/srv/irclogs.ubuntu.com/2008/07/25/#ubuntu-bugs.txt

greg-goh, there were two 191115s on that page.00:00
bdmurraywell, 225064 shows up in new and incomplete00:00
greg-gi closed the first one my find command found, but there is another one in 'incomplete'00:00
* greg-g nods00:00
bdmurrayyeah and 214101 shows up in New and Confirmed00:02
nelleryhm...00:06
nelleryI'll go through the incomplete and confirmed to make sure there are no others00:08
* greg-g is saving the page right now... just fyi00:08
bdmurrayWhat's the name of the locations in the clock applet?00:09
greg-gnot sure I follow the question.00:09
bdmurrayThe pkg name for the world clock in the panel.00:10
greg-goh00:11
greg-g"gworldclock - Displays time and date in specified time zones"00:11
greg-gthat ^ ?00:11
greg-gno, not that. it isn't installed on my machine. ignore.00:12
bdmurraygood, I was about to feel silly for a minute ;)00:12
greg-gheh00:12
nelleryhm, using 'xprop | grep WM_CLASS' on the preferences window returns gnome-panel00:14
greg-gyeah, I was just going to suggest that it is a part of gnome-panel00:14
nelleryand, I've just accidently removed it from the panel :)00:14
greg-gheh, nice00:14
calcwhat is the way people record video of bugs? is it via recordmydesktop ?00:26
bdmurrayI use istanbul00:26
calcok00:26
greg-gistanbul++00:28
greg-ghas anyone asked about bug 240770 yet?  Specifically if we can close it and tell them to move the idea over to braintorm since it isn't a bug?01:13
ubottuLaunchpad bug 240770 in apt "Multiple package managers hurting Linux adoption" [Undecided,New] https://launchpad.net/bugs/24077001:13
bdmurrayI think that makes sense since it is more than a simple feature request01:14
* greg-g nods01:14
greg-gI will do that, tactfully :)01:14
bdmurraytactfully would be nice, I've just run across a new triager lacking that01:15
greg-gbdmurray: :(01:16
bdmurrayWe need an intervention process or something01:16
greg-ghave you tried contact them directly?  Or just commenting on the bugs they are working on?01:17
* greg-g isn't sure which method would be best01:17
bdmurrayI've commented on a couple, I'll monitor the situation I guess01:18
bdmurrayI've found direct e-mail to be a mixed bag01:19
bdmurraybut that is just ancedotal01:20
greg-gyeah, I could imagine01:20
greg-gI'm just lazy, ignore: bug 22023902:07
ubottuLaunchpad bug 220239 in apt "E: Directory '/var/log/apt/' missing" [Undecided,New] https://launchpad.net/bugs/22023902:07
charlie-tcaShould wishlist bug reports be marked confirmed? I'm trying to work the apt bugs for today.02:07
greg-gcharlie-tca: if you confirm that the feature is not already available.  The question of whether it is a desired change is touchy sometimes, so a developer comment would be helpful for that.02:08
greg-git is touchy especially with someting like apt, which is a central part of the system, so any changes have to be really important/needed02:09
charlie-tcaSo, we leave them incomplete until a developer confirms02:09
greg-gbdmurray: ^ ?02:09
* greg-g defers02:10
* greg-g could probably see a valid reason for either confirmed or not.02:10
greg-gcharlie-tca: marking it confirmed won't hurt anything.02:11
charlie-tcaThanks.02:11
bdmurrayconfirming doesn't mean it is going to be worked on just that it just really is missing02:17
charlie-tcaThat makes sense to me, Thanks02:18
* greg-g nods02:21
greg-galright, 15 bugs and I'm done for today02:41
Hobbseenice work!02:41
Hobbsee20 tomorrow :)02:41
greg-g:) we'll see02:41
greg-gwhere are the encouraging graphs today?02:41
greg-ghttp://people.ubuntu.com/~brian/complete-graphs/apt/02:45
bdmurrayyou could add them in ;)02:46
greg-gjust did :)02:47
bdmurraysweet!02:47
greg-ggood work all02:49
bdmurrayThis graph needs some help02:49
bdmurrayhttp://people.ubuntu.com/~brian/testing_graphs/nopackage.html02:49
greg-gthat it does02:49
greg-gBugDay in a couple weeks?02:49
* greg-g has to run02:50
greg-ghave a good night/day all02:50
* greg-g runs02:50
IamReckhttps://bugs.launchpad.net/ubuntu/+bug/25169004:14
ubottuLaunchpad bug 251690 in ubuntu "Does not Focus where necessary" [Undecided,New]04:14
IamReckCan anyone replicate this bug?04:14
charlie-tcaI can't right now, but it seems like I have seen this happen before in gutsy04:18
=== asac_ is now known as asac
=== bdmurray changed the topic of #ubuntu-bugs to: Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
mcashi06:48
mcascan someone help me out with LP 25163306:48
ubottuLaunchpad bug 251633 in gnucash "Cannot install GnuCash in Intel Mac 10.5.4" [Undecided,New] https://launchpad.net/bugs/25163306:48
mcasi think this bug is invalid do you think the same?06:48
RAOFmcas: Certainly invalid for Ubuntu, but you probably want to see if you can forward that on to the _actual_ gnucash bugtracker.06:49
mcasRAOF: ok thank you06:50
mcasRAOF: which status gets the bug after reporting this bug upstream07:00
greg-gmcas: invalid, as it is not an Ubuntu bug, they are using OSX07:04
mcasok than i will mark it invalid and add the link to the new bug report07:04
greg-gyes, tell them that they should follow the bug at that upstream tracker.07:05
mcasok07:05
mcasthanks greg-g07:05
greg-gno problem mcas07:05
=== fdd-01 is now known as fdd
LimCoreas10:08
LimCoreasac: lol... what did you ment that firefox not starting up AT ALL is not a bug =)10:08
LimCorethis bug also shows how ubuntu is NOT for human beings10:09
LimCorenormal user: "I started firefox and *nothing happened*"10:09
LimCorepowere user: "yeah, run console and there run firefox to read error messages"10:10
asacLimCore: where?10:20
LimCoreasac:  https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/24849310:22
ubottuLaunchpad bug 248493 in firefox "firefox does not start after update - says "Could not find compatible GRE" (dup-of: 248362)" [Undecided,New]10:22
ubottuLaunchpad bug 248362 in firefox "Firefox does not start after update" [Undecided,Fix released]10:22
asacLimCore: its not a bug. the user runs proposed so he has to wait till the firefox package was built/rolled10:23
LimCorewell, I hit this bug on 8.04 i38610:23
LimCores/my/my user10:24
asacLimCore: now fixed?10:24
LimCoredpkg reconfigure -a   made it work10:24
asacok10:25
asacthats something different then10:25
asacmost likely you forced to just upgrade firefox10:25
LimCoreI wonder if upgrade was broken10:25
asacyes most likely10:25
LimCoreI wonder if upgrade was interrupted;  but I think that rather not10:25
asacyou had a new firefox, but not a new xulrunner10:25
asacerr10:25
asacthe other way around10:25
LimCorehmm and btw, this problem should be fixed with invisible bugs10:26
LimCorenormal users dont run apps from term10:26
asacin anyway. this was the last update where this can happen10:26
asacLimCore: if you dont run dist-upgrade you wont see it10:26
LimCore"omg omg *nothing happened*, just the program icon was bouncing then dissapeared" its how users see it =)10:26
asacas you wont upgrade until xulrunner is available10:26
LimCoreok10:26
asacso normal users that just use update-manager shouldnt end up in that situation i hope10:27
LimCoreas a separete issue.. programs (apps) should show their errors in GUI (catch output?) if not run from console but from alt+f210:27
LimCorebtw another issue. one of the things that really make ubuntu annoying is lack of basic tools in default install. mc, sux, kdesudo10:28
asacyeah. mc is certainly a tool that normal users need ;)10:29
affluxerr, well.10:29
affluxI use mc for looking into .deb packages. What kind of normal user would use mc?10:30
asacwhat i said was ironic :)10:30
LimCorewe cant afford like 10 kb to give BASIC tool any admin or any power user would use to fix system.  With CD and boradband prices going wild10:30
affluxasac: yup, noticed it right after I sent my message :)10:30
LimCoresrsly, add this to default ubuntu, and live cd10:30
asacLimCore: i doubt that all admin users need mc10:30
asaci guess its even just a tiny proportion that use it10:31
asacreal admins dont need that ;)10:31
LimCoreasac: yeah just use dir and ls10:31
affluxLimCore: write to the MLs, we don't decide that kind of things here (but be aware that this kind of stuff has been discussed a lot of times before)10:31
asacthey go for posh only ;)10:31
LimCoreor better yet, WRITE ls and cd  using hexedit, then run it10:31
asacLimCore: why not10:31
asacemacs10:31
asacvim10:31
asacbut well. i can only say that i doubt that those will get on CD10:32
LimCoreyou seriously would trace image of some silly bird instead providing essential tools?10:32
LimCore*trade10:32
LimCoreor some stupid movie in examples/10:32
asacLimCore: if you find files that in your opinion are not suitable for CD let us know10:32
LimCorewell, I think this decision is really without any sense10:33
asacwe are always fighting with space problem10:33
affluxLimCore: but not here please.10:33
asacand every K removal helps10:33
LimCoreasac: less media, duh10:33
asaci doubt that we have much media left on CD ... except example files10:33
LimCorealso, throw in 7zip and process less used files with it10:33
affluxLimCore: well, that has been discussed earlier, I think there is even a blueprint for it10:34
LimCorewell, remove half the icons10:34
asacso apps end up having a great no-icon placeholder?10:34
asacanyway. go for mailing list10:34
LimCorewhat would piss a typical power user?  a) lack of mc and other tools   b) lack of a nice icon10:34
asacLimCore: apt-get install mc will take a second10:35
LimCoreor a day10:35
LimCoreif you have to buy ISP services first10:35
asacmight be. but without internet there is not much need for an admin either ;)10:36
affluxLimCore: why don't you create a custom flavour? MCbuntu?10:36
LimCoreafflux: no comfortable way to do it with limited time10:36
affluxah well... You're right, this discussion is absolutly senseless here ;)10:37
asacLimCore: ask xubuntu ;) ... they probably have plenty of space left on their CD10:37
asacand can add that to their seed10:37
LimCorewow10:39
LimCoreanother bug!10:39
LimCoretrying to do _1_ task, during 30 minutes hit 3 bugs... awesome10:39
LimCorecan't run krusader as root  (neither krusader then root mode command,  nor  sudo sux, then krusader)  -  krusader: ERROR: : couldn't create slave : Can not communicate with klauncher10:40
affluxwell, yes. awesome. Can you please stop ranting here and just file bugs? This is a triaging channel, not support.10:40
LimCoreok10:41
* Hobbsee wonders what mc is, and why it's useful11:05
LimCoreHobbsee: what do you use to administrate files in console mode? :)11:06
Hobbseethe usual linux commands?11:06
gnomefreakHobbsee: mc is a replacemt for nautilus11:13
gnomefreakeh maybe replacement is bad word11:13
gnomefreakits a file manager11:13
gnomefreaklight weight one too11:13
* Hobbsee is fairly sure mv, ls, cat, etc, work fine too. and there is nautilus.11:14
Hobbseepresumably the server guys may be interested, but it's already duplicated on a desktop.11:15
gnomefreaki enjoyed using it but it was broken in edgy and i never went back to it since i never heard of it being fixed11:16
henomc works fine in Hardy - incidentally it's a classic app - Midnight Commander, a clone of Norton Commander11:30
bddebianBoo14:21
chrisccoulsoni'm looking at a couple of bug reports where the reporters are having dependency problems because they have installed packages that were uploaded to hardy-proposed, that now seem to have been removed (they have packages that are newer than those in the repository). i'm not sure whether this is a valid bug or where i can find out why the packages were removed from hardy-proposed15:11
chrisccoulsonthe package in question is python2.5. it's currently at 2.5.2-2ubuntu4 in the main repository. 2.5.2-2ubuntu5 was uploaded to hardy-proposed some time ago, but is no longer there15:12
james_wthey will be removed if they cause regressions, or don't fix the bug they are supposed to15:12
chrisccoulsonshall i get them to downgrade their versions of python2.5 and then close the reports?15:12
james_wdo you have an example? I'd like to take a look.15:13
chrisccoulsonhttps://bugs.launchpad.net/ubuntu/+source/python2.5/+bug/25174815:13
ubottuLaunchpad bug 251748 in python2.5 "apt-get dependency problem installing python2.5-dev" [Undecided,Incomplete]15:13
james_wbug 227686 was tracking the version in -proposed if you are interested15:14
ubottuLaunchpad bug 227686 in python2.5 "allow setting more build flags from the environment" [Undecided,Fix released] https://launchpad.net/bugs/22768615:14
chrisccoulsonthanks for that james_w15:15
chrisccoulsonso basically, the reporters need to downgrade their versions of python in order to install the header files15:15
james_wchrisccoulson: yeah, I don't think it's a bug really, so Invalid is probably correct, but helping them to fix it would obviously be nive15:16
james_wyeah, I'm not sure what the easiest way to do that is.15:16
chrisccoulsoni'll have a go and tell you. i'm running the version that was pulled from hardy-proposed anyway, so i need to downgrade too really15:17
james_w"sudo aptitude install python2.5-dev python2.5=2.5.2-2ubuntu4" may do it15:17
james_wgreat, thansk15:19
chrisccoulsonthat works a treat!15:21
bdmurray113416:30
bdmurraymvo: ping17:19
mvobdmurray: pong17:19
bdmurraySomebody was looking at cleaning up bugs with Edgy tasks and I was looking at bug 64615 which you had worked on a bit.  Do you think the courier-authlib task is still valid?17:20
ubottuLaunchpad bug 64615 in courier-authlib "apt-get broken after upgrade to edgy eft (courier-authdaemon package)" [High,In progress] https://launchpad.net/bugs/6461517:20
* mvo looks17:20
mvobdmurray: I think the courierlogger failure was never fixed in edgy, I can not say if that might be a problem in hardy or later or if that was just a problem with courrierlogger moving around between packages17:31
bdmurraymvo: okay, thanks17:31
danagewhy does sound playback suck so bad18:16
lukehasnonamethat's not the right question to ask18:16
danagei know18:19
danagebut sometimes it just spurts out18:19
* danage is killing pulseaudio once again18:19
bdmurraymvo: there isn't much we can do with bug 216785 is there?18:44
ubottuLaunchpad bug 216785 in apt "apt-get update hangs on headers every time (gutsy)" [Undecided,Incomplete] https://launchpad.net/bugs/21678518:44
mvobdmurray: hm, he claims the problem went away eventually?18:46
bdmurraywell, he worked around it via proxy server somehow18:46
bdmurraybut no logs or anything18:46
mvobdmurray: yeah, its a bit strnage, when tcpdump shows that nothing comes back at all18:51
=== gnomefre1k is now known as gnomefreak
calc66.67% OOo bugs triaged, exactly 2/3 of them, heh :)21:30
greg-gcalc is on a rampage21:30
bdmurraytime for another package!21:31
bdmurray:)21:31
calcaround 21.6% of the bugs are incomplete21:31
calcso i would be at 88.22 if those became triaged :)21:32
calcbdmurray: yea i need to move the bugs that are on incorrect old OOo packages onto the main one21:32
calcthere are apparently 43 of those, yuck21:33
bdmurrayI'm sure there are some openoffice.org ones hide in the nopackage bugs too21:33
calcyea21:33
calchow do i pull up a list of nopackage bugs?21:33
greg-ghttp://ur1.ca/0n621:35
greg-gnew and no package assigned21:35
calcomg 313921:35
calcthats a lot21:35
bdmurrayHey, that's down a bit!  I've been working on it some21:35
calcwe should disallow filing bugs like that (or is there a reason to keep allowing it?)21:36
bdmurrayIt isn't always easy to determine the package name21:36
calchmm true21:36
bdmurrayAnd not every application has launchpad integration21:36
bdmurraycalc: if you look at http://people.ubuntu.com/~brian/reports/no-package-clues.html that uses a bughelper clue file that looks for openoffice bugs21:37
bdmurrayThe logic is really weak but would help pear down the potential list from 3100 to something more managable21:38
calcah ok21:38
bdmurrayI haven't run it in a bit but could run it now if you'd like21:38
bdmurrayYeah, I'll do that since there is only ooo bug on there21:38
calcok21:41
calci've found several so far :)21:45
calcmaking my percentage go down :-P21:45
calcbdmurray: that looks like it would be a good candidate for a bug day just properly classifying bugs don't even really need to do anything else to be a huge help ;-)21:57
bdmurrayRight, we have them every once in a while21:58
greg-gbdmurray: that no-package-clues page could help out on those days, no?21:59
bdmurraygreg-g: there are lots of false positives in it21:59
greg-gyeah, saw that.  I guess it would be tough to see track who has checked which ones on that list without creating a separate wiki page, which would probably just create a lot of busy work22:00
greg-gs/see track/track22:00
=== mcas is now known as mcas_away
sbeattiebdmurray: it'd be kind of handy to have the descriptions for each bug explodable a la the sru_todo list page I made.22:04
bdmurraysbeattie: if you look in bugHelper/format/ you can see what to patch. ;)22:06
sbeattiebdmurray: hehe22:06
calclooks like i gained about 5 new bugs, some of the others i asked about and put into incomplete directly22:17
calcdropped my triaged by 1% argh ;-)22:17
JonReaganhey folks... anyone in?22:41
sbeattiebdmurray: wanna close bug 16472822:41
ubottuLaunchpad bug 164728 in ubuntu "Can't Boot LiveCD With Powercable Plugged In Laptop" [Undecided,New] https://launchpad.net/bugs/16472822:41
JonReaganI'd like to join the bug sqad22:42
bdmurraysbeattie: sure feel free22:42
JonReaganI checked out the wiki page22:42
JonReaganand I have worked with launchpad before22:43
JonReaganare there any prereq's before I begin work?22:43
sbeattiebdmurray: for some reason I'm unable to.22:43
bdmurrayI did a search one time for 'please close this bug' and 'please delete this bug' and found a few bugs to close22:43
bdmurraysbeattie: really?22:43
sbeattiebdmurray: doh. launchpad logged me out.22:43
bdmurrayhahaha22:43
bdmurrayJonReagan: yes, apparently you need to be logged in to launchpad22:44
JonReagank thx22:44
bdmurrayJonReagan: otherwise, a willingness to learn and a helpful attitude are all that is needed22:45
JonReagangreat! :)22:45
JonReaganI have just one more question....22:45
JonReaganIs there any sort of order that I need to follow (are people taking on bugs on a single application at a time?)22:46
JonReaganor do I need to start picking away at the new entries?22:46
greg-gpicking away at whatever interests you is a good way to start22:46
bdmurrayNo, there isn't an order you need to follow.  I find it best if people pick something they like and are interested in.22:47
JonReaganah22:47
JonReaganok, I can do that22:47
bdmurrayIts a good way to learn more about your favorite application or help improve it.22:47
JonReaganawesome, thanks for the help bdmurray!22:48
bdmurraysbeattie: I try to teach people how they could have could have closed it themselves.22:48
JonReaganI'll sign up for the team shortly22:48
bdmurrayJonReagan: great!  we are happy to have your help22:48
bdmurrayFeel free to ask any questions you might have22:48
JonReaganI will!  Thanks22:49
sbeattiebdmurray: alas, some people are harder to teach than others.22:50
* sbeattie stabs finger at mirror accusingly.22:50
bdmurraysbeattie: if you are using greasemonkey you just need to add the extra words in 1 time though22:50
bdmurrayand then you can teach hunderds of people!22:51
calcgreasemonkey scripts are wonderful :-)22:55
bdmurrayI just added a new one today from thekorn22:55
bdmurrayIt allows you to hide certain tags22:55
calcah22:55
bdmurrays/certain/any/22:55
* calc bbia 1hr dinner time22:55
bdmurrayquit()23:16
bdmurrayfail!23:16
Pici!test23:18
ubottuFailed!23:18
bdmurraygreg-g: is this interesting? http://people.ubuntu.com/~brian/reports/most-active-triagers-2008-07.txt23:21
nelleryI see my name!23:23
nelleryBut it's pretty far down :(23:23
bdmurrayIt's a tough crowd23:23
bdmurrayI thought it might be a way to identify people to recruit into bug control23:24
hggdhnot a bad idea, bdmurray23:27
nelleryso how is it counted?23:27
nelleryby the amount of triaging stuff that show's up in your karma?23:27
bdmurrayThis actually just checks the mailing list to see how many messages you've sent.  Not including initial bug reports.23:28
nelleryah23:28
nelleryso it counts changing/assigning packages and such?23:29
bdmurrayNo, just mails23:29
bdmurrayBut from there we could then query more on the specifc person to see what they have done23:31
bdmurrayA few of these people I haven't heard of23:32
bdmurrayYeah, the logic seems sound following Sergio down he's done a lot of work and actually has applied to the team but not sent in an application yet23:38
calchmm not too bad i am ranked #423:57
bdmurrayWell, number 2 doesn't really count23:57
bdmurraysame with 723:57
calcwow some community people are really high on the list :)23:58
calcwhat does the number represent?23:58
calcoh number of emails?23:59
bdmurraynumber of e-mails sent to the ubuntu-bugs mailing list during the month of july23:59
calcah ok23:59
bdmurraynot including initial bug reports23:59

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