[02:20] jcastro: hi!, it seems the ics file for openweek is broken... tested with evolution and sunbird, both online and downloading it... [04:55] Hello, I'm new here, just joined launchpad, wanted to help tho I'm a bit of a noob [04:55] does anyone know where, how, what to read etc to get started and help out? [06:55] Hi Everyone. Does anyone know of another good email client apart from evolution? [07:07] thurston: Support questions should be asked in #ubuntu, however Thunderbird is a quite popular and powerful email client [07:21] good morning === mdz_ is now known as mdz === thekorn_ is now known as thekorn [11:36] thurston: === paul__ is now known as Elbrus === asac_ is now known as asac === keta_ is now known as keta [15:02] Boo [15:08] kaboo [15:09] need someone skilled in kernel performance profiling to take a look at this bug where "audio skips during intense gfx operations" --> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/193578 bug is easy to repro based on steps in this comment --> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/193578/comments/55 [15:09] Launchpad bug 193578 in pulseaudio "Scrolling Firefox interrupts Rhythmbox audio" [Undecided,Confirmed] [15:31] is it possible that opencv is broken in Jaunty? [15:34] sinelaw: sure - nothing is perfect [15:36] kklimonda, because it fails reading video files [15:36] looks like it was compiled without ffmpeg support [15:37] sinelaw: is it bug 311188? [15:37] Launchpad bug 311188 in opencv "Fails to find ffmpeg headers" [Low,Confirmed] https://launchpad.net/bugs/311188 [15:40] kklimonda, maybe...looking [15:42] https://wiki.ubuntu.com/UbuntuOpenWeek starting in 18 minutes on #ubuntu-classroom :-) [15:46] kklimonda, yeah, it's that bug. it's not Low, though! It's very important [15:46] to many user [15:49] sinelaw: it won't be fixed in jaunty [15:49] all you can do is poke developers so they add ffmpeg support for karmic. [15:58] i see it as a critical bug [15:58] silly not to fix it [15:58] (now) [16:00] sinelaw: it isn't that easy [16:02] it's easy to change the classification from 'low' [16:06] sinelaw: critical is for life threating bugs in default ubuntu installation [16:07] sinelaw: this is the definition for each of the Importance settings, and what is needed to set a bug at each: https://wiki.ubuntu.com/Bugs/Importance Since this package is non-core and it doesn't make the program unusable, there are other features of OpenCV. [16:07] !latest [16:07] Packages in Ubuntu may not be the latest. Ubuntu aims for stability, "latest" may not be a good idea. Post-release updates are only considered if they are: fixes for security vulnerabilities, high impact bug fixes, or unintrusive bug fixes with substantial benefit. See also !backports. [16:07] ok....... :) [16:07] Most important to remember is that the Importance setting of a bug doesn't matter as long as someone else cares enough to fix it [16:07] sinelaw: we could consider 'medium' but i don't know if it really has sever impact.. [16:07] i'm just saying, that opencv is completely useless without that [16:07] severe* [16:08] sinelaw: looking at the feature list of opencv, it doesn't seem that is a correct statement (but I have never used it) [16:17] greg-g, ok, so take my word and also, see on the bug page - someone else says the same thing: "P.S. For me it is important feature to have video support in opencv.", and someone else also: "Without the ability to load videos OpenCV is almost useless." [16:19] sinelaw: that is fine. but again, don't get hung up on what the Importance is set at, it doesn't actually tell developers to do things in some order, they work on what they want to work on (most of us are volunteers here). [16:20] sinelaw, if you *only* (or mostly) use opencv to load videos, then of course being unable to do it makes opencv almost useless to you. [16:20] but it does not make, by extension, opencv useless for everybody [16:24] maybe i'll try to fix it [16:27] sinelaw, this would be marvelous, and would really help the community. Thank you, really (I was going to suggest you to look at it, look upstream, etc, but you preempted me ;-) [16:28] if I do, will it be included in jaunty regular updates? [16:30] yes, it could be considered for a SRU (Stable Release Update). There are some details on SRU, though: no version changes (i.e., going from 1.0 to 1.1 or similar), cannot break existing functionality, and so on [16:31] ok, the fix will probably mean a patch/diff on the source package - how do i go about that ? [16:31] never submitted a fix before [16:32] see https://wiki.ubuntu.com/PackagingGuide/Maintenance [16:35] sinelaw: how big is this fix going to be? [16:35] sinelaw: the process of preparing SRUs is here: https://wiki.edubuntu.org/StableReleaseUpdates/ [16:36] sinelaw: But I'd talk with some memember of motu-sru before doing any work as I'm not sure if this bug qualifies for SRU [16:36] sinelaw: is it a regression? [16:37] yes [16:37] first i'll see if my fix works :) [16:37] :-) [16:37] if it worked fine in 8.10 than it is more likely to be SRU [16:37] it worked before [16:37] even if it is not accepted for SRU, you can still provide a fix under a PPA [16:38] then it would have to be backported [16:38] sure, PPA are nice [16:38] I think I experience a bug in gcj. The Map System.getenv() returns nothing, while running the same code in the sun jvm it works as expected: it returns all defined environment variables. Anyone knows where I should report this? [16:38] sinelaw: then good luck with fixing it - if you have some questions about creating patch or sru process ask here or #ubuntu-motu. [16:39] (it seems gcc-4.3-source-4.3.3/libjava/java/lang/System.java always returns the empty list, whereas gcc-4.3-source-4.3.3/libjava/java/lang/System.java looks correct) [16:40] ok thanks all [16:41] afflux, upstream? [16:42] hggdh: sorry, I actually meant to ask for "what upstream" exactly. [16:43] heh [16:44] these compiler packages look a bit confusing to me :( [16:45] I would expect either on https://savanah.gnu.org (some project there), or the GCC mailing list [16:45] afflux, "For bug reporting instructions, please see: [16:45] ." [16:46] oh. [16:47] hum. this is for gcc. I am not sure about gcj [16:47] (installing it now) [16:47] but try gcj --help [16:48] yes, For bug reporting instructions, please see: [16:48] . === x-spec-t is now known as Spec === mrpouit is now known as mr_pouit [17:38] hey pedro_. How are you? [17:39] hello MrKanister!, I'm good, thanks. How about you? [17:39] pedro_: couldn't be better ;) [17:40] pedro_: What to do with the coming bug day? [17:40] pedro_: It's about SRU and new bugs for karmic [17:41] pedro_: How would you design a bug day page for it? [17:42] MrKanister: Let's create a page with new bugs since the jaunty release, we need to catch-up with those [17:43] pedro_: So we make create the site according to the date of the bugs? [17:44] MrKanister: yeap, new bugs reported after April 23 [17:44] pedro_: oki, thanks. I will prepare that [17:44] MrKanister: we could put some bugs there now for the announcement and update the list the Wed 29 to include the latest ones too [17:45] MrKanister: we have some people that start working right after the announcement ;-) [17:46] MrKanister: ok! great, thanks you [17:46] pedro_: yep, updating it on wednesday is a good idea [17:52] pedro_: incidentally, I'm updating the bugs-since-beta report to be bugs since release [17:52] bdmurray: rock! === pace_t_zulu_ is now known as pace_t_zulu [19:04] bdmurray, hi [19:05] bdmurray, I was tagging some bugs likely-dup, and it occurred to me that we could add the (probable) master in the description, following the spirit of https://wiki.ubuntu.com/Bugs/Description [19:07] hggdh: on a call, will look in a bit === mrpouit is now known as mr_pouit [20:25] pedro_: Hi again [20:25] MrKanister: hola [20:25] pedro_: I am now searching for some minutes, but either I am blind or their is no option to show bugs with date <= 23.04.09 [20:26] I mean >= [20:27] pedro_: hm...there is an option in bughelper... "--minbug"...this is for bugnumers higher than something [20:27] pedro_: May this help? [20:28] MrKanister: You'll want something like bugnumbers --status "New" --dc >= "2009-04-22" [20:28] MrKanister: IIRC you can use --dc=date ; ie --dc=>2009-04-22 [20:29] thanks bdmurray and pedro_. There is nothing about this in the manpage, this shoud be added ;) [20:34] how do I report a bug against documentation? [20:34] documentation where? [20:34] in gnome-panel [20:34] you'd report it about gnome-panel then [20:35] well I've found two other bug reports about the same thing, but they've been marked invalid, even though the behaviour is different to that described in the documentation [20:36] lwfa: what's the issue about? [20:37] pedro_: bug #366408, the panels can't be moved by clicking on empty space and dragging them, you now how to alt-click on them and drag them, but the documentation still says to do it the original way [20:37] lwfa: Error: Could not parse data returned by Launchpad: timed out [20:39] wow my english went bad there s/you now how/you now have/ [20:42] btw, the documentation I am referring to is found by right-clicking on the panel and choosing Help and navigating to Introduction to the Desktop->Using the Panels->Managing Panels [20:44] I think that might actually be the Ubuntu documentation then [20:44] is there a way to file a bug report against it? [20:44] lwfa: yes, but it might be best just to open a new bug task for the bug you mentioned earlier [20:45] I'm waiting for it to load. [20:45] ok, I have it open, I'll have a go, helps me to learn about triaging [20:45] lwfa: "Also affects distribution" [20:46] lwfa: distribution Ubuntu, package ubuntu-docs [20:46] thanks [20:46] lwfa: then probably modify the title to be something more appropriate [20:46] ok [20:51] done, thanks for the help [20:53] lwfa: isn't that the help you get if you right click on the panel and select "Help"? === jussi01 is now known as android [20:53] lwfa: if so that's not an Ubuntu documentation bug rather a gnome-users-guide one [20:54] anyways that's something to send upstream, let's check there [20:54] pedro: oh ok, yes it is === android is now known as jussi01 [20:55] lwfa: ok nice, let's update the report, I'll have a look upstream [20:57] so I tried change it from 'ubuntu-docs' to 'gnome-users-guide', but it can't find a 'gnome-users-guide' source package [20:58] lwfa: the source package is called gnome-user-docs, I've reassigned [20:59] ok [21:01] pedro_: so, just for my learning purposes, by looking upstream you are searching in the Gnome bug tracker for a duplicate? [21:01] pedro_: so the ubuntu doc package includes stuff / points to gnome-user-docs? [21:02] hai guise [21:02] lwfa: correct and also checking on the git repository to see if the documentation was updated or not [21:02] ok [21:02] * v6sa wanted to inform you guys that Ubuntu 9.04 still gives heavy video tearing on DELL Studio 15 (Intel video chipset) [21:02] bdmurray: nope, he was referring to the documentation on the gnome user guide not in the ubuntu one, the path tend to confuse [21:03] so this may be a silly question, where's the ubuntu documentation? [21:04] pedro_: right but you can go from System -> Help and Support to Customising your Computer and get to the same documentation [21:04] bdmurray: but i haven't searched trough the ubuntu-doc to check that, maybe it includes links to the help files on Gnome [21:05] pedro_: yeah config desktop has this bit url="ghelp:user-guide#panels" [21:07] yeah [21:07] grgr git is so slow [21:17] lwfa: I've opened it at the upstream BTS at: http://bugzilla.gnome.org/show_bug.cgi?id=580500 feel free to subscribe to it [21:17] Gnome bug 580500 in user-guide "Documentation inconsistent with behaviour required to move a gnome-panel." [Normal,Unconfirmed] [21:17] pedro_: thanks [21:18] lwfa: you're welcome [21:21] pedro_: It seems like "--dc" is working, but it takes a LONG time to iterate over the 20.000 bugs, but it's already 10:21 PM :-/ [21:22] MrKanister: I could probably doing something a bit quicker in the datacenter if you'd like [21:22] pedro_: Could you prepare initial list of bugs? That would be perfect. I will then wednesday add the ones that are very new. [21:23] pedro_: Thanks a lot :) [21:23] MrKanister: What criteria are you using new and since the release or something else too? [21:25] bdmurray: I used the advanced search on launchpad to show all "new" ones. Then I took this URL and used bughelper with "--dc=">22-04-2009" to get the bugs I want [21:26] bdmurray: /I used launchpad at first, because it seems likes this is a bit faster. Otherwise bughelper would have to iterate over over 40.000 bugs) [21:27] MrKanister: It shouldn't really because it'll use -date_created sorting and it'll stop when it reaches one that doesn't meet the criteria [21:28] bdmurray: Ok, then it was just feeling === kees___ is now known as keescook === keescook is now known as kees [22:07] yo [22:08] anyone here that can get me up to speed with 5 a day? [22:13] essentially, you attempt to cover five bugs per day [22:15] darizzle, please see https://wiki.ubuntu.com/5-A-Day [22:21] dtchen: do you know if stats are being produced for the new 5-a-day? [22:21] calc: not quite yet, I'm looking it with dholbach since the release has passed now [22:22] calc: no idea, haven't been following it [22:22] is anyone here in qa as their career? [22:23] bdmurray: cool [22:23] darizzle: several of the people here are... they can self identify if they want :) [22:24] darizzle: i used to work in QA at HP, but I only do QA as a function of OOo work now [22:24] i'm happy canonical is finally looking to hire a desktop audio experience person (and i think i know just the person to recommend) [22:25] * calc thinks we should hire dtchen for that ;-) [22:25] though you probably like your current job more i would imagine :) [22:26] no, elmarco or coling would be my choices [22:28] dtchen: you should recommend for them to apply, hopefully we will have PA that works well for everyone for karmic or at least by 10.04 [22:31] already done so [22:32] is everyone here running jaunty? [22:34] i imagine some people are [22:36] guud evening [22:37] gold evening [22:38] hggdh: ola [22:38] gentleman [22:38] i am here [22:38] https://launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-datecreated&field.status%3Alist=New&field.importance%3Alist=Undecided&assignee_option=none&field.assignee=&field.owner=&field.component=1&field.component=2&field.component-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_no_package.used=&search=Search [22:38] what is the general process [22:38] look at a bug [22:39] nice link [22:39] i am also reading lal the documentation ubuntu.com [22:40] damn man [22:40] ive never had a software product with this many open new bugs [22:40] this is sick [22:40] like unlimited work [22:40] darizzle: try Desktop Bugs lolol [22:41] darizzle, the usual process is to (1) read https://wiki.ubuntu.com/BugSquad/KnowledgeBase (special attention on HowToTriage), then going on and selecting whatever bug you want to work on, and doing it [22:41] Desktop Bugs? [22:41] darizzle, then (3) ask here if in doubt. We will be happy to help [22:43] another question [22:43] do you guys use a separate box for this [22:43] or your normal box [22:43] or vm's [22:48] usually I run off my laptop; I also have two VMs installed [22:49] this is sick [22:49] why? [23:01] i really like the idea of ubuntu/nix [23:02] is there a program made to manage the bugs page on launchpad [23:02] or is that homemade? === yofel__ is now known as yofel [23:03] darizzle: ubuntu-bug / apport [23:03] oh nevermind, that's to report bugs [23:07] darizzle, it is launchpad itself... at the bottom of the page click on Get Help with Lanchpad, then select the FAQ at the bottom... most will be answered [23:08] thx hggdh [23:20] what are your guys jobs? [23:22] darizzle: that's a bit off topic for this # [23:25] darizzle, all that matters here is that we are all helping Ubuntu. What we do professionally is not a topic for this channel [23:26] why was that such a sensitive question [23:26] * BUGabundo wishes he was as cordial as hggdh... that would surely put him on track for bug-control team [23:26] darizzle: its not. its just off topic. each channel has it reason [23:26] !ot > darizzle [23:26] darizzle, please see my private message [23:36] BUGabundo, heh... I think you have enough credit to apply now [23:36] no I don't [23:36] what was the name of the report a bug application? [23:36] not enouth 3rd party users bug triaged [23:36] only mine lol [23:36] nellery: ubuntu-bug PACKAGENAME [23:36] !ubuntu-bug [23:36] Factoid 'ubuntu-bug' not found [23:37] humm I need to right a factoid [23:37] BUGabundo, start on 3-party bugs, then [23:37] !apport [23:37] Factoid 'apport' not found [23:37] two of them, it seems [23:37] right, I was thinking it was apport [23:37] hggdh: I have enough bugs of my own [23:37] there's no ubuntu-bug package [23:37] if I start to look for other users bugs, my bug mail will be impossible to read [23:37] can anybody try reproducing Bug #368234 [23:37] Launchpad bug 368234 in ubuntu ""Report a Problem" crashes" [Undecided,New] https://launchpad.net/bugs/368234 [23:38] crashed for me too [23:38] nellery: what ubuntu version? [23:38] nellery, it is installed under apport [23:38] Jaunty [23:38] nellery: I remember once reporting a bug on a crash on apport... yeha the tool that captures crashes was crashing [23:38] I was thinking apport but I don't remember if that's just restricted to crashes [23:38] there's probably duplicates [23:38] nellery: you should have apport and ubutnu-bug [23:39] nellery: $ apt-cache policy ubuntu-bug | pastebin [23:39] nellery: $ apt-cache policy ubuntu-bug | pastebinit [23:40] hum. Did not work for me either [23:40] I marked it under apport [23:41] hggdh: maybe it got disabled on release? [23:41] nellery: not enough info.. [23:41] no... I looked at the menu entry (via alacarte), and it is calling "/usr/share/apport/apport-gtk -c %f" [23:41] kklimonda: in what sense? I was able to reproduce it [23:42] nellery: i can't even try to reproduce it as there is no "Report a Problem" in system menu ;) [23:42] system tools* [23:42] kklimonda: you need to add that to your menu [23:42] system > preferences > main menu [23:43] check system tools and then go to system tools and check report a problem [23:43] oh, yeah - i can see it now [23:43] nellery: $ apport-collect 368234 [23:44] that will add some logs and versions that will help pitti fix it [23:44] it runs apport-gtk -c %f [23:44] and %f is probably empty [23:44] yeah [23:44] BUGabundo: will do that [23:45] nellery: i've changed a title. [23:45] kklimonda: okay [23:46] Hi, could someone advice me on #358403? [23:46] nellery: I wonder if the right bug shouldn't be that Report a bug can be added to system tools menu at all.. [23:47] * hggdh has just had the laptop sprayed with rain droplets, courtesy of the bloody dog [23:47] bug 358403 [23:47] Launchpad bug 358403 in freedroidrpg "intel_tex_image.c:355: intelTexImage: Assertion `texImage->RowStride == postConvWidth' failed." [Undecided,New] https://launchpad.net/bugs/358403 [23:47] nellery: i don't think that it is meant to be used as a standalone application. [23:47] not this way, no. The menu entry is wrong [23:47] I think it should set as affecting the intel driver, possibly [23:49] kklimonda: I know that pitti enabled it on most GTK apps via Help menu [23:49] pjbroad: http://bugs.freedesktop.org/show_bug.cgi?id=21227 [23:49] Freedesktop bug 21227 in Drivers/DRI/i915 "intel_tex_image.c:355: intelTexImage: Assertion `texImage->RowStride == postConvWidth' failed." [Normal,New] [23:49] BUGabundo: yes - but this bug is about running it as a standalon application from system tools menu [23:49] BUGabundo: it doesn't do anything when executed this way (without any arguments) [23:50] ahhh then the bug, is that it shouldn't even be there [23:50] BUGabundo: it is also installed in /usr/share/apport so I think it isn't meant to be used like that. [23:50] indeed [23:50] file it and let it die there [23:50] its a .desktop too much [23:50] Ampelbein, ok, thanks [23:50] its too little to fix it, I guess [23:50] BUGabundo: even .desktop files is called apport-gtk-mime.desktop [23:50] the bug is either that it should not be there, or should call a different thingy, like https://lp.net [23:50] I know [23:51] it was added so apport reports can be double clicked from nautilus [23:54] yes, and it makes sense to have a .desktop. But I wonder about the System Tools entry [23:55] I confirmed it [23:56] hggdh: what entry? [23:56] seb128, System Tools/Report a Problem [23:56] it's not listed by default [23:57] pjbroad, what is the issue [23:57] seb128: It shouldn't be visible in menu editor. [23:57] seb128, indeed, but it is there, and can be selected. If selected, it does not work -- ergo, it should not even be shipped... [23:57] kklimonda: there is no way to do that [23:57] seb128: I know [23:57] hggdh: it's shipped for mimetype association [23:57] so you can double click on a .crash in nautilus [23:57] ah [23:58] seb128: but with a name like "Report a Bug" people may add it to the menu and then try to use it. [23:58] kklimonda: users can shot themself in the foot yes [23:58] the other way would be to lock them without command line not editor [23:58] not -> nor [23:58] then it is invalid, with an explanation of why [23:58] hggdh, I thought it was related to the driver. Ampelbein has adjusted now. Thanks both. [23:58] yes, that's not a bug [23:59] thanks for the input seb128 [23:59] there is just no way to have a desktop not listed in the menu and still considered for the mimetype list [23:59] if you mask it perfectly it will not be used in nautilus either [23:59] BUGabundo: you're welcome [23:59] seb128: maybe .desktop specification should be extended to support mimetype only .desktop files?