[01:12] <duanedesign>  I think the Importance of the bug should be set to  Wishlist Bug #307724
[01:27] <Hew> Hey guys. I've dealt with the Edgy SRU bugs in the past when it became unsupported, and I've just had a user ask if I could do the same for Feisty now that it is unsupported as well. I just wanted to make it known here first to make sure this is still ok, before I go and ping over 100 bugs :-)
[01:44] <duanedesign> should feature requests be pointed towards  https://brainstorm.ubuntu.com/ or https://wiki.ubuntu.com/FeatureSpecifications I have found conflicting advice on the wiki.
[01:51] <Hew> duanedesign: If it's a small thing that could be added fairly easily, it should be a wishlist bug. If it's a big deal to implement, it should be a blueprint. Brainstorm is for just that, brainstorming. What is the feature request?
[01:54] <duanedesign> I have found a couple over the course of the day. the latest one was  bug# 307724
[01:55] <duanedesign>  I am new to triage so finding feature request is something I can "handle" so I want to make sure that in the future I am directing people to the right resource
[01:57] <duanedesign> Hew: I noticed at https://wiki.ubuntu.com/Bugs/CommonTasks under How to deal with Feature Requests there are a couple of sites that it suggest be mentioned. Should those be mentioned in addition to the brainstorm site?
[02:00] <Hew> duanedesign: That page deals with bug triage, so for already reported bugs that are non-trivial feature requests, they should be written as a specification (aka. blueprint). The advice on that page is correct, I don't think brainstorm needs to be added there, it serves a different purpose.
[02:02] <Hew> duanedesign: So if a bug has been reported that is requesting some massive change, you should suggest to the reporter that they read those pages and become familiar with specifications.
[02:03] <duanedesign> so trivial changes brainstorm and massive changes the specification route
[02:05] <Hew> duanedesign: No, brainstorm is something separate.
[02:05] <Hew> duanedesign: trivial changes are fine as wishlist bugs
[02:06] <Hew> duanedesign: Is this a feature you have in mind, or a bug you are triaging?
[02:08] <duanedesign> Hew: in the wiki under how to triage it has a standard reply under dealing with feature requests: Since what you submitted is a Feature Request to improve Ubuntu, you are invited to post your idea in Ubuntu Brainstorm
[02:11] <Hew> duanedesign: I suppose it depends on what the feature is. I haven't actually seen that response used before.
[02:12] <duanedesign> ok thank you for the help
[02:12] <duanedesign> I am understanding a bit better as I re read your replies
[02:12] <Hew> duanedesign: No worries, I only hope I was actually helpful :P
[02:12] <duanedesign> definetly
[02:13] <duanedesign> off to hunt more bugs
[02:13] <Hew> nice :-)
[03:56] <duanedesign>  I think the Importance of the bugs should be set to  Wishlist  Bug #307797 and bug # 307724
[04:15] <duanedesign> I think the Importance of the bugs should be set to  Wishlist  Bug #307796
[04:36] <Hew> duanedesign: Feel free to triage those bugs as usual, you can just leave the importance for a member of Bug Control to change later.
[04:42] <duanedesign> Hew: So I should just leave a comment introducing them to the blueprint process
[04:42] <duanedesign> unless it is a trivial feature request, then I would just leave it alone
[04:46] <duanedesign> here is a link to one that I have done. Let me know if you think  this is appropriate. https://bugs.launchpad.net/ubuntu/+source/gnome-media/+bug/307797
[04:47] <maco> if its a trivial wishlist bug, you can come here and leave a message asking that it be set to wishlist
[04:48] <Hew> maco: That's already been asked, I was saying it should still be triaged as usual.
[04:48] <Hew> duanedesign: Well bug 307797 I don't think needs to have a blueprint, but it needs some clarification as to what the user is requesting. Do they want an option to play a test sound through a specific channel? Are they familiar with speaker-test? Maybe they want something along those lines.
[04:58] <duanedesign> I think the Importance of the bugs should be set to  Wishlist Bug #307715
[04:59] <duanedesign> I think the Importance of the bugs should be set to  Wishlist Bug #307684
[10:34] <BoogieBoo> Hello all again
[10:35] <BoogieBoo> I am still unable to setup the VPN connection to a PPTP server!! I installed again Ubuntu 8.10 32 bits, so this is a brand new installation; I installed network-manager-pptp and pptp-linux pakets, I configured a new VPN connection, I restarted Ubuntu, but while trying to conenct I get again: "Connection Failed", This is reallly a CRAP
[10:36] <BoogieBoo> Can anyone help me, this was working perfectly before Interdipd came up, now I can't use Ubuntu to work, since I can't access my work place
[10:46] <BoogieBoo> Any help with this anoying bug?
[10:49] <YoBoY> hi
[10:51] <YoBoY> i'm trying to understand how to help with bug triaging and making a translation of your great tutorial in french, and i have a question, am i on the right chan for this?
[10:52] <BoogieBoo> I just want to use Ubuntu to work as I used before intrepid, but NOW I CANT, VPN connection: "Connection FAILED"
[10:55] <Arby> YoBoY: you are, but there probably aren't many people around on a sunday morning
[10:55] <YoBoY> ^^
[10:56] <YoBoY> well it's near 12h here :p i forgot this little time différence
[10:56] <YoBoY> i'll ask later :)
[10:56] <randomaction> YoBoY: there's also #ubuntu-translators
[10:56] <Arby> Sundays are always quiet
[10:57] <Arby> also last week was UDS, a lot of people probably won't be back in action until monday
[10:57] <YoBoY> randomaction: it's not the translation the problem but the comprehension of the process ^^
[10:59] <YoBoY> it's the part in Confirming the bugs, where the triager have to change the "Assigned to" field to "Nobody", i don't understand why :p
[11:00] <Arby> YoBoY: if the bug is assigned to you it means you are actively working on it
[11:01] <Arby> by setting it to triaged and unassigning the triager you are telling the developer that it is ready for them to try and find a fix
[11:01] <YoBoY> ok :) perfect
[11:01] <Arby> otherwise the developer will see the triager assigned and think they intend to fix the bug themselves
[11:02] <YoBoY> i add a note in my translation to explain this :) tanks
[11:02] <Arby> no problem
[11:03] <BoogieBoo> Can anyone please help me with VPN connection?
[11:03] <BoogieBoo> I have been trying to solve this for weeks
[11:04] <BoogieBoo> This is a deadend, that's my filling using UBuntu/Linux, you cant find official help, and on IRC you have to be lucky...
[11:05] <YoBoY> bye, see you soon ^^
[11:06] <Nafallo>  https://shop.canonical.com/support.php <-- if that's not official I'm not sure what is.
[11:07] <BoogieBoo> whateve
[11:13] <BoogieBoo> I won't get anything staying here...
[13:31] <MrKanister> Hi. I think the bug #247758 should be set to "wishlist" but I'm not 100% sure. Can somebody please have a look at it?
[14:04] <MrKanister> !ping
[14:23] <MrKanister> Hi. I think the bug #247758 should be set to "wishlist" but I'm not 100% sure. Can somebody please have a look at it?
[14:29] <Rocket2DMn> MrKanister, done
[14:35] <MrKanister> Rocket2DMn: Thank you
[15:40] <bcurtiswx> bug #277924 can someone please let me know if its ready for triage?
[17:21] <bef0rd> Hello, I would like to report a bug, but I'm not sure against what package. When using the DarkRoom theme, filezilla becomes unusable because the file listing controls use almost the same color for background and text.
[17:52] <andresmujica> ubuntu-artwork
[18:06] <bef0rd> thanks.
[18:17] <andresmujica> np, you can filled it against filezilla too, in some cases the bug is present in the software (don't take the color from the right parameter) which bug # is it?
[18:23] <bef0rd> https://bugs.launchpad.net/ubuntu-artwork/+bug/307910
[18:24] <bef0rd> ouch, that attachment is huge, let me replace it
[18:28] <bef0rd> done
[18:43] <andresmujica> perfect,
[18:44] <andresmujica> just found the existing bug for that issue at launchpad and upstream
[18:44] <andresmujica> it seems to be an issue with wxwidgets.
[18:44] <andresmujica> reflected in mozilla
[18:44] <andresmujica> check bug #284755
[18:49] <andresmujica> http://trac.filezilla-project.org/ticket/3876
[19:06] <bef0rd> I see, thanks
[19:46] <andresmujica> how can i find why a module wasn't included in intrepid?
[19:47] <andresmujica> i mean in hardy the module was in linux-ubuntu-modules
[19:47] <andresmujica> now that package is nonexistant, as far as i know everything moved into linux-image..
[19:55] <jenom> Hi there
[20:01] <andresmujica> hi
[21:36] <maco> asac: is NM *supposed* to stay connected to my wireless when I plug in an ethernet cable, or is it a bug that it is currently connected on *both* interfaces?
[21:40] <greg-g> known bug I think
[21:43] <maco> ohok
[21:43] <greg-g> I know there is a known bug about issues when you have wired and wireless connected
[21:43] <greg-g> not sure of specifics as I haven't dealt with it
[21:51] <maco> ok
[21:52] <maco> i was gonna test intrepid's iwl3945 with WEP (he asked me to before) and then dd-wrt locked when i told it to make another interface for WEP, and then i connected wired and now i cant get to the router through the wired connection because of this
[21:54] <greg-g> well that is lame
[22:30] <xubuntusdi> salve a tutti
[22:31] <maco> xubuntusdi: #ubuntu-it
[22:35] <xubuntusdi> ciao maco so di ubuntu-it ma questo è il canale dei bugs?
[22:37] <maco> oh um...:(
[22:37] <charlie-tca> !it
[22:38] <xubuntusdi> hello MACO are aware of the channel ubuntu-it but this is the channel of bugs?
[22:38] <xubuntusdi> Excuse me
[22:38] <maco> Non penso che ci sia una scanalatura dell'insetto per italiano. Abbiamo appena questo, ma usiamo solitamente l'inglese. E sto usando il Internet per tradurre questo.
[22:39] <xubuntusdi> I wanted to participate segnalezione some bugs :\  :p
[22:40] <xubuntusdi> I wanted to participate to report some bugs
[22:40] <maco> bug reports are supposed to be done in english. but if you pair up with an english-speaker in #ubuntu-it (ex: LjL), you can get your bug translated
[22:40] <maco> bugs go on http://bugs.launchpad.net/ubuntu
[22:44] <LjL> xubuntusdi: hai bisogno?
[22:47] <xubuntusdi> yes but it has taken me not to post to this channel
[22:47] <LjL> xubuntusdi: per un minuto possiamo fare un'eccezione, penso
[22:48] <xubuntusdi> especially in Italian
[22:48] <xubuntusdi> :D
[22:48] <maco> xubuntusdi: that's why i told LjL to visit. he speaks italian.
[22:51] <LjL> xubuntusdi, quindi dimmi pure, se posso ti aiuto, se non posso traduco per gli altri
[22:52] <xubuntusdi>  problemi con scheda wifi ipn2220 , dopo un testing di un anno sulle versioni 7.04 7.10 ho notato che ndiswrapper...
[22:53] <xubuntusdi> non viene scritto in modprobe
[22:53] <LjL> xubuntusdi: ok, di wireless ne so poco o niente, so giusto che ndiswrapper server per usare i driver di windows
[22:53] <xubuntusdi> anche se edito manualmente non ne vuole sapere di avviarsi all'avvio
[22:54] <LjL> xubuntusdi: ma in qualche modo alla fine riesci a caricarlo?
[22:54] <LjL> tipo con modprobe?
[22:54] <xubuntusdi> con 8.04 e 8.10 il problema sembra l'abbiano risolto solo in ubuntu ma non xubuntu
[22:55] <LjL> xubuntusdi: mi sembrerebbe strano però, se ho capito bene si tratta semplicemente di moduli del kernel... che differenza dovrebbe esserci tra ubuntu e xubuntu?
[22:55] <xubuntusdi> il problema che malgrado la modifica del network-manager il dchpclient non và più
[22:56] <xubuntusdi> credo che sia il solito problema di ubuntu che ha con il protocollo wpa
[22:56] <xubuntusdi> o con rete fastweb??
[22:58] <LjL> xubuntusdi: fastweb non vedo che possa entrarci, sul WPA ammetto che non so niente
[22:58] <xubuntusdi> inquanto fatica a connettersi e dopo pochi intanti si disconnette, con la possibilità che non si riconnetta più
[22:58] <LjL> xubuntusdi: ma xubuntu usa network manager?
[22:58] <xubuntusdi> si
[22:59] <xubuntusdi> purtroppo non capisco perchè continuino a mettercelo invece di wicd
[22:59] <LjL> xubuntusdi: senti, fammi una ricapitolazione
[23:00] <LjL> xubuntusdi: descrivimi il problema e su che sistemi l'hai avuto come se io non ne sapessi assolutamente niente
[23:00] <xubuntusdi> cmq adesso come dicevo prima denoto un problema (e pure grosso) di dhcpclient
[23:00] <LjL> (cosa non molto lontana dalla realtà)
[23:01] <xubuntusdi> ok
[23:02] <xubuntusdi> devi sapere che la scheda wifi con chip ipn2220 e un STR....
[23:02] <xubuntusdi> infatti funziona solo con driver di windws
[23:04] <xubuntusdi> quindi si è costretti ad usare ndiswrapper per farla funzionare, purtroppo però non sempre ubuntu memorizza nel modprobe l'avvio automatico del driver della scheda
[23:05] <xubuntusdi> quindi la maggior parte delle volte bignona avviarla da terminale
[23:06] <xubuntusdi> dicevo che questo problema con la versione 8.10 sembra l'abbiano risolto su ubutnu ma xubuntu no
[23:06] <LjL> xubuntusdi: ok, primo, per avviarla da terminale come fai? secondo, dove hai letto/sentito che su ubuntu è risolto? (se c'è già un bug aperto, sarebbe meglio sfruttarlo)
[23:07] <xubuntusdi> in più con le nuove versioni ho problemi a stabilire il collegamento con il mio ruter di fastweb sembra che c sia un bug nel dhcpclient non credi?
[23:08] <xubuntusdi> quindi?
[23:09] <xubuntusdi> sfruttarlo?
[23:09] <LjL> xubuntusdi, quindi rispondi alla domanda, primo :)
[23:09] <xubuntusdi> ok
[23:12] <xubuntusdi> depmod -a
[23:12] <xubuntusdi> ndiswrapper -m
[23:13] <LjL> xubuntusdi: uhm, è necessario anche il depmod -a se no non va? :o
[23:15] <xubuntusdi> e infine modprobe ndiswrapper
[23:16] <xubuntusdi> a questo punto la scheda parte
[23:16] <xubuntusdi> ma dopo il riavvio è come se non avessi fatto niente
[23:16] <xubuntusdi> devo ripetere tutto
[23:16] <LjL> capito
[23:17] <LjL> xubuntusdi: faccio un riassuntino in inglese per gli altri e poi cerco se c'è già qualcosa su launchpad, ok?
[23:17] <xubuntusdi> ok
[23:18] <LjL> xubuntusdi has a wifi card with IPN2220 chip, which needs ndiswrapper to work, but most of the times the driver isn't loaded automatically when Ubuntu is started
[23:18] <LjL> so most of the time it has to be started manually from the terminal
[23:18] <LjL> it "seems" that the problem has been solved on Intrepid / Ubuntu, but not Xubuntu
[23:18] <LjL> (this probably deserves a search on the bug reports)
[23:18] <LjL> to load it manually, it's depmod -a ; ndiswrapper -m ; modprobe ndiswrapper
[23:24] <LjL> the other thing is that when it does connect, it disconnects very easily - he thinks there might be a (separate?) problem with dhcpclient
[23:25] <maco> disconnects are not dhclient's fault. that's just driver instability
[23:25] <maco> it's probably losing packets
[23:26] <maco> that makes network manager think its disconnected, and then it starts over trying to reconnect
[23:28] <LjL> xubuntusdi: maco dice che le disconnessioni non sono colpa di dhclient, è semplicemente il driver che è instabile, probabilmente perde dei pacchetti. per questo motivo network manager pensa di essersi disconnesso e riprova a connettersi da capo
[23:29] <xubuntusdi> quindi cosa faccio
[23:30] <LjL> xubuntusdi: be' visto che sei qui, suppongo che l'intenzione fosse di segnalare un bug?
[23:31] <xubuntusdi> si infatti
[23:32] <xubuntusdi> cosa mi consigli di fare?
[23:34] <crimsun> that seems a bit odd, really. Are you certain it's not a race condition?
[23:34] <LjL> xubuntusdi: fammi fumare una sigaretta poi ti preparo un bug report e te lo metto in pastebin
[23:34] <LjL> crimsun, i hope you're asking maco, because i haven't the slighest idea how to translate "race condition" ;P
[23:34] <crimsun> Do we have dmesgs and /var/log/daemon.logs from Ubuntu 8.10 and Xubuntu 8.10 to compare?
[23:34] <xubuntusdi> anche a me LjL
[23:35] <xubuntusdi> mi devo spostare per qualche minuto
[23:35] <xubuntusdi> devo fumare fuori
[23:35] <LjL> crimsun: not from me, i'm on Hardy, i'll tell him to get his Xubuntu ones
[23:35] <pckchem> Hey does anyone have the launchpad greasemonkey scripts working in Firefox 3.0.4 ?
[23:36] <maco> pckchem: yes, but they break the +filebug pages
[23:36] <LjL> xubuntusdi: crimsun dice se puoi prepararci anche un paste di /var/log/daemon.log (magari subito dopo aver connesso la scheda e aspettato che si disconnetta da sola)
[23:44] <pckchem> maco: Hmm, well I just got around to installing them since I installed intrepid, but they are not working :(
[23:45] <maco> pckchem: the stock reply one works fine for me...
[23:45] <maco> pckchem: the one for showing people's group icons does too
[23:47] <pckchem> maco: Hmm.... I'll try to get them to work again. Maybe I installed them wrong...
[23:47] <maco> maybe restart ff after intalling them
[23:48] <xubuntusdi> ok LjL farò così
[23:48] <maco> mmmm cosi
[23:48] <xubuntusdi> lo devo postare quì
[23:48] <xubuntusdi> ?
[23:48] <LjL> no, su http://bugs.ubuntu.com/
[23:48] <xubuntusdi> e poi?
[23:48] <LjL> se Konqueror mi si sblocca poi, aiutrebbe
[23:50] <LjL> xubuntusdi: per caso hai dovuto mai mettere in blacklist il modulo "bcm"?
[23:50] <pckchem> Maco: wierd. When I loaded them through firefox they work...
[23:51] <xubuntusdi> no
[23:51] <pckchem> Guess installing them from command line doesn't work right...
[23:51] <maco> pckchem: how else would you do it
[23:51] <pckchem> terminal
[23:51] <pckchem> I use the bzr branch to keep current
[23:52] <pckchem> Have a cript that copies them from bzr branch to user profile
[23:52] <xubuntusdi> nella blacklist ci vanno i driver (moduli) non compatibili per il pc o che nn servono
[23:52] <maco> en america, "cosí" es l'nome d'un cafe
[23:53] <maco> pckchem: oh, interesting
[23:53] <LjL> xubuntusdi: lo so, ma siccome avevo trovato un altro bug sul chip ipn2220 in cui il tizio diceva che aveva dovuto mettere quel modulo in blacklist...
[23:54] <xubuntusdi> se l'ho metto nella blacklist di sicuro non me l'ho carica all'avvio
[23:54] <LjL> xubuntusdi: qui c'è quello che ho scritto, dimmi se ti suona http://paste.ubuntu.com/85354/ - maco, crimsun too, draft bug report
[23:54] <xubuntusdi> ok
[23:54] <xubuntusdi> vado