/srv/irclogs.ubuntu.com/2008/08/18/#ubuntu-bugs.txt

=== asac_ is now known as asac
=== hggdh_ is now known as hggdh
hggdhAmpelbein, you are doing a good work, old bugs are as worthy as new ones. And yes, many reporters will complain it took us quite a long time to get there01:01
hggdhsuch is life01:01
hggdhmrooney, makes sense, I think. Go ahead and change it01:01
mrooneyI think we need a wiki page for complainers :)01:02
mrooneyexplaining paradigms for non-free OSes simply don't apply to a free OS like Ubuntu, where it is very rare someone is getting paid to work on a piece of software. and since it is open source, the best thing they can do for an issue they care about is learn how to fix it and do so01:04
hggdhone single wiki page will not be enough ;-)01:04
mrooneyhaha, I know01:05
mrooneysomething like WhyIsntMyBugFixed could be useful01:06
mrooneyAmpelbein: just read your stuff, yes I think what you are doing is great, as long as you can "take the heat" of some users, it will improve everything in the end. it is better IMO to get a reply asking why it has taken so long, than leave someone waiting indefinitely01:07
james_wjust subscribe them to the ubuntu-bugs mailing list for a day01:07
mrooneyjames_w: brilliant :)01:07
mrooneyokay I have thinking about this stock response change a little more01:36
mrooney"Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it in its current state..." doesn't make grammatical sense, as the `it` is sort of ambiguous and assuming it refers to the bug, that doesn't make semantic sense, the state of the bug isn't what needs to be changed01:37
mrooneywhat about just changing "Unfortunately we can't fix it, because your description didn't include enough information." to "Unfortunately we can't fix it without more information."?01:38
hggdhmrooney, this is indeed better01:43
mrooneyokay, that is used in 8 of the responses, I will just adjust all of them? obviously it is easy to change later :)01:44
=== ApOgEE- is now known as ApOgEE--
=== hggdh is now known as hggdh-away
tuxmaniacgood morrning folks06:09
dholbachgood morning06:44
techno_freakdholbach, morning06:58
dholbachhi techno_freak06:58
mattikHello, how is it possible, that I have reported many bugs what is marked duplicated newer one? Is there some people who try to collect more karma and ubuntuteros who help they?07:02
dholbachmattik: the age of a bug is not relevant when deciding which bug is a duplicate of which other bug07:02
mattikwhy07:02
dholbachmattik: which contains more information is much more important07:02
mattikok07:03
dholbachso if bug A is forward upstream already, has clear instructions how to reproduce, etc, bug B is likely to be made a duplicate of A07:03
mattikbut who decide it07:04
dholbachwhoever triages the bug and finds out about a duplicate07:05
mattikok, I agree07:08
elmargolthe guys from the linux action show are flaming about the ubuntu bugtracker :(07:10
dholbachelmargol: do you have a link to that?07:12
mouzdholbach: it might be (i could not find the flaming itself) somewhere here: http://www.jupiterbroadcasting.com/?cat=408:03
dholbachmh08:04
=== BaD-Laptop is now known as BaD_CrC
=== mcas_away is now known as mcas
mcasgood morning10:10
nullackHi everyone :) I just joined the team, Ive been testing professionally for 12 years and have related experience in release management, problem management, ITIL, etcetc10:21
nullackAnyway where is the bug management policies? The wiki is pretty brief on reporting bugs and Im getting inconsistencies from some devs on bugs Im involved on10:22
dholbachhi nullack - did you check out  https://help.ubuntu.com/community/ReportingBugs ?10:34
nullackYes I did, I need deeper info :) Anyway Im now looking at the IRC chat logs from the KB it has some info10:34
seb128hey nullack, thanks for the good bug work ;-)10:34
seb128nullack: about upstream bugs, things like "software is using too much ressources" are not usually distro changes, especially for gedit which has no distro change10:35
nullackI dont have credentials to move the importance for bug 257818 - according to the bug policy as stated in the IRC chat log "High importance: This is a bug that has a severe impact on a small portion of Ubuntu users. It makes a default Ubuntu installation generally unusable." and it should be this priority. Can someone please change it, the dev is wrong10:35
ubottuLaunchpad bug 257818 in gstreamer "Totem Fails To Deinterlace" [Unknown,Confirmed] https://launchpad.net/bugs/25781810:35
seb128nullack: looks like that's something which never worked right?10:36
seb128nullack: you are the first one to complain about that, it might be annoying for some usecase but that's not something most users run into10:36
nullackSebastien how can we gaurentee that it isnt due to customisation in debian or Ubuntu? And it only recently came into existence when no gedit chages were made very recently10:36
seb128nullack: and that's not something the ubuntu team has ressources to work on, so fighting over bug settings will not make a difference10:36
nullackSebastien, please Im not fighting :) Im simply looking to apply the Ubuntu policy10:37
seb128nullack: a new gedit has been uploaded some days ago which uses gio10:37
nullackI understand your reasons but thats not the policy10:37
seb128you are using intrepid?10:37
nullackYes I am mate10:37
seb128no gedit changed a lot10:37
seb128they ported the code to gio10:37
seb128and I uploaded that new version some days ago10:38
seb128s/no/so10:38
nullackYeah I know, but I didnt have the issue until very recently10:38
seb128maybe a gio thing10:38
nullackI was synched to your change no problems then10:38
seb128like you mounted a share which is low latency10:38
seb128and it doesn't handle that correctly10:38
seb128that would require somebody having the issue to use sysprof or similar to know what is going on10:39
nullackI will look into that, can we please quickly discuss the deinterlace issue?10:39
seb128nullack: gedit didn't change after the new version update (and a svn change backport), and there is no distro patch there, so I doubt the issue is specific to ubuntu, but right not easy to determine for users10:40
seb128nullack: right, first what you call policy are guidelines10:40
nullackYeah Ive reported it upstream anyway :)10:40
seb128the maintainers decide on what are the appropriate settings10:40
seb128is that something which ever working using totem-gstreamer?10:40
nullackNo its not10:40
seb128ok, so it's something which is not a regression10:41
nullackYes my friend, no regression10:41
seb128and you are the first one to complain in several years of ubuntu10:41
seb128now I can understand it's frustrating in your usecase10:41
nullackMost people just install mplayer or VLC10:41
seb128but that's not a high priority for our userbase10:41
nullackHmm, I understand, but I think I need to make a point10:41
nullackIt does effect the userbase, quite a bit, but people go and work around it by installing vlc or mplayer10:42
nullackPeople rubbish gstreamer / vlc for the deinterlacing reason, and also other stuff like the stream bug I reported10:42
nullackI want to support the default Ubuntu build with my tests and this is why Im one of the few who have reported these bugs instead of installing vlc or mplayer10:43
nullackThe user impact of not being able to deinterlace wrecks use cases like watching digital TV thats interlaced and using footage shot on interlaced cameras10:44
seb128nullack: I don't agree about that, we get lot of people reporting totem bugs10:44
seb128I just think 98% of users play avi, wmv, or mpeg files10:45
nullackOk, well I will defer to your judgement since youve seen my point of view :) If your really, really sure10:45
seb128ok, let's be clear10:45
seb128- it sucks10:45
seb128- it's not trivial to fix10:45
seb128- the ubuntu team doesn't write the software and doesn't have the ressources to work on this right now10:45
seb128so the settings are not making any difference10:46
seb128I think it's doesn't make the installation un-usable10:46
seb128"# A cosmetic/usability issue that does not limit the functionality of an application "10:47
seb128that would be low10:47
seb128"# A bug that has a moderate impact on a core application. "10:47
seb128that would be medium10:47
seb128it's somewhere between those10:47
seb128but as said picking on or the other is not going to make a difference10:47
nullackHigher priorities might make a difference to an ethusiast whos looking at what the key issue are, but as you say its not trivial to fix10:48
nullackI think not being able to watch interlaced DVB is serious, same with camera footage, but your view is that those use cases are not common10:49
elmargoldholbach, on the latest podcast... reporting bugs is a waste of time for you and for the developers10:49
seb128nullack: I don't know what DVB is and I think 95% of users just want youtube videos or divx movies yes10:50
nullackIts Digital Video Broadcasts :) mostly Free to air TV thats sometimes broadcast in interlaced format10:50
dholbachelmargol: maybe mail the link of the podcast to ubuntu-buqsquad@ along with the minute when that occurs - maybe somebody better than me can approach the producers of the podcast and have a chat with them about it10:51
seb128nullack: and I don't think anybody looking at fixing hard issues will look at the ubuntu bug trackers, people working on gstreamer will do that upstream10:51
nullackIve added test files and info upstream10:51
seb128cool10:51
seb128anyway the importance is suggestive there10:51
nullackI now understand your reasons and accept the policy are guidelines, thanks for your time Sebastien10:52
seb128and if users want to get their issues considered they should let us know about it those rather than switching softwares10:52
nullackI agree, thats what I was trying to do10:52
nullackAnd besides, MOTU dont keep ffmpeg and mplayer up to date10:52
seb128right, and I consider your bug, but you are the only one who raised that as a real issue so far10:52
seb128another topic ;-)10:53
seb128part of that is due to debian, ffmpeg is the debian version10:53
seb128and there is also a manpower issue there, MOTU is way understaffed for the work to do10:53
nullackYeah their swamped10:53
seb128btw about the file-roller chmod issue, I agree low was maybe not appropriate, though basic users don't know how to use sudo and user who do should know better than running graphical tools using it10:54
elmargoldholbach, I'll that10:54
seb128but thanks for sending it upstream and getting it fixed10:54
seb128new GNOME tarballs are due today so it'll be fixed in intrepid10:55
nullackNo worries Sebastien, Im pleased you agree with my reasons why that particular bug was pretty nasty :)10:55
nullackGreat, were looking forward to testing it Ive got a few peeps on the forums lined up ready for it10:55
elmargoldholbach, sadly I have to agree an some parts :( I have some verry old bugreports and since they are not easy to fix they get ignored10:59
elmargol#55496 2006-08-0711:04
elmargolBug #103210 2007-04-0511:04
ubottuLaunchpad bug 103210 in linux-ubuntu-modules-2.6.22 "ipw3945 Wifi connection is very slow" [Undecided,Confirmed] https://launchpad.net/bugs/10321011:04
mcascan someone please look at bug 25858811:07
ubottuLaunchpad bug 258588 in linux "upgrade error in linux-image-2.6.26-5-generic " [Undecided,New] https://launchpad.net/bugs/25858811:07
mcasi think this should be medium or high importance but i cannot change it11:07
gnomefreakmcas: i see a few issues with -511:08
mcasok11:08
gnomefreakfile system is read only so cant get X working due to that11:08
mcasi forgot to search for duplicate bugs. sorry11:09
gnomefreakbut it upgrades fine. browser is slow11:09
gnomefreakmcas: i havent filed a bug yet11:09
mcasah ok11:09
mcasand my suggestions about the importance... do you think its ok?11:10
gnomefreakim assuming its stopping you from upgrading the kernel is due to its issues but i havent looked at logs yet11:10
mcasok11:11
=== dholbach_ is now known as dholbach
nullackAnyone: When I have a bug that I already linked upstream, and upstream decide that its a duplicate of an existing other bug, LP says bugwatch for the upstream bug is invalid. How do I point the LP bug to the new upstream path? Trying it the usual way doesnt work, thanks11:28
nullackAh! Ive got it. Its the little yellow icon that allows to change the bug watch details next to the bug watch panel in LP in case anyone else has run into this :)11:38
anakronHi all11:40
=== apachelogger_ is now known as apachelogger
mrooneycan anyone recommend a course of action for bug 250497?12:57
ubottuLaunchpad bug 250497 in gnome-screensaver "gnome-screensaver has stopped working for me" [Undecided,New] https://launchpad.net/bugs/25049712:57
nullackWinTesting112:57
mrooneythe reporter says it hasn't happened recently and guessed it was fixed in a recent update, however the package hasn't been updated since months before his report12:58
mrooneydo I just mark as Invalid and ask him to re-open if he experiences the issue again?12:58
Hobbseei would - it could well be pebkac12:58
Hewmrooney: I'd mark it invalid and use the standard response from https://wiki.ubuntu.com/Bugs/Responses12:59
mrooneyHobbsee: pebkac?13:03
Hobbsee!google pebkac13:04
ubottuSorry, I don't know anything about google pebkac13:04
Hobbseeaww13:04
Hobbseeproblem exists between keyboard and chair13:04
mrooneyHobbsee: :)13:04
nullacklol13:05
seb128mrooney: right, close the bug and ask him to reopen if he gets the issue again13:06
mrooneyHew, seb128: thanks!13:12
nullackPing Sebastien : Gnome dont want to use ffdeinterlace for a work around to the current deinterlacing and it appears I wont be able to convince them. Get the feeling they are not keen on ffmpeg. Perhaps by October the newer gstreamer bad plugins and playbin2 will be happening13:45
seb128nullack: let's see, not really something ubuntu can change in a distribution specific way13:53
nullackNo, next cycle should be much better though with playbin2, resindvd, deinterlace support - gstreamer coming of age :)13:55
seb128right13:55
bddebianBoo14:51
pedro_buuu14:53
bddebian:)14:55
=== apachelogger_ is now known as apachelogger
=== Initial_1 is now known as Initial_M
nullackAnyone: Ive found a bunch of bugs in Intrepid with gnome not recognising certain file extensions as multimedia files by default and the second related issue being that although I have all the necessary demuxers and decoders installed, I dont get thumbnails generated as gnome doesnt know they are video. Im not sure, is this an upstream bug or one I should report in LP?15:37
qenseThis could indeed be an upstream bug. However, I would report it at LP. The Bugsquad nows Ubuntu better than upstream and can ask for the right files. If it turns out to be caused by something else, the report won't go lost.15:38
qenseIt's also good for us to have an overview of bugs in Ubuntu. ;)15:39
nullackOk Ill kick it off in LP and consider bugwatching it to a new one in gnomes bugzilla15:39
qenseI'd add first the files requested in https://wiki.ubuntu.com/DebuggingProcedures and wait for the Bugsqua to respond.15:40
nullackNot too much there thats relevant https://wiki.ubuntu.com/DebuggingGNOME :) Its ok, I know the gnome revision Im on and can provide details15:41
qenseOK15:41
nullackWhat package in gnome controls the desktop file extension stuff?15:44
qenseI'm not even sure if it's gnome at all, I just realized that some things are handled by shared-mime-info.15:44
nullackEven on KDE?15:45
qenseAt the moment it's just being used my ROX and GNOME, but they expect KDE to change soon too. I'm not sure about KDE 4.1 though, I'm running hardy.15:47
nullackok well I will put the package as shared-mime-info because I honestly dont know what packages this is for15:47
qenseIt could be a bug in the GNOME handling.15:48
qenseIt's a database.15:48
nullackSebastien might be busy, maybe I should leave it blank till a gnome guru is available15:49
seb128nullack: could you describe the bug?15:49
nullacklol15:49
nullackHi mate15:49
nullackThere is two issues15:49
nullackOne, some common multimedia file types are not associated with their extensions as video by default15:50
seb128which ones?15:50
nullackHeres my list one sec15:50
seb128do you have an example?15:50
nullackSo far I have ps. ts and mqv being missing15:51
nullackMinor as user can open with, but as you know I have reported a bug on that as well15:51
seb128I still didn't understand this open with bug but let's talk about that later15:51
nullackTS and PS especially are very common types15:52
seb128.ts like the video dvd thing?15:52
seb128.ps for a video? namespace conflict ...15:52
nullackIts a transport stream so it is many things, but one of them is video dvd15:52
nullackWell see alot more ts and people get into DVB more15:53
seb128.ts is a defined type15:53
seb128  <mime-type type="application/x-linguist">15:53
seb128    <comment>message catalog</comment>15:53
nullackGnome errors with an error dialogue saying there is no application of this type15:53
seb128nothing claims this mimetype15:54
seb128ok, so way it works15:54
nullackError test is Could not display (filepath and name)15:54
seb128shared-mime-info define known mimetype15:54
seb128see /usr/share/mime/packages/freedesktop.org.xml15:54
seb128it can using filenames and content for that15:54
nullackDo you agree its a bug?15:55
seb128then .desktop in /usr/share/applications list the mimetype they can open15:55
seb128well15:55
nullackSo root cause .desktop is missing ts app?15:55
seb128it requires somebody who has a clue about the format to open a freedesktop bug on shared-mime-info15:55
seb128including an example of possible15:55
seb128no15:55
seb128first we should know what you call .ts15:55
nullackA transport steam file15:56
seb128shared-mime-info knows "application/x-linguist" which are .ts15:56
nullackis x-linguist common?15:56
seb128no clue15:57
seb128I've never used any I think15:57
nullackIve never heard of it and IMHO most people would think video when someone said .ts15:57
seb128anyway15:57
seb128that's purely upstream request15:57
seb128so15:58
seb128https://bugs.freedesktop.org/enter_bug.cgi?product=shared-mime-info15:58
seb128open a bug there15:58
nullackRighto, upstream15:58
seb128describing the mimetype you want to be added15:58
seb128and attach an example if possible15:58
nullackReady for the second issue?15:58
seb128they will want to know how the format is called15:58
seb128where it's used15:58
seb128and if the content is specific15:58
seb128 15:58
seb128yes15:58
nullackOk15:58
seb128what is the next one?15:58
nullack2nd one is I have the right demuxers and decoders installed but gnome fails to thumbnail them, even though totem plays them through gstreamer no problems15:59
nullackThese are TS's, MKV's, SWF's and MQV's15:59
seb128gconf-editor, desktop, gnome, thumbnailers16:00
seb128you have a list of formats to thumbnail there16:00
nullackRight I can look that up :)16:00
seb128those need a mimetype again, so .ts will not work until defined in shared-mime-info16:01
seb128there is a /desktop/gnome/thumbnailers/video@x-matroska/command so those should work though16:01
seb128verify if they have the correct mimetype in the nautilus dialog16:01
seb128otherwise for those which are not listed that's a totem upstream bug16:02
nullackNautilus opens MKVs into Totem and plays them fine16:02
nullackNo tumbnails though16:02
seb128look to /desktop/gnome/thumbnailers/video@x-matroska/command in gconf-editor16:02
seb128and try running the command on a command line16:02
nullackOk one moment16:02
seb128verify also that they have the correct mimetype in nautilus too16:03
nullackSebastien do you know the syntax for the path, the command in gconfeditor has input variables16:04
nullacke.g. /desktop/gnome/thumbnailers/video@x-matroska/command16:05
nullackNo man pages for it either16:05
nullackAh got it, executing is spat out the parameters16:06
seb128nullack: command source destination16:09
seb128nullack: there is a timeout so if the thumbnailing is too slow for this format that might be the issue16:10
nullacknullack@PPP:/mnt/vault/Film/Tests$ gnome-video-thumbnailer -j Mushishi24-head.mkv 1.jpg16:11
nullackgnome-video-thumbnailer couldn't process file: 'Mushishi24-head.mkv'16:11
nullackReason: Took too much time to process.16:11
nullackYour spot on :)16:11
seb128I think we already got some bug about that issue16:12
nullackOk so 1st is an upstream bug and second is a feature not a bug16:12
seb128not sure what we can do though16:12
nullackBuy me a faster machine? what ya reckon? hehe16:12
seb128bumping the timeout would mean increase ressource usage for that16:12
nullackExactly16:12
seb128and optimizing the thumbnail might not be trivial16:12
nullackYes it is H.264 and until we have AVC GPU acceleration my sys struggles16:13
seb128but that sounds quite some work for a low importance issue so not likely a priority16:13
nullackAgreed, Im dropping the second item16:13
nullackWould you like to discuss the open with later, I know your busy16:14
seb128that's fine, I can discuss while updates are building16:14
nullackIts a usability thing, low priority16:14
nullackMy thinking is...16:15
nullackGstreamer is installed by default16:15
nullackSo choosing between Movie Player and Movie Player (gstreamer) is no choice16:15
nullackIt confuses a user16:15
seb128I've no such options16:15
seb128I've only "movie player" listed16:16
seb128and then xine and mplayer because I installed those16:16
nullackThey are there by default, I did a special clean install of Alpha 416:16
seb128that's weird16:16
nullackAs well, that link I sent you to the forum many others have it16:16
nullackYeah it is16:16
nullackWould installing gstreamer plugins do it?16:16
seb128where do you get those? in the context menu?16:16
nullackRight mouse click video file, choose open with, and observe those two options in the list of apps to open the video with16:17
nullackSpecifically it is Open With Other Application16:18
seb128do you have any mimetype in /usr/share/applications/totem-gstreamer.desktop?16:18
nullacklemme grep it one sec16:19
nullackAre you sure your going into the seperate dialog box with the heading Open With and not just the right mouse click window?16:20
seb128those should be equivalent16:20
seb128and yes, I tried on a .avi16:21
nullackIve got lots of entries in different languages in that desktop file16:21
nullackI will post a screenshot right now to show you, one moment please16:21
seb128look into /usr/share/applications/mimeinfo.cache the avi line for example16:21
seb128video/x-avi=totem.desktop;mplayer.desktop;16:21
seb128is what I get here16:21
nullacknullack@PPP:/mnt/vault/Film/Tests$ cat /usr/share/applications/mimeinfo.cache | grep avi16:23
nullackvideo/x-avi=totem.desktop16:23
nullacknullack@PPP:/mnt/vault/Film/Tests$16:23
seb128nullack: and in .local?16:24
seb128grep avi .local -R?16:24
nullackNo movie apps, other stuff16:24
seb128did you try on a .avi?16:25
nullackThe thing is, once you right mouse click, go into Open With other Application ...  noting the three dots means its going into a new window16:25
seb128and you have a gstreamer entry listed?16:25
nullackIts not just the right mouse menu16:25
=== hggdh-away is now known as hggdh
nullackNo gstreamer is listed in the right click menu16:25
seb128oh16:25
seb128you are speaking about the dialog to pick an application16:26
nullackYes sir16:26
seb128not the "open with" tab in the properties dialog16:26
nullackIts the "open with" window16:26
seb128I was thinking about the tab in the property dialog16:26
seb128ok, I can confirm the issue now16:26
nullackSorry16:26
nullackCan you see it now?16:27
seb128not your fault, just a misunderstanding there16:27
seb128yes16:27
seb128I just never use this dialog usually16:27
nullackThe thing is because some video mime types arent recognised a user has to go into this menu to fix video playback16:27
nullackTo force it16:28
seb128I usually open totem and dnd things to it16:28
seb128but right, this dialog is there and should be fixed16:28
nullackYeah, alternative workflows16:28
seb128this issue is a packaging one16:28
nullackCan I do anything else to help?16:28
seb128that's due to the "make possible to install xine and gstreamer variants together"16:28
seb128you can try to work on a patch if you want ;-)16:29
seb128hum, the .desktop has a NoDisplay=true, maybe nautilus should respect that16:29
nullackI have alot to learn about packaging and really my professional skills are in test management / release management / problem management not configuration management16:30
seb128nullack: I've a fix, those should use Hidden=true rather than NoDisplay=true, will fix in the next upload16:31
nullackGreat thanks my friend, will test when you deliver the goodness in updates16:31
seb128nullack: ok, keep the good work on bugs then and let other people come with changes, that works too ;-)16:31
seb128thanks for your interest in this issues16:31
=== bdmurray changed the topic of #ubuntu-bugs to: Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
nullackPing Pedro : Thankyou for adding your comment to 250021 but I do not think that a new file roller has been committed for build - I have not received any emails about it and I dont see it in the build farm17:10
nullack#25002117:10
seb128bug #25002117:12
ubottuLaunchpad bug 250021 in file-roller "copy as root  trashes my install" [Low,Fix committed] https://launchpad.net/bugs/25002117:12
pedro_nullack: according to upstream that doesn't affect trunk17:13
pedro_that's why i marked as fix committed17:13
seb128nullack: we use "fix commited" when the bug is fixed upstream so we know what to close in the next version update17:13
pedro_at the desktop (gnome) fix committed  = fixed upstream also17:13
pedro_indeed17:14
nullackOk, I understand, not intuitive but Ill follow the standards :0 Since our tree isnt their tree17:14
nullackSorry Pedro, thanks for your help on this bug :)17:14
pedro_nullack: you're welcome, thanks for following up ;-)17:14
awalton_laptopis anyone from the bug squad around that could renew my membership?17:16
Igorotawalton_laptop: ask bdmurray17:17
awalton_laptopIgorot, thanks17:17
pedro_awalton_laptop: renewed17:21
awalton_laptoppedro_, thanks17:21
pedro_you're welcome17:22
nullackPing someone at Canonical : I think packages,ubuntu.org has lost the plot it tells me that my search for ffmpeg packages in intrepid and hardy are not found17:51
nullackYou have searched for packages that names contain ffmpeg in suite(s) intrepid, all sections, and all architectures.17:51
nullackSorry, your search gave no results17:51
nullackEdit: No Ive lost the plot - time for coffee - I forgot to put search by package name17:52
nullacklol edit2: it has :)17:54
nullackInternal Server Error17:54
nullackThe server encountered an internal error or misconfiguration and was unable to complete your request.17:54
nullackPlease contact the server administrator, frank@lichtenheld.de and inform them of the time the error occurred, and anything you might have done that may have caused the error.17:54
nullackMore information about this error may be available in the server error log.17:54
chrisccoulsonjust having a look through some of the expirable bugs. i've just come across bug 21776018:33
ubottuLaunchpad bug 217760 in synaptic "Under 64 bit architecture, no easy way to add a 32-bit archive to synaptic or apt" [Undecided,Incomplete] https://launchpad.net/bugs/21776018:33
chrisccoulsonpersonally, i think thats a bad idea, but what does everyone else think?18:34
pheeroras isv (read adobe) sux hard, it's not so bad idea18:34
hggdhargh, LP is slow...18:35
chrisccoulsonit is a bad idea. we shouldn't give users an easy way of installing packages that have been specifically built for 32-bit architecture on a 64-bit machine18:35
hggdhwell, there are builds for this18:36
chrisccoulsonthe packages should be re-packaged to install on a 64-bit architecture. that is already the case with adobe (which is installable from medibuntu on 64-bit)18:36
pheerortake in consideration that amd64 is backward compatible with x8618:36
pheeroryes sure18:36
pheerormy bad18:36
chrisccoulsonbut 32-bit packages will contain files in /usr/lib. installing these on a 64-bit machine is almost guaranteed to cause breakage18:36
chrisccoulsonhggdh, what did you mean about there are builds for this?18:37
pheerorindeed, i've misunderstood the issue18:37
hggdhfor example, ia3218:37
hggdh(and I do run both 32 and 64 bits on my laptop)18:37
pheerorbtw is it possible to install ff x86-32 with that evil flash on amd64 hardy?18:38
pheeror(by one or two commands)18:38
chrisccoulsoni thought so, thanks. do you think that bug 217760 should be set to won't fix?18:38
ubottuLaunchpad bug 217760 in synaptic "Under 64 bit architecture, no easy way to add a 32-bit archive to synaptic or apt" [Undecided,Incomplete] https://launchpad.net/bugs/21776018:38
hggdhif a specific package/library needs to be built for 32 bits on a 64bits architecture, this has to be requested18:38
hggdhdarn it, my browser refuses to go online right now18:39
chrisccoulsonyeah, i agree with you. i definately don't think we should enable an easy way to pull packages from a repository built for 32-bit architectures on to a 64-bit machine18:39
=== thekorn__ is now known as thekorn
hggdhthis is usually not a good idea. I have done that before, but by copying the necessary individual libraries over to /usr/lib32, and stitching the resulting mess by hand18:41
chrisccoulsonme too. could you mark the bug report as 'wont fix' please? :) i can't do that unfortunately18:42
james_whey chrisccoulson, thanks for working on the gnome-session bug18:44
chrisccoulsonno problem! sorry i havent responded yet.18:44
chrisccoulsoni think yours is probably the better solution, as it is more consistent with the rest of the code18:45
james_wit does seem to be18:45
james_wshall I forward it to upstream?18:45
chrisccoulsonyou can do. i already attached my patch to the upstream report actually, but nobody has commented yet18:45
james_wah, ok, I should have looked18:46
chrisccoulsonjames_w, are you familiar with bug 235698?18:55
ubottuLaunchpad bug 235698 in gvfs "gvfs-fuse-daemon crashed with SIGSEGV in pthread_mutex_lock()" [Medium,Confirmed] https://launchpad.net/bugs/23569818:55
james_wchrisccoulson: I don't think so18:59
james_wwhy?18:59
chrisccoulsonah, ok. it's been fixed in intrepid, and i was going to ask if you knew whether it was going to be fixed in hardy as a SRU?19:00
seb128chrisccoulson: not likely, it's a non issue for hardy, the only reason users notice is apport19:00
chrisccoulsonah, ok. thanks for that seb12819:01
chrisccoulsonseb128, what do you think about blacklisting gvfs-fuse-daemon in apport? it might stop people who have enabled apport from reporting new bugs...19:18
seb128chrisccoulson: there is not a lot of recent duplicates and I would prefer to backport the patch for this specific issue rather than workaround it this way19:19
chrisccoulsonthe only reason i suggested that was because i got the impression it probably wasn't going to be fixed in hardy19:20
seb128chrisccoulson: and?19:21
seb128chrisccoulson: do you think it's important to fix there? it should create no real issue19:21
chrisccoulsoni was just trying to think of a way to reduce the number of people reporting that bug from hardy, but, like you said - there aren't that many recent duplicates anyway, so it's probably a non-issue19:23
seb128chrisccoulson: apport also has a list of known bugs in bzr, so you can add an entry there and user will be pointed to this bug when trying to open a new duplicate19:28
chrisccoulsonseb128: i didn't know that actually. thanks!19:30
seb128you're welcome19:30
=== jjesse_ is now known as jjesse
_stink_I'm new-ish to bug triage. Bug 154621 is apparently a well known KDE issue, with solutions and other info available in more than one KDE bug (75828 and 70624, e.g.). Other info at http://ur1.ca/30z. I'd like to add these links to the LP bug and close it somehow.  Is invalid the right status?20:00
ubottuLaunchpad bug 154621 in ubuntu "Kubuntu shortcuts: switch to next keyboard layout" [Undecided,New] https://launchpad.net/bugs/15462120:00
_stink_those KDE bug #s are at bugs.kde.org20:01
yuriy_stink_: there is an "also affects project" link to link the reports together20:02
yuriy_stink_: if there are other reports about it in launchpad, you can pick a "main" one and mark the others as duplicates20:02
yuriy_stink_: and add all relevant information to the main report in a comment  if it's not already there20:03
_stink_yuriy: ok. i don't see other LP bugs on the same issue, just bugs at bugs.kde.org.  so i'll put the info in a comment on this bug.20:04
yuriy_stink_: if it is an actual bug, and can be confirmed in other reports, invalid is not the right status20:04
yuriy_stink_: right, that's what "also affects project" is for20:04
_stink_yuriy: the KDE bug reports about this don't consider it an open bug. they are old reports and amount to telling the user to config correctly20:04
_stink_ok20:04
_stink_which is why i thought it should be closed somehow in LP20:05
yuriyoh20:05
yuriywell, that may be correct then, but comment carefully20:05
_stink_ok, thanks20:05
_stink_i'll be nice :)20:05
dupondjehttps://bugs.launchpad.net/ubuntu/+source/audacious/+bug/25879721:53
ubottuLaunchpad bug 258797 in audacious "audacious (tuple_get_int: assertion `tuple != NULL' failed) add patch" [Undecided,New]21:53
dupondjewould be cool if it was added, now audacious is useless imo :)21:53
bdrungdupondje: may be I have a look at it21:55
dupondjetested and successfully working :)21:55
bdrungdupondje: can you give me the link to the bugreport from the upstream project?22:26
dupondjebdrung: http://bugzilla.atheme.org/show_bug.cgi?id=4222:27
ubottubugzilla.atheme.org bug 42 in Core "Infinite playlist update when entry->tuple == null." [Normal,Resolved: fixed]22:27
bdrungdupondje: thx22:28
dupondjewithout the patch audacious creates logfile with size of 1gb/10mins or something :p22:29
dupondjequite crap :P22:29
bdrungdupondje: what do i have to do to reproduce this bug or does this happen right on the start?22:30
dupondjethink u need to load files in the playlist22:31
bdrungk, i'll try it22:32
dupondjeand I got ARTIST - TITLE as playlist info ...22:32
bdmurrayhggdh_: Do you remember what we said about needs-packaging bugs that are already packaged for debian?  change to sync request?22:40
LaserJockbdmurray: that's what it was originally, but then we decided to take that out22:41
LaserJockbdmurray: do you think it should go back in?22:41
bdmurrayLaserJock: maybe, I wrote a script this weekend that found a fair number of n-p bugs that are already packaged for debian22:42
LaserJockwell22:42
LaserJockto me it depends on the intent of the bug22:42
LaserJockif they are saying "I want this software in" I'd invalidate it22:43
LaserJockbut if they're saying "I know it's in debian, I just want the latest version" I'd maybe turn it into a "upgrade" bug22:43
LaserJockbut I'd avoid turning them into sync requests because that's a more defined process bug22:44
LaserJockbdmurray: does that make sense?22:44
bdmurraynot really22:45
LaserJockheh22:45
LaserJockwhat would be the purpose of the bug then, if the software is already in Debian?22:45
LaserJockunless there's more to the story it's probably useless22:46
LaserJockand I'd rather have people do investigation first before doing a sync bug22:47
dupondjeits about my bug ? ;)22:47
LaserJockso I think it's counter-productive to try to turn needs-packaging into sync bugs22:47
bdmurrayright, but I could run requestsync for the the bug, invalidate the n-p bug and point them the at the sync request bug to subscribe to22:48
LaserJockbut I don't want people using requestsync unless they know what they're doing22:48
bdmurrayI said "I could run requestsync"22:48
LaserJockpeople should at a minimum test build the debian package in sbuild/pbuilder before submitting requestsync22:49
LaserJockah22:49
LaserJockwell, that'd be a lot of work on your part22:49
LaserJockor wait22:49
bdmurrayhttps://wiki.ubuntu.com/SyncRequestProcess doesn't say anything about sbuild/pbuilder22:50
LaserJockif these packages are in Debian but not in Ubuntu then nothing should be done at all really, depending on the stage of release22:50
LaserJockpackages are semi-automatically imported in that case22:51
bdmurrayRight, but we are past Import Freeze now22:51
LaserJockso we shouldn't be filing sync bugs for those unless there's a good reason22:51
=== mcas is now known as mcas_away
LaserJockI'm not sure when the archive admins stop importing new sources22:52
bdmurrayI'll check with them then22:52
LaserJockbut SyncRequestProcess should probably have something about test building22:53
LaserJockcurrently it's implied22:53
jpdsLaserJock: If the person running requestsync is not a member of the MOTU team, they will first need approval of the u-(m|u)-s team.22:53
LaserJockjpds: exactly, I don't think we should fill up the queue with low-priority bugs22:53
jpdsGood point.22:54
LaserJockI'd rather people do some work on it first to make sure it's worth the sponsors time22:54
bdmurraySo I should just forget about those?22:54
LaserJockhonestly I don't think it's worth your time to file sync requests22:55
bdmurrayOkay, so I am at a point we are know something should be done w/ 10 bugs or so but just shouldn't do anything?22:56
LaserJockin a reply to invalidating you might point people to SyncRequestprocess and say something like "This software has already been packaged in Debian. If it is not available in the current Ubuntu development version feel free to follow [sync wikii page]"22:57
LaserJockbdmurray: which bugs are you talking about?22:58
bdmurraybug 255110, bug 151564, bug 198048, bug 181084, bug 230453, bug 255106, bug 255402, bug 141171, bug 20471123:01
ubottuLaunchpad bug 255110 in ubuntu "[needs-packaging] bzr-stats" [Wishlist,In progress] https://launchpad.net/bugs/25511023:01
ubottuLaunchpad bug 151564 in ubuntu "[needs packaging] Gtk2::Sexy Perl bindings - libgtk2-sexy-perl" [Wishlist,In progress] https://launchpad.net/bugs/15156423:01
ubottuLaunchpad bug 198048 in ubuntu "[needs-packaging] pulseaudio-module-jack" [Wishlist,Confirmed] https://launchpad.net/bugs/19804823:01
ubottuLaunchpad bug 181084 in ubuntu "[needs-packaging] guake" [Wishlist,In progress] https://launchpad.net/bugs/18108423:01
ubottuLaunchpad bug 230453 in ubuntu "[needs-packaging] linux-uvc" [Wishlist,New] https://launchpad.net/bugs/23045323:01
bdrungdupondje: i cannot repproduce it.23:03
dupondjestrange23:05
bdrungdupondje: with wich filetype does this bug appears?23:05
dupondjeif u google the error, tons of people have it23:05
dupondje.MP323:05
bdrungi will test with mp323:05
LaserJockbdmurray: you're saying you have ~ 10 needs-packaging bugs now in your list of New/Undecided ?23:06
LaserJocks/Undecided/Unkown/23:06
vadi2A pair of people after an update of ubuntu got their themes broken, and I'm not sure how to fix it. The question has been open for quite a while: https://answers.launchpad.net/ubuntu/+question/3890023:10
bdmurrayLaserJock: no, I'm saying I've discovered that those needs-packaging bugs are already packaged in Debian23:10
bdrungdupondje: still not23:11
LaserJockbdmurray: oh, right23:11
dupondjewhat version using ? :)23:11
LaserJockbdmurray: I'm guessing a few of them are people who've filed a bug in both Ubuntu and Debian23:11
bdrungdupondje: 1.5.1-2ubuntu223:12
dupondjesame :x23:12
bdrungdoes it also happen on other file types?23:12
LaserJockbdmurray: so are you wanting to mark them Invalid or no?23:13
dupondjehttp://pastebin.ubuntu.com/38616/23:13
dupondjethis is my conf23:13
bdrungdupondje: where do i have to put it?23:16
LaserJockInvalidating a needs-packaging bug that's In Progress is a bit troublesome, but people can reopen them if they've got a reason to23:16
dupondje/home/<user>/.config/audacious/config23:16
dupondjealso see: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=49165523:18
ubottuError: Could not parse data returned by Debian bugtracker: global name 'ls' is not defined (http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=491655;mbox=yes)23:18
bdrungdupondje: with your config audacious does not start. there is no alsa device, because i run intrepid in a virtual machine. therefore i use null output instead of alsa23:24
dupondjeoh :s well dunno, try loading ALOT of MP3 files23:28
dupondje+100023:29
dupondjebut I gtg now23:29
dupondjepm me if u have questions23:29

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!