/srv/irclogs.ubuntu.com/2009/01/27/#ubuntu-bugs.txt

andresmujicagood night!!01:39
tat_hello, after updating to ubuntu intrepid none of my wlan adapters is sending or reciving data anymore, i can connect to a network but i cant ping dhcp etc, the same with all of my 5 different adapters, when i reboot with kernel 2.6.24-19-generic instead of 2.6.27-9-generic everything works again, so it is a problem with the kernel, any idea what that could be01:46
andresmujicahi tat, do u have a bug #?01:48
hggdhyo andresmujica01:51
tat_no i was looking trough the buglist but every bug that sounds like myne is specific to a wlan driver, my problem is on 5 different driver, i think it is rather the 80211 kernel stack01:51
andresmujicaok...01:54
andresmujicai believe that we would need a different bug for each wlan driver....01:54
andresmujicais different HW after all...01:54
andresmujicaisn't it?01:54
tat_andresmujica, : i think the driver do work fine it must be something different like the 80211 modeule or so,01:56
andresmujicahmmm, can you pastebin the lsusb  / lspci / lsmod for your wlan cards01:57
andresmujica!pastebin01:57
ubottupastebin is a service to post multiple-lined texts so you don't flood the channel. The Ubuntu pastebin is at http://paste.ubuntu.com (make sure you give us the URL for your paste - see also the channel topic)01:57
andresmujicai'm adding the ubuntu-co bugjam to the GBJ Wiki page, but i've got a doubt, what's the meaning of TBD??02:40
Hobbseeandresmujica: "to be decided"02:57
hggdh"to be done" later03:01
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bdmurray"to be determined"03:32
hggdh:-)03:38
thekad"to be defined"03:38
hggdh"totaly bogus decision"03:38
trevor_kemphi, all. this is my first use of IRC, so please forgive me if i am violating well-known etiquette. I am wondering if there is a way to get access to Ubuntu bug report exports. I am working on a triage project for my master's graduation that attempts to classify bugs as duplicates as appropriate. ideally, i would like to have a very large collection of bugs, including those identified as duplicates so i can train my system. i will be 03:54
Ryan52trevor_kemp, you got cut off after "i will be"03:56
trevor_kempi will be happy to provide any additional information required. thank you for any and all assistance!03:56
trevor_kempDoes anybody know of a place where I could download an export of bug reports for such a project? If specific information would be more helpful in giving an answer, please let me know.04:03
trevor_kempok, thank you all for your time. please enjoy your day/evening.04:09
hggdhwhy are they so fast?04:18
persiahggdh, Those without long exposure to IRC don't generally have a reason to leave a window open for a long time.04:26
hggdhpersia, yes... it was an interesting idea, though. Pitty.05:00
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dholbachgood morning05:25
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ZettoSomeone can include Bug #251173 in the milestone of jaunty-alpha-5 ?06:51
ubottuLaunchpad bug 251173 in netbeans-ide "Update NetBeans to 6.5" [Undecided,Confirmed] https://launchpad.net/bugs/25117306:51
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thekorngood morning07:36
jpdsmorgen thekorn.07:45
thekornmorgen jpds :)07:46
MTecknologyFlannel: I love you :)08:21
dholbachMTecknology, Flannel: awwww, sweet! :-)08:26
dholbachThat's what the Ubuntu Community is all about! :-)08:26
MTecknologydholbach: ya, he's my special friend08:26
FlannelMTecknology: As long as we don't have to kiss.08:27
MTecknologyand the guy i resort to any time a channel can't help me08:27
MTecknologyFlannel: don't worry - too tired rigth now08:27
dholbachMTecknology: I'm not going to inquire the "specialities of your friendship" any further :-)08:27
MTecknologyhe's helped me a lot08:28
MTecknologyI wanna ask more - but too tired08:28
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BUGabundopidgin is needing a hugday!09:57
BUGabundohttps://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/321800 is one of many segfaults or crash i've been having on jaunty09:57
ubottuUbuntu bug 321800 in pidgin "pidgin segfault while removing account" [Undecided,New]09:57
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andresmujicag'morn10:29
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cornucopicpersia, Hello!11:49
cornucopicLet's talk here?11:49
cornucopicpersia, Sorry.11:49
cornucopicmeant pedro_11:49
cornucopicpedro_, here?11:49
pedro_cornucopic: yeah sorry, xchat just crashed11:51
cornucopicpedro_, ahhuh.11:51
tuxmaniacpedro_: file a bug.11:51
pedro_cornucopic: first please read the how to triage guide https://wiki.ubuntu.com/Bugs/HowToTriage11:51
* tuxmaniac ducks11:52
BUGabundoso its not only pidgin that keeps crashing on irx11:52
BUGabundolol11:52
tuxmaniacAll hail screen + irssi :-)11:52
pedro_cornucopic: if you want some easy targets to triage we collected some here: https://wiki.ubuntu.com/Bugs/EasyTasks11:52
cornucopicpedro_, seen the how-to sometime back.11:52
pedro_cornucopic: those are sorted by difficulty, so you can start with the easy ones for now and then try the other ones11:53
cornucopicHmm..going through that now..11:53
ccookeTuxmaniac: It surprises me that automatically setting yourself away when screen detaches isn't already in the standard install, to be honest :-)11:54
ccookeargh11:54
ccookewrong window :-)11:54
pedro_cornucopic: I'd suggest you to go trough the list of bugs without a package first, those are easier to triage11:54
tuxmaniacccooke: hey thanks for that tip.11:55
cornucopicpedro_, yeah..this is a ideal Triage: https://bugs.edge.launchpad.net/ubuntu/+source/gnome-panel/+bug/315973 ?11:55
ubottuUbuntu bug 315973 in gnome-panel "gnome panel/calendar applet not responding when evolution is busy" [Medium,Incomplete]11:55
ccooketuxmaniac: heh11:56
pedro_cornucopic: that's an example, yes, the bug didn't had a package assigned to it, if you look at the first comment the triager assigned it to gnome-panel which is correct11:57
pedro_cornucopic: and that comment is a stock response, we have a bunch of them that you can use in your daily triaging work11:58
cornucopicpedro_, yeah..would be better off saving them somewhere :-)11:58
pedro_cornucopic: https://wiki.ubuntu.com/Bugs/Responses <- stock responses11:58
cornucopiccornucopic, Oh! so..that is how the process works? Easy..i guess :-)11:58
pedro_cornucopic: yes the bugs without a package are an easy target, you only need to assign it to the right one12:00
cornucopicpedro_, cool!12:00
cornucopicpedro_, Your help much appreciated :-)12:01
pedro_cornucopic: no problem, if you have any question just ask here in the channel ;-)12:05
pedro_cornucopic: btw if you want to learn some more, this Thursday (29) we have a bug day based on compiz12:05
cornucopiccornucopic, Ah..i will look up the timings..12:07
cornucopicpedro_, Can't seem to find here at https://wiki.ubuntu.com/Bugs/Events12:11
pedro_cornucopic: uh right, updating it now12:12
cornucopicpedro_, cool!12:12
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LimCorehi, what an epic fail today I discovered \o/13:36
LimCorehard drive works x10 slower O_o what the hell13:36
LimCorehttps://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/11973013:36
ubottuUbuntu bug 119730 in linux-source-2.6.22 "Slow SATA performance" [Undecided,Won't fix]13:36
LimCoreIs any of you up to date on this bug?  (very long comments)?  I guess it is being fixed right now and in 8.04 I will be able to soon use fixed version?13:37
pedro_LimCore: better to ask in #ubuntu-kernel13:39
* LimCore tries to figure out why _x10_ slower hard drive is only Undedicded importance.....13:40
pedro_LimCore: the importance is set to Medium not to Undecided...13:41
LimCoreah right, I was looking at ubottu here.13:42
LimCorewell, typical workarounds (blacklist module & rebuild initrd) didnt work for me...14:39
LimCorestill I get x10 slower hard-drive transferts.14:39
bddebianBoo14:40
davideotapeHi guys16:20
hiberisHi all, I just joined the bugsquad.16:22
davideotapeHi, I've just joined too16:22
hiberisHi davideotape!16:23
hiberisI am doing some triaging and have a question about setting the bug status.16:23
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hiberisbug 19527116:23
ubottuError: Could not parse data returned by Launchpad: The read operation timed out (https://launchpad.net/bugs/195271/+text)16:23
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hiberisbug 19527116:24
ubottuLaunchpad bug 195271 in gnumeric "hyperlink->external link doesn't work" [Undecided,Confirmed] https://launchpad.net/bugs/19527116:24
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hiberisThis bug is already fixed in gnumeric upstream trunk, but has had no upstream release yet. To what should I set the bug status?16:25
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hiberisbtw, the upstream bug status in launchpad is set to 'fix released', in gnome bugzilla it is set to 'fixed', which means 'fixed in svn'.16:27
MrKanisterhiberis: You can set the status for the Ubuntu package to "fix commited"16:27
hiberisMrKanister: From https://wiki.ubuntu.com/Bugs/Status, I see "Fix Committed: For a bug task about an upstream project: the fix is in CVS/SVN/bzr or committed to some place".16:30
hiberisIsn't this supposed to indicate only bugs monitoring upstream?16:31
hiberisI mean: what does this mean "a bug task about an upstream project"?16:31
MrKanisterhiberis: Bugs that are monitored can just be "fix released" not "fix commited". I think that depends on how the monitoring was implemented16:31
hggdhhiberis, on the bug you are talking about, this is the entry for the gnome bug16:32
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hggdhhiberis, and I agree with your point of view re. the wiki16:33
* hggdh had a problem not long ago about it16:34
hggdhfor ubuntu bugs (i.e. bugs that will have to be dealt with an updated package, 'fix committed' is restricted to when the package is put available (usually on -updates)16:35
hggdh(although the desktop team used to work a bit different)16:35
hiberishggdh: seams reasonable. So what should I do with the status of the ubuntu bug: leave it at confirmed, although a fix is committed upstream?16:38
LimCoreI have 6 MB/s transfer on modern hardware (SATA hard drive). Perhaps this bug should be High priority?   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/11973016:51
ubottuLaunchpad bug 119730 in linux-source-2.6.22 "Slow SATA performance" [Undecided,Won't fix]16:51
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greg-gLimCore: the original report said it was fixed, then said it wasn't, then said he needed to find out more information (which he never did)16:59
greg-git is hard to make sense of a bug report that has that amny people giving input, so if you want to help, you can try to make a concise summary of the bug17:00
klotzCan I get help here on installing linux-crashdump metapackage to create kernel core dumps?  (I have debugged kernel modules under SunOS and maintained Linux modules before).17:13
hggdhhiberis, leave it as "triaged"17:19
hggdhLimCore, please see https://wiki.ubuntu.com/Bugs/Description on how to summarise the issue17:21
hggdhklotz, it should install & configure itself17:21
klotzthanks hggdh I installed it and found I had to run update-grub to get crashkernel=x@y into the grub menu.lst but when I reboot it always complains there is no memory reserved.  I have cat /proc/iomem at http://graflex.org/klotz/2009/01/iomem.txt17:24
klotzlinux-crashdump is version 2.6.27.9.13 and kernel line is crashkernel=384M-2G:64M@16M,2G-:128M@16M17:25
hggdhklotz, did you search on LP for this issue?17:26
klotzhggdh yes and feature is new in Intrepid; only developers of feature saying it works now and is in intrepid.17:26
hiberishggdd: I can't set it to triaged. Only confirmed. Is that because I am not in bugcontrol?17:28
klotzhggdh so is it ok for me to file bug now with info likei have presented or should i go to another channel to ask for help?  I'm happy to do either.17:29
hggdhhiberis, I will do it17:29
hggdhklotz, opening a bug is a good idea no matter what. Also, you may get more on17:30
hggdhklotz, #ubuntu or #ubuntu-kernel17:30
klotzhggdh thank you and I will switch to ubuntu-kernel and file bug if they don't know what I've done wrong; thank you.17:31
hggdhklotz, welcome17:33
hiberishggdh: okay, thanks. Is this the normal procedure 'just ask someone on ubuntu-bugs to change is for you'. I remember to have read this somewhere but I cannot find it anymore.17:34
chrisccoulsonping kees - how familiar are you with vte?17:38
chrisccoulsonthe only reason I ask is because you submitted quite a large patch to gnome bugzilla a while ago17:38
hggdhhiberis, to set a bug to triaged/wishlist yes. You have to be a member of bug-control to do that17:40
hggdhhiberis, BTW -- tahnk you for helping17:40
hiberishggdh: no, thank you!17:42
keeschrisccoulson: yup17:58
keeschrisccoulson: been working on getting it upstream for a long time now.17:58
chrisccoulsoncool. upstream removed the ability to build it without ncurses in the new version, and i was going to ask if you could review a patch colin watson just did to make this to work again18:01
chrisccoulsonbug 32184818:01
ubottuLaunchpad bug 321848 in vte "libvte9-udeb depends on libncurses5" [Undecided,New] https://launchpad.net/bugs/32184818:01
chrisccoulsonit builds with the correct dependencies, but it needs a sanity check from someone who's slightly more familiar18:01
keessure, do you have a straight diff of the change somewhere?18:02
chrisccoulsonits in bzr, but I just posted the actual patch in debian/patches here: http://paste.ubuntu.com/110373/18:05
chrisccoulsonthe configure.in change was already in the last version, but colin modified it as I made a mistake (which is why it ended up being linked against ncurses)18:05
chrisccoulsonthe other source changes look very similar to what was already in the old version18:05
keeschrisccoulson: that patch looks fine to me.  Hopefully upstream will take it.18:06
chrisccoulsonit would be nice, but they already removed this functionality from the new version :(18:06
chrisccoulsonhence the new patch to add it back in again18:06
chrisccoulsoni'll leave a comment on the bug report so colin uploads it if you like18:07
keesyeah.  I'm not sure I understand your comment about upstream though?18:08
chrisccoulsonwhich comment was that?18:08
keeschrisccoulson: does ssfe.c even need termcap at all?18:09
keeschrisccoulson: you said upstream might not take this patch?18:09
chrisccoulsonah yeah. i doubt upstream will take the patch, as they already removed this functionality (ability to build without ncurses) from the latest version18:09
chrisccoulsoni was wondering whether ssfe.c needed termcap too18:10
keeschrisccoulson: I think it need to be demonstrated that it's important, and a trivial fix18:10
keesif you remove the entire chunk of headers does it still compile?  :)18:10
chrisccoulsonyeah, maybe i'll discuss this with upstream. i haven't tried removing that chunk of headers from ssfe.c, but I guess it will still compile. It compiles with the new patch which basically removes those headers (in a more long-winded way) anyway18:11
chrisccoulsonthanks for looking at that anyway kees18:14
keeschrisccoulson: sure!18:19
tawmasHello!18:32
tawmasI have a bug where multimedia keys and other extended keys are totally ignored. I followed https://wiki.ubuntu.com/Hotkeys/Troubleshooting and found that neither keypresses nor ACPI events are generated. Do I file a bug against the kernel?18:33
[swb]hey guys18:35
seb128hi bracket named guy18:35
[swb]wondering if anyone would be interested in trying to reproduce a bug in gnome-panel behaviour for me18:35
[swb]heh18:35
[swb]I am called seb18:35
[swb]I normally go by swb but it was taken on freenose18:35
[swb]so I have to have brackets18:35
* ogra sneezes ... 18:36
ografreenose, heh18:36
[swb]hehe yeah18:36
[swb]thats my pet name for it18:36
seb128describe your bug18:36
[swb]its to do with panel position and lockedness18:36
seb128usually people add ___ to their nickname rather18:36
[swb]bug is18:36
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[swb]seb128, aye if its temporary but I wanted to register18:37
seb128I need to use a modifier to type a [ so I will avoid using it ;-)18:37
[swb]haha ok18:37
[swb]are you using a happy hacker?18:37
seb128happy hacker?18:37
[swb]its a leet little keyboard18:37
seb128I'm using an azerty layout18:37
seb128ie french keyboard18:37
[swb]where everything is on modifiers18:37
ogra[swb], he is using one of these weird kbd setups18:37
[swb]ic18:37
seb128anyway gnome-panel bug you were saying?18:38
[swb]anyway, the bug, you make a new gnome panel, set it to be at the bottom, and then unclick the expand18:38
[swb]lock it or dont, it doesnt seem to matter, then gnome-session, low and behold the panel is at the top and locked18:38
seb128"then gnome-session"?18:38
[swb]if you unlock it, go into properties and try and select bottom it flicks back to top18:38
[swb]and you cant drag it18:39
seb128what ubuntu version do you use?18:39
[swb]sorry18:39
[swb]then restart your gnome session18:39
[swb]or X18:39
[swb]Intrepid18:39
[swb]64 bit18:39
[swb]on a core 2 duo18:39
seb128that's a known issue18:40
seb128I though it was fixed in intrepid though18:40
[swb]apparently not...18:41
seb128there is bug #15442 but that's a different one18:41
ubottuLaunchpad bug 15442 in gnome-panel "panels change their position between logins" [Unknown,Confirmed] https://launchpad.net/bugs/1544218:41
seb128[swb]: yours seems similar to bug #3985618:42
ubottuLaunchpad bug 39856 in gnome-panel "Panel in middle of the screen after reboot when not full-sized" [High,Fix released] https://launchpad.net/bugs/3985618:42
[swb]middle of screen would be REALLY annoying18:43
seb128ok, that one got fixed18:43
seb128so yours is similar to the other one18:43
[swb]kind of18:44
[swb]except mine is appearing below the top panel18:44
[swb]rather than switching positions with it18:44
[swb]I want it at the bottom but it cant actually be set to be at the bottom18:44
[swb]but only when not expanded18:44
[swb]sorry I should have mentioned that, it will go to the bottom when its expanded but not when its not, ie you cant actually make that setting in properties without it flicking back instatnyl18:45
seb128is that specific to the lock option?18:45
[swb]no18:45
[swb]when locked the top,bottom. etc sleector is grayed out18:46
seb128open a bug and describe exactly what you do to trigger the issue18:46
[swb]aye ok18:46
[swb]I was wondering if anyone could make a panel, set it not to expand and have it set at the bottom18:46
[swb]in that order18:46
[swb]I wanted to know before filing18:47
seb128I've to run for now but I'll give it a try later18:47
[swb]it works if you set it to expand then set it to the bottom18:47
[swb]aye18:47
[swb]ok cya later18:47
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keesbdmurray: say, I have a question about bug search URLs that is confusing me.19:29
bdmurraykees: okay, go19:30
kees(sorry was, pasting together an example)19:30
keeshttp://pastebin.osuosl.org/2356719:30
keesokay... the first is limited to "in ubuntu", by starting at bugs.lp/ubuntu/ before going to "advanced"19:30
keesthe second one is global, all bugs ubuntu-security is subscribed to19:30
keeshowever, 239894 doesn't show up in the first, where I'd expect it to.19:31
bdmurrayThis that malone bug I mentioned the other day19:31
bdmurrayOr similar19:32
keesoh!  I thought that was limited to the API goo19:32
bdmurrayIt doesn't show up because the non-release task is Fix Released19:32
keesyeah.. hmpf19:33
bdmurrayThey milestoned that bug the other day19:33
keeshrm, I set the non-release task to "new" and it still doesn't show up.  malone bug?19:34
bdmurrayyour first limit is inprogress not new19:34
keesright, but it doesn't see _any_ of the non-release tasks.  :(19:35
keesif I set it to "in progress" then only the release task appears19:35
bdmurrayI see 4 tasks with that search now19:36
bdmurrayfor 23989419:36
keesbut not in the first search (which is limited to ubuntu only)19:36
askandI dont think bug 304981 should be marked incomplete anymore19:38
ubottuLaunchpad bug 304981 in xserver-xorg-video-intel "[i855] Xorg errors and warnings for intel 855GM" [Undecided,Incomplete] https://launchpad.net/bugs/30498119:38
calcheh somehow someone managed to not know how to report a bug in ubuntu but managed to find my email address and send me the bug report directly19:38
calci guess Help->Report a bug never occurred to them19:39
bdmurraykees: as I understand it searching searches the non-release tasks and because that bug doesn't meet your criteria for the search it doesn't show up.19:39
keesbdmurray: yeah, makes sense.  I'll open a bug report about it.19:40
bdmurraykees: it's already open19:40
keesbdmurray: I don't think that task bug is the same -- you said it was due to the top-level task being open or closed?19:40
bdmurraykees: did you try changeing 239894 to In Progress?19:41
keesbdmurray: yeah, it'll show up only if I mark the top task to In Progress.  the per-release tasks never show up.19:41
bdmurrayright and that's the "master task" I think19:42
bdmurraysee bug 31443219:42
ubottuLaunchpad bug 314432 in malone "It's impossible to see all the bugs that affect a BugTarget if some bugs are targeted to one or more series and the Master task is closed" [Medium,Triaged] https://launchpad.net/bugs/31443219:42
bdmurrayand or bug 29012519:43
ubottuLaunchpad bug 290125 in malone "Default source package bugs list missing some bugs" [High,Confirmed] https://launchpad.net/bugs/29012519:43
keesbdmurray: okay, thanks.  I've updated 322009 to reflect that.20:01
lfaraoneCan someone confirm bug 322051 for me?21:00
ubottuLaunchpad bug 322051 in ubuntu-dev-tools "dgetlp doesn't work with dscs offered by launchpad" [Undecided,New] https://launchpad.net/bugs/32205121:00
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james_wlfaraone: doesn't normal dget work there?21:07
lfaraonejames_w: isn't there a reason we have dgetlp?21:08
lfaraonejames_w: normal dget refuses to extract citing invalid sigs for me21:08
james_wbecause you didn't used to be able to dget some of the source packages on lp21:08
james_wdget -u21:08
james_wor dpkg-source -x afterwards21:09
lfaraonejames_w: ah. then shall I change the bug to "delete dgetlp" instead?21:09
james_wprobably21:09
james_wI can't remember if all the places where dgetlp was needed have been fixed21:09
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victorbrcaHi all, I've found a bug that seems to be reported multiple times under different bug number on launch pad.22:28
victorbrcashould I report as duplicate?22:28
victorbrcaI'm not really familiar with launch pad. :-/22:29
chrisccoulsonno need to report a new one if you're sure that the problem you're experiencing is the same22:29
victorbrcaI haven't22:29
victorbrcajust wondering if I should flag the existing ones as duplicates22:29
chrisccoulsonwhich bugs?22:30
victorbrcahttp://pastebin.com/m782138bb22:30
chrisccoulsonbug 28648922:30
ubottuLaunchpad bug 286489 in linux "Intrepid Ibex 2.6.27-7: r8169 driver does not work with Realtek RTL8111B gigabit ethernet chip in Ubuntu 8.10 BETA" [Undecided,Confirmed] https://launchpad.net/bugs/28648922:30
chrisccoulsonbug 29366122:31
ubottuLaunchpad bug 293661 in linux-restricted-modules "Crash with driver r8169 (Realtek)" [Undecided,New] https://launchpad.net/bugs/29366122:31
chrisccoulsonbug 21249722:31
ubottuLaunchpad bug 212497 in linux "r8169 driver does not work with Realtek RTL8111C gigabit ethernet chip in Ubuntu 8.04 Hardy Heron" [Undecided,Fix released] https://launchpad.net/bugs/21249722:31
chrisccoulsonbug 14134322:31
ubottuLaunchpad bug 141343 in linux "r8169 driver does not work with Realtek "PCI-E" 8111B integrated network controller" [Medium,Fix committed] https://launchpad.net/bugs/14134322:31
chrisccoulsonbug 20537422:31
ubottuLaunchpad bug 205374 in linux "r8169 Driver not stable with Realtek 8111C" [Medium,Triaged] https://launchpad.net/bugs/20537422:31
victorbrcacool22:31
victorbrcaI ddn't the bot could do that22:31
victorbrcaThey are all related to the same chipset and module on Ubuntu22:32
victorbrcaVery similar problems present on different versions of Ubuntu and different kernel versions22:32
chrisccoulsonthe problem is with kernel bugs is it can be difficult deciding if they are duplicates. very often, very different bugs can have the same symptoms22:33
chrisccoulsonunless you are absolutely sure they are the same, then i'd leave them as they are for now22:33
victorbrcaok!22:33
victorbrcawhat happens if I do select the option of "Mark as duplicate"?22:34
victorbrcahow much editing power do I have over bugs?22:34
victorbrcaI'm just a normal user!22:34
chrisccoulsonyou can do most things. you can add comments, edit the description, mark as duplicates, change the status, subscribe people, add tags, re-assign etc22:35
loic-mvictorbrca: normal users can mark bugs as a duplicate. However, unless you're sure the bugs are exactly the same, you'll end up with 2 things:22:35
loic-mictorbrca: more launchpad points, and far less friends22:35
loic-ms/ictorbrca/victorbrca/22:36
loic-m;)22:36
victorbrcaloic-m: lol22:36
victorbrcaloic-m: Thanks for the info. I'm more interesting in helping fixing the problem.22:36
victorbrcaloic-m: Sometimes having multiple entries for the same problem can be a draw back.22:37
chrisccoulsoni have to admit, i have wrongly marked bugs as duplicates before, and people aren't happy when you do that22:37
loic-mvictorbrca: marking bugs as duplicate is more harmful than leaving them as they are22:37
victorbrcaloic-m: Good to know!22:37
chrisccoulsonits sometimes a pain to undupe bugs afterwards, especially if theres a lot of them22:37
chrisccoulsonand everyone subscribed to the main bug and its duplicates get bug spam ;)22:38
loic-mvictorbrca: it's easy for the dev fixing the bug to mark other bugs as duplicate when he's confirmed the fix works for everybody (or gets enough logs to check they're the same)22:38
victorbrcaIs there a "guide" or "code of behaviour" I can find for launchpad?22:39
loic-mvictorbrca: while if you mark bugs as duplicate who aren't, it means some of them are going to take far longer before one notice they're not solved22:39
victorbrcaI'm glad I ddn't!22:39
loic-mvictorbrca: and people filing the bugs might have "gone away" in the sense they relly on other people to provide the information22:40
victorbrcaWould be doing bad when what I really wanted to do was help.22:40
chrisccoulsonvictorbrca - there is a code of conduct you can sign22:40
chrisccoulsonhow do i get ubottu to show the link to the CoC?22:40
victorbrcaIf I find a solution, which bug should I report it under? All of them (like I did before)?22:41
loic-mvictorbrca: we all learn by trial and error (or by seeing mistakes), but for duplicate the idea is it's really hard when it's related to hardware/kernel/drivers, and easier for software22:42
chrisccoulsonalthough it can be hard for some other software too22:43
victorbrcaSo I should really just take another look at all the bugs and try to find out which is the most applicable to my situation,22:50
victorbrcathe add my resolution there.22:50
victorbrca**then22:50
Craig73Would someone be able to assist me in switching bug #110873 to "won't fix".  Thanks.  [technically the developers updated the comments in the config file, but as the defaults didn't change it is won't fix]23:08
ubottuLaunchpad bug 110873 in shorewall-common "BitTorrent macro should use ports 6881:6999, not only 6881:6889" [Wishlist,Confirmed] https://launchpad.net/bugs/11087323:08
hggdhCraig73, can you add a link to the maillist archives with this dialog?23:13
hggdhand -- even if upstream decided not to change it, we could have a local patch to do it (which I am, personally, against: too many ports)23:14
hggdhCraig73, never mind. I added it in & closed wont fix. Thanks for the help23:24
Craig73Oh I could have done that /sorry I grabbed some dinner23:26
hggdhCraig73, np. I am very glad you helped. Thank you, really.23:26
Craig73Thank-you as well (and I know to link to the mailing list in the future rather than cut and paste)23:27
hggdhit is always a good thing to provide the links -- helps when somebody tries to backtrack23:27
Craig73I agree though that patching it ourselves should be avoided... I could see writing the patch for them (well not this case) assuming it's just a matter of resources.23:29
Craig73ok ... later23:29

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