| Turl | hi newz2000, I saw firefox's index is fixed :) | 15:11 |
|---|---|---|
| newz2000 | hi Turl, yes, I noticed it yesterday | 15:12 |
| newz2000 | it was actually published last week (thursday or friday) so I'm surprised it took so long | 15:12 |
| newz2000 | I think it was due to our aggressive caching during the release period | 15:12 |
| Turl | I still wonder why sometimes, when I open firefox, another ubuntu page loads | 15:13 |
| newz2000 | it's the offline start page for when no network connection is detected | 15:14 |
| Turl | but I have connection :p | 15:14 |
| newz2000 | is it the page that looks kind of gold coloured at the top? | 15:15 |
| Turl | it's one that talks about ubuntu and has links for the community and similar | 15:15 |
| Turl | chrome://ubufox/... or sth similar is the url | 15:15 |
| newz2000 | this? http://start.ubuntu.com/8.04/ | 15:15 |
| newz2000 | oh | 15:15 |
| newz2000 | chrome://... is the offline start page | 15:16 |
| Turl | not that one | 15:16 |
| Turl | strange then | 15:16 |
| newz2000 | the test is very simple, it looks for a response to acertain website within a certain short period, and if the website doesn't respond quick enough it gives you the offline page | 15:16 |
| Turl | maybe it's 'cause I use wifi? :p | 15:16 |
| Turl | what site, btw? | 15:16 |
| newz2000 | I think start.ubuntu.com | 15:16 |
| Turl | btw, I have an idea for the download page, to simplify it a bit without much recoding | 15:18 |
| Turl | it's a meantime solution, lets say | 15:18 |
| * newz2000 is eager to hear | 15:18 | |
| Turl | you could group the mirrors in countries, like aaa.com, bbb.com and ccc.com are from USA and aaa.com.ar bbb.com.ar are from Argentina | 15:19 |
| Turl | and then show a list of the available countries | 15:19 |
| Turl | so the user just chooses his/her country, or one nearby | 15:19 |
| newz2000 | that is a good idea | 15:20 |
| newz2000 | That would make the list far simpler and shorter | 15:20 |
| Turl | you should put a notice however, that the country is needed for mirror selection (well, use more "simple" words, people don't even need to know what a mirror is), because if not some paranoid people might think you are gathering info, spying on them or sth. | 15:21 |
| newz2000 | yeah, there's been a lot of debate on the "correct" amount of text. | 15:22 |
| newz2000 | we decided to have very little this tiem around | 15:22 |
| newz2000 | right now it says, "Choose a download location near you" Can you suggest better wording to replace or add to that? | 15:23 |
| Turl | mhm, you could write "Choose your country (or one nearby) to download from" if you implement the country list system | 15:25 |
| Turl | I'm not a native speaker nor have any high degree in English, so I'm surely not the best person to have a thought on that | 15:27 |
| newz2000 | I understand, I just was curious the keywords you felt were lacking | 15:27 |
| newz2000 | so switching to a coutntry based system and communicating to people that they need to choose a country is your goal. | 15:28 |
| newz2000 | I think that's a very good idea. | 15:28 |
| newz2000 | Maybe "Download from a country near you." | 15:28 |
| Turl | that sounds good | 15:28 |
| newz2000 | There are a lot of countries not in the list so many people will have to choose a nearby country. | 15:28 |
| Turl | maybe highlight the fact that downloading from a nearby country is faster? | 15:29 |
| newz2000 | ah, good suggestion | 15:29 |
| newz2000 | Very good suggestion | 15:29 |
| Turl | "Download faster from a country near you." doesn't sound good though. maybe include it in another paragraph on the right/under the list, or in a tooltip? | 15:30 |
| newz2000 | Turl: in South America, if your country wasn't chosen what would you do, choose from a neighbor or choose from USA? | 15:30 |
| newz2000 | say Peru or Brazil, or USA? | 15:30 |
| Turl | I have experience downloading from neighbour countries, so I'd choose USA. Usually latin american countries have low-bandwith connections. | 15:31 |
| newz2000 | that's what I thought | 15:32 |
| newz2000 | That's so hard to communicate and the impact can be quite severe (so I've heard) | 15:32 |
| Turl | and if there was an option to download from europe, I'd do that either. | 15:32 |
| newz2000 | you would or would not do that? | 15:32 |
| Turl | instead, sorry :p | 15:33 |
| newz2000 | ah, interesting... europe is faster than USA for you? | 15:33 |
| Turl | yep, I think there's a direct network link from america-europe? | 15:33 |
| Turl | well, all of them download the same if you use a download manager though :p | 15:34 |
| newz2000 | Latin America and Africa are two very odd places when calculating downloads. For Africa the rules are easy (choose Europe) because there are fewer people downloading and there just isn't a logical choice unless you're in south africa. | 15:36 |
| newz2000 | Latin america however has tons of Ubuntu users and interest and the rules for ideal bandwidth seem to be very complex | 15:36 |
| Turl | there's a site that shows the world traffic | 15:36 |
| Turl | here http://www.internettrafficreport.com/ | 15:37 |
| newz2000 | very interesting stuff | 15:38 |
| Turl | you see, we have very low packet loss :p http://www.internettrafficreport.com/samerica.htm | 15:40 |
| newz2000 | I see | 15:41 |
| Turl | quite high in North America http://www.internettrafficreport.com/namerica.htm :O | 15:41 |
| === nealmcb1 is now known as nealmcb | ||
| huayra | hello everyone | 17:17 |
| huayra | newz2000, I need some advice :) | 17:17 |
| newz2000 | hey huayra | 17:17 |
| huayra | SpreadUbuntu went life with 0.1 | 17:17 |
| huayra | and we have been having performance problems | 17:17 |
| huayra | http://ubuntu.ec/su/drupal5/ | 17:18 |
| AliTabuger7 | his server is maxed out on both RAM and swap | 17:18 |
| huayra | hard reboot every 12 hours is not the idea of my ideal site | 17:18 |
| huayra | so, we want to make some performance tweaks | 17:18 |
| huayra | and see how that goes | 17:18 |
| huayra | that's why we are here :) | 17:18 |
| huayra | so, the info: | 17:18 |
| huayra | The server is hosting 2 drupal instances and 2 other sites (little to none traffic in all of them besides SpreadUbuntu) | 17:19 |
| AliTabuger7 | it's 256 mb of ram, and 512 of swap. I believe that adding more swap will help performance in the short run. Having 0 available memory cripples the system. Of course this would have to be coupled with ways to reduce memory usage. | 17:19 |
| huayra | I made a report for 30 seconds ago with webalizer so you can see the load, visits, etc | 17:20 |
| huayra | http://ubuntu.ec/webalizer/ | 17:20 |
| huayra | For november specifically: http://ubuntu.ec/webalizer/usage_200811.html | 17:21 |
| huayra | so, what can we do to improve our performance? | 17:23 |
| huayra | and the server runs of course ubuntu :) | 17:26 |
| newz2000 | huayra: so the site is running slow? | 17:46 |
| newz2000 | (sorry for delay, I was focused on another task and didn't see the conversation window) | 17:46 |
| huayra | not now, but when there is too much load it takes ages to get the page up | 17:46 |
| huayra | but the server never dies(tm), but in practice it does :( | 17:46 |
| huayra | (it's ok :)) | 17:47 |
| newz2000 | right | 17:47 |
| newz2000 | do you know if you are using the mpm worker module or the mpm prefork module for apache? | 17:47 |
| huayra | let me check | 17:48 |
| huayra | I should see that in apache.conf right? | 17:49 |
| huayra | apache2.conf | 17:49 |
| newz2000 | just a moment | 17:49 |
| huayra | ok | 17:56 |
| newz2000 | huayra: ok, I'm avail | 17:56 |
| huayra | good :) | 17:57 |
| newz2000 | I'm not sure how to tell which mpm module is enabled | 17:57 |
| huayra | where can it e seen? | 17:57 |
| huayra | I am sure i have seen it somewhere | 17:57 |
| newz2000 | There is probably a package installed, apache2-mpm-(something) | 17:57 |
| newz2000 | or something like that | 17:57 |
| newz2000 | dpkg -l apache2-mpm* | 17:58 |
| newz2000 | (that's a little L) | 17:58 |
| newz2000 | that will list the modules, the installed one will have a version number listed | 17:58 |
| huayra | prefork | 17:59 |
| huayra | I'm in aptitude | 17:59 |
| huayra | ;) | 17:59 |
| newz2000 | ok, now look in /etc/apach2/apache2.conf | 18:00 |
| newz2000 | scroll down to the preform mpm section | 18:00 |
| huayra | want the dump? | 18:00 |
| newz2000 | no | 18:00 |
| newz2000 | what is max_clients set to? | 18:00 |
| huayra | 50 | 18:01 |
| huayra | I did change that to 25, but in worker MPM, not prefork :( | 18:01 |
| huayra | shall I put a different value there? | 18:01 |
| newz2000 | I'm looking at the stats you linked to | 18:01 |
| newz2000 | I see a huge spike on Nov 10th | 18:01 |
| newz2000 | was that a period when your server was overwhelmed? | 18:02 |
| huayra | it may have been | 18:02 |
| huayra | we released yesterday and announced to all LoCo teams, marketing people and I posted it in the planet | 18:03 |
| huayra | so I guess it may have something to do with that | 18:03 |
| newz2000 | is it possible for you to run webalizer on just the log file from the 10th? | 18:03 |
| huayra | the server went down yesterday at about 18.00 UTC | 18:03 |
| huayra | and tonight at 00.30 UTC | 18:03 |
| huayra | I guess so, but I have only one file. | 18:04 |
| huayra | :| | 18:04 |
| newz2000 | Just do a grep to get the lines out from the 10th into a new log file and then run it on that | 18:04 |
| huayra | I did see though in the errors log that the max_clients value was reached | 18:04 |
| newz2000 | I'm trying to figure out if we're barking up the wrong tree | 18:05 |
| newz2000 | the numbers you're hitting are lower than I'd expect to be crushing your server | 18:05 |
| huayra | there it is | 18:08 |
| huayra | http://ubuntu.ec/webalizer/ | 18:08 |
| huayra | just the 10th | 18:09 |
| huayra | I have made a file for the 11th too if you want to see | 18:09 |
| newz2000 | 5600 hits per hour was your peak on the 10th. That's pretty low. :-/ | 18:09 |
| newz2000 | Its busy, don't get me wrong | 18:10 |
| newz2000 | but a modern server can handle more than 1.5 hits/sec usually | 18:10 |
| huayra | it's ok | 18:10 |
| huayra | it may be something else | 18:10 |
| newz2000 | so you're hitting swap when the load goes up? | 18:10 |
| huayra | yes | 18:10 |
| huayra | it uses up ALL resources | 18:11 |
| huayra | and bye | 18:11 |
| huayra | want to see the log for the 11th just to see what caused it to fall the last time? | 18:11 |
| newz2000 | sure | 18:11 |
| huayra | see the webalizer overview now | 18:12 |
| newz2000 | not as high as the peak on the 10th | 18:12 |
| huayra | ok | 18:13 |
| huayra | mmm, I have put drupal to make a cache every hour | 18:14 |
| newz2000 | what's your site's url again? | 18:14 |
| huayra | http://ubuntu.ec/su/drupal5/the message I almost always | 18:14 |
| huayra | http://ubuntu.ec/su/drupal5/ | 18:14 |
| huayra | sorry | 18:14 |
| newz2000 | whenever I try to go to SpreadUbuntu.com It sends me to ubuntu.com | 18:16 |
| huayra | http://pastebin.ubuntu.com/70603/ | 18:16 |
| huayra | yeah, spreadubuntu.com is not our URL yet | 18:17 |
| huayra | we must have the code ready | 18:17 |
| huayra | and then we can ask for the DNS redirection | 18:17 |
| newz2000 | ok, I see a big prob | 18:17 |
| newz2000 | you're using drupal to server static files | 18:17 |
| huayra | right now it is only a test site | 18:17 |
| newz2000 | for example this url: http://ubuntu.ec/su/drupal5/?q=en/system/files/imagecache/-t64/Poster_English_Ubuntu_export_version_openversion_smalljpeg[1].jpg | 18:17 |
| huayra | yes | 18:18 |
| huayra | what shall we do? | 18:19 |
| huayra | no 1 hour cache? | 18:19 |
| newz2000 | there is a setting in drupal that lets you serve the files directly instead of via drupal | 18:20 |
| huayra | yes, let me check | 18:20 |
| huayra | oh, but then we cannot count them... | 18:20 |
| newz2000 | true | 18:20 |
| newz2000 | unless you use webalizer | 18:21 |
| huayra | ok | 18:22 |
| newz2000 | The other option is to add more ram | 18:22 |
| newz2000 | that will help a lot | 18:22 |
| huayra | 512 will be enough you think? | 18:23 |
| newz2000 | It will help a lot. | 18:23 |
| huayra | good answer ;) | 18:23 |
| newz2000 | The other option is to turn off the bells and whistles. I think that would help a lot too but then you lose functionality | 18:23 |
| huayra | yeah, the ells and whistles are alpha and omega in a marketing site ;) | 18:24 |
| huayra | but maybe just sing public access for files in general would make a big difference | 18:24 |
| huayra | Download method: | 18:24 |
| huayra | Public - files are available using HTTP directly. | 18:24 |
| huayra | Private - files are transferred by Drupal. | 18:24 |
| huayra | this is what you mean, right? | 18:25 |
| newz2000 | yes, correct | 18:25 |
| huayra | I think I will try that | 18:25 |
| huayra | I can't stand seeing the site go down again | 18:25 |
| huayra | but if I activate the option again, the it regains the possibility to count the downloads, right? | 18:25 |
| huayra | is prefork a good choice? | 18:26 |
| huayra | and all the options as shown above? | 18:26 |
| huayra | ok newz2000 thanks for your time | 18:28 |
| huayra | we did remove all kind of stuff we don't use | 18:28 |
| huayra | modules and things like that | 18:28 |
| huayra | let's hope it turns out to work :) | 18:29 |
| newz2000 | I think you need the option you have (prefork). It's not ideal but is needed for php | 18:29 |
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