/srv/irclogs.ubuntu.com/2008/08/25/#edubuntu.txt

pem725anyone available for a quick question?01:31
pem725NickServ01:31
pem725anyone available for a quick question?01:34
willvdlhey guys15:08
juliuxhey willvdl15:09
willvdlhas anyone built edubuntu from a minimal ubuntu install?15:09
willvdlI've got a lovely little atom minibox thingy here with a 2G flash etc. and am trying to build up a minimal system before going through the hog of choosing select packages15:12
willvdlso I use the alternate CD and do a command line install for a minimal system15:12
willvdlbut the debootstrap complains like a mother-in-law15:12
willvdla standard install works fine though. both are from a USB CDROM15:13
willvdlweird. not a repeatable problem15:39
willvdlhow odd15:39
LaserJockogra: heah, I applied for ~edubuntu-bugs, when you get a chance can you let me in? :-)16:06
willvdlLaserJock, ola16:40
LaserJockhi willvdl16:40
willvdlI'm playing with a very nice teeny atom16:41
willvdlit's hawt16:43
LaserJocksweeeet16:43
willvdldual core as well16:45
willvdlanyhoo16:45
LaserJockheh16:45
willvdlthey are tiny16:45
willvdlthe controller chip is bigger than the cpu16:46
willvdlthe cpu doesn't even have a fan16:46
LaserJockinteresting16:46
willvdlif this thing works it will be the ultimate classroom PC... waterproof, heatproof, shatterproof etc.16:47
willvdlit's encased in anodised alluminium with heat tubes16:47
LaserJocklol16:47
willvdlit is honestly submersible16:47
* LaserJock wants one16:48
LaserJockhow chemical resistant would it be?16:48
willvdldepends. what eats alluminium?16:48
willvdlI know children that are undernourished will eat many things but they probably lack the gum strength to chew through this16:49
LaserJockhmm, some acids might do some damage, but mostly it'll eat the anodization off16:50
willvdlI remember an experiment in school16:50
willvdlwith an alluminium pencil sharpener16:50
willvdland a pot of steam16:50
willvdland a great erupting fireball16:51
LaserJockway cool16:51
willvdlooh ooh. anyone played with DRBL?16:52
willvdlLaserJock, are you familiar with Scientific Linux at all?17:05
LaserJockI know of it, I've never used it though17:06
LaserJockit's never been all that appealing to me17:06
willvdlhmm, seems to be rhel17:07
willvdlbut I haven't seen an app list17:07
willvdljust curious cause they are mentioned from the clonezilla docs17:08
LaserJockit's basically taking rhel and recompiling it (ala CentOS)17:09
LaserJockbut packing all the science related packages on a DVD17:10
willvdldeja vu17:11
willvdlright. I'm hungry and I have a chicken.17:14
willvdllater17:14
LnsWow19:48
* Lns just finished reading the (aging) thread from the list entitled "Edubuntu 7.10 - A Released Debacle and a Practice in Failure"19:48
LnsAlthough I disagree with the title19:48
LnsI think this topic is something that is pure gold to what we're all trying to accomplish19:49
Lnsif anyone wants to start a conversation based on that thread go ahead - otherwise i'll keep working :)19:49
Lnshttp://www.mail-archive.com/edubuntu-users@lists.ubuntu.com/msg02967.html19:49
LaserJockLns: go on? :-)19:52
LnsLaserJock: well, I see the people who have replied and posted in that thread19:53
LnsAnd I see that we all have the same motivation to do the right thing and get Edubuntu/UbuntuLTSP absolutely rock-solid in typical setups.19:53
LnsWhat I see is the overall issue of how bugs are handled - and not to say LP fails, but IMHO there needs to be much more of a hierarchy, a better priority system for issuing these bugs19:54
LnsSuch as the gnome-watchdog, hanging procs issue that's been happening for over a year now19:54
LnsIMHO this should have been implemented, tested and put into 8.04LTS.19:55
LnsBut, this is even too specific for the conversation I want to have with the posters/other interested parties19:55
LaserJockwell19:56
LaserJockthe biggest problem has consistently been manpower19:56
Lnsexactly19:56
Lnsand i think i might have a solution for that.19:56
LaserJockand getting upset with the people who *do* contribute is not a way to excite people about more contributions19:56
Lnsthough it might have been thought of before19:56
LnsLaserJock: i agree 100%19:57
LaserJockso while it's good to talk about what we can do better, some of the tone of that thread was disappointing, IMO19:57
LnsI feel like I want to start a team of LTSP-specific techs, coders and administrators so we can closely collaborate on issues, bugs and questions we have so that fixes get pushed faster. But, again, the issue is manpower.19:57
LnsSo19:57
Lnsobviously, there are a lot of for-profit companies and budget-oriented entities (school districts, govt offices) that *can* contribute money to fixing problems.19:57
LnsI, for one, am a two-man company that is contracted by places like this to implement LTSP into places like schools19:58
LnsIf there was a "pool" of sorts, almost like a NPO or something similar, smaller companies like me could "contribute" money so that programmers can work to fix these bugs full-time.19:59
LnsI have no doubt at all that there are plenty of companies/entities that would be willing to contribute as I am.19:59
LaserJockI'm not sure if that'd really do much19:59
LaserJockalthough I think it could be nice in terms of promotion, i.e. having money available for promoting Edubuntu/LTSP20:00
LnsGo on..if the issue is manpower, how is this not a viable solution?20:00
LaserJockbecause money quite often isn't the issue20:00
LaserJockit's a community, not a business20:01
Lnsso what's the issue?20:01
Lnsin regards to manpower20:01
LaserJockwell, generally I think you need things like direction, a RoadMap, and an environment that is healthy for community collaboration, contribution, and expansion20:02
LaserJockyou need to have leadership, consistency, and vision20:03
LaserJockwith a relatively small, niche group like Edubuntu it can be difficult to get people20:04
LnsI think that Edubuntu/UbuntuLTSP has a pretty big user-base20:04
LnsMaybe the main problem is the current structure itself?20:05
Lns*How* expansion happens, *how* direction is established, etc?20:05
LaserJockwell, it's a fairly large user-base, but IMO it's a bit different user-base than what Ubuntu as a whole has20:05
LaserJockI think in general Edu work is not a sexy for developer types20:06
Lnscorrect20:06
Lnsbut...developers will happily code for money when community contribution isn't desired20:06
Lnsand said code can be given to the community in the end, anyway20:06
LaserJockthe point of Ubuntu and Edubuntu is to have a community project20:07
LnsI see that as a repetitive issue with F/OSS in general20:07
LaserJockpaid solutions, while appealing in the short term, do not help community issues20:07
Lnswhy does code contributions, whether paid or not, *not* help the community issues?20:08
Lnss/does/do20:08
LaserJockbecause it tends to stifle community contribution20:08
Lnsit does?20:09
LaserJocki.e. "oh, you have to be a paid person to work on Edubuntu?"20:09
LaserJockor "oh, well I'm paid to implement this so you should find something else to do"20:09
Lnsbut there are plenty of people who *are* paid to contribute already20:09
LaserJockor "well, I don't have time to build community, I have to get this code working"20:09
LaserJockyes, but it only seems to work out well if you significant community components already there20:10
LnsI don't see how getting issues resolved and bugs fixed has anything to do with building a community - they seem to be separate functions of the overall goal20:10
Lnswhether someone is paid or not shouldn't have anything to do with it20:11
LaserJockso fixing "we lack people" problems by paying people to do work can end up harming more than helping20:11
LaserJockah, but they aren't separate functions20:11
LaserJockso I would say, yeah, it's cool to have people paid to work on Edubuntu20:12
LaserJockbut it won't solve manpower issues in the long run20:12
Lnswouldn't you think that the more people contribute, regardless of their personal motivation, it will help the community grow?20:12
LaserJocknope, not exactly20:12
LaserJockpaid people contribute what they're paid to contribute20:13
LaserJockand it quite hard to convince the people paying that community building is worth the money20:13
LnsI see it as worth it20:13
LaserJockso you might make good advances in the bug-fixing arena and have a dead community in the end20:13
Lnshmm20:14
LaserJockbut for me the point is that we don't *need* paid people20:14
LaserJockit's great to have them around, no doubt20:14
LaserJockbut I have confidence in community20:15
Lnsbut as the way it is now, there are so many unfixed bugs that the community only fixes the ones they want to fix / have time to fix20:15
LaserJockif the community contains paid elements then great20:15
LaserJockand that's fine20:16
LaserJockpain points lead to people who want to scratch itches20:16
LaserJockif people seriously don't have enough interest in fixing bugs then what's the point?20:16
LaserJockand this is where I have some issues with the list thread20:17
LaserJockI don't mind people bringing up problems20:17
LaserJockbut I want people to contribute to the solutions20:17
Lnshow do you propose they do so if they aren't a programmer?20:18
LaserJocktriaging is good, testing is great20:18
LaserJockI'm not a programmer per se20:18
LaserJockmany many Ubuntu developers aren't either20:19
LaserJockit's not our responsibility to fix bugs in most cases20:19
LaserJockit's about forwarding, tracking, integrating work that others do20:19
LaserJockdocumentation is also a key aspect20:20
LaserJockoften times people can avoid bugs if told how to do so20:20
LnsBut what happens after the bug is forwarded to say, the gnome dev team, and they sit on it because Edubuntu/LTSP specific bugs aren't a priority to them?20:21
LaserJockyou poke20:21
LaserJockyou make it a priority for them :-)20:22
Lnsdoes that really work all the time though?20:22
LaserJocknot all the time, no20:22
LaserJockbut a lot more than you might think20:22
LaserJockdevelopers most often dislike bugs in their code and are quite willing to help get things fixed20:23
LaserJocksometimes you run into a "dead" upstream where there's no development work being done20:23
LaserJockbut Debian is also quite helpful20:24
LnsAre any coders firmly against accepting patches?20:24
LaserJockvery rarely you come across people that don't want to work with software they've already released20:25
LaserJockso they'd maybe say "I'll take patches against the development version only"20:25
LaserJockbut patches are like candy for most developers :-)20:25
LnsSee, that's my point :)20:26
LnsI would absolutely love to pay someone, if i could alone, to submit patches for bugs that my clients experience20:26
Lnseven if only submitting patches alone20:26
LaserJockright, but what I'm saying is you probably don't even need to pay somebody to do it20:27
Lnsi would gladly pay someone to do that, so my clients would continue to pay ME, and have faith in open-source and LTSP/Edubuntu specifically.20:27
LaserJockif you get the community built around it20:27
Lnshmm20:27
LaserJockI mean, I wouldn't turn down donations ;-)20:27
LaserJockbut I think in terms of Edubuntu as a whole20:27
Lnsso is it the hierarchy of communication broken? what is it about the community that makes it so hard for "normal people" to successfully contribute and get things accomplished?20:27
LaserJockit's much healthier to have a good community20:28
Lnsi agree with you on that..the community is the lifeblood of any F/OSS project20:28
LaserJockwell, right now the problem is really at the top20:28
LaserJockor rather the lack thereof20:28
LaserJocktechnically speaking there are currently 0 Edubuntu developers20:28
LaserJockogra's done a tremendous job, but his current work load is elsewhere, so any Edubuntu work is in his no-so-available free time20:29
LaserJockI'm just getting back into Edubuntu but am currently work on my PhD so don't have extensive time at the moment20:30
LnsI agree...I can't believe how much of a help ogra's been over the past couple of years for me, not to mention the countless others that have looked to him for help20:30
LaserJockwe're the only 2 Ubuntu developers who've worked on Edubuntu really20:30
LnsWell here's the thing then...20:30
LaserJockso I think we need a time of reanalysis, regrouping so that we can get a plan together20:31
Lnswe've got next to no devs for Edubuntu20:31
Lns(i agree)20:31
LnsBut we have TONS of people using Edubuntu/UbuntuLTSP20:31
LnsSo we have a bunch of admins with no dev team. there needs to be more of a balance obviously20:32
Lnsto get things accomplished faster, bugs squished and happy admins/users20:32
Lnshow can the admins help? That's what I am, essentially20:33
Lnsand i know you mean triaging/reporting problems/etc20:33
LaserJockok, well there's quite a number of things20:33
LaserJockit's just a matter of getting things going20:33
Lnsbut I *do* that...and then I sit and watch the number of unresolved bugs in my LP sub list grow20:33
LaserJockbuilding some momentum20:33
LaserJockwe could start having weekly bug squashing sessions20:34
LaserJockreally promote them on the lists and Planet Ubuntu for instance20:34
Lnswhat's planet ubuntu?20:34
LaserJockhttp://planet.ubuntu.com20:34
LnsSee...that's another thing..the decentralization of everything is so confusing20:35
Lnsfridge/planet/wiki/lists/irc/etc20:35
LaserJocklol, planet is about centralization20:35
Lnsoh20:35
Lns=p20:35
LaserJockgosh, you have no idea20:35
LaserJockwait until you get into packaging20:35
LaserJockstuff is *everywhere*20:36
Lnssee, that's the problem though!20:36
Lnswe need to fixate on the core issue there20:36
LaserJocksure20:36
LaserJockbut it's a big problem to tackle20:36
Lnsso what20:36
Lnswe're powerful =)20:36
LaserJockand we're working on it ;-)20:36
LaserJockfor instance, right now there are 3 "places" that QA services are hosted in Ubuntu20:37
Lnswell i'd love to know what i can do to best contribute to the centralization of all of these things20:37
LaserJockthe QA team is working on having a central portal for all of that20:37
Lnsthat is awesome20:37
Lnsthat's what we need20:37
LaserJockok, so some things I can think of:20:38
LaserJock1) Edubuntu bug days where we can all get together and squash20:38
LaserJock2) Edubuntu Q&A sessions where people can come and ask how they can help and learn about how Edubuntu is developed20:38
LaserJock3) A "How can I help?" doc on www.edubuntu.org20:39
LaserJock4) get edubuntu-devel used again to discuss bugs, etc.20:39
LaserJock5) have a clear roadmap and target20:40
LaserJockthose are the things that come off the top of my head anyway20:40
LnsI think #5 is really what i'd like to focus on, anyway20:41
Lnsif people know the direction of the project20:41
Lnsthan they are more likely to get involved20:41
Lnshumans are task-oriented20:41
sbalneavWho decides what the roadmap is? :)20:41
LaserJockgood question20:41
Lnsvery20:42
LaserJockthose who show up? ;-)20:42
sbalneavAfternoon LaserJock!20:42
LaserJockhi Scottie20:42
sbalneavheh20:42
Lnsthe community, exactly =)20:42
Lnsthe ones that are most interested in the project, that prove so20:42
LnsI just get so frustrated with which is the "best" way to communicate my concerns about LTSP in Ubuntu20:43
Lnsbecause there are so many ways20:43
LaserJocka large scale "this is what we want to do, this is what our targets are"  would probably be a starting place20:43
sbalneavLns: Well, you've got an LTSP developer right here, what are your concerns? :)20:43
Lnshehe..well i see IRC is one of the easiest ways to get in contact w/the devs ;)20:44
sbalneavYup20:44
LnsLaserJock: i agree exactly with your last statement20:44
Lnsmy concerns are that i have issues and bugs that aren't being resolved quickly enough for my clients20:44
LaserJocktake a gander at https://wiki.ubuntu.com/Xubuntu/Specifications/Intrepid/StrategyDocument20:44
Lnsand it is of no blame to the community20:44
Lnsor the devs involved20:44
sbalneavok, which bugs?20:44
Lnsbut it is a concern to me20:44
Lnshmmmmm...well gnome-watchdog/lingering processes for one20:45
Lnsbut i don't want to get specific here20:45
sbalneavWhy not?20:45
Lnsone minute..sorry20:45
sbalneavDefine "lingering processes".  Are they processes that hang around that cause problems?  Or processes that hang around, and don't bother anything?20:46
LaserJockwell, for me there is still a bit confusion when it comes to LTSP and Edubuntu20:46
LaserJockwhen people say "bugs in Edubuntu" how often are they really saying "bugs in LTSP"20:47
sbalneavWell, LTSP's moved officially back "upstream" now, so it's just a project that edubuntu relies on.20:47
sbalneavWell, that20:47
Lnssbalneav: why not? because there are too many bugs for me to list to try and squish with you now :) i want to focus on the goal of better collaboration between non-devs and devs so things can flow better for everyone20:48
Lnsrihgt20:48
Lnsand Ubuntu LTSP stuff is what i mainly want to focus on, personally20:48
sbalneavLns: Let me inject a little reality into your high idealism.20:49
LaserJockand for me I honestly don't care about LTSP20:49
LaserJock:-)20:49
LaserJockwell, other than LTSP has the coolest devs in the entire world20:49
sbalneavAll the LTSP developers are full time employed doing other things besides LTSP20:49
sbalneavwe work on it when we can, however we can.20:50
sbalneavThere is no "full time dedicated ltsp developer".20:50
sbalneavSo...20:50
LaserJockwell, that's another issue I was going to bring up20:50
LaserJockit's hard to employee people who are already employed full-time elsewhere20:50
Lnssbalneav: i agree with you20:51
sbalneavWe've got a bugs area right now, and there's an LTSP developer here right now, so if you've got some hot button issues, why not lay it on me NOW, and I'll see if there's anything I can help you with.20:51
Lnssbalneav: see though, hot-button issues aren't my big issue :)20:51
Lnsi want to make it so hot-button issues are dealt with in the best way possible for *everyone*20:52
Lnsand i know that isn't easy to hear20:52
LaserJockright, which means fixing the ones we can when we can when they come up :-)20:52
Lnsbut i want to help turn the big gear20:52
LaserJockI think ltsp could use a good triage session20:53
Lnsi would love to be involved in that20:53
LaserJockit's got 56 open bugs20:53
LaserJockwhich is 1/3 of the open edubuntu bugs20:53
sbalneavOk, you turn the big gear.  And when the big gear's turning, pop into either here or #ltsp, and let us know what the issues are.20:53
LaserJocksbalneav: is there a convenient day for you in the week?20:54
LaserJockor are they all mostly the same20:54
sbalneavProbably in a week or two I could stay home and do a bug squashing day.  P20:54
LaserJockok, sounds good20:55
sbalneavA lot of the bugs assigned to LTSP aren't LTSP bugs per se, but problems with X detection, etc.  that are out of our hands.  Others have been fixed with the latest ltsp developer conf.20:55
LaserJocksbalneav: once you know when that is can you send an email to edubuntu-{devel,users} saying you're gonna have an LTSP bug squashing day?20:55
sbalneavUnfortunately, because I didn't get a chance to do any work for 6 months or so, Launchpad kicked me out of edubuntu-bugs.20:56
LaserJockright, that's why I think a good day of triage is needed20:56
sbalneavSo I'll need to get back on that.20:56
sbalneavI sure can.20:56
LaserJockawesome, thanks20:56
Lnssbalneav: if you want to know my bugs... they are (and they are not all LTSP specific, but rather semi-large-scale ubuntu deployment specific) LP #s 19033 206583 37253 150068 154685 239342 25916320:57
sbalneavLaserJock: can you add me back into edubuntu-bugs, or is that something ogra has to do?20:57
LaserJocksbalneav: ogra for now, since I'm not in yet either ;-)20:57
ogra??20:57
LaserJockogra: sbalneav and I aren't in ~edubuntu-bugs currently20:58
sbalneavogra: hey, I think I got booted from the edubuntu-bugs team.  Add me back in?20:58
ograi wonder why i didnt get a notification20:58
ograLaserJock, re-added20:58
LaserJockogra: danke20:59
sbalneavThankee ogra20:59
ograsbalneav, too20:59
ograany of you wanna be an admin ?20:59
LaserJockI can do it20:59
LaserJockit's always good to have more than one :-)21:00
ogradone21:00
ograyeah21:00
LaserJockgracias21:00
ograespecially if the main admin doesnt get mail notifications :(21:00
LaserJockyeah21:00
LaserJocksbalneav: you think 2 weeks before an ltsp bug day?21:02
LaserJockI could run a non-ltsp bug day either before or after21:03
LnsWould it make sense to have a "group" of real-world UbuntuLTSP/Edubuntu administrators to prioritize certain issues, bugs and feature requests that are common amongst all of them, to more formally present to devs?21:03
LnsIf the admins can, "offline", gather information like this, maybe it would help in the process of bug squashing when the devs know how important certain ones are21:04
ograLaserJock, that would make a lot of sense, i'll pull in the last upstream wed. night21:04
ogralast minute before FF :)21:04
LaserJockheh21:04
ograas usual21:04
LaserJockI've got a last minute I'm trying to do21:04
* ogra has a million last minute things for ubuntu-mobile so that somewhat hogs me21:05
ograplus i took the taks to get touchscreens proper into hal-input21:05
LaserJockLns: well, initially I think we need to take stock of what we have, get them triaged21:05
ograso they work at least basically in intrepid21:05
LaserJockLns: certainly opening some discussion on the mailing list would be useful21:06
LnsLaserJock: ok...but who's going to determine which ones are the most important?21:06
LnsI'm thinking more along the lines of a "formal" group of administrators21:06
LaserJockwell, tbh, that's usually not much of an issue21:06
Lnsthe mailing list seems to be a mix of admins, users and devs21:06
LaserJockpeople generally work on what they can when they can and it's usually fairly easy to determine what needs prioritization21:07
LaserJockLns: do you feel there's a lack of priority?21:07
LnsLaserJock: I do, in some cases21:07
Lnsfor instance21:07
LaserJockat this point I'm shooting for "can we get a CD that installs" :-)21:07
LnsLP 19033 has been an issue for a while now...and that's a huge priority to me and other admins who wish to deploy centralized firefox configs21:09
sbalneavLns: just FYI, the bugs you provided me with, as far as I can see, none of them are LTSP related, with the possible exception of the fast user switcher21:09
ubottuLaunchpad bug 19033 in firefox "systemwide default startup homepage ignored" [Medium,Confirmed] https://launchpad.net/bugs/1903321:09
Lnssbalneav: i know..i think my motivation is in larger scope than ltsp-specific issues21:09
Lnsand maybe i'm barking up the wrong tree, but you guys are the ones i communicate mostly with about this kind of stuff21:09
LaserJocknah, I think it's appropriate really21:10
LaserJockbut we need to work on getting people pointed in the right direction21:10
Lnssince i'm using Ubuntu and LTSP as my setup, i come to you guys whne i have problems :)21:10
LaserJockok, well see here's part of my LTPS/Edubuntu issue21:10
LaserJockI wonder if it'd make sense to have a LTSP subteam or something21:11
LaserJockrather than Edubuntu == LTSP21:11
sbalneavThe problem is, what's edubuntu except: some artwork, a bunch of package install defaults (edu + ltsp).21:11
LaserJockbecause there are aspects of LTSP being on the Ubuntu disk than should probably be run through Ubuntu or Ubuntu Server channels21:12
sbalneavqcad developers don't hang here, nor do kdeedu21:12
sbalneavthe only people who DO hang here are ltsp people.21:12
LaserJockright21:12
LaserJockthere are a few upstreams that do21:12
sbalneavsimply because LTSP is the most complicated thing to set up.21:12
LaserJockgcompris for instance21:12
LaserJockright, so I don't think we (as Edubuntu) should ditch LTSP21:12
LaserJockbut perhaps it makes sense to sub-team it in some way21:13
LnsMy main issues generally revolve around multi-user Ubuntu installations residing on a single server - not necessarily the LTSP part, but everything that encompasses having many users on a single server.21:13
LaserJockso that we can let LTSP issues be focused on, and not entirely by Edubuntu, which doesn't have a lot of resources21:13
sbalneavLaserJock: Well, I think the simplest way to do that, now that LTSP is officially "upstream" again, is to just forward people onto #ltsp.21:14
LaserJockhmm, yes, that is a good point21:14
sbalneavsince ogra, myself (getting back to it) both hang out here and #ltsp, it should be good.21:14
LaserJockit's more moving LTSP from Edubuntu to upstream than from Edubuntu to Ubuntu in reality21:15
sbalneavProbably the SIMPLEST thing would be for you to ALSO hang out on #ltsp, then you could guide people over, and drop them off to our tender ministrations :)21:15
LaserJockpfft21:15
Lnslol21:15
LaserJockyou're just trying to turn me to the dark side21:15
sbalneavheh21:15
LaserJock"do as we do, say what we say"21:15
sbalneavExactly21:16
LaserJockwell, I do have the LTSP figure21:16
LaserJock;-)21:16
sbalneavlol21:16
sbalneav"Welcome to #ltsp, where the only thing thin are the clients"21:16
* Lns falls over21:16
sbalneavI think that makes the most sense, since #ltsp can help edubuntu people effectively with LTSP issues.21:17
Lnsso i have a (maybe dumb) question that might or might not be related21:17
sbalneavThen that gets the ltsp out of this channel, and over to the one where they'll have the best chance of getting help.21:17
Lnshmm..well maybe not a question21:17
sbalneavfor LTSP stuff anyway.21:17
LaserJocksbalneav: so a good bug triage session would be good to figure out what's LTSP specific and to forward on to LTSP where needed?21:17
sbalneavWell, LTSP uses launchpad for it's tracking anyway, so that's not a problem.21:18
LaserJockoh, right, cool21:18
LaserJockeasy then21:18
sbalneavI WAS looking at bugs, but the last 6 months my life fell apart, so I got out of triaging bugs.21:18
LaserJockyeah21:18
Lnsfor example - i have issues with gnome-system-monitor and killing other users' processes. This is definitely in relation to LTSP since it's an LTSP multi-user setup..but it almost seems as though the core ubuntu dev team is ditching focus on multi-user setups, for favour of the best single-user experience.21:19
sbalneavI'll sit down tonight and wander through the LTSP bugs, and see which ones aren't an ussue anymore.21:19
LaserJockLns: I don't know that it's quite that distinct21:19
sbalneavLns: Does it work on the console, but not on an LTSP terminal?21:19
Lnssbalneav: it works with sudo, but not with someone as part of the 'admin' group from a terminal21:20
LaserJockLns: often times it comes down to developers being able to reproduce/test and getting their attention in the first place21:20
Lns(both from terminal)21:20
LnsLaserJock: yeah - exactly21:20
LnsLP 20658321:20
ubottuLaunchpad bug 206583 in ubuntu "System Monitor crashes when lowering nice value of process" [Medium,Fix released] https://launchpad.net/bugs/20658321:20
Lnsfix released?! =)21:20
Lnsthat's new21:20
LaserJockLns: for the first part getting Edubuntu people involved with testing is a win, and for the second, getting bug filled out right and against the right packages is key21:21
LnsLaserJock: see that's where i see a semi-formal/formal group of admins who have someone that *knows* the right packages can help filter out all the individual chatter/bug dupes/etc21:22
LaserJockLns: correct, this is where ~edubuntu-bugs comes in21:22
LaserJockwe need to get admins signed up and trained :-)21:22
Lnsbut see, for those who don't technically use edubuntu, they might not look there...21:23
Lnsi know this is way beyond the scope of what you guys can help with21:23
Lnsso i hope you don't mind me brainstorming with you21:23
LaserJockno problem at all21:23
Lns=)21:23
LaserJockand there are things that can probably be done21:23
LaserJockone central issue is the whole Ubuntu Education/ Edubuntu thing21:23
LnsFor me, I would love to be a cornerstone, almost a point of contact for a group of admins that deal with Edubuntu, LTSP, Ubuntu, multi-user servers, and everything in between21:24
LaserJocka lot of people use Ubuntu + LTSP and not Edubuntu at all21:24
Lnsbecause it bleeds into every other aspect of ubuntu21:24
Lnsexactly - like me21:24
LaserJockbut all our team structure is still Edubuntu21:24
Lnsbut again, i come here when it's ubuntu/ltsp specific (and #ltsp)21:24
LaserJockmailing lists, LP teams, etc.21:24
sbalneavLns: See, thats NOT really a problem with LTSP.  And I know I'm beating this horse into hamburger but you/I/we REALLY need to make sure we distinguish between "An LTSP bug" vs "I've run into a bug, and I'm running an LTSP environment".  This one looks like a Gnome bug, that only manisfests itself when you're outside a single user environment21:24
LaserJocksbalneav: I think that's key21:25
Lnssbalneav: exactly.21:25
LaserJockwhat we need is a LTSPers guide to filing bugs21:25
Lnsthat's the thing though, most administrators (i'm learning as much as i can) but MOST admins don't even know HOW to file a bug21:25
LaserJockto help point them towards when to file against LTSP and when not to21:25
LnsLaserJock: i don't know if that would help...i think we need a filtering system so that the people who know how to file bugs can, on behalf of others21:26
Lnsit becomes too technical for a lot of people21:26
Lnsas silly as that might sound21:26
LaserJockwell, it can be done fairly well :-)21:26
LaserJocka combination of good bug filing documentation and ~edubuntu-bugs would probably help dramatically21:27
Lnsi dunno...the techs i work with don't even really understand how ltsp works, let alone finding a package name that pertains to their bug21:27
LaserJockwell, it's not too bad in a lot of ways21:28
sbalneavLns: And did they read the Edubuntu handbook?21:28
Lnslaserjock, no, i agree21:28
Lnssbalneav: nope..and most of them won't understand it if they did21:28
LaserJockin the QA team we've put a lot of emphasis on Launchpad developers to make it easier to find what package to file bugs against21:28
LaserJockin the future we'll have search algorithms and per-package bug filing instructions to help21:29
sbalneavLns: So, how do you propose to fix that probmlem?21:29
LnsI love how LP has improved, and I agree that it is very easy to file bugs21:29
Lnsbut when you come against the mass of admins out there, filing hundreds of duplicate bugs because they don't want to search through the possible list of dupes...it becomes an issue21:29
LaserJockbut for right now I think we can help people say "this looks like an LTSP bug" or "this is not an LTSP bug"21:29
Lnssbalneav: well one thing i can think of is forming a group of administrators with a hierarchy of their own21:30
LaserJockthings like "can you reproduce this bug on a system that doesn't have LTSP installed?"21:30
Lnsso things can get handled in the best way possible21:30
LnsLaserJock: and a lot of people can't even test that if they don't have a non-ltsp system available21:31
sbalneavLns: At your site, or here in #edubuntu?21:31
LaserJockdpkg -l | grep ltsp will probably suffice21:31
Lnssbalneav: i'm thinking in relation to edubuntu/ubuntu/ltsp, but at my site / a separate portal/entity/whatever21:31
LaserJockthe other aspect of all this, is we're not exactly drowning in bugs21:31
LnsLaserJock: not yet ;)21:32
Lnsbut if you make it easy enough to file bugs21:32
Lnsjust think of if microsoft has such an easy bug filing system21:32
LaserJockwe make it easier to file *better* bugs21:32
Lnsthat would be a nightmare21:32
Lnsthat's where the emphasis should be, yes21:33
Lnsimho21:33
Lnsbut21:33
Lnsstill - when the userbase grows, the weeds will start to crop up none the less21:33
LaserJockthat's why community is important21:33
LaserJockby that time we'll have a good triaging team to look after weeds21:34
Lnsyes...the structure.21:34
LaserJockso, to start off I think we need as close-knit of a team as we can21:34
Lnsi think i might start looking into how to form a group of multi-user Ubuntu administrators21:34
LaserJockLns: I think the Server Team may have some interest as well in that regard21:35
Lnsserver team?21:35
Lnscanonical support server team?21:35
LaserJockno21:35
LaserJockthe Ubuntu Server Team, the people who make the Ubuntu Server distro21:36
Lnsoh ok21:36
* Lns wouldn't have initially thought to look there either since he installs ubuntu-desktop on his ltsp servers ;)21:36
LaserJockgranted21:36
LaserJockLTSP is in an odd position there21:36
LaserJockbut server people are often interested in multi-user environments21:36
Lnsseems like a valuable resource to look into none the less21:37
Lnswell thank you guys for the long chat21:37
LaserJockin some ways I'm feeling like we need to start from scratch21:38
Lnsit's helped me understand the whole structure a bit better21:38
Lnsstart what from scratch?21:38
LaserJockfiguring out what we want Edubuntu to be, what our targets are21:38
LaserJock"Edubuntu"21:38
LaserJocknot in terms of getting rid of everything we have21:38
LaserJockbut in terms of re-evaluation of where we want to head21:38
LaserJockI really like what Xubuntu did with https://wiki.ubuntu.com/Xubuntu/Specifications/Intrepid/StrategyDocument21:39
LaserJockthough it's rather long ;-)21:39
LnsMy main push into edubuntu was the LTSP part of it21:39
Lnswow21:40
Lnsyeah that looks nice21:40
LaserJockthat would then give us a much better basis for decision making and make Edubuntu maybe more focused21:40
LaserJockas well as give something people can say "oh cool, I want to be a part of that!"21:41
LnsI think all limbs of Ubuntu should have that kind of structure21:42
LaserJockLns: you subscribed to edubuntu-devel?21:47
Lnsno - actually just edubuntu-user at the moment21:47
Lnsand ltsp-discus21:47
Lnss21:47
LaserJockok21:48
LaserJockI'd like to see this kind of discussion moving to edubuntu-devel21:48
Lnsok, i'll sub to it21:49
LaserJockI think one difficult aspect of Edubuntu is that Ubuntu is heavily IRC-dependent whereas I think many Edubuntu users are more email-focused21:49
Lnswell i've seen that many educational-sector people are definitely e-mail driven21:50
Lnsno matter what the project21:51
LaserJockthe fact that many educational institutions block IRC ports doesn't help ;-)21:51
Lnshehe..very true.21:51
Lnsnot many edu techs/teachers/admins have a lot of time to spend in front of their *own* screen, either21:52
LaserJockmhm21:52
LaserJockso having a good mailing list is, IMO, fairly critical to getting the developer <-> user communication going better21:53
LnsLaserJock: i agree...and facilities that might be able to port information/communications to/from the mailing list, as well...as, of course, everyone likes to do things a bit differently ;)22:19

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