/srv/irclogs.ubuntu.com/2008/10/15/#ubuntu-bugs.txt

Hobbseeafflux: aren't people great?00:01
affluxyes, very much so00:01
Hobbseei wonder why we stop random people using the importance field, yet allow them to use assigning.00:02
affluxand status... from time to time he sets bug 183685 to confirmed, although it's been fixed half a year ago and is a completely different thing00:02
ubottuLaunchpad bug 183685 in compiz-fusion-plugins-main "compiz.real crashed with SIGSEGV" [Medium,Confirmed] https://launchpad.net/bugs/18368500:02
chrisccoulsonhe keeps posting completely off-topic and unrelated responses to existing bug reports too.00:03
affluxindeed00:03
chrisccoulsonhe also assigned a consolekit bug to james_w earlier00:03
affluxI wonder how often he mentioned, that I didn't respond to his emails in the last five(!!) days...00:04
affluxI've read that quite some times now00:04
james_whe is tiring, yes00:04
chrisccoulsonin every response i see, he keeps referring to the 'aptoncd bug', and i've honestly got no idea what he's talking about00:04
affluxI have...00:05
chrisccoulsonenlighten me ;)00:05
Hobbseewell, you can try and mail him, saying that you really don't appreciate what he's doing00:05
affluxdid that00:05
affluxwas not successful00:06
affluxchrisccoulson: I think it was bug 267633 and related00:06
ubottuLaunchpad bug 267633 in aptoncd "aptoncd crashed with OSError in _execute_child() (dup-of: 272509)" [Undecided,Incomplete] https://launchpad.net/bugs/26763300:06
ubottuLaunchpad bug 272509 in aptoncd "APTonCD crashes" [Critical,In progress] https://launchpad.net/bugs/27250900:06
Hobbseeafflux: talk to the LP guys, and get *them* to send mail?00:06
Hobbseekiko, etc, tend to manage pretty well00:06
chrisccoulsonthanks afflux00:06
affluxmight be a solution... bdmurray: opinions?00:07
bdmurrayI could e-mail the person first.00:10
affluxgood luck!00:12
bdmurrayThanks. ;)00:13
MTecknologyCan somebody give me a good generic message to use when a bug is Incomplete and Inactive but all I want to do is throw something in there that says "Could you please verify if this bug still exists in 8.04 and in 8.10 and get back to us?"00:15
mrooneyMTecknology: there is one for that, I wonder where00:16
MTecknologymrooney: does the "Incomplete" in https://wiki.ubuntu.com/Bugs/CommonTasks work?00:18
MTecknologynot quite though....00:18
MTecknologyI wanna kinda say "ping - you still there?"00:19
affluxMTecknology: how about: Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.00:19
afflux("Old untouched bugs" from wiki.ubuntu.com/Bugs/Responses)00:19
MTecknologythanks :)00:19
MTecknologyIt's too bad we can't just make something that's very generic and append it to all Incomplete bugs that haven't had that appended yet... Then go through and look at the ones that had that already and clean them up.00:23
mrooneyafflux: yeah that's the one!00:23
MTecknologyBut I suppose that makes it harder to gain karma points :P00:24
MTecknologyafflux apparently has plenty of karma points :P00:25
affluxoh, do I?00:25
affluxlet me see ;)00:25
MTecknologyI have 264. I expect a big boost on next update00:26
affluxMTecknology: pedro_, our bug master has 57097 ;)00:26
MTecknology Daniel Holbach    11957 points00:27
macoi think he meant bdmurray00:28
affluxno, he "only" has 25k00:28
MTecknologyI wanna get over 5k00:30
MTecknologythat would make me happy00:30
MTecknologyThat's not what I'm doing it for, but it's a nice side effect00:33
affluxtrue ;)00:34
PMTWorld, where should I report kernel bugs?01:12
Hobbseelinux01:13
nelleryPMT: https://bugs.launchpad.net/ubuntu/+source/linux/+filebug is the direct link01:14
PMTnellery - I've done that, but I've gotten little activity on the bug, and as the release is pending and 2.6.27 is released, it doesn't seem promising.01:19
PMTSo I was wondering if I'd done it wrong, or missed something.01:19
greg-gPMT: be sure to check out https://wiki.ubuntu.com/KernelTeamBugPolicies to see if there is anything else you can do.01:26
greg-gPMT: how did the investigation go yesterday anwyas? I missed the end.01:27
PMTgreg-g - there's a patch, it's running on my laptop, and it works. :)01:28
PMTCourtesy james_w.01:28
PMTIt's currently waiting for someone to upload an NMU with it.01:28
greg-gsweet!01:28
PMTI...think?01:28
PMTSo, thanks a ton, greg-g. :)01:28
greg-gheh, I just pointed you to people who knew more, no problem! :)01:29
PMTThe caveat with my kernel bug is that it's not a regression - it's in ath5k, a new driver in the intrepid kernel. :D01:29
greg-gand thank you for helping out with it01:29
james_wPMT: NMU doesn't apply in Ubuntu01:30
PMTWhat do I mean, then, james_w?01:30
james_wjust an upload01:31
PMTFair enough. :)01:31
james_wthere aren't really maintainers in Ubuntu, so "Non-maintainer upload" doesn't really make sense01:31
ograeveryone who can upload is a maintainer ;)01:31
PMTFair enough.01:31
james_wyou are right that it is waiting for an upload though01:31
james_wted may roll it in to the pending changes he has for g-p-m, I'm not sure01:31
PMTWhat other pending changes?01:32
* ogra hopes the fusa fixes will go in in time else ltsp will be to broken to be used 01:33
james_wPMT: not sure what everything is01:33
greg-gogra: sounds serious01:33
PMTogra - no worries, it's not an LTS, so people are far more willing to break things, from what I've seen of previous releases. :)01:34
ograPMT, https://launchpad.net/ubuntu/intrepid/+bugs01:34
PMTThey're marked critical, I really doubt they won't get forced in.01:34
ograPMT, thats why i makred them critical ;)01:35
ograyou asked for the stuff still pending01:36
ograthats the list our release team uses01:36
greg-gI think PMT was referring to pending changes for g-p-m01:36
ograah01:36
greg-gbut, yeah, that is a useful list for sure01:36
greg-g:)01:36
PMTHm.01:38
PMTI'm going to guess this is a uvesafb bug,.01:39
PMTinteresting01:42
RAOFPMT: Feel free to fix that (longstanding) uvesafb bug, too!01:43
PMTRAOF - what bug do you think I'm referring to?01:44
PMTAh, I see.01:45
PMTNo, I'm looking at something more mundane - my laptop has about a 1 in 2 chance of giving "Getting VBE info block failed" and beeping really loudly from the PC speaker on cold boot.01:45
PMTNever happens on hot boot (that I've seen), and never recurs after a hot reboot.01:45
PMTI'm guessing this is either a v86d or uvesafb bug.01:46
PMTAh, exciting.01:46
PMTThat is the bug.01:46
RAOFThat is exactly (modulo the loud PC speaker) the bug I was thinking of :)01:48
PMTRAOF - other people in the bug report the PC speaker going off when this recurs.01:49
RAOFNifty.  My laptop obviously doesn't beep on that condition.01:50
PMTIt was rather annoying.01:51
PMTThe straw which made a camel a paraplegic for me is that I'm in a library and turned my laptop on.01:51
PMTAnd experienced the bug.01:51
greg-glol01:52
macoPMT: that is great phrasing01:54
greg-gmaco: PMT is a friend of a friend of mine, so they have to be good right? ;)01:55
PMT"hah"01:57
greg-ghey, I was trying to give you a round about compliment01:58
PMTI appreciated it. :)02:00
paulproteusBTW, hi Maco!02:10
paulproteusI met you at HOPE.02:10
paulproteusI'm this Indian dude who recognized crimsun's nick from the old #debian-kde days of yore.02:10
paulproteusI work at CC, and I signed your key.02:11
greg-gI can also vouch for paulproteus, which is ironic, considering he is probably more well known than I over all02:11
paulproteusThere, that's everything I can think of to see if you remember me.02:11
PMTpaulproteus - posting entertaining pictures of yourself in the channel seems like the peak of notoriety on IRC.02:11
greg-gPMT: that just happened to me in some ubuntu specific community channels from this weekend02:12
PMTYou did it, or others did? :)02:12
greg-gI did one, but others also did, of some, how shall I say it, "interesting" photos02:12
PMTTime to wander. Talk to you folks about debugging later. :)02:15
macopaulproteus: hi, i'm back02:33
paulproteusrehi! (-:02:33
macowe were talking on IRC during joe's ipv6 talk, right?02:35
paulproteusThat's right!02:35
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PMTHow exciting.03:01
PMT"ath5k gets into inconsistent state, does not go back into sane state until battery is physically removed from laptop."03:01
bucket529Could someone please change bug 283491 from 'Undecided' to 'Wishlist'? Triaged packaging request03:08
ubottuLaunchpad bug 283491 in ubuntu "[needs-packaging] xmlcopyeditor" [Undecided,Confirmed] https://launchpad.net/bugs/28349103:08
Awsoonnbucket529, done~03:13
Awsoonnwow that was great timing.... :P03:15
draikHow do I submit a bug? It seems that my laptop keeps getting "ssh: segmentation fault"03:23
draikSorry, just read the link03:24
draiks/link/topic03:24
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ZXY?04:25
dholbachgood morning06:34
greg-ggood morning dholbach06:38
* greg-g goes to sleep06:38
dholbachhiya greg-g06:38
greg-g:)06:38
dholbachsleep tight06:38
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=== bdmurray changed the topic of #ubuntu-bugs to: Next Hug Day is 16 Oct | Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ | Want to report a bug? Read https://help.ubuntu.com/community/ReportingBugs | User support (not related to triage) is in #ubuntu
MTecknologyso - how do I set the status of a bug?08:24
BurgundaviaMTecknology: which bug?08:24
MTecknologyBurgundavia: right now bug 283602 should be Medium right?08:25
ubottuLaunchpad bug 283602 in openbox "Input not immediately detected" [Undecided,New] https://launchpad.net/bugs/28360208:25
MTecknologysince it only has a moderate impact on a core application08:25
BurgundaviaI don't see enough information to properly work out what is failing08:26
Burgundaviait might be virtualbox, it might be openbox08:26
Burgundaviaor xterm08:26
MTecknologyit's not vbox or xterm08:27
MTecknologyBurgundavia: oops - wrong bug08:27
MTecknologybug 28355408:27
ubottuLaunchpad bug 283554 in gnome-power-manager "gnome-power-manager disappears after a while" [Undecided,New] https://launchpad.net/bugs/28355408:27
MTecknologythat's the one I was referring to08:27
BurgundaviaMTecknology: let ted deal with it08:29
Burgundaviahe is clearly still getting information back from the user08:29
MTecknologyBurgundavia: I am the user...08:29
Burgundaviaoh08:29
Burgundaviawell, let ted look at the log then08:30
MTecknologyI've also been trying to help out with bugs too and I figure playing with mine it better than playing with others08:30
MTecknologyBurgundavia: can I set an importance or not?08:30
Burgundaviaafaik, you need to be part of the ubuntu-qa project08:30
Burgundaviait is pretty easy to become a member08:31
Burgundaviayou just need to show some bugs you have worked on08:31
Burgundaviabrian iforgethisname runs it08:31
Burgundaviabut seriously, I need to sleep08:31
Burgundaviahe is the same timezone as me, so try again in about 16 hours08:31
MTecknologyanybody have any more usefull answer?08:32
dholbach"medium" is not bug status, but bug importance - which isn't very important to set - it's more a tool of the maintainer to organise their workload08:36
MTecknologydholbach: did I refer to it as a status?08:37
dholbach<MTecknology> so - how do I set the status of a bug?08:37
MTecknologyoops - I claim tired08:37
dholbachhttps://wiki.ubuntu.com/UbuntuBugControl explains how you get the power to set the importance08:38
dholbachbut as I said, it's not a big deal - getting all necessary info on the bug and setting the status is more important08:38
MTecknologydoes assigning an importance help karma any? or is it just for what you said and nothing else?08:39
dholbachit's a tool for the maintainer and maybe the release management08:40
dholbachalthough they make more use of milestones for coordination08:40
MTecknologyI applied for membership at ubuntu-bugcontrol earlier08:41
dholbachah ok08:41
dholbachand if it helps with karma... no idea08:41
dholbachhopefully not :)08:42
MTecknologyya - same hope here08:42
MTecknologyI just want to help out08:42
dholbachgreat :)08:42
MTecknologyI'm trying to earn ubuntu membership as well as irc op... but if I don't, at least I can feel like I've made a significant impact08:43
MTecknologydholbach: is that acceptable or the wrong way to go about it?08:44
MTecknologyI'd like to be part of the motu as wall - but that's a long way off - I have much to learn before that08:46
dholbachMTecknology: do what you like doing, enjoy it, get to know more people and once people repeatedly tell you "hey man, you're doing a great job" apply for membership :)08:46
dholbachI know it's hand-wavy, but it's the best I can offer :)08:46
MTecknologydholbach: I've been around since 5.04. I've been helping since 7.04 iirc... I usually get involved in things that I bring to pm so what I do isn't seen very well08:48
MTecknologyhttps://wiki.ubuntu.com/MTecknology08:48
MTecknologyI've been considering applying but I want to actually convince myself I fully deserve it first.08:48
dholbachMTecknology: you can ask people you've worked with for a recommendation or something08:49
MTecknologydholbach: How long do they ask you questions when they decide?08:49
dholbachas long as it takes to be certain :)08:50
MTecknologyok08:50
MTecknologyso anywayre from 30sec to 20+min ?08:50
dholbachright-o08:50
MTecknologylast question - you have {daniel.holbach,dholbach}@{ubuntu,canonical}.com08:51
dholbachyes08:51
MTecknologywhy do you have 4 emails?08:52
MTecknologywell - more08:52
dholbachit's just aliases08:52
MTecknologyall go to one?08:52
dholbacheverybody at Canonical has the firstname.lastname@canonical.com08:52
dholbachyes08:52
MTecknologythen you can ask to get the other three?08:52
MTecknologysorry, just never saw that08:53
dholbachcanonical.com is only for Canonical staff, people who are employed by the company08:53
MTecknologyoh08:54
MTecknologyubuntu members get ubuntu.com?08:54
dholbachAFAIK you can get   <Launchpad Username>@ubuntu.com      after joining ubuntumembers08:54
MTecknologyoh - then as staff you can get all four?08:55
dholbachyes, I think so08:55
MTecknologyall 4 go back to one account?08:55
dholbachyes08:56
MTecknologyfun08:56
dholbachat least in my case - not sure how others set their mail up08:56
MTecknologywhat's the canonical email system run on?08:56
dholbachI don't filter based on To: ...08:56
dholbachMTecknology: I don't know, I'm not part of the Sysadmin team08:56
MTecknologyaight - no web access?08:56
dholbachI don't think so08:57
dholbachin the case of the ubuntu.com address it will be a mail alias too08:57
MTecknologyHow do you become an employee?08:57
MTecknologyI imagine like any other company08:58
dholbachhttp://ubuntu.com/employment/08:58
MTecknologyhrm - a nice link :P08:59
MTecknologyIt was interesting to find out the ubuntu site uses drupal08:59
MTecknologyhttp://www.ubuntu.com/install/09:01
MTecknologyIt was kinda nice to know I rely on the same system09:01
MTecknologybut this is getting pretty offtopic09:01
MTecknologyI'll take off09:01
dholbachtake it easy09:02
MTecknologyThanks very much - I always seem to learn a whole lot in here09:02
dholbach:)09:02
dholbachsee you09:02
MTecknologyhey - since I'm here and it's inactive09:02
MTecknologywhat do you do?09:02
MTecknologylol - 18k more karma and I catch up to you09:03
MTecknologydholbach: did you go to sleep or stop answering me? :P09:05
dholbachMTecknology: I'm working on a few other things and made myself some breakfast09:12
MTecknologyoh ya - school tomorrow09:12
dholbachI work with the Ubuntu Development Community09:12
MTecknologydholbach: is it an 8-5 type job? and how comparable is it to other jobs?09:13
dholbachI guess it's busier than other jobs, but it's also big fun09:14
* dholbach now needs to rush off for a bit09:15
MTecknologytyl09:15
techno_freakbug 191281 is marked as fix released but i just got caught with this bug. I have no pending updates for ibex beta. Should I reopen the bug?09:37
ubottuLaunchpad bug 191281 in xserver-xorg-video-intel "[hardy] Xorg freezes on 945GM to  black screen with artifacts and mouse pointer, no compiz active" [Undecided,Fix released] https://launchpad.net/bugs/19128109:37
macotechno_freak: yes09:41
techno_freakmaco, thanks, will do09:41
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bddebianBoo14:39
mrooneybug 267376 is getting vicious!15:23
ubottuLaunchpad bug 267376 in openoffice.org "[Request] OpenOffice.org 3.0 in Intrepid ibex release" [Wishlist,Triaged] https://launchpad.net/bugs/26737615:23
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greg-gmrooney: I hate bugs like that15:31
mrooneygreg-g: yeah, you can try to be reasonable and explain but people just don't care and think everyone shares their viewpoint15:34
mrooneybut at the same time it seems bad to just let it go without responding...15:35
greg-gwell, yes and no.15:35
greg-gI would put a comment like "we are asssesing the ability of putting this in Intrepid, any future comments from a developer will be preceeded by ***DEVELOPER COMMENT*** To discuss this issue please use the ubuntuforums thread at <link>"15:36
Awsoonn!ping bdmurray17:17
ubottuSorry, I don't know anything about ping bdmurray17:17
bdmurraywell, that's a silly bot17:18
Awsoonnindeed, but I jsut got your mail, beter late than never17:18
AwsoonnSo, I'll make a note on the wiki about cupsys and cups and we are good to go.17:19
bdmurrayI think moving cupsys bugs to cups now would be a bad idea.17:20
AwsoonnI agree entirely.17:29
_Zeus_Hey folks17:36
_Zeus_Is this really a bug per se? │/ubuntu/+source/firefox-3.0/+bug/283884https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/283884_____________________│17:36
ubottuLaunchpad bug 283884 in firefox-3.0 "firefox crashed after closing a tab with flash video" [Undecided,New]17:36
_Zeus_anyone plz?17:38
chrisccoulsonit depends. how long did the reporter wait (before force quitting it) to see if it started responding again?17:38
_Zeus_doesn't say?17:39
chrisccoulsonyou should ask him then;)17:39
_Zeus_got it, so I should mark incomplete and ask?17:39
chrisccoulsonyep, that's right. if he waited a minute or so with no response, then it is definately a bug17:40
_Zeus_gotcha17:40
chrisccoulsonin that case, it would be useful to obtain a backtrace if it is repeatable, to see where it hangs17:40
chrisccoulsonalthough i'm no expert at triaging firefox bugs17:40
SpudzHi all.  Sorry I don't have time to file this bug right now.  The default CD writing software fails to burn sometimes.  Specifically I copied my XP cd onto the hdd (not an image file/iso, a file-for-file copy).  I then tried to burn it back onto a CD.  It wouldn't.  But it would if I omitted the i386 folder.17:46
SpudzHi all.  Sorry I don't have time to file this bug right now.17:46
Spudzplz reverse the above messages - sorry17:47
Spudzthe i386 folder contains about 6000 files.  I guess this is the problem.17:47
PMTSpudz - the 6000 files shouldn't be the problem.17:48
PMTHow did it fail?17:48
SpudzAlso the software doesn't provide any mechanism for creating a boot-cd, which would be very useful towards making ubuntu-cd a practical recovery cd.17:49
PMTWhich didn't?17:49
PMTThe default burning software?17:49
SpudzPMT: It didnt show any error.  It just didn't copy anything over.17:49
PMTOr the bootable LiveCD?17:49
PMTSpudz - "great"17:49
Spudzbut I try again less the i386 folder, and it copies17:50
PMTWhat burning software is this?17:50
PMTBuilt into nautilus, or is it a separate burning program?17:50
SpudzPMT: The default that comes with the ubuntuCD17:50
PMTHm.17:50
PMTSpudz - I don't expect 6000 files to be the problem.17:51
SpudzI checked the i386 folder for unusual perms, but found none17:51
PMTMaybe some of them had filenames which aren't technically valid for CDs.17:51
PMTI'd doubt it though.17:51
Spudzso assumed it was the # of files17:51
PMTSpudz - can you repeat this right now?17:51
Spudzit also failed to create the iso17:51
Spudzsure17:51
bucket529Looking for advice on which package to assign bug 202039 to17:51
ubottuLaunchpad bug 202039 in ubuntu "Booting from USB fails on MacBook Pro 3,1" [Undecided,New] https://launchpad.net/bugs/20203917:51
Spudzjust copy an xp cd over, and try to burn it back17:51
Spudzplaces -> cd/dvd creator17:52
Spudzso I guess that s the one meshed with nautilus17:52
PMTSpudz - cool. Okay, let me try this.17:52
PMTI happen to have an XP CD to test with, even.17:53
Spudzawesome17:53
Awsoonnbucket529: I'd put that under linux17:53
Spudzsorry I don't have the space to file a proper bug right now.  eyes closing on me.17:53
bucket529Awsoonn: Thanks17:53
PMTAh, Icey.17:54
Awsoonnnp, keep up the awesome work! You rock17:54
Spudznn17:54
SpudzPMT I'll check in tomorrow if ur around17:54
PMTOkay.17:55
PMTPlease file a bug tomorrow. :)17:55
Spudzsuper17:55
Spudzsure17:55
PMTworks fine for me, Spudz.18:04
crevettehello18:44
crevetteI wanted to know if the bug I entered is complete enough to be troubleshooted -> https://bugs.edge.launchpad.net/ubuntu/+source/linux/+bug/28266418:45
ubottuLaunchpad bug 282664 in linux "[regression] v4l2 for module pwc with webcam Philips 740 doesn't work" [Undecided,New]18:45
ronjhi18:50
mrooneyronj: hi18:51
ronjI confirm intel wifi not working with todays intrepid update. LP #28387318:54
ubottuLaunchpad bug 283873 in network-manager "intrepid update kills wireless 15 oct 08" [Undecided,Confirmed] https://launchpad.net/bugs/28387318:54
ronjI accepted the partial upgrade, rebooted, then as the original reporter says, nm no longer displays networks18:55
ronjunsure if the bug should be linked to nm or linux or whatever...18:56
mrooneyronj: good question, asac might have a hint if he is around18:58
ronjmrooney, maybe you can help me trying to detect wifi networks with another method?18:59
greg-gnot usually a good idea to do a partial upgrade18:59
ronjwhy?18:59
greg-gusually means somethings are built completely yet, so might as well wait until they are19:00
ronjdidn't know. thanks19:02
mrooneyI didn't know that either!19:03
charlie-tcaShould bug reports be tagged for 8.10 or intrepid against the daily cd's?19:04
mrooneydoes anyone know of a dupe/upstream for bug 283896? It is a well-known (I thought) issue but I don't see an issue for it elsewhere now that I look19:04
ubottuLaunchpad bug 283896 in gnome-panel "Cannot delete last panel" [Wishlist,Confirmed] https://launchpad.net/bugs/28389619:04
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asacronj: remove everything except iface lo stuff from /etc/network/interfaces19:19
greg-gronj: mrooney: no problem! :)19:29
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ronjasac: already empty (only the autogenerated auto lo and iface lo inet loopback)19:35
ronjasac: I've updated #283873, I don't think it's nm-related (iwconfig is blind about my eth1)19:38
asacronj: chipset?19:38
ronj02:03.0 Network controller: Intel Corporation PRO/Wireless 2200BG [Calexico2] Network Connection (rev 05)19:39
asacok ... and its not detected?19:40
asacor doesnt work?19:40
ronjwell lspci sees it19:40
ronjbut neither iwconfig nor nm do19:40
ronjbtw, my full lspci is on the LP bug19:40
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charlie-tcaBig question: How do the bugs on the user-mailing list get moved to the right place?20:04
charlie-tcaI mean the bug reports.20:05
Treenaksmanually, I think20:05
charlie-tcaDo we move them? There are about three that hit yesterday that are still not in launchpad20:06
greg-gare they ones that look like they were apport created? those would be easy to move over20:06
mrooneypeople email bugs instead of filing on launchpad?20:07
greg-gotherwise, either suggest to the reporter to do it, or yeah, do it ourselves20:07
Treenakscharlie-tca: I don't think that bugs reported on the ubuntu-user mailinglist get reported to launchpad, unless somebody takes the time to copy all info from the email into launchpad20:07
greg-gmrooney: yeah20:07
charlie-tcaNo, they look like they were manually created20:07
charlie-tcaSo just copy the info into launchpad and then work them?20:07
mrooneygreg-g: is it just because they aren't aware they should file bugs on LP? or is there some process I am not aware of?20:07
charlie-tcaNo, if you click report a bug in some apps, it generates a Bug Report to the list20:08
mrooneyHuh, I never knew that20:08
greg-gmrooney: I haven't seen them personally as I'm not subscribed to that list, but I have heard that there are some emails that look like they were generated by apport20:08
greg-gyeah, what charlie-tca said20:08
greg-gcharlie-tca: the hard part is getting additional information from the submitter20:09
charlie-tcaI could see that. Is there no provisions for us putting them in as the reporter?20:09
greg-gnot that I know of20:10
mrooneycharlie-tca: that isn't really possible is it? the reporter is an LP account not just an email20:10
greg-gcorrect20:10
charlie-tcaOkay. I'll try to get them to move the reports20:10
greg-gbdmurray might have more ideas/insight20:10
bdmurrayon a call20:11
greg-gno worries20:11
asacronj: its a driver bug then. please try hal-find-by-capability --capability net.8021120:31
asacronj: also do a lsmod | grep ipw20:32
asacand paste it20:32
ronjasac : hal... returns nothing, ls mod returns20:32
ronjipw2200               151244  020:33
ronjieee80211              38088  1 ipw220020:33
asacronj: when did this start?20:33
ronjafter todays update (which triggered a partial upgrade which I accepted)20:34
asacronj: partial upgrade?20:34
asachmm20:34
asacwhat is the kernel you are running20:34
asacwhat was kept back?20:34
asacwhen did you upgrade last time20:34
asac?20:34
asacronj: ^^20:34
ronjlinux-generic was indeed removed, and now I run 2.6.27-7-generic20:34
ronjlast update before today was yesterday20:35
ronjstrange, because I already had .7 yesterday20:35
asacronj: ok. i guess its because you didnt get all the modules you need20:35
asacronj: .7?20:35
asacits not .7 its 7.1120:35
ronj-7 I meant20:35
asacand before it was 7.1020:35
ronjno no I mean 2.6.27-720:36
ronj-720:36
asacronj: well. we have -7 for quite a while20:36
asacronj: you should really try to finish that upgrade20:36
asacif you can do that now and you still see this bug its rather important20:36
asacso please - not sure how - but do it20:36
ronjI did. nothing is left to update. will wait. maybe some packages are in the pipe20:37
asacronj: did you also get a new hal?20:38
ronjdont remember20:38
ronjhmmmmmmmmmm let me switch to the us mirror and see if there's something new20:38
ronjok with the main server I have a new linux-firmware and linux-image-generic20:40
ronjlets update20:40
murdokhi!20:43
murdoksomeone please triage bug 27526920:43
ubottuLaunchpad bug 275269 in firefox-3.0 "x-www-browser doesn't work with firefox 3.0 in intrepid" [Undecided,Confirmed] https://launchpad.net/bugs/27526920:43
ronjrebooting20:44
ronjasac: update worked20:47
ronjwifi back20:47
ronjI hope not too many people got this bad kernel...20:48
ronjwhich is still in official mirrors20:48
asacronj: ok. thanks for confirming. intermediate states can be tricky ;)20:48
ronjyup. updating LP20:48
ronjthanks for your help.20:49
ronjso what's _exactly_ a partial upgrade?20:49
ronjand has my problem something to do with it?20:49
jclift26hello= don't know if in right space23:13
jclift26leaving23:15
=== maco_ is now known as maco
jclift26what info do i need to report a bug?23:33
hggdhjclift26, depends on what you mean23:35
hggdhwhere is the problem23:35
greg-gthere is some helpful information in the topic of the channel, just fyi23:36
greg-gbut I'm sure we can point you somewhere more specific if we can23:36
jclift26i've just rebooted into new kernel- i have no sound23:36
greg-g(heh, "sure we can .. if we can" you know what I mean)23:36
macojclift26: intrepid?23:36
macojclift26: if intrepid, go to #ubuntuforums,it's being debugged there, live23:37
jclift26i had to package previously , but wasn't gr823:37
jclift26thanks23:37
jclift26it's hardy23:37
macooh23:37
jclift26yup.23:37
macooh wait ok it is hardy23:37
greg-gthere was a new hardy kernel?23:37
jclift26it's cool?23:37
macocrimsun said he was trying to get it fixed for intrepid, but i guess its in hardy too23:37
macojclift26: yeah, in #ubuntuforums, crimsun is debugging it...he's a sound dev23:38
macogreg-g: i had to reboot yesterday, so yes23:38
jclift26i also have no webcam detected, ah,23:38
greg-gmaco: heh, gotcha.23:38
jclift26now i understand23:38
jclift26yup .21 got that today23:38
jclift26so basically log #ubuntuforums? or create a bug?23:39
jclift26never created bug, so was wondering what all info needed23:39
crimsunjclift26: please download http://www.alsa-project.org/alsa-info.sh and save it, then run it as `bash alsa-info.sh'23:39
jclift26thanks crimsun, will do23:40
crimsunjclift26: I will need the output from that command and from this one:  `modinfo snd_hda_intel|grep ^filename'23:40
macojclift26: there's a bug filed, and you might be a dup of it23:40
jclift26ok, it's for realtek 268 i think on vostro laptop23:41
macojclift26: run the commands he told you, and it'll tell him specifically which version of realtek 268 you have and if its the same as lorelei's23:42
jclift26gotcha, i'm sorry v. new @ terminal here- what's easiest way to execute?23:43
jclift26apologies, been running ubuntu for 6 weeks....23:43
macojclift26: just download that file and save it to your desktop23:45
macojclift26: then in a terminal, type "cd Desktop"23:45
jclift26ta23:45
macojclift26: after that, run "bash alsa-info.sh" and it'll give you a pastebin URL23:45
jclift26maco/crimsun- here's the details http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh23:50
greg-gumm23:50
jclift26sorry my bad- new link popping u[23:50
jclift26up#23:50
greg-g:)23:51
jclift26http://www.alsa-project.org/db/?f=0bfe3b9e9a9c1e673f0f2ad16a6b249d5997a3a023:51
jclift26we'll get there ;)23:51
jclift26also another issue- my webcam's never been detected, whats best there?23:51
jclift26crimsun, does that give the info needed?23:52
crimsunjclift26: not really, but it's a start.  Please see also https://bugs.edge.launchpad.net/ubuntu/+source/linux-ubuntu-modules-2.6.24/+bug/283790/comments/323:53
ubottuLaunchpad bug 283790 in linux-ubuntu-modules-2.6.24 "no sound after update to 2.6.24-21-generic" [Medium,Incomplete]23:54
crimsunjclift26: you'll want to subscribe to that bug and add the detail that I requested23:54
crimsun(brb, moving wifi.)23:54
jclift26i should mention at this point , there was a workaround i had to apply in .19 as well?23:54
jclift26ok23:54
macojclift26: what was the workaround?23:56
jclift26hang on i'll find it23:56
jclift26http://ubuntuforums.org/showthread.php?t=878608 ; wasn't 100% but almost there23:57
jclift26sound was a lot quieter than in windoze tho23:57
macojclift26: wait wait wait, you compiled your own alsa driver instead of using the included one?23:58
jclift26was the only way to get card recognised,23:58
macojclift26: i really doubt this is a bug. you probably just need to recompile the driver because it's not in the new kernel23:58
macojclift26: when you install your own drivers, you have to redo it for each kernel update23:59

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