[09:13] <philn> bac: PING
[09:47] <mips> I need help editing a lauchpad entry I replied to via mail.
[09:50] <beuno> mips, a comment?
[09:54] <mips> beuno, I commented by email and accidentaly quoted the the mail which displays the users email address and my signature.
[09:54] <beuno> mips, you can't really edit comments
[09:54] <beuno> but you may be able to file a question for the admins to look at it
[09:55] <mips> I was hoping to find a admin here
[09:55] <beuno> at: https://answers.launchpad.net/launchpad
[09:55] <beuno> mips, we're all at a sprint
[09:55] <mips> I'm there already
[09:55] <beuno> so they're all learning stuff  :)
[09:55] <mips> Ok thx, I will post a question.
[09:59] <mips> Was hoping I could get hold of mrevell
[09:59] <mrevell> yo mips
[09:59] <mrevell> mips: How can I help?
[09:59] <mips> I need your help to edit a comment, I already ask a question
[09:59] <mips> https://answers.launchpad.net/launchpad/+question/49366
[10:00] <mips> Sorry to bug you for this as it is all due to my own stupidity
[10:00] <mrevell> mips: I'm afraid I can't edit a comment directly but I can make sure our admins are aware of your need.
[10:00] <mips> mrevell: Thanks, I appreciate that.
[10:01] <mrevell> mips: No problem!
[10:01] <mips> Thx
[10:18] <wgrant> mrevell: Are you aware of the other instances of his email address that that user wishes to have removed?
[10:18] <wgrant> He's quite angry.
[10:19] <mrevell> wgrant: Sorry, I'm not sure who you're talking about.
[10:19] <wgrant> mrevell: The user who owns the email address in the comment that mips requested be edited.
[10:19] <wgrant> https://answers.edge.launchpad.net/launchpad/+question/37825
[10:20] <wgrant> See the recent comments on the bug referenced there.
[10:21] <mrevell> wgrant: That last question you posted seems to have been resolved.
[10:21] <mrevell> wgrant: So, to answer your question, I'm not aware of the other instances.
[10:22] <wgrant> mrevell: Not quite resolved. Check the bug referenced there.
[10:23] <wgrant> ... except that seems to timeout.
[10:24] <wgrant> The filer of that question is not the complainant, and the complainant does not accept the answer.
[10:26] <geser> wgrant: try non-edge, what I've read it works currently better than edge
[10:27] <wgrant> geser: I just had to refresh a couple of times.
[10:28] <mrevell> wgrant: So, I think the person who has the complaint should get in touch with us. Launchpad does not reveal email addresses in bug comments to non-logged-in users, which prevents problems with spam-bots etc. It's difficult, though, to deal with an issue by proxy.
[10:28] <wgrant> mrevell: I'm aware, but as you can see the user is refusing and being generally unhelpful.
[10:29] <mrevell> wgrant: Well, I guess that this particular user's choice!
[10:29] <mrevell> wgrant: I don't mean to seem unhelpful myself but there's only so much help we can offer when someone isn't prepared to come to us directly.
[10:29] <wgrant> So you're just going to let the situation deteriorate into more unpleasantness, when it is clear that he wants it to happen?
[10:31] <wgrant> His attitude is certainly unhelpful.
[10:31] <wgrant> But it's easily fixed.
[10:32] <mrevell> wgrant: Let me look into it further. tbh this is the first I've come across this particular situation, so thanks for bringing it up.
[10:32] <wgrant> mrevell: As you can see, it's been around a while.
[10:33] <wgrant> And was brought up in the channel about 12 hours ago.
[10:33] <mrevell> wgrant: I think there are a couple of issues here and it's probably not appropriate to discuss it further in a public channel
[10:33] <wgrant> Very true.
[10:33] <wgrant> Anyway, you now know about it. I have achieved my goal.
[10:33] <wgrant> Thanks.
[10:33] <mrevell> wgrant: Unfortunately we don't see all discussions in irc
[10:33] <mrevell> But thanks again for raising it. I'll get on with fixing it, if I can.
[10:34] <LarstiQ> mrevell: between spm and Jazzva fwiw
[10:34] <mrevell> oh, ok thanks LarstiQ
[10:34] <mrevell> LarstiQ: hi, btw
[10:34] <LarstiQ> hi :)
[10:35] <wgrant> The logs for this channel are always small enough that I can read those that occurred overnight.
[10:50] <wgrant> Wouldn't it be more productive to file one big "Activity log needs an rm -rf" bug?
[10:50] <wgrant> There are so many and they haven't been touched for years.
[11:07] <Hobbsee> mrevell: why isn't the community person for the day required to read the previous backscroll, and pass anything important on?  It might be a good idea, if launchpad people want to have a reasonable idea about what their users are saying / how they're interacting / any problems they're having
[11:08] <Hobbsee> like wgrant says, the logs tend to be pretty small
[11:08] <Hobbsee> (assuming that's feedback you actually *want*, of course)
[11:09] <mrevell> Hobbsee: Generally, we have 24 hour coverage within the team (not of CHR), so any issues remain "live" and the concept of over night makes little sense. And of course we want feedback :)
[11:10] <persia> mrevell, Well, there are weekends :)
[11:14] <Hobbsee> mrevell: so, I presume the issue about the autoresponder and the people on the ubuntu-docs mailing list, and spam of that particular bug is on your "live" radar.  When will that be getting fixed?
[11:15] <Hobbsee> that's a bug that's been brought up multiple times on this channel.
[11:15] <Hobbsee> timeout: https://bugs.edge.launchpad.net/ubuntu/+source/ubuntu-meta/+bug/45944  Error ID: OOPS-1033EB417
[11:15] <wgrant> Hobbsee: edge is being generally slow ATM
[11:17] <wgrant> Hobbsee: unsubscribe Bu unsubscribe g unsubscribe #183685 unsubscribe?
[11:17] <wgrant> unsubscribe
[11:17] <Hobbsee> bug 183685
[11:18]  * Hobbsee waits for hte next timeout link
[11:18] <Hobbsee> Yup.  Error ID: OOPS-1033EB426
[11:18]  * Hobbsee switches back to lp.net
[11:18] <wgrant> I just disabled my redirect for the first time this year.
[11:18]  * gmb looks at those OOPSes.
[11:19] <wgrant> gmb: Thanks. There are lots and lots of them.
[11:19] <Hobbsee> wgrant: first time? wow!
[11:19] <Hobbsee> wgrant: ah yes, that's definetly the one.
[11:19] <Hobbsee> holy cow...there are a *lot* of subscribers!
[11:22]  * Hobbsee notes the silence from mrevell
[11:22] <Hobbsee> gmb: thanks!
[11:25] <kiko> wgrant, just because of that bug?
[11:25] <mrevell> Hobbsee: I'm sorry I wasn't fully as attentive as you would like. Let me read the scroll back
[11:26] <wgrant> kiko: Pardon?
[11:29] <mrevell> Hobbsee: The issues you raised are, AFAIK, things that as a team we're working on. Let me speak to a few people to see if I can get a status update.
[11:29] <Hobbsee> mrevell: OK.
[11:31] <kiko> wgrant, are any other bugs reliably timing out?
[11:31] <wgrant> kiko: Lots of bugs are.
[11:32] <Hobbsee> kiko: I just hit 2 completely separate bugs that are timing out.
[11:32] <wgrant> Hobbsee: But were they both from near the top of the commented list?
[11:32] <Hobbsee> wgrant: well, i couldn't find one on the commented list :)
[11:32] <wgrant> I know that's where I got two of mine when I was unsubscribe loooking for that unsubscribe one unsubscribe.
[11:32] <Hobbsee> but, probably :)
[11:38]  * Hobbsee wonders where that bug about package diffs is
[11:47] <gmb> Hobbsee, wgrant: allenap has filed bug 290668 about those timeouts. We're investigating solutions now.
[11:47] <wgrant> gmb: Thanks.
[11:47] <Hobbsee> gmb: cool, thankyou.
[11:47] <gmb> np
[11:48]  * Hobbsee finds a second new pet bug.
[11:50] <Hobbsee> oh, and when are the launchpad specs becoming public?
[11:50] <wgrant> When hell freezes over, or OSCON?
[11:51]  * kiko yawns
[11:51]  * Hobbsee hands kiko some coffee
[11:51] <Hobbsee> i'd be interested in reading the package diff spec
[11:53] <wgrant> kiko: You were yawning at my incessant negativity?
[11:55] <kiko> wgrant, yes with bonus points for the poetic coda :)
[11:56] <wgrant> Aha.
[11:57] <wgrant> But seriously, are the specs going to become public in the near future? There have been rumours floating around.
[11:57] <kiko> yeah, they'll be gradually moved over to dev.launchpad.net
[11:57] <kiko> our internal wiki is a mess so it's a bit hard to transport them over en-masse
[11:58] <kiko> but hey what wiki ISN'T a mess
[11:58] <allenap> leonardr: https://pastebin.canonical.com/10610/ -- I'm guessing the content type I pass is gibberish.
[11:58] <wgrant> kiko: Wow, that's actually great to hear.
[11:58] <wgrant> All wikis do end up very messy.
[11:59] <kiko> just that cleaning them up is full-time
[11:59] <leonardr> allenap: yes, you need to specify the x-www-formencoded type
[12:01] <leonardr> i would expect an Invalid Media Type error, not a 400, though
[12:01] <leonardr> so you might have another problem that i don't see
[12:02] <wgrant> kiko: I apologise for the irritating negativity, but, well, LP has its share of annoyances as well. I should know better.
[12:03] <allenap> leonardr: Just fixing the content-type makes it work now. Thanks :)
[12:03] <leonardr> cool
[12:04] <kiko> wgrant, you and Hobbsee and my good friend scott k should be aware of how this practically impacts your interaction with the team -- and the subsequent results (or lack of)
[12:05] <wgrant> kiko: Indeed, indeed.
[12:05] <Hobbsee> kiko: I try.  But i find it very difficult when I see complete wastes of time (like partial implementations of features, that don't seem to get finished)
[12:06] <Hobbsee> obviously, it would be better if we just filed bugs, used the sections of the api that are there, and tried to get the hell away from launchpad anywhere else, but it's often not that easy...
[12:06] <kiko> Hobbsee, the fact that you call them complete wastes of time kinda underlines what I am saying.
[12:06] <Hobbsee> kiko: you're saying that partial implementation of features, which no one can use because they didn't get finished, *is* a constructive use of time and effort?
[12:07] <lool> Got oops OOPS-1033ED526 when filing a bug; resubmitting worked
[12:07] <kiko> Hobbsee, less facetiously, I'm saying that improvement is incremental.
[12:07]  * Hobbsee tries pushing the big red button, which has been made nice and shinier, but still does nothing.  Incremental improvement...yes, I guess you *could* call it that.
[12:08]  * Hobbsee admires the shinyness, though
[12:08] <kiko> I don't think that analogy is really appropriate
[12:08] <kiko> but your negativity bores me, so I'll look elsewhere
[12:08] <Hobbsee> I can give you a URL for said shiny button, if you wish...
[12:09] <wgrant> I can think of a not too unreasonable reason for that button to be not quite complete.
[12:09] <wgrant> Its functionality is split between teams.
[12:09] <Hobbsee> wgrant: oh, sure.  My point was, it seems to be silly to give extra shinyness to it, until the underlying functionality actually gets completed.
[12:09] <lool> Again, when submitting another report, OOPS-1033EB501
[12:10]  * lool submits again
[12:10] <Hobbsee> lool: edge?
[12:10] <lool> Yes
[12:10] <wgrant> Hobbsee: It may have been expected that the launchpad-buildd side of things would be done soon, but that never eventuated.
[12:10] <mwhudson> lool: the problem is being worked on
[12:10] <Hobbsee> lool: use production as a workaround.
[12:10] <lool> What's the bug number for this problem?
[12:10] <Hobbsee> https://launchpad.net/bugs/290668 is the bugs version
[12:10] <kiko> lool, known, thanks for the report.
[12:10] <Hobbsee> may not be the same for the submission
[12:11] <lool> Thanks
[12:12] <Hobbsee> is there anything interesting that will hit edge in the next few months, that will require testing?
[12:15] <Hobbsee> wgrant: maybe so.  Pity, but understandable.
[12:21] <Hobbsee> mrevell: oh, I was meaning to ask...someone came in over the weekend asking how to remove a mailing address attached to a team.  Now, a while ago, this was doable, due to semi-duplicated menu options, (assuming you worked around the 404), but the second option seems to have been deleted entirely.  How is this functionality now done?
[12:21] <Hobbsee> mrevell: I asked them to file a bug, and to file a question on launchpad, but is there a more effective way?
[12:22] <mrevell> Hobbsee: Let me ask the guy who implemented our mailing list stuff (barry), he's just over to my left on another table
[12:22] <Hobbsee> mrevell: it's not a mailing list, but OK
[12:22] <cprov> Hobbsee: the lp-buildd cancellation side will never get done in the way it was planned. However, as you can see, all other lp-users/ubuntu-developers carried on with their lives and problems, you are the only person stuck (very incisively, I must say) on this. Why ?
[12:22] <mrevell> Hobbsee: Sorry, I mis-read you
[12:23] <Hobbsee> mrevell: at least, i don't think it fits under mailing lists :-S
[12:23] <mrevell> Hobbsee: Heh, I don't think so either. Let me take a look
[12:23] <Hobbsee> cprov: probably because I actually try to use it occasionally, when a buildd locks up.
[12:24] <Hobbsee> cprov: i'd guess that  most other launchpad users, and ubuntu developers, do not, as they're not buildd admins.
[12:24] <Hobbsee> cprov: or have console access, so don't use the UI anyway.
[12:25] <mrevell> sinzui1: If someone wants to remove a team's email address, how would they do that? I'm struggling to find the option in the UI.
[12:26] <sinzui> That is a bug
[12:26] <sinzui> We need a losa to do it. I believe there us a stock query that they use.
[12:27] <mrevell> thanks sinzui
[12:27] <Hobbsee> sinzui: thankyou for the helpful answer.
[12:27] <cprov> Hobbsee: Ok, it makes sense. How often does it happens ?
[12:28] <Hobbsee> cprov: I think 2 went down over the past week (but i'm not counting the bits when slave scanner and all that kept oopsing out, as I'm not sure of the internals of that)
[12:36] <pfarrell> maybe this is a stupid question -- but how do I see the bugs for pygtk in intrepid in launchpad? I can't find how to search by package
[12:36] <pfarrell> ah
[12:36]  * pfarrell looks at help.launchpad.net, will come back
[12:37] <Hobbsee> pfarrell: you need to search by source package
[12:37] <Hobbsee> pfarrell: you can't search by intrepid bugs as such - well, you can, but i'ts not useful - it'll only show you bugs nominated for intrepid.
[12:37] <Hobbsee> (which are very few)
[12:37] <persia> pfarrell, Note that you probably want https://launchpad.net/ubuntu/+source/pygtk rather than specifically for intrepid, as many bugs in intrepid are nt marked as specifically affecting intrepid, and are instead just bugs against Ubuntu.  You might also find #ubuntu-bugs a good forum to ask about Ubuntu bug management practices.
[12:37] <pfarrell> ok, thanks
[12:37] <Hobbsee> thanks persia :)
[12:38] <persia> (err.  https://launchpad.net/ubuntu/+source/pygtk/+bugs)
[12:39] <pfarrell> cheers :-)
[12:40] <persia> Actually, that just shows how out of practice I'm getting with manual URL generation, which is probably a indicator of good things.
[13:07] <andrea-bs> I get timeouts in every bug page, see OOPS-1033EB619
[13:07] <kiko> andrea-bs, yeah, flip back from edge -- will be solved in a few hours, we have a fix
[13:07] <wgrant> andrea-bs: Known, and being worked on.
[13:07] <wgrant> And as kiko says, use non-edge.
[13:07] <andrea-bs> thanks!
[13:08] <Hobbsee> stgraber: if you have oops IDs, you might report them to gmb (if they're different to the bug I sent you)
[13:08] <Hobbsee> (here, as it's offtopic for -release :) )
[13:09] <stgraber> yeah :) well the bug was on-topic for -release, the oops wasn't :)
[13:09] <stgraber> but yeah it seems to be the same issue
[13:12] <pedro_> I'm getting a lot of timeouts while using launchpad, is that a known issue?
[13:12] <Hobbsee> pedro_: yes
[13:12] <Hobbsee> kiko: you may want to update the topic about this
[13:12] <pedro_> alright, thanks
[13:12] <pedro_> yeah that'd be good
[13:13] <kiko> hmm
[13:14] <persia> Should the topic not mention that not using edge makes them less oopsy?
[13:14] <Hobbsee> persia: that might be a good idea, yes
[13:14] <wgrant> Looks good.
[13:14] <persia> kiko, Thank you :)
[13:20] <mdz> kiko-fud: I've been trying to call you for a while now
[13:22] <Hobbsee> mdz: tentative guess, but i'd say they've dropped off irc from their sprint.
[13:23] <mdz> Hobbsee: I meant "call" as in phone, kiko isn't answering his mobile
[13:24] <Hobbsee> mdz: I figured.  My point was more that you almost certainly won't find him here for a while, as it looks like their collective connection dropped
[13:31] <epsy> hi, is there a list of "superprojects" ?
[13:32] <mdz> Hobbsee: I think they probably just went to lunch
[13:33] <mdz> Hobbsee: thanks for the reference to 290668, I was having a parallel conversation with the sysadmin team to find out what was going on
[13:33] <epsy> I'd like to know if a superproject might me useful to us or not
[13:33] <Hobbsee> mdz: actually, you're probably right.  :)  Thought it was later there, and one i'd been speaking to was going to a session
[13:35] <Hobbsee> mdz: ah, you're welcome.
[14:11] <BUGabundo> LP is giving me  timeouts
[14:11] <BUGabundo> (Error ID:         OOPS-1033EA754)
[14:12] <mwhudson> on edge?
[14:12] <BUGabundo> yes
[14:12] <geser> BUGabundo: see /topic
[14:12] <BUGabundo> should I use regular prodution  LP
[14:12] <BUGabundo> ?
[14:19] <geser> yes, non-edge LP should work better currently
[14:21] <morgs> just got an oops on bugs.launchpad.net (no edge): OOPS-1033F1674 - with "There’s no page with this address in Launchpad." filing a bug using ubuntu-bug
[16:00] <andrea-bs> I can't find the link to appoint the driver of a project, can somebody help me? :)
[16:07] <bac> andrea-bs: 'change details' and then look at the 'People' tab
[16:07] <andrea-bs> thanks bac!
[16:07] <bac> np
[16:12] <WelshDragon> When commiting code to bazaar, How do you make so that in the revision lists on launchpad, It links to your profile and recognises it was you? At the moment all it display's is what is set as bzr whoami.
[16:17] <persia> WelshDragon, Make sure that the address token in bzr whoami matches an address registered in your LP profile.
[16:17] <epsy> WelshDragon, it should match your username and email
[16:18] <WelshDragon> kk
[16:20] <WelshDragon> ty :)
[16:52] <popey> (Error ID: OOPS-1033EA835) :S
[16:52] <popey> when searching for "sort order" in seb123s bugs
[16:52] <popey> *seb128
[16:52] <beuno> matsubara, ^
[19:43] <mtaylor> hey all --- are there any concrete plans for adding wiki to launchpad?
[19:44] <beuno> mtaylor, there are many ideas, nothing concrete yet
[19:44] <mtaylor> beuno: ok. so nothing like "hey, why don't we not roll out our own wiki because launchpad is about to launch one" :) thanks
[19:45] <beuno> yeah, that sounds about right  :)
[19:57] <paolettopn> Vado via alle Wed Oct 29 20:57:18... ci si rivede alle prossime!
[20:45] <madyogi> Hi. I need some help with my launchpad account. I haven't used Launchpad for longer time, and now it appears, that I have two accounts under the same e-mail address. An old one, which I have used, and a new one, which seems to be empty. I can not log in into the old one account. Can I reclaim the old one and delete the new one?
[20:54] <thumper> spm: ^^
[20:55] <spm> madyogi: sure - what are the accounts?
[21:03] <madyogi> spm: if you look for madyogi, you'l find them
[21:16] <spm> madyogi: both accounts do have differnet email addresses. If you go through the password recovery process you should then be cool to merge them yourself?
[21:27] <madyogi> oh
[21:27] <madyogi> spm: thanks
[21:27] <madyogi> then I'll have to go through my e-mail accounts.
[21:27] <madyogi> don't really remember which one that was
[21:29] <spm> madyogi: is a .info if that helps - obviously I can't just hand over the locked email address :-)
[21:31] <madyogi> :-)
[21:31] <madyogi> great
[21:31] <madyogi> then I know what is it about
[21:31] <madyogi> spm: thanks!!!
[21:32] <madyogi> great, It worked
[21:32] <spm> excellent
[22:19] <jisakiel> greetings... may I ask a question on launchpad's implementation?
[22:19] <jisakiel> I'm just puzzled with bzr+ssh working but plain ssh not, and I'd like to replicate that on a personal server ;)
[22:20] <spiv> jisakiel: it's a custom SSH server, but you can get a similar effect with openssh
[22:21] <jisakiel> i saw git-shell but bzr seems to have no equivalent
[22:21] <jisakiel> hmmm how could I?
[22:21] <spiv> jisakiel: there's a bzr_access script in the contrib/ directory of bzr
[22:22] <jisakiel> hmmm I'll checkout the sources, can't find it in ubuntu
[22:22] <spiv> And I think other variants have been posted to the mailing list.
[22:22] <spiv> jisakiel: maybe in /usr/share/doc/bzr?  It would be a shame if the package didn't include it.
[22:24] <jisakiel> I'll report the bug then because they don't
[22:24] <spiv> jisakiel: thanks
[22:25]  * spiv files a bug on the docs, they should explain how to use bzr_access or similar
[22:26]  * jisakiel suggest comparing it to git-shell, as that's the way I tried to find it
[22:26] <jisakiel> ;)
[22:27] <jisakiel> hey, bzr_access is quite cool ^^ txs a lot
[22:30] <jisakiel> didn't even know that command thing could be done with openssh
[22:31] <jisakiel> hmmmm and any suggestions on avoiding bzr+ssh://bzruser@host syntax? (just for the record)
[22:32] <jisakiel> sort of a "more general" git-shell thingie (some way of limiting the commands a shell can run)
[22:33] <jisakiel> as that way it would still be bzr+ssh://[user@]host
[22:36] <spiv> You can set the username to use per host in the client's ~/.ssh/config
[22:36] <spiv> Or are you asking about something else?
[22:44] <jisakiel> no, I was wondering if there'd be a more general way of doing it per-user in the server
[22:44] <jisakiel> but only similar thing I find is http://www.hackinglinuxexposed.com/articles/20030115.html which is a perl script that just parses the allowed commands
[22:44] <jisakiel> vulnerable to backticks, etc
[22:46] <jisakiel> but the other way will do fine I guess
[22:51] <jisakiel> launchpad's way is still cooler (bzr+ssh://[jisakiel@]launchpad instead of bzruser@
[22:52] <spiv> Well, you could create a real unix account for each of your users.
[23:18] <jisakiel> yup, but then I'd have to give them full access to the repo
[23:18] <jisakiel> as in "rm -rf / whoops"
[23:19] <jisakiel> and either a full shell, or hack myself a script similar to bzr_access
[23:19] <jisakiel> then worry about the backquotes and else... duh, too much work for now
[23:19] <jisakiel> heh, that is something I like about svnserve
[23:21] <jisakiel> heh, bzr_access also does not give such fine-grained permissions as I'd love to
[23:22] <jisakiel> (just don't want to give +w to nobody who doesn't need it)
[23:23] <jisakiel> so is there a reasonable way to have per-project permissions right now?
[23:42] <kotshie> dfa