/srv/irclogs.ubuntu.com/2008/09/26/#ubuntu-bugs.txt

hggdhbdmurray, May 2008 -- bug 22597800:00
ubottuLaunchpad bug 225978 in update-manager "cannot upgrade to 8.04 from 7.1" [Medium,Incomplete] https://launchpad.net/bugs/22597800:00
Hamrathe reporter sends that an output containing an error with some file, can i do "apt-file search file" to know to which package this culprit belongs to?00:00
crimsunroughly, anything that is "no sound", "speakers don't mute when I plug in headphones", "too loud", or "too quiet" belongs as affecting linux.00:00
crimsunHamra: which file?00:00
crimsunHamra: and generally, no, you shouldn't use apt-file to decide which source package to choose as affects00:01
macocrimsun: sometimes 2 packages provide the same, right?00:01
macolike if you compile alsa-source or if you get it from the kernel, sometimes they'll be the same name?00:01
crimsunmaco: it's nearly never an issue with what file is mentioned in the message00:01
macooh00:02
crimsunand as we go deeper into the rabbit hole with Phonon and PulseAudio, it will be slightly more confusing initially00:02
Hamrafor example this bug 273578, claims an error with libasound_module_conf_pulse.so, and apt-file search libasound_module_conf_pulse.so , points to libasound2-plugins00:03
ubottuLaunchpad bug 273578 in ubuntu "no sound after last update apt-get upgrade intrepid" [Undecided,New] https://launchpad.net/bugs/27357800:03
crimsunHamra: no, that's a prime example of alsa-plugins _not_ being the affected source package.  What should be asked in that case would include pasting the contents of /etc/asound.conf or ~/.asoundrc* (if either/both exist)00:10
crimsunHamra: the rationale is that 1) we cannot conclude that there is a user-misconfigured asoundrc, and 2) that the codec is even supported in patch_realtek.c (which is owned by the 'linux' source package)00:11
Hamraah ok, thanks for the info00:12
bdmurrayHamra: Have you seen the debugging procedures pages?00:12
Hamrayes00:13
macocrimsun: tonight, can you teach me more about how to read codec output / help me practice reading codec output?00:14
crimsunHamra: granted, that particular bug is one of the aforementioned "nuanced" requiring a working familiarity with ALSA00:14
crimsunmaco: sure, and I think we've discussed the essentials00:14
bdmurraymaco: I'd modify the debugging sound page, the note, to have the general case "linux" at the top and the exception below it00:15
macobdmurray: ok00:15
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RAOFI'm looking at https://wiki.ubuntu.com/Bugs/Importance, which seems out of date - didn't we agree that bug severities should be per-package, rather than against Ubuntu as a whole?02:59
RAOF(For example, under those guidelines there doesn't appear to be a way a Universe bug can be higher than 'Medium')03:00
hggdhRAOF, if it has -- say -- a severe impact on a small portion of users, it would fit in03:35
hggdhalthough the medium definition would, ah, state otherwise...03:36
greg-ghggdh: I do remember the agreement that bug importance should be set as relative to the package, not the distro as a whole.03:37
hggdhyes, so do I. Perhaps we need to update the wiki, but I would defer to Brian on that (I *do* remember, by I am old, and memory is not what it was...)03:41
hggdhgreg-g, BTW -- bug 251416 -- I think the reporter had an alias to 'rm -f', since there is no response so far. How about to close it?03:44
ubottuLaunchpad bug 251416 in coreutils "when use the command: "rm -r folder" (not empty !); it removes all without prompt prompts the user for whether to remove or not" [Undecided,Incomplete] https://launchpad.net/bugs/25141603:44
greg-ghggdh: :)  I'm relatively young but I like deferring to brian as well.  I should take a look at the wiki before I go to bed to see if I could change it quickly, if I do I'll email brian.03:45
greg-ghggdh: well since you just asked another question we have to wait another 60 days! ;)03:46
greg-gbut honestly, I'd wait another week and close it, just because you effectively "pinged" the submitter03:46
greg-gthey might return03:46
hggdhgreg-g, roj03:53
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dholbachgood morning05:46
lifelessah its the daily dholbach spam :P05:47
macodholbach: hello05:56
macodholbach: i'm listening to the Ubuntu UK Podcast talk about 5-a-day05:56
dholbachnice05:57
macodholbach: your stats page was mentioned.  "so if it's so easy, why have only 35 people done anything in the last 7 days" "where are you getting that information?" "well, from daniel holbach's 5-a-day stats page"05:58
dholbachyeah, I listened to it yesterday :)05:58
dholbachwe should definitely pimp it some more05:59
dholbachI'm about to blog about our Bug Jam yesterday as well and mention how everybody started 5-a-day'ing05:59
lifelessdholbach: btw05:59
dholbachnot a lot of bugs, but still it was great05:59
dholbachhi lifeless :)05:59
lifelessdholbach: why don't you infer 5-a-day from launchpad's API's ?05:59
lifelessdholbach: get the rss feed of ubuntu bugs, and process that06:00
dholbachlifeless: err?06:00
lifelessdholbach: isn't the 5-a-day thing where you say what bugs you touched?06:00
dholbachyeah06:00
lifelessdholbach: I'm just saying, LP knows that already06:00
dholbachit should, let me see06:01
lifelessyou could tell if I've done 5-a-day06:01
lifelessand not need people to do extra-work :)06:01
dholbachI'll see what needs doing there06:04
* Hobbsee looks for something to kick.06:09
* maco hides06:09
=== bdmurray changed the topic of #ubuntu-bugs to: Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
dholbachhi ara06:13
arahello dholbach06:14
aradholbach: how are you doing today?06:14
dholbachgood good, still waking up, but good - how 'bout you? :)06:14
dholbachwe had a great Bug Jam in Berlin yesterday - around 15 people showed up - we didn't get much bugs done, but everybody got set up with 5-a-day and stuff and everybody was looking forward to the next Bug Jam06:15
aradholbach: that's great!06:16
dholbachyeah :)06:16
aradholbach: mmm, Berlin, I love your city, mate. I was there in 2007 and fell in love with it :-)06:16
dholbachyeah, it's amazing - especially in summer06:17
dholbachwe should have a few sprints or UDSes there :)))06:17
aradholbach: pleeeeaase ;-)06:18
dholbachara: the closest I've been to your city was Sevilla - my parents did a trip through lots of South of Spain though - the pictures looked beautiful06:20
aradholbach: :-)06:20
dholbachyour city among them :)06:22
lifelessHobbsee: slugging?06:25
Hobbseelifeless: no, working :(06:25
Hobbseelifeless: and prior to that, trying to sort mail out.06:25
macodholbach: blogged06:55
dholbachmaco: the "last guy" is Mr Alan "popey" Pope :)06:59
dholbachmaco: good work! great blog post!07:00
macodholbach: i cant recognize the voices.  do you know who the other is?07:02
dholbachpopey: was that Tony Whitmore?07:03
macodholbach: is it just two of them talkin? I'm not sure07:05
dholbachno, there are more of them07:05
macodholbach: ah, well that's extra confusion, then07:05
dholbachDave Walker as well07:05
macodholbach: was popey the one that mentioned your stats page?07:06
dholbachfor that I'd need to download the podcast again - best to wait for popey to say who's who07:07
dholbachhe'll know best07:07
macokk07:07
macothinking about it, it's 7AM there, so he's probably asleep07:09
popeyi am07:29
popey:)07:29
popeymaco / dholbach, I am the one saying 5-a-day is easy, dave pointed out the stats page, ciemon says its too hard, and tony said he doesn't have time when he gets home.07:30
macopopey: thanks07:31
dholbachthanks popey07:31
* dholbach hugs popey07:31
macopopey: who asked dave where he found the stats?07:32
popeyme07:32
popeyi knew where the stats page was really :)07:32
popeybut didn't interpret them the same way he did07:32
macopopey: ah ok07:33
macopopey: well, blogged about the podcast...as funny as that sounds07:33
popeyso i see :)07:33
popeythank you!07:33
macopopey: good lead-in to another "hey go do 5-a-day!" post ;)07:33
popeyi didnt necessarily argue the point well having been in the pub for about 5 hours before we recorded07:35
macopopey: wait so were you the one saying they didnt do 5-a-day that day because they were in the pub?07:37
dholbachhey Daviey07:38
dholbachwe're just talking about the 5-a-day portion of the last UK podcast :-)07:38
dholbachpopey: for 5h in the pub, the podcast is great - really :)07:39
popey:)07:39
Davieydholbach: Hey!!07:39
macopopey: take a look and let me know if i got the names right now07:40
popeyTony: "Well, I haven't done any today because I spent most of the day in the pub."07:40
popeythat should be Alan:07:41
popeyother than that it's correct07:41
macopopey: ok07:42
macothank you07:42
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macobdmurray: how are the package status images generated?08:23
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XiXaQcould someone have a look at this one? https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/26178909:01
ubottuLaunchpad bug 261789 in evolution "Tasks preview are not word-wrapped" [Low,Fix committed]09:01
XiXaQI'd really love it if that fix could be made available in Hardy too.09:01
macocan someone please mark bug 164192 wishlist?09:04
ubottuLaunchpad bug 164192 in update-manager "Add way to close in the upgrade complete dialog" [Undecided,Confirmed] https://launchpad.net/bugs/16419209:04
mvothanks maco, done09:05
macomvo: thanks09:06
macomvo: do you remember the joining-bugsquad process?09:07
thekornups, I think I clicked the change button at the same time as mvo, this reverted the changes09:08
macobug 177487 should be low as well09:08
ubottuLaunchpad bug 177487 in update-manager "Restart required dialogue issues" [Undecided,Confirmed] https://launchpad.net/bugs/17748709:08
macoand i just got a wonderful evolution bug O_o ...though this could be caused by third party PPAs....hrm09:09
thekornmvo: sorry, can you please do your changes on this bug again,09:09
mvothekorn: heh :) sure09:09
thekorngracias09:10
macook no, the package it's reporting on is in hardy-updates well isn't that a lovely bug -_-09:11
macohey, can someone using evolution reproduce the bug where attempting to compose a message throws an error about libgtkhtml and gtkhtml?09:13
macoand then clicking the error away crashes evolution09:13
macodholbach: what does "bugs have been added but not committed. already committed 55 minutes ago" mean?09:20
dholbachmaco: it commits them locally and pushes them every hour09:21
dholbachyou can force it by using -f09:21
macoah ok. that's new then09:21
maco?09:21
dholbachno09:21
dholbachit was just disabled by a bug in the code09:21
dholbachI cleaned up a few things yesterday09:21
macoah ok. i saw the bugmail about the --add-team and crimsun's --local request09:22
dholbachyeah09:22
macowhat do you do when there's no backtrace?09:31
dholbachhm?09:32
macohttps://wiki.ubuntu.com/Backtrace09:32
macoalready running program section09:32
macogot to the part where i reproduce the crash09:32
macothen gdb says the program no longer exists, segfault09:32
dholbachso the crash does not occurs?09:33
dholbachoccur?09:33
macoand at that point, getting the backtrace, stack, registers...gdb says there's no data09:33
dholbachdoes the program crash without gdb?09:33
macooh the crash happened, gdb just doesn't have any information09:33
macoyes09:33
dholbachweird09:33
dholbachpitti and seb128 are some of our crash experts maybe they have an idea09:34
macoafter it finishes loading the debugging symbols, it goes thusly: http://pastebin.ca/121131309:34
dholbachmh09:35
macotrying the valgrind thing now09:36
macowow valgrind makes the cpu go nuts09:37
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murdokWhat should I do with this bug? https://bugs.launchpad.net/ubuntu/+bug/23973312:35
ubottuLaunchpad bug 239733 in ubuntu "remote control for my tv card doesnt work" [Undecided,New]12:35
murdokIt has patch attached for the kernel12:35
murdokShall I report it to bugzilla.kernel.org?12:35
persiamurdok: The kernel is kinda special: upstream likes people to check against current upstream when reporting a bug.  If you're up for that, it would be great.12:36
murdokOkay, but in my opinion in bugzilla.kernel.org it would be confirmed before and applied before12:50
murdokBecause the casuality of "someone _using ubuntu_, that has the _same card_, that _tries the remote_ and that understands a bit about reporting bugs" is not very probable:P.12:54
murdokThen he should want spend 5 minutes reporting the bug and finally confirming the old one12:54
murdokpersia:12:54
murdoki leave it as is12:54
persiamurdok: Good point.  I don't know what to do with those.12:55
Hamraare these 2 bugs dups? 274766 and 26965213:43
chrisccoulsonping seb128 - would you object to me closing bug 193897, in light of the upstream response (they're not going to fix it)14:19
ubottuLaunchpad bug 193897 in nautilus ""Go to Fonts Folder" button and fonts:/// URL scheme broken in Hardy" [Wishlist,Invalid] https://launchpad.net/bugs/19389714:19
seb128chrisccoulson: right, it should be closed since there is no such locations since gvfs14:19
chrisccoulsonthanks, i'll do that14:20
bddebianBoo14:46
jjessedon't cry i didn't mean to scare you :)14:46
jjessegood morning bddebian14:47
bddebianHi jjesse :)14:47
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chrisccoulsonping mvo - just looking at bug 105644 from the hug day list yesterday15:10
ubottuLaunchpad bug 105644 in update-manager "Reports the number of updates incorrectly" [Low,New] https://launchpad.net/bugs/10564415:10
chrisccoulsonthat's not an update-manager bug is it? i think it is update-notifier15:10
Hamrachrisccoulson:but the reporter also claims that update manager is showing one package in the list of updates15:18
Hamrait should have showed 2 packages, just like apt-get shows15:19
chrisccoulsoni suppose you're right actually if you look at it that way. update-manager should probably list new packages that are going to be pulled in as well as upgraded packages, otherwise the user never knows of them15:22
chrisccoulsoni was looking at it from the basis that update-manager was behaving correctly by only listing one package, which would make update-notifier wrong for saying there are 2 packages15:22
Hamrayou have a point. but does update notifier rely on update manager to get the number? in which case, you're right to say that update notifier is misbehaving, but if update-notifier gets the number somewhere else... :S15:25
chrisccoulsonupdate-notifer uses it's own scripts for getting the number of updates AFAICT15:26
Hamrain which case, it's doing it's job well. it's update manager's fault that it's not showing dependencies properly15:27
chrisccoulsonyeah, i think i agree. it's quite an old bug now, so I don't know whether update-manager still behaves like this15:30
chrisccoulsoni need to think of a way to test it really15:30
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bdmurraymaco: with gnuplot15:49
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bdmurraymvo: just to confirm 'short read in buffer_copy' and 'error in buffer_read' are likely hardware issues if someone is using a cd-rom upgrade?15:55
mvobdmurray: yes, that is the most likely explaination - I haven't seen that many of them though16:05
bdmurraymvo: okay, I saw one in a log yesterday and was just testing a clue file16:06
mvothanks16:06
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Hamrahi, are the errors in the end of this file enough to set  this bug as confirmed? http://launchpadlibrarian.net/17981386/Xorg.0.log16:11
Hamrabug 274102 btw16:12
ubottuLaunchpad bug 274102 in ubuntu "black screen with arrow cursor during login" [Undecided,New] https://launchpad.net/bugs/27410216:12
chrisccoulsonyeah, i think so. especially seeing as it is reproducible from the live CD16:13
chrisccoulsonHamra - You might also want to take a look at bug 259808. they look similar16:15
ubottuLaunchpad bug 259808 in xorg-server "X Lockup in Intrepid (infinite loop)" [Undecided,Incomplete] https://launchpad.net/bugs/25980816:15
Hamrathey both have the same error msgs, but in different times.16:19
Hamrain 274102, the reporter can't even start X16:20
Hamraweirdly though, by choosing from the LiveCD to go directly to installer, everything worked fine16:20
chrisccoulsoni'm not familiar with that option on the liveCD? I assume that it opens up a X server?16:22
Hamrayes, it does open an X server, but without any bars on top and bottom, or icons or anything, just ubiquity in the middle of the screen16:25
Hamraanyways, i noticed he haven't even configured his X server, so asked him/her to do so in recovery mode, we'll see after that16:27
chrisccoulsonit shouldn't need any configuring though16:27
Hamrawhat do you mean?16:27
chrisccoulsonthere should be no need to configure the X server in Intrepid16:29
Hamrai use intrepid with nvidia, X did work before configuring, but in a 640x480 resolution!16:30
Hamraactually, the lack of kcontrol (i use KDE) forced me to manually edit most of my xorg.conf16:31
chrisccoulsoni don't know whether you still need to specify the NVIDIA driver in your xorg.conf in order to get the X server to load the proprietary driver, but you shouldn't need to specify any more than that in there16:31
chrisccoulsoneven on my hardy machine, i can run the NVIDIA drivers at full resolution with virtually nothing specified in my xorg.conf16:32
chrisccoulsonif you can't, then that is a bug16:32
thekorn_hi!16:40
bdmurraythekorn_: hello!17:12
bdmurrayjames_w: what model of dell do you have in bug 251482?17:12
ubottuLaunchpad bug 251482 in at "package at 3.1.10.1ubuntu3 failed to install/upgrade: subprocess post-installation script returned error exit status 1" [Undecided,Incomplete] https://launchpad.net/bugs/25148217:12
james_wbdmurray: 6400n17:13
james_wbdmurray: 1505n in the US I believe17:13
bdmurrayhmm, I've a 530 (desktop) that doesn't have that bug17:13
james_wyeah, it's an odd one, I've no idea where it came from17:15
bdmurrayyou must just be special ;)17:16
thekorn_bdmurray, good news - I'm able to run bugnumbers and bughelper with a wrapped launchpadlib as backend,17:16
thekorn_hi james_w17:16
bdmurraythekorn_: wow, that's fantastic!17:17
thekorn_bdmurray, this is the py-lp-bugs branch: lp:~thekorn/python-launchpad-bugs/launchpadlib.connector17:17
james_whey thekorn_17:17
james_wthekorn_: python-httplib2 was updated today, so we can seek pushing an updated launchpadlib snapshot in, with support for things like attachments I believe17:17
thekorn_great17:18
thekorn_bdmurray, bughelper and bugnumbers both only need a one-line change to be ready for the api17:19
bdmurraythekorn_: and everything works?17:20
thekorn_bdmurray, yes, I tested a lot of bugnumbers options, and it is looking good,17:21
thekorn_the only problem is that searching for bugs is slower in the api mode than in text mode,17:21
bdmurraybug lists or individual bugs?17:22
thekorn_bug lists17:22
thekorn_I will try to debug this over the weekend, and file some bugs against malone/launchpadlib17:23
bdmurraythekorn_: what is the one line change for testing?17:29
thekorn_in bugnumbers/bughelper:17:29
thekorn_-    if cl.options.parsemode not in ("text","html"):17:30
thekorn_+    if cl.options.parsemode not in ("text","html", "api"):17:30
thekorn_and then run:    ./bugnumbers -p bughelper --parsemode api --cookie <path-to-credentials-file>17:30
thekorn_as an example17:30
bdmurrayand for testing py-lp-b ConnectBug("api") should work?17:31
thekorn_yes17:31
thekorn_and you always need Bug.authentication = <cred.txt>17:32
thekorn_as the api always needs an authentication token17:32
bdmurrayright, and it is using edge because it has the most features correct?17:33
thekorn_this branch is using staging per default17:34
bdmurrayso its read only then?17:34
thekorn_no, staging is writable, it depends on your configuration17:34
thekorn_but you can change the server with:17:35
bdmurrayDoesn't staging use a separate database?17:35
thekorn_Bug.connection.set_mode(EDGE_SERVICE_ROOT)17:35
thekorn_ah ok, yes, but you can change things on staging temporary17:36
bdmurrayokay, that might have been confusing ;)17:36
dfuenteshhi there17:56
dfuenteshwho knows if there's a bug in the 2.6.24-19-generic kernel with the intel 3945   wireless adapter?17:57
dfuenteshi can't connecto17:58
dfuenteshconnect*17:58
chrisccoulsondfuentesh - you might need to be a little less vague :)18:06
chrisccoulsondo you know if your card is detected? How are you trying to connect? Encryption? (WEP/WPA) Do you have any errors in your log files etc18:07
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chrisccoulsonjames_w - i'm just looking at bug 274080 (misleading title - the reporter can hibernate, but suspend is not available). i'm not sure if it is caused by the uswsusp problem you brought up on the mailing list, because HAL says that suspend is still available18:24
ubottuLaunchpad bug 274080 in gnome-power-manager "I can't hibernate my computer anymore!" [Undecided,Incomplete] https://launchpad.net/bugs/27408018:25
chrisccoulsonwhat do you think?18:25
james_wchrisccoulson: yeah, that's a confused report18:26
chrisccoulsonjust a bit;)18:27
james_wchrisccoulson: I think you are right though, I think it's a different issue18:27
chrisccoulsonthanks. i'll look in to it further18:27
james_wchrisccoulson: if suspend isn't offered in the menu then these three commands will probably narrow down why18:27
james_wchrisccoulson: https://bugs.edge.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/267331/comments/618:28
bdmurraypedro_: I uploaded a video to bug 25734918:28
ubottuLaunchpad bug 267331 in gnome-power-manager "Suspend no longer allowed in Intrepid (dup-of: 267141)" [Undecided,Confirmed]18:28
ubottuLaunchpad bug 267141 in pm-utils "suspend button disappears after pm-utils upgraded to 1.1.2.4-1ubuntu2 " [Medium,Confirmed]18:28
ubottuLaunchpad bug 257349 in totem "totem-gstreamer crashed with signal 5 in _XError()" [Medium,Incomplete] https://launchpad.net/bugs/25734918:28
pedro_bdmurray: ok will have a look18:29
chrisccoulsonjames_w - thanks for those. i hadn't thought of looking at gconf or policykit actually18:29
bdmurraypedro_: it might just be me or istanbul recorded videos18:29
james_wchrisccoulson: I'll put them on the wiki page18:29
pedro_bdmurray: ok i'll try it and comment there18:30
chrisccoulsonthat's probably a good idea18:30
bdmurraypedro_: thanks18:31
james_wchrisccoulson: https://wiki.ubuntu.com/DebuggingGNOMEPowerManager#Finding out why suspend isn't offered18:38
chrisccoulsonthat looks good. it might be good to point out that you can follow a similar procedure for hibernate too.18:39
james_wyeah, I hadn't checked the code, but I imagine it is parallel18:39
james_wdone18:44
bdmurraypedro_: by the way yesterday we were talking about the system beep changing in Preferences -> Sound in Intrepid yesterday18:47
TonyPHi all.  I answer questions on launchpad - mainly for OpenOffice.org.  I answered question #44845 about corruption of documents saved on Samba shares and found that bug #267371 had already been posted for this problem.  That was on 7 Sept 2008.  It is still shown a New with no importance assigned yet.  Is there anyway of getting it looked at?  I have verified the bug with my own testing.19:13
ubottuLaunchpad bug 267371 in openoffice.org "Damaged OpenOffice files from samba shares" [Undecided,New] https://launchpad.net/bugs/26737119:13
bdmurrayTonyP: looking / reading19:20
bdmurrayTonyP: you've recreated the issue is that correct?19:22
TonyPbdmurray: I haven't created a new issue, if that's what you mean19:30
bdmurrayTonyP: I meant you've experienced / recreated the bug19:30
TonyPbdmurray: yes, I have recreated the bug19:31
bdmurrayTonyP: using OpenOffice from which release?19:31
TonyPbdmurray. OOo 2.4.1 with Ubuntu 8.04.1.  BTW one of the people reporting the problem says it didn't happen in 7.10.19:33
bdmurrayTonyP: Can you update the bug then and include the specific information I asked for?19:34
pedro_bdmurray: may you attach your ~/-xsession-errors to the totem bug?19:36
bdmurraypedro_: the whole thing?19:37
pedro_well just the relevant part, i'd like to see if there's anything related to the crash19:38
TonyPbdmurray: I have updated the bug. I see it now has High importance - thanks!19:41
bdmurrayTonyP: the specific package version you've been able to recreate this with would really help19:42
bdmurraypedro_: I inserted a string in my .xsession-errors file then recreated the crash and nothing showed up after the crash19:47
pedro_bdmurray: ok, thanks19:48
bdmurrayother videos play fine too fwiw19:48
TonyPbdmurray: In the OOo About box it says openoffice.org-core 1:2.4.1-1ubuntu219:50
pedro_bdmurray: ok, it works fine the video here i'll ask you if upstream needs more info :-)19:50
bdmurrayyeah, it works fine on my laptop too19:50
bdmurrayTonyP: great, can you put that in the bug too?19:51
bdmurrayTonyP: also how are the shares mounted / used?19:58
hggdhwhere do I find what Ubuntu versions are still supported?20:06
bdmurrayhggdh: releases?20:06
hggdhyes20:07
hggdhsorry20:07
bdmurraymore than 1 time?20:07
bdmurrayor do you just want to know right now?20:07
hggdhmore than one time would be good20:07
bdmurrayrmadison is one way20:07
hggdhI thought it would be under the support page on ubuntu.com20:08
hggdhah, cool20:08
hggdhbdmurray, is dapper LTS?20:08
bdmurrayyes20:08
hggdhkees, thanks... one more debdiff for dapper ;-)20:09
hggdhdammit20:09
hggdhOK20:09
TonyPbdmurray: I have put some more info on the bug.  Is it OK?20:10
bdmurrayTonyP: it helps.  A sample document would be neat, but or I can try and find one.  Also how are the shares mounted?20:11
josh_whatAnyone familiar with this bug?  Some newly opened applications come to the foreground and take focus when others go to the background and not take focus.  I'm not using Compiz Fuzion.  I am using Hardy.20:22
chrisccoulsonTonyP - re bug 26737120:24
ubottuLaunchpad bug 267371 in openoffice.org "Damaged OpenOffice files from samba shares" [High,Incomplete] https://launchpad.net/bugs/26737120:24
chrisccoulsonit might be good for you to include the server-side samba logs and server side dmesg20:24
chrisccoulsonand perhaps a description of your network configuration, including samba server settings20:25
josh_whatIs this channel mostly for the discussing of bugs or the troubleshooting of bugs?20:25
chrisccoulsonjosh_what - this channel is mainly for discussing the triaging of bugs. if you want help with a particular problem, then you could try #ubuntu20:26
chrisccoulsonwhich apps are you having focus problems with btw?20:26
chrisccoulsonnot firefox is it?20:26
hggdhbug 14116820:29
ubottuLaunchpad bug 141168 in coreutils "/bin/kill not compatible with redhat/opensuse" [Undecided,New] https://launchpad.net/bugs/14116820:29
josh_whatWell it doesn't work in Firefox, but it is not specific to Firefox.  When I click on the Keyboard Indicator I added to the panel, it doesn't change for gedit or terminal either.20:29
hggdhhow should we act on this bug?20:29
chrisccoulsonhggdh - what are the behavioural differences?20:31
josh_whatThanks for your help, chrisccoulson.20:31
hggdhdifferent set of options; on one hand we get to be compatible with SUSE and RH; on the other hand we break back compatibility with Ubuntu20:31
hggdhI tend to set it triaged for the package maintainers to explain20:32
hggdh(and... bash has its own embedded kill also...)20:33
chrisccoulsonthats a tough one20:33
chrisccoulsoni'm not sure what else to suggest;)20:34
hggdh:-)20:34
hggdhI will setit as triaged for the maintainer. Personally, I would not do it -- more important than being compatible with other distributions is being compatible with ourselves20:35
chrisccoulsonyeah, i agree. i don't think it is a big issue really (I didn't even know there were so many variants of kill until just now) ;)20:37
hggdhadd in KDE's own ;-)20:37
chrisccoulsonlol20:41
chrisccoulsonthe phrase 're-inventing the wheel' springs to mind;)20:41
chrisccoulsonit seems bizarre to have so many variations of such a basic utility!20:41
hggdhagree... one of the side benefits of FLOSS, I guess20:42
=== calc is now known as calc_
=== calc_ is now known as calc
TonyPbdmurray: The share I was using on the Ubuntu 8.04.1 server was a directory I created (/home/shared) and shared using the Properties > Sharing Options. /home is an ext3 filesystem.  The documents I was given by Mark O'Brien are only semi-anonymised so I was asked not to make them public (i.e. I cannot attach them to the bug report).  I am doing some more testing now with somewhat mixed results.  I will put my results on launchpad, but i21:25
bdmurrayTonyP: you got cut off there21:26
TonyP´╗┐bdmurray: (Repeated) The share I was using on the Ubuntu 8.04.1 server was a directory I created (/home/shared) and shared using the Properties > Sharing Options. /home is an ext3 filesystem.  The documents I was given by Mark O'Brien are only semi-anonymised so I was asked not to make them public (i.e. I cannot attach them to the bug report).  I am doing some more testing now with somewhat mixed results.  I will put my results on la21:29
bdmurrayTonyP: How is the share mounted on the client system?21:30
macoTonyP: you get cut off after ", but i"21:33
macoTonyP: the message is too long21:33
TonyPbdmurray: Just accessed through Places > Network > POLLY > shared (polly is the server, of course)21:34
Nafallopolly polly polly!21:34
james_wchrisccoulson: good catch on that gnome-screensaver/consolekit bug21:34
chrisccoulsonthanks. i've just had a look at his Consolekit.conf21:35
chrisccoulsonthere's no permission for SetIdleHint21:35
chrisccoulsoni thought there was another bug report for this issue, but I can't find it21:35
james_whttp://cgit.freedesktop.org/ConsoleKit/commit/?id=f0fb2d1cfd0f0ea3ad922175e895a9e751498a0321:35
james_wthat's only in git so far21:35
TonyPmaco: Sorry, I'm a IRC newbie!  the last bit is "´╗┐but it may not be until tomorrow now."21:35
james_wI'm just going to dig a little and then propose a patch21:35
chrisccoulsonthanks for spotting that21:36
macoTonyP: i'm talkative, so i do it too ;)21:36
chrisccoulsoni take it that gnome-screensaver must be broken for everyone then?21:36
james_wyeah, I guess so, I'm going to grab the package now, I wonder if it's just been updated21:37
bdmurraycalc: have you heard anything about openoffice, samba and file corruption?21:39
chrisccoulsonjames_w - this problem has been around a little while by the sounds of it. it's also mentioned in bug 256586, which described two problems, but no-one opened a consolekit task21:40
ubottuLaunchpad bug 256586 in gnome-screensaver "does not start in intrepid (dup-of: 159263)" [Undecided,Confirmed] https://launchpad.net/bugs/25658621:40
ubottuLaunchpad bug 159263 in compiz "Gnome-screensaver does not stay on" [Medium,Confirmed] https://launchpad.net/bugs/15926321:40
james_wchrisccoulson: good spot21:42
james_wthere appear to be two bugs there21:42
james_w159263 doesn't mention the problem in the log files21:43
chrisccoulsonit's a good job the reporter ran gnome-screensaver in debug mode, otherwise I might not have spotted it straight away!21:43
calcbdmurray: i've heard a user report it, but i couldn't reproduce it locally21:45
bdmurraycalc: yeah, I think I saw that bug.  They are saying it takes a "large" file.21:45
bdmurrayI haven't been able to recreate it with Hardy or Intrepid21:46
calcbdmurray: hmm21:46
calci'm pretty sure OOo doesn't do anything wrt samba itself so if it is really a software issue (instead of a network hardware issue) then it probably is somewhere in the stack under OOo21:47
bdmurrayI looked around for an upstream bug report and couldn't find anything21:51
james_wchrisccoulson: oh wow, SetIdleHint has been called since 2007-02 according to gnome-screensaver's changelog21:52
chrisccoulsonhmmmm, thats strange21:52
chrisccoulsonmaybe that isn't the reporters issue?21:53
james_wwell, it would seem to be a problem to me, but it may not be the main problem21:54
james_wand I wonder why it's a problem for some and not others21:54
chrisccoulsoni'm not sure why thats the case21:57
chrisccoulsoni havent noticed whether it's been working or not, as i'm only using intrepid in a virtual machine at the moment21:57
chrisccoulsonjames_w - i can't explain why its an issue for some and not for others in intrepid, but i can see why it's not an issue pre-intrepid22:03
chrisccoulsonthe dbus policy in hardy opens up all consolekit interfaces and then explicitly denies a handful of methods22:03
chrisccoulsonwhich is the opposite to how it is defined in intrepid22:03
james_wchrisccoulson: nice spot22:04
james_wI would say that patching consolekit to allow the method as in the upstream patch is something we should do regardless of what is going on here, do you agree?22:04
chrisccoulsonyeah, i definately agree with that22:04
chrisccoulsonright, i've got to go and eat!22:07
Hamrasome ppl use the crash reports by apport to report some other bugs happening with them, other than the package apport is reporting about, how do we handle these?23:05
hggdhHamra, what bug is this?23:06
macoHamra: ask them to file separate bugs for separate issues23:06
Hamra274848 for example. apport is reporting a firefox crash, but they used it to report something else23:07
hggdhbug 27484823:07
ubottuLaunchpad bug 274848 in ubuntu "trying to install application (nvidia-glx-config enable) i am asked for password but am unable to enter anything from keyboard" [Undecided,New] https://launchpad.net/bugs/27484823:07
hggdhHamra, in this case the reporter used the Firefox option to report a bug23:08
hggdhHelp/Report a Problem23:08
hggdhso the bug got primed by firefox, but this is not really a firefox bug23:09
Hamraah i see, i never noticed this button, i thought he had a firefox crash or something. thanks for the info23:09
hggdhso no problem here (apart from potentially confused triagers -- i.e. us ;-)23:10
hggdhit was actually good, because the reporter stated Ubuntu 8.08 (non-existent), and firefox nicely told us it is 8.0423:10
hggdhanyways, the package is wrong, and I have no idea what is nvidia-glx-config23:12
Hamrai'm not using ubuntu 8.08 now? but i downed it in august? lmao23:12
hggdh:-)23:12
Hamrahe's probably confused with the way terminals handle passwords23:12
hggdhperhaps. We still need to find out what exactly he was trying to install. Perhaps one of us with nvidia can state that23:13
Hamrano nvidia-glx-config here, i have nvidia23:15
Hamrathere is a nvidia-xconfig program which is the closest i can find23:15
Hamralooks at this bug 274920, i can confirm it straight away here, but seriously, for a dot?23:17
ubottuLaunchpad bug 274920 in ubuntu "itrepid: rendering bug on kde4 desktop" [Undecided,New] https://launchpad.net/bugs/27492023:17
NafalloHamra: unknown distro. should be invalid. (and no, I'm not serious)23:17
Nafallo:-P23:17
Hamrai mean really! was he just bored or have nothing to do in his life other than to file a bug report about a single pixel!23:18
hggdhwell, it seems to be a rendering issue. One pixel here, one pixel there, etc, etc23:19
Hamrait's only 1 pixel, clicking another file, removes the pixel from the 1st one23:19
hggdhbut it is still wrong, methinks23:20
hggdhit is certainly not a critical issue -- but it is, nevertheless, an issue...23:20
Hamrais my evidence enough to confirm it?23:22
hggdhif you can repeat it, yes23:22
hggdhthe remaining question is which package is responsible for that. Since I do not use KDE anymore, I do not know, mostly on KDE423:23
Hamrathat's what i'm looking for. i know that the whole desktop, taskbar, menus, widgets, all belong to the plasma workspace23:25
hggdhfinally -- correcting the bug title (Intrepid spelling) is also a good idea23:25
Hamraand killing the process plasma, removes them all23:25
Hamranow, where does plasma comefrom?23:25
Hamraand yes, the spelling needs correcting23:26
hggdhif you have the program name, you can 'dpkg -S' on it, or apt-file search on it23:26
hggdhfor /usr/bin/plasma, the package is kdebase-workspace-bin23:29
Hamrakdebase-workspace-bin23:30
Hamradamn, you beat me at it :P23:30
hggdhHamra, I marked it triaged. Thank you for your work there23:34
Hamrayou're welcome23:36

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