/srv/irclogs.ubuntu.com/2008/08/10/#ubuntu-bugs.txt

Odd-rationaleBut i remember in the video, he said that hibernate/suspend goes under acpi...00:00
pwnguinall roads lead to matthew garrett00:06
emmapwnguin: What are your thoughts about this one -- https://bugs.launchpad.net/ubuntu/+bug/15366500:07
ubottuLaunchpad bug 153665 in ubuntu "Notification sometimes "sticks" upon closing an application" [Undecided,New]00:07
pwnguini love the "bumps"00:08
pwnguinthank you ubuntu forums, i love stupid pings00:08
emmaheh.00:08
mrooneyhowdy everyone, what an active channel today00:09
emmaWhat package does that one belong with, or is that a 'do you still have this problem in a newer Ubuntu?'00:09
emmamrooney: it's the GBJ maybe that's why.00:09
pwnguinits probably gnome-panel or somethnig else00:09
emmaI was thinking gnome pannel or metacity00:09
pwnguinnot metacity00:10
mrooneyI would imagine gnome-panel00:10
mrooneyunless there is a more specific package for the applets, but not that I know of00:10
pwnguinor perhaps the app that closed it00:10
Odd-rationalemaybe he just locked it to the panel.00:11
emmagnome-pannel is not a source package.00:12
emmaoops typo00:12
mrooneyemma: I would mark it against gnome-panel and Incomplete it, asking if it still occurs and in which distribution and version of gnome-panel (apt-cache policy gnome-panel)00:13
hggdhI would say gnome-panel indeed00:14
emmaThanks!00:15
emmaCan you guys tell me what is it about it that tells you 'gnome-panel' ?00:16
Odd-rationalethe notification tray is part of gnome-panel i beleive...00:16
Odd-rationaleIs it ok to simply suggest to the reported to file upstream? or do I actually have to go do it?00:17
Odd-rationales/reported/reporter00:18
mrooneyOdd-rationale: no, a reporter rarely even would know what you mean by that :)00:18
Odd-rationalemrooney: so i have to actually do it?00:18
mrooneyemma: right, it is a gnome-panel applet00:18
emmaOkay great. Thanks very much. I think helping with bugs might help me learn more deeply about Ubuntu.00:19
mrooneyemma: you definitely will, and learn about all sorts of applications and commands you never knew existed!00:19
mrooneyOdd-rationale: you don't HAVE to, you can leave it for another triager, and can suggest in the comments that it should be00:19
emmaThat's fantastic. :)00:19
Odd-rationaleok. thanks00:20
Odd-rationalei would hate to create an account in like 5 different bug trackers..00:20
mrooneyOdd-rationale: but it isn't, IMO, reporters responsibility to file upstream, they are using Ubuntu, and that's part of our "job"00:20
mrooneyOdd-rationale: which bug is this, specifically?00:20
mrooneypretty much all of gnome uses the same one so it isn't really that bad.00:21
Odd-rationalehttps://bugs.launchpad.net/ubuntu/+bug/23065200:21
ubottuLaunchpad bug 230652 in ubuntu "wrong line wraps in KDE4 kate and kwrite" [Undecided,New]00:21
Odd-rationaleit is kde00:21
Odd-rationalekde4 for that matter00:21
pwnguinmrooney: what should i do when upstream basically ignores launchpad?00:21
pwnguin(we can take this to PM if you don't want to spam the channel)00:21
mrooneypwnguin: hmm, what do you mean by ignores? it isn't really an upstream projects job to worry about Ubuntu, usually00:22
Odd-rationalei think he has the wrong settings...00:23
Odd-rationaleand there are quite a lot of settings for a single app in kde...00:23
mrooneypwnguin: so you mean a bug reported upstream that the project doesn't care about fixing? in that case we can patch it on our package and give it to them, though that is less than optimal00:23
yuriyOdd-rationale: it's OK to suggest, but then somebody else has to do the work, so it would be great if you'd actually do it00:24
emmaWhat if we find a bug report where it appears that someone has solved the problem in one of the comments?00:24
Odd-rationale:(00:24
pwnguinmrooney: say someone reports a wacom bug in ubuntu, and I'm pretty sure it's upstream's fault, but I can't reproduce it00:24
yuriyOdd-rationale: it's part of the process of triaging...00:24
Odd-rationaleok. Thanks!00:25
yuriyOdd-rationale: and of course, provide the appropriate cross linking00:25
mrooneyOdd-rationale: but if you don't want to get into that yet, you can just not triage those bugs to begin with. I started by just subscribing to bug reports to learn what other people did with them00:25
emmamrooney: now there's a good idea.00:25
mrooneyemma: well, it depends if it was actually a bug or not. did someone come up with a workaround for it?00:25
pwnguinhttps://sourceforge.net/tracker/?func=detail&atid=525124&aid=2030106&group_id=6959600:26
ubottuSourceforge bug 2030106 "Erratic Pen movement on x41t laptop" [Pri: 5,Closed fixed]00:26
pwnguinactually, wrong bug00:26
emmamrooney: I'm also thinking, after this GBJ is over maybe I will just concentrate on a couple of packages I know more about or have an interest in.00:26
yuriyOdd-rationale: however, I think that bug could be helped with a screenshot and maybe some settings that he has set...00:26
pwnguinhttps://sourceforge.net/tracker/?func=detail&atid=525124&aid=1987565&group_id=6959600:26
ubottuSourceforge bug 1987565 "Can't mouse from one screen to another with Graphire" [Pri: 5,Open]00:26
emmamrooney: I think it looks like it was not a bug but more of a need to know how to configure x-org. https://bugs.launchpad.net/ubuntu/+bug/15221400:27
yuriyOdd-rationale: and of course mark it against the right package (kdebase)00:27
ubottuLaunchpad bug 152214 in ubuntu "IBM Thinkpad T40 trackpoint (pointing stick) misconfigured" [Undecided,New]00:27
Odd-rationaleyuriy: i would look through the settings if i had kate. But i don't use kde, much less kde4...00:27
mrooneyemma: yeah, I would recommend when you find incoming bugs (say from the RSS or #ubuntu-bugs-announce) that seem interesting to you, just subscribe to them, I do that with 2-3 every day, and you will get the emails of what happens and see it triaged and ideally eventually fixed00:27
yuriyOdd-rationale: also, often you don't have to file anything upstream, just search00:29
yuriyOdd-rationale: in this case, searching for "kate word wrap" at bugs.kde.org turns up dozens of reports00:29
Odd-rationaleyuriy: oh, i didn;t think of that...00:29
yuriyOdd-rationale: and don't forget to search launchpad for duplicates as well when you work on bugs. same idea.00:30
emmayuriy: what is that about? If you find a duplicate bug what are you supposed to do with the two bugs?00:30
Odd-rationalereport one as duplicate00:31
greg-gyou mark one as a duplicate of the other.  making the one with more information the master00:31
mrooneyemma: you mark the new one as a duplicate of the other, and leave in a comment in the duplicate bug thanking them for the report, saying it has already been filed, and asking them to read the duplicate for possible workarounds, and add any new information00:31
yuriyemma: pick the one that's a better report (clearer, more information) then mark the other one as a duplicate of it (there is a link for that)00:31
Odd-rationalehttps://wiki.ubuntu.com/Bugs/MarkingDuplicate00:31
yuriyand leave an appropriate comment00:31
emmaokay great.00:31
greg-gheh, and have 4 people provide duplicate answers to the question ;)00:31
mrooney:)00:31
mrooneyemma: also, with that report you linked, it depends on if the conf file is actually "misconfigured"00:32
Odd-rationaleThe master one is the one you type the number of? or ther other way around?00:32
pwnguingreg-g: hey, more eyes is better00:32
greg-gpwnguin: yep00:32
mrooneyOdd-rationale: the first, you type in the master bug #00:32
emmamrooney: yes, perhaps I should ask if the person's problem has been resolved and mark it as incomplete?00:32
mrooneyemma: sure, you want to find out if it previously worked, say in a previous version of Ubuntu, which would make it a regression and a bug00:33
mrooneyif it has never worked out of the box, that would be a 'wishlist' importance bug, I would say00:33
mrooneyemma: a crucial thing though, when marking things as incomplete (or making any change, I would say) is to subscribe to the bug so when the person provides more information you can change the status appropriately, otherwise it could stay in incomplete!00:34
yuriyOdd-rationale: report fix'd00:35
Odd-rationaleto that kate bug?00:36
Odd-rationaleyuriy: ^00:36
yuriyOdd-rationale: yeah, it was already fixed, but I did all the stuff anyway (add upstream link since I'd already found it anyway, set right package, set status to fixed, set importance to wishlist, thank the reporter)00:37
Odd-rationalek thanks a lot!00:37
yuriys/wishlist/low00:37
emmamrooney: Okay, I was under the impression that if something is marked as incomplete then it eventually is deleted ?00:37
mrooneyemma: well, it is "expired", after 60 days of no response00:38
emmaIs that for all bug reports or just ones marked incomplete?00:38
mrooneywhich makes sense, if you need more information and the reporter hasn't gotten back to you in two months, those aren't useful bugs for developers/triagers to look at, there is nothing to be done with them00:38
mrooneyjust Incomplete!00:38
nelleryemma, you should look at https://wiki.ubuntu.com/Bugs/Status00:39
emmaInvalid:00:42
emma* This status should be used when the bug report does not contain adequate information to determine whether or not it is a bug even if it is resolved for the reporter00:42
emmaDoesn't this constitute a criterion by which we could mark almost all of these as invalid and be done with it? :)00:42
mrooneyyes that wording does seem sub-optimal00:43
mrooneyInvalid is used when the behavior is not actually a bug, essentially00:43
emmaI know I was being ironic. :)00:44
mrooneyyes, it would save us some time :)00:44
mrooneyI'll just make a script to mark all incoming bugs as Invalid and we can go do other things :)00:44
pwnguinlike complain about how ubuntu sucks and crashes on us, and totally lost that term paper00:45
mrooneyhaha yeah, everyone definitely will come across a really angry, obnoxious report every once and awhile00:46
pwnguinheh, the only one i came across was an upstream developer00:47
mrooneyI really want to keep a "best of" bug list, but I worry about offending the reporters :)00:47
pwnguinhow dare we ship xournal when there's a point release avalable days after freeze00:47
mrooneyhaha you should look at the X-Fi bug00:48
pwnguini think i'll pass00:48
mrooneyan untested alpha driver came out 2 days before Hardy final and someone was pretty upset we weren't shipping it00:48
daradibI think this bug should have wishlist status: https://bugs.launchpad.net/wesnoth/+bug/25634500:49
ubottuLaunchpad bug 256345 in wesnoth "recruiting impossible on some parts of a castle" [Undecided,Confirmed]00:49
_stink_i'm getting a bunch of errors from the command line 5-a-day app when trying to add a bug... any advice? http://paste.ubuntu.com/36028/00:49
pwnguinim always amused when volunteers are short on time00:51
Odd-rationale_stink_: did you upload your ssh keys ro launchpad?00:51
daradibpwnguin: i don't get it00:51
Odd-rationales/ro/to00:51
pwnguindaradib: the global bug jam is on; you're short on time but participating anyways?00:52
_stink_Odd-rationale: i did - they're shown at https://launchpad.net/~adamjlincoln00:52
daradibpwnguin: i am working regardless of jam00:52
pwnguindaradib: ok then00:53
daradibthere is no jams close to me00:53
daradibare*00:53
emmaThis person seems to have fixed their own problem -- https://bugs.launchpad.net/ubuntu/+bug/15480900:54
ubottuLaunchpad bug 154809 in ubuntu "nvidia driver does not seem to work after gutsy update" [Undecided,New]00:54
Odd-rationale_stink_: you have 2 keys uploaded?00:55
_stink_Odd-rationale: i had one for a while that worked fine as far as I could tell. earlier today when i ran into this problem, i added the second hoping it would help.  it didn't - i get the same error00:56
_stink_they were generated on two different machines00:56
_stink_each of which i now get the same error on00:56
Odd-rationalewell thr first line says "Permission denied (publickey)."00:57
Odd-rationaleso i think it has somthing to do with that...00:57
greg-git is ok having more than one key, I do and 5-a-day works00:57
Odd-rationalemaybe try over again>00:57
Odd-rationale?00:57
greg-ghe has ;)00:57
=== max101 is now known as _max_
_stink_i know, which is strange. i assumed the line after that about concurrent connections was the error assocatied with the failed connection00:58
Odd-rationaleyeah i know more than one key is ok00:58
_stink_but if no one else is getting this, then there must not be a limit problem00:58
mrooneyemma: so in that case, if they fixed it themselves and it was their own fault, a misconfigured file or something, then you can just thank them for the report and mark it Invalid, but in this case it seems like it is potentially a legitimate bug00:59
_stink_maybe I'll just file a bug on it :)00:59
Odd-rationale_stink_: maybe you have more than one running00:59
mrooneyit is sort of disturbing that all that work took place out of launchpad00:59
_stink_Odd-rationale: more than one... one what?00:59
Odd-rationaleor more than one bzr connections running...01:00
_stink_i don't have the applet going, just using the command line01:00
emmamrooney: how so?01:00
mrooneyemma: well there is a lot of information in that forum thread, you could try to figure out the relevant stuff and leave it in a comment01:01
mrooneyemma: I think you are picking hard bugs :)01:01
emmaI'm trying to find good ones.01:03
mrooneyif you are new to triaging you probably don't want to look at old bugs since every one else passed them up already, if they were easy they are already triaged probably01:03
emmaTrue.01:03
emmaI'm looking at the list of ones without a package and trying to put them with the package.01:03
mrooneyI would recommend looking at incoming bug reports and subscribing to ones you want to know more about01:03
mrooneyyeah, that is a worthy effort01:03
emmaOkay.01:03
emmaYes I'm going to do that, but I'm trying to do stuff for the GBJ today and tomorrow.01:04
mrooneystill you may want to focus your efforts on newer ones and not the ones no one else knew where to assign either :)01:04
greg-gheh01:05
mrooneyalthough certainly finding old ones and asking is a great way to learn, and get attention to old bugs that maybe fell through the cracks01:05
mrooneyemma: so, I guess you can't go wrong, in conclusion :)01:05
daradibCould someone please mark Bug 256345 as wishlist status (or low)?01:05
ubottuLaunchpad bug 256345 in wesnoth "recruiting impossible on some parts of a castle" [Undecided,Confirmed] https://launchpad.net/bugs/25634501:05
emma:)01:06
greg-gheh, is that a "this game is hard" bug?01:06
emmaYou have a good style mrooney :)01:06
pwnguingreg-g: no, its a "this game should work" bug01:06
pwnguinwhat it really needs is a low and a forward to upstream01:06
greg-gyeah, looks like it01:07
greg-gI'll set it to low, you wanna take care of forwarding?01:07
pwnguinnot really =/01:07
greg-g:) me neither01:07
pwnguinif it means i might meet esr, i'll pass01:07
Odd-rationalethe wesnoth server is not working very well right now anyways...01:08
greg-gwhat? esr is a dev for wesnoth?01:08
Odd-rationalehis name appears in the credits...01:08
greg-gah01:09
pwnguinyes, he is01:09
pwnguincheck ohloh on wesnoth01:09
mrooneyemma: thanks :) by the way, if you are focusing on bugs without a package, bdmurray has a great stock response for that01:11
mrooneyif I can find it...01:11
emmaWhat package is involved with system > shutdown ?01:15
mrooneyemma: anyway it is something like "Thanks for your bug report. This bug was filed without a package specified, which is important for getting it looked at by the right people. I have marked this as a bug against PACKAGENAME. See https://wiki.ubuntu.com/Bugs/FindRightPackage for more information."01:15
hggdha colleciton of stock responses is at https://wiki.ubuntu.com/Bugs/Responses01:16
hggdhs/colleciton/collection/01:16
mrooneyhggdh: ooh, I wasn't so far off :)01:16
mrooneyemma: good question about that package01:16
hggdhyou were good, mrooney... I just thought the collection could help01:17
mrooneyhggdh: no I appreciate it, that's what I was hoping someone would provide01:17
_stink_Odd-rationale: filed bug with bzr. thanks for taking a look :)01:18
mrooneyemma: one trick is to search for bugs in ubuntu that would probably be in it, and look at the package, like "gnome logout" or "gnome shutdown" or something01:19
danmulveyexit01:20
danmulveyoops01:20
pedro_emma: gnome-session01:22
emmamrooney: that's a good idea.01:24
emmaDoes every package in Ubuntu have a bug supervisor ?01:27
pwnguinno, sadly01:27
pwnguinwell, maybe supervisor means something extra special01:27
pwnguinbut if every package had someone paying special attention to it, we could just take the whole unassigned queue, assign it to a random package and let them figure it out ;)01:29
crimsunexcept that's what happens01:29
crimsunthe Ubuntu package and ~ubuntu-bugcontrol01:30
pwnguinwell01:30
pwnguini didnt mean one specific random package01:30
pwnguinmaybe you didnt either?01:30
emmaWho looks at it then, the motu who packaged the package in the first place?01:31
crimsunemma: sometimes01:31
crimsunotherwise you have to assume~motu does01:32
emmado the motus have developer skills or do they just need packagers skills?01:32
jarosser06i think bug #256491 should be set to wishlist01:32
ubottuLaunchpad bug 256491 in nautilus "Computer does not appear in "places"" [Undecided,New] https://launchpad.net/bugs/25649101:32
crimsunemma: many of both01:32
mrooneypwnguin: you theoretically could do that, but all that would happen is they would mark it invalid against their package01:32
pwnguinheh01:32
emmacrimsun: some of them just have packaging skills ?01:32
hggdhemma, yes01:32
pwnguinmrooney: but some fraction of them would be right!01:32
crimsunemma: sure, but "just" is misleading.01:32
mrooneypwnguin: haha yeah, just keep cycling around the invalid ones until there aren't any left :)01:33
hggdh:-)01:33
effie_jayxjarosser06, I think not01:39
effie_jayxjarosser06,  there are two references to computer in nautilus01:39
mrooneyemma: by the way another excellent resource is https://wiki.ubuntu.com/Bugs/Checklist01:39
emmaOkay let me read that.01:39
effie_jayxone is a big buton nexto the the navigation arrows ... anything that would enable it to be more "accesible" would include neon lights with google maps directions on how to find it ;)01:40
jarosser06alright i wasnt sure how to label it im new sorry01:45
daradibgreg-g: thanks01:47
effie_jayxjarosser06,  it's cool :D01:49
effie_jayxjarosser06,  good call on refering to brainstorm :D01:49
jarosser06Thanks i got it off the Triage tutorial lol, so just curious what would you mark something like that as b/c i totally agree with you the computer button is right there01:50
emmaI seem many people start their bug report with: binary package hint: <packagename> why do they do that and where did they learn to do that? Is there some rubric some place that advises people how to file a report?01:51
snap-lemma: That's part of the "Report a Problem" link in GNOME01:52
snap-lIt's under 'Help > Report a Problem'01:52
emmaAhh.01:52
effie_jayxjarosser06, mark it invalid, if the reported strongly feels he is right... let him reopen it01:57
jarosser06alright thanks01:57
effie_jayxbut once well argumented it is rarely chanllenged01:57
jarosser06so do you have any advice for someone just beginning with bugs02:01
effie_jayxjarosser06,  keep it coming :D02:04
effie_jayxhttps://bugs.edge.launchpad.net/ubuntu/+source/cfv/+bug/25650002:05
ubottuLaunchpad bug 256500 in cfv "cfv package recommends bittorrent | bittornado, not transmission" [Undecided,New]02:05
effie_jayxis it resonable to change the package to suggest transmission then?02:06
hggdhjarosser06, read http://wiki.ubuntu.com/HelpingWithBugs02:06
hggdhits a good start02:06
hggdhand feel free to ask questions02:06
jarosser06i read that and How to triage02:07
hggdhso... keep it simple. Start looking at bugs, and grab one you feel confortable with (or less unconfortable with ;-)02:08
hggdhand then try to apply what you read02:08
hggdhif in doubt, ask. We do not bite, most of the time02:08
jarosser06lol thanks02:09
hggdhyou are welcome, jarosser06. Thank you for helping02:09
jarosser06i think this is a wishlist item bug # 25647602:09
hggdhbug 25647602:09
ubottuLaunchpad bug 256476 in empathy "Does not support file transfers" [Unknown,Confirmed] https://launchpad.net/bugs/25647602:09
mrooneyjarosser06: did you look at the bug checklist page I sent emma a few minutes earlier? that has some great tips02:09
mrooneyyeah that looks like Triaged/Wishlist at first glance02:10
hggdhI will set it so02:10
jarosser06yeah i started looking at it a little i kinda wish i had a printer so i dont have to keep switching screens02:11
hggdhjarosser06, good catch, thank you02:12
jarosser06yall are very helpful02:12
hggdhjarosser06, this is a community effort. Community efforts only work if all work together and help each other02:12
hggdhjarosser06, just a question: have you registered in launchpad?02:13
jarosser06yeah its great i have used Ubuntu for about 2 years and i dont think i have ever had a question or problem that i have not been helped with02:13
jarosser06i try to do the same through the mailing list and thought i might try my hand at bugs now02:14
jarosser06yes02:14
hggdhgood, then you can add your comments in02:14
hggdhand we need all help we can get -- lots of bug reports, and not enough bug triagers02:14
hggdhhuh02:15
hggdha question, jarosser06: when you said ' yall' you meant 'all yall', or just ' yall' ?  ;-)02:16
jarosser06all of you02:16
hggdhah, all yall02:16
jarosser06yeah02:16
jarosser06ill clarify next time02:16
jarosser06lol02:16
hggdhpure old texan ;-)02:16
jarosser06yeah im actually in Huntsville right now going to Sam Houston02:17
jarosser06i think bug #256478 and bug #256477 are wishlist candidates as well02:18
ubottuLaunchpad bug 256478 in empathy "Multi-protocol contacts not supported" [Unknown,Confirmed] https://launchpad.net/bugs/25647802:18
ubottuLaunchpad bug 256477 in empathy "Password-protected rooms aren't supported" [Undecided,New] https://launchpad.net/bugs/25647702:18
hggdhand I am in DFW02:19
jarosser06what does that stand for02:20
jarosser06Dallas Fort Worth ?02:21
hggdhyes02:21
jarosser06gotcha02:21
jarosser06ive never been to Dallas02:21
hggdhanother way of saying dallas metroplex02:21
jarosser06Oh02:21
hggdhbug 256478 taken care of.02:21
ubottuLaunchpad bug 256478 in empathy "Multi-protocol contacts not supported" [Unknown,Confirmed] https://launchpad.net/bugs/25647802:21
hggdhbug 256477 will need a bit more of work02:22
ubottuLaunchpad bug 256477 in empathy "Password-protected rooms aren't supported" [Undecided,New] https://launchpad.net/bugs/25647702:22
hggdhthere is no upstream pointing to it, so we need to find if it has been reported upstream to link02:22
jarosser06how do you do that02:23
yoda_vanbug #30910 should be set to Wishlist02:24
ubottuLaunchpad bug 30910 in hwtest "Hardware Database not browseable" [Undecided,New] https://launchpad.net/bugs/3091002:24
hggdhempathy is a gnome application, so it should be described in gnome.org; also, it's native BTS (Bug Tracking System) is http://bugzilla.gnome.org02:26
lifelessis patricio gonzalez here?02:26
hggdhyoda_van, why?02:31
hggdhjarosser06, so you can go to the gnome BTS and search in for a matching bug02:32
yoda_vanit been addressed for awhile now, in brainstorm - just haven't taken action on making the db searchable/readable02:33
hggdh(this is all part of bug triaging)02:33
yoda_vanits actually broken by design, if you read through the comments02:33
hggdhI did, and I agree. Still, ogra put it out of in progress to new02:34
hggdhhe could have put it as wishlist02:34
jarosser06ok so i should look in the gnome db after looking through launchpads if it is related to gnome02:35
hggdhso I think we should ask him about that02:35
yoda_vank02:35
yoda_vanlet me check and see if ogra is on email list02:36
hggdhjarosser06, if we could find an upstream bug, or the project plan for it, it would help. It does not really help just to set it wishlist, if upstream (the actual developers) do not get to know about it02:36
jarosser06ok that makes since02:37
hggdh(the other two bugs you pointed out had nice upstream bugs already linked02:37
yoda_vanhggdh, ogra is on email list so they will see the request - ty02:37
hggdhwelcome, yoda_van. Thank you for helping02:38
yoda_vannp02:38
yoda_vanthis is a blast - albeit tedious02:38
jarosser06what if you dont see a bug listed in gnomes database02:42
hggdhit is hard work... usually any hard work is tedious ;-)02:43
jarosser06yeah02:43
jarosser06and a little confusing at first02:43
jarosser06but still pretty fun02:43
hggdhjarosser06, in this case we would have to check for the empathy project plan02:43
hggdhthe reporter stated it is in line for next**2 or next**3 gnome version02:44
jarosser06so does that mean the empathy project is already working on it02:44
hggdhthat is what the reporter stated. We need to confirm it02:44
jarosser06and we need to look in the upstream project plan not the one in launchpad correct02:45
jarosser06I dont even see empathy under gnomes project listing02:46
jarosser06nm i found it02:47
hggdhhttp://live.gnome.org/Empathy02:48
jarosser06alright so i see the feature listed for future developement02:48
jarosser06now do i mark it as confirmed on launchpad02:48
hggdhyes, you can. Add the link to the roadmap also02:49
jarosser06when i add the link is there a special way to do that or do i just add it in a comment02:49
jcastrodo they use gnome bugzilla?02:50
jcastroah yes02:50
hggdh:-)02:51
hggdhjarosser06, since it is the roadmap, just as a comment. You edit the description to add it there also02:51
hggdhthese 3 bugs, in fact, will have no immediate use... but they were opened, so we need to deal with them02:52
jcastrojarosser06: with empathy being proposed for the desktop if would be awesome if you could help be the link between launchpad and the upstream bug tracker02:53
effie_jayxbug #255019 should be marked as wishlist02:53
ubottuLaunchpad bug 255019 in syslinux "Live CD menu gives no indication of which version of Ubuntu this is" [Undecided,Confirmed] https://launchpad.net/bugs/25501902:53
hggdhjcastro, good idea02:53
jarosser06yeah this is actually cooler than seeing my architectural drawings being built02:54
jarosser06lol02:54
jarosser06alright i added a comment and updated the description02:54
jarosser06so how did i do02:55
jarosser06lol02:55
jcastrojarosser06: ah, don't people to post on brainstorm for that!02:55
mrooneyhey, can anyone confirm or deny that visiting yodlee.com with javascript enabled crashes firefox?02:55
jarosser06huh02:55
jarosser06it opened fine for me02:56
jcastrojarosser06: you told one guy to post his bug on brainstorm, they'll just tell him to post it on launchpad.02:56
jcastrohggdh: wow, nearly every bug is linked to upstream.02:56
hggdhjarosser06, very good. I set it to triaged now02:56
jarosser06sweet02:57
jcastrothis makes me a happy camper02:57
hggdhjcastro, which bugs?02:57
jcastroempathy bugs02:57
hggdhthanks to jarosser06, actually02:57
jcastroall 6 of them. :)02:57
hggdhLOL02:57
jarosser06i only delt with like one lol02:57
jcastroif we can keep that up it would be really fantastic02:57
hggdhjarosser06, I do not use firefox02:58
hggdhjcastro, I agree02:58
jcastroI'll blog about this, since I suspect more bugs will be incoming02:59
jcastrothis is inspirational.02:59
hggdhthanks, jcastro. As you very well know, all help is appreciated.02:59
hggdhjarosser06, you picked 3 of them up03:00
mrooneycan anyone else try yodlee.com, I disabled all extensions and still get a segfault03:00
jarosser06oh yeah but i only did the upstream stuff for one03:00
hggdhOK, I changed two of them, but because you raised the issue03:00
jcastrojarosser06: determining if something is upstream by bringing it up still counts!03:01
hggdhabsolutely correct03:01
mrooneyjarosser06: do you have flash installed?03:03
jarosser06would bug #256507 be considered a wishlist bug as well03:03
ubottuLaunchpad bug 256507 in brasero "Please sponsor brasero 0.8.1 (main) into Intrepid" [Undecided,New] https://launchpad.net/bugs/25650703:03
jarosser06yes i do03:03
jarosser06mrooney, yes i do along with java should i disable them03:03
jarosser06and try a gain03:03
jarosser06again*03:03
mrooneynope, I just wanted to make sure you had everything enabled that I did03:03
mrooneythanks for testing03:03
hggdhjarosser06, no, this is a workflow bug. Bugsquad does not deal with workflow bugs.03:03
anakronHappy Global Bug Jam03:04
anakronHi all03:04
anakronhi rooney03:04
jarosser06ok i am on a 64 bit Ubuntu if that makes a difference03:04
jarosser06ok03:04
hggdhjarosser06, see https://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs03:06
anakron Hi all03:25
jarosser06i found a bug about firefox not saving bookmarks and i found a duplicate but the duplicate states some other problems as well so is it still a duplicate03:31
jarosser06?03:32
hggdhhi anakron03:33
anakron:O03:33
anakronHi hggdh...03:33
hggdhjarosser06, it is one issue per bug03:33
hggdhso a bug with more than one issue has to be split03:34
hggdhby the reporter03:34
jarosser06oh well it seemed that the issue was resolved in fact the only mention of other problems was in the heading itself03:34
hggdhso it is not really a duplicate?03:35
jarosser06i think it is they both have the same problem, the firefox bookmarks are not saved after firefox is shutdown03:35
jarosser06its bug#256512 and the duplicate is bug #22498503:36
ubottuLaunchpad bug 224985 in firefox-3.0 "firefox-3.0, not saving history or bookmarks, the navigations buttons (foward, back,etc) does not work" [Undecided,Incomplete] https://launchpad.net/bugs/22498503:36
hggdhbug 25651203:37
ubottuLaunchpad bug 256512 in firefox-3.0 "I cannot modify Firefox bookmarks, neither adding new ones or deleting old ones" [Undecided,New] https://launchpad.net/bugs/25651203:37
hggdhjarosser06, although it sounds the same, the descriptions of the error are different03:40
jarosser06_sorry i got booted03:41
hggdhah. they do not seems to be the same issue03:41
jarosser06_ok03:42
hggdhfor bug 256512 you might ask the reporter to run firefox from a terminal, then save the output and attach to the bug03:42
ubottuLaunchpad bug 256512 in firefox-3.0 "I cannot modify Firefox bookmarks, neither adding new ones or deleting old ones" [Undecided,New] https://launchpad.net/bugs/25651203:42
jarosser06_alright so mark it as incomplete03:45
hggdhyes03:45
jarosser06_done thanks03:47
anakronHi all03:52
anakronhttps://bugs.launchpad.net/ubuntu/+source/purple-plugin-pack/+bug/256419  >> Must be in Wishlist!03:53
ubottuLaunchpad bug 256419 in purple-plugin-pack "Purple Plugin Pack needs updating" [Undecided,New]03:53
anakronThanks you03:53
AwsoonnGBJ is rocking!03:54
Awsoonn1880 bugs left w/o a package? not bad!03:54
anakronHi Awsoonn03:55
anakronhttps://bugs.launchpad.net/ubuntu/+bug/256513 >> Must be in Wishlist03:55
ubottuLaunchpad bug 256513 in ubuntu "add pidgin-facebook" [Undecided,New]03:55
anakronhow i can show you packages that must be in wishlist?03:55
anakronhttps://bugs.launchpad.net/ubuntu/+bug/256513 >> Must be in Wishlist03:55
anakronits a good way?03:55
emmaYes these stats are pretty cool --- http://daniel.holba.ch/5-a-day-stats/03:55
emmaEspecially the Team and Tags03:55
Hobbseeoh dear.  i've almost fallen off the top contributors ever.03:59
Hobbseeanakron: yes, you can.  but you could find something actually useful to do.04:02
anakronok04:02
anakronso, its a package that enabled pidgin to work with facebook and...lots of people will be happy with this integration04:03
Hobbseei'm sure they would.04:03
emmaanakron: But I think people are grateful for what you do here.04:03
Hobbseehowever, one of the primary aims of the bugsquad is to find actual bugs, and to get them to a useful enough state that people can actually fix them.04:03
anakronok04:04
anakronyeah i know04:04
anakronand im working with real bugs there, in LP04:04
Hobbseeand while it's helpful from a splitting bugs perspective, it's a much better use of your time to fulfil the primary aim.04:04
anakronbut there are some bugs that are called wishlist04:04
anakroni only report it here and then, people that can do it, could choose if its necessary or not04:05
Hobbseethere are.04:05
Hobbseeokay..04:06
anakron:-) sorry04:06
hggdhanakron, actually bug 256419 sounds more like a workflow bug04:06
ubottuLaunchpad bug 256419 in purple-plugin-pack "Purple Plugin Pack needs updating" [Undecided,New] https://launchpad.net/bugs/25641904:06
anakronok04:07
anakronthanks04:07
hggdhbugsquad does not deal with workflow bugs. Please see https://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs04:07
anakronthanks all04:07
Hobbseehggdh: that could do with being filed in debian.04:08
Hobbseeor linked, if there's a debian one open04:08
hggdhHobbsee, yes, but... you know the story... I tend to stay clear of potential workflow bugs04:09
Hobbseehggdh: fair enough, but there's no one touching on it, so you coudl deal with that one.04:09
Hobbseethere's no commitment for someone to actually work on the bug.04:09
Hobbseeoh, debian BTS has changed.  interesting.04:10
hggdhbut same place?04:10
hggdhyes.04:10
Hobbseesorry?04:10
* Hobbsee adds the debian bug04:11
hggdhI was still trying to open the link to debian bugs04:11
hggdhoh, you did it already04:11
Hobbseeyeah, sorry :)04:11
hggdh:-)04:11
hggdhno prob, Hobbsee04:11
hggdhanyway, the comment in the bug was not warranted04:13
Hobbseeyeah, i know.04:13
Hobbseethis is one fo the problems with the bugsquad - they don't seem to use their brains, or just arne't taught what is useful or not, and rely too much on predefined responses.04:13
hggdhwell, in this case, actually, no reading of wiki04:14
hggdhHobbsee, what is a "brain"? ;-)04:14
Hobbseehahahaha04:14
hggdhthe empty space behind my eyes, methinks04:15
Hobbseeahhh04:15
=== hggdh is now known as hggdh-away
emmaWhat is the definition of a workflow bug?04:51
Hobbseeemma: https://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs04:59
emmaThank you Hobbsee05:00
Hobbseeyou're welcome.05:02
emgentmoin LaserJock :)05:13
techno_freakmorning all05:13
emgentLaserJock: i have a bad news for you05:13
LaserJockhi emgent05:13
LaserJockemgent: oh?05:13
emgentnew bind is already vulnerable to cache poissoning05:13
LaserJockwonderful :/05:14
emgenthttp://tservice.net.ru/~s0mbre/blog/devel/networking/dns/2008_08_08.html05:14
jarosser06_does anyone have amsn on their system05:21
nelleryjarosser06_, are you having a problem logging in?05:29
jarosser06_yeah i installed it to test a bug i found05:29
jarosser06_and it would not let me on pretty much as it was reported05:30
jarosser06_and i noticed that if i run it through the terminal it doesnt give me any sort of messages05:30
jarosser06_so i was wondering if anyone else has had this problem and if anyone knows how to get an error message out of it05:31
jarosser06_do you have it on your computer hellery05:31
nelleryjarosser06_, no, sorry05:32
jarosser06_nellery*05:32
jarosser06_oh would you know how to get an error message out of it05:32
nelleryare you referring to Bug 13704805:32
ubottuLaunchpad bug 137048 in amsn "amsn can't log in" [Medium,Confirmed] https://launchpad.net/bugs/13704805:32
jarosser06_no its bug 25651605:32
ubottuLaunchpad bug 256516 in amsn "amsn error conecting to server" [Undecided,Invalid] https://launchpad.net/bugs/25651605:33
nelleryah05:33
nellerythem I'm clueless :)05:33
jarosser06_they do seem very similar the only difference is the version05:34
jarosser06_thanks for the try05:34
jarosser06_im pretty new at this stuff05:35
jarosser06_could bug #256522 be closed as it doesnt actually appear to be a bug05:46
ubottuLaunchpad bug 256522 in ubuntu "Entire System Get Hold" [Undecided,Incomplete] https://launchpad.net/bugs/25652205:46
nelleryjarosser06_, that should be converted into a question05:47
Hobbseejarosser06_: i'd turn that into a question05:47
Hobbseebah.05:47
nelleryhehe05:47
nelleryjarosser06_, see https://wiki.ubuntu.com/Bugs/ConvertToQuestion05:47
nelleryI just created that yesterday :D05:48
jarosser06_thanks05:48
Hobbseeneat!05:49
nelleryjarosser06_, if you find that it is troublesome to follow, then that was my intention :)05:49
jarosser06_lol05:49
nelleryhehe, just kidding05:50
jarosser06_i got it, took me a minute to find the button though lol05:50
nellerycould the screenshot be improved?05:50
jarosser06_um you might make it just a little bigger or something i just kinda glanced at it and wasnt sure at first what it was05:51
jarosser06_actually i think its fine im just running on half a brain lol05:51
nelleryI was trying to keep it small to keep the table smaller05:52
nellerybut I think I will expand it a bit05:52
nellerymake it a little more obvious05:53
jarosser06_yeah for people like me lol that cant catch the obvious05:53
jarosser06_i think bug 256520 should be marked wishlist06:00
ubottuLaunchpad bug 256520 in wine "Should use flat menus by default instead of 3D menus" [Undecided,New] https://launchpad.net/bugs/25652006:00
nelleryjarosser06_, that's really an upstream thing06:01
nelleryyou should report this upstream here: http://bugs.winehq.org/06:02
nellerythen set a bug watch using the instructions from https://wiki.ubuntu.com/Bugs/Watches06:02
jarosser06_alright thanks06:03
nelleryI'll mark the Ubuntu one as wishlist for you06:03
jarosser06_ok thanks, i need to put the link of the upstream bug reported right?06:04
teKnofreakHobbsee, can you look bug 243828 and tell me whether I really need to go for SRU or not. persia asked me to nominate and follow it up yesterday night, but the latest comments from upstream leaves me confused :)06:07
ubottuLaunchpad bug 243828 in ganeti "should depend on python-simplejson" [Undecided,Confirmed] https://launchpad.net/bugs/24382806:07
jarosser06_i think bug #256331 needs to be labeled wish list06:31
ubottuLaunchpad bug 256331 in linux "2.6.26 kernel lacks realtek 8101 support" [Undecided,New] https://launchpad.net/bugs/25633106:31
tuxmaniachello nellery . I wanted to know whether you are working on bug 251281 or I can have a shot at that? I see your comment on that bug. hence thought better to ask.06:33
ubottuLaunchpad bug 251281 in ubuntu "[needs-packaging] toped" [Wishlist,Confirmed] https://launchpad.net/bugs/25128106:33
anakronHi all06:33
jarosser06_howdy06:33
nellerytuxmaniac, nope, I was just confirming it06:33
nelleryyour free to take it06:33
tuxmaniacnellery: thanks.06:33
=== teKnofreak is now known as techno_freak
anakronHi all07:11
Odd-rationalehi!07:11
tuxmaniacwarp10: hi07:16
warp10heya tuxmaniac!07:16
cactaurHey everyone. If you're triaging a bug and you can confirm it, and if there's something the original reporter didn't mention that you might think should be helpful, should you put that in your comment, or get the original poster to describe it?07:45
Hobbseego ahead and add it yourself07:45
cactaurAll right. Thanks.07:45
cactaurOh, and another thing I was wondering. How exactly do you triage a wishlist?07:57
cactaurhttps://bugs.launchpad.net/ubuntu/+source/xchat/+bug/200780/+editstatus <---- Does this seem like a wishlist entry?08:13
ubottuLaunchpad bug 200780 in xchat "Make 'Esc' close the find dialog in X-Chat" [Undecided,New]08:13
nellerycactaur, yea it does08:14
nelleryyou should forward it upstream08:14
Odd-rationalewhat package do bugs that have to do with updating from one version to another? like updating to 8.04 removes hosts in /etc/hosts? update-manager?08:19
Hobbseenot usually08:21
Hobbseeit usually belongs to whatever package has done teh change.08:21
Odd-rationaleHobbsee: so which packages owns /etc/hosts ?08:23
Odd-rationaleanyone else know?08:27
Hobbseedpkg -S /etc/hosts?08:31
Odd-rationalei'm not currently on a debian system...08:31
emmaOdd-rationale: I'm not sure becuase I missed the context here but becareful about bugs that have to do with updates or versions because it may be a workflow bug, which we don't touch.08:37
Odd-rationalek08:38
emmaworkflow bugs are bugs being used by the developers to fasciliate their communication. I have a link, hold on..08:38
emmahttps://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs08:38
emmahttps://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs08:38
Odd-rationaleno, this is not one of them...08:39
emmaoh okay08:40
Odd-rationaleemma: do you know what is the output of "dpkg -S /etc/hosts"?08:40
Odd-rationalei;m not on a debian system atm...08:40
Hobbseebah.08:40
Odd-rationalesorry, i'm just curious...08:41
Hobbseedpkg: /etc/hosts not found.08:41
Odd-rationaleoh...08:41
cactaurYeah, got that too.08:41
Hobbseetherefore, it's not in any package, but autocreated somewhere.08:41
Hobbseewhat does packages.ubuntu.com say?  same thing?08:41
Odd-rationalewell, i'm on Arch Linux. and if i query for /etc/hosts, it tells me it is owned by the package "filesystem" which i don't find in ubuntu, but it might give us a hint...08:42
emmadpkg: /etc/hosts not found.08:43
Odd-rationalelibboost-filesystem1.34.1?08:43
Hobbsee!search libboost08:43
ubottuFound:08:43
Hobbseeubottu: fail.08:44
ubottuSorry, I don't know anything about fail.08:44
Hobbsee!search libboost-dev08:44
Hobbsee!info libboost-dev08:45
ubottulibboost-dev (source: boost): Boost C++ Libraries development files. In component main, is optional. Version 1.34.1-4ubuntu3 (hardy), package size 1887 kB, installed size 28148 kB08:45
HobbseeOdd-rationale: i *doubt* it's from there08:45
Odd-rationaleyeah, probably not the equivilent of filesystem for arch..08:45
HobbseeOdd-rationale: that sounds like a good question to ask in #ubuntu-devel on a weekday.08:46
Hobbsee(i doubt anyone's there now)08:47
Odd-rationaleHobbsee: ok.08:47
Odd-rationalethe description of the filsystem package in arch is "Description    : Base filesystem" Is there any package in Ubuntu that installs the base filesystem?08:48
Odd-rationaleAnother hint, is that filesystem is the first package to be installed... What is the first package ubuntu installs?08:48
Odd-rationalecould you find out in an apt log or something?08:49
anakronHi all08:49
Odd-rationalehi!08:49
anakronHI again08:49
HobbseeOdd-rationale: pass.  and i'd guess debootstrap, but i doubt that's the answer of what it should be.08:50
Hobbseemaybe it's squashfs.  or something before that.  i don't remember :(08:50
Odd-rationalek, thanks for the help!08:50
Hobbseethat's definetly a question for u-d08:51
anakronhttps://bugs.launchpad.net/ubuntu/+source/nasm/+bug/202095 >> Must be in Wishlist08:51
ubottuLaunchpad bug 202095 in nasm "New stable versions available 2.x" [Undecided,New]08:51
Hobbseethat's arleady in debian.08:52
* Hobbsee pokes rmadison08:52
anakronso, must be like a sync?08:52
Hobbseeanakron: that's already in intrepid.  you can finish that bug off.08:52
anakronok08:52
Hobbseepackages.ubuntu.com would have told you that.08:52
anakroni cant see it08:52
anakronEvery time when i tried it i cant access to the page08:53
Hobbseehttp://packages.ubuntu.com/search?keywords=nasm&searchon=names&suite=intrepid&section=all ?08:53
anakronok thanks08:53
anakronnow i can08:54
anakronthanks08:54
Hobbseeotherwise, there's a tool called rmadison08:54
Hobbseei think it's in ubuntu-dev-tools.08:54
Hobbseeyou can use that to look up versions in debian and ubuntu.08:54
Hobbsee(which is quicker)08:54
Hobbseeanakron: this is the sort of useful triage to do.  While you could just get it marked as wishlist, it's much more useful to check if the version is anywhere else, and get it to a final state.08:55
manishtechanyone using 8.10 Alpha 3?08:57
anakronme08:57
Hobbseeunlikely - they've done updates since then.08:58
manishtechanakron: Did you experience any problems while shutting down08:58
anakronno08:58
anakronwhich problem have you08:58
manishtechanakron: When I click on restart, it logs me out and shows the login screen, from there i have to select restart08:58
Hobbseemanishtech: known bug.08:58
anakron:O08:59
Hobbseeit's supposed to get fixed soonish08:59
anakronyeah!08:59
anakroni got it08:59
manishtechHobbsee: Soon? You mean in next testing release?08:59
manishtechanakron: You experienced it?08:59
Hobbseei think the plan was for after that.08:59
anakronyes08:59
anakronall times08:59
Hobbseemanishtech: everyone's getting that.08:59
manishtechHobbsee: Thanks.. I thought only I was experiencing it? Does anyone know the bug #09:00
anakronsomeone knows something about netbooks?09:00
anakronof intel09:00
anakronforget it09:01
Hobbseemanishtech: search for it?  i think it's part of gdm, from memory?09:01
manishtechHobbsee: Checking09:01
Hobbseeit certainly does exist.09:01
Hobbseemanishtech: in fact, it's listed in the release notes, according to google.  http://www.ubuntu.com/testing/intrepid/alpha309:02
manishtechHobbsee: Is it this https://bugs.launchpad.net/gdm/+bug/12679709:02
ubottuLaunchpad bug 126797 in gdm "gdm spawns a new X server when told to restart the system" [Unknown,Fix released]09:02
Hobbseedon't thikn so09:03
Hobbseeno09:03
Hobbseebug 25050609:03
ubottuLaunchpad bug 250506 in consolekit "shutdown and restart act as logout" [High,Fix committed] https://launchpad.net/bugs/25050609:03
manishtechubottu: Yeah its 250506...09:04
manishtechubottu: I am experiencing 250506 exactly and not 126797 though the latter is also confusing to be the same09:05
Hobbsee!bot09:05
ubottuHi! I'm #ubuntu-bugs's favorite infobot, you can search my brain yourself at http://tinyurl.com/5zfb6t - Usage info: http://wiki.ubuntu.com/UbuntuBots09:05
=== mcas is now known as mcas_away
effie_jayxgood morning /afternoon / evening11:48
qensehello11:49
Hewanyone know how gvfsd-trash starts? Trying to triage/valgrind for bug #25217412:07
ubottuLaunchpad bug 252174 in gvfs "gvfsd-trash crashed with SIGSEGV in g_main_context_dispatch()" [Medium,Incomplete] https://launchpad.net/bugs/25217412:07
Hewif I kill it, it respawns. Does someone know what that sounds like? I've checked /etc/init.d as well as sessions, and can't find a mention of gvfs12:13
RAOFHew: It's probably started by gvfs itself.   That's pretty new, so I don't know exactly how it determines stuff.12:25
RAOFHew: You could always move the real gvfsd-trash executable to gvfsd-trash.real and create a gvfsd-trash script which calls the real executable under valgrind or something.  That'd be worst-case fallback, I think.12:26
HewRAOF: Any idea where gvfs is started? I need to find the line that starts gvfsd-trash so that I can change it into a valgrind command12:26
Hewhmm ok12:26
RAOFHew: It's possible that it's started via dbus, but it's also possible that it's started automatically as soon as some gnome/gtk/glib app starts.12:27
RAOFgvfs is low level stuff; it's going to be started somewhere core.12:27
Hewinit is the parent process, but I can't find it in init.d, and being a novice on this stuff that's where I got stuck12:29
RAOFinit is the parent process of everything :)12:29
HewRAOF: I'll give the script idea a try, I should be able to handle that :-)12:29
RAOFAha.12:29
RAOFdpkg --listfiles gvfs12:29
RAOFOr, dpkg --listfiles gvfs-backends.12:30
Hewah good idea. I know it's in gvfs-backends, so I'll have a look at those files12:30
Hewyep12:30
RAOFSurvey says: /usr/share/gvfs/mounts/trash.mount12:30
RAOFdpkg is frikkn awesome.12:31
Hewindeed :-)12:31
=== mcas_away is now known as mcas
techno_freakpersia, am still confused with bug 243828 that I haven't yet nominated for SRU. Can you check the new comments?14:09
ubottuLaunchpad bug 243828 in ganeti "should depend on python-simplejson" [Undecided,Confirmed] https://launchpad.net/bugs/24382814:09
persiatechno_freak: I'd suggest avoiding the debate about 1.2.0 vs. 1.2.5.  That said, if the application doesn't start, or doesn't work, or is otherwise nonfunctional, that is a valid reason for SRU.14:12
persia(or at least *I* think it is, and remember that once being part of SRU policy, but I'm not on any SRU review teams, so may be mistaken)14:12
techno_freakpersia, ok14:12
effie_jayxcan someone reproduce bug #25661114:23
ubottuLaunchpad bug 256611 in ttf-ubuntu-title "the letter "a" does not look like ubuntu-title when using tilde" [Undecided,New] https://launchpad.net/bugs/25661114:23
=== hggdh-away is now known as hggdh
tuxmaniacCan someone please review bug 255224 and sponsor if found OK. Thanks in Advance14:27
ubottuLaunchpad bug 255224 in gnusim8085 "New Upstream Release 1.3.4" [Undecided,Confirmed] https://launchpad.net/bugs/25522414:27
hggdhmorning to all14:48
techno_freakmorning hggdh14:48
jibeleffie_jayx: this is a duplicate of bug #147146 and #256614.14:49
ubottuLaunchpad bug 147146 in ttf-ubuntu-title "Swedish letters åäö (and som more) are absent in ttf-ubuntu-title" [Undecided,New] https://launchpad.net/bugs/14714614:49
ubottuLaunchpad bug 256614 in ttf-ubuntu-title "the letter "e" does not have a proper tilde." [Undecided,New] https://launchpad.net/bugs/25661414:49
effie_jayxjibel,  is it?14:50
persiaI don't think those are duplicate, although it may depend on the specific artist generating the additional glyphs.14:50
effie_jayxjibel, there is no reference to á14:51
jibelbut it's reference to missing glyphs.14:51
jibelYou won't fill a report for every missing glypth, do you ?14:52
jibelFrom the changelog : "14:52
jibelUbuntu-title currently provides the following Unicode coverage:14:52
jibelBasic Latin: 93/128 (72.66%)14:52
effie_jayxjibel, but the bug's name is " Swedish letters åäö (and som more) are absent "14:52
jibelLatin-1 Supplement: 2/128 (1.56%)14:52
effie_jayxhow is a spanish contributor going to find a spanish related issue with the package in a font that is intended for a sweedish issue14:53
effie_jayx?14:53
effie_jayxjibel,  I understand your point. but how does the definition of that bug relate to the bug I reported14:55
effie_jayxthe title does not relate to the issue and the description.14:56
effie_jayxjibel,  I think it's the point of the exercise.14:57
jibelswedish report is about missing glyphs in the font, spanish report is about a character with wrong rendering because the glyph is missing. This is the same issue.14:58
effie_jayxjibel,  they are related yes14:58
effie_jayxit is the same issue14:58
effie_jayxno14:58
effie_jayxas I am not trying to write in sweedish14:59
effie_jayxmy keyboard settings are different from the oher reporters and all15:00
effie_jayxI can't reproduce that bug.15:00
jibelFrom a user point of view there are 2 different issues, but from the developper point of view it's the same.15:00
jibelWhen you watch the font with e.g. gucharmap, you'll see the missing glyphs.15:01
effie_jayxright15:01
persiaNo, even from a developer point of view, they are different: they are different glyphs.15:02
effie_jayxjibel,  well I reported a bug, with hopes some day I can write titles to my slides in spanish with the ubuntu-title font15:02
persiaMind you, having a master "Glyphs are missing" bug listing all the missing glyphs might address the developer point of view.15:02
persiaeffie_jayx: Can you generate the right glyph for review?15:03
effie_jayxpersia,  I have not worked with fonts, but I could give it a shot15:03
persiaeffie_jayx: If you could, and perhaps add various diacriticals to other letters that you know are missing, I'm sure that the appropriate party would be pleased at the expansion.15:04
effie_jayxpersia,  I am on it then15:05
hggdhand then mark those bugs as duplicates15:05
hggdhof the new master15:05
persiaeffie_jayx: Cool.15:05
persiahggdh: A new master?  Why not retitle/redescribe the oldest one, and dup to it?15:05
jibeland add the tag "metabug" ?15:05
persiasaves bug numbers for future use (and saves us typing as many digits in conversation)15:06
hggdhthats good.15:06
persiaPersonally, I'd like to see more redescription going on: sometimes we do a good job of triage, but the title and description still aren't clear, so the bug doesn't get the attention it deserves.15:06
hggdhI fully agree15:07
hggdhand, when updating a bug description, please try to follow https://wiki.ubuntu.com/Bugs/Description15:08
hggdhall -- a good wiki page to bookmark is https://wiki.ubuntu.com/BugSquad/KnowledgeBase15:09
hggdhjibel, yes, then tag it metabug. You can see all the current tags at https://wiki.ubuntu.com/Bugs/Tags15:11
markvandenborreI've just had bug #34523 rejected as invalid16:09
ubottuLaunchpad bug 34523 in debian-installer "geoip localisation suggestions" [Wishlist,Invalid] https://launchpad.net/bugs/3452316:09
markvandenborrewith the mention "please use brainstorm.ubuntu.com"16:10
markvandenborreis that documented policy, or just someone trying to score launchpad karma?16:11
markvandenborrehm, that might sound a bit negative... whatever the reason, the intention is probably good16:12
markvandenborrebut is this ubuntu bug policy?16:14
alex-weejmarkvandenborre: if it's that vague, then it should probably be on brainstorm16:15
alex-weejif you're willing to thrash out a technical solution16:15
yoda_vanis 'invalid' the part that is bothering you?16:15
alex-weejtry blueprints.launchpad.net/16:15
yoda_vani believe that is just the easiest way to say, not a bug, but something you'd like to see added to the app16:15
yoda_vanit doesn't mean the thought is invalid16:16
markvandenborreyoda_van: I had it set to wishlist myself...16:16
yoda_vanahnh16:16
markvandenborre(before this came about, before brainstorm even existed)16:16
techno_freakmarkvandenborre, may be because we dont have a way to convert a bug (which is invalid as a bug) to a wishlist, we comment so and mark it as invalid bug :)16:18
techno_freakerr.. sorry s/wishlist/brainstorm idea/16:18
markvandenborreso, right now, if I hadn't been very active and come around here, this idea would just be lost16:21
markvandenborrenow I appreciated the fact that there has at least been some kind of feedback after 2 1/2 years16:21
markvandenborrebut the way this was tackled, to a newcomer would sound a lot like "not interested, don't annoy us with this kind of stuff"16:23
=== asac_ is now known as asac
yoda_vanmarkvandenborre, all of the above is sort of true, that's why this weekend is global bug jam, and everyday people are trying to address bugs as they come in16:24
yoda_vanit is an all volunteer army - all are welcome16:24
yoda_vanthe reality is, to a newcomer and an old-timer; no, we are *very* interested, and trying our best to get all the bugs triaged and sent to the right place16:26
markvandenborreok, so something went wrong here16:26
markvandenborreif I hadn't been an 10+ year free software veteran16:26
markvandenborreI would feel like "whatever, I'm not putting my time in things that get neglected"16:26
yoda_vanhttps://wiki.ubuntu.com/HelpingWithBugs16:27
hggdhmarkvandenborre, the triager could have been a bit more courteous indeed16:27
markvandenborrehggdh: which is exactly what I'm saying: at least in the way of bringing the message, there should have been more information16:28
techno_freakmarkvandenborre, i agree that the triager could have given an explanation why it is marked as invalid :)16:29
markvandenborremaybe it should have been marked needsinfo or something16:29
markvandenborrebecause it would need a formal specification16:29
hggdhI agree. Courtesy should be always maintained.16:29
markvandenborrebut the contents of the bug is a different thing of course16:30
markvandenborrethan the way the message is brought16:30
markvandenborreor the other way would have been for this person to have moved the bug to brainstorm16:31
hggdhmarkvandenborre, please bear with us. There are many new triagers, and some, huh, mistakes, should be expected16:31
markvandenborreyes, no problem16:31
markvandenborreI'm not screaming out loud "you guys did a lousy job"16:31
markvandenborrequite to the contrary16:31
hggdhunfortunately there is no way of automatically converting to a brainstorm16:31
markvandenborrethen it should have happened manually, or whatever16:32
hggdhand this is your idea. I would not feel comfortable opening a brainstorm for you16:32
hggdh(and getting the credits)16:32
markvandenborrepolicies have changed from having wishlist bugs accepted in launchpad to wanting them in brainstorm16:33
markvandenborrethat's allright16:33
markvandenborrebut the reason I'm here was 1) to find out about new policies I was unaware of 2)to point you guys at a communication problem that might be solved by better documentation/process in the bug squad16:34
hggdhwishlists are still accepted, but yours is a bit more than that. Wishlist will depend on developers having the time to implement, whereas brainstorms can be "voted"16:34
hggdhmarkvandenborre, a triager is always expected to be courteous, and this is well documented. All that is needed is the willingless to read it16:35
hggdhand, of course, follow it16:35
=== blan_ is now known as blan
markvandenborrethe point is that a bug like the one I filed two years ago would rightly be considered invalid if filed now16:36
markvandenborrebecause there is brainstorm16:36
hggdhmarkvandenborre, you can re-open it, if you wish, and state the reasons for doing so16:36
markvandenborreso what I think is not clearly documented is what needs to happen to old wishlist bugs that actually belong in brainstorm right now16:37
markvandenborrehggdh: I'm thinking of doing the following:16:37
markvandenborrereopen, ask the triager to give more information why he closes bugs in the future, file it on brainstorm, close it16:38
markvandenborredoes that sound right?16:38
hggdhmarkvandenborre, it works. You do not even need to re-open it. May I also suggest you send an email to ... (hold on)16:40
markvandenborrehggdh: ubuntu-devel?16:42
hggdhUbuntu Bug Control (ubuntu-bugcontrol@lists.launchpad.net) stating what happened, and what you think about it? This will give a chance for all of us in bug-control to discuss the issue16:42
markvandenborreok16:42
hggdhand, of course, you can send an email to ubuntu-devel-discuss (not ubuntu-devel). u-d-d would be a correct place to present the idea (which, BTW, I personaly like)16:43
hggdhmarkvandenborre, finally, on behalf of all, I apologise16:44
markvandenborrehey, no need to16:44
markvandenborreyou guys are doing great work16:44
hggdhthank you. Huh, would you be willing to help triage bugs ;-)16:44
markvandenborreas I said before, I appreciate that, really16:44
markvandenborreI'm just concerned about newcomers and their reaction to this16:44
hggdhso am I16:45
techno_freak:)16:45
hggdhand this is another reason I elected to discuss it here, so that everybody could see it16:45
techno_freakand know where we usually do mistakes, and ahem.. correct them :)16:46
markvandenborrehggdh: sorry, I have 1 1/2 full time job, and I keep my ubuntu involvement limited to going to trying to coordinate a Locoteam, and going to a few Ubuntu Developer Summits16:46
markvandenborreheheh16:46
hggdhheh16:46
hggdhso am I, so am I... and I also have to throttle down my involvement (as I said elsewhere, I have family, dogs, and professional life to worry about, in this order)16:47
markvandenborrekthxbye16:48
hggdhtechno_freak, we learn from our mistakes, that is true16:48
hggdhbye. Thank you16:48
techno_freak:)16:49
techno_freakwe also learn by looking at other's mistakes and being careful not to commit them ;)16:49
hggdhyes... :-)16:49
hggdhbut this is actually important: we should respect the reporters, and maintain a courteous exchange always. This is a requirement for bug-control, but I just checked, and do not see it clearly stated for triagers. I wIll raise the issue.16:51
techno_freakyes, agreed16:51
hggdhogasawara, ping16:51
hggdhtechno_freak, for example, persia just corrected me when I wrongly suggested opening a new master bug. It was obviously the incorrect choice, and I still erred...16:54
techno_freakI have been corrected a lot of times, thanks to those corrections I have been improving :)16:54
techno_freaksometimes it also happens to be a communication error where the triager misses few pleasantries that the reply looks a bit arrogant :)16:57
yoda_vanyeah, it seems that curt replies come off as nasty - even though probably not intended to be16:58
hggdhyes16:59
hggdhthe problema is not what you actually meant, but how it is perceived17:00
effie_jayxanyone here can help with a package... I have modified ttf-ubuntu-title and I am hiaving problems building the package17:19
effie_jayxbuidling fails due to changes in the binary file,,, (ttf)17:20
effie_jayxthey seem irrepresentable17:20
jpdseffie_jayx: Are they in the source tarball?17:26
effie_jayxjpds,  yes, and that is how they came when I did apt-get source17:28
jpdseffie_jayx: Does the error say what is unreprsentable?17:28
effie_jayxjacob,  the tty file17:28
ogasawarahggdh: pong18:13
hggdhogasawara, morning to you and all; I will call you private18:18
=== LucidFox_ is now known as LucidFox
tuxmaniaccan someone set the bug 239179 importance to Low ?18:51
ubottuLaunchpad bug 239179 in libitpp "Static version of libitpp is missing from libitpp-dev package" [Undecided,Confirmed] https://launchpad.net/bugs/23917918:51
hggdhtuxmaniac, done18:56
tuxmaniachggdh: thanks18:56
hggdhI thought you would be able to set importance to low yourself...18:57
tuxmaniachggdh: I am not part of that team which will be able to do that18:57
hggdhah, ok, sorry18:57
alexadranghiHi guys. Just wanted to let me know I'm using Hardy on Linux corus 2.6.24-18-generic #1 SMP 686 GNU/Linux, and just apt-get update & upgrade-ed, and for some reason Thunderbird is now crashing whenever I hit send if I enable signing with Enigmail. Where's the best place to report this problem. I can't see anything in the main log files - where are thunderbird's own log file located? Cheers.19:40
mrooneyalexadranghi: the best thing to do is probably to file a bug in launchpad against thunderbird (ubuntu) and let someone who knows more tell you what they need19:45
mrooneyalexadranghi: check https://bugs.launchpad.net/ubuntu/+source/thunderbird to see if the bug has already been reported, otherwise click the "Report a bug" link19:46
alexadranghiCheers19:47
alexadranghiHeh. Look's like firefox died too.19:49
=== _neversfelde is now known as neversfelde
=== vorian is now known as vorian_
=== mcas is now known as mcas_away
=== AlmightyCthulhu is now known as wastoid
=== wastoid is now known as AlmightyCthulhu
LimCorehow to get source for "p7zip-full" ?   apt-get source "p7zip-full" -> E: Unable to find a source package for p7zip     (I want to edit it's documentation)23:55

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!