[00:24] hi [00:45] hey Hew [00:45] Hello emma [00:45] Who here is a bug expert who can be a bug mentor? [00:46] I might be of some assisstance [00:46] emma: What do you mean by bug mentor? Are you starting as a member of the bug squad? [00:48] Nope. I am the founder of a Virtual Linux Users group and we have a team in the Bug Jam [00:48] It says in the instructions to invite an expert to hang out with you for the event. [00:49] So please come to ##club-ubuntu-bugs if you would like to. :) [01:00] bdmurray: I completely forgot about that cdd/education-chemistry bug patch I submitted. thanks for finding it! :) [01:03] greg-g: no problem! [01:16] hi all! [01:16] how is the GBJ going? [01:18] hey all, when you get a bug that is valid against a package that is the most recent that ubuntu provides, but upstream there is a newer package that may fix the package. What is the optimal way to handle the bug (i sent it upstream as a bug against what ubuntu ships, but is this the "best" thing to do)? [01:19] bcurtiswx: if they bug is fixed upstream, they probably don't want you to open a new ticket in their bug tracker, as they have nothing to do to fix it. [01:20] with respect to how to fix it for Ubuntu, see what version is in debian, if it is the newer version that has the fix, request a sync. [01:20] greg-g, ok thx [01:21] if not, see if you can provide a debdiff that provides the fix for the current ubuntu version (would require you to find the fix in the upstream code repository) [01:21] greg-g, what would I do in a situation where i can't find a fix but they may still have one? just push it upstream as is? [01:23] what do you mean "can't find a fix but they may still have one" ? [01:24] i'll search through tickets and changelogs and can't find anything relating to the bug im trying to push upstream [01:24] i can't find it, but maybe I missed it [01:24] first, just to be clear. If upstream has fixed the problem (say, the bug was in Tomboy, and the latest Tomboy does NOT have the bug) then don't send it upstream, that will just annoy them [01:25] bcurtiswx: do you have an example? [01:25] https://bugs.launchpad.net/pidgin/+bug/219093 [01:25] Ubuntu bug 219093 in pidgin "MASTER pidgin crashed with SIGSEGV in strlen()" [Medium,Confirmed] [01:25] instead of talking theory might as well speak specifically to your issue :) [01:26] not a prob, i can't find things on the upstream site, but im afraid im not searching well enough (as i don't know the best ways to search for a possible fix) [01:26] in that bugs case, i searched... but like you said, i don't want to be annoying and im afraid i didn't look hard enough :-\ [01:27] bcurtiswx: oh, I thought you said that upstream had fixed the issue, I don't see any indication of that on either bug (LPs or the one upstream) [01:27] oh, in my case idk if they have in a newer version of plugin-pack [01:27] i searched, and looked.. but i didn't see anything [01:28] oh... ok, I think I misread your first statement. I thought you meant that the newer upstream version DID fix the bug, not MAY. [01:28] sorry [01:29] in this case, yes, you forwarded it upstream correctly, now wait for the upstream people to tell you what the status is. [01:30] greg-g, ok ty [01:33] bcurtiswx: you're welcome. thanks for your help getting these bugs sent upstream, that is usually a very needed task! [01:34] go forth and forward! ;) [01:34] greg-g, yeah i needed practice sending things upstream. I'm working towards joining bug-squad [01:34] good deal [02:08] If an ISA device is being detected but not given it's correct driver, where to assign it? udev ? [02:16] * genii makes more coffee [02:17] genii: linux (the kernel) is the correct package [02:17] bdmurray: OK thanks [02:31] just to distract all you others working on the global bug jam (so Michigan doesn't start out too far behind tomorrow!) here are some pictures from the chicago team: http://www.flickr.com/photos/nixternal/sets/72157614128315299/ [02:32] woohoo! [02:32] we just ordered a bunch of Chicago Pies too [02:35] I'm looking at bug 325324, which the reporter states is a problem in all terminal programs. What package would this be assigned too? [02:35] Launchpad bug 325324 in ubuntu "Hebrew not displayed correctly in terminal" [Undecided,New] https://launchpad.net/bugs/325324 [02:43] Hi [02:45] https://wiki.ubuntu.com/Bugs/Responses [02:55] sktrdie: ? [02:55] why did you leave [02:55] I left? [02:55] yes Haha [02:56] you can only connect to 1 server at a time? [02:56] SHIT! [02:56] I did /server instead of /connect :( [02:56] haha [02:56] damn tequila [02:56] kungfooguru: you jamming bugs for Ubuntu? [02:57] its pricy [02:57] Hi [02:57] i have bug [02:58] this channel is great now [02:58] thanks for being you [03:01] YAYA [03:02] jbalint: ! [03:05] why so quiet [03:05] no bug stomping? [03:05] people are resting up for tomorrow? [03:05] hi kungfooguru [03:06] we're all bug stomping, actually. [03:06] j1mc: ! [03:06] cool [03:06] there's about 12 people here - it's going ok. [03:06] cool [03:06] j1mc: where is 'here'? [03:06] I plan to stomp some Tilda "bugs" this weekend, hehe [03:06] andrew: ubuntu-chicago bug jam. [03:06] ah, nice [03:07] andrew: https://wiki.ubuntu.com/ChicagoTeam/Projects [03:07] I'll be attending phlly's tomorrow [03:07] andrew: cool [03:07] kungfooguru: i thought you popped up in #chiglug - i didn't notice what chan i was in. [03:07] haha [03:18] Hey, if somethings regarding wireless, should it be packaged in linux kernel? [03:21] in linux kernel? [03:21] do you mean builtin instead of a module? [03:22] or something else? [03:22] he may mean "assigned to the linux kernel" [03:22] s/he/they [03:24] woo [03:24] kungfooguru: woo [03:24] yaya [03:24] ask your questions people [03:25] diginux: woo [03:25] diginux: i want you to file 800 xfce4-menu bugs [03:25] haha [03:25] he could [03:25] j1mc: im on it! [03:25] j1mc: bug 1, it doesnt exist! [03:25] https://bugs.launchpad.net/ubuntu/+bug/1 (Timeout) [03:25] what about Window Maker bugs! [03:25] we fixed it [03:26] j1mc: wait, there is a menu editor now? [03:28] diginux: sorry - i was referring to bug number one - just joking. :) [03:28] hehe dammit :) [03:32] i want some HW specs from a reporter's machine should i ask him for the dmidecode? lshw? or the link at the Ubuntu HW database? [03:33] what kinds of hw specs are you looking for? [03:33] what purpose will they fill? [03:34] i suspect that some of the cheese problems are caused by low specs, specially webcam high resolution, [03:35] so you mean processor speed, specifically? [03:35] i read at some post by phillipo about that problem, so i want to get some data to check that lead... [03:35] well, yes.. that would do it.. [03:35] but i wonder if we could get a "better" way of getting the specs.. [03:36] lshw is probaby good then, yes? [03:41] ok, i'll ask that thks! :) [03:42] np [03:43] i'm looking at this bug: https://bugs.launchpad.net/ubuntu/+bug/332385 - what would be some good ways to found out what the issues are? request his xorg log file? it sounds somewhat hardware/bios settings related. [03:43] Ubuntu bug 332385 in ubuntu "Keyboard inoperative at boot" [Undecided,New] [03:48] hmmm, that comment could have done without the first part. [03:50] j1mc: I really don't know, that is a weird quirk from his BIOS, xorg mght help, but if he is using any new version of ubuntu there might not be much in it [03:52] greg-g: i was thinking of the xorg log file, not necessarily the xorg.conf. [03:53] j1mc, maybe it has to something to do with evdev [03:54] j1mc: ah yes :) [03:54] * greg-g has made two mistakes based on misreading in a short time, he should get more coffee [03:55] hehe [03:55] what makes you say evdev? [03:55] is there something standard to do with a bug that's not written in English? [03:57] emma: you can ask them to post in english, or have someone from the loco team that speaks that language translate it (or better yet, triage it, then translate) [04:01] j1mc.. because xorg is moving or moved to evdev and i've read about some weird things with mouse and kbd.. but it could be soemthing at the kernel level too... [04:02] andresmujica: i've assigned it to xorg-...evdev and used the default xorg bug response request to see if i can get more information. [04:09] j1mc, ask the reporter if while the system is booting, the kbd works.. changing console, writing stuff at it... that way u can be sure if it's a xorg issue or a kernel one [04:11] andresmujica: thanks - will do. [04:15] Does anyone know if there will eventually be stats for individual and team output for this GBJ ? [04:16] I remember the first GBJ that was a big motivator for us :) [04:30] emma: http://ln-s.net/2t1Z see 2.How to participate [04:30] I think the answer is yes. [04:33] emma: but the stats would be available in about a week or so.. be sure to get into the 5-a-day-participants LP team [04:33] andresmujica: cool yes, everyone on our team is doing that. [04:33] thanks! [04:37] hmm, according to bugs without package link, about 400 bugs had been assigned... yesterday it was ~1500 .. now is ~1156 !!!.. or i'm looking a different link..? [04:45] Help me find a bug [04:46] https://wiki.ubuntu.com/GlobalBugJam see potential bug targets [04:48] wow thanks [05:00] hello [05:03] * genii hands emma a coffee [05:14] thanks :) [05:14] emma: Anytime [05:18] could someone look at Bug #75028 it was reported 2 years ago and the reporter is still experiencing the problem [05:18] Launchpad bug 75028 in quagga "ospfd starts way too late in the boot process" [Medium,Incomplete] https://launchpad.net/bugs/75028 [05:19] i posted a bug [05:19] please vote me [05:30] sktrdie: do what? [05:30] please [05:32] maco: i think he wanted to be voted as the best bug report. :/ [05:32] thanks for explaining [05:32] sktride: vote +1 [05:32] happy [05:34] j1mc: um...since when does that award exist? [05:35] It is [05:35] maco: :/ i think crimsun would know if it did. [05:35] i don't think it does, though. [05:35] j1mc: crimsun is dtchen nowadays [05:36] maco: good know. [05:38] Thanks for upvoting [05:45] BYE [05:49] dtchen: when/why did you change your nick? [06:13] Is it me or is LP slow today [06:13] the latter [06:13] reported, etc., etc. [06:14] bleh, annoying for bugjam [06:15] fixed now [06:19] calc: i think he wanted it to fit his actual name more closely [06:19] work requirement, and i got tired of using /nick repeatedly [06:53] anyone around know about ecryptfs-utils? [07:19] good morning [07:19] Can we please be a little more careful as to how we give out bugcontrol priviledges? [07:19] * Laibsch mumbles something about bug 331222 [07:19] Launchpad bug 331222 in ubuntu "quite a few asian mirrors malfunctioning" [Undecided,New] https://launchpad.net/bugs/331222 [07:20] I had to reopen so many bugs lately from overenthusiastic newbies, it's not funny anymore [07:20] s/as to how/as to who/ [07:21] Laibsch: try to email the bugs email list about it [07:21] reopen from Invalid or Wontfix? [07:21] Laibsch: (i support you, and I suspect a lot of others to do) but here will be just bikeshedding [07:22] you don't need bugcontrol membership to mark Invalid [07:22] dtchen: invalid, but what's the difference? [07:22] Laibsch: (because the canonical people that make these decisions will not be here now0 [07:22] Hobbsee: what's the address? [07:22] Do I need to subscribe to post? [07:22] because anyone can mark as Invalid, so it's not necessarily bugcontrol membership that's up for discussion [07:23] * Laibsch really hates member-only lists that I only want to shoot a quick mail to [07:23] dtchen: Oh, is that right? [07:23] Laibsch: it's on lists.ubuntu.com, but i suspects it's ubuntu-bugs@ [07:23] i'd say you have to subscribe [07:23] grm === dodger__ is now known as Hurtz [07:24] dtchen: If that is the case, the thing just becomes one of "don't allow setting to invalid", maybe set to incomplete as the maximum [07:24] for the "ordinary" user [07:24] * Laibsch doesn't really do ml for ubuntu so far [07:25] The good thing about this is I just found out there is a FOSS-related conference held today in the vincinity [07:26] although it won't help me much because it ends in 5 minutes ;-) [07:28] Hobbsee: I doubt ubuntu-bugs@ is the right place, I seriously doubt anyone is following that [07:28] https://lists.ubuntu.com/#Bug+Lists [07:28] I can't find a better one atm, though [07:28] ubuntu-bugcontrol, I believe [07:28] ubuntu-wa [07:29] oh, yes, that [07:29] or bugsquad [07:29] bugsquad [07:29] yes [07:31] heading off to our bugjam venue. cya guys later :) [07:34] * andrew is heading off to bed... [07:34] cya guys later [07:35] * d-b wanders about "random" crashes from people. [07:35] wonders* [07:36] and Hobbsee can i pm you ? [07:36] d-b: if you like. i'm not overly here though [07:38] Hobbsee: Who are the guys from Canonical "in control" of this? Looking through the recent mails on the bugsquad ml, I see no familiar names. I wonder if opening an LP ticket wouldn't make more sense? [07:39] Laibsch: bdmurray / heno, afaik [07:40] Laibsch: this weekend is the Ubuntu Global Bug Jam. [07:40] I know [07:40] Okay good. [07:41] Laibsch: I think one of the purposes of the GBJ besides triaging bugs, is to get more people involved. There is a cost involved with that which may be considered an investment. [07:42] I perfectly understand that [07:42] I think it can be handled differently, though [07:42] a) don't give -bugcontrol priv to "any bum off the street" ;-) [07:43] Laibsch: i don't think they do, currently [07:43] wait. or is that quality? [07:43] b) don't allow setting to invalid w/o -bugcontrol which apparently is now possible [07:43] maximum of incomplete for those without upper privs [07:44] * Hobbsee wonders if launchpad actually has implemented that. [07:44] And if nobody answers, then let the autoclean-up routine kick in [07:44] Hobbsee: what exactly? [07:44] I think the guy who closed 331222 indeed have no privs whatsoever [07:44] Laibsch: A is a non-issue as they don't give those privileges to just anyone. there is an application process and it only last for 3 months before you must renew with bdmurray. [07:44] ? [07:44] I never have to reapply [07:45] I guess I do good work ;-) [07:45] well, that is the way it is done currently, maybe you slipped through and brian accently set to you never expire. [07:45] ;) [07:45] IIRC I've had two bugs closed from people who just got their privs which were wrong [07:46] I would suggest talking with them, might as well try to educate (there is a "contact this user" feature now in LP, instead of having to use the bug comments) [07:46] eeep at less control [07:48] and did launchpad just crash ? [07:49] greg-g: I do try to educate them, but I guess it comes to a point where I get the feeling I have to educate too many people that shouldn't have had the power to make changes that necessitated that in the first place [07:49] IMHO: learn first, get power later [07:49] you can do quite many things without power [07:49] that is fine, I'm not arguing against your point. it was just a suggestion instead of using the bug comments as a place to educate people. [07:50] thanks [07:50] thanks for being involved :) [07:51] But I'll continue to use the comments since a) it's easier for me and b) it's public [07:51] does https://launchpad.net/~bugsquad give any privs or is it only with ~bugcontrol? [07:52] control only [09:47] aloha from ie bugjam [09:49] hi everyone [09:49] hey === Richie is now known as WelshDragon [09:58] hey everyone [09:58] does anyone can explain me how the new 5-a-day stuff works ? [09:58] ih a guy did yesterday [09:58] um [09:59] czajkowski: can you find out the logs ? [09:59] dholbach [09:59] him [09:59] he explained [09:59] yep I sure he is the one... [10:00] czajkowski: do you have the logs ? [10:00] um [10:00] it was in loco-teams [10:00] is that room not logged? [10:01] I was idling there [10:01] may be I have them [10:01] let me check [10:01] in and around 3 or a little before hand [10:02] I have it indeed... [10:02] thanks czajkowski [10:07] no probleme [10:23] Anyone else having launchpad timeout issues still? [10:33] stefanlsd: I can confirm those timeout issues... I cannot open this page: https://bugs.launchpad.net/ubuntu ... [10:33] same here [10:34] timout error [10:34] i just guess that the server is overloaded because of the huge bugjam [10:35] aye [10:36] hey all, im ready to start beating up on bugs with the rest of the chicago loco team [10:37] yeah. trying to search for a bug with package and timing out [10:40] we're the same over here i ireland [10:40] nobody can get access to it [10:41] Hello, is a missing webcam driver considered as a bug ? if yes, to what package assign it ? [10:42] If you know the bug number, you can access to the page, for instance this page: https://bugs.launchpad.net/ubuntu/+source/simple-ccsm/+bug/258665 works great, but if you want to access Ubuntu bugs you cant! [10:42] Ubuntu bug 258665 in simple-ccsm "simple-ccsm crashed with SIGSEGV in g_closure_invoke()" [Undecided,New] [10:50] mads-hk: it was overloaded yesterday. You'd have thought that Canonical would have thought about this and sorted out some extra servers. [10:50] czajkowski: are you doing a bugjam over in EI at the moment ? [10:50] BrummyBugJam: IE yes :) [10:51] but we cant get ointo the site atm [10:51] I meant to say Eire.. [10:51] so we're doing a talk [10:51] there are 9 of us here [10:51] Hey guys... We are sitting here in Denmark... And we know sh** about bug triaging.. Any nice beginner links? [10:51] BrummyBugJam: tis ok [10:51] :) [10:51] mads-hk: https://wiki.ubuntu.com/Bugs/HowToTriage [10:51] czajkowski: I dont know whether you're the kind to think you're not part of the UK, but we're also coordinating UK Bugjam stuff in #ubuntu-uk-bugjam [10:51] okay thanks stefanisd :) [10:52] BrummyBugJam: *grin* :) [11:11] Hi, this https://bugs.launchpad.net/ubuntu/+bug/267327 really doesn't look like a bug and its very old. Should I close it and direct the user to the xubuntu forums? [11:11] Ubuntu bug 267327 in ubuntu "Xubuntu sessions not loading properly" [Undecided,Incomplete] [11:26] ziroday> i think its simply xfce-panel [11:26] alt + f2 then xfce4-panel [11:26] Rafik: yeah, its most likely the reporter had removed xfce4-panel from his startup sessions list [11:27] indeed [11:27] Rafik: in which case its not a bug, as its a user configuration? [11:27] no? [11:28] i'd say it's not a bug, but i'm not enough experienced to be sure ^.^ [11:28] Rafik: right, shall mark it as invalid. Its going to expire soon anyway [11:29] good then :) [11:29] Rafik: thanks for helping :) [11:29] ziroday> yw ^^ [11:37] Hey. How are hardware bugs usually handled? Seeing as it's not something Ubuntu can solve. [11:41] CMooney: Is it hardware as in something ubuntu should support? Do you have a link? [11:45] stefanlsd, I decided to mark it as invalid. It's bug #326812 [11:45] Launchpad bug 326812 in ubuntu "Boot freezes" [Undecided,Invalid] https://launchpad.net/bugs/326812 [11:47] By any chance is the Launchpad server being hammered at the moment? [11:47] since this morning [11:48] it seems to be a bit slow [11:48] and by slow I mean time outs [11:48] ....ah well [11:50] it was bad yesterday, today it's barely usable... Nafallo - you doing anything to fix this? [11:50] Nafallo: please [11:56] AAAAAAAAAAAAAAAAAAAAAA :-P [11:57] Nafallo: morning [11:57] Yeah going a bit slow :) [11:58] * ebel waves from the irish bug jam event! [11:58] :-) [12:00] Nafallo: so you going to work some sort of magic? [12:01] czajkowski: like what? :-) [12:03] * Mean-Machine waves at ebel [12:04] Got another question! How are bugs caused by closed drivers usually handled? Put as "invalid" and "sorry, we can't really do anything about it?" [12:06] Nafallo: Like fixing LP! [12:07] lol [12:09] LP is looking better [12:10] CMooney: Well sorta yeah. We can't fix closed source stuff [12:11] ebel, K. He hasn't tried the open driver yet, so decided to report as incomplete asking him to try the open driver [12:32] Goooooodmorning === BrummyBu1Jam is now known as BrummyBugJam [12:41] HELLO! [12:41] Hey dholbach. [12:41] hiya jpds [12:43] HEY YOOO! PARTY PEOPLE IN THE HOUSE! Put your hands in the aaaaaaiir! [12:44] Why don't your switch to launchpad server to Windows Server 2000? Guess thats working better? ;) [12:44] mads-hk: are you trolling? :) [12:44] If people think that mads-hk is rather crazy. Then think how it is to be in the same room with him :S [12:44] mads-hk: No, someone's repointing it at the secondary DB. [12:44] dholback -> A bit :( Im sorry :( [12:45] no worries, just wanted to know if we're on the same page :-) [12:45] dholbach: I was on the way to op and stuff [12:45] any news about the launchpad server? [12:45] What calling it a BuggyBugjam? [12:46] mads-hk: you can try joining #launchpad and see if there's talk about what's going on [12:46] dholbach: there isnt. But this is meaning that things are really not going well [12:47] dholbach: It has been broken for hours, and IS knows of it. [12:47] alrighty [12:50] dholbach: heys! [12:51] hiya stefanlsd [12:53] i'm trying to assign a package to a bug regarding the greek polytonic keyboard in which most of the letters work but the accents do not. Does anyone know which package these kind of bugs get assigned to? https://bugs.launchpad.net/ubuntu/+bug/158439 [12:53] Ubuntu bug 158439 in ubuntu "Greek Polytonic keyboard doesn't work!" [Undecided,Incomplete] === negonicrac is now known as Guest19253 [13:13] test [13:21] Anyone got any advice on rpenhalls q above? ^^ [13:22] hi people, we have a video stream of the ubuntu Birmingham bugjam setup and running @ http://autoview.autotrain.org/mod/resource/view.php?id=26 [13:23] hi there from the berlin gbj [13:23] rpenhall: dunno - maybe xkeyboard-config? [13:23] hiya ccm, hey michazoet! [13:24] hi dholbach [13:24] BrummyBugJam, bon appetit from Denmark. ;) [13:25] :) [13:25] let's bug jam people! [13:25] hey ccm, how are you? [13:25] dholbach: thanks :) [13:26] heya james_w [13:26] BrummyBugJam: south africa watching you guys eat [13:26] james_w: fine, nice to see you again :) [13:27] james_w: the interview is already up on youtube but needs a re-edit as jorge's names is spelled completely wrong :) [13:28] hey dholbach [13:28] don't point at people ;) [13:28] dholbach: when do you think stats will be coming thru... [13:28] ccm: I saw it, it looks good despite the typo :-) [13:28] stefanlsd: soon [13:35] HEY - WE WANT CHOCOLATE CAKE!!!!!!!! [13:35] stefanlsd: yes, yes we do. [13:35] * Nafallo pokes Daviey [13:45] both edge and production should be better now; thanks to spm [13:45] yoohoo! [13:48] https://bugs.launchpad.net/ubuntu back working [13:48] :) [13:48] Jamming! [13:48] We be jamming! [13:50] stop or that song will be in my head [13:52] hello!! [13:53] anyone nows about a GBJ event around Houston, Texas? [13:53] dholbach: can you add zeth0 to 5-a-day ? [13:54] BrummyBugJam: just join the 5-a-day-participants team in LP [13:54] nvm,, hes done it himself *claps* [13:54] it's open [13:56] woohoo [13:56] dholbach: that whole 5 a day seems to be confusing a lot of folks [13:57] dholbach: Rock on!!! ;) eveyone at FB is being asking me about what's GBJ? what should i do?!! hehe it's pretty cool!! [13:57] czajkowski: what's confusing? [13:57] andresmujica: what are you looking for? documentation? [13:58] andresmujica: https://wiki.ubuntu.com/RunningBugJam#Material maybe? [13:59] dholbach: np for that, they seem to be wonder about bugs and Ubuntu.. not as they're actually using Ubuntu... they're getting curious about it and how is possible that hundreds of people around the world are joined at the GBJ !!! [14:00] andresmujica: and they're all there at the event? [14:00] dholbach, are we tagging triaged bugs via the 5-A-Day command? [14:00] andresmujica: just give a short presentation then :) [14:00]