[00:07] <cprofitt> What 'package' is an OSD issue likely attached too?
[00:08] <BUGabundo> cprofitt: notify-osd ?
[00:08] <BUGabundo> libnotify*
[00:08] <cprofitt> thanks...
[00:10] <greg-g> notify-osd is the new one right? the one used by jaunty?
[00:11] <greg-g> so probably that?
[00:12] <BUGabundo> yes
[00:13] <cprofitt> hey greg-g
[00:15] <greg-g> hiya cprofitt
[00:16] <cprofitt> starting to file all the bugs with Jaunty
[00:17] <cprofitt> anyone up for a triage? https://bugs.launchpad.net/ubuntu/+source/linux/+bug/281732
[00:17] <greg-g> cprofitt: yeah? All of them? ;)
[00:17] <ubot4`> cprofitt: Error: Could not parse data returned by Launchpad: The read operation timed out
[00:17] <cprofitt> All of mine anyway
[00:17] <greg-g> :)
[00:17]  * cprofitt smiles
[00:20] <greg-g> hmm, you also get the thing where pessing mute doesn't show up via xev, but changes that /acpi/blah/volume setting?
[00:20] <cprofitt> yep
[00:21] <cprofitt> trying to figure out if there is enough information in that one to mark it triaged
[00:21] <cprofitt> its been a while since I have triaged
[00:22] <greg-g> I think so, it seems to be pretty clear where the information is going, and the fact that it doesn't show up in xev is helpful.
[00:22] <greg-g> have you done any upstream kernel bug reporting?
[00:22] <cprofitt> yeah... jango gave a wealth of information
[00:22] <cprofitt> I have not...
[00:22] <cprofitt> I have been focused on the EDU thing and my LoCo as of late
[00:24] <greg-g> gotcha
[00:24] <greg-g> I have not sent any bugs to the upstream kernel bugzilla myself
[00:25] <greg-g> mainly because they want testing of vanilla kernels, not the ones shipped by Ubuntu, I believe (if anyone can/wants to correct me on that, please do)
[00:32] <darizzle> yo peeps
[00:32] <darizzle> i added some info to this bug
[00:32] <darizzle> https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/368896
[00:32] <ubot4`> Launchpad bug 368896 in pidgin "When pidgin reconnects to an account with mail notifications it increments new mail notification instead of refreshing." [Undecided,New]
[00:32] <darizzle> because ive experienced it before
[00:32] <darizzle> now what do i do
[00:36] <darizzle> wow
[00:36] <darizzle> just foudn knowledge base
[00:36] <darizzle> going to read some more
[00:37] <cprofitt> if you find a bug is a duplicate should you mark it invalid?
[00:38] <bdmurray> cprofitt: yes, invalidate it then mark as duplicate
[00:38] <cprofitt> k
[00:38] <cprofitt> thanks
[00:38] <greg_g> cprofitt: use the response from here for duplicate, then mark it as a duplicate https://wiki.ubuntu.com/Bugs/Responses
[00:39] <cprofitt> bdmurray, https://bugs.launchpad.net/ubuntu/+source/linux/+bug/281732
[00:39] <ubot4`> Launchpad bug 281732 in linux "Mute button on thinkpad x200/x200s" [Undecided,Confirmed]
[00:39] <cprofitt> any more information I can gather on that...
[00:40] <darizzle> that was happening on my dell 640m
[00:40] <darizzle> but it seems to have fixed itself
[00:40] <cprofitt> bdmurray, jango seems to have given us all the information...
[00:53] <bdmurray> cprofitt: I'd ping slangasek about it since he did some hotkey work during Jaunty
[00:53] <cprofitt> bdmurray, does he hang here?
[00:54] <cprofitt> bdmurray, I have an issue with my Lenovo that I do not know how to start on...
[00:54] <cprofitt> it just goes to a black screen when I tell it to shut down...
[00:54] <cprofitt> cntl+alt+del makes it restart... but it fails to shut down...
[00:54] <bdmurray> cprofitt: in ubuntu-devel more
[00:55] <james_w> cprofitt: https://wiki.ubuntu.com/Hotkeys/Troubleshooting
[00:55] <james_w> cprofitt: please ensure that you have gathered all of the information from there, and then it should be easy for him to see the affected component
[00:56] <cprofitt> james_w, I believe that was done in the report already
[00:56] <james_w> ah, it's already on there, good
[00:56] <cprofitt> yeah... Jango added a lot of information
[00:57] <james_w> looks like the bug is in the right place then
[00:57] <cprofitt> james_w, that is what I was thinking...
[00:58] <cprofitt> though there is a hot-key package now I think...
[00:59] <darizzle> can only some people set the status of a bug to triaged?
[00:59] <hggdh> darizzle, yes. Triaged and wishlist are reserved for members of the bug-control group
[01:00] <hggdh> so, if you need a bug set to triaged, ask here
[01:00] <darizzle> can someone set 368896 to triaged
[01:00] <darizzle> want linkage?
[01:00] <hggdh> bug 368896
[01:00] <ubot4`> Launchpad bug 368896 in pidgin "When pidgin reconnects to an account with mail notifications it increments new mail notification instead of refreshing." [Undecided,New] https://launchpad.net/bugs/368896
[01:02] <hggdh> darizzle, done. Good work, thank you
[01:03] <hggdh> darizzle, BTW -- you *can* set the importance of a bug, though, and this is expected
[01:03] <darizzle> ah
[01:03] <darizzle> low?
[01:03] <bdmurray> hggdh: are you sure about that?
[01:03] <darizzle> i tried to
[01:03] <darizzle> it didnt give me the option
[01:03] <darizzle> let me check again
[01:04] <hggdh> bdmurray, they cannot, anymore?
[01:04] <darizzle> i don't have the ability
[01:04] <bdmurray> hggdh: As long as I can remember that's required Bug Control
[01:04] <hggdh> then perhaps I am really getting old... I thought it was possible :-(
[01:04] <hggdh> sorry, darizzle
[01:05] <darizzle> what is teh differentiation between bug-control and what i am doing?
[01:05] <darizzle> is there an organizational structure doc?
[01:05] <hggdh> bug-control has access to setting the importance and status to triaged/wishlist
[01:05] <hggdh> and this is it
[01:05] <hggdh> bug-control is also more experienced on triaging
[01:06] <hggdh> bdmurray, sorry. I guess I have been -control sol long that I do not remember the limitations anymore
[01:07] <hggdh> darizzle, there is no organisational structure doc to my knowledge, (but the wiki does provide information on what is done)
[01:07] <darizzle> are you guys using ubuntu as your main os?
[01:08] <bdmurray> hahaha
[01:08] <hggdh> I would expect yes, but not necessarily. I do.
[01:09] <hggdh> I actually have a Windows VM cuz there is a chess site I used to go that required IE
[01:10] <darizzle> i just made the full switch two weeks ago
[01:10] <darizzle> i have had an ubuntu and windows box for about two years
[01:10] <darizzle> mainly for school and business reasons
[01:10] <darizzle> but now i dont do either
[01:11] <darizzle> so im rolling straight ubuntu
[01:11] <darizzle> was a slow transformation
[01:11] <darizzle> prior to ubuntu had been rolling some redhat/slack/and centos
[01:11] <darizzle> they arent really as friendly as ubuntu
[01:12] <darizzle> pretty sweeet <3
[01:14] <hggdh> well, it is all, after all, a question of choice (or taste, some might say). I professionally work on Windows, AIX, HP/UX, Solaris, Linux, and zOS. At home it is Ubuntu for me, and MacOS/Windows for my S.O.
[02:37] <Kangarooo> OMFG one stupid bug :) I have xubuntu with 60 tabs on one window and about 30 tabs on other windows.. Xubuntu.. Just popped info messege that Firefox is upgraded and want to restart so since I have more then 1 window  I can't save tabs ad quit.. first I allows me to close so im going to save all bookmarks.. BUT WTF? the sSave All Tabs window is not opening..
[02:38] <virtuald> kangarooo: alt-f2, killall firefox
[02:38] <virtuald> kangarooo: i mean pop up the run dialog
[02:38] <Kangarooo> and then ill get all tabs back?
[02:39] <Kangarooo> on next start?
[02:39] <virtuald> yeah
[02:39] <Kangarooo> ill alt+f2 killvirtuald :D ok trying..
[02:39] <virtuald> :)
[02:40] <virtuald> if alt-f2 pops up the run dialog like in gnome
[02:41] <Kangarooo> yeeey alt+f2 killvirtuald | cancel
[02:42] <Kangarooo> :) ok this helped but that was strange that couldn't bookamrk all.. now again I can
[02:43] <virtuald> get the sessionsaver extension if you tend to lose your tabs
[02:43] <virtuald> yeah i too wonder why it can't handle upgrades more nicely
[02:44] <virtuald> though i think that is fixed in the latest releases
[02:44] <Kangarooo> I ve lost them only 2 times.. both by stupid friends who after surfing 4 5 min closed all tabs.. :) I was like aaargh... of course..
[02:45] <virtuald> (:
[03:13] <cprofitt> bdmurray, thanks for suggesting slangasek
[03:13] <cprofitt> I filed this bug per his request... https://bugs.launchpad.net/ubuntu/+source/linux/+bug/368989
[03:13] <ubot4`> Launchpad bug 368989 in linux "Hot Keys Issue - Lenovo T500" [Low,Triaged]
[03:53] <cprofitt> anyone have a procedure for reporting a shutdown bug?
[03:56] <dtchen> i generally attempt to reproduce it without usplash
[03:56] <dtchen> you'll need to edit the kernel command line in grub/lilo
[03:57] <dtchen> splash -> nosplash
[03:57] <dtchen> quiet ->
[03:57] <dtchen> (or you can just boot into recovery mode, telinit 2, then shutdown)
[03:58] <cprofitt> k... I saw the part on using no splash... after that is there anything?
[04:00] <dtchen> well, just remove quiet, and change splash to nosplash
[04:02] <dtchen> after that, it's the straightforward shutdown attempt
[04:06] <cprofitt> k
[04:06] <cprofitt> be back
[04:17] <cprofitt> dtchen, no change in behavior...
[04:17] <cprofitt> what logs, etc should I used to file a report?
[04:19] <dtchen> cprofitt: right, those changes were to get to the messages displayed on the screen during the shutdown sequence
[04:19] <cprofitt> yep
[04:19] <dtchen> cprofitt: you should add that to the bug report, and you could attach a digital photo if possible
[04:20] <cprofitt> there is no log file which records it?
[04:21] <dtchen> /var/log/dmesg, /var/log/syslog, /var/log/messages
[04:21] <dtchen> are you using "ubuntu-bug linux" ?
[04:22] <cprofitt> I will be...
[04:58] <Stupendoussteve> Anyone around?
[05:04] <nhandler> o/
[05:06] <Stupendoussteve> I'm just looking over the hugday list. New to the BugSquad in general and don't want to mess things up :)
[05:07] <Stupendoussteve> Bug 368186 seems to have everything asked for in the Bugs/Responses for a kernel bug, and more. Is that when you would mark it as confirmed?
[05:07] <ubot4`> Launchpad bug 368186 in linux "BUG: unable to handle kernel NULL pointer dereference at 0000000000000008" [Undecided,New] https://launchpad.net/bugs/368186
[05:08] <Stupendoussteve> Also, though he says the error stops when he turns off desktop effects, the kernel oops looks like it's bluetoothd that's causing problems, which it be wise to ask for information about his bluez version before marking it confirmed?
[05:09] <nhandler> Stupendoussteve: I would personally try to reproduce the bug (if possible)
[05:10] <nhandler> I didn't look at it much, but if you do suspect bluez might be the source of the problem, you could try asking for information about what version he has. You could also try having him disable it and see if the problem stops
[05:10] <Stupendoussteve> Unfortunately I can't get it to reproduce. He says that with desktop effects enabled, changing virtual desktops causes the kernel panic (works fine for me)
[05:10] <Stupendoussteve> I see, well I'll request that then
[05:14] <nhandler> If you can't reproduce it, try and see what you have that he doesn't (different packages installed, different versions, different hardware, etc)
[05:15]  * nhandler -> bed
[05:46] <marcelo_> I have installed Ubuntu 9.04 and have notice the slowness of graphics!!!  Xorg is taking up 30% of my cpu and beagle-helper is taking up 15% to 20% of my cpu...    thats on avarage 50% of my cpu!!!   can anyone please help me before i have to back to vista witch ran just fine....   I am a newbie to linux and have liked it so far but now I am stuck with this problem.
[05:49] <lifeless> marcelo_: beagle is a search engine; I didn't think it was installed by default, I could be wrong. Closing it may solve both issues :)
[05:50] <marcelo_> ok, let me try to unistall that
[06:03] <Stupendoussteve> Good evening, marcelo_. I am sorry that you are having problems with Ubuntu. This channel is meant for bug reporting and triage support and discussion, general support is performed in #ubuntu (where I see you have also asked for help).
[06:03] <marcelo_> ok , thank you
[06:04] <Stupendoussteve> No problem :)
[06:42] <Stupendoussteve> Anyone around?
[07:00] <YoBoY> hi
[07:24] <venugr> guys I recently ugraded to ububtu 9.04 , I have enabled the extra visual effects on my laptop. When I start Netbeans editor for Java it does not show me any menus or code the UI is just blank. When I disable and enable the visual effects things work fine. Any idea what could be the issue
[07:27] <dholbach> good morning
[07:31] <thekorn> good morning ara and dholbach
[07:31] <dholbach> hiya thekorn, hi ara
[07:31] <ara> good morning thekorn, dholbach :)
[13:12] <amit__> join #scheme
[13:32] <lfaraone> What package is responcible for chosing what text to display when a request to hibernate was inhibited by an application?
[15:42] <morphus> hi do any one have some idea for solution, after clean install a ubuntu 9.04, and install "vlc" and "mozilla-plugin-vlc" , i can't live stream from some servers, i got that kind of pop up massage "unsafe option "rtsp-tcp" has been ignored for security reasons", vlc plug in works in 8.10 but not in 9.04
[15:43] <mnemo> morphus: please use the command "ubuntu-bug vlc" to open a bug in launchpad and make sure you include a detailed list of steps that can be used to reliably trigger the bug
[15:44] <morphus> k
[15:54] <brunogirin> Hi, I know you're not supposed to confirm your own bug reports but if the bug has been filed as a result of a conversation in the forums where several users managed to reproduce the bug, is it OK to confirm it?
[15:55] <Elbrus> brunogirin: mention it in the bug and if possible, add the log of the conversation (relevant parts)
[15:57] <brunogirin> Elbrus: I'll do that, thanks
[15:57] <Elbrus> np
[17:01] <pgoetz> has anyone else noticed the re-appearance of Trashcan problems in Jaunty?
[17:02] <danage> actually, mine went away
[17:06] <micahg> Hi, does UNR have a special interface for configuring dual monitors or is it liked the standard Ubuntu editions?
[17:07] <micahg> I converted a bug to a question last night and helped the guy solve the problem
[17:07] <micahg> but then I realized I don't know if there is a separate interface
[17:12] <micahg> andresmujica: can you help me to know if I triaged a bug correctly
[17:13] <andresmujica> sure.. nice thing is the notify-osd :)
[17:13] <andresmujica> which one
[17:13] <micahg> andresmujica: well, I wanted to know if UNR has a special interface for dual screens
[17:14] <micahg> https://bugs.launchpad.net/bugs/369059
[17:14] <micahg> I helped him get up and running
[17:14] <ubot4`> micahg: Error: Could not parse data returned by Launchpad: The read operation timed out
[17:15] <micahg> but then realized that I didn't know enough about UNR to determine if it's not a real bug
[17:15] <micahg> !369059
[17:15] <ubot4`> Factoid '369059' not found
[17:16] <micahg> !bug 369059
[17:16] <ubot4`> Launchpad bug 369059 in ubuntu "Dual monitors doesn't work on jaunty UNR" [Undecided,Invalid] https://launchpad.net/bugs/369059
[17:16] <micahg> !bug 369059 > andresmujica
[17:16] <aquachica> Hi.  I hope I am in the right place.  I am having trouble with the cursor in Abiword.  I recently installed Jaunty and the cursor now leaves dots and other pixels after I type underneath each line of characters.
[17:16] <ubot4`> micahg: Error: Could not parse data returned by Launchpad: timed out
[17:17] <andresmujica> checking it
[17:17] <aquachica> Everything was working fine in Intrepid.  Just wondering if this bug has been reported or not.
[17:17] <micahg> aquachica: you might want to try the #ubuntu channel for support
[17:17] <micahg> aquachica: this channel is for triaging bugs
[17:17] <aquachica> Oh okay.  Thank you.
[17:17] <micahg> aquachica: good luck
[17:18] <andresmujica> hmm i don't know either about UNR, but  believe you handled great!!
[17:18] <andresmujica> and it was right to turn it into a question,
[17:18] <micahg> andresmujica: thanks, I did a few last night
[17:18] <andresmujica> but, maybe it's worthwhile to check at LP
[17:18] <andresmujica> for a similar bug,
[17:18] <micahg> ok
[17:19] <andresmujica> not to turn into a dupe or something
[17:19] <micahg> I also converted a flash bug on FF 3.0.10 to a question
[17:19] <andresmujica> but to check the fact that the gui didn't worked as expected, which is a real bug.
[17:19] <micahg> I tested flash and it worked fine for me
[17:19] <micahg> I have the same platform
[17:20] <micahg> do people goof on triage sometimes?
[17:20] <hggdh> yes, we do goof
[17:21] <hggdh> (we are humans, after all)
[17:21] <micahg> ok, so am I better off jumping in and trying to help?
[17:21] <andresmujica> and we're a lot humans by the way
[17:21] <andresmujica> :)
[17:21] <andresmujica> yeah!!!
[17:21] <micahg> ok
[17:21] <micahg> I just made it to the top 20 for answer tracker and figured it was about time to give some bugs a shot
[17:22] <andresmujica> the worst thing that could happen is that you help someone
[17:22]  * hggdh thinks be be more human than normal, since goofing seem to be a conastan lately
[17:22] <hggdh> there you go. Goofed again :-(
[17:22] <micahg> I love ubuntu
[17:22] <micahg> anyways...off to work
[17:23] <micahg> thanks for the help and vote of confidence :)
[17:23] <andresmujica> np, linking answer tracker and bug tracker is a great way to find new bugs and help users!
[17:56] <cornucopic> Hi all! the right, delete, up and down arrow keys are not working for me on Ubuntu 9.04. Way out?
[17:58] <vocx> cornucopic, your eh... bug report lacks information...
[17:58] <cornucopic> vocx, I would be glad to make it complete
[17:58] <cornucopic> what else is desired?
[17:59] <Elbrus> I created a rather large debdiff for lesstif2 (a motif replacement) which lacked some attention. bug 369383. Can I subscribe anybody? motu-sponsors? Does it need ack?
[17:59] <ubot4`> Launchpad bug 369383 in lesstif2 "lesstif2: improving the package by including Fedora and upstream patches" [Undecided,Confirmed] https://launchpad.net/bugs/369383
[18:00] <hggdh> Elbrus, yes, subscribe ubuntu-universe-sponsors
[18:02] <vocx> Elbrus, how many packages use lesstif nowadays?
[18:02] <hggdh> Elbrus, when you prepare a patch/debdiff it is always good to subscribe the sponsors for the package
[18:02] <Elbrus> great done
[18:03]  * Elbrus will look that up
[18:03] <Elbrus> paul@etna ~ $ apt-cache rdepends lesstif2 | wc
[18:04] <Elbrus> gives 55 packages
[18:04] <cornucopic> vocx, ping
[18:04] <hggdh> so the question is if any of these are affected by your changes
[18:04] <Elbrus> I hope all for the good
[18:04] <Elbrus> might solve some long hanging problems by the look of it
[18:05] <Elbrus> for instance amd64 had problems with bad defined long64
[18:05] <hggdh> good
[18:05] <Elbrus> might be responsible for a lot of strange behavior
[18:06] <hggdh> Elbrus, it might be a good idea for you to talk/chat with with the folks at #ubuntu-motu
[18:06] <Elbrus> anyway, I only used patches from fedora upstream and debain bts
[18:06] <Elbrus> what should I ask there?
[18:06] <hggdh> wouldn't some of these patches be available on current debian?
[18:06] <Elbrus> not incorporated
[18:06] <hggdh> ah.
[18:06] <Elbrus> maintainer does not respond
[18:07] <Elbrus> or hardly
[18:07] <Elbrus> just once on IRC
[18:07] <hggdh> orphaned?
[18:07] <Elbrus> nope, but low nmu
[18:07] <hggdh> k
[18:07] <hggdh> just present your bug & patch, and ask for review
[18:07] <Elbrus> will do
[18:07] <hggdh> anyone is good
[18:07] <hggdh> thanks for the help, Elbrus
[18:08] <Elbrus> np
[19:33] <bdmurray> Elbrus: you mentioned bug 369383 earlier correct?
[19:33] <ubot4`> Launchpad bug 369383 in lesstif2 "lesstif2: improving the package by including Fedora and upstream patches" [Undecided,Confirmed] https://launchpad.net/bugs/369383
[19:36] <Elbrus> correct
[19:36] <bdmurray> Is that your debdiff?
[19:36] <Elbrus> yes
[19:36] <bdmurray> Is there a debian bug with a similar debdiff that can be linked to?
[19:36] <Elbrus> yes, sorry, forgot about that
[19:37] <Elbrus> it's in the description
[19:37] <bdmurray> ah, I see it now, could you add a bug watch for it?
[19:37] <Elbrus> np
[19:39] <Elbrus> bdmurray: done
[19:42] <bdmurray> Elbrus: great, thanks!
[19:43] <Elbrus> sure
[19:43] <Elbrus> It was a hell of a job to figure things out...
[19:43] <Elbrus> so this is just a minor step :)
[20:43] <YoBoY> bug 369469 << invalid for "ubuntu" where i should send this bug?
[20:43] <ubot4`> Launchpad bug 369469 in ubuntu "Doesn't let me change language" [Undecided,New] https://launchpad.net/bugs/369469
[20:55] <greg-g> YoBoY: https://edge.launchpad.net/ubuntu-website
[20:55] <YoBoY> without the edge ... :p
[20:55] <greg-g> it will direct you, no?
[20:55] <greg-g> s/direct/redirect/
[20:56] <YoBoY> stay with the edge on the url, don't know if it's redirected or not, tanks
[20:57] <greg-g> either way, it works for you, yes? You know which project to assign it to now, right?
[21:01] <YoBoY> greg-g: well don"t know if i invalidate and say to the reported to post on the other project, or there is another procedure?
[21:03] <greg-g> you can do an "also effects project" and type in "ubuntu-website" then invalidate the Ubuntu task.  And make a comment saying that you assigned it to the correct project, and thanks for the bug report.
[21:03] <greg-g> YoBoY: ^
[21:04] <YoBoY> ok i try this :)
[21:04] <greg-g> :)
[21:11] <hggdh> eeck, gets ugly mixing Hebrew and English
[21:13] <YoBoY> greg-g: done, tanks
[21:14] <greg-g> YoBoY: you're welcome
[21:14] <hggdh> YoBoY, good work, thank you
[21:15] <YoBoY> ^^
[21:24] <BUGabundo> guud evening
[21:28] <YoBoY> olà BUGabundo
[21:29] <BUGabundo> YoBoY: ola
[21:29] <BUGabundo> ainda n te dás com os acentos. lol
[21:36]  * BUGabundo is doing bug triage on LP, over identica ehehehe
[21:37] <YoBoY> é o meu teclado... esse á nao esta acessivel
[21:38] <hggdh> olã BUGabundo (so that YoBoY will not feel alone)
[21:39] <YoBoY> ^^
[21:40] <BUGabundo> eehhe
[21:40] <BUGabundo> ohh this alphacamp is making me loose it! trying to teach him how to use LP, and he just want to run away
[21:49] <kklimonda> BUGabundo: LP is slow today, I want to run myself ;)
[21:51] <BUGabundo> kklimonda: just see my identi.ca life stream and the talk to alphacamp
[21:52] <BUGabundo> we discussed this morning about Notify-OSD possible bug, then I asked him to file it via ubuntu-bug
[21:52] <BUGabundo> he did not, and made a poor bug reported
[21:52] <BUGabundo> and talked to him and explained what was wrong, but _as usual_ I _sounded_ harsh!
[21:53] <BUGabundo> that's the only thing preventing me to apply to bug-control team... I always sound aggressive when talking (written) to ppl I don't know in person (or they know me)
[21:59] <kklimonda> BUGabundo: heh..
[21:59] <kklimonda> BUGabundo: how harsh is harsh? ;)
[22:00] <kklimonda> BUGabundo: I have low tolerance for ignorance, too. ;)
[22:01] <BUGabundo> its not ignorance
[22:01] <BUGabundo> not everyone knows how to use a BTS
[22:01] <BUGabundo> and LP is a diff type from many others
[22:01] <BUGabundo> most users are not used to even filing bugs
[22:01] <BUGabundo> every time I file one, I get better!
[22:01] <BUGabundo> I compile more info and details on how to make a bug report better
[22:02] <BUGabundo> take a look at my ealier ones and be scared!
[22:02] <BUGabundo> take a look and my lastest one and expect a bug that will mark by it self Confimed/triaged
[22:02] <kklimonda> BUGabundo: but if you told him how to do it properly and he ignored you it's ignorance imho.
[22:03] <kklimonda> it's not like we don't have enough work even without bugs like "xyz doesn't start" ;)
[22:04] <BUGabundo> kklimonda: worse then does: "ubutnu doesn't work. bye!"
[22:05] <YoBoY> need help for this one : bug 368361 don't know where to send this bug
[22:05] <ubot4`> Launchpad bug 368361 in bash-completion "apt-get Bash Autocompletion Not Working" [Undecided,Incomplete] https://launchpad.net/bugs/368361
[22:06] <BUGabundo> bah
[22:06] <BUGabundo> let me guess running as root or doesn't have the package?
[22:06]  * BUGabundo wonders why root doesn't do autocompletion
[22:07] <kklimonda> YoBoY: his bash_completion has different md5sum from the one installed from package.
[22:07] <kklimonda> it shouldn't matter as they are the same (one is missing new line)
[22:07] <YoBoY> yep ^^
[22:08] <YoBoY> the problem is the apt-cache don't work for the normal user
[22:08] <kklimonda> weird
[22:08] <YoBoY> yep
[22:08] <kklimonda> apt-cache is part of apt package
[22:09] <YoBoY> yes
[22:09] <BUGabundo> works for me
[22:09] <YoBoY> for me too
[22:09] <kklimonda> YoBoY: I'd mark it invalid
[22:09] <kklimonda>  /etc/apt/apt.conf isn't installed by system
[22:10] <kklimonda> so he had to create it manually and set wrong permissions
[22:10] <YoBoY> yes but the problem is the user have used the alternate cd to install his ubuntu, i can't confirm this issue happen on every alternate install or not
[22:11] <kklimonda> crap.. ;)
[22:11] <YoBoY> yes :D
[22:11] <kklimonda> YoBoY: ask him for this apt.conf file
[22:11] <kklimonda> it doesn't come from any packages, if it was autogenerated it should have some header.
[22:12] <BUGabundo> how did he add to attachements to just one reply?? email?
[22:12] <BUGabundo> do better:
[22:13] <BUGabundo> $ apport-collect apt
[22:13] <BUGabundo> or
[22:13] <BUGabundo> $ apport-collect bash-completion
[22:13]  * BUGabundo duh forgot bug number
[22:16] <YoBoY> BUGabundo: yes email, usefull for this ;)
[22:16] <kklimonda> Can you change some bug settings by sending an email? Status, or assignee ?
[22:17] <BUGabundo> yep
[22:17] <BUGabundo> send HELP to LP mail
[22:17] <BUGabundo> or read the wiki page
[22:17] <BUGabundo> mails MUST be signed
[22:17] <BUGabundo> and most commands need a leading "space"
[22:18] <YoBoY> must ?
[22:18] <BUGabundo> kklimonda: help@bugs.launchpad.net
[22:19] <BUGabundo> https://wiki.launchpad.canonical.com/MaloneEmailInterfaceUserDoc
[22:19] <kklimonda> BUGabundo: nice
[22:19] <BUGabundo> YoBoY: yes!
[22:19] <kklimonda> BUGabundo: 404
[22:19] <kklimonda> well, even worse - no such host ;)
[22:20] <BUGabundo> https://help.launchpad.net/MaloneEmailInterfaceUserDoc
[22:20] <kklimonda> This page does not exist yet ;)
[22:20] <BUGabundo> humm why does the email have an internal and private link?
[22:20] <BUGabundo> I should report that
[22:20] <BUGabundo> kklimonda: just send an email
[22:20] <BUGabundo> lol
[22:20] <YoBoY> kklimonda: https://help.launchpad.net/Bugs/EmailInterface
[22:20] <BUGabundo> its easier
[22:20] <BUGabundo> ahh that
[22:21] <BUGabundo> YoBoY: see " affects exaile"
[22:21] <kklimonda> YoBoY: ya, i found it by using search but I couldn't stop myself from poking BUGabundo ;)
[22:21] <BUGabundo> there's a space there
[22:21] <YoBoY> lol
[22:21] <kklimonda> BUGabundo: they must be signed?
[22:21] <BUGabundo> kklimonda: doing from head....
[22:21] <BUGabundo> kklimonda: yes
[22:21] <kklimonda> damn, I'm using gmail interface ;)
[22:21] <BUGabundo> with a valid key for that email address on LP
[22:21] <BUGabundo> ff addon firepgp?
[22:21] <kklimonda> oh well, firegpg (or whatever it's called) here I come..
[22:22] <BUGabundo> ahhhh that's it. now I remind my self!
[22:22] <BUGabundo> 2 weeks ago I wanted to file a wishbug for gmail labs... and Sigining was it... I forgot once I got to the groups thing! duh
[22:24] <kklimonda> oh, i see that firegpg has nicer interface for gmail
[22:24] <BUGabundo> has it??
[22:24] <BUGabundo> I just use kmail or mutt
[22:24] <kklimonda> and firefox crashed (so we can still pretend that this is on the topic discussion) ;)
[22:24] <BUGabundo> screenshots?
[22:24] <BUGabundo> kklimonda: eheheheehehe
[22:25] <BUGabundo> its not an ubuntu bug! its addon so its upstream
[22:25] <kklimonda> again..
[22:25] <kklimonda> so firegpg is messing something up
[22:26] <kklimonda> BUGabundo: http://getfiregpg.org/screenshots.html
[22:26] <kklimonda> BUGabundo: http://getfiregpg.org/images/newscreenshots/gmailnewcompose.png this one is new
[22:27] <BUGabundo> kklimonda: I think there was a known bug about ff .0.9
[22:27] <BUGabundo> and that .10 fixed
[22:27] <BUGabundo> not sure we have it in yet
[22:28] <kklimonda> oh, it sends signature as a .asc attachment
[22:28]  * kklimonda is in love
[22:29] <BUGabundo> kklimonda: don't all clients do that?
[22:29] <kklimonda> BUGabundo: it didn't
[22:29] <BUGabundo> I keep getting replies from Outlook users trying to open my key
[22:29] <kklimonda> i like this new firegpg - the last reason to use desktop mail client has disappeared.. ;)
[22:31] <BUGabundo> eheh
[22:32] <kklimonda> damn, xchat does poor when it comes to handling many channels..
[22:32] <kklimonda> i can't switch to 10th, 11th etc. using keyboard..
[22:33] <BUGabundo> kklimonda: gmail is good but not good enough to handle 78k unread emails, 16 accounts, and 38GiBs of mail
[22:34] <BUGabundo> I don't love Cloud that much
[22:35] <kklimonda> 78k unreaded mails? I don't think that anything can handle that many mails in some sane way..
[22:35] <kklimonda> gmail does handle multiple accounts pretty well
[22:35] <YoBoY> kklimonda: ctrl + page up/down
[22:35] <kklimonda> but dunno if there isn't some limit..
[22:35] <mrooney> If as a triager I file a bug upstream for someone, is there some sort of wiki page to point people at explaining how to do it themselves in the future and when to?
[22:36] <mrooney> It seems like it would be useful to help teach more people about doing that as opposed to just, "I've filed this upstream"
[22:36] <YoBoY> mrooney: https://wiki.ubuntu.com/Bugs/HowToTriage#Forwarding%20upstream << this page?
[22:37] <mrooney> YoBoY: no, that is for triagers
[22:37] <mrooney> I meant a page to explain to bug filers when and how to file upstream themselves in the future
[22:38] <YoBoY> one od the pages referenced don't give the answer ?
[22:39] <kklimonda> i'd love to see the day when most projects move to launchpad ;/
[22:39] <BUGabundo> kklimonda: kmail does it fine! folders and sub dirs, filters, and Expire
[22:39] <BUGabundo> kklimonda: +1
[22:39] <BUGabundo> its so easy to just mark "upstream"
[22:39] <kklimonda> and some projects are using really weird tools
[22:40] <kklimonda> i personally hate debian bts..
[22:40] <thekorn> mrooney, https://wiki.ubuntu.com/Bugs/Upstream has some instructions for a few upstream bug tracker
[22:40] <kklimonda> but it has nice email interface ;)
[22:40] <BUGabundo> I dislike bugzilla
[22:40] <BUGabundo> to slow and complicated
[22:40] <BUGabundo> plus many project like to make it even more complicated
[22:40] <BUGabundo> look at KDE
[22:40] <kklimonda> BUGabundo: the problem with various bugzillas is that they all require you to create an account.
[22:40] <BUGabundo> so does LP
[22:41] <kklimonda> BUGabundo: but it's only one account for various projects ;)
[22:41] <mrooney> GNOME bugzilla is just one accoutn
[22:41] <kklimonda> BUGabundo: And if I'm lazy I can just ubuntu-bug all my bugs and then put a faith in triagers to assign them to upstream ;)
[22:41] <kklimonda> mrooney: then another one for mozilla
[22:42] <mrooney> kklimonda: yeah but that is only because LP isn't open source so no one else CAN use it
[22:42] <BUGabundo> humm I'm fast.. I just bitten bdmurray
[22:42] <mrooney> once that happens surely we will need multiple LP logins
[22:42] <kklimonda> mrooney: but i would want them to move to LP and not create bugzilla using LP code.
[22:42] <YoBoY> no if everyone use OpenID
[22:42] <BUGabundo> kklimonda: I started to upstream most of my bugs and other users , I stuble accros
[22:42] <kklimonda> (by bugzilla I mean generic But Tracking System) ;)
[22:43] <BUGabundo> I have accounts on gnome, kde, pidgin , and several others BTSs
[22:44] <kklimonda> that's why you have so many unread emails ;}
[22:44] <BUGabundo> no
[22:44] <BUGabundo> that's moslty due to MLs
[22:44] <kklimonda> hehe
[22:44] <BUGabundo> 300 new emails alone from ubuntu-users daily
[22:44] <kklimonda> I have decided to unsubscribe from most MLs
[22:45] <kklimonda> now I'm only subscribed to ubuntu-devel-discuss and debian-python..
[22:46] <BUGabundo> no announce? no -devel? no lp-users?
[22:46] <kklimonda> I try to keep my sanity intact ;)
[22:46] <YoBoY> i only have Launchpad and BugSquad :p
[22:46] <kklimonda> i think about -devel as it's low traffic
[22:46] <kklimonda> and maybe lp-users as.. dunno ;)
[22:46] <YoBoY> and adopter 2 packages to try
[22:47] <YoBoY> adopted
[22:47] <kklimonda> BUGabundo: there is little reason to sign onto all those lists if you can't even scan subjects to see what's going on
[22:47] <kklimonda> at least imo
[22:48] <BUGabundo> scan? I only do that when I a get an huge backlog!
[22:48] <BUGabundo> usually I keep them read
[22:48] <BUGabundo> expect kernel, marketing and users
[22:48] <BUGabundo> oh and pidgin!
[22:48] <kklimonda> heh
[22:48] <BUGabundo> I just read that last one when I need to blead from my eyes
[22:49] <kklimonda> it's that bad? ;)
[22:50] <BUGabundo> bad? have you ever heard that some FOSS project are bad to new users?
[22:50] <BUGabundo> kklimonda: they aren't bad to new users. they are terrible to anyone, even them selves
[22:51] <Pollywog> define new users?
[22:51] <BUGabundo> hi Pollywog
[22:51] <Pollywog> hi
[22:51] <BUGabundo> Pollywog: any new user to the proj
[22:51] <Pollywog> oic then that would make me a pre-new user
[22:51] <BUGabundo> just yesterday a friend of mine, tried to get help from #ruby
[22:51] <BUGabundo> I just went way... they trolled him as Noob and refused to help
[22:52] <Pollywog> oh yes I get that a lot
[22:52] <kklimonda> how can i display list of new bugs in ubuntu project?
[22:52] <BUGabundo> usually if a new users comes up here, or any other #ubuntu support channel, s/he gets a welcome reply
[22:52] <kklimonda> it was some VERY long uri afair..
[22:52] <kklimonda> and I lost it ;)
[22:52] <BUGabundo> unless its #ubuntu.... too many users to get help there
[22:53] <BUGabundo> kklimonda: click on advance??
[22:53] <Pollywog> people try Linux and then many change their minds when they get that treatment
[22:53] <Pollywog> because they have heard about community
[22:54] <kklimonda> ubuntu community isn't bd
[22:54] <kklimonda> bad*
[22:54] <kklimonda> but irc isn't really good channel for user support
[22:54] <Pollywog> I think the best place to get help is the ubuntuforums
[22:54] <kklimonda> ubuntuforums.org is better - easier to see a problem, to keep track of it..
[22:54] <kklimonda> on #ubuntu there are just so many people and questions that it's easy to miss one..
[22:55] <Pollywog> I sometimes go there because I have a problem and then I see that someone else is having a problem that I had
[22:55] <kklimonda> i think people should be directed to their loco channels..
[22:55] <Pollywog> I have been using Linux since 1997 and I am still green
[22:56] <BUGabundo> kklimonda: I do that for most users for my loco team
[22:57] <BUGabundo> Pollywog: how is that possible? lol
[22:57] <kklimonda> Pollywog: I use it for 8 years and I can fix most of my problems but there are areas (for example audio subsystem) I just don't understand at all
[22:57] <Pollywog> because Linux keeps changing and I can't keep up
[22:58] <kklimonda> I can build distro from scratch, create secure server, write some nice apps but when it comes to internal microphone I don't know what to do with it ;)
[22:58] <Pollywog> I used Debian most of the time until a few years ago when there was doubt that Debian would survive
[22:59] <Pollywog> because people were leaving the project
[22:59] <BUGabundo> I've been touching linux since 95/6
[22:59] <kklimonda> it was during this long leap between releases?
[22:59] <BUGabundo> using ubuntu since 5.10 and 100% time since 6.06
[22:59] <BUGabundo> been beta/alpha tester since 6.10 beta
[23:00] <BUGabundo> can't do a line of code, to save my life, but I do pretty good help links to users
[23:00] <Pollywog> I think people were leaving Debian because of hostility they perceived there
[23:00] <kklimonda> i still have an old 5.10 system which I upgraded up to 8.04 without any problems.
[23:02] <Pollywog> I generally have problems with upgrades, usually with Nvidia
[23:02] <Pollywog> but a clean install fixes it
[23:02] <kklimonda> I only had to do a clean install when 5.04 was released
[23:02] <darizzle> hi all
[23:02] <kklimonda> after upgrade from 4.10 I had many problems..
[23:03] <Pollywog> hi
[23:03] <kklimonda> now 8.10->9.04 upgrade was painless even with nvidia
[23:03] <darizzle> did you do straight upgrades
[23:03] <kklimonda> hi darizzle
[23:03] <darizzle> or incremental
[23:03] <kklimonda> darizzle: incremental
[23:03] <kklimonda> darizzle: it is possible to do straight upgrades if you know what you are doing
[23:03] <kklimonda> (for example it's possible to go from kubuntu 8.04 to 9.04)
[23:03] <darizzle> incremental is probably safer
[23:03] <kklimonda> it is
[23:04] <darizzle> man
[23:05] <darizzle> so far ive only triaged one bug
[23:05] <darizzle> i think qa is a great way to learn a system
[23:05] <Pollywog> I had a Hardy system that I upgraded to Intrepid and followed that with an upgrade to Jaunty.  Nvidia was messed up, so I did a clean install and that fixed it, but I think I did not need to do that.  I think I know where I messed up, it was that new Hardware module, it would have fixed the problem
[23:05] <Pollywog> the one that looks for proprietary drivers
[23:06] <darizzle> yea
[23:06] <darizzle> ive been rolling ati for about 10 years
[23:06] <Pollywog> until about 3 yrs ago, the main problem with upgrades was ALSA
[23:06] <darizzle> so havent experienced that
[23:06] <darizzle> always play the underdog
[23:06] <Pollywog> now I never need to bother with it
[23:07] <darizzle> except its nearly impossible to find a laptop with amd in it these days
[23:07] <bdmurray> restricted-manager
[23:07] <kklimonda> Pollywog: did you use dist-upgrade or upgrade-manager ?
[23:07] <darizzle> so im rolling intel chips in the lappy
[23:07] <kklimonda> update-manager*
[23:07] <Pollywog> kklimonda: apt-get dist-upgrade
[23:07] <kklimonda> Pollywog: don't do it
[23:08] <kklimonda> Pollywog: update-manager doesn't do only "dist-upgrade" under the mask.
[23:08] <kklimonda> Pollywog: it has a lot of quirks for various known upgrade problems
[23:08] <kklimonda> Pollywog: and one of them was for nvidia upgrade
[23:08] <Pollywog> I will use the newer tools if they work.  When I was a Debian user, upgrades went smoothly with the exception of the move from 2.4 to 2.6 kernels
[23:08] <kklimonda> (there is no nvidia-glx-177 in jaunty)
[23:09] <kklimonda> Pollywog: i've always used update-manager and never had any problems with it.
[23:09] <Pollywog> yes that is why even my clean install did not work at first boot
[23:09] <Pollywog> nvidia-glx was "missing"
[23:09] <Pollywog> but that hardware module fixed it
[23:10] <Pollywog> and I bought a hp2133 Mini Note a couple of weeks ago and Jaunty runs great on it
[23:11] <Pollywog> in Gnome, wifi works out of the box though there seems to be a problem with KDE and wifi
[23:15] <kklimonda> supported hardware is 95% of the success..