/srv/irclogs.ubuntu.com/2008/05/29/#ubuntu-bugs.txt

=== andre___ is now known as andre|afk
geniiNot sure if my situation is a bug or not. Totem seems caught in some codec loop.03:15
geniiON2/VP6 codec, flv video. Codec needed... installs (video). Codec needed (audio)...installs. Video codec now seems re-needed. Etc ad infinitum03:17
geniiShould I file this as per topic?03:20
awalton__genii, I would if I were you, seems quiet in here.03:21
awalton__out of curiosity, what video is it? flash?03:22
geniiawalton__: Yes03:22
awalton__just a whatever.flv or flash in the browser?03:22
persia_genii: If the file causing the issue can be added to LP, that would be a great help in reproducing the loop.03:23
geniiawalton__: I copied out of browser to desktop as flv.03:23
geniipersia_: OK, thanks03:23
awalton__ah.03:24
geniipersia_: After some searching I can't find the original site of the video. Is it possible to post the actual one I have here someplace on the site?03:38
geniiSorry nvm see the "Attach" now at bottom03:39
persia_genii: Actually, the developers usually complain when they are only given a link.  I don't know the license for the file you have, but if you are allowed to share, adding it as an attachment is better.03:39
persia_If you aren't allowed to share, maybe it's better not to add it, as you'd be making to available to the public (or making Launchpad make it available to the public)03:40
geniiIt was on a public site, it is footage of an interview regarding a new beauty product.03:44
geniiI was trying to preview it on Totem before editing and copying to one of their video display terminals which would run it in a loop.03:45
geniiBug is now reported https://bugs.launchpad.net/ubuntu/+bug/23564803:53
ubottuLaunchpad bug 235648 in ubuntu "Totem, infinite codec install loop (ON2/VP6)" [Undecided,New]03:53
geniipersia_ awalton__ Thanks for the advice and guidance.03:56
=== Admiral_laptop is now known as Admiral_Chicago
hrlranyone around able to help me confirm a bug?  :)07:00
hrlrOr "potential bug".07:00
techno_freakhrlr, ?07:04
persia_hrlr: Best way is to report the bug (searching for dupes, etc.).  Once registered, ask for confirmation here with the URL.07:07
hrlrpersia:  https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/99740/comments/607:10
ubottuLaunchpad bug 99740 in compiz "Firefox problems with desktop-effects" [Medium,Confirmed]07:10
persia_hrlr: I'm not in an environment to confirm that now, but it's definitely in better form than the first :)07:11
persia_Anyone else have firefox & compiz up for a test case?07:11
* techno_freak raises his hand07:15
hrlrThanks techno_freak!07:16
techno_freakit looks like some bug i triaged during the hug day for FF307:17
techno_freakwhen maximized and restarted the border goes out of bounds..07:18
techno_freakumm.. was it firefox... nopes.. some game07:18
hrlrThis bug seems to only appear when the javascript calls for the window to be maximized.  I can't reproduce it any other way.07:19
hrlrMy first guess was that it was firefox but that was eliminated when I turned off "Visual Effects" and had the same results.07:21
hrlr*different results07:21
hrlrtechno_freak:  how'd it go?07:38
techno_freakhrlr, manually resize the window.. the title bar and borders were just moving out of visible portion of the screen07:39
hrlrtechno_freak:  yup...  that's what I did.  I just wanted to see if the steps I wrote down for reproducing the bug and correcting it were good.07:41
techno_freakhrlr, think its ok.07:41
hrlrtechno_freak:  thanks again!07:42
techno_freak:)07:42
techno_freakit seem's to be a problem in lot of apps when the window is maximized or run in fullscreen mode.. hmmm..07:43
hrlrTo me it seems like compiz is "snapping" to something out of range.  But that's just my best guess.07:44
techno_freakam not sure of compiz being the reason, haven't tested anything without it, should do07:45
techno_freaktata07:45
techno_freakerr.. sorry07:45
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=== ogra_ is now known as ogra
DeetaI think I read in the wiki that when I ask someone a question about supplying more info I should set the bug to be assigned to me. Then later later info has been provided it should be set to 'nobody' again. Yet I notice that often the bug is left at 'nobody' even though inquiry for more info has been made. So I wondered what of both ways is the correct one.11:59
james_wDeeta: hi, can you point to the page that tells you to do that?12:01
james_wI know it exists, I just can't find it right now.12:01
techno_freakDeeta, that's something we followed long ago, not triagers need not assign it to themselves for incomplete bugs12:06
techno_freaks/not/now12:06
techno_freakDeeta, when you are asking for more info, set status to incomplete but do not assign it to yourself unless you plan to work on it12:07
DeetaAhh ok techno_freak :D thank you very much for the info :D I am not sure where I read it, it is a bit ago. My best guess would be the chat protokol in the wiki12:31
techno_freakDeeta, it was there in the documents that way when I read it last year, but we changed the way based on a mail from bdmurray to the list sometime this January IIRC12:32
techno_freakor was it dholbach, not sure12:33
Deetaah so still brand new :D, well no matter who ordained it :D just wondered how it should be done :) and now I know it :) ^_^ thanks12:33
techno_freakDeeta, ;)12:38
klesssouhi,  i'm with ubuntu hardy proposed and an upgrade have removed firefox-3.0 :-/13:46
klesssoum without any firefox :-(13:46
klesssounow, I'm without any firefox :-(13:47
seb128what do you use to do upgrades?13:47
seb128well, next time read what the software wants to do before acking? breaks have been used to stop the upgrade while everything is not available13:47
klesssouthe GUI13:47
seb128what gui? update manager doesn't remove things installed13:47
klesssouIt asks me if I want to do a dist-upgrade13:48
klesssouI said 'yes' ... (why not ? :-)13:49
seb128and does a summary of the actions13:49
klesssouyes13:49
klesssouremoving firefox3 ...13:50
pochusynaptic?13:51
mvoklesssou: could you put the last few lines of your /var/log/dist-upgrade/apt.log file somewhere?13:52
seb128the goal is to block the update while everything is not built13:52
mvolast ~20 maybe13:52
seb128now if you don't read and just acknowledge actions13:53
pochu...then you shoudln't be running proposed :)13:53
klesssoumvo i will13:53
Hobbseeklesssou: which unofficial repositories are you using, btw?13:54
klesssoupochu: :-) don't worry13:55
seb128Hobbsee: no need to run an official one to get the issue, the new xulrunner-1.9 breaks on the applications which need a reply and some didn't build yet13:55
Hobbseeseb128: oh.  good thing i haven't upgraded yet.13:56
seb128mvo: just try to dist-upgrade now, you will get the issue13:56
klesssoudeb http://ppa.launchpad.net/banshee-team/ubuntu hardy main13:56
seb128mvo: aptitude is smarter and put xulrunner-1.9 in hold, apt-get wants to remove things13:56
klesssoudeb http://archive.canonical.com/ubuntu hardy partner13:57
klesssouthat's all13:57
Picikomputes: 64bit?13:58
klesssouInvestigating firefox-3.0-gnome-support13:58
klesssouPackage firefox-3.0-gnome-support has broken dep on xulrunner-1.9-gnome-support13:58
klesssou  Considering xulrunner-1.9-gnome-support 313 as a solution to firefox-3.0-gnome-support 113:58
klesssou  Removing firefox-3.0-gnome-support rather than change xulrunner-1.9-gnome-support13:58
pochuHobbsee: but that's only with -proposed13:59
pochuso no need to worry13:59
Hobbseepochu: i have that.  i just keep forgetting to update.13:59
komputesPici: que?13:59
Picikomputes: I fail at tab-completion today.14:00
komputesPici: i'm guessing tab14:00
komputesyeah14:00
komputesit's cool14:00
hggdhsiretart, good morning. Are xine-lib bugs ever forwarded?14:26
Pici*sigh*14:27
siretarthggdh: darren (who is both upstream and maintaining it in debian together with me) is looking from time to time at them, but I don't think we forwarded a single ubuntu bug yet since xine switched to bugzilla14:38
hggdhsiretart, thanks. I am slowly building the DebuggingXineLib page...14:42
erUSULis this the place to ask about broken proposed updates ??14:42
hggdhsiretart: by bugzilla you mean bugzilla.gnome.org?14:42
seb128hggdh: "use gstreamer" ;-)14:42
hggdhseb128 :-)14:42
hggdhseb128 I am building a Debugging page for xine-lib, following siretart's suggestions14:43
hggdhseb128 being slightly deaf (at least that's what my sons & S.O. tell me, I have a reduced need for sounds, anyway ;-)14:44
siretarthggdh: no, with bugzilla I mean http://bugs.xine-project.org14:44
siretarthggdh: xine is not related to gnome in any way14:45
seb128hggdh: I'm wondering if xine is worth spending efforts on it, but I'll not say it too loud to not make people angry at me there ;-)14:45
hggdhsiretart: thanks. I will note it in the page... and you see how far my knowledge about sounds (and packages) goes ;-)14:45
siretarthggdh: but you do ask very interesting questions, that are pretty clear and obvious to me, and I forget that they actually aren't obvious! that's really helpful to me!14:47
PiciSigh, way too many people have Proposed enabled it seems.14:47
siretarterUSUL: maybe. but the relevant bug might be an even better place to ask, because it is guaranteed to reach the developer that way14:50
hggdhsiretart, you are welcome ;-)14:51
erUSULPici: i do that for help in what i can. Just trying to let revelant people know about the problem14:51
erUSULPici: can't find the bug in launchad14:51
PicierUSUL: Sorry, wasn't complaing about you.14:52
erUSULPici: no problem ;)14:52
erUSULsiretart: do yopu know the bug report about this broken updates ?14:53
hggdhsiretart: more questions, if you do not mind. xine-lib builds a series of packages (and I have them from the ./debian/control) but there are additional libxine* packages outside it. Are they all under your guard?15:01
HobbseeerUSUL: it's already known, even if there's no bug.15:01
siretarterUSUL: look in the changelog of the package you've downloaded. the latest upload needs to include the bugnumber by policy15:04
siretarthggdh: yes, they are15:04
pochuanybody using hardy + vinagre?15:22
thekornbdmurray, hi, I'm using the ROCKING ubuntu-gm-scripts you showed me at UDS, but the 'add tag' one is not working for me16:08
thekorni expect it to add the tag i clicked on,16:09
thekornbut it does not work16:09
bdmurrayit takes a bit for it to execute16:09
bdmurraymine is working16:10
bdmurrayHave you done any testing of p-lp-b with the new lp roll out?16:11
thekorneverything seems to work so far, apart from bug 23568116:13
ubottuLaunchpad bug 235681 in python-launchpad-bugs "new LP rollout broke subscription" [High,Fix committed] https://launchpad.net/bugs/23568116:13
bdmurrayCool, I just saw that16:13
thekornmy testcases currently only check parsing, and this all works16:13
thekornbdmurray, I waited for minutes, the 'add tag'-script is definitely not working for me, unfortunatly I don't know enough js to debug this further, will have a closer look at it tomorrow morning16:33
bdmurraythekorn: which one did you specifically install?16:35
bdmurrayAre you on epiphany?16:36
thekornon ff3, I'm using lp:~ubuntu-dev/ubuntu-gm-scripts/ubuntu16:36
bdmurrayweird, are you running the new ff3 in -proposed?16:36
thekorn3.0~b5+nobinonly-0ubuntu316:38
emgentbdmurray: ping16:39
emgentbdmurray: do you know why launchpad sent to me a mail with information about your ubuntu-bugs join? I'm only simple member..16:40
emgentbut i saw that i can change and manage your status in this group..16:41
emgentpossible bug ?16:41
bdmurrayYou were an admin of the team, but that should be fixed now.16:41
bdmurrayWhere fixed means you shouldn't be anymore.16:41
emgentuhm true, but seems now i can manage your approvation16:42
emgentbdmurray: http://thc.emanuele-gentili.com/~emgent/lp.png16:43
emgentHello Emanuele Gentili,16:43
emgentThe membership status of Ubuntu Bug Control Team (ubuntu-bugcontrol) in16:43
emgentthe team Ubuntu Bugs (ubuntu-bugs) was changed by Brian Murray (brian-16:43
emgentmurray) from Administrator to Approved.16:43
emgentso, it`s ok now16:43
bdmurrayGreat, and I've spammed everyone16:44
Hobbseeyeah, thanks...16:44
emgentlol16:44
* Hobbsee beats bdmurray with a dead ferret.16:44
emgenthi Hobbsee :)16:44
Hobbseehey emgent!16:45
stgraberbdmurray: you *only* sent 4 mails to each member of a 197 members large team. that's only 788 mails :)16:48
bdmurraystgraber: 4? that's launchpads fault then16:48
Hobbseestgraber: i got 3...16:48
stgraberyep, I received 4 here ...16:48
Hobbseestgraber: but did you count all the indirects too?16:48
emgentgh16:49
stgraberHobbsee: I don't think there are any direct member in this team except bdmurray so yes :)16:49
stgraberI received "Membership change: ubuntu-bugcontrol in ubuntu-bugs" twice (in 6 minutes) and "brian-murray joined ubuntu-bugs" + "brian-murray made admin by brian-murray"16:50
emgentlol16:50
stgraberso one is LP's fault, the 3 others are bdmurray's fault :)16:50
bdmurrayI don't know why the membership change had to happen 2x16:50
stgraberthe only difference between those two mails is the time they were sent, nothing else ... so let's say it's LP's fault16:51
Hobbseestgraber: yeah, but i can't beat launchpad with a dead ferret, though16:53
* Hobbsee keeps thumping bdmurray with it, to compensate16:53
* jpds hugs bdmurray 16:53
bddebianBoo16:59
jpdshi bddebian16:59
bddebianHello jpds16:59
greg-gjpds: you just read the message from freenode too? :)17:00
jpdsgreg-g: yep.17:01
bdmurrayI've written some new bug 'reports' that might be interesting17:42
bdmurrayhttp://people.ubuntu.com/~brian/reports/database/17:42
bdmurrayThere are reports for the oldest bug in a particular state and bugs with the most duplicates too17:43
henobdmurray: looks good17:44
bdmurrayheno: oh hey! thanks17:44
henothe ordering of the last 3 seems a bit random17:45
henowhat is it based on (not just bug # I guess)17:45
bdmurraydate reported17:45
henoodd that it doesn't always correlate with the bug #17:46
bdmurrayIt might get better with more recent bug reports17:48
james_wbdmurray: thanks, there looks like there are some things there that should be easy to clean up17:50
james_wI guess a lot of the "New" bugs in the duplicates list could at least be "Confirmed"17:50
bdmurrayjames_w: right, it be nice to unprivatize and bugs w/ lots of duplicates and confirm those yes17:51
james_wit's probably worth pointing dholbach at these, as he may be able to get some information for the things he is working on17:51
bdmurrayyeah, system-config-samba17:58
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=== boomer` is now known as boomer
sbeattiebdmurray: would it be useful in those reports to include the title of the bug, to refresh the memory of those who might be looking over those lists?18:34
sbeattieOr do you have a greasemonkey script that's doing that for you already?18:34
bdmurrayI'd just been using the color of the hyperlink to tell whether or not I'd looked at it. ;)18:35
sbeattieHeh18:36
bdmurrayThat'd be easy to add though18:36
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* thekorn wonders why the bug number and the 'date reported' are not linear18:43
hggdhthekorn: entropy...19:08
thekornhggdh, maybe, although I'm not sure what this means ;)19:10
thekornbdmurray, I've a one line fix for lp_buttontags.user.js in the ubuntu branch, should I file a bugreport or just paste the diff somewhere?19:13
bdmurraythekorn: the diff would be great19:14
thekornbdmurray, http://paste.ubuntu.com/15598/ against rev 20 of lp:~ubuntu-dev/ubuntu-gm-scripts/ubuntu19:15
bdmurrayhunh19:17
bdmurrayYou should have used my branch. ;)19:20
bdmurrayI'm not sure why it didn't get merged right...19:20
thekornna, this way I learned some javascript ;)19:22
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grgorioAnybody here?21:21
norsettogrgorio: nobody21:21
bdmurraygrgorio: I am21:22
norsettogrgorio: bdmurray doesn't count, he is ALWAYS here21:22
grgorioCool.  I was wondering if someone could help me out.  I found a bug while using Open Office in Ubuntu.  I'd like to participate in the process of identifying and resolving bugs, but I'm kinda new to this process.21:23
grgorioFirst part of text got cut out..."I was wondering if someone could help me..."21:24
james_wgrgorio: great. if you describe the bug that you have found then we can help you get the necessary information.21:26
grgorioOk, cool.21:26
norsettogrgorio: have you checked if this particular bug has been reported already?21:26
grgorioNorsetto:  No.  I read the documentation about submitting it to LaunchPad, and it seemed like I should go here first.  How should I search?21:27
grgorioI'm not sure A) where to search, and B)exactly how to describe the bug.21:28
james_wgrgorio: firstly, open office is split in to several parts, which are you having trouble with?21:29
james_w(spreadsheet, word processor, etc.)21:29
grgorioI think it happens in both.  Hang on one moment, and I'll check.21:29
grgorioIt happens in both spreadsheet and word processor.  Perhaps this is not actually a bug with OO.org, but rather the application that saves the files.21:31
james_wyou are unable to save?21:31
grgorioAs far as I can tell, the bug only happens when trying to save a document in Open Office.  In the dialog box that pops up when I click "Save As", if I copy and paste text in the file name box, then Open Office freezes.21:31
grgorioIt only happens when I copy and paste a file name, or a portion of a file name.21:32
james_wwhere are you pasting from?21:32
grgorioUsually just from another file name in the same dialog box.21:32
grgorioEverything works great in OO.Org.  I use it every single day, and really enjoy it.  But it's kind of frustrating to not be able to copy and paste in the dialog box.21:33
james_wusing ctrl-c, ctrl-v, right click, or middle mouse?21:33
grgorioI guess it's a pretty minor issue, but I wanted to do my part and make sure it's reported.21:34
james_wI can't find anything in the dialog to copy21:34
grgorioIt happens if I use Ctrl-C or use the mouse.21:35
grgorioSome times Open Office will run very sluggish after that, and other times I get the pop up box asking me if I want to force-quit.21:36
james_ware you on ubuntu hardy (8.04)?21:37
grgorioIsn't it actually Nautilus that handles the saving of files from open office, or am I wrong?21:37
grgorioNope, 7.04 Feisty Fawn21:37
* thekorn finds nothing to copy in the save-dialog21:37
james_wit's not nautilus, it's a gnome or gtk file chooser, I forget which.21:38
james_wI think it may have changed for Hardy though, so that's why we can't reproduce it.21:38
grgorioThat would be the best case scenario.21:39
james_wwell, I guess it will still annoy you, as you can't copy anything any more21:39
james_wit does have autocomplete as you type though, which might be as good.21:40
grgorioYeah, but it is a small annoyance, really.  That's a good point on the autocomplete.21:40
grgorioSo, for future reference....how do I not be a noob on bug reporting and search for them on my own?21:40
grgorioThrough LaunchPad?21:41
james_wso, you can start at https://bugs.launchpad.net/ubuntu/21:42
james_wthere is a search box there you can use21:42
grgorioOk, cool.21:42
james_wif you know the source package then you can narrow the search, in this case it would be good to start at21:43
james_whttps://bugs.edge.launchpad.net/ubuntu/+source/openoffice.org21:43
grgorioAnd how can I get more involved in this bug squashing process, through the same site?21:43
james_wif you don't find your bug already you can find it by clicking the "Report a bug" button towards the top right.21:43
james_wyep, we work through launchpad, let me get you a link.21:44
grgorioCool.21:44
james_whttp://wiki.ubuntu.com/HelpingWithBugs21:44
james_wthere's lots of ways to help, for instance you could look at all the bugs for your favourite pacakge and ask the submitters questions if there isn't enough information.21:45
james_wor we have other lists like the list of bugs that haven't got a package associated with them, those you can make a best guess about the package21:46
grgorioHey thanks a lot James.  I've been using Ubuntu for a few years now, and I'd like to do my part to help.21:46
james_wthe biggest target is anything in the "New" state, from there you want to move it to "Incomplete" if it needs more information, or "Confirmed/Triaged" if there is enough.21:47
james_wno problem, feel free to hang around on this channel and ask questions if you are unsure about anything.21:47
grgorioOk.  I'm sure I can learn an awful lot about Linux by participating in that fashion.21:47
grgorioI do have one other question.21:47
james_wthere's also #ubuntu-bugs-announce if you want to snipe bugs are they are reported.21:47
grgorioIt's a non bug related question though.  How would I access the source code for an application...it's called "Wanda the Fish" on gnome, and "fortune" on bash.21:47
grgorioI guess it's fortune that I really want to see.  I'd like to port this application to another platform.21:48
james_wso the fortune program lives in the fortune-mod package (dpkg -S $(which fortune))21:48
james_w"apt-get source fortune" will get the source code21:49
james_wyou may need to add some "deb-src" lines to your sources.list first, "Software Sources" can do this for you I think.21:50
grgorioOk.  I understand all of that except "Software Sources" can do this for you.21:50
grgorioIs "Software Sources" an application that I download to find out what deb-src lines to add or something?21:51
james_wSystem->Administration->Software Sources21:51
james_wthere is a "source code" checkbox21:51
james_wif you know what a deb-src line is then you can do it by hand of course21:51
grgorioOk.  If I check "Source Code" on System->Administration->Software Sources, I don't get a check mark, I get a horizontal line.21:54
grgorioI'm confused as to what that means.21:54
james_wclick again I think21:57
james_wI don't know what that mean21:57
grgorioWell, I clicked on it, and am doing an update now.  I'll do some googling to find out how.  But I think you have me pointed in the right direction.21:58
grgorioJames, thanks so much for the great help.  Have a great day!21:58

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