/srv/irclogs.ubuntu.com/2009/03/11/#ubuntu-bugs.txt

hggdhI think LP does it automatically00:22
=== asac_ is now known as asac
bdmurraysavvas: Yes00:54
savvasthanks bdmurray :)00:56
savvasah, hggdh as well :P00:56
Laibschsome kind soul to help me understand the compile failure in http://tinyurl.com/dyln2m so that I can progress with bug 340298?01:11
ubottuLaunchpad bug 340298 in cups "[Jaunty] Canon Pixus 550i stopped working a few days ago" [Undecided,Incomplete] https://launchpad.net/bugs/34029801:11
Laibschpstocanonbj.c:6:23: error: cups/cups.h: No such file or directory01:12
LaibschIs some cups-dev package missing in the compile-time dependencies?01:12
LaibschIt was indeed as simple as that, missing compile-time dependency01:40
Laibschlibcups2-dev01:41
tlcoffeewhen seeing a duplicate bug we just need to mark it as duplicate or do we need to comment as well03:11
greg-gtlcoffee: search this page for "duplicate" https://wiki.ubuntu.com/Bugs/Responses03:13
tlcoffeethnx03:13
=== teKnofreak is now known as techno_freak
bz0bhey guys, anyone know how to solve the issue with the tty messing up, like unreadable and can't see anything06:12
persiabz0b, Have you tried "reset" ?06:35
bz0bpersia, what do u mean reset06:37
Ryan52bz0b: run the command reset06:38
bz0bok06:39
persiaIt's a command from the ncurses-bin package06:39
bz0bas room06:39
bz0bas root*06:39
Ryan52as whatever user you are experiencing the problem as, in that tty.06:39
bz0blike clear06:39
bz0bya that fixed it06:39
bz0blol06:39
Ryan52ya, sort of.06:39
bz0bwhy does that happen at boot up though?06:40
persiaIt shouldn't happen at boot up.  That's worth a bug.06:42
bz0bok06:44
bz0bso how do i post a bug, i've never done it before06:44
bz0bmy gfx card is intell 4500 mhd06:44
bz0bintel*06:45
bz0bbrb06:50
dholbachgood morning07:06
thekorngood morning!!07:19
YoBoYgood morning07:40
hggdhgood morning07:43
=== mdz_ is now known as mdz
YoBoYbug 340834 << not a bug, but a feature request or a more complicated and expensive discussion request, how i triage this ?10:20
ubottuLaunchpad bug 340834 in gnome-power-manager "Power Manager misnames "External power" source as "AC power"" [Undecided,New] https://launchpad.net/bugs/34083410:20
=== jussio1 is now known as jussi01
YoBoYbug 340834 -> wishlist10:32
ubottuLaunchpad bug 340834 in gnome-power-manager "Power Manager misnames "External power" source as "AC power"" [Undecided,New] https://launchpad.net/bugs/34083410:32
davmor2GrueMaster: Morning Dude10:38
GrueMasterMorning.  We're having dns issues, so I'm popping up and down like crazy.11:04
pfarmer/wc/13:42
bddebianBoo15:03
=== yuriy_ is now known as yuriy
torkianohello all, I'm testing jaunty alpha5. If I find a bug is there any rule about the subject of the bug report? eg; [jaunty] or  [alpha5] ...16:20
popeypersonally i use [jaunty] because alpha5 will be passed soon16:21
torkianopopey: do you know if there is any document in the wiki for this question?16:22
popeypass16:22
hggdhtorkiano, just mark it as [jaunty] in the title, and in the description make sure you add in the applicable package versions16:26
torkianohggdh: ok, and no tags?16:28
persiaOr just file it with `ubuntu-bug ${package}` which automatically adds all sorts of useful information, including sufficient data that we can tell not only that it's jaunty, but where in the development cycle it happened.16:28
hggdhtorkiano, persia's option is even better. But no, there are no specific tags for alpha16:29
persiaAnd it's not usually very helpful to know that it's "jaunty" or "alpha X" when figuring out the cause of the bug anyway.16:30
persiaThe specific package version is *much* more useful.16:30
charlie-tcatorkiano: instead of alpha 5, it might be more useful to test the daily image, which becomes alpha 6 tomorrow16:33
charlie-tcaA lot of issues with alpha 5 cd have already fixed16:34
torkianook, thank you all16:34
=== dholbach_ is now known as dholbach
pedro_Ubuntu QA Meeting in ~4 minutes at #ubuntu-meeting16:56
nullackping seb12816:57
seb128nullack: contextless ping = no pong16:57
nullackSebastien you know what Im pinging about16:58
nullackseb128 - the bug I mailed you on16:58
seb128nullack: no, I didn't get any email from you16:58
nullackseb128 Then LP is bugged too16:59
nullackseb128 Anyway its 22898116:59
nullackbug #22898116:59
ubottuLaunchpad bug 228981 in gnome-system-tools "Time and Date GUI Workflow Broken on NTP Install" [Undecided,Confirmed] https://launchpad.net/bugs/22898116:59
seb128nullack: ah, lp comment, yeah, I get some hundred emails every day16:59
seb128nullack: and I don't read g-s-t bugs ;-)17:00
nullackseb128 Now that Ive logged onto IRC especially for you, can you please cast your eye over it, and see if it can get some of that magic of yours :)17:00
seb128looking17:01
nullackseb128 thanks17:01
torkianois bug 338977 related to kmix or to alsa?17:02
ubottuLaunchpad bug 338977 in kdemultimedia "[jaunty][alpha5][kubuntu] Volume control kmix doesn't work correctly in DELL XPS 1330" [Undecided,New] https://launchpad.net/bugs/33897717:02
seb128nullack: what sort of feedback do you want?17:02
seb128nullack: it's a bug but very very low on my priority list17:02
seb128nullack: we should just drop time-admin from the default install imho and use the gnome-panel dialog17:02
pedro_hey MrKanister17:02
seb128it lacks ntp sync right now though...17:02
MrKanisterhi pedro_17:02
nullackseb128 I can push it up steam if its in gnome with no debian or our patches17:03
MrKanisterpedro_: I hope I am on time for the qa meeting ;)17:04
seb128nullack: it's an ubuntu patch to install ntp I think and there is nobody working on it upstream for some cycle17:04
pedro_MrKanister: you are ;-)17:04
nullackseb128 Ok, understand, you will prioritise it as needed - Ive got full confidence in ya. Just seems to me to be a silly dam bug :)17:05
seb128nullack: we have ve around 6000 silly desktop bugs on launchpad17:06
seb128nullack: would take around 80 years to fix all those with the ressources we have17:06
=== fader_ is now known as fader
seb128random number but you get the issue ;-)17:06
seb128I'm looking at ffmpeg crashing for lot of people and that sort of issue right now17:06
nullackseb128: Understand, youll prioritise like always17:06
seb128ntp seems such a detail ...17:06
nullackseb128 Yeah, and the code uses legacy 32bit capabilities from the kernel too, I bugged that as well17:07
bcurtiswxok, ive linked bugs upstream before... why cant i find it anymore..17:19
charlie-tcabcurtiswx: what did you lose?17:20
bcurtiswxcharlie-tca, this may be my dumb error for the day, one sec17:21
* charlie-tca wishes for only one 17:21
bcurtiswxlol17:22
bcurtiswxcharlie-tca i cant find the link to add upstream bug watch17:22
charlie-tcaalso affects project?17:22
bcurtiswxyeah, its an older bug... but i get errors17:22
charlie-tcaMaybe it doesn't have an upstream source yet17:23
bcurtiswxits pidgin17:23
bcurtiswxi have the link to the bug report17:23
bcurtiswxtheres nothing in that section to paste the link into17:23
charlie-tcaIf it comes up with "project name: " or similar, just type in pidgin17:25
bcurtiswxah ha17:25
charlie-tcaIt should then give you the right box17:25
bcurtiswxyeah that was it... dumb me #1 today17:25
bcurtiswxwell at least it happened after 12PM17:25
charlie-tcaNo, it is launchpad being dumb today17:25
bcurtiswxcharlie-tca: thanx though17:28
charlie-tcano problem.17:28
charlie-tcaTook me a long time to figure that one out17:28
bcurtiswxhey all, is there a wiki page that shows a general user how to apply a patch file17:57
bdmurrayNot that I've seen17:58
bcurtiswxidk how to myself.. but someone has attached a patch to a bug report im triaging and i'd like to offer the user a page that tells them how to use it... (maybe an idea for a wiki page)?17:59
bdmurraysounds like a good idea to me18:00
bcurtiswxanyone interested?18:00
bcurtiswxif need be, i can google around for how tos and create a page... but if anyone already knows how.. it would save  me some time18:01
pedro_well there's https://wiki.ubuntu.com/Bugs/HowToFix but i don't know if that's exactly what you're looking for18:01
pedro_for general/final users i don't think we have something18:02
bcurtiswxpedro_: not really what im looking for, good link though18:02
pedro_ok18:03
bcurtiswxim looking for more like "you have a .patch file, so heres what you do with it"18:03
bdmurraybcurtiswx: you are looking for something like apt-get source $package; wget patch; patch -pX < patch; build; install test?18:03
bcurtiswxi imagine we would need appropriate warnings, so the user knows they are using it at a risk...18:04
bcurtiswxbdmurray: yeah18:04
bcurtiswxbug #184796 is the bug im triaging that has a patch18:05
ubottuLaunchpad bug 184796 in pidgin "pidgin crashes with glibc error "double free or corruption"" [Medium,Triaged] https://launchpad.net/bugs/18479618:05
bdmurraybcurtiswx: why don't you add it to https://wiki.ubuntu.com/BugSquad/TODO18:05
bcurtiswxbdmurray: added18:09
bdmurraybcurtiswx: did you want to test that particular patch right away?18:13
bcurtiswxi don't personally need to, no. the patch is for the BlueT person on that bug report18:14
bcurtiswxbdmurray ^^ and I would also like to know how to do this myself ( so i can inform users how to in the future and test patches myself)18:15
mrooneyThere is currently no individual 5-a-day data right, although it is being logged via bug mail?19:29
bdmurraymrooney: afaik but check w/ dholbach19:30
mrooneyoh boy 27 people in -bugs-announce, that is pretty good!19:32
hggdhwell, take out the usual suspects before cheering ;-)19:32
hggdhbut yes, some new people!19:33
mrooneyhggdh: yeah, though it was down to 8-10 or so before we got a bot up and running again, and it seems to have taken a bit to creep back up19:34
hggdhmrooney, it would, not many people see fun on new bugs being announced... but slowly we are getting back19:35
mrooneyI think it might be more now, I feel like it was hovering around 20 before19:35
hggdhI agree19:36
salty-horsehi. should this remain open? https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/31985219:38
ubottuUbuntu bug 319852 in calibre "TypeError: error_dialog() takes exactly 3 arguments (2 given)" [Undecided,New]19:38
hggdhsalty-horse, if the fix was indeed committed, it should be "Fix Committed"19:39
salty-horsehggdh, even if it's unrelated to the ubuntu package?19:39
hggdhsalty-horse, no, not in this case. We would have to add an upstream task for the fix committed19:40
salty-horseI reported it by email.19:40
salty-horse(it's a trivial fix)19:40
hggdhthats OK19:41
salty-horseso what's the correct status? :)19:41
hggdhalso, the status for the Ubuntu task should be at least triaged (and add the upstream as fix committed)19:41
salty-horseok19:42
hggdhthanks, salty-horse .19:42
salty-horsehggdh, can you have a look now?19:43
hggdhyes19:43
hggdhsalty-horse, perfect. I updated the status for Ubuntu to triaged/Importance low. Thank you for helping19:44
salty-horsethank you!19:45
=== bcurtiswx1 is now known as bcurtiswx
mrooneywhere do bugs go against the installer boot menu? Bug 341259 is new to me20:20
ubottuLaunchpad bug 341259 in ubuntu "cannot launch install" [Undecided,New] https://launchpad.net/bugs/34125920:20
bdmurraygfxboot I think20:21
mrooneybdmurray: ah yes, that looks right based on other reports!20:31
bdmurraymrooney: yep20:32
bcurtiswxhmm, ubuntu made slashdot for a bug... that can't be that good21:35
bcurtiswxeh its good, its getting attention it may need21:36
jpdsbcurtiswx: That bug already had attention..21:38
bcurtiswxjpds: yeah, i guess so.21:39
pitwalkerhttps://bugs.launchpad.net/ubuntu/+source/gnome-panel/+bug/33256321:50
ubottuUbuntu bug 332563 in gnome-panel "gnome panel keeps freezing randomly" [Medium,Confirmed]21:50
pitwalkerhttp://bugzilla.gnome.org/show_bug.cgi?id=51334721:50
ubottuGnome bug 513347 in window list "gnome panel freeze when opening more than 7 windows on a right panel." [Normal,New]21:50
pitwalkerOpened by Oxmosys 2008-01-31 and still open! why?21:51
bcurtiswxpitwalker: are you asking us why the gnome bug is still open?21:53
pitwalkerbcurtisws: yes, widescreen displays are common today21:54
pitwalkeri like awn21:54
bcurtiswxpitwalker: that may be a great question for the bug itself, but this channel deals with bug reported in launchpad that are ubuntu related.21:56
bcurtiswxpitwalker: also the two bugs you listed aren't related21:56
pitwalkeri'm back from the gnome-panel hang22:01
pitwalkeri needed to kill the 8th window not only the gnome-panel to come back22:02
bdmurraymrooney: search for bugs in the API deals with bug tasks not bugs22:10
bdmurraymrooney: However someting like tasks = ubuntu.searchTasks(status='New',order_by="-datecreated") and tasks[0:5] should work22:10
bcurtiswxpitwalker: did you get that backtrace as requested by sebastien?22:14
mrooneybdmurray: interesting, that could work. The New criteria may or may not be desired? That will for example miss new reports that people self-confirm or someone else quickly invalidates / incompletes22:23
bdmurraymrooney: right, that just an idea22:23
bdmurraymrooney: hunh, this works too launchpad.bugs[0:5] but you'd have to ensure they had ubuntu tasks22:24
mrooneybdmurray: yeah, I wonder which approach is better.22:25
mrooneyyou'd have to grab more bugs with the second one, to make sure you didn't miss any ubuntu bugs22:26
bdmurrayIt really depends on whether you are interested in looking at bugs or bug tasks22:26
bdmurrayits possible a lower bug number could get a new task that would be interesting22:31
mrooneybdmurray: yeah, that seems an advantage of the first way you mentioned, announcing those might be desirable22:56

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