/srv/irclogs.ubuntu.com/2009/04/09/#launchpad-meeting.txt

=== mwhudson_ is now known as mwhudson
=== mrevell is now known as mrevell-luncheon
=== mrevell-luncheon is now known as mrevell
=== joey` is now known as joey
matsubara#startmeeting16:00
MootBotMeeting started at 10:00. The chair is matsubara.16:00
MootBotCommands Available: [TOPIC], [IDEA], [ACTION], [AGREED], [LINK], [VOTE]16:00
matsubaraWelcome to this week's Launchpad Production Meeting. For the next 45 minutes or so, we'll be coordinating the resolution of specific Launchpad bugs and issues.16:00
matsubara[TOPIC] Roll Call16:00
MootBotNew Topic:  Roll Call16:00
sinzuime16:00
matsubaraNot on the Launchpad Dev team? Welcome! Come "me" with the rest of us!16:00
Ursinhame16:00
herbme16:01
intellectronicame16:01
matsubararockstar, hi16:02
matsubaraal-maisan, hi16:02
matsubaraflacoste, hi16:02
danilosme (so-so)16:02
matsubaraok, foundations, code and soyuz missing. they can join in later16:03
matsubara[TOPIC] Agenda16:03
MootBotNew Topic:  Agenda16:03
matsubara * Actions from last meeting16:03
matsubara * Oops report & Critical Bugs16:03
matsubara * Operations report (mthaddon/herb/spm)16:03
matsubara * DBA report (stub)16:03
matsubara[TOPIC] * Actions from last meeting16:03
MootBotNew Topic:  * Actions from last meeting16:03
rockstarme16:03
cprovme16:04
matsubara    * matsubara to file a bug about the missing select permissions that delayed the rollout16:04
matsubara        * https://bugs.edge.launchpad.net/launchpad-foundations/+bug/35392616:04
matsubara    * cprov to look up soyuz bugs 35356816:04
matsubara    * matsubara to include francis suggestion to bug 353530 and ursinha to summarize what spm told her16:04
matsubara        * matsubara commented on the bug.16:04
ubottuLaunchpad bug 353568 in soyuz "ubuntu/source/package/+index timing out" [High,Fix released] https://launchpad.net/bugs/35356816:04
matsubara    * salgado to debug and fix bug 35386316:04
ubottuLaunchpad bug 353530 in malone "OOPS filing a bug using the email interface " [Undecided,Fix released] https://launchpad.net/bugs/35353016:04
matsubara    * sinzui to email the list how we should address critical bugs on unmaintained apps (e.g. blueprint)16:04
ubottuError: This bug is private16:04
matsubara    * matsubara to talk to mrevell to announce a maintenance in the DB for about 10 min outage in the next 2 weeks. ask mrevell to talk to stub about it16:04
ubottuLaunchpad bug 353863 in launchpad-registry "TypeError when finishing creating user account in lpnet" [Critical,Fix released] https://launchpad.net/bugs/35386316:04
matsubara        * matsubara emailed mrevell about this.16:04
sinzuimatsubara: not done16:04
Ursinhathe info I had was useless to the bug report16:04
Ursinhavery superficial and not helpful, so I didn't add16:04
flacosteme16:05
matsubaracprov and salgado bugs are fix released. so that's done16:05
matsubarasinzui, do you want me to add another action for your item?16:06
matsubarafor next week16:06
sinzuimatsubara: please do16:06
matsubara[action] sinzui to email the list how we should address critical bugs on unmaintained apps (e.g. blueprint)16:06
MootBotACTION received:  sinzui to email the list how we should address critical bugs on unmaintained apps (e.g. blueprint)16:06
matsubara[TOPIC] * Oops report & Critical Bugs16:07
MootBotNew Topic:  * Oops report & Critical Bugs16:07
matsubarago ahead Ursinha16:07
Ursinhaall right!16:07
Ursinhaone puzzle for losas/stub, three bugs for foundations, three bugs for registry16:07
Ursinhaflacoste, bug 354593, bug 353926, openid resetting password, bug 35849816:07
Ursinhasinzui: bug 357307, bug 358486, bug 35849216:07
Ursinhaherb/stub: we're having *lots* of oopses like16:07
Ursinhahttps://lp-oops.canonical.com/oops.py/?oopsid=OOPS-1194D1005. I've sent one email to lp list and spoken with jtv about that, something is killing the db connections, so when a request tries to re-use a connection that died it oopses like that. So herb/stub: do you know what can be possibly happening to the db?16:07
ubottuLaunchpad bug 354593 in launchpad-foundations "SSO exceptions views need proper branding" [High,Triaged] https://launchpad.net/bugs/35459316:07
ubottuBug 353926 on http://launchpad.net/bugs/353926 is private16:07
ubottuLaunchpad bug 358498 in launchpad-foundations "AssertionError OOPS on openid when resetting password " [Undecided,New] https://launchpad.net/bugs/35849816:07
ubottuLaunchpad bug 357307 in launchpad-foundations "TypeError when creating new account in lpnet" [Undecided,New] https://launchpad.net/bugs/35730716:07
ubottuLaunchpad bug 358486 in launchpad-registry "AttributeError when user is confirming new account and LP is checking if it was a suspended one" [Undecided,New] https://launchpad.net/bugs/35848616:07
ubottuLaunchpad bug 358492 in launchpad-foundations "ProgrammingError OOPS resetting password" [Undecided,New] https://launchpad.net/bugs/35849216:07
ubottuhttps://devpad.canonical.com/~jamesh/oops.cgi/1194D100516:07
sinzuiUrsinha: Account and LoginToken are Foundations issues16:07
herbUrsinha: looking at the oops now...16:07
Ursinhasinzui, looking..16:08
Ursinhasinzui, thanks for changing that16:08
stubUrsinha: The OOPS is showing that the database reconnection isn't working as it should. Why that connection died isn't on that OOPS - it would have happened on the previous request handled by that thread.16:08
Ursinhaso that's flacoste's too16:08
* sinzui did it a few minutes ago16:08
flacostesinzui, for AuthToken: +resetpassword, do you think salgado could look into this one?16:09
sinzuiflacoste: Not this week, He is gone. I can take the  +resetpassword in a few hours16:10
flacosteUrsinha: for the branding bug, how often does it happen?16:10
flacosteUrsinha: reworking these templates is going to happen, but it's not easy to fix now16:10
stubUrsinha: We have watchdogs that kill bad connections. I don't recall seeing any reaped connections from the appservers recently.16:10
Ursinhaflacoste, about 6,7 a day16:11
Ursinhastub, we had 2 thousand oopses like this one I showed16:11
flacosteUrsinha: actually, i think these are related to the DisallowedStore error i'm seeing16:11
flacosteUrsinha: because these links don't appear on normal SSO pages16:12
flacostestub: what the permission bug in 358492?16:12
flacostenm, i know what this is about16:13
Ursinhastub, jtv said he saw a lot of "administrator terminated connection" errors on lp-errors-report list16:14
stubWhen?16:14
Ursinhayesterday16:15
UrsinhaI couldn't find them16:15
stubAnyway - the reason the OOPS count is so high is the appserver isn't recovering like it should.16:16
flacostestub: could you look at this bug tomorrow?16:16
stubI can look at the oops - I don't know if there is a bug yet (I think there is - not sure though)16:17
Ursinhafor the db killing spree no, there isn't16:17
stubWhat db killing spree?16:17
Ursinhaat least I didn't open one, I'll do now16:17
Ursinhaah16:17
UrsinhaI mean, the oopses16:18
Ursinhathe lots of oopses because of the appserver isn't recovering like it should16:18
stubok16:19
Ursinhaanyway, it's that bug you're talking about flacoste?16:19
flacosteyes16:20
UrsinhaI'll open one and let you know16:20
Ursinhathat's all for me16:20
Ursinhawe have one critical bug, in progress16:20
Ursinhaso, if matsubara has nothing else to say, oops section is closed16:21
matsubara[action] ursinha to file a bug about "appserver isn't recovering like it should causing too many oopses"16:21
MootBotACTION received:  ursinha to file a bug about "appserver isn't recovering like it should causing too many oopses"16:21
Ursinhathanks sinzui, flacoste, stub and herb16:21
Ursinhaand matsubara, of course16:21
matsubaraintellectronica, can you move bug 269538 from fix committed to fix released?16:21
ubottuLaunchpad bug 269538 in bugzilla-launchpad/bugzilla-3.2 "Compilation error in plugin when authenticating" [Critical,Fix committed] https://launchpad.net/bugs/26953816:21
matsubaraor at least chase why it's not fix released yet?16:22
matsubarathat bug been in fix committed for ages16:22
intellectronicamatsubara: i have no idea what's going on with that. i'll talk to gmb about it16:22
matsubarathanks intellectronica16:22
matsubarathanks everyone16:22
matsubaralet's move on16:22
matsubara[action] intellectronica to talk to gmb about bug 26953816:23
MootBotACTION received:  intellectronica to talk to gmb about bug 26953816:23
ubottuLaunchpad bug 269538 in bugzilla-launchpad/bugzilla-3.2 "Compilation error in plugin when authenticating" [Critical,Fix committed] https://launchpad.net/bugs/26953816:23
matsubara[TOPIC] * Operations report (mthaddon/herb/spm)16:23
MootBotNew Topic:  * Operations report (mthaddon/herb/spm)16:23
herb2009-04-04 - Launchpad experienced an outage most likely due to hitting some connection limits on the DB. Some users may have experienced issues for up to 90 minutes.16:23
herb2009-04-08 - Deployed r7947 to soyuz and xmlrpc servers.16:23
herbBug 156453 and bug 118625 continue to be problematic for us. Just want to make sure I'm keeping it on your radar.16:23
ubottuLaunchpad bug 156453 in loggerhead "production loggerhead branch leaks memory" [Critical,In progress] https://launchpad.net/bugs/15645316:23
ubottuLaunchpad bug 118625 in launchpad-bazaar "codebrowse sometimes hangs" [High,Triaged] https://launchpad.net/bugs/11862516:23
herbThat's all for this week, unless there are questions.16:23
rockstarherb, I have something to report here again!16:24
herbwoohoo!16:24
rockstarherb, so we've identified the real memory pig.  Unfortunately, it won't be trivial to change.16:24
matsubaracool!16:24
rockstarherb, so we know where the issue is, and now we just need to schedule about two weeks and re-write loggerhead.16:24
herbhaha16:24
matsubarahehe16:24
flacostethe problem is that he is serious :-/16:25
herbmine was a laugh of despair16:26
matsubararockstar, so are you tackling that for 2.2.4 and maybe 2.2.5?16:27
sinzuiflacoste: I believe the problem with +resetpassword is that it sends logintokens to users who have not setup a person yet.16:27
rockstarmatsubara, well, I doubt it'll be 2.2.4, because mwhudson is on leave for so much of it.16:27
rockstarmatsubara, what really needs to happen is that we need to be sequestered again for a week to do nothing but fix it.16:27
flacostesinzui: sounds about right, that shouldn't happen :-)16:28
sinzuiflacoste: I'll get this fix today16:28
matsubaraby we, you mean you and mwhudson or the whole code team?16:28
flacostesinzui: thanks a lot16:28
rockstarmatsubara, mwhudson and I.16:29
rockstarmatsubara, we got some really good work done at the Pycon sprints last week.16:29
matsubarathere's all hands and uds coming, maybe during that?16:29
matsubaraanyway, that's beyond the scope of this meeting.16:31
matsubaraI think that's all. anything else for herb?16:31
matsubara[TOPIC] * DBA report (stub)16:31
MootBotNew Topic:  * DBA report (stub)16:31
matsubarathanks herb16:31
stubCan you describe the memory leak?16:31
herbthanks matsubara16:32
stubDuring the last rollout, one of the database patches turned out to be relying on database row ordering for some data migration, with the end result being some newly created rows on the slaves had different primary key values to the master and each other.16:32
stubThis caused replication to block later when changes to the data on the master could not be duplicated on the slaves due to constraint violations, alerting us to the problem. We rebuild the slave databases to correct the problem (the safest way of recovering the situation).16:32
stubThe corruption was not noticable to end users and did not infect the master, as only the internal database ids where affected.16:32
stubI was hoping to switch our master to the 16 core box, but public holidays and illness have put a hold on that this week.16:32
stubOn the 6th and 7th, some batch jobs erroneously had their database connections terminated. Sorry about that. It is unlikely this was end user visible.16:32
stubecho... echo...16:35
sinzuioi oi16:35
matsubarastub, you're coordinating the downtime annoucement with mrevell, right?16:35
stubI will16:35
matsubarastub, ok. thanks.16:36
matsubaraanything else for stub?16:36
matsubarathanks stub.16:36
matsubaraI think that's all for today.16:36
matsubaraThank you all for attending this week's Launchpad Production Meeting.16:36
matsubara#endmeeting16:37
MootBotMeeting finished at 10:37.16:37
Ursinhathanks all16:37

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