| nellery | Odd-rationale, you can see that in your branch, there is only a data file (http://bazaar.launchpad.net/~odd-rationale/5-a-day-data/main/files) | 00:03 |
|---|---|---|
| nellery | while here, there is a team file http://bazaar.launchpad.net/~dholbach/5-a-day-data/main/files | 00:04 |
| Odd-rationale | nellery: sorry. i went to eat dinner... | 00:57 |
| nellery | no problem | 00:58 |
| Odd-rationale | i'm using 5-a-day 0.47 and in --help, i dont see --add-team... hmmm | 00:59 |
| nellery | https://wiki.ubuntu.com/5-A-Day | 01:01 |
| nellery | that might help | 01:01 |
| nellery | there's a section on teams | 01:01 |
| Odd-rationale | that's what i was reading... | 01:01 |
| Odd-rationale | maybe i could just upload my team file... do you know how to do that? | 01:03 |
| * Odd-rationale is lazy to look it up... ;) | 01:03 | |
| m_newton | Hello, i wanna patch bugs | 01:51 |
| m_newton | where do i start | 01:51 |
| DanMulvey | m_newton: take a look here https://wiki.ubuntu.com/HelpingWithBugs | 01:54 |
| nellery | m_newton, this channel focuses more on the triaging of bugs. #ubuntu-motu would be the best place to start | 01:54 |
| m_newton | thanks | 01:55 |
| hggdh | m_newton, nevertheless, for you to patch bugs you have to find them. This is, in this case, the ideal place | 02:01 |
| chuckf | ls | 02:24 |
| chuckf | oops | 02:24 |
| chuckf | are there any bugsquad mailing list admins around? | 02:24 |
| nellery | chuckf, doesn't look like it | 02:26 |
| chuckf | oh well | 02:27 |
| anakron | HI all | 02:39 |
| nellery | hi anakron | 02:47 |
| nellery | and... I've got to run :) | 02:47 |
| anakron | :O | 02:48 |
| anakron | ok | 02:48 |
| anakron | bye | 02:48 |
| bdmurray | chuckf: I'm one | 02:49 |
| anakron | Hi Brian | 02:50 |
| anakron | ill translate the interview with some help of ubuntu-bugsquad | 02:51 |
| anakron | :-) | 02:51 |
| bdmurray | That's great! I saw | 02:52 |
| bdmurray | Are you doing the audio only or the video one? | 02:52 |
| anakron | Video One? | 02:52 |
| anakron | :O can be added some subtitles | 02:52 |
| anakron | ....mmmm | 02:52 |
| anakron | :-) | 02:52 |
| anakron | the audio | 02:52 |
| anakron | BUt im thinking to create a team that could transcribe and the translate it | 02:53 |
| bdmurray | That'd be great! | 02:53 |
| bdmurray | I'm off for dinner | 02:53 |
| anakron | ok | 02:54 |
| st33med | Hello. I wish to join and help out with the ubuntu-bug team. | 03:21 |
| hggdh | hello st33med, welcome | 03:27 |
| hggdh | please see https://wiki.ubuntu.com/HelpingWithBugs | 03:27 |
| st33med | kayd | 03:28 |
| hggdh | this will give you an idea of what to do, and we are always here to help | 03:28 |
| st33med | *kays | 03:28 |
| st33med | Alright, thank you | 03:28 |
| hggdh | you are welcome | 03:28 |
| st33med | About the Duplicate message... How would I have "quick" access to that message. | 03:33 |
| === persia_ is now known as persia | ||
| bdmurray | chuckf: in slide 4 more often than not it is "Help -> Report a Problem" vs Bug | 04:35 |
| bdmurray | chuckf: It looks great though! Thanks for writing it up | 04:36 |
| chuckf | brian, thanks for the info | 04:39 |
| chuckf | bdmurray, I just uploaded a new version with that correction in it | 04:49 |
| emma | Hey guys. | 05:35 |
| emma | I am trying to get the knack of bug triaging | 05:35 |
| emma | https://bugs.launchpad.net/ubuntu/+bug/151077 | 05:35 |
| ubottu | Launchpad bug 151077 in ubuntu "Cant controle the speed of the mouse" [Undecided,New] | 05:35 |
| emma | Would this be a bug that has to do with xorg? | 05:35 |
| emma | Some times it is hard to tell if something is even really a bug. | 05:35 |
| emma | I appreciate any heads up anyone can offer or any tips in general for how to triage well. | 05:36 |
| * Hobbsee notes that bug is substantially lacking in information. | 05:36 | |
| * Hobbsee notes it's probably also pebkac. | 05:36 | |
| emma | What's pebkac? | 05:37 |
| Hobbsee | google it. | 05:37 |
| emma | I should probably talk to someone else. | 05:37 |
| Odd-rationale | problem exists between keyboard and chair | 05:37 |
| Hobbsee | also, i'd wonder if you need to restart X for the changes to take effect, which i'll bet this user hasn't. | 05:37 |
| Odd-rationale | i'm guessing he is adjusting settings in gnome-mouse-properties... | 05:37 |
| Odd-rationale | i don't know whether you need to restart X for that. but you might... | 05:38 |
| * Hobbsee goes back to chairing the meeting. | 05:38 | |
| emma | I just picked this one some what randomly, what should be done with a bug report like this though? I don't think that pebkac is one of the options is it? :) | 05:38 |
| Hobbsee | ask for more information? | 05:39 |
| Odd-rationale | just give it you're best shot. leave it alone if you are totally blank... | 05:39 |
| Odd-rationale | a problem that ancient... he probably won't check up on it... ;) | 05:39 |
| Hobbsee | oh, wow, nice top search bar | 05:40 |
| * Hobbsee would also consider making it a launchpad question | 05:40 | |
| emma | So you add a message to it that says we would like more information? Things like which version of Ubuntu and other such information? | 05:41 |
| Odd-rationale | yes, you could do that. | 05:41 |
| st33med | Hey, ho do you guys add those automated messages to incomplete or invalid bugs? | 05:42 |
| st33med | *how | 05:42 |
| Hobbsee | st33med: it's a greasemonkey script. i've forgotten the name though | 05:42 |
| st33med | emma, you would want to ask if he has also restarted X yet | 05:42 |
| st33med | Ah | 05:42 |
| Hobbsee | try googling launchpad autoreply greasemonkey script or something? | 05:43 |
| * Hobbsee can't, due to the aforementioned meeting. | 05:43 | |
| emma | st33med: okay. I will do that, as well as recommending that he include more information like uname ? | 05:43 |
| Hobbsee | how would uname be helpful? | 05:43 |
| st33med | emma, you can also do that if you want. | 05:43 |
| emma | Having done that, then does that qualify as having 'triaged' this bug? | 05:43 |
| st33med | But.. | 05:43 |
| pwnguin | wrt to 151077, it's probably a dupe based on when it was filed | 05:43 |
| pwnguin | i think thats about the same time that the WSJ guy complained about that | 05:43 |
| Hobbsee | emma: no. it's incomplete, as it requires more information from the reporter. | 05:43 |
| st33med | Hobbsee, Google = Friend :D | 05:43 |
| pwnguin | but ask for more info | 05:43 |
| Hobbsee | st33med: indeed. | 05:44 |
| emma | pwnguin: Thanks I'm here to try to learn how to do this well. I would like to be triaging. | 05:44 |
| st33med | But, I am tired, therefore, I must pay my friend a visit some other time | 05:44 |
| st33med | night | 05:44 |
| pwnguin | so we need more info before we can even assign a package. which version of ubuntu (or kubuntu). whether they have gsynaptics installed, so on | 05:45 |
| emma | So triaging this bug will depend upon hearing back from them? | 05:45 |
| pwnguin | it should | 05:46 |
| pwnguin | i get the feeling some people don't follow up | 05:46 |
| emma | I think that's very very likely. | 05:46 |
| Hobbsee | well, it's partly triaged. | 05:46 |
| Hobbsee | and it'll autoclose, if you leave it at incomplete, and the guy doesn't respond. | 05:46 |
| Hobbsee | as for fully triaging, not really, as someone else will have to go back and triage it again, if the guy does respond. | 05:47 |
| emma | pwnguin: speaking as pretty much an ordinary user, I think the expectation is that once you report the bug at all you've done your thing and thats it. | 05:47 |
| pwnguin | well, time to re-educate! | 05:47 |
| hggdh | indeed | 05:47 |
| pwnguin | personal service! | 05:47 |
| pwnguin | the challenge i see isn't so much getting people to respond, but getting the person who asked for more info to make a decision =( | 05:48 |
| pwnguin | im guilty of it myself on occasion | 05:49 |
| emma | (Okay so keeping in mind that I just kind of grabbed this one at random so it's just an example) For the purposes of this GBJ, would sending him a message asking him for the relevant useful additional information, count as being triaged enough to add that to the 5-a-day thingy? | 05:49 |
| hggdh | emma, no, not really (as counting in as triaged) | 05:49 |
| hggdh | it is, nevertheless, a necessary step | 05:49 |
| Hobbsee | for the purposes of 5-a-day, i'd say yes. | 05:49 |
| Hobbsee | as to it being fully triaged, no. | 05:50 |
| pwnguin | i'd always assumed 5-a-day was "if you touch a bug" | 05:50 |
| Odd-rationale | eww. i don;t like touchin bugs.... | 05:50 |
| emma | No I know it must not be fully triaged. I think fully triaged sort of means, it is now a fully beautiful bug report such as one of you in here would have written in the first place, sitting in the correct package. | 05:50 |
| emma | yes? | 05:50 |
| Hobbsee | er, yes. i think so | 05:51 |
| hggdh | reproducible, undestandable, nice backtrace, etc, yes | 05:51 |
| pwnguin | i didnt thing fully triaged was really something just anyone can do | 05:51 |
| emma | But I (and a lot of us who are trying to learn for this Global Bug Jam) don't know a lot about this yet so I'm looking for a better idea of what we are to do. | 05:51 |
| hggdh | s/undes/unders/ | 05:51 |
| pwnguin | triage includes an importance, which i find a bit silly. | 05:52 |
| emma | pwnguin: so it sounds like it's a little bit subjective. | 05:52 |
| pwnguin | well, i think so | 05:52 |
| emma | Sending the guy a message that asks him for the right information will be a step in the right direction though. | 05:52 |
| pwnguin | yse | 05:52 |
| emma | We just do what we can do then. | 05:53 |
| Odd-rationale | he should get emailed if you add a comment anyways... | 05:53 |
| emma | Right that's what i meant by sending a message. | 05:53 |
| pwnguin | ask for some info, click the "subscribe me" check box, and set the status to "incomplete" with a note that the status will change when the info is provided | 05:53 |
| hggdh | unfortunately, it is always a bit subjective. A bug is triaged when all necessary data needed to understand the issue, reproduce it, etc is available | 05:53 |
| hggdh | the crux is " all necessary data" | 05:54 |
| emma | Yes. | 05:54 |
| emma | So that could be hardly anything or a great deal. | 05:54 |
| emma | Could you give me right now a comprehensive list of general information that everyone should include in every bug report? | 05:54 |
| hggdh | darn it, lost my international keyboard... all hail ev-dev | 05:54 |
| emma | The uname info? What else? | 05:55 |
| hggdh | emma, it varies with the issue. A good approach is the wiki (hold on, I will get the link) | 05:55 |
| emma | Thank you. | 05:55 |
| pwnguin | emma: different packages have different needs =/ | 05:55 |
| pwnguin | x related ones require xorg logs and conf files | 05:55 |
| pwnguin | kernel has its own list | 05:55 |
| emma | Okay that makes sense. | 05:55 |
| emma | I have an idea if it does not already exist. | 05:56 |
| emma | Could one of you experts make a page that has the main (most common) packages, and then beneath each package the type of information that is required at minimum for that package? | 05:56 |
| pwnguin | i think hggdh is looking for that | 05:57 |
| emma | ahha okay. :) | 05:57 |
| hggdh | see https://wiki.ubuntu.com/Bugs/HowToTriage | 05:57 |
| hggdh | and | 05:57 |
| emma | didn't know if that would already exist. | 05:57 |
| hggdh | https://wiki.ubuntu.com/BugSquad/KnowledgeBase | 05:57 |
| pwnguin | personally, i pick a few packages i care about and subscribe all their bugs | 05:57 |
| hggdh | some packages have special requirements/requests | 05:57 |
| pwnguin | im also not a very typical ubuntu-bugs person ;) | 05:58 |
| Hobbsee | pwnguin: fwe are? | 05:58 |
| hggdh | either way works -- I usually restrict myself to Evolution | 05:58 |
| emma | I see, so sort of concentrating on a certain package . | 05:58 |
| Hobbsee | or groups of them, yes | 05:59 |
| emma | I hope you all don't mind my series of questions, I'm quite new and I'm trying to learn to help my friends too. | 05:59 |
| pwnguin | my perception is that most people work on whatever, just because there's too many packages versus people | 05:59 |
| hggdh | sometimes you have bad experiences with some maintainers (I had mine) -- but, instead of quitting, you can just leave the -- for you -- problematic packages (as I did) | 05:59 |
| hggdh | at least I am still trying to help | 05:59 |
| emma | cool. | 06:00 |
| emma | yes that is good of you. I respect people who have a bad experience with some aspect of the community and never the less keep their spirit and try to do good things. | 06:00 |
| Hobbsee | entirety of kde is a fun playground :) | 06:00 |
| hggdh | sometimes, you had some, huh, not so nice exchanges with other people. This is also part of the game | 06:00 |
| emma | Right Hobbsee? | 06:00 |
| hggdh | and I agree with Hobbsee KDE is a nice playground right now | 06:01 |
| pwnguin | heh. one of the neuros devs i know is upset with kde in ubuntu | 06:01 |
| Hobbsee | emma: your dealings with the irc are entirely orthagonal to this, and as the irc team still has juristiction over this channel, we'd prefer for you to stay on topic. | 06:01 |
| emma | Not familiar enough with KDE since I almost exclusively use Ubuntu so far. | 06:01 |
| emma | Hobbsee: No idea what you are talking about. | 06:01 |
| Hobbsee | emma: and FYI, don't try to bait me. it won't work. | 06:02 |
| pwnguin | this just got very wierd | 06:02 |
| hggdh | Hobbsee, perhaps you were talking about me, not emma? | 06:02 |
| emma | pwnguin: no kidding. | 06:02 |
| Hobbsee | hggdh: nope | 06:02 |
| Odd-rationale | https://bugs.launchpad.net/ubuntu/+bug/252228 <-- funniest bug i heard in a long time! | 06:02 |
| ubottu | Launchpad bug 252228 in ubuntu "Changing volume changes gnome theme (?)" [Undecided,New] | 06:02 |
| techno_freak | :0 | 06:03 |
| emma | Odd-rationale: that doesn't even seem possible. | 06:03 |
| Hobbsee | sure it is. | 06:03 |
| Hobbsee | if you manage to crash gnome-session-thingo, it'll change your theme. | 06:03 |
| hggdh | might have some trace in ~/.xsession-errors | 06:04 |
| hggdh | renaming a log file is always a dangerous action | 06:05 |
| Odd-rationale | doesn't xorg create a new log file everytime it starts anyways? | 06:06 |
| hggdh | every time it starts, yes | 06:06 |
| hggdh | but in this case it was not restarted. I do not know how the code deals with trying to write to a file that does not exist anymore | 06:06 |
| Hobbsee | errr... | 06:07 |
| * hggdh stands in attention | 06:07 | |
| Hobbsee | note to self: don't run gnome-session when it's already in a session | 06:07 |
| hggdh | :-) | 06:07 |
| RAOF | Hobbsee: It's not idempotent? :) | 06:07 |
| hggdh | perhaps isopotent? | 06:07 |
| * Hobbsee has no idea what that is? | 06:08 | |
| Odd-rationale | Hobbsee: what happens? | 06:09 |
| Hobbsee | RAOF: ah right. partially | 06:09 |
| pwnguin | idempotent == doesn't change states | 06:09 |
| pwnguin | like asking the ATM how much money you have | 06:09 |
| Hobbsee | Odd-rationale: try it. it doesn't seem to do anything particularly devastating. but it's weird. | 06:09 |
| Hobbsee | oh, and don't ctrl+c it afterwards! | 06:10 |
| hggdh | Hobbsee, just start another gnome-session? | 06:10 |
| Hobbsee | oh, adn close firefox first. | 06:10 |
| Odd-rationale | Hobbsee: i was hoping you wouldn't say that... you know my curiousity is piqued... | 06:10 |
| Hobbsee | yeah | 06:10 |
| Hobbsee | ehe | 06:10 |
| hggdh | oh boy | 06:10 |
| hggdh | weird | 06:11 |
| hggdh | I even got sound back! | 06:11 |
| hggdh | and nautilus crashed... | 06:11 |
| Hobbsee | haha | 06:11 |
| Hobbsee | like i say...it seems...interesting | 06:11 |
| hggdh | but, then, now that I have sound again... | 06:11 |
| Odd-rationale | just type gnome-session in a gnome-terminal? | 06:12 |
| hggdh | yep | 06:12 |
| Odd-rationale | [odd-rationale@evo ~]$ gnome-session | 06:12 |
| Odd-rationale | gnome-session: you're already running a session manager | 06:12 |
| Odd-rationale | [odd-rationale@evo ~]$ | 06:12 |
| Odd-rationale | :/ | 06:13 |
| Odd-rationale | not very interesting to me... | 06:13 |
| Hobbsee | Odd-rationale: would you be running metacity? | 06:13 |
| Odd-rationale | yep | 06:13 |
| Hobbsee | hggdh: are you? | 06:13 |
| * Hobbsee wonders if it's a compiz / metacity thing. | 06:13 | |
| hggdh | perhaps it depends on what version of Ubuntu you are running. On mine (Intrepid with metacity) I have two gnome-sessions, one running and one defunct metacity | 06:14 |
| hggdh | I do not run compiz | 06:14 |
| Hobbsee | very strange. | 06:15 |
| Odd-rationale | is intrepid gnome 2.23 ? | 06:15 |
| Hobbsee | oh well. bugs! | 06:15 |
| hggdh | the new metacity now seems to be a zombie | 06:15 |
| Hobbsee | Odd-rationale: .6. yes | 06:15 |
| hggdh | Odd-rationale, yes | 06:15 |
| emma | :) | 06:15 |
| hggdh | btw -- anyone running Intrepid here? | 06:16 |
| hggdh | bad news on keyboard mapping right now... | 06:16 |
| Hobbsee | yes | 06:17 |
| Hobbsee | there's a solution for it, though | 06:17 |
| Hobbsee | oh, and you need to install -evdev if you don't have it | 06:17 |
| Odd-rationale | Hobbsee: well, i'm on arch. so that might be it... | 06:17 |
| RAOF | pwnguin: No, 'x' is idempotent <=> x^2 = 1 :P | 06:17 |
| RAOF | Eeep. I fail! | 06:18 |
| RAOF | Idempotent <=> x^2 = x | 06:18 |
| pwnguin | uh | 06:18 |
| Hobbsee | RAOF: offtopic, surely? :) | 06:18 |
| RAOF | Where here, we have 'gnome-session' as 'x' and the operation of running 'x' is multiplication :) | 06:18 |
| pwnguin | the formal definition of idempotent is that multiple applications of the same operation yield the same result | 06:18 |
| RAOF | pwnguin: Right. x^2 = x. I was thinking involution. | 06:19 |
| RAOF | Also, somewhat offtopic, yes. | 06:19 |
| pwnguin | the end result is the same state :{ | 06:19 |
| RAOF | pwnguin: Only if it has already been run, though. | 06:19 |
| pwnguin | what? | 06:19 |
| RAOF | But everyone needs to know more maths! | 06:19 |
| Hobbsee | hey, wha? | 06:20 |
| pwnguin | more math is good | 06:20 |
| Hobbsee | sandisk apparently has discontinued their 8gb usb sticks ;( | 06:20 |
| pwnguin | but logic helps too | 06:20 |
| RAOF | pwnguin: gnome-session is idempotent with respect to the operation 'running' iff running gnome-session twice yields the same state as running gnome-session once. | 06:20 |
| RAOF | Hobbsee: To replace them with 16gb usb sticks? | 06:21 |
| pwnguin | closer | 06:21 |
| Hobbsee | RAOF: no - it appears they're only making 4gb ones now. | 06:21 |
| pwnguin | RAOF: you need for all | 06:21 |
| Hobbsee | or at least, in teh titanium. | 06:21 |
| pwnguin | if it runs a third time and you get two sesssions | 06:21 |
| pwnguin | fail | 06:21 |
| RAOF | pwnguin: But then running it twice doesn't result in the same state as running it once :P | 06:21 |
| dholbach | good morning | 06:22 |
| RAOF | x^2 = x <=> x^n = x :P | 06:22 |
| Hobbsee | hey dholbach | 06:22 |
| pwnguin | we'll just leave that inductive reasoning on the table | 06:22 |
| dholbach | hi Hobbsee | 06:22 |
| RAOF | Bah. x^2 = x => x^n = x, but not the converse. | 06:22 |
| hggdh | cheers, dholbach | 06:22 |
| dholbach | hiya hggdh :) | 06:23 |
| RAOF | Howdy dholbach. Welcome to #ubuntu-mathematics. | 06:23 |
| pwnguin | running gnome session n times results in 1 long lived gnome-session, for all x greater than 0 | 06:23 |
| hggdh | and some zombies | 06:23 |
| dholbach | WAAH! | 06:23 |
| hggdh | at least on Intrepid | 06:23 |
| RAOF | pwnguin: Right. Which is implied by 'running gnome session twice results in the same state as running gnome-session once' ;) | 06:23 |
| hggdh | so the two set have the same cardinality | 06:24 |
| pwnguin | i worry about applying inductive reasoning to parallel processes | 06:24 |
| RAOF | pwnguin: Right. My 'run' operation assumes non-parallelness. | 06:25 |
| RAOF | The word for which I know, but can't seem to place. | 06:25 |
| dholbach | hi RAOF :) | 06:25 |
| pwnguin | serialized | 06:25 |
| RAOF | Possibly serialness. Yes. | 06:25 |
| RAOF | Mmm. Cereal. | 06:25 |
| === dholbach_ is now known as dholbach | ||
| * RAOF returns to the geometry of lines in 3-space. | 06:26 | |
| pwnguin | at any rate, in the real world, the pid allocator has changed | 06:26 |
| pwnguin | emma: how goes the triaging? | 06:27 |
| schakrava | hi folks. newbie here. trying to triage my first bug(255857). verified that it has all the required information, easily reproduced it, subscribed to the bug, commented and changed the status to confirmed. what happens next? | 06:28 |
| emma | Still looking for one to dive into. | 06:28 |
| pwnguin | what was wrong with the last one? | 06:28 |
| Hobbsee | bug 255857 | 06:28 |
| ubottu | Launchpad bug 255857 in rhythmbox "[hardy] Rhythmbox won't play ogg streams stating "internal stream error"" [Undecided,Confirmed] https://launchpad.net/bugs/255857 | 06:28 |
| emma | It looked like you might have said that one could not be triaged sufficiently to count. | 06:28 |
| Hobbsee | schakrava: looks good to me. wait, and go on to another bug? | 06:29 |
| * pwnguin shakes his fist at dholbach! | 06:29 | |
| pwnguin | look what you've done | 06:29 |
| schakrava | thanks hobbsee | 06:29 |
| === dholbach_ is now known as dholbach | ||
| hggdh | interesting. Just ran a search no synaptic for evdev, and got pretty much all the -dev packages | 06:30 |
| dholbach | please network-manager, use *my* wlan, it is better for you! GAH! | 06:30 |
| hggdh | yes, and also got the xserver-xorg-input-evdev. But still, why the hits on -dev? | 06:31 |
| pwnguin | dholbach: if i took a New bug, discovered it needed information, and did the right things asking for a reply, would that be 5-a-day worthy? | 06:31 |
| hggdh | pwnguin, to my understanding, yes | 06:32 |
| dholbach | pwnguin: absolutely - the 5-a-day docs speak of "if you do a bug ..." - that's generally "making a bug better" | 06:33 |
| pwnguin | emma: see, it does count! | 06:33 |
| * Hobbsee makes all the bugs better by marking them invalid. | 06:33 | |
| hggdh | LOL | 06:33 |
| pwnguin | Hobbsee: you should start the bug assassination squad | 06:34 |
| dholbach | Hobbsee: I'm not sure the large quantity of bugsquad members would agree with you on that. :) | 06:34 |
| Hobbsee | pwnguin: now that sounds like fun. | 06:34 |
| emma | dholbach: okay wonderful! | 06:34 |
| Hobbsee | dholbach: oh well. i'm making the bugs 'better'. like you said. | 06:34 |
| Hobbsee | :P | 06:34 |
| dholbach | :-) | 06:34 |
| pwnguin | kills bugs in their sleep before they have a chance to infect the software | 06:34 |
| pwnguin | with defects! | 06:34 |
| Hobbsee | exactly. | 06:34 |
| dholbach | did you guys see bdmurray's and ogasawara's bug jam bingo? | 06:34 |
| pwnguin | i did not. | 06:34 |
| emma | dholbach: I was not sure if that is what it meant or if it meant having a 100 percent triaged bug in a final condition such as you might have it if you had filed it yourself. (by yourself here I mean literally you, dholbac). | 06:34 |
| dholbach | Check out https://wiki.ubuntu.com/5-A-Day | 06:35 |
| emma | dholbach: I didn't want to count the bug unless I knew the proper standard. | 06:35 |
| emma | Okay thank you. | 06:35 |
| dholbach | so there's a lot of ways to make a bug more telling, more insightful | 06:36 |
| dholbach | Hobbsee: ^ better? :) | 06:36 |
| hggdh | emma, the ideal state for a bug is correctly identified and resolved. Asking for needed data is a step in that direction | 06:36 |
| Hobbsee | dholbach: no :P | 06:36 |
| pwnguin | heh, the ideal state is "fix released" | 06:36 |
| hggdh | if a fix is warranted, yes | 06:37 |
| pwnguin | oh, i guess you said that | 06:37 |
| hggdh | darn it, where is my international keyboard? :-/ | 06:37 |
| pwnguin | 'fisty':'N32', | 06:38 |
| pwnguin | 'gusty':'N33', | 06:38 |
| pwnguin | 'harty':'N34', | 06:38 |
| hggdh | harty?? | 06:39 |
| pwnguin | i like fisty | 06:39 |
| hggdh | oh, sorry | 06:39 |
| hggdh | too late for meself, me guess | 06:39 |
| Odd-rationale | i actually thought it has gusty at first... | 06:39 |
| Hobbsee | pwnguin: you've been talking to jdub, i take it? | 06:44 |
| hggdh | schakrava, re. bug 255857, what version of Ubuntu/rythmbox are you running? | 06:47 |
| ubottu | Launchpad bug 255857 in rhythmbox "[hardy] Rhythmbox won't play ogg streams stating "internal stream error"" [Undecided,Confirmed] https://launchpad.net/bugs/255857 | 06:47 |
| pwnguin | pwnguin: ? | 06:48 |
| pwnguin | Hobbsee: that came from the bingo generator | 06:48 |
| schakrava | hggdh: same as the reporter, i think. ubuntu: 8.04 and rhythmbox 0.11.5 | 06:50 |
| schakrava | 8.04.1 to be precise | 06:52 |
| hggdh | schakrava, can you please state this in the bug (for completeness) | 06:52 |
| hggdh | this will help the maintainers | 06:53 |
| choudesh | what times the the bug jam officially start? | 06:54 |
| hggdh | since I do not do sound, I cannot mark it as triaged (I do not know what else would be needed for rythmbox). Hell, I do not even have sound right now... | 06:54 |
| schakrava | done, added comments. thanks for helping | 06:56 |
| schakrava | so someone will automatically pick it up and fix the code eventually? | 06:57 |
| hggdh | schakrava, thank you for helping triage them bugs. Your help is appreciated | 06:57 |
| tuxmaniac | can someone advice whether I should close this bug as Fix Released and how to answer the OP's question? Bug 119927 | 06:57 |
| ubottu | Launchpad bug 119927 in wxmaxima "wxmaxima cursor changes and freezes" [Undecided,Incomplete] https://launchpad.net/bugs/119927 | 06:57 |
| hggdh | schakrava, I expect someone in bug-control, or the maintainer, will pick it up. As I said, I do not want to mark it triaged due to lack of knowledge on sound issues | 06:58 |
| schakrava | ok. sounds good. just making sure since i am a total newbie | 06:59 |
| hggdh | tuxmaniac, it sounds more like -- now -- invalid. We do not know what fixed it, nor if it was indeed a code fix | 07:00 |
| Odd-rationale | How do upstream project get notified? | 07:00 |
| hggdh | Odd-rationale, it is usually our responsibility to open a bug upstream | 07:01 |
| hggdh | tuxmaniac, for the response... I guess the best is to state we depend on helpers to look at bugs and work on them. | 07:02 |
| hggdh | schakrava, welcome, and thanks for helping | 07:02 |
| Odd-rationale | hggdh: so setting the padkage to gnome-desktop or kde4base is not enough... too bad... :( | 07:03 |
| hggdh | Odd-rationale, :-D indeed | 07:03 |
| hggdh | Odd-rationale, please keep in mind that not all use launchpad... so upstream does in fact means "up"... and it is part of our work to let "up" know of an issue | 07:05 |
| * hggdh also got hit by that | 07:05 | |
| tuxmaniac | thanks hggdh | 07:05 |
| Odd-rationale | hggdh: so i have to go to the gnome bugzilla to file an upstream bug? and to the kde (whatever)? | 07:05 |
| hggdh | welcome, tuxmaniac. Thank you for helping | 07:06 |
| hggdh | Odd-rationale, yes. For KDE it is http://bugs.kde.org/ | 07:07 |
| hggdh | and there are many others... | 07:07 |
| Odd-rationale | that sucks... | 07:07 |
| Odd-rationale | doesn't launchpad have integration with bugzilla and trac? i remember reading about it somewhere... | 07:08 |
| hggdh | well... an old friend of mine used to say "life sucks, and then you die". I prefer "such is life" | 07:08 |
| tuxmaniac | One silly question.. If I had triaged this bug yesterday and then today after the response I set it to invalid can I add it to my 5-a-day list today also?? :P | 07:08 |
| hggdh | gnome bugzilla has had some history issues on integration. | 07:08 |
| hggdh | tuxmaniac, yes, you can. | 07:09 |
| Odd-rationale | tuxmaniac: uh, yeah ;) | 07:09 |
| tuxmaniac | hehehcool cool | 07:09 |
| hggdh | tuxmaniac, one less bug on the face of Earth is worth a 5-a-day | 07:09 |
| hggdh | (for the correct, kosher, reasons) | 07:10 |
| tuxmaniac | Odd-rationale: damn. 46!!! :O | 07:10 |
| Odd-rationale | :E | 07:11 |
| Odd-rationale | the some 5 packages 9 times... :P | 07:11 |
| Odd-rationale | *same | 07:11 |
| dholbach | does anybody know who is going to organise the Bug Jam in Ecuador? | 07:15 |
| dholbach | is it Ruben Romero? | 07:15 |
| dholbach | ah yeah, looks like it | 07:16 |
| === hggdh is now known as hggdh-zzz | ||
| pwnguin | im not sure to ask here or in -quality, but i know some LP api users are here: how many reports assigned to yelp get reassigned elsewhere over time? | 07:19 |
| Odd-rationale | what's the name of the thing that automatically install codecs for totem/etc. ? | 07:27 |
| tuxmaniac | dholbach: we might be getting around 3-4 in Chennai, a similar 3 in Bangalore and most of the other crowd spread across the gigantic country on IRC. | 07:28 |
| tuxmaniac | also dholbach I added the 5-a-day team as indian-team (as in LP) but doesnt reflect in the stats until now. Any reasons? | 07:29 |
| dholbach | tuxmaniac: make sure it shows up in your 5-a-day-data branch on code.launchpad.net/people/+me | 07:30 |
| dholbach | tuxmaniac: then allow some time for the stats to be updated | 07:30 |
| Odd-rationale | why can i not change the importance? | 07:41 |
| pwnguin | because you're not important | 07:41 |
| Odd-rationale | :'( | 07:41 |
| pwnguin | more seriously, because it's a team based thing | 07:41 |
| Odd-rationale | NOBODY is important! | 07:41 |
| pwnguin | im not important either | 07:41 |
| * Odd-rationale is nobody... | 07:41 | |
| pwnguin | in fact, i think importance is a bit disingenious | 07:42 |
| === thekorn_ is now known as thekorn | ||
| thekorn | good morning! | 07:43 |
| pwnguin | if five developers all have critical tasks on their queue ahead of a high task, its not going to get looked at quickly. similarly, if one developer has a bunch of low priority tasks and a medium comes up | 07:43 |
| pwnguin | its his highest priority | 07:43 |
| persia | Well, maybe. Depends on the developer, and any priorities that may be external to bugs. | 07:44 |
| pwnguin | importance, basically is a socially calculated thing | 07:44 |
| Odd-rationale | I just wanted to change something to a feature request... | 07:44 |
| persia | If, for example, a given package needs a rebuild as part of a library transition someone is doing, they may choose to fix bugs in that package before bugs in other packages they watch, regardless of importance. | 07:44 |
| pwnguin | yea, its a bit annoying that wishlist is protected | 07:45 |
| persia | Odd-rationale: Best method is to ask for someone to change the importance here until you've collected enough triage experience to join the team that sets importance. | 07:45 |
| Odd-rationale | i see... Thanks! | 07:45 |
| tuxmaniac | if someone is on PPC can you please help me confirm the bug 37169 presence in Hardy's maxima ? | 08:02 |
| ubottu | Launchpad bug 37169 in maxima "Maxima hangs on ppc" [Medium,Confirmed] https://launchpad.net/bugs/37169 | 08:02 |
| tuxmaniac | the last confirmed report was for Feisty | 08:02 |
| tuxmaniac | or rather edgy | 08:02 |
| persia | Do we have a PPC testers team? | 08:03 |
| persia | I know that as a member of CJK-testers, it's very handy to get the team subscribed to bugs that need CJK locales to verify/troubleshoot. I wonder if the same would be true for various architectures. | 08:04 |
| emma | I'm learning about bug triaging - What needs to be done to this bug report so that it is triaged? -- https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/255956 | 08:06 |
| ubottu | Launchpad bug 255956 in firefox-3.0 "Editing or creating a photo album on facebook crashes browser." [Undecided,New] | 08:06 |
| Odd-rationale | emma: i would guess either firefox or java, based on the comments... | 08:09 |
| emma | We might have been looking at the wrong list. That list we are looking at are all bugs that are not fully triaged, so there are various little things to improve them, but here's the list of bugs that 'have no home' | 08:10 |
| emma | https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&field.status%3Alist=NEW&field.importance%3Alist=UNDECIDED&assignee_option=none&field.assignee=&field.bug_reporter=&field.bug_contact=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=&field.tags_combinator=ANY&field.has_n ... | 08:10 |
| emma | ... o_package.used=&field.has_no_package=on&search=Search | 08:10 |
| emma | Wholey moley | 08:10 |
| techno_freak | :0 | 08:11 |
| emma | Try this -- http://tinyurl.com/5uxg9a | 08:11 |
| emma | That is the list of bugs with no home. | 08:12 |
| * tuxmaniac sees the need for including changelog info right from the previous version synced from debian till the current sync | 08:17 | |
| emma | hi mvo | 08:17 |
| emma | oh wait i didn't know we were in this channel :) | 08:17 |
| persia | tuxmaniac: We try to do that with the -v option when building the source package, but not everyone always remembers. | 08:18 |
| tuxmaniac | persia: yeah. true. bug 172575 would have got closed if that was the case :-) | 08:19 |
| ubottu | Launchpad bug 172575 in pymol "Scripting pymol is not supported in Gutsy" [Unknown,Fix released] https://launchpad.net/bugs/172575 | 08:19 |
| tuxmaniac | In Ubuntu it is still open | 08:19 |
| tuxmaniac | :) | 08:19 |
| persia | tuxmaniac: Well, that's also part of the bugs-fixed-elsewhere problem: often the format of the notice of bug closure isn't presented well when it comes to Ubuntu. | 08:21 |
| tuxmaniac | aah ok | 08:21 |
| persia | I hear that the LP devs are looking at version tracking of bugs against packages, so we know in which version it existed, and in which it was closed. | 08:21 |
| persia | If there was also a bug importer for Debian bugs that included the Debian version information, we might be able to leverage that. | 08:21 |
| persia | Note that this isn't necessarily 100% correct, as sometimes a merge preserves the thing that was broken (if, perhaps, it fixes a different use case, and some debate would be useful) | 08:22 |
| tuxmaniac | looks like the package was synced right out of debian and ubuntu did not have local changes. Also the OP says the patch fixes the bug. So I think it should be closed in Ubuntu as well. | 08:24 |
| persia | tuxmaniac: In this case, I completely agree with you: I just wanted to point out some of the factors that might complicate things, as I think each bug deserves investigation, rather than just being closed because the version numbers appear to have grown. | 08:26 |
| * persia recently fixed a bug with a patch that had been in upstream VCS for a long time, and just never made it to a release | 08:26 | |
| mvo | hi emma | 08:27 |
| emma | Hi. | 08:33 |
| Odd-rationale | anyone know how to force the ~/.5-a-day-<username>/team file into ones bzr branch? | 08:37 |
| seb128 | dholbach, jcastro: around? | 08:40 |
| Odd-rationale | 5-a-day --add <team> added the correct team to the ~/.5-a-day-<username>/team file. but for some reason. that file is not showing up on the bzr branch... | 08:40 |
| seb128 | Odd-rationale: hi, I just wanted to talk to you, could you stop reassigning random bugs to gnome-desktop on launchpad? | 08:41 |
| Odd-rationale | seb128: sorry. like which one? | 08:41 |
| seb128 | Odd-rationale: gnome-desktop is the "about GNOME" dialog and a library, it has nothing to do with all the things you reassign there | 08:41 |
| seb128 | Odd-rationale: like every single font, sound, etc issue you reassigned there | 08:42 |
| Odd-rationale | so where would i do something that has to do with the gnome-appearence thing? | 08:42 |
| Odd-rationale | s/do/put | 08:42 |
| seb128 | gnome-appearance-capplet is a gnome-control-center binary | 08:43 |
| persia | Odd-rationale: As a general rule, don't assign bugs to anyone other than yourself or someone for whom you know you can speak (e.g. your staff) | 08:43 |
| dholbach | seb128: yes | 08:43 |
| Odd-rationale | seb128: I see. thanks for telling me! | 08:43 |
| seb128 | dholbach: wanted to ask if you knew about Odd-rationale and can make him stop doing wrong reassigning but he's on the channel | 08:43 |
| * seb128 cleans the mess now | 08:44 | |
| dholbach | Odd-rationale: one of your next commits should push it to LP | 08:44 |
| Odd-rationale | dholbach: ok. | 08:44 |
| dholbach | Odd-rationale: but to force it you can cd ~/.5-a-day-<LPID>; bzr push | 08:44 |
| Odd-rationale | dholbach: ok thanks! | 08:44 |
| Odd-rationale | seb128: if there is anything else i;m doing wrong, please let me know... | 08:45 |
| Odd-rationale | persia: i assigned it to a package. does that count? | 08:45 |
| seb128 | Odd-rationale: you flooded gnome-desktop wrongly but out of that no ;-) as a rule if you don't know where a bug should go don't reassigning it | 08:45 |
| Odd-rationale | ok. i didn't know a gnome-control-center package existed... until you told me. | 08:46 |
| persia | Odd-rationale: Sorry, no. My confusion. That said, gnome-desktop is only a meta-package, and probably has extremely few bugs. | 08:46 |
| seb128 | persia: to be exact it's not, it's a lib and the about GNOME dialog | 08:48 |
| seb128 | libgnome-desktop and gnome-about binaries | 08:48 |
| persia | seb128: Indeed. I am much mistaken. | 08:48 |
| Odd-rationale | i see. the thing is, i couldn't find where to put the gnome-mouse-properties, appearence, etc. Now i know better... | 08:48 |
| persia | Odd-rationale: If you have trouble, ask here, and someone can help you find the right package. | 08:48 |
| Odd-rationale | thanks! | 08:48 |
| dholbach | adding a note to https://wiki.ubuntu.com/Bugs/FindRightPackage might help | 08:49 |
| Odd-rationale | read that. good stuff! | 08:49 |
| pwnguin | should Bug #234865 be fix released? | 09:01 |
| ubottu | Launchpad bug 234865 in gnome-games "Package glchess fails to install and ask removal of gnome-games" [Low,Fix committed] https://launchpad.net/bugs/234865 | 09:01 |
| thekorn | pwnguin, no, it's fixreleased for almost all tasks, but fix did not land into hardy yet | 09:04 |
| === dholbach_ is now known as dholbach | ||
| === zulizzi is now known as Guest58091 | ||
| === emgent is now known as pint | ||
| === pint is now known as emgent | ||
| === jjesse_ is now known as jjesse | ||
| === hggdh-zzz is now known as hggdh | ||
| mvo | pedro_: if you could do a sru verficatin for #255666 that would be cool (the isv guys are pushing for it) | 13:48 |
| pedro_ | mvo: ok no problem, I'll do it in a few minutes | 13:49 |
| mvo | pedro_: muchos gracias | 13:51 |
| pedro_ | mvo: por nada ;-) | 13:51 |
| bddebian | Boo | 14:32 |
| qense | hello | 14:35 |
| bddebian | Hello qense | 14:35 |
| Odd-rationale | looking at the comments, this does not seem to be a bug anymore: https://bugs.launchpad.net/ubuntu/+bug/241376 should i mark as invalid? or what is the correct procedure? Thanks | 15:01 |
| ubottu | Launchpad bug 241376 in ubuntu "Unwanted gray space around buttons and boxes." [Undecided,New] | 15:01 |
| Hobbsee | Odd-rationale: sounds good to me. | 15:02 |
| Odd-rationale | k. thanks! | 15:02 |
| Odd-rationale | this is the first time i came across one that i felt should be marked invalid. just wanted to make sure... | 15:02 |
| tuxmaniac | Hi. I did 5-a-day --add-team <teamname> but it still isnt reflecting in the stats. Its been 2 days. nd I again tried it today half hour back. | 15:25 |
| tuxmaniac | --show-team shows the teams | 15:25 |
| tuxmaniac | any clue? | 15:25 |
| Odd-rationale | try to cd into your ~/.5-a-day-<LPID> | 15:28 |
| Odd-rationale | and run "bzr push" | 15:28 |
| tuxmaniac | says no new revisions to push | 15:31 |
| Odd-rationale | hmm... | 15:34 |
| tuxmaniac | hopefully it doesnt happen to the tags for GBJ :-) | 15:35 |
| Odd-rationale | other people were having the same trouble as you... | 15:35 |
| Odd-rationale | so, if in the comments, someone says "i have that problem, too" is it safe to mark as confirmed? | 15:46 |
| tuxmaniac | Odd-rationale: I think so yes. But its better to reproduce yourself if possible | 15:46 |
| Odd-rationale | k. | 15:47 |
| techno_freak | Odd-rationale, ask them whether they could reproduce the bug using the same steps as provided by the original bug reporter, or does he follow something different or has more info? | 15:48 |
| hggdh | including version information | 15:48 |
| Odd-rationale | ok | 15:48 |
| tuxmaniac | funny bug this is. But yes. It is reporducible. bug 164951 | 15:55 |
| ubottu | Launchpad bug 164951 in scilab "graphic window outside the screen when compiz is turned on" [Undecided,New] https://launchpad.net/bugs/164951 | 15:55 |
| techno_freak | there have been earlier bugs similar to such behaviour like window maximizing too big that the title border goes out of screen space, etc. | 15:56 |
| techno_freak | title bar* | 15:56 |
| Odd-rationale | i had that, in gutsy with compiz i think it was... ;) | 15:59 |
| Odd-rationale | Hmm. so what if a guy reports a bug, and later comes back and reports that he can no longer reproduce it after reboot? Does this invalidates the bug? | 16:25 |
| seb128 | depends if the bug has enough details to be useful or not | 16:26 |
| seb128 | if it lacks detail and the submitter don't get it to reply to questions it should be closed | 16:26 |
| Odd-rationale | What do i do if a bug report is written mostly in another language? | 16:39 |
| techno_freak | seb128, with respect to bug #255932, alsa seems to work for him, but for me with pulseaudio even rhythmbox doesn't play alone | 16:39 |
| ubottu | Launchpad bug 255932 in pulseaudio "audio conflict: rhythmbox/movie player and firefox" [Undecided,New] https://launchpad.net/bugs/255932 | 16:39 |
| techno_freak | Odd-rationale, you use google translate or seek help of some people who know that language to translate it for you if you can find one, else just move on.. | 16:40 |
| seb128 | techno_freak: ok, I've no real clue about the sound stack, I just know flash creates some issues and pulseaudio some others so usually it's of those to blame | 16:40 |
| techno_freak | seb128, hmm ok :) | 16:40 |
| Odd-rationale | Is there a bugs section of lp for laungauges other and en? | 16:40 |
| seb128 | techno_freak: that's just that people open bugs against rhythmbox and I know it's not rhythmbox fault ;-) | 16:41 |
| techno_freak | he he, agreed ;) | 16:41 |
| m_newton | hello | 16:43 |
| m_newton | i was looking at this bug https://bugs.edge.launchpad.net/ubuntu/+bug/146512 <<< it is a update bug [from fiesty to gutsy] What should i categorise it as | 16:43 |
| ubottu | Launchpad bug 146512 in ubuntu "Reinstall required for some applications to work" [Undecided,New] | 16:43 |
| techno_freak | m_newton, the bug is a bit old, I would ask them if they had similar problems with gutsy > hardy upgrade? :) | 16:47 |
| techno_freak | m_newton, mark as incomplete, so if they don't respond, it expires :)) | 16:47 |
| techno_freak | err.. s/:))/:)/ | 16:47 |
| === bdmurray changed the topic of #ubuntu-bugs to: Global Bug Jam - https://wiki.ubuntu.com/GlobalBugJam | Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu | ||
| bdmurray | bug 256089 could use some translation | 17:01 |
| ubottu | Launchpad bug 256089 in ubuntu "logitech fusion webcam" [Undecided,New] https://launchpad.net/bugs/256089 | 17:01 |
| techno_freak | anybody uses email notifications in Pidgin? | 17:05 |
| emma | When we find a bug that is obviously missing information that is neeeded to adress it, should we leave a reply asking for the information and then also mark as incomplete? | 17:11 |
| bdmurray | emma: yes, that is correct | 17:12 |
| emma | Okay thanks. | 17:12 |
| techno_freak | bug #255972 - asked in #pidgin where i got the response that it should be ideally login directly but it never worked that way for years. What shall I do with this bug? | 17:13 |
| ubottu | Launchpad bug 255972 in pidgin "Have to login manually when opening Hotmail inbox" [Undecided,New] https://launchpad.net/bugs/255972 | 17:13 |
| dholbach | we have a UK Jam too! | 17:14 |
| dholbach | yoohooo! | 17:14 |
| techno_freak | :) | 17:14 |
| bdmurray | techno_freak: it sounds like it can be confirmed and wishlist then | 17:15 |
| techno_freak | bdmurray, ok :) | 17:15 |
| persia | techno_freak: If it's been a problem for years, there may also be an upstream report to which you could link the bug. | 17:17 |
| bdmurray | I'd ask them if there is an upstream bug you can link to too. | 17:17 |
| techno_freak | persia, ok, will check it out. | 17:17 |
| === mcas_away is now known as mcas | ||
| tuxmaniac | aah coolness! our tag works | 17:31 |
| whs | hello, i'm from ThaiTeam running BugJam. I don't think we'll found any bugs in the jam. any suggestion? | 17:35 |
| techno_freak | whs, why so? | 17:35 |
| tuxmaniac | whs: as in you are trying to report bugs? | 17:35 |
| whs | tuxmaniac, no, I don't think we'll found any bug | 17:35 |
| techno_freak | whs, you can check out open unconfirmed bugs and check whether you can reproduce them :) | 17:35 |
| whs | techno_freak, thank you | 17:36 |
| whs | techno_freak, which tag? | 17:36 |
| techno_freak | whs, pardon me, tag? | 17:36 |
| whs | techno_freak, which tag that unconfirmed bugs in? | 17:37 |
| emma | For this bug I am thinking about giving detailed instructions to the person about how to include relevant information about their system and then marking it incomplete -- https://bugs.launchpad.net/ubuntu/+bug/139458 | 17:37 |
| ubottu | Launchpad bug 139458 in ubuntu "volume controll does not work on laptop /subwoofer/" [Undecided,New] | 17:37 |
| emma | Would that be the right thing to do? | 17:37 |
| emma | Detailed information about how to include relevant information in the case of sound problems. | 17:38 |
| techno_freak | emma, if you are asking for more info, mark it as incomplete, and yes you can give instructions for the bug reporter on how to get the information you ask for :) | 17:38 |
| emma | Okay great. Thank you. | 17:38 |
| emma | I'll show you what I did when I get it written up. | 17:38 |
| emma | (rather new to this but would like to do it right :P) | 17:39 |
| techno_freak | techno_freak, emma, there is also a https://wiki.ubuntu.com/DebuggingSoundProblems which you might want to refer him/her to | 17:39 |
| emma | Would it be a stretch to assign this one to ALSA right now? | 17:40 |
| emma | not assign, but rather, classify it as being with that package? | 17:40 |
| mcas | hello everyone | 17:42 |
| hggdh | whs, on launchpad.net, do an " Advanced Search" , and select stati New, Incomplete (with response), and Incomplete (without response). This will show you all non-confirmed, non-triaged bugs | 17:43 |
| whs | thank you | 17:43 |
| hggdh | you are welcome. Thank you for helping | 17:44 |
| emma | Guys here is what I added to that bug report, what do you think? -- https://bugs.launchpad.net/ubuntu/+bug/139458/comments/6 | 17:45 |
| ubottu | Launchpad bug 139458 in ubuntu "volume controll does not work on laptop /subwoofer/" [Undecided,New] | 17:45 |
| hggdh | emma, it is not clear it is an ALSA issue | 17:45 |
| hggdh | and your request is good. | 17:46 |
| emma | Okay. Some times knowing which package it concerns is tricky. | 17:46 |
| hggdh | it is... ALSA, pulseaudio, etc... | 17:47 |
| tuxmaniac | the GBJ wiki is getting loaded very very slowly | 17:50 |
| === pedro__ is now known as pedro_ | ||
| LaserJock | tuxmaniac: the wiki was just upgraded a day or so ago and there's some performance issues that are being worked on | 17:56 |
| jcastro | ok, this "use brainstorm" stock response needs to be fleshed out more I think | 17:56 |
| === macd_ is now known as macd | ||
| * persia seconds jcastro, with extra whips | 18:07 | |
| persia | Also, if an idea is well defined, and related to a specific package, I'd rather see it as a wishlist bug, for which I might merge a fix when reviewing the package. | 18:09 |
| emma | Are any of you bzr experts? | 18:12 |
| seb128 | emma: try #bzr | 18:19 |
| emma | Well my team is having some issues with the 5-a-day application. For only one member of our team is it showing up in the tag and in the team totals, for the rest of us, only in the tag. | 18:20 |
| seb128 | ah, that's rather a 5-a-day issue then | 18:21 |
| emma | Is there a channel for that? | 18:22 |
| persia | This is the channel for that | 18:23 |
| === sumanc is now known as schakrava | ||
| emma | We are a pretty scrappy group we will figure it out. Just thought I would see if there was a common answer :) | 18:25 |
| Odd-rationale | there was someone else havin the same problem. tuxmaniac i beleive it was... | 18:27 |
| seb128 | emma: that would be a good question for dholbach but he finished his work day and is not around | 18:27 |
| schakrava | can someone help me find why the status of bug 255857 went back to status New? | 18:28 |
| ubottu | Launchpad bug 255857 in rhythmbox "[hardy] Rhythmbox won't play ogg streams stating "internal stream error"" [Low,New] https://launchpad.net/bugs/255857 | 18:28 |
| Odd-rationale | seb128: i did talk to dholbach. he said one of the later pushes will do it... | 18:28 |
| Odd-rationale | or bzr push. | 18:28 |
| Odd-rationale | but that didnt work... | 18:28 |
| tuxmaniac | Odd-rationale: yes it was me. and stil the same | 18:28 |
| emma | tuxmaniac: you are dholbach? | 18:28 |
| Odd-rationale | somehow, i managed to get it. I don't know how... | 18:29 |
| Odd-rationale | see: http://bazaar.launchpad.net/~odd-rationale/5-a-day-data/main/files | 18:29 |
| emma | tuxmaniac: sorry I read up and got more context :) | 18:29 |
| Odd-rationale | don't ask me what i did... i just "man bzr" and started running random commands... ;) | 18:29 |
| tuxmaniac | emma: I cant be dholbach :-D | 18:29 |
| Odd-rationale | i also posted a question on #bzr. preeety quiet there... | 18:30 |
| emma | wouldn't it be bzr add <what-the-name-of-team-is> ? | 18:30 |
| techno_freak | tags are working from 5-a-day applet, but team is not | 18:31 |
| Odd-rationale | techno_freak: exactly. | 18:32 |
| emma | techno_freak: yep that's our experience too. I wonder why. Any ideas how to fix it? | 18:33 |
| emma | They are working for Odd-rationale | 18:34 |
| techno_freak | umm? | 18:34 |
| emma | For some reason Odd-rationale has a team data but the rest of us don't. | 18:35 |
| Odd-rationale | techno_freak: yeah. see my bzr branch http://bazaar.launchpad.net/~odd-rationale/5-a-day-data/main/files | 18:35 |
| techno_freak | i will try manually touching the file and adding the team name | 18:36 |
| tuxmaniac | techno_freak: I did that too | 18:36 |
| Odd-rationale | i'm going to file a bug report... | 18:36 |
| techno_freak | tuxmaniac, what happened? | 18:36 |
| techno_freak | Odd-rationale, please do, i will confirm it ;) | 18:37 |
| emma | Don't classify it though so that I can get some experiecing with triaging. | 18:37 |
| emma | I think this one might go with 5-a-day | 18:37 |
| techno_freak | tuxmaniac, successfully pushed, let me see what happens | 18:41 |
| tuxmaniac | techno_freak: nothing worth mentioning :) | 18:41 |
| emma | techno_freak: sounds great, i hope you have it. :) | 18:42 |
| techno_freak | no, the team file did not get added, may be i need to look at man bzr | 18:43 |
| bdmurray | bzr add adds a file | 18:44 |
| techno_freak | tried that, do i also need to do bzr commit? | 18:45 |
| bdmurray | yes | 18:45 |
| techno_freak | ok | 18:45 |
| techno_freak | :) | 18:45 |
| bdmurray | bzr add, bzr commit, bzr push | 18:45 |
| bdmurray | ogasawara_: bug 255955 is regarding the wireless indicator blinking in Intrepid - that's a feature right? | 18:47 |
| ubottu | Launchpad bug 255955 in linux "HP dv9830, network indicator light blinks on and off." [Undecided,New] https://launchpad.net/bugs/255955 | 18:47 |
| bdmurray | Okay, closed won't fix since it is a feature. | 18:50 |
| emma | bdmurray: i did bzr add team | 18:52 |
| emma | then i did bzr commit and it opened up something that looks like nano | 18:52 |
| emma | -----this line and the following will be ignored --- | 18:52 |
| === asac_ is now known as asac | ||
| emma | techno_freak: ^ | 18:53 |
| techno_freak | emma, you have to type a commit message there | 18:55 |
| techno_freak | something like "adding team file" | 18:55 |
| techno_freak | and press Ctrl+X | 18:55 |
| emma | something like? heh | 18:56 |
| emma | Okay I'll go with that... | 18:56 |
| techno_freak | emma, ever used a version control system? | 18:57 |
| techno_freak | :) | 18:57 |
| emma | Never :) Not until now :) | 18:57 |
| emma | Okay I did control X and saved it. Do I close it now? | 18:57 |
| emma | File Name to Write: bzr_log.WSc9d0 | 18:58 |
| tuxmaniac | you should type :wq to save and quit | 18:58 |
| techno_freak | tuxmaniac, it is not vi | 18:58 |
| Odd-rationale | lol. is this nano or vi? | 18:58 |
| techno_freak | it's nano, co Ctrl+X and yes to save | 18:59 |
| bdmurray | mvo: ping | 19:05 |
| === e-jat is now known as fenris- | ||
| mvo | bdmurray: pong | 19:11 |
| bdmurray | mvo: I'm looking at bug 256131 and it mentions something that needs to be looked up in /etc/apt/apt.conf is that right? | 19:13 |
| ubottu | Launchpad bug 256131 in update-manager "package update-manager 1:0.93.3 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error code (1)" [Undecided,New] https://launchpad.net/bugs/256131 | 19:13 |
| bdmurray | APT::Never-MarkAuto_Section | 19:13 |
| mvo | bdmurray: I just had a quick look at the bugreort and it seems to be a bug in "rarian-compat" | 19:14 |
| mvo | let me comment in the bug | 19:15 |
| bdmurray | okay, I thought it was something they had configured | 19:15 |
| mvo | bdmurray: main.log usually contains a good overview what the issue is | 19:15 |
| mvo | apt.log is most of the time not very useful | 19:16 |
| mvo | (except for issues with dependency reoslution) | 19:16 |
| mvo | bdmurray: thanks for telling me about this one, I will reassign to rariant-compat and talk to seb maybe | 19:16 |
| bdmurray | mvo: thanks for your help :) | 19:17 |
| bdmurray | mvo: Did you see the one I mentioned the other day regarding accessing the release notes at www.ubuntu.com? | 19:17 |
| === fenris- is now known as e-jat | ||
| mvo | bdmurray: yes, I was thinking about it, its a tricky problem. we do support CD upgrades without network already, but the user has a very valid point in that the releases notes fetching should be better distributed | 19:22 |
| bdmurray | mvo: okay, I wasn't sure you had seen it but thought it was interesting problem | 19:22 |
| mvo | bdmurray: definetly, you have a good nose for the interessting bugs :) | 19:23 |
| m_newton | yo | 19:28 |
| m_newton | !netsplit | 19:28 |
| ubottu | netsplit is when two IRC servers of the same network (like Freenode) disconnect from each other, so users on one server stop seeing users on the other. If this is happening now, just relax and enjoy the show. See http://en.wikipedia.org/wiki/Netsplit | 19:28 |
| Pici | m_newton: ? | 19:29 |
| m_newton | Pici: ?? | 19:29 |
| m_newton | lol jk sry.... just trin to be funny | 19:29 |
| bdmurray | pedro_: can you help with bug 226947? | 19:31 |
| ubottu | Launchpad bug 226947 in ubuntu "Banshee always starts when music player hotplugged" [Undecided,New] https://launchpad.net/bugs/226947 | 19:31 |
| pedro_ | bdmurray: yep, let me have a look | 19:32 |
| bdmurray | I'm not sure what it would belong to | 19:32 |
| tuxmaniac | to whom should all gnumeric bugs be assigned to? any pointers? | 19:38 |
| tuxmaniac | I mean confirmed bugs | 19:38 |
| pedro_ | bdmurray: alright, that's nautilus -> edit -> preferences -> media, in the previous releases the app in charge of that was gnome-volume-manager, I'll ask the reporter for more info, thanks you! | 19:38 |
| bdmurray | it isn't appropriate to assing bugs to people in most cases | 19:38 |
| pedro_ | is anyone having some small flickers with the new intel driver in Intrepid? | 19:39 |
| tuxmaniac | bdmurray: ok | 19:39 |
| LaserJock | tuxmaniac: assignment is used for the person/people who are actually doing the work | 19:40 |
| bdmurray | pedro_: there is a bug about that in yesterday's report | 19:40 |
| bdmurray | bug 256142 | 19:40 |
| ubottu | Launchpad bug 256142 in xserver-xorg-video-intel "Flickering with version 2.4.0" [Undecided,New] https://launchpad.net/bugs/256142 | 19:40 |
| pedro_ | wow you're fast | 19:40 |
| pedro_ | thanks you bdmurray | 19:40 |
| * pedro_ installing the trunk version | 19:41 | |
| tuxmaniac | LaserJock: yeah. confused it with something else. too many things in mind. :-) | 19:43 |
| === LucidFox is now known as LucidFox_zzzzz | ||
| afflux | debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable --- what does this mean during upgrades? | 20:11 |
| mvo | afflux: where do you see that? | 20:29 |
| mvo | afflux: during a release upgrade? or a intrepid->interpid upgrade? | 20:29 |
| afflux | mvo: in bug 256167 | 20:29 |
| ubottu | Launchpad bug 256167 in flashplugin-nonfree "package flashplugin-nonfree 10.0.1.218+10.0.0.525ubuntu1 failed to install/upgrade: subprocess post-installation script returned error exit status 1" [Undecided,New] https://launchpad.net/bugs/256167 | 20:29 |
| afflux | err, this is just a normal installation, sorry. | 20:30 |
| mvo | afflux: its definitely a valid bug, for some reason another debocnf is running would be interessting to know if that was started by the user (possible, but not very likely) or if during the dpkg run for some reason two debconf processes got started | 20:32 |
| afflux | mvo: I'm not very familiar with debconf, maybe you can just go ahead and post those questions to the bug :) | 20:32 |
| mvo | afflux: added | 20:34 |
| afflux | thanks | 20:35 |
| nellery | bdmurray, I gave a go at creating a page for converting reports to questions | 21:13 |
| nellery | would you mind reviewing it | 21:13 |
| nellery | https://wiki.ubuntu.com/NickEllery/Bugs/ConvertToQuestion | 21:13 |
| bdmurray | nellery: great! I'll do that shortly | 21:14 |
| nellery | bdmurray, thanks :) | 21:15 |
| * Old_Soldier is nosey, nice job nick | 21:16 | |
| nellery | thanks Old_Soldier | 21:17 |
| k4r1m | !bugs | 21:18 |
| ubottu | If you find a bug in Ubuntu or any of its derivatives, please file a bug report at: http://bugs.launchpad.net/ubuntu - Bugs in/wishes for the bots can be filed at http://launchpad.net/ubuntu-bots | 21:18 |
| k4r1m | !bugs k4r1m | 21:18 |
| ubottu | Sorry, I don't know anything about bugs k4r1m | 21:18 |
| bdmurray | nellery: I wonder about having the find open support questions linking to the ubuntu section of answers | 21:28 |
| alex-weej_ | http://alex-weej.blogspot.com/2008/08/sucata-run-2008.html | 21:30 |
| alex-weej_ | http://alex-weej.blogspot.com/2008/08/sucata-run-2008.html | 21:31 |
| bdmurray | nellery: looks great! | 21:33 |
| nellery | bdmurray, thanks; is there anything I should change or add? | 21:34 |
| bdmurray | nellery: maybe have the support questions part link to the ubuntu section of the answer tracker | 21:34 |
| nellery | bdmurray, alright | 21:34 |
| nellery | should I import this all the Bugs/ConvertToQuestion? | 21:35 |
| bdmurray | nellery: Absolutely! | 21:35 |
| sumanc | hi, can someone help explain why this bug's(255857) status changed to New automatically? | 21:36 |
| bdmurray | bug 255857 | 21:36 |
| ubottu | Launchpad bug 255857 in rhythmbox "[hardy] Rhythmbox won't play ogg streams stating "internal stream error"" [Low,New] https://launchpad.net/bugs/255857 | 21:36 |
| seb128 | sumanc: it didn't, I do because the submitter replied but I'm too busy to check the details so I let somebody else triage it and send it to bugzilla.gnome.org | 21:38 |
| seb128 | s/I do because/I did because | 21:38 |
| sumanc | oh ok, thanks. just wondering if i did anything wrong/counter productive | 21:39 |
| seb128 | I think it's a dup to be honest | 21:40 |
| alex-weej_ | before anyone else grills me for spam, sorry. "/amsg" works for all networks at once in X-Chat, CAUTION! | 21:40 |
| seb128 | I've read a bunch of bug having the same topic | 21:40 |
| seb128 | and it's likely a gstreamer issue | 21:40 |
| sumanc | unlike last night, i am not able to reproduce it often right now | 21:41 |
| sumanc | seb128: i am interested in understanding the radio streaming code of rhythmbox. using emacs with tags and reading the code | 21:46 |
| sumanc | any suggestions? i know how to code but kinda novice with the env and tools | 21:47 |
| seb128 | sumanc: try to connect on irc.gimp.net and join #rhythmbox that's where the people who work on rhythmbox hang, I'm just packaging it for ubuntu | 21:47 |
| sumanc | thanks for the pointer! | 21:47 |
| td123 | is there a way I can record a screen cast to record a visual bug I receive? | 21:49 |
| Odd-rationale | !screencaste | 21:50 |
| ubottu | Sorry, I don't know anything about screencaste | 21:50 |
| Odd-rationale | !screencast | 21:50 |
| ubottu | Some programs to capture your screen are recordmydesktop, Istanbul, Wink, Gvidcap, Xvidcap, vnc2swf, demorecorder. Also see https://wiki.ubuntu.com/ScreenCasts. | 21:50 |
| td123 | Odd-rationale: ty | 21:51 |
| Odd-rationale | np | 21:51 |
| td123 | Odd-rationale: one more thing, how would I include the screencast in the bug report? | 21:52 |
| Odd-rationale | td123: i'm not sure about that one. you might be able to attach it. if not, upload it to youtube or something and give the link. | 21:53 |
| td123 | Odd-rationale: cool | 21:54 |
| mlester | hey I have been told that I have run into a bug | 23:16 |
| mlester | http://ubuntuforums.org/showthread.php?t=879360 | 23:16 |
| mlester | I need assistance with resolving this bug | 23:16 |
| nellery | mlester, you should report this bug using the instructions from https://help.ubuntu.com/community/ReportingBugs | 23:18 |
| mlester | ok so it is a bug? | 23:18 |
| nellery | it could be | 23:19 |
| mlester | cause I am just looking for someone well versed in how apt and linux networking works to help troubleshoot this | 23:22 |
| mlester | I can't seem to find anyone with those characteristics though | 23:23 |
| LaserRock | mlester: when are you getting that error? | 23:24 |
| mlester | apt-get update | 23:25 |
| mlester | after check a couple mirrors is crashes | 23:25 |
| LaserRock | can you use the internet otherwise? | 23:25 |
| LaserRock | or does it seem to be just apt? | 23:26 |
| mlester | I can ping google | 23:26 |
| mlester | so it seems that its just apt | 23:26 |
| bdmurray | Have you tried changing mirrors? | 23:27 |
| mlester | what would I changed them to | 23:27 |
| bdmurray | archive.ubuntu.com? | 23:27 |
| mlester | ok I try that and see what happens | 23:27 |
| mlester | ok what would I changed the security ones | 23:34 |
| mlester | yto | 23:34 |
| mlester | bdmurray | 23:34 |
| greg-g | mlester: if you open up synaptic you can have it change your mirrors for you automatically | 23:35 |
| mlester | its ubuntu server so I dont have synaptic | 23:35 |
| mlester | sorry for not mention that | 23:35 |
| mlester | mentioning* | 23:36 |
| greg-g | ah, gotcha | 23:36 |
| greg-g | security.ubuntu.com | 23:36 |
| bdmurray | the security ones should stay the same | 23:36 |
| mlester | ok cause those are gpg errors | 23:37 |
| mrooney | hmm, can I get python syntax highlighting on the wiki? | 23:39 |
| greg-g | mrooney: dunno, I would search google for "moin moin syntax highlighting" | 23:40 |
| bdmurray | the bughelper pages have it | 23:40 |
| bdmurray | mrooney: {{{#!python | 23:40 |
| mrooney | bdmurray: thanks! by the way, would you mind linking to https://wiki.ubuntu.com/MikeRooney/EeeBotu in the #ubuntu-bugs-announce topic, maybe with "Information and Status: " before it or something? | 23:41 |
| mrooney | that way I can put status updates there, if any, and don't have to worry about bugging you for future topic changes :) | 23:41 |
| mlester | any cluse why this is occuring | 23:42 |
| mlester | clue | 23:43 |
| mlester | I would even give ssh access to it to see if anyone would want to look at the problem themself. There nothing of value on the image so u could trash it and I could just bring back up a copy | 23:44 |
| mlester | so anyone interested | 23:49 |
| mrooney | mlester: you may be better off in #ubuntu, though I am not sure exactly | 23:54 |
| mlester | I already tried there | 23:55 |
| mrooney | I see. | 23:55 |
| mrooney | is it a bug you are experiencing? it might be appropriate to file one. | 23:56 |
| mlester | I am not sure | 23:57 |
| mlester | thats what I am trying to figure out | 23:57 |
| mlester | cause its apt here its been around for along time its hard to believe it would be a bug | 23:58 |
| mrooney | Have you tried the Ubuntu forums? That could be a good medium for asking such a question | 23:59 |
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