/srv/irclogs.ubuntu.com/2008/10/09/#ubuntu-bugs.txt

macoi cant edit bug statuses from within intrepid.  works fine on hardy. anyone else?00:03
bdmurraynot me00:03
macoit does the load-forever-then-blank-page thing00:04
bdmurrayI'm not familiar with that thing00:04
bdmurraydoes it happen a lot?00:05
macoits sort of a timeout, i guess. the +editstatus page just doesn't load sometimes. does't load at all on intrepid00:06
macothe vm does reach the internet though. i can get to google.00:06
macothe info doesnt get submitted00:07
mrooneyHm I am not familiar with that issue either, maco00:10
bdmurraydoes cups-pdf and printing work for anyone?00:16
bdmurrayon Intrepid00:16
macohrm ive had hardy do that before, but refreshing usually fixes it, sometimes with a launchpad oops page (in that case, one more refresh, and it submits)00:17
bdmurraybug 27391200:22
ubottuLaunchpad bug 273912 in cups "CUPS not printing images" [Undecided,New] https://launchpad.net/bugs/27391200:22
macorestarted firefox, still can't submit changes to bugs00:34
greg-gmaco: in a vm?00:34
greg-gI have no issue here using an "on the hardware" install00:34
macogreg-g: yeah, in a vm00:35
macothe vm doesn't detect that it's online because network manager suddenly decided between reboots that my interface is unmanaged00:35
macobut i took ff out of offline mode manually and i can load pages just fine...but can't submit edits on bugs00:35
macoi have no idea how to make nm manage the interface again. 0.7 has an all-sorts-of-jacked-up UI00:36
mrooneybdmurray: I just printed a PNG from EOG to PDF just fine.00:37
crimsunmaco: kill your edits to interfaces(5), log out and back in00:37
bdmurraymrooney: I'm trying to recreate 273912 - firefox to cups-pdf00:38
mrooneybdmurray: cups-pdf is the PDF radiobox option in the "Print to file", right?00:39
macocrimsun: i havent edited anything having to do with interfaces00:39
bdmurraymrooney: no, it's a separate package00:40
greg-gmaco: no idea about that, weird00:40
macomrooney: it makes PDF be an option for what printer to use00:40
macogreg-g: ive had it happen on hardy before, at random. intrepid does it constantly :-/00:41
crimsunmaco: reproduce it in an intrepid chroot00:41
mrooneymaco: oh, what is the rationale to install that over using Print to File/PDF00:41
macomrooney: easier than remembering to hit Print to File? dunno...00:42
macocrimsun: woosh00:42
crimsunmaco: come again?00:42
bdmurraymrooney: it'll print to ~/PDF ?00:42
macocrimsun: over my head00:42
crimsunmaco: later.00:42
mrooneybdmurray: hm, ok00:42
bdmurray"roviding a PDF printer on the central fileserver"00:45
macomrooney: you dont have to have a real printer configured in order to use it00:47
greg-gyou can print without printing!00:48
mrooneybut, isn't that what the "Print to File" default printer does?/00:49
macomrooney: i think you need to have a real printer setup to do that though...00:49
james_wmrooney: not every app has that00:49
mrooneyI thought the PDF printer was removed in Intrepid because the PDF option was added to Print to File00:49
macocrimsun: bug 28041700:49
ubottuLaunchpad bug 280417 in network-manager "Network Manager claims devices are unmanaged" [Undecided,Confirmed] https://launchpad.net/bugs/28041700:49
macocrimsun: thatd be the one i was talking about00:49
mrooneyjames_w: oh I see, things that don't use the native print dialog, perhaps?00:50
bdmurraymrooney: hmm, that'd be interesting to try and figure out00:50
james_wmrooney: yeah, and command line apps I guess.00:50
Awsoonnpong asac ~00:50
macohrm, would network manager refusing to use any interfaces be High or Critical?00:50
bdmurraymrooney: ah, from main to universe in intrepid00:51
bdmurraythanks!00:51
asacAwsoonn: hi.00:51
asacAwsoonn: i think i said all. i added some info the wiki page :)00:51
Awsoonnhi there~ right on!00:52
asacmaco: if you have something in /etc/network/interfaces you could try to set managed=true in /etc/NetworkManager/nm-system-settings.conf00:52
asacand killall nm-system-settings :)00:52
maco.... uh, ok intrepid + launchpad in my vm is majorly broken. i cant commit to 5-a-day00:53
greg-gmaco: and it is only launchpad, no other sites are exhibiting this issue?00:54
macogreg-g: google's fine00:54
greg-gmaco: try to edit a wikipedia article (just to confirm the act of sending POSTS and such via http)00:55
macofacebook's fine00:55
greg-gor ubuntu wiki00:55
macoi was able to login to launchpad00:55
macoand i can send POST to login to facebook00:55
greg-gdunno00:56
mrooneyhmm, seems like a lot of people in Intrepid are getting bug 145360, although someone combined a ton of the dupes into one bug report, I am not sure properly00:56
ubottuLaunchpad bug 145360 in compiz "compiz.real crashed with SIGSEGV" [Unknown,Confirmed] https://launchpad.net/bugs/14536000:56
macoasac: set managed=true?  where? there's nothing anywhere about managed= anything00:56
asacmaco: i wrote everything above ;)00:57
asace.g. in which file00:57
macoasac: doh missed the in.... part00:58
asacif its nm 0.6 then its not applicable. i guessed you are talking about latest NM 0.700:58
macoyeah, intrepid's NM after the last updates started claiming all devices were unmanaged00:58
bdmurraymrooney: could you add that to the release meeting discussion?01:00
macoasac: ok that makes NM behave and now 5-a-day works. firefox is still being stupid.01:08
macowell, by 5-a-day works, i mean it reaches the server...i have to figure out how this bzr break lock thing works now01:08
crimsunlogin first, or use bzr+ssh://maco.m@bazaar.launchpad.net/~maco.m/foobarbaz explicitly01:09
macocrimsun: oh ok thanks01:11
macocrimsun: at some point i need to learn more how this bzr stuff works01:14
mrooneybdmurray: sure, where might I find this, is it a wiki page?01:35
mrooneygoogle and wiki search is unable to help me, apparently01:35
bdmurraymrooney: sorry - https://wiki.ubuntu.com/QATeam/ReleaseReports01:37
bdmurrayactually the page is unmade for this week's meeting01:37
mrooneywell I can make it based on the last one01:37
mrooneywithout those bugs, of course01:37
bdmurraythanks!01:37
mrooneybdmurray: it is 10/10, I assume?01:40
bdmurray10-401:40
bdmurray;)01:40
greg-guh oh, and now she lost all internet connection01:48
crimsunshe has to eat dinner01:49
bdmurrayah, that sounds like a good idea01:51
mrooneyoh whoops I did it as 10/10, can you rename a wiki page?01:53
mrooney...got it.01:54
mrooneybdmurray: wait, what is going on, 10-04 already happened01:57
greg-ga gig of free memory is not enough to analyze the problem and report it to launchpad? Is that what you are saying apport?01:57
* mrooney head explodes01:57
greg-gmrooney: 10-4 as in "ok"01:57
greg-gor "yes"01:57
mrooneygreg-g: oooh, I see! haha01:58
greg-gyep :)01:58
mrooneyI think I would have gotten it in any context OTHER than in answer to an early october date01:58
greg-gright, which is why it was a good pun :)01:58
mrooneyare lots of people getting bug 280417?01:59
ubottuLaunchpad bug 280417 in network-manager "Network Manager claims devices are unmanaged" [Critical,Triaged] https://launchpad.net/bugs/28041701:59
mrooneyit doesn't seem critical otherwise01:59
bcurtiswxall, has the flashplugin-nonfree update that was in intrepid today been backported to hardy?02:03
bcurtiswxsince both use FF302:04
bcurtiswxi see in packages.ubuntu.com that hardy backports and intrepid main have both a very similar version number for the flashplugin-nonfree package.02:07
bcurtiswxSo since its in backports, is it smart to tell the bug reporter to download the backported update, or is there too big of a risk ?02:08
Hobbseeit shouldn't be much of a risk02:11
Hobbseeseeing as it should be the same package, if they have very similar versions02:12
bcurtiswxok02:12
bcurtiswxty02:12
bcurtiswxWill Bug Triage please set bug #278405 to low priority02:31
ubottuLaunchpad bug 278405 in firefox-3.0 "problem in URL form when press ESC" [Undecided,Confirmed] https://launchpad.net/bugs/27840502:31
mrooneybcurtiswx: done! thanks for confirming.02:37
bcurtiswxmrooney, thanks!02:38
mrooneyhas anyone noticed that the blank screensaver fades to black and then goes away right when the cursor would normally disappear and blank?03:03
mrooneyfor example if I set my screensaver to activate after 1 minute of idle, it will fade to black and then pop back to normal right after, once every minute03:03
bcurtiswxyup03:11
bcurtiswxmrooney, yes03:12
bcurtiswxit can be fairly entertaining when you're extremely bored though03:12
* Hobbsee is sure games exist for that purpose. Try wesnoth.03:13
bcurtiswxhaha :P03:13
mrooneyhm, I wonder then, if anyone CAN'T confirm it03:15
greg-gI can confrim it, is there a bug?03:15
greg-g:)03:15
RAOFAnyone who doesn't have "unredirect fullscreen windows" enabled won't be able to reproduce it :)03:15
greg-gah, so I see SOMEONE knows what causes it ;)03:16
RAOFNot so much what causes it, but what triggers it.03:17
greg-gright03:17
greg-gwait, why do I have two screensaver entries in System->Prefs ?03:18
Hobbseebecause one isn't enoguh!03:18
bucket529Could someone please change bug  263560 from 'undecided' to  'wishlist'?03:19
ubottuLaunchpad bug 263560 in ubuntu "[needs-packaging] arachnophilia" [Undecided,Confirmed] https://launchpad.net/bugs/26356003:19
RAOFgreg-g: Because xscreensaver got pulled in by recommends again.03:21
bcurtiswxgreg-g good question.. me too03:21
bcurtiswxyou report, i'll confirm03:21
RAOFExcept it's already been reported, and fixed in the last run.03:22
bcurtiswxgood03:22
bcurtiswxmy fingers are hurtin03:22
bcurtiswxim participating in the hugday03:22
bucket529Also, could someone please change bug 268677 from 'undecided' to 'wishlist'?03:22
ubottuLaunchpad bug 268677 in ubuntu "[need-packaging] Evolution Remove Attachments Plugin" [Undecided,Confirmed] https://launchpad.net/bugs/26867703:22
RAOFWell, it won't actually _fix_ it for you; you'll need to remove xscreensaver yourself.  But it will no longer be automatically pulled in.03:22
bucket529Aha! Another! Could someone please change bug 271575 from 'undecided' to 'wishlist'?03:24
ubottuLaunchpad bug 271575 in ubuntu "[needs-packaging] Q Light Controller - full featured control DMX512 for stage lighting and devices - Excellent" [Undecided,Confirmed] https://launchpad.net/bugs/27157503:24
mrooneyRAOF: is there already a bug for the screensaver fullscreen redirect issue?03:26
RAOFmrooney: There is indeed.03:26
RAOFOh.  I should check out whether the Compiz ppa packages fix it.03:26
greg-gyeah, so, in simply trying to change my monitor's refresh rate, I have now lost the ability to run compiz03:28
greg-g:(03:28
RAOFHurray for nvidia?03:28
greg-gRAOF: thanks, removed xscreensaver03:28
greg-gyep03:29
greg-gany magical insights into this issue, RAOF ?03:30
Hobbseefairies are good.03:30
greg-ghmmm, now where did I put them?03:30
greg-gok, brb, restarting, I reinstalled the driver (in jockey, or whatever it is called now)03:32
bucket529Hmmm. bug 177104 is a great wishlist item, but for which package or project?03:35
ubottuLaunchpad bug 177104 in ubuntu "Linux, LSB and Ubuntu need a system wide units setting (imperial/metric)" [Undecided,New] https://launchpad.net/bugs/17710403:35
Hobbseethat's already been discussed on the ML, sort of03:35
greg-gok, back, with a happy display again.  Thank you nvidia.03:36
RAOFIsn't there alreayd a system wide units setting?03:38
RAOFSorry, there isn't, is there.  Neither should there be!03:38
RAOFSI 4eva!03:39
mrooneyRAOF: any link on that bug? :)03:53
RAOFmrooney: The compiz-screensaver bug?04:06
techno_freakweird, gnome-do doesn't show anything that's in the application menu :s04:06
mrooneyRAOF: yeah04:08
mrooneyhaha there it goes again04:08
mrooneyif you could set your screensaver to less than one minute, it really WOULD be a fun game04:09
RAOFtechno_freak: Yeah, that's bug something or other.  Updating right now should fix it for you.04:09
mrooneyYou could watch movies in strobe-light vision.04:09
techno_freakRAOF, or should I get it from the PPA? I am trying out on a fresh install of intrepid beta04:10
RAOFtechno_freak: Gnome-do?  Please test Intrepid's packages.04:10
techno_freakRAOF, ok, will try again :)04:10
RAOFYou need the new libgnomedesktop2.20-cil; the previous upload was broken(ish).04:11
mrooneyOoooh Gnome-Do works again!04:11
bdmurrayhttp://launchpadlibrarian.net/18298913/lp-bug-Guest_Session-annoyingbeep.avi04:15
nullackbdmurray: Hi, thanks for letting into bug control Brian04:19
RAOFmrooney: You were after the screensaver bug?04:19
RAOFmrooney: bug #278112 is somewhere in the duplicate chain :)04:20
ubottuLaunchpad bug 278112 in compiz "Screensaver doesn't start" [Medium,In progress] https://launchpad.net/bugs/27811204:20
bdmurraynullack: no problem sorry for the delay, things are quite busy04:20
nullack:)04:21
techno_freakRAOF, it works now :)04:22
RAOFWell, at least that gnome-desktop-sharp bug clears one thing up: the lack of bugs filed against gnome-do isn't because we don't have any intrepid testers!04:23
macoRAOF: gnome-desktop-sharp?04:23
RAOFmaco: The package which caused Do to fail to index applications.04:23
bucket529Srill looking for help changing bug 263560, bug 268677, and bug 271575 to 'wishlist'04:25
ubottuLaunchpad bug 263560 in ubuntu "[needs-packaging] arachnophilia" [Undecided,Confirmed] https://launchpad.net/bugs/26356004:25
ubottuLaunchpad bug 268677 in ubuntu "[need-packaging] Evolution Remove Attachments Plugin" [Undecided,Confirmed] https://launchpad.net/bugs/26867704:25
ubottuLaunchpad bug 271575 in ubuntu "[needs-packaging] Q Light Controller - full featured control DMX512 for stage lighting and devices - Excellent" [Undecided,Confirmed] https://launchpad.net/bugs/27157504:25
macoRAOF: oh04:28
macobucket529: got 'em04:29
bucket529maco: Thanks04:44
bdmurraymrooney: did you submit an update-manager stalled bug?  we were talking about it this morning04:50
mrooneynope I didn't make a bug for that04:51
bdmurrayhmm, I've just had it happen again04:54
mrooneybdmurray: do you think the m-a bugs are worthy of adding as one item to the ReleaseReports, specifically that Pidgin is listed as Gaim and Firefox 3 migrations don't work?04:57
bdmurraymrooney: I think there is an ubuntu-releasenotes project you could add a task for it to get someone's opinion04:59
mrooneyInteresting, okay05:05
mrooneyI just feel like not being able to migrate Firefox 3 bookmarks (when it implies that it can) is kind of a killer at this point of Firefox 3's popularity, relative to Firefox users.05:06
bdmurrayI think documenting it would be good but it's ultimately up to the release team.  Adding the text to the wiki page for them already would be helpful I'm sure.05:09
mrooneybdmurray: okay, and when you say wiki page are you referring to the ReleaseReports page I created, or a different one?05:11
macocant migrate firefox 3 bookmarks?05:12
macowhat do you mean?05:12
mrooneymaco: in migration-assistant, it offers to import things such as Firefox bookmarks05:18
mrooneybut importing from Firefox 3 isn't implemented AFAIK05:18
mrooneyit was written for Firefox 205:18
macomrooney: oh ok. does migration-assistant do migrations from linux yet, or still just windows?05:19
mrooneymaco: it does linux and windows, though has more options for Windows generally05:21
mrooneywhich seems funny since it is basically copying directories from ~/05:22
crimsun[wishlist] have a migration-assistant option to move ~/.mozilla and ~/.thunderbird-3.0 to ~/Private/.05:23
mrooneyI suggested to evand to just copy .mozilla and .purple for the linux migrations05:23
mrooneycrimsun: yeah but it doesn't even do that, that belongs more in the dist-upgrade doesn't it05:23
macoi need to figure out how to make ~/Private on Hardy so i can avoid intrepid05:24
macoeven if there was any other big thing i wanted from intrepid, the fact that it kernel panics on my wireless card makes it a no-go05:24
mrooneymaco: ouch, I assume you filed a bug?05:26
macomrooney: oh i havent tried it on my hardware. i know about the bug's existence, so i'm staying away05:27
macomrooney: it's the iwlagn causes kernel panic one05:27
mrooneymaco: ahh, bug 276990? should probably be confirmed05:29
ubottuLaunchpad bug 276990 in linux "iwlagn causes kernel panic on 802.11n wifi" [High,New] https://launchpad.net/bugs/27699005:29
mrooneycomment 7 seems to agree so I'll Confirm05:29
bdmurraymrooney: in the known issues section of https://wiki.ubuntu.com/IntrepidIbex/TechnicalOverview05:31
mrooneyahh, great, thanks!05:33
mrooneybdmurray: is bug 276990 something ogasawara should take a peek at?05:33
ubottuLaunchpad bug 276990 in linux "iwlagn causes kernel panic on 802.11n wifi" [High,Confirmed] https://launchpad.net/bugs/27699005:33
bdmurraymrooney: it still seems a bit incomplete - I see no log of the kernel panic05:36
mrooneybdmurray: okay, perchance I can take a peek at it more tomorrow05:37
mrooneygood night for now!05:37
bdmurrayI'll keep the tab open too05:37
macobdmurray: how does one log a kernel panic?05:40
macobdmurray: i get kernel panics every few days, but nothing's ever in any log i've seen05:40
macokind of suspect they might be related to hardy's driver for the same hardware05:42
bdmurrayI was thinking of oopses05:42
crimsunOOPSes will (well, should) be in /var/log/kern.log at the least05:43
crimsunif you're pedantic enough to have a serial console for debugging, you may get more05:43
macocrimsun: and a serial port05:43
crimsunalso:05:43
crimsunlinux-backports-modules-2.6.24-21-generic | 2.6.24-21.27 | hardy-proposed | amd64, i38605:43
macoi dont think my VGA port counts, even if VGA and serial are similarly shaped05:44
crimsunyou probably want to give that a twirl for your nic{,s}05:44
macocrimsun: will try05:46
macocrimsun: libasound2-plugins and then asoundconf set-pulseaudio for flash+PA on intrepid, right?05:57
e-jatbug 26355505:58
ubottuLaunchpad bug 263555 in linux "[intrepid] 2.6.27 e1000e driver places Intel ICH8 and ICH9 gigE chipsets at risk" [Critical,Fix released] https://launchpad.net/bugs/26355505:58
e-jatanyone know how to fix eeprom/nvm ?05:59
e-jateven its get fixed in new kernel .. but mine still can make it work ..05:59
macoe-jat: you mean you have the damaged rom and want to figure out how to repair it?06:02
e-jat:(06:02
e-jatto i need to flash/update my bios?06:03
e-jatdo*06:03
e-jatmaco, kind of i think .. coz i can fixed it even upgrade to 2.6.27-606:04
macoe-jat: maybe? i think there were some reports that bios updates could rewrite the rom, but it's not guaranteed06:04
macoyou can fixed it?06:04
e-jatnope .. i think if my rom damaged .. how could windows doesnt get any prob with it ..06:04
e-jatim wonder y ..06:04
macoah ok, are you testing with the beta CD or is it installed?06:05
macothe beta cd has the driver disabled because it wasnt fixed as of the beta's release06:05
macoif you grab a daily cd, the driver is re-enabled06:05
e-jatmaco .. i upgrade it since alpha406:06
e-jatmaco, until now i get this -> http://paste.ubuntu.com/55515/06:09
e-jatnow survive using wifi ..06:10
e-jatsomeone ?06:12
macodunno06:12
=== bdmurray changed the topic of #ubuntu-bugs to: Firefox Hug Day! https://wiki.ubuntu.com/UbuntuBugDay/20081009 | Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
highvoltageIf I triage a hug day big today, is there a tag I should add or something?07:49
MTecknologywhat's the right thing to do on a bug that's ready to expire?07:54
macohighvoltage: for 5-a-day?07:54
macohighvoltage: or in launchpad?  in launchpad, no07:54
macohighvoltage: for 5-a-day, it's on the hug day page07:54
MTecknologylp07:54
persiaMTecknology, Generally try harder to triage it.  If it's incomplete, and unresponded, and been that way for a long time, it may be that it would benefit from another poke to the submitter.07:55
macoMTecknology: i'd prompt them to provide the information requested with a warning that it'd be closed soon if they didn't. then make a note to come back to it and check07:55
MTecknologyThis bug report was marked for expiration 330 days ago. (find out why)07:55
persiaMTecknology, which bug?07:56
highvoltagemaco: ok07:56
MTecknologybut 13956207:56
MTecknologybug*07:56
MTecknologyI just saw it and wanted to do something to do something - but I wanna make sure I know I'm doing the right thing07:57
MTecknologypersia: what can I do with that bug?08:02
persiaMTecknology, I'm really not sure.  I'd probably ignore it and leave it for the Ubuntero.org team.  Based on their webpage, it seems there's some plan to relaunch in the future differently.08:09
MTecknologyoh - oops08:10
MTecknologyI should just give up trying to help with bugs for a while08:12
persiaMTecknology, No, it's good to help, but it's easier to get good advice from this channel when chasing bugs in Ubuntu :)08:13
MTecknologypersia: what is the right thing to do with an abandoned bug? say 6 months of no activity about not being able to connect to wireless or something where an update has most likely been released and the issue has a near 0% chance of still being a problem?08:27
techno_freakMTecknology, what is its current status?08:28
MTecknologyIncomplete, marked for expiration for over 150 days08:29
persiaMTecknology, It depends.  If the bug is against a still supported release, it may be valid.  Asking for retest with Hardy or Intrepid may be sensible.08:30
MTecknologywhat if it's not valid anymore?08:31
techno_freakMTecknology, it is better to ask the reporter(s) to check if the issue still exists in intrepid08:31
MTecknologyaight08:31
MTecknologyWhat if they don't respond to that after a while?08:32
MTecknologysay, if it expires again?08:34
techno_freakMTecknology, the bug is incomplete, so if they dont reply it expires08:34
persiaMTecknology, If the reporter won't help troubleshoot the bug, and you can't reproduce either in the previous environment, or the current environment, and it's been a couple months, you can set it to invalid.08:34
MTecknologypersia: oh - invalid bugs make me sad :( I like to assume the problem's been fixed and everybody's happy08:35
MTecknologydoes anything happen to invalid bugs after x days?08:36
persiaNo.  They just sit there.  I also don't like invalid bugs, but when there's not enough information, and no prospect of getting enough information, it's hard to defend keeping it around.08:38
MTecknologyI like the idea of saying that new versions were released so i'm marking it to fix released and they can set it back to new if it's still an issue. Then changing it back to new at least has it readdressed - afaik08:39
MTecknologyjust my thought08:39
macoMTecknology: well the stock response for invalidating seemingly-abandoned bugs says that they should reopen it if it's still an issue08:40
MTecknologymaco: so is doing what I said ok?08:42
macoMTecknology: as a general rule, dont mark bugs "fix released" unless you can point to the version that had the fix08:44
macootherwise you end up with other triagers going "what the...where did THAT come from????"08:45
MTecknologyoh08:45
MTecknology:(08:45
MTecknologyso I just need to do invalid and wait for somebody that knows more to clean it up?08:45
macofix released should be accompanied by a comment saying something to the effect "fixed in version _______"08:46
MTecknologyotherwise do invalid and wait for somebody that knows the version to do it?08:46
macogood to ask the reporter if it's still a problem and wait a few weeks before marking invalid if they dont reply or if they say it magically disappeared08:46
macoi think "no longer reproducible" is considered "invalid"08:47
MTecknologyaight08:47
macofix released really is for bugs where we know what happened to fix it08:47
MTecknologyok08:47
macoInvalid:08:48
maco* This status should be used when the bug report does not contain adequate information to determine whether or not it is a bug even if it is resolved for the reporter08:48
macofrom the wiki08:48
macoso magically works now and no idea what was wrong or what fixed it....invalid08:48
persiaMTecknology, Please don't set anything "Fix Released" unless it's confirmed that one can replicate in an earlier environment, and can no longer replicate in a later environment.08:49
MTecknologyso when looking at what's fixed etc, the invalid and fix released are pretty much considered the same?08:50
persiamaco, I disagree : I'm happy to set "Fix Released" for "Magically works now".  I only use "Invalid" for "We don't have enough information to consider this a bug report".08:50
persiaMTecknology, No.  Something going from Fix Released to New is a regression, and becomes a concern.  Something going from Invalid to New only means we don't understand it yet.08:50
persiamaco, To expand on that: note that I only set Fix Released for magically works now when I can replicate it in an earlier release, but not in the current release.08:51
MTecknologyWhat I meant is, when a person looks at how many bugs still exist, are invalid and fix released considered the same?08:53
macopersia: ok yeah, but then you can say "known working in this version" which is different than the reporter saying "magically works now" without anyone knowing what happened or why08:53
macoMTecknology: they're considered not to exist, i think08:53
persiamaco, Oh, certainly :)08:53
persiaMTecknology, Interesting bugs are New, Incomplete, Confirmed, and Triaged.08:54
persiaIn some rare cases Fix Committed bugs may be interesting, especially the desktop team bugs, but I think that's a misuse of the status value.08:54
macoinvalid are considered not-a-bug, won't-fix is kind of "yeah, it could be considered a bug depending on your workflow, but this is a design decision" and "fix released" is "it was a bug, but it works now, so we don't have to think about it anymore"08:55
MTecknologyok :)08:55
maco"design decision" is the only reason i can think of for "won't fix"08:55
MTecknologymakes perfectly clear sense now :)08:55
MTecknologythanks for helping me out :)08:56
macois there any other?08:56
macopersia: ?08:56
MTecknologynap time - 3am and class soon08:56
persiamacd__, Certainly.  Lots.08:56
macd__boo tab complete!08:56
MTecknologyI can think of a couple reasons, where i workd (microsoft type company) won't fix also meant "we don't care"08:57
persiaSay someone wants something where there's a licensing issue, or something where upstream protests strongly, or something where Ubuntu just doesn't have resources to do it.08:57
persia(an example of the latter might be : Please include a local cache of the entire internet in firefox)08:57
maco.... O_o08:57
* macd__ mutters like libgems ...08:57
macomacd__: sorry, s/he meant to ping me08:58
persiaMTecknology, "We don't care" is best expressed as "Confirmed" for > 1 year.08:58
persiaIf anyone really wanted to fix it, they'd submit a patch.08:58
macopersia: or triaged > 1 yaar08:58
macd__maco, I know, I just felt the urge to drop my 2 cents too08:58
macomacd__: happens a lot, i know08:58
persiamaco, Sure.  I don't meaningfully distinguish Confirmed from Triaged for most bugs.08:58
MTecknologyor include ubuntu-restricted-extras in standard install ??08:58
macopersia: given the tons of triaged-with-patch-but-not-committed bugs....08:59
macoMTecknology: yeah...08:59
macd__maco I just realized you are macogw ;) that was the other one that got me all the time08:59
macopersia: i saw a bug today and wanted to mark it won't fix08:59
macomacd__: yes, that's me08:59
persiamaco, Which bug?08:59
macopersia: crimsun said leave it as "new" ...they didnt like upstream gimp's design decision to have the empty window09:00
persiaOh, yeah, it's not worth having an argument about that.09:00
macobug 28038409:00
ubottuLaunchpad bug 280384 in gimp "Please make X button mean Quit in Gimp when a file is still open" [Wishlist,New] https://launchpad.net/bugs/28038409:00
persia"Won't Fix" is only useful when you're 100% certain that it shouldn't be done, and you're willing to argue the case.09:00
MTecknologyUbuntu "6206  incomplete bugs can expire" I wanna mark every one over 90 days old as invalid if there hasn't been anything about I'll try this in intrepid or somthing...09:00
macoMTecknology: you could try to reproduce them in intrepid first09:01
macoMTecknology: but i did spend a few days combing through old bugs one day about 2 months ago09:01
persiaMTecknology, Please give each of them another triage swing before marking invalid.  Some may have open questions unanswered, and can be invalidated, but others may just not have gotten a look after the reported answered a question.09:01
MTecknologyI can't wait to install it. I keep doing things from a like cd so I haven't gone to it yet09:01
macoMTecknology: ive got an intrepid vm open09:02
macoim doing my bug work in there now.09:02
macostill have irssi in the hardy host though09:02
MTecknologywhat does triage mean?09:02
macoMTecknology: ever watch ER?09:02
persiaMTecknology, It's close enough that if you're not using it for production purposes, and you've a willingness to chase bugs, it's probably OK to upgrade.09:02
MTecknologyI used to think that meant "we're working on it"09:02
persia!triage09:02
ubottuSorry, I don't know anything about triage09:02
persiaBother.09:02
macoMTecknology: it means figure out what the heck's wrong with it09:02
macoget all the information and make a diagnosis09:03
elmargolAny hints how I can debug this bug #27802909:03
persiaWell, rather to get a rough idea, and sort things that need immediate attention, things that can wait a bit, and things that don't matter so much or can be fixed trivially.09:03
ubottuLaunchpad bug 278029 in nvidia-graphics-drivers-177 "Xserver crashes, scrambled terminals random lines and patterns (dup-of: 270617)" [Undecided,New] https://launchpad.net/bugs/27802909:03
ubottuLaunchpad bug 270617 in nvidia-graphics-drivers-177 "Display corruption after short period" [Undecided,Confirmed] https://launchpad.net/bugs/27061709:03
macothat's what nurses do. then they get the doctors to actually fix it. the devs are the doctors in this case09:03
MTecknologymeaning "ok let's try to figure this bad boy out" ?09:03
MTecknologysounds good - always was a foreign word until now09:04
macothe "Triaged" status means there's enough there to fix it (or even a patch there that is known to work) and now just need to get someone with upload rights to take the patch or a developer to make a patch from all the gathered info09:04
MTecknologypersia: My servers will stay lts, but my laptop will upgrade - maybe my home desktop/server too09:05
macounfortunately, there's this silly rule that we need a debdiff of all the patches, which means all of us that can work C but go O_O when told to try packaging have our patches ignored09:05
MTecknologywow - fun09:06
MTecknologyscrew me trying to do that :P09:06
macokernel accepts git changesets though :D no silly debdiff requirement09:06
persiamaco, There's no such rule, it's just that the sponsors won't sponsor stuff that's not debdiffs.09:06
persiaArbitrary packagers might.09:06
macopersia: ok its not a set-in-stone rule, but it's a hoop that comes up all the time that a lot of people can't jump through09:07
persiaFor the first 6 months or so I worked on Ubuntu, I'd prepare a patch, report the patch here, and ask someone to make a debdiff, and then the debdiff would be presented to the MOTU for upload.09:07
macopersia: not uncommon to see patches sitting there with someone going "make a debdiff first"09:07
persiaYeah.  I'm guilty of that, as sometimes I triage the sponsorship queue, and kick out 30% of the bugs that need someone to look at them.09:08
MTecknologywhat's motu?09:08
macoMTecknology: masters of the universe09:08
MTecknologyheh?09:08
MTecknologyoh09:08
persiaEssentially, as I see it, the difference between a patch and a debdiff is that someone is signing off as responsible on the debdiff.09:08
MTecknologyinteresting09:08
macotoo much specialized knowledge required09:08
maconot every programmer knows how to do packaging voodoo09:09
persiaCertainly.09:09
maco(yes, voodoo...i just cross my fingers and try 3-5 times every time i want to make a package)09:09
persiaOn the other hand, I'd be happy to walk anyone through the process of turning a patch into a debdiff ; takes about 15 minutes.09:09
seb128one issue is usually that if you don't know how to do a debdiff that's probably that you probably didn't try to build and test a package using the change09:10
seb128because if you build a package to test it the debdiff is just on command to run09:10
macoseb128: but if it works when you compile the sources the normal way, it would also work when compiled as a package, wouldn't it?09:12
persiamaco, Not necessarily : there may be hidden trickery in debian/rules that defeats you.09:12
MTecknologynap time - this time i mean it09:13
MTecknologyttyal - and thanks - very informative09:13
macopersia: is that the file that lists the build dependencies?09:14
macoor is that debian/control?09:14
seb128no, that's the file which has the build options09:14
macoreally debian/changelog is the only one i've figured out09:14
persiamaco, That's debian/control debian/rules is the file that contains the build instructions.09:14
persiamaco, Do you have time now, I'd be happy to walk you through the critical files, and the process of applying a patch.09:14
macopersia: i dont have any patches to turn into debdiffs right now. and seeing as its after 4 i should probably be in my bed09:15
persiamaco, OK.  Catch me anytime if you want a walkthrough.09:15
macokk09:15
persia(and that goes for anyone else that wants one too : if there are a lot of requests, I'll schedule something in #ubuntu-classroom)09:16
macoi hate the preferences menu09:20
maco*too* *tall*09:20
persiamaco, Now try it with 480 vertical pixels :)09:21
macopersia: the VM's got 1024x768 and it's the full height of the screen. not cool.09:24
macohm :-/ why does Intrepid have two Screensaver options in the Preferences menu?09:24
persiamaco, That's worth a bug.  GNOME is supposed to fit in 800x600.09:24
seb128don't open a bug09:25
macopersia: well if it was 800x600 it'd add scrolly things to the top and bottom of the menu09:25
seb128the menu has arrows to scroll09:25
macoseb128: its just ugly as sin09:25
seb128and the menus being overcrowed are a known issue09:25
macoyeah09:25
seb128we have the discussion at all uds since dapper09:25
macohaha09:25
seb128but there is just no good solution09:25
macoim still voting keyboard+keyboard_shortcuts becoming 1 menu item09:26
seb128we masked some items and moved some but that's just a workaround09:26
seb128right, that requires upstream work though09:26
macoalso wondering why we have Palm Pilot stuff in there by default....who even uses those nowadays?09:26
macothey were really popular around 2000 and then died off09:27
seb128which means still lot of users have those09:27
macoand does it really *need* to be part of the default stuff?09:27
seb128that's worth a discussion next cycle09:27
persiaseb128, gnome-menus 2.24.0-0ubuntu1 seemed to have some additional hierarchical stuff for overflowing menus (like Games with sgt-puzzles installed), which went away in 2.24.0-0ubuntu2.  Might that sort of categorisation help?09:27
macowe dont have blackberry stuff by default...and those are at least as popular but more likely twice as popular as palm pilots09:27
macoor maybe blackberries just seem really popular because i'm in washington, dc and the government practically revolves around having blackberries09:28
seb128persia: we decided that categories are harder to use than a long linear menu, because you often don't know where to look and have to go to several categories to find what you want to use09:28
seb128persia: where on a linear menu you can just type a letter or quickly look through the list09:29
macopersia: the freedesktop.org spec says not to go more than 2 levels of nesting deep09:29
persiaseb128, Makes sense.  Mind you, sgt-puzzles kinda overflows *anyones* Games menu.09:29
macoseb128: wait you can type a letter to move through?09:29
seb128dunno what sgt-puzzles is ;-)09:29
seb128maco: yes09:29
persiamaco, I think it's location : there's almost no blackberries here.09:29
macoseb128: um, is it supposed to launch the first thing that starts with that letter, or is it supposed to scroll to there and highlight it?09:29
macoi had to resist the urge to type crackberry every time09:30
seb128not sure what it's supposed to do but if there is only one option it launches it09:30
seb128otherwise it cycles between options09:30
persiaThat's confusing.  Depending on the menu, it may or may not launch.09:30
macomy roommate (student from indonesia) has one, my stepmom (salesperson from pennsylvania) has one09:31
seb128right09:31
persiaMind you, for people with less stuff installed than I, it's probably faster.09:31
seb128I think it should just select09:31
persiaI agree.  Is that hard to change?09:31
macoit launched for me and i was confused because the menu disappeared09:31
macoalso confused by gnome color chooser being implemented as a transient window09:31
macothat thing should've tiled09:31
macoit seems like anyone with a smartphone i know has either an iphone or a crackberry09:32
seb128persia: that seems to be a GTK thing, ie applications menus behave the same way, so probably not trivial to change for gnome-panel09:32
maco*oh* thats why gimp does that09:32
macoalways confused me that itd select something inside the open menu if you hit the underlined letter, but not if you hit Alt+underlined_letter...usually the underlined letters mean Alt but apparently not in gtk O_o09:33
persiaWell, also in GTK+, just not in the menus.09:34
seb128alt-underlined_letter works for accelerator09:34
seb128menus are a special case, the widget already has the focus so they decided you can just type which is easier than having to use a modifier there09:34
macohm, well i noticed that with gtk-on-not-linux so lemme try it here09:35
persiaseb128, Not for an open window.  Open gedit.  Alt+F opens the File menu, but Alt+N won't start a new document : you have to press N without Alt.09:35
persias/window/menu/09:35
macoseb128: if i open gimp and i hit alt+i to open the Image menu then alt+z for zealous crop nothing happens. i have to hit just plain Z09:36
seb128right, that's what I said, no modifier in menus09:36
macoby nothing happens i mean the menu stays open09:36
macothat's confusing. you should be able to either use it or not use it09:36
persiaI think both 'Z' and 'Alt+Z' ought to work there.09:37
macobecause the underline usually signifies that alt is required. that alt isn't required isn't a problem. that alt causes breakage is.09:37
macoor rather, that alt doesnt cause the expected results09:37
seb128you have a point, would need to look upstream though, maybe they have a good reason for not doing it though09:37
seb128ie, maybe they need to keep alt available for some other purpose09:37
seb128or maybe that's a bug09:38
macoill bug them about it tomorrow09:38
maconight guys09:38
seb128bye09:38
seb128persia: http://bugzilla.gnome.org/show_bug.cgi?id=133026 seems to be about that09:40
ubottuGnome bug 133026 in menu "All menu mnemonics to activate even with alt still depressed" [Enhancement,New]09:40
persiaseb128, Thanks for the pointer.09:41
zirodayIs there a special procedure/tag for non-english bug reports? Or do just request they speak in english?09:42
persiaziroday, You might want to subscribe the relevant localisation team.  For a number of common languages, there is triage performed, and translation done on non-English bugs.  Asking for English can also help.09:43
persiaFor some bugs, where there is sufficient additional information (e.g. from apport), it's not even required to translate to triage.09:44
seb128I would recommend closing those and asking to open a bug using an english description09:44
ziroday[12:43] <persia> ziroday, You might want to subscribe the relevant localisation team.  For a number of common languages, there is triage performed, and translation done on non-English bugs.  Asking for English can also help.09:44
zirodaywoops09:44
seb128persia: trying to translate those just encourage users to go in a way we don't want to encourage09:45
zirodayhttps://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/28036709:45
ubottuLaunchpad bug 280367 in firefox-3.0 "Firefox perd les marque-pages" [Undecided,New]09:45
zirodaythats the bug, and you can't tell what on earth they are getting at unless you speak french09:45
seb128persia: we already don't cope with bugs report, those are technical description and should be understable by everybody so be in english09:45
persiaseb128, Depends on how active the coordination team is.  See https://bugs.launchpad.net/ubuntu-jp-improvement for an example of what is being done for Japanese.09:45
persiaseb128, There are a couple Japanese developers who then feed patches (in English) into the main bug tracker.09:46
zirodayalso, if someone has a feature request for an upstream bug report, would it be normal for you to open the upstream report or request the reporter to do so?09:46
persiaI think the most important thing is to get the reporters connected to the people who provide support for that language (if they exist), rather than expecting everyone to speak English.09:46
seb128persia: it creates lot of noise and encourage people to open non english bugs, I think that's wrong, users should be sent to the answer tracker or equivalent and such cases and the report should be moved to the bug tracker when it has a clear english description09:46
persiaOK.  I can see the argument for using "Convert to question" for those.  Just closing them seems rude.09:47
seb128changing to a question seems adequate indeed09:47
* ziroday changes to question09:48
zirodayand about the upstream feature request?09:49
persiaziroday, Mark Wishlist, Link to an upstream bug.09:49
zirodaypersia: does the reporter or the triager file the upstream bug?09:50
persiaziroday, The triager usually.09:50
zirodayalright, thanks09:50
zirodaypersia: seb128 thanks a load09:50
=== seb128_ is now known as seb128
=== asac_ is now known as asac
asachappy hugday! ;)11:26
* asac hugs all11:26
* Hobbsee hugs asac, and marks all the firefox bugs as wontfix.11:26
asac;)11:31
asacHobbsee: i guess a new status "wont fix - do it yourself" might work :-P11:32
Hobbseeasac: haha.  now *there's* an idea :)11:32
persiaIsn't that what "Triaged" means after a few months?11:42
asacgood point ;)11:44
wgrantHeh.11:44
asacpersia: "Triaged (just do it!)"11:44
* wgrant wonders why firefox hasn't been removed yet... it is rather broken and we're close to release...11:44
persiawgrant, Is there a removal bug already?11:45
wgrantpersia: I've been presuming that mozillateam would do it, given the specialness.11:46
Hobbseethey said they were going to, but apparently never have11:46
persiaasac, ?11:47
Hobbsee@now san fransisco11:59
ubottuError: Unknown timezone: san fransisco - Full list: http://tinyurl.com/4vyvp811:59
Hobbsee@now san francisco11:59
ubottuError: Unknown timezone: san francisco - Full list: http://tinyurl.com/4vyvp811:59
Hobbseebah.11:59
asacwgrant: i thought there was a removal bug :/11:59
asacjazzva did this ... unfortunately he is on holiday till next week i think12:00
wgrantAH, bug #27740112:01
ubottuLaunchpad bug 277401 in firefox "Please remove firefox source and related binaries" [High,Confirmed] https://launchpad.net/bugs/27740112:01
asachmm we had a more complete one12:06
asacwhere the rdepends that could not be migrated and would have to be removed were listed too12:06
asactoo bad ;)12:06
lfaraoneHey, is https://bugs.edge.launchpad.net/ubuntu/+source/phpbb2/+bug/218492 a "high" bug if it can break all upgrades to any newer version if the package is installed?12:30
ubottuLaunchpad bug 218492 in phpbb2 "Hardy Upgrade freezes on phpbb2-conf-mysql " [Medium,Triaged]12:30
lfaraone(I just set it to medium)12:30
lfaraonejames_w: see above12:31
=== e-jat is now known as norly
=== norly is now known as nOrly
ograpopey, around ?14:26
popeyogra: yup14:26
ograpopey, what wlan driver does the eee use ?14:26
popeyatheros14:27
ogracould it be that we have it in l-r-m ?14:27
popeywhich release of ubuntu?14:27
* ogra needs to know if the ubuntu-mobile image works on it, it ships l-r-m 2.6.2714:27
popey8.04 doesn't have it, I'm certain of that14:27
ogra(which contains madwifi)14:27
popeyhttps://help.ubuntu.com/community/EeePC/Fixes#Wireless14:28
ograah, thanks14:28
popeynp14:28
BugMaNogra: in intrepid works out-of-the-box14:29
ograBugMaN, cool, thanks !14:29
james_wBugMaN: do you not have to blacklist ath_hal?14:38
BugMaNjames_w: nope14:39
BugMaNjames_w: its work without any mod14:39
james_wsome users do apparently14:39
james_wBugMaN: was yours a fresh install of Intrepid?14:39
BugMaNjames_w: nope14:39
BugMaNjames_w: i'm upgrade from alpha to beta14:40
james_whmm14:40
james_wah, so still Intrepid?14:40
BugMaNjames_w: and after that wi-fi works14:40
BugMaNjames_w: yes14:40
james_wI mean you haven't had hardy on that box?14:40
BugMaNjames_w: yeah only intrepid14:40
james_wthat might be it then: while Intrepid has .27 and so ath5k, which works nicely, those who upgrade have to blacklist ath_hal.14:41
james_wogra: ^14:41
ograjames_w, ath5k only works on some devices14:41
ograit doesnt work on i.e. the samsung Q1 which the mobile team uses as reference device for development14:42
james_wah, ok14:42
james_wworks nicely on the eee14:42
ograthe same chipset seems to work on other HW combos though14:42
ogramust be the BIOS or combination of HW that makes it break14:42
ograwe're currently working on a quirk for the driver to not use ath5k on the Q114:43
ograbut apparently the question came up if the ubuntu-mobile image works on the eee, and all i know is that there are issues with te wlan ... if that works, -mobile should work fine14:44
ogra(people seem to love the new mobile UI on eee, so it would be bad if it wouldnt work by release)14:44
persiaogra, Despite your insistence on it's touchiness, it looks *great* on the Eee form-factor.14:47
james_wyeah, I'm using it, it works nicely14:47
ograjames_w, mobile ?14:47
james_wthe biggest things are the gnome-session thing, and the lack of gnome-app-install in the launcher I think14:47
jernstHello, can someone else than me confirm this new firefox bug ? https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/28062314:48
ubottuLaunchpad bug 280623 in firefox-3.0 ".deb association with gdebi doesn't work in firefox" [Undecided,New]14:48
james_wogra: well, not from an image, but I think so, I assembled all the bits14:48
james_wogra: I'm happy to test images for you if you like14:48
ograjames_w, no, mobile is: http://people.ubuntu.com/~ogra/mobile/14:48
ograit doesnt use the netbook launcher14:48
ograwhich remonds me i need to update the netbook-launcher package to fix the font issues14:49
james_wah, what am I using then?14:49
ograno idea, something custom :)14:49
ograjames_w, but it would be nice to know if the image works for you, its a live usb image so no need to install14:49
james_wogra: cool, I'll buy a USB stick and give it a go14:50
ograthat'D be cool ....14:50
ograremond me to pay you a bunch of beers in dec. :)14:50
james_wah yeah, I'm using UNR I think14:51
bddebianBoo14:51
nhandlerAhh!!!14:51
bddebian:)14:52
etiennehi15:41
etienneis there any bug on gconfd in intrepid which eat all cpu time ?15:42
etienneto know if i have to report it :)15:42
etienne(or to find the solution :) )15:42
seb128no there is no bug about that and it's not likely a gconf issue, maybe you have client which keeps reading or writting there?15:44
etienneseb128: how can i find it ?15:46
seb128etienne: what do you to get the issue?15:46
etiennenothing :)15:46
etiennejust satring gnome15:46
etiennestarting15:46
seb128did you try user an another user account?15:46
seb128what ubuntu version?15:46
etienneinterepid15:47
etiennetu me prends pour quoi ? :)15:47
etiennei will truy another account15:47
etiennei have deleted .gconf* and .gnome*15:47
=== Apeiro1 is now known as _Apeiron_
=== persia_ is now known as persia
etienneseb128: ok with another user no problem...16:09
etiennedo you how can i know how can i find the guilty client ?16:10
bcurtiswxhey, what package controls the touchpad on ubuntu?16:14
seb128etienne: try moving configs, .gconf, .gnome, etc until finding what is creating the issue16:15
etiennei have deleted all theses rep16:15
persiabcurtiswx, I'd think xserver-xorg-input-synaptics16:16
seb128and you still get the issue?16:16
seb128any application, theme you are using, etc which is not the standard one?16:17
bcurtiswxpersia, ty16:17
seb128try moving other directories and configurations16:17
bcurtiswxBug Triage Team: bug #278995 should have enough information for triage.16:22
=== bddebian2 is now known as bddebian
ubottuLaunchpad bug 278995 in xserver-xorg-input-synaptics "Touchpad vertical and horizontal scroll not working" [Undecided,Incomplete] https://launchpad.net/bugs/27899516:22
hggdhbcurtiswx, just out of curiosity, was System/Preferences/Touchpad verified?16:41
bcurtiswxin the reporters description they say that "Horizontal and vertical scroll is enabled in touchpad settings."16:42
hggdhbcurtiswx, you are correct, I missed it ;-(16:42
bcurtiswxhggdh, no problem we are only human16:42
hggdhbcurtiswx, done16:42
bcurtiswxhggdh, tyvm16:42
keesjdstrand: SUP changelog format from #u-hardened> I'm for it.  :)16:45
keesgah, wrong channel16:46
bdmurraywouldn't an xorg.conf, and maybe Xorg.0.log, be good for bug 278995?16:51
ubottuLaunchpad bug 278995 in xserver-xorg-input-synaptics "Touchpad vertical and horizontal scroll not working" [Medium,Triaged] https://launchpad.net/bugs/27899516:51
=== jorgp_ is now known as jorgp
bdmurraydholbach_: hey there16:55
hggdhbdmurray, indeed. bcurtiswx could you please ask the reporter for the /var/log/Xorg.o.log?16:59
bdmurraythe config file too ;)17:00
hggdhalthough I can also repeat it17:00
hggdhso I will add it in17:01
bdmurraygreat!17:01
hggdhdone17:03
bcurtiswxhggdh, bdmurray, thx sorry i am making myself lunch17:08
tseliothggdh: I have just replied and attached a xorg.conf that I would like you to try17:08
bdmurraymvo: yesterday we were talking about update-manager hanging during the "Cleaning up" stage.  Did you get a chance to look at that at all?17:16
hggdhtseliot, will check it17:17
hggdhtseliot, losing SHMConfig would disable control of the touchpad, would it not?17:21
tseliothggdh: no, you shouldn't lose anything17:21
tseliotXorg will autodetect the touchpad17:21
hggdhk. will be back in a few17:21
hggdhtseliot, yes, now I can scroll horizontal and vertical. Question: how do I disable the touchpad now?17:24
tseliothggdh: do you use GNOME?17:24
tseliothggdh: if so, you can use the System/Preferences/Mouse menu17:26
bcurtiswxon machines without a touchpad, will the touchpad tab show up in that menu?17:27
tseliotno, it won't17:27
bcurtiswxty17:28
hggdhtseliot, yes, I use gnome, but System/Preferences/Mouse will control the mouse. I still will type and hit the touchpad...17:28
tseliotisn't there an entry for the touchpad there?17:29
hggdhyes, disabled because we took out SHMConfig17:29
hggdhI will try with SHMConfig enabled again, and see if I maintain hor/vert scroll17:30
tseliotmaybe try adding this to your xorg.conf: http://pastebin.com/d6c33e22e17:32
tseliothggdh: it should be enough ^^17:33
hggdhtseliot, yes, this is what I was adding. Be back in a few17:35
hggdhtseliot, adding the syanptics driver loses vert/hor scrolling17:36
hggdhdarn, I had it disabled :-( hold on17:37
hggdhno, even enabling the touchpad does not provide scrolling17:37
hggdhso... interaction between the synaptics driver and default xorg?17:38
bdmurraymvo: bug 280236 might be the same as what we were talking about17:38
ubottuLaunchpad bug 280236 in update-manager "update-manager --dist-upgrade gets stuck at the end" [Undecided,New] https://launchpad.net/bugs/28023617:38
tseliothggdh: ah, right, try removing the line with the "synaptics" driver.  The log shows that you have an "AlpsPS/2 ALPS GlidePoint" touchpad.17:39
tseliotand restart the xserver17:39
hggdhdoing it17:39
mvobdmurray: it seems to be relatively common now, I saw some people with similar problems i n#ubuntu+117:44
bdmurraymvo: Do you need any further information?17:45
mvobdmurray: I milestoned it17:45
hggdhtseliot, we need a driver for the touchpad. Do you have any idea what is the name for the Alps Glidepint driver?17:48
hggdhand this is probably the issue with the reporters: wrong touchpad driver17:48
tseliothggdh: now that I think about it, synaptics should work17:50
hggdhtseliot, so we are missing something... time to google around17:52
tseliothggdh: wgrant worked on the touchpad tab in the mouse menu, you might want to ask him about this17:53
tseliothggdh: ah, and does setting Option      "Protocol" "alps" work?17:53
tselioti.e. using "alps" instead of "evdev-dev"17:54
hggdhtseliot, will try the protocol option17:54
bcurtiswx_ok, so i just stuck a DVD in my DVD drive.. and it told me to load totem movie player... and it froze my entire system17:59
=== bcurtiswx_ is now known as bcurtiswx
bcurtiswxhad to hard reboot :(18:00
macocrimsun: linux-backports-modules did not fix my kernel panics. it actually made one happen within 5 minutes of booting and made it so that wireless can't connect, even to open networks18:03
hggdhtseliot, back to beginning. I will post the last Xorg.0.conf, but it seems now the defined InputDevice is disregarded, and X uses Hal to get the GlidePoint18:05
* tseliot scratches head18:06
=== bcurtiswx_ is now known as bcurtiswx
bcurtiswxso yeah, i think i've got a decent sized bug here18:07
bcurtiswxi load a dvd movie into my dvd drive18:07
bcurtiswxit tried to run in totem, but totem turns darker and i close it this time to make sure it doesn't freeze my system18:07
bcurtiswxthen a minute later18:08
bcurtiswxmy system just stops working18:08
bcurtiswxonce again, a hard reboot the only option i've got18:08
tseliotbcurtiswx: what driver do you use? And are you using totem-gstreamer or totem-xine?18:08
bcurtiswxmy video is nvidia 177.80, and its Gstreamer18:09
bcurtiswxtseliot: ^^18:13
tseliotok, it might be a problem with gstreamer then18:13
bcurtiswxok18:13
macowhy do we ship gstreamer?18:14
macoxine is *so* much better when it comes to dvds18:14
macogstreamer can't even do menus18:14
bcurtiswxim going through apport right now and creating a bug report18:15
macoive never used apport18:15
=== dholbach_ is now known as dholbach
bcurtiswxit collects information from the system for devs18:16
tseliotmaco: because otherwise you would have to use totem-xine and libdvdcss the latter of which patent issues (actually this might not be very accurate) in some countries18:18
tseliots/patent/has patent/18:18
macotseliot: i know libdvdcss has those issues, but you need it to use dvds with gstreamer too anyway, so what's it matter?18:18
macobcurtiswx: i know what it is. it's that pain in the butt thing that pops up every time something crashes and makes you enter a password before you can dismiss it that i disabled for being an annoying pain in the butt18:19
bcurtiswxmaco, haha yes.  its got some useful parts though18:20
tseliotmaco: I *guess* it's legal to do so with gstreamer18:20
tseliotI might be wrong though18:22
macotseliot: gstreamer cant play encrypted dvds without libdvdcss either though, can it?18:22
bcurtiswx#28086018:23
bcurtiswxthats mine18:23
macobcurtiswx: gotta say "bug" before it to get the bot to respond18:23
* bcurtiswx punches bot18:23
bcurtiswxbug #28086018:23
ubottuLaunchpad bug 280860 in totem "Totem-Gstreamer locks system up when attempting to play DVD's" [Undecided,New] https://launchpad.net/bugs/28086018:23
tseliotmaco: I guess you're right. It's all explained here BTW: http://live.gnome.org/DvdPlaybackWithTotem18:24
macotseliot: i just dont get why they bother with gstreamer when xine does everything gstreamer does, but in some cases better18:26
tseliotmaco: I have no idea, I have always used xine ;)18:27
tseliothggdh: can you try setting Protocol to "auto-dev"18:28
tseliot?18:28
tseliotthat should work according to the man page18:29
hggdhtseliot, will do18:31
hggdhback in a few18:31
=== bddebian2 is now known as bdddebian
=== bdddebian is now known as bddebian
bcurtiswxmaco, DVD works fine in xine.. thx18:33
bcurtiswxor not...18:34
tseliotbcurtiswx: have a look at this page: https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs18:36
bcurtiswxyup, it still broke my computer18:38
bcurtiswxwith xine18:38
macomaybe your dvd drive's driver is screwed up...if that's possible18:39
bcurtiswxim installing VLC18:39
bcurtiswxseeing if it does the same thing18:39
jl_https://bugs.launchpad.net/ubuntu/+source/system-config-samba/+bug/28087218:42
jl_plz check18:42
ubottuError: This bug is private18:42
jl_https://bugs.launchpad.net/ubuntu/+source/system-config-samba/+bug/28087218:42
ubottuLaunchpad bug 280872 in system-config-samba "system-config-samba.py crashed with ImportError in <module>()" [Undecided,New]18:42
_Zeus_jl_: what about it?18:43
jl_check it :)18:43
jl_kinda shitty bug18:44
_Zeus_oh, now i see18:44
_Zeus_"something missing"18:44
_Zeus_whutthe18:44
bcurtiswxhmm18:44
bcurtiswxmaybe it IS my dvd drive18:45
bcurtiswxbut how?18:45
jl__Zeus_: refresh :)18:46
_Zeus_i did18:46
_Zeus_duped18:46
hggdhtseliot, I changed it do "auto-dev" -- same behaviour. I then changed the driver to "alps". It now loads OK, and I have again control of hor/ver scroll18:46
hggdhtseliot, but -- of course -- now I cannot disable the touchpad ;-)18:46
bcurtiswxcan others who have intrepid and a desktop dvd drive please test playing a movie18:47
bcurtiswxbbl18:47
jl_can't check the duplicate bug ?18:48
_Zeus_no, i can;t18:49
_Zeus_private?18:49
jl_you marked is as dupe ?18:50
jl_but can't check the 237323 bug18:50
hggdhtseliot, I am guessing the issue now is with the gsynaptics programme18:50
KennethVenke1hello,18:57
KennethVenke1i'm trying to get started with triaging. I have some time at the moment, so i thought, why not start with the firefox hug day. (since firefox is part of my most frequently used software ;) )18:57
KennethVenke1So i was looking at bug #280101 to which i commented. What steps should i do to complete this triage.18:57
KennethVenke1(https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/280101)18:57
ubottuLaunchpad bug 280101 in firefox-3.0 "Firefox search bar points to wrong language wikipedia" [Undecided,New] https://launchpad.net/bugs/28010118:57
ubottuLaunchpad bug 280101 in firefox-3.0 "Firefox search bar points to wrong language wikipedia" [Undecided,New]18:57
tseliothggdh: I ran out of ideas.18:59
hggdhtseliot, two chances, I think: (1) gsynaptics need to be looked at; (2) some other option should be provided in the InputDevice section19:00
jl_how can I check the added samba users now ? as system-config-samba is broken ?19:02
bdmurrayKennethVenke1: One good thing to know is whether you are using Hardy or Intrepid19:04
KennethVenke1hardy19:06
KennethVenke1bdmurray: i'm using hardy, should i be using intrepid?19:10
bdmurrayKennethVenke1: Not necessarily.  Since you've "recreated" the bug you can set the status to Confirmed19:10
_Zeus_https://bugs.launchpad.net/ubuntu/+bug/28089719:28
ubottuLaunchpad bug 280897 in ubuntu "fsck is not helpful" [Undecided,New]19:28
_Zeus_can someone give me an opinion on that?  he's complaining that fsck couldn't fix it all?19:29
chrisccoulsonif fsck moved all his files to lost+found, then thats because his fsck was borked19:30
chrisccoulsonthat's not a fsck problem. it recovered what ic ould19:31
_Zeus_no, he didn't say that it moved all his files there19:31
_Zeus_he says that there a bunch of files with weird names19:31
chrisccoulson**recovered what it could even19:31
_Zeus_which is, i think, all the crap it couldn't fix?19:31
chrisccoulson"fsck now moved the whole volume to lost+found - and I wonder how the hell does those filenames there suppose to help me restore the mess"19:31
_Zeus_which means that it couldn't fix anything?19:32
chrisccoulsonthats right19:32
chrisccoulsoni don't think thats a bug in the software at all19:32
_Zeus_agreed19:32
_Zeus_do you want to tell him that please?  i g2g19:32
chrisccoulsonno problem19:32
_Zeus_ty19:32
_Zeus_nm, back19:33
_Zeus_i'll do it19:34
chrisccoulsonit's ok - i've just done it;)19:35
_Zeus_ok, i just put mine anyway :P didn't see that19:37
_Zeus_they're different, though, so that's ok19:37
jl__Zeus_: is there a way to check ubuntu users now, as system-config-samba doesn't work19:46
bdmurrayjl_: doesn't work on what release?19:53
jl_intrepid19:54
jl_https://bugs.launchpad.net/ubuntu/+source/system-config-samba/+bug/28087219:54
ubottuError: This bug is private19:54
crimsunmaco: did you crossreference the actual versions of the driver in both?19:57
crimsunmaco: (i.e., l-b-m/hardy-proposed and l/intrepid)19:58
chrisccoulsonjl_ - I can't recreate your problem on system-config-samba. that crash would suggest a missing python-libuser, but s-c-s depends on this correctly20:00
chrisccoulsonhowever, i do get another crash due to missing library20:00
chrisccoulsonit's missing a library called rhpl.translate.20:01
jl_well thats the error I have20:02
jl_missing rhpl.translate20:02
chrisccoulsonah, ok. your bug has been marked a duplicate of another, but it isn't actually a duplicate20:03
chrisccoulsoni wonder if the retracer did that20:04
chrisccoulsonit did20:04
jl__Zeus_: marked it as duplicate ..20:06
chrisccoulsonlooking through the activity log, it says the retracer marked it as a duplicate20:06
chrisccoulsonhttps://bugs.edge.launchpad.net/ubuntu/+source/system-config-samba/+bug/280872/+activity20:06
ubottuError: This bug is private20:06
chrisccoulsoni might contact pitti20:07
macocrimsun: no20:09
macocrimsun: iwl4965 from l-u-m works but *might* be causing panics. iwl4965 from l-b-m doesn't work. iwlagn from intrepid is known to kernel panic.20:10
crimsunmaco: I know that much; I was referring to reading the git tree.20:11
chrisccoulsonjl_ - I don't think these missing libraries even exist in Ubuntu20:12
macocrimsun: they're different drivers in hardy and intrepid. intrepid has iwlagn. hardy has iwl496520:12
crimsunmaco: I /know/ they're different drivers.  I was referring to reading the actual git tree.  (Am I being unclear here?)20:13
jl_chrisccoulson: maby yes, but then this should be fixxed ?20:13
macocrimsun: i dont understand reading the git tree. how'm i supposed to know what's going on in there?20:13
macocrimsun: or rather, to understand20:13
crimsunmaco: use the upstream bug trackers to crossreference the /source code/20:14
chrisccoulsoni'm not sure it will be fixed at this late stage.20:14
chrisccoulsonand system-config-samba is not in debian either20:14
chrisccoulsonit's more likely that it will just be dropped probably20:14
chrisccoulsoni don't know though20:14
macocrimsun: no mention of panics with iwl4965 on kernel.org's bugzilla20:20
macohuh this is ironic20:30
macothe only computer i have that doesn't kernel panic every few days has an ati card and broadcom wireless20:30
macothe ones that kernel panic all the time...all intel20:30
crimsunwhy is that ironic?  it's not as if ati & bcm hw is awful with crappy drivers.20:31
macocrimsun: well intel generally has very nice drivers by comparison20:32
macomaybe not on the stability metric though20:33
macocrimsun: can you help me set up netconsole some time to try to catch the kernel panics?20:37
crimsunsure, but likely not before OLF20:37
macocrimsun: yeah, i know, after20:37
_Zeus_hey guys, is this a bug?20:43
_Zeus_http://paste.ubuntu.com/55764/20:43
_Zeus_ /$ apt-cache policy python-compizconfig20:43
_Zeus_python-compizconfig:20:43
_Zeus_  Installed: 0.7.7+git20080618-0ubuntu120:43
_Zeus_  Candidate: 0.7.7+git20080618-0ubuntu120:43
_Zeus_anyone??? bug?20:45
crimsunsec.20:45
_Zeus_sure20:45
crimsun(on a high-latency, high-jitter connection, so updating takes a few minutes)20:46
_Zeus_anyone?  should i submit a bug?20:55
crimsunsec.20:56
crimsun_Zeus_: no, it's not a bug per se.  You happen to be attempting to upgrade while python-compizconfig hasn't been dinstalled to the main archive.20:57
=== bddebian2 is now known as bddebian
_Zeus_crimsun: got it, so no bug report20:57
_Zeus_they'll fix it themselves?20:57
crimsun_Zeus_: please see https://launchpad.net/ubuntu/+source/compizconfig-python/0.7.8-0ubuntu1/+build/734075; note that it takes some time between completing compile and distributing to main archive.20:58
_Zeus_crimsun: the page doesn't exist?20:58
crimsunok, try https://edge.launchpad.net/ubuntu/intrepid/amd64/python-compizconfig/0.7.8-0ubuntu120:59
crimsunthat's for the arch that I use, though, so beware.20:59
_Zeus_umm21:00
_Zeus_as in, i could download that?21:00
crimsunyes, for that arch21:00
crimsunbut - don't do that normally.  I'm simply saying that you need to wait an hour, and it will be installable from the main archive.21:01
gilligan_hi21:09
=== jjesse_ is now known as jjesse
crimsungilligan_: hi21:10
gilligan_my intrepid (amd64/SamsungQ45) installation is right now thrashing so hard it takes up to a minute to log in on any tty .. I am looking for information that would be of use for reporting this as bug21:11
gilligan_finally getting closer to logging in .. system load is reported as 0.81 , but swap usage is 100%21:11
gilligan_so something is really eating up memory21:11
gilligan_memory usage only at 45% tho, so I don't know why swap is being used that much21:12
gilligan_any suggestions on how to approach this so that I can provide some proper information?21:12
crimsunsure, ping me in #ubuntu+1.  Please tell the amount of RAM, for instance.21:13
steve555Hi everyone#21:49
bdmurraysteve555: hello21:50
steve555Hi bdmurray.21:51
steve555How is the firefox triarging getting on?21:51
bdmurraypretty well I believe21:52
steve555Cool,anything I can do to help?I know nothing about programming.21:52
bdmurraysteve555: absolutely, you don't need to know programming to improve the quality of bug reports and move them along the triaging process21:53
steve555That's great,I have noticed after yesterday's updates that when I ran firefox,it would just freeze on me occasionally.I haven't tried it tonight,even though I have updated twice today.I'm using Kubuntu Intrepid Ibex Beta.21:56
=== ompaul_ is now known as ompaul
txwikingerThis is weird.. I cannot access https://bugs.edge.launchpad.net/bugs/23682222:44
ubottuError: This bug is private22:44
nhandler_txwikinger: I can't access it either. That is strange.22:46
james_wtxwikinger: why is that weird?22:46
james_wI mean do you expect to be able to access it?22:47
nhandler_Wait, txwikinger is it an ubuntu bug?22:47
txwikingeryes22:47
james_wer, why do^ sorry22:47
txwikingerI would think so22:47
txwikingerIt is on the Hug Day listing with the title "P3: Gutsy freezes when loggin out or shutting down"22:48
james_wah, maybe it's a typo22:48
nhandler_txwikinger: I don't know how to verify, but if it is a bug in a package other than Ubuntu, and it is set to private, then that would explain why we can not access it22:48
james_wapport causes Ubuntu bugs to be private for a while22:49
james_wI mean really private22:49
nhandler_james_w: I thought bug control members were meant to be able to access private bugs from apport22:50
txwikingerWell.. it seems to be an ubuntu bug22:50
james_wwe can only see them normally as it subscribes the crash bug triagers when it has done its thing, up to that point you can't22:50
txwikingerhttps://bugs.edge.launchpad.net/ubuntu/+bug/23682222:50
txwikingerhas the same result22:50
ubottuError: This bug is private22:50
txwikingerwell.. I will try it later again then22:50
james_wso sometimes a user will arrive here and say "I just reported 123456 through apport" and you won't be able to see it yet22:50
james_wtxwikinger: but if it's on the hug day list I would guess that's not the case, because the person that put it on the list probably wouldn't have been able to see it either22:51
txwikingerwell.. it should not be a brand new bug22:51
txwikingerthat too22:51
nhandler_james_w: I don't think they generate the lists by hand. I think they use a script.22:52
txwikingerI am wondering if they did something that big control cannot access private bugs anymore22:52
txwikingerbug control that is22:52
james_wnhandler_: that's true, you might want to ask Mr. Murray.22:52
james_wtxwikinger: I doubt it, I was looking at a couple a little while ago.22:53
txwikingerok... I just looked at one too22:53
bdmurraytxwikinger: what list was that on?22:53
nhandler_bdmurray: The bug day list22:54
txwikingerthe one from 2008100722:54
txwikingertriaged bugs that should be set incomplete if no response after the request to test on intrepid22:54
bdmurrayit's a "private-private" and shouldn't have made the list22:55
txwikingerAha.. the aliens have undermined canonical too :D22:55
bdmurraygenerally scripts are used to make the lists and that bug showing up was an oversight on our part22:56
txwikingerWell.. in this case I will not report a bug against launchpad :)22:56
bdmurraythanks for bringing it up23:00
mrooneyhm, https://help.ubuntu.com/community/ReportingBugs doesn't even mention anything about looking for duplicates23:06
mrooneybdmurray: do you suppose it should?23:06
bdmurraymrooney: its kind of in the "When not to file a bug"23:07
bdmurrayalso I think it is somewhat easier to make a bug a duplicate of another than it is to tell someone to file a new bug report because the bug they thought was their's really isn't23:08
mrooneybdmurray: ahh yes, so it is, I just skimmed it and then searched for "duplicate"23:08
mrooneybdmurray: yeah, that's a good point23:09
mrooneywell then it is probably fine :)23:09
tuxmaniacunder what package should bugs related to Media keys on the laptop be under?23:18
tuxmaniacI mean the Vol Up/Dn keys, Play , Stop etc.23:19
tuxmaniacit doesnt work anymore on my Dell XPS laptop after I just upgraded to Intrepid23:19
crimsuntuxmaniac: either acpi-support or hotkey-setup.  It looks like the latter.23:27
crimsun(at least it doesn't appear to be for xserver-xorg-input-evdev...)23:27
tuxmaniacyeah. But I put it under linuxsource as there were a couple of other similar media key bug reports on other laptops reported under previous ubuntu releases23:28
tuxmaniacdo i change it?23:28
crimsuntuxmaniac: I suggest doing so23:29
bdmurrayThis might be helpful - https://wiki.ubuntu.com/X/Troubleshooting#Problem%20involves%20keyboard%20input%20ceasing%20to%20work23:29
bdmurraymore the missing support section23:30
tuxmaniacbdmurray: thanks.23:31

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