |
| ubottu | Launchpad bug 229988 in bsdmainutils "hexdump's -s option can't spot a trailing `b' for blocks with a hex offset" [Undecided,New] https://launchpad.net/bugs/229988 | 11:27 |
| ubottu | Launchpad bug 225637 in coreutils "printf(1) %c doesn't work as expected, instead like %.1s." [Undecided,New] https://launchpad.net/bugs/225637 | 11:27 |
| ubottu | Launchpad bug 225564 in util-linux "fdisk doesn't write MBR if only Windows NT ID is changed." [Undecided,New] https://launchpad.net/bugs/225564 | 11:27 |
| ubottu | Launchpad bug 208837 in vte ""Esc [ 1 8 t" Response doesn't match xterm." [Undecided,New] https://launchpad.net/bugs/208837 | 11:27 |
| gnomefreak | those i would need to be booted to hardy | 11:28 |
| ralph | Not if they still exist in devel? Which they prob. do. | 11:29 |
| gnomefreak | i will try | 11:29 |
| ralph | Don't feel compelled to. I wasn't trying to get someone here to do it. Just wanted to know more about the procedure. :-) | 11:30 |
| gnomefreak | ralph: how are you running the hexdump command? it works for me | 11:34 |
| gnomefreak | and same version of bsdmainutils | 11:35 |
| gnomefreak | ralph: example: hexdump -s 512 bzr-push.txt -b give ouput | 11:35 |
| gnomefreak | output even | 11:35 |
| ralph | gnomefreak: the `b' should be a suffix to -s's parameter: hexdump -C -s 0x1b -n 16 /dev/urandom | 11:36 |
| ralph | I'll add some examples to that bug. | 11:36 |
| gnomefreak | ralph: thanks | 11:37 |
| ralph | Done. | 11:41 |
| gnomefreak | ralph: that one is confirmed | 11:46 |
| ralph | gnomefreak: thanks very much. | 11:46 |
| ralph | pedro_: thanks, that Importance list was exactly what I was after. | 11:50 |
| pedro_ | ralph: great, you're welcome | 11:50 |
| ruiboon | hi. when 2 different packages fails in a similar way, what should the bug be filled against? (the 2 packages uses the same library which also uses another lib) | 12:02 |
| ralph | ruiboon: file against the library you think may contain the bug, explaining that it's visible using either of those two progarms. | 12:03 |
| ralph | ruiboon: if you're not sure which library contains the bug, specify the first, higher-level library. | 12:03 |
| ruiboon | ralph: when i look at the source, there dont seems to be a problem. (the lib was trying to bind to a bluetooth device) | 12:05 |
| ruiboon | ralph: i will open up the relevant task | 12:05 |
| ralph | ruiboon: OK, pick what you think is the most commonly used program and file against that, saying what you've investigated and mentioning the other progarm failing too. | 12:06 |
| ruiboon | ralph: on the other hand, i also suspect that it may be a hardware issue. should i ask for the dmesg output? | 12:06 |
| ralph | ruiboon: I'd have thought so. This is an existing bug? I assumed you were about to raise it. | 12:08 |
| gnomefreak | ralph: you have way too much time on your hands with these bugs | 12:10 |
| gnomefreak | ;) | 12:10 |
| ralph | gnomefreak: yes, you're right. I should do something more useful. :-) But they're often interesting 10 minute diversions from real life. | 12:11 |
| gnomefreak | ralph: as for bug 225637 /usr/bin/printf %c 65 only gives me 6 nothing else | 12:11 |
| ubottu | Launchpad bug 225637 in coreutils "printf(1) %c doesn't work as expected, instead like %.1s." [Undecided,New] https://launchpad.net/bugs/225637 | 12:11 |
| gnomefreak | i dont get $ | 12:12 |
| ruiboon | ralph: yap. Thank (: | 12:12 |
| gnomefreak | question is why is it dropping the 5 | 12:12 |
| gnomefreak | shoot i have to get moving or im gonna be late as hell :( | 12:13 |
| ralph | gnomefreak: the `$' is my PS1 shell prompt being printed immediately after the output. | 12:14 |
| ralph | Your prompt may differ. | 12:14 |
| gnomefreak | ah | 12:14 |
| gnomefreak | ralph: 6$ that has to do with ps2? | 12:15 |
| gnomefreak | shouldnt it be $6 | 12:15 |
| gnomefreak | $ being prompt and 6 being output | 12:15 |
| ralph | No, it's like "echo -n foo" foo is printed, but no newline, so your prompt appears immediately after the "foo". So "6" is the output and "$" is the prompt ready for entering the next command. I just hit return for clarity. | 12:16 |
| ralph | I've gotta go soon too. | 12:17 |
| gnomefreak | ralph: thats how mine is ok | 12:17 |
| gnomefreak | be4 back later | 12:17 |
| === Sikon_Japanese is now known as LucidFox | ||
| madyogi | Hi guys, As #ubuntu-motu was a wrong channel for this, I'll ask it here maybe... I've searched all the enries to the Ubuntu Forums, and all the bug reports, but I can not find any solution to my Problem concerning Keyboard Layouts. All the bugs are filed as solved, but for me it appears that they are not | 13:29 |
| madyogi | If I set up german and Ukrainian Layout, then at first everything works fine. After reboot though, the ukrainian Layout is scrapped and instead of normal characters I get unknown characters... It seems to happen always, when 2 or more Layouts are set. I tried it also with "German/German Dvorak" and the Issue was the same | 13:29 |
| madyogi | so every time I reboot the computer, I have to readd the layouts. And after that everything works fine again | 13:32 |
| geser | bddebian: Boo | 14:49 |
| bddebian | Boo 2 :) | 14:52 |
| bddebian | Hi geser | 14:52 |
| hggdh | madyogi: did you open a new bug report on it? | 15:29 |
| madyogi | No, I thought I'll ask you about i, before filing it as a bug... | 16:00 |
| madyogi | hggdh: there is already a bug about brazilian keyboard, that is marked as fixed. And I thought, that I simply couldn't find the workaround. | 16:04 |
| hggdh | madyogi: what Ubuntu version? | 16:06 |
| madyogi | 8.04 | 16:08 |
| madyogi | hggdh: in 7.10 everything worked fine | 16:09 |
| hggdh | madyogi: and what was the resolved bug number you saw? | 16:12 |
| madyogi | hggdh: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/189761 | 16:12 |
| ubottu | Launchpad bug 189761 in gnome-control-center "Wrong localised keyboard layout" [Medium,Fix released] | 16:12 |
| Hewus | Hi. What should I do with bug 193012 (and others like it), where there is a once off crash that the user cannot reproduce to backtrace? Mark invalid due to lack of info? | 16:12 |
| ubottu | Launchpad bug 193012 in nspluginwrapper "npviewer.bin crashed with SIGSEGV in g_slice_alloc()" [Medium,Incomplete] https://launchpad.net/bugs/193012 | 16:13 |
| hggdh | madyogi: do you get a US keyborad layout after reboot? | 16:15 |
| madyogi | hggdh: actually german. But yes I get it again. Only all the additional ones, that I set up are scrubled | 16:17 |
| madyogi | hggdh: sorry for my bad english... | 16:18 |
| hggdh | madyogi: no problem, I can understand you ;-) | 16:18 |
| hggdh | Hewus: SIGSEGV on g_slice_alloc sounds like memory allocatin problems; if there are many of them, similar, mark the newer ones as duplicate | 16:22 |
| madyogi | hggdh: http://ubuntuforums.org/showthread.php?t=634083 this thread is also marked as solved, so I didn't really knew what to do | 16:23 |
| hggdh | Hewus: on the other hand, if the reporter (as in the example you gave) states it cannot be reproduced, go ahead and close invalid. See https://wiki.ubuntu.com/Bugs/Responses#head-25129f9d2dfd1c797d3c766ae3ce093e0356ea26 for a nice answer to give the reporter when closing the bug | 16:25 |
| hggdh | madyogi: the forum entry is about bug 193012 (the thread author also commented on the bug | 16:26 |
| ubottu | Launchpad bug 193012 in nspluginwrapper "npviewer.bin crashed with SIGSEGV in g_slice_alloc()" [Medium,Incomplete] https://launchpad.net/bugs/193012 | 16:26 |
| hggdh | Your symptoms do not completely match this bug (you *are* getting the german layout, so at least the issue on the bug was resolved) | 16:27 |
| hggdh | madyogi: I think a new bug is warranted here | 16:27 |
| madyogi | hggdh: allright, I'll add it then... | 16:27 |
| hggdh | madyogi: thank you | 16:28 |
| Hewus | hggdh: Thanks. I'll go and round up the duplicates then :-) | 16:28 |
| hggdh | Hewus: welcome, and thanks for helping out | 16:30 |
| madyogi | hggdh: I haven't tried | 16:49 |
| madyogi | hggdh: oh sorry | 16:50 |
| madyogi | hggdh: wrong window | 16:50 |
| hggdh | madyogi: no problem | 16:50 |
| leifdk1978 | hey guys got some q for bug hunting | 20:35 |
| leifdk1978 | any one | 20:55 |
| Arby | leifdk1978: don't wait to ask, just ask your question | 21:01 |
| Arby | if anyone knows they will answer | 21:01 |
| Arby | although it's quiet tonight | 21:01 |
| leifdk1978 | yeah just dont want to be rude or any thing | 21:01 |
| Arby | Ubuntu Developer Summit is on, normal service should be resumed next week | 21:01 |
| Arby | leifdk1978: just go ahead and ask, as long as you are polite (which you have been) no-one will mind | 21:02 |
| leifdk1978 | ok :) well is kind of new to linux and to only working so i am looking for something to help whit while i learn some skills | 21:02 |
| Arby | this is an open channel, everybody is welcome | 21:02 |
| leifdk1978 | thanx | 21:02 |
| Arby | ok, well bug triage is a good way to start | 21:03 |
| Arby | have you read the wiki pages on bug work? | 21:03 |
| leifdk1978 | yeah i did and it sounds ok easy | 21:03 |
| leifdk1978 | have been using computer for many years just for playign but yeah is learning python atm | 21:04 |
| Arby | cool, welcome to ubuntu I'm sure we can find a use for you :) | 21:04 |
| leifdk1978 | yeah realy love the feel of linux/ubuntu and just want to help get the os better | 21:05 |
| Arby | the best thing is probably to look at applications that interest you and start looking at the bugs for those | 21:05 |
| leifdk1978 | ohhh yeah | 21:05 |
| Arby | focus on one or a few applications, you'll get a better idea of how it works and what to look for | 21:06 |
| leifdk1978 | hmmm ok nice :) | 21:06 |
| leifdk1978 | and when i got a good skill in python i can help in making packeged | 21:06 |
| Arby | absolutely | 21:07 |
| Arby | or you could even help fixing bugs in pyhton applications | 21:07 |
| Arby | *python even | 21:07 |
| leifdk1978 | yeah but problem is that i have 0 skill so it is gona take a while to learn it | 21:07 |
| Arby | not to worry, it'll come | 21:08 |
| Arby | there's a big list of untriaged bugs here https://launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&search=Search&field.status%3Alist=New&field.importance%3Alist=Undecided&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.component%3Alist=1&field.component%3Alist=2&field.has_no_package= | 21:08 |
| Arby | help yourself :) | 21:08 |
| leifdk1978 | yeah gona do that thanx | 21:08 |
| Arby | sheesh, sorry for the huge link | 21:08 |
| jdavies | Arby: tinyurl.com is your friend | 21:08 |
| leifdk1978 | np mate just a sign of lots to make | 21:08 |
| Arby | jdavies: indeed it is | 21:09 |
| Arby | I just have that bookmarked | 21:09 |
| leifdk1978 | a good idea | 21:09 |
| Arby | leifdk1978: pick an application then look it up on https://wiki.ubuntu.com/DebuggingProcedures to find out what sort of information the developers need | 21:11 |
| yuriy | launchpad needs to have tinyurl built in. all its links are so huge | 21:11 |
| Arby | then look at a bug and see if it contains the required information | 21:11 |
| Arby | if it doesn't then politely ask the reporter to provide | 21:11 |
| hggdh | yuriy: ack... | 21:11 |
| Arby | with instructions if it's a tricky procedure | 21:12 |
| Arby | leifdk1978: essentially just work through the process on https://wiki.ubuntu.com/Bugs/HowToTriage | 21:12 |
| hggdh | also, see https://wiki.ubuntu.com/Bugs/Responses for a list of stock answers. Cut, Paste, and adapt as needed | 21:13 |
| leifdk1978 | as long as i am polite i think i am ok | 21:13 |
| Arby | and if you have any doubts on the right course of action just shout in here | 21:13 |
| Arby | someone will help | 21:13 |
| leifdk1978 | thanx guys gona be fun | 21:13 |
| Arby | welcome to the team :) | 21:14 |
| Arby | and thanks for helping | 21:14 |
| askand | Hi, is someone trying to get atis driver version 8.4 into ubuntu 8.04.1? | 21:17 |
| askand | If there is someone doing that they should propably try to get the latest version, 8.5 instead. Lots of bugfixes | 21:19 |
| hggdh | askand: perhaps someone on #ubuntu-desktop will know... or wait for UDS to end ;-) | 21:19 |
| askand | hggdh: good idea :) | 21:20 |
| hggdh | askand: welcome. Glad to have been able to shove the question elsewhere :-D | 21:21 |
| leifdk1978 | hmm this is a fun bug | 21:22 |
| askand | hggdh: not only elsewhere..when UDS ends..I'll be back ;-) | 21:23 |
| Harald | hello! Need some help with a telnet issue | 21:34 |
| hggdh | Harald: if it is an use issue, you would be better off at #ubuntu | 21:35 |
| hggdh | but if you want to try it here, go ahead | 21:35 |
| Harald | the thing is, I already posted it as a bug... as I haven't found any documentation or post on google which covers the issue. | 21:36 |
| Harald | is it OK if I post a link? | 21:36 |
| Harald | or will I get kicked? | 21:36 |
| hggdh | type in 'bug' followed by the bug number | 21:36 |
| hggdh | you will not be kicker. Probably. | 21:36 |
| hggdh | s/kecker/kicked/ | 21:36 |
| hggdh | darn! | 21:37 |
| Harald | OK. BUG 228953 | 21:37 |
| ubottu | Launchpad bug 228953 in ubuntu "telnet disconnects" [Undecided,New] https://launchpad.net/bugs/228953 | 21:37 |
| Harald | Kool bot. Helpfull :) | 21:38 |
| leifdk1978 | yeah that is ok cool bot | 21:39 |
| hggdh | Harald: let me have a look at the sniffer | 21:39 |
| Harald | sure ! | 21:39 |
| leifdk1978 | do i have to be able to recreate a bug to confirm | 21:40 |
| hggdh | Harald: who is the client and who is the server? | 21:40 |
| Harald | the client is me, and the server is a Alcatel switch... | 21:40 |
| hggdh | sorry, I meant is 3268 the server or the client? | 21:41 |
| Harald | let me take a look hggdh | 21:41 |
| Harald | 3268 is me allright | 21:42 |
| Harald | sorry 3268 is the alcatel switch... | 21:43 |
| Harald | I am acknowledging the TELNET packages from the switch. got messed up for a moment | 21:43 |
| hggdh | Harald: no problem | 21:44 |
| Harald | hggdh, the interesting thing is, that when I went to the site where the switches are, I could telnet with no problems at all. so I suspect it might be related to the small 15-20ms delay I have from my office to the switch | 21:45 |
| leifdk1978 | ? is it ok only to work on bug reports a couple of hours each day | 21:45 |
| hggdh | Harald: you were using the same laptop local and remote? | 21:45 |
| Harald | yes. | 21:45 |
| hggdh | leifdk1978: as much, or as few as you want | 21:45 |
| thekorn_ | leifdk1978, sure | 21:46 |
| hggdh | and we still tahnk you for your help :-) | 21:46 |
| leifdk1978 | ok thanx | 21:46 |
| leifdk1978 | just got the perfect bug report | 21:46 |
| hggdh | Harald: that's interesting. Even more interesting is that I very much doubt it is a telnet issue ... :-) | 21:47 |
| hggdh | Harald: so... I would look at MTUs, Nagle, and friends | 21:47 |
| Harald | hggdh, as posted on the bug report (at the very end) I agree with your deduction :) | 21:47 |
| thekorn_ | leifdk1978, out of couriosity: which bug number? | 21:47 |
| leifdk1978 | it was one whit a rythmbox there was more info on thing that went wrong and every screen dump you could emangine | 21:48 |
| Harald | hggdh, I am not able to reproduce this issue while booting with windows. so I am confused. What is Nagle and friends by the way? | 21:49 |
| hggdh | Harald: The Nagle algorithm is also known as "delayed acknowledgement" | 21:50 |
| Harald | hggdh: OK. I would know my way in windows, but I lack that level of experience in linux. Could you help me diagnose the issue so that I can test it on monday? Some commands would be helpfull | 21:52 |
| hggdh | Harald: start with the simple -- you have a problem remotely, you do not have a problem when connected locally | 21:55 |
| hggdh | so, what is different? | 21:55 |
| Harald | delay, of course | 21:55 |
| hggdh | is the delay/latency so big as to make a difference? I am not talking about 10-50 ms, but at the 200-500 ms range | 21:56 |
| Harald | I actually work in Networking at Bertelsmann, so I have closely examined the packet capture with my colleagues but nothing indicates that it is related to delay. | 21:56 |
| Harald | hggdh no it isn't. The switch is at the other end of an MPLS tunnel, so delay isn' t the issue here. | 21:57 |
| hggdh | Harald: OK, delay is out. What about MTU, and/or routing? | 21:58 |
| leifdk1978 | so it is ok to confirm a bug when there is a lot of info on the thing that cuased the crash or just bug | 21:58 |
| hggdh | leifdk1978: what bug? | 21:59 |
| Harald | hggdh. Isn't MTU defined by the server, in this case the switch? | 21:59 |
| leifdk1978 | before i confirm should i be able to recreate or | 21:59 |
| hggdh | Harald: yes, sort of. It is also imposed by other routers, or when tunneling | 22:00 |
| hggdh | leifdk1978: it is always better what you can reproduce the issue | 22:00 |
| leifdk1978 | that is a bit hard but yeah is gona try | 22:00 |
| Harald | hggdh, here is another interesting thing: on windows, when I ask for the switche's configuration, it will just blast through in just a second--while on ubuntu it will slowly scroll through, as if I was connected by modem. | 22:01 |
| hggdh | Harald: so you can start off the server at (for example) 1500, and then tunnel through something that will impose a (say) 1380 MTU limit | 22:01 |
| Harald | hggdh, how do I define the MTU limit on linux? | 22:02 |
| hggdh | Harald: for example, by 'sudo ifconfig ethx mtu nnnn' | 22:03 |
| leifdk1978 | is there any way to recreate a bug if i dont have the hardware or fones or other things | 22:04 |
| Harald | hggdh, great. I will give that a try. Just out of curiosity, ethernet should behave equally on linux as it does on windows. Any ideas if linux is configured differently from windows regarding MTU? | 22:05 |
| hggdh | Harald: both, by default, will use 1500... | 22:08 |
| hggdh | best option is to sniff the Windows session and the linux one, then look for differences | 22:08 |
| hggdh | leifdk1978: no, if you do not have the necessary hardware... you cannot recreate | 22:09 |
| leifdk1978 | what i was thinking soory is newb still | 22:09 |
| hggdh | leifdk1978: no problem. We all started ignorant, and we are all still learning. Asking questions is not a crime. The real crime is not trying to learn | 22:10 |
| Harald | hggdh, I did this and both look alike, exepting that on linux it will flow slowlier and disconnect after 300-400 lines. I really appreciate your help with this issue. Is this the correct place to return should I have more feedback on the bug? | 22:10 |
| leifdk1978 | thanx so can i still confirm is there is enough info to show the developor what went work | 22:11 |
| leifdk1978 | wrong | 22:11 |
| hggdh | Harald: I do not think this is the best forum. You can email me at hggdh2 at gmail dot com, or you can go to #ubuntu | 22:11 |
| hggdh | leifdk1978: is all necessary data is in the bug, yes, you can confirm | 22:11 |
| leifdk1978 | ahh thanx then i was doing the rigth thing | 22:12 |
| hggdh | Harald: something *is* different. We just do not know what | 22:12 |
| Harald | hggdh. Will do. Have a nice day everyone and thanks all of you for making ubuntu better every day :) | 22:12 |
| leifdk1978 | we do what we can :) | 22:13 |
| leifdk1978 | well i ask to get better to bug hunt | 22:15 |
| leifdk1978 | what do we do whit programing sugestions | 22:17 |
| thekorn_ | leifdk1978, it really depends. It would help if you can give you abug number, so we can guide you through the nessecarry steps | 22:19 |
| thekorn_ | s/you abug/us a bug/ | 22:20 |
| thekorn_ | bug 234411 | 22:25 |
| ubottu | Launchpad bug 234411 in firefox-3.0 "Mozila Firefox 3 Beta 5 we are all so suddenly crashes in Ubuntu Linux 8.4. program." [Undecided,Confirmed] https://launchpad.net/bugs/234411 | 22:25 |
| leifdk1978 | only confirming when i am sure there is enough info for a programer to do something whit | 22:26 |
| thekorn_ | leifdk1978, how to you know if there is enough information for the devs? | 22:26 |
| thekorn_ | what's the creteria for you? | 22:27 |
| leifdk1978 | kernel dumps info on liberys what version of ubuntu hardware and some info on what happend and why | 22:27 |
| thekorn_ | leifdk1978, confirmed for bug 234411 might be wrong | 22:28 |
| ubottu | Launchpad bug 234411 in firefox-3.0 "Mozila Firefox 3 Beta 5 we are all so suddenly crashes in Ubuntu Linux 8.4. program." [Undecided,Confirmed] https://launchpad.net/bugs/234411 | 22:28 |
| thekorn_ | because there is not stacktrace created | 22:28 |
| thekorn_ | and not .crashfile attached | 22:28 |
| leifdk1978 | ahh ok :( | 22:28 |
| thekorn_ | sorry: .crash file | 22:29 |
| thekorn_ | leifdk1978, no problem. | 22:29 |
| leifdk1978 | is a crash file a hex file or | 22:29 |
| hggdh | leifdk1978: a crash file is a collection of different type of data, including a base64 memory dump | 22:48 |
| leifdk1978 | thanx is new so i am just trying to learn | 22:48 |
| leifdk1978 | i hate friedays when i get drunk :( | 22:58 |
| thekorn_ | :) | 23:00 |
| leifdk1978 | :) is doing some tranlation for my native langue | 23:01 |
| leifdk1978 | think it is getting late pll are going for bed | 23:42 |
| === emgent is now known as emgent`UDS | ||
| leifdk1978 | dum de de dej think i am tired :=) | 23:49 |
| === emgent`UDS is now known as emgent | ||
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