| === txwikinger2 is now known as txwikinger | ||
| dtchen | [565104.024136] EXT3-fs error (device dm-1): htree_dirblock_to_tree: bad entry in directory #17663073: inode out of bounds - offset=40, inode=2698334243, rec_len=16, name_len=5 | 00:40 |
|---|---|---|
| dtchen | [565104.024148] Aborting journal on device dm-1. | 00:40 |
| dtchen | that doesn't bode well. | 00:40 |
| andresmujica1 | resized fs dtchen? | 00:43 |
| dtchen | no | 00:43 |
| dtchen | it's the same bug i've been triggering since hardy | 00:43 |
| dtchen | 100% reproducible on encrypted LVM (ext3) | 00:43 |
| dtchen | test case: suspend & resume over normal usage. over ~11 days, i'll trigger that bug | 00:44 |
| andresmujica1 | ohh.. | 00:45 |
| dtchen | the last time it happened, i lost my entire jaunty development system (not a big deal, since i just reinstalled and rsynced /home) | 00:45 |
| andresmujica1 | so the journal get's corrupted by the encryption?? | 00:46 |
| dtchen | i don't know; i haven't bothered to break out kdb | 00:46 |
| dtchen | it's faster for me to reinstall and keep working, as this computer is my sole development workstation | 00:47 |
| BUGabundo | dtchen: you manage to hibernate and resume for 11 days? | 00:47 |
| andresmujica1 | :) | 00:47 |
| BUGabundo | my system only lasts 3 days MAX | 00:47 |
| dtchen | BUGabundo: suspend-to-ram and resume. | 00:47 |
| dtchen | (not suspend-to-disk) | 00:47 |
| andresmujica1 | i love suspend-to-ram!! | 00:47 |
| BUGabundo | I have to take care with suspend... moving Car is a no match.... | 00:48 |
| BUGabundo | last time I did that, had to fsck | 00:48 |
| BUGabundo | lots of disk errors | 00:48 |
| dtchen | my system resumes in just over 1 second, so the boot-time improvements aren't really applicable to me. or at least i didn't think so. i might rethink that. | 00:48 |
| andresmujica1 | me too. 1 sec.. with 3 ugly harmless lines about usb. | 00:49 |
| andresmujica1 | "Given that there is no corruption on disk, I would put this toward some kind of memory corruption" | 00:50 |
| andresmujica1 | http://www.redhat.com/archives/ext3-users/2007-August/msg00005.html | 00:50 |
| andresmujica1 | suspend to ram fills up your ram overtime | 00:50 |
| andresmujica1 | when it hits some bad bit. | 00:51 |
| andresmujica1 | crazy theory. | 00:51 |
| BUGabundo | 5-7 sec here | 00:53 |
| Rocket2DMn | hey guys, a file path through somebody home folder directory structure wouldn't quality as sensitive material in a stacktrace would it? | 01:05 |
| kklimonda | well... | 01:07 |
| stpere | depends if the file name is Girl XXX 8 years old | 01:07 |
| kklimonda | heh, exactly | 01:07 |
| Rocket2DMn | hehe yeah stpere , i considered that. it looks completely harmless | 01:07 |
| Rocket2DMn | are you guys bucontrol? | 01:07 |
| stpere | I'm not :) | 01:08 |
| stpere | but some here are | 01:08 |
| bdmurray | Rocket2DMn: what are you looking at? | 01:08 |
| Rocket2DMn | yeah, i am, we were asked to help check the piles of bugs still marked as private | 01:08 |
| Rocket2DMn | hey bdmurray , bug 147482 | 01:08 |
| ubot4` | Rocket2DMn: Bug 147482 on http://launchpad.net/bugs/147482 is private | 01:08 |
| Rocket2DMn | i think its harmless, but i just wanted to check | 01:08 |
| Rocket2DMn | check the retrace | 01:09 |
| hggdh | Rocket2DMn, looking at it now | 01:21 |
| bdmurray | hggdh: done already | 01:21 |
| hggdh | k | 01:21 |
| hggdh | bdmurray, the private bug report is updated how frequently? | 01:26 |
| Rocket2DMn | hggdh, he's eating dinner | 01:32 |
| hggdh | ah, dinner, good idea | 01:33 |
| Rocket2DMn | its ok, we only have 3000 bugs to look at :) | 01:34 |
| Rocket2DMn | better eat first | 01:34 |
| hggdh | yup | 01:34 |
| BUGabundo | only? | 01:35 |
| Rocket2DMn | yeah BUGabundo , that's about right | 01:36 |
| Rocket2DMn | lol at bug 177831 | 01:39 |
| ubot4` | Launchpad bug 177831 in gksu "gksu crashed with SIGSEGV" [Medium,New] https://launchpad.net/bugs/177831 | 01:39 |
| Rocket2DMn | it has no trace at all | 01:39 |
| Ampelbein | Rocket2DMn: could be the user decided to not upload the full report. | 01:53 |
| Ampelbein | Rocket2DMn: then the coredump.gz is missing and no backtrace can be generated | 01:53 |
| Rocket2DMn | Ampelbein, makes sense to me, though I had never seen a crash report without an attempt at a trace | 01:53 |
| bdmurray | hggdh: it depends how often staging gets updated | 02:03 |
| bdmurray | hggdh: usually daily though | 02:03 |
| dtchen | yeah, definitely seems related to LVM and memory corruption | 02:29 |
| micahg | What do I do with a bug that the user created a duplicate and I converted the original to a question | 02:30 |
| micahg | I already marked it as a dupe | 02:31 |
| micahg | but I"m not sure what response to give | 02:31 |
| micahg | hggdh: can you help me? | 02:31 |
| Ampelbein | micahg: if it's really a support-request, i'd gently point out that just opening a new bug report does not make sense and is counter-productive. | 02:31 |
| micahg | ok | 02:32 |
| Ampelbein | micahg: can you give the bugnumber? | 02:32 |
| micahg | here's what I have so far: | 02:32 |
| micahg | Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 369073, so it is being marked as such. Feel free to continue to report any other bugs you may find. | 02:32 |
| micahg | Bug 369073 was converted to Question #69209: | 02:32 |
| micahg | https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/69209 | 02:32 |
| ubot4` | Launchpad bug 369073 in firefox-3.0 "cannot watch videos at cnet.com" [Undecided,Invalid] https://launchpad.net/bugs/369073 | 02:32 |
| micahg | 369597 | 02:32 |
| micahg | I requested more information in teh question | 02:32 |
| micahg | he never responded | 02:32 |
| micahg | I tested the site in question on amd64 with flash and ff 3.0.10 | 02:33 |
| micahg | there were no issues | 02:33 |
| Ampelbein | micahg: yeah, seems like a configuration issue to me. tested on lpia and i386, works. | 02:36 |
| micahg | ok | 02:36 |
| micahg | so about the response | 02:36 |
| micahg | Do you see what I have above? | 02:36 |
| micahg | I wanted to add, Additional information is necessary to assist you, please follow the above link to the answer tracker and provide the additional requested information. | 02:37 |
| micahg | I just wanted to know if he restarteed his browser | 02:37 |
| Ampelbein | micahg: "Thanks for reporting this issue. You already reported this as bug XXXXXX, which was converted to support request XXXXXX. Please provide the information requested there so that we can assist you in fixing your problem. Thanks for your cooperation and please continue to report any bugs you may find." | 02:38 |
| Ampelbein | micahg: something like that | 02:38 |
| micahg | ah | 02:39 |
| micahg | ok | 02:39 |
| micahg | should i give th elink to the answer tracker? | 02:39 |
| Ampelbein | micahg: that would be handy for the reporter to quickly find the support-question. | 02:42 |
| micahg | ok | 02:42 |
| micahg | can you check? bug 369597 | 02:43 |
| ubot4` | Launchpad bug 369597 in firefox-3.0 "no video (dup-of: 369073)" [Undecided,New] https://launchpad.net/bugs/369597 | 02:43 |
| ubot4` | Launchpad bug 369073 in firefox-3.0 "cannot watch videos at cnet.com" [Undecided,Invalid] https://launchpad.net/bugs/369073 | 02:43 |
| micahg | I read that I shouldn't invalidated the dupe, right? | 02:43 |
| Ampelbein | micahg: looks ok. no need to invalidate a dupe, it only creates noise. | 02:47 |
| micahg | right, that's what I read | 02:47 |
| micahg | thanks | 02:47 |
| micahg | I'm assuming I can keep coming back if I have questions about triaging? | 02:47 |
| Ampelbein | micahg: sure. | 02:48 |
| Ampelbein | micahg: thanks for your help. | 02:48 |
| micahg | thanks | 02:48 |
| micahg | oh, | 02:49 |
| micahg | if you request more info from the bug poster, do you mark as incomplete? | 02:49 |
| Ampelbein | micahg: yes | 02:49 |
| micahg | If there is a new version of the program out, do you set to invalid? | 02:57 |
| Ampelbein | micahg: not always. try reproducing yourself, it that works, ask the reporter to update and confirm it's fixed for him too. | 02:59 |
| cprofitt | https://bugs.launchpad.net/ubuntu/+source/acpid/+bug/302452 | 03:00 |
| ubot4` | Launchpad bug 302452 in acpid "jaunty and intrepid shutdown/restart hang on "acpid: exiting"" [Undecided,Confirmed] | 03:00 |
| micahg | without changing the status? | 03:00 |
| Ampelbein | micahg: set to incomplete if you ask the reporter, if it's still not fixed (=you can reproduce with new version), just tread it as a normal report, see if all information is available and status confirmed. | 03:01 |
| hggdh | micahg, and -- if still not fixed, update last version tested as in https://wiki.ubuntu.com/Bugs/Description (just got back from dinner) | 03:03 |
| alex_mayorga | !xorg | 03:03 |
| ubot4` | The X Window System is the part of your system that's responsible for graphical output. To restart your X, type « sudo /etc/init.d/?dm restart » in a console - To fix screen resolution or other X problems: https://wiki.ubuntu.com/X/Config/Resolution | 03:03 |
| Ampelbein | hggdh: ok, so you take over support now ;-) | 03:04 |
| * Ampelbein is going to bed. 04:04AM | 03:04 | |
| Ampelbein | enough for today | 03:04 |
| hggdh | Ampelbein, you were doing a good job ;-) and guten nacht | 03:05 |
| micahg | thanks Ampelbein | 03:05 |
| Ampelbein | thanks guys | 03:05 |
| alex_mayorga | Ampelbein, good nite | 03:07 |
| micahg | bug 365827 | 03:10 |
| ubot4` | Launchpad bug 365827 in firefox-3.0 "Firefox 3.0.9 Fails to Start" [Undecided,New] https://launchpad.net/bugs/365827 | 03:10 |
| micahg | fix was released upstream and there is a new version in ubuntu | 03:10 |
| alex_mayorga | known bus with Intel Graphics on laptops? | 03:10 |
| micahg | Do I mark as Fix Released and suggest that the reporter update? | 03:10 |
| micahg | it's unknown if the fix was for the bug or not | 03:12 |
| hggdh | hold on | 03:14 |
| cactaur | Hey, so my Ubuntu machine has been experiencing random freezes so I was looking for ways to collect information so that a bug report could be useful. I know just saying I have a "random" freeze isn't helpful for triagers. So far, I've been able to tell it's not an X problem, because when I tried debugging X, the gdb I ran from a remote computer itself froze. So, I'm assuming it's a kernel problem, but there isn't anything in the logs about th | 03:16 |
| cactaur | e freeze, and the DebuggingSystemCrash wiki page doesn't tell me the information I need. Can anyone help? | 03:16 |
| hggdh | micahg, asac saw it, and stated a new version will come out. Why do you want to mark it fix released? | 03:16 |
| cactaur | Oh, and I ran memtest, which was clean. | 03:17 |
| micahg | hggdh: I have no idea | 03:18 |
| micahg | hggdh: I just need some baseline guidance so I can derive future actions from something | 03:18 |
| hggdh | cactaur, did you look at https://wiki.ubuntu.com/DebuggingProcedures? | 03:19 |
| micahg | hggdh: incomplete with the version blurb? | 03:19 |
| hggdh | micahg, in this case asac (one of the firefox maintainers) commented that there *might* be a fix coming in 3.0.10 | 03:20 |
| hggdh | but he is not sure | 03:20 |
| micahg | ok, so, I figure this blurb: | 03:20 |
| micahg | Thank you for taking the time to report this bug and helping to make Ubuntu better. However, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance. | 03:20 |
| micahg | right? | 03:20 |
| hggdh | the blurg is good, but it does not apply for this bug | 03:21 |
| dtchen | if anyone's interested in SRU tutorials, i'll be giving one to fix a bug in muine in about 5 minutes in #ubuntu-classroom | 03:21 |
| micahg | I copied it off the wiki | 03:21 |
| micahg | so | 03:21 |
| micahg | shoudl I leave it alone? | 03:21 |
| micahg | or modify the blurb to say: Thank you for taking the time to report this bug and helping to make Ubuntu better. However, this package has been updated for your Ubuntu release since you reported this bug. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance. | 03:22 |
| hggdh | micahg, no | 03:22 |
| micahg | ok | 03:22 |
| cactaur | hggdh: Yeah, a lot of the articles I checked out didn't give me much advice on how to get output. The Kernel OOPS article left me clueless. | 03:22 |
| micahg | maybe I'll leave this one | 03:22 |
| hggdh | did you check to see if he is running current ff for Intrepid? | 03:23 |
| micahg | bug report shows 3.0.9 | 03:23 |
| micahg | 3.0.10 was released | 03:23 |
| hggdh | cactaur, one chance is #ubuntu-kernel -- the kernel people would know more on what to do | 03:23 |
| cactaur | hggdh: Thanks! | 03:24 |
| hggdh | micahg, then YES! your blurb is perfect. Also mark it incomplete (since we will be waiting on feedback) | 03:24 |
| micahg | hggdh: thank you :) | 03:25 |
| micahg | one thing, launchpad shows 3.0.10, packages.ubuntu.com shows 3.0.9 | 03:26 |
| alex_mayorga | hggdh, is there a video channel? | 03:26 |
| cprofitt | anyone got a hint on how to continue based on these -- http://launchpadlibrarian.net/26111547/shutdownhang.jpg | 03:26 |
| cprofitt | http://launchpadlibrarian.net/26111590/cntlaltdel.jpg | 03:27 |
| hggdh | alex_mayorga, there might be. Try searching on the server. If there is, it would be called something like #ubuntu-<whatever>, perhaps even #ubuntu-video | 03:27 |
| hggdh | wow a kernel oops | 03:27 |
| hggdh | cprofitt, do you have the kernel version? If so, ping #ubuntu-kernel on this, they might help more | 03:29 |
| hggdh | although I am not sure the first png has the top lines | 03:29 |
| alex_mayorga | I seem to have found a similar Bug #213171 | 03:33 |
| ubot4` | Launchpad bug 213171 in xorg "[i830] Unable to install with GUI on Fujitsu Lifebook C7651" [Unknown,In progress] https://launchpad.net/bugs/213171 | 03:33 |
| alex_mayorga | anything I can give? | 03:33 |
| hggdh | alex_mayorga, what do you mean? | 03:35 |
| alex_mayorga | hggdh, I have a laptop here with the same lines and unusable video and I think it's the same or very similar video card | 03:36 |
| hggdh | alex_mayorga, then I guess what Bryce said applies to you as well :-( | 03:36 |
| alex_mayorga | video worked perfectly on 8.10 but is unusable on 9.04 | 03:36 |
| alex_mayorga | no i810 driver on jaunty? | 03:40 |
| micahg | alex_mayorga: in jaunty, i810 support was added to xserver-xorg-video-intel | 03:42 |
| cprofitt | thanks hggdh trying there now | 03:45 |
| alex_mayorga | micahg, doesn't seem to work with my card :( | 03:50 |
| alex_mayorga | should I revive that bug or file a new one, my laptop is different | 03:51 |
| hggdh | alex_mayorga, the bug is open | 03:52 |
| hggdh | Add a comment that you are also hit byt it, and give your card data | 03:52 |
| === txwikinger2 is now known as txwikinger | ||
| alex_mayorga | how to add info on other bug trackers https://bugs.freedesktop.org/show_bug.cgi?id=12059 and http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=438650 seem related | 03:53 |
| ubot4` | Freedesktop bug 12059 in Driver/intel "[845] ch7017 LVDS output not supported" [Normal,Resolved: fixed] | 03:53 |
| micahg | I noticed this package: http://packages.ubuntu.com/jaunty/i810switch | 03:54 |
| micahg | could it help? | 03:54 |
| hggdh | alex_mayorga, click on "Also affects distribution", and add the link there | 03:55 |
| alex_mayorga | hggdh, that worked for the debian one, how do I put the freedesktop.org one? | 03:57 |
| hggdh | alex_mayorga, you can do the same again. But what are you gaining on doing that? | 03:58 |
| alex_mayorga | the bug claims to be fixed on freedesxtop | 03:58 |
| alex_mayorga | dunno, really just thought that more info would be helpful | 04:00 |
| hggdh | if it is the same... Add a comment stating that also | 04:00 |
| micahg | can someone test something on jaunty 9.04 ff 3.0? | 04:11 |
| micahg | I want to convert this bug to a question | 04:11 |
| micahg | but I can't verify it works on i386 | 04:11 |
| micahg | there's already been 4 posts too many to all the bug watchers | 04:12 |
| hggdh | micahg, what bug are you talking about? | 04:14 |
| micahg | bug 369473 | 04:14 |
| ubot4` | Launchpad bug 369473 in firefox-3.0 "Can't login into bank site" [Undecided,Incomplete] https://launchpad.net/bugs/369473 | 04:14 |
| micahg | works fine on jaunty amd64 | 04:14 |
| micahg | nevermind... | 04:16 |
| micahg | he just updated it himself | 04:16 |
| alex_mayorga | hggdh, anything else I should add? | 04:18 |
| hggdh | looking at it | 04:18 |
| alex_mayorga | thanks | 04:19 |
| hggdh | hum, I have libswfdec 0.8.4 | 04:20 |
| micahg | Should I change the package and the bug back to new? | 04:21 |
| micahg | I would tell him just to install flashplayer-installer if it was in the answer tracker | 04:22 |
| hggdh | micahg, I have libswfdec 0.8.4, and I am on Jaunty. Why is the reporter running 0.8.0? | 04:24 |
| micahg | 0.82 is standard for jaunyt | 04:24 |
| micahg | ah | 04:24 |
| micahg | maybe he's confused | 04:24 |
| micahg | the swfdec-mozilla package is at 0.82 | 04:24 |
| micahg | teh libswfdec lib is at 0.84 | 04:25 |
| micahg | I have adobe's flash installed and it works | 04:25 |
| micahg | does the page work for you with the open source version? | 04:25 |
| hggdh | micahg, see http://paste.ubuntu.com/161104/ | 04:25 |
| hggdh | ah | 04:25 |
| micahg | so, o master of bugs, what shall I do? | 04:26 |
| hggdh | yes, the page works | 04:26 |
| micahg | ugh | 04:26 |
| hggdh | heh. I am not the master. Brian is | 04:26 |
| micahg | you running x86? | 04:26 |
| hggdh | amd64 | 04:27 |
| micahg | ah | 04:27 |
| micahg | as am I | 04:27 |
| micahg | I was hoping someone could test i386 | 04:27 |
| micahg | maybe he has both the open source and the adobe version | 04:27 |
| micahg | should I convert to question or continue probing? | 04:27 |
| hggdh | continue probing | 04:27 |
| micahg | ok | 04:27 |
| hggdh | ask him if he installed the adobe thingy | 04:28 |
| micahg | why do the 2 packages not conflict? | 04:28 |
| alex_mayorga | how can I use vesa and see if I get video that way? | 04:28 |
| hggdh | save your current /etc/X11/xorg.conf, then update it to driver=vesa, and restart X | 04:29 |
| hggdh | I hope you are familiar with the command line... | 04:29 |
| hggdh | just in case | 04:29 |
| alex_mayorga | hggdh, I know my way around | 04:30 |
| micahg | What's the appropriate comment when a user requests that a bug be closed if any? | 04:32 |
| alex_mayorga | hggdh, where should I pit drive=vesa | 04:32 |
| micahg | I know to mark it invalid | 04:32 |
| alex_mayorga | under device? | 04:32 |
| hggdh | micahg, why is the reporter requesting the bug to be closed? | 04:35 |
| hggdh | alex_mayorga, yes, as "Driver "vesa" | 04:36 |
| micahg | user had some software that seemed to conflict | 04:36 |
| micahg | no longer has an issue | 04:36 |
| micahg | bug 366564 | 04:36 |
| ubot4` | Launchpad bug 366564 in firefox-3.0 "firefox 3.0.9 crashes on opening some pages" [Undecided,Incomplete] https://launchpad.net/bugs/366564 | 04:36 |
| hggdh | micahg, yes, you can close invalid | 04:37 |
| micahg | Do I need to comment? | 04:37 |
| hggdh | and with the usual blurb about keeping on reporting bugs, etc, etc | 04:37 |
| micahg | ok | 04:37 |
| micahg | Does this work? This bug report is being closed due to your last comment regarding this no longer being an issue. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug | 04:39 |
| micahg | sorry | 04:39 |
| micahg | I'll start using pastebin after this | 04:39 |
| hggdh | that's good | 04:39 |
| micahg | done | 04:40 |
| micahg | I've learned so much about triage tonight | 04:40 |
| alex_mayorga | hggdh, that didn't help much the video is eve more garbled using vesa | 04:40 |
| hggdh | :-) | 04:40 |
| micahg | I would've done it tomorrow, but I work all day | 04:40 |
| alex_mayorga | can you teach triagin in this channel? | 04:41 |
| micahg | is that what it's for? | 04:41 |
| micahg | *isn't | 04:41 |
| hggdh | alex_mayorga, what do you mean? | 04:41 |
| hggdh | actually, no, not for teaching, but for discussing issues with bugs. It happens we end up helping also | 04:41 |
| alex_mayorga | I've wanted to get in the bug squad, but I can only work maybe 4 hours a week | 04:42 |
| alex_mayorga | oh! never mind then | 04:42 |
| hggdh | alex_mayorga, this does not prohibit you from joining | 04:42 |
| hggdh | you do 4 hours a week, you help | 04:42 |
| hggdh | (much better than *no* hours at all ;-) | 04:43 |
| alex_mayorga | hggdh, I'll keep that in mind | 04:43 |
| hggdh | remember, we are (most all) volunteers | 04:43 |
| micahg | In about 4 hours, I think I've done 6 or 7 bugs | 04:43 |
| alex_mayorga | hggdh, any other suggestions on the video bug? | 04:43 |
| hggdh | alex_mayorga, I am not really a X person. You might try to ping the folks at #ubuntu-x | 04:44 |
| hggdh | micahg, good work -- and thank you | 04:44 |
| micahg | :) | 04:44 |
| hggdh | and now it is my time. I am feeling tired, and weak | 04:45 |
| micahg | good night hggdh | 04:45 |
| micahg | I'm going to sleep soon myself | 04:45 |
| alex_mayorga | hggdh, BTW how can I progress my first patch a bit further https://bugs.edge.launchpad.net/ubuntu/+source/mobile-broadband-provider-info/+bug/323752 | 04:45 |
| ubot4` | Launchpad bug 323752 in mobile-broadband-provider-info "Movistar (México) is missing" [Medium,In progress] | 04:46 |
| hggdh | looking at it | 04:46 |
| hggdh | alex_mayorga, you can subscribe ubuntu-main-sponsors | 04:53 |
| hggdh | alex_mayorga, some details: the bug is *not* fix-committed for the Ubuntu task: it has not yet been accepted & published on -proposed | 04:54 |
| hggdh | another: if you are done with the patch, deselect yourself. | 04:55 |
| alex_mayorga | my error :S | 04:55 |
| alex_mayorga | would you mind putting on the right track? | 04:55 |
| hggdh | ah yes: the bug could be in "Triaged", | 04:55 |
| hggdh | will do | 04:55 |
| alex_mayorga | thanks, appreciated | 04:55 |
| alex_mayorga | I have to go catch some sleep now | 04:55 |
| alex_mayorga | hggdh, thanks for being so helpful | 04:56 |
| micahg | I have to run as well | 04:56 |
| micahg | thank you hggdh, night | 04:57 |
| hggdh | alex_mayorga, done. | 04:58 |
| hggdh | now I *am* out for the night ;-) | 04:59 |
| alex_mayorga | bye, thanks and good night | 05:00 |
| micahg | Hi, what kind of message do you give if the bug if for an unsupported version (7.10)? | 06:12 |
| calc | probably should tell the user to upgrade and see if it is still a problem, not sure if there is a template response though | 06:13 |
| micahg | ok | 06:13 |
| micahg | I was going to use this one: https://wiki.ubuntu.com/Bugs/Responses#Old%20untouched%20bugs | 06:14 |
| micahg | Does this work? | 06:17 |
| bdmurray | if there is sufficient information for someone else to recreate the bug one should try to recreate it fist | 06:20 |
| bdmurray | first! | 06:20 |
| bdmurray | rather than asking the reporter to upgrade 3 releases and test | 06:21 |
| * liw nods | 06:21 | |
| micahg | user just says they can't bookmark | 06:21 |
| micahg | actual package was FF2.0 | 06:22 |
| micahg | also, user could have forgotten about the bug and upgraded to a later release | 06:22 |
| micahg | wow | 06:23 |
| bdmurray | since bookmarking is something that works pretty well for most people I'd ask the reporter then | 06:23 |
| micahg | I didn't realize all the garbage you guys have to wade through to work on bugs | 06:23 |
| micahg | I've knocked off about 10 bugs in the ff 3.0 package tongiht | 06:23 |
| micahg | or at least checked in on them | 06:23 |
| micahg | that's less than 1# | 06:24 |
| micahg | 1% | 06:24 |
| DivxcluB | Hello everybody. After Clean install on 9.04 I installed ATI drivers for my 4870x2, after reboot I can't login screen is messed up and everything is frozen right on moment of login screen. Plesee help. I have video of my boot on youtube, If possible please help here is video http://www.youtube.com/watch?v=sFzRUkQS7_U Thank you again | 06:25 |
| bdmurray | but if everyone pitchs in we can do it together! | 06:25 |
| micahg | bdmurray: my problem is I get addicted to triaging and get nothing else done :) | 06:25 |
| micahg | Well, it's been 24 hours since I first touched a bug that wasn't mine | 06:26 |
| micahg | and I haven't been yelled at yet | 06:26 |
| micahg | I'd call that success :) | 06:27 |
| DivxcluB | may anyone give me some advice on what I may or can do | 06:28 |
| DivxcluB | I did search and read for hours now. I can't find an answer | 06:28 |
| micahg | DivxcluB: standard support is in the #ubuntu channel | 06:28 |
| DivxcluB | I manage to uninstall drivers , and installed diffirent version (Ubuntu vs ati.com one) | 06:28 |
| DivxcluB | I know but noone responded in there + it's a bug .. i think | 06:29 |
| DivxcluB | again I am sorry I did not mean to be out of line. I am first time here | 06:29 |
| micahg | This channel is actually for help managing bugs | 06:29 |
| DivxcluB | again my apologies | 06:29 |
| micahg | DivxcluB: it's ok, everyone's pretty relaxed in here from what I've found | 06:30 |
| calc | micahg: i get a number of people who don't ever respond to further info requests even when i respond to their initial bug report within hours | 06:31 |
| * calc goes to bed, his OOo build is strangely broken and can't determine why without more sleep first | 06:33 | |
| micahg | ok | 06:33 |
| micahg | well | 06:33 |
| micahg | if they don't respond within 4-6 weeks, we'll invalidate them | 06:34 |
| micahg | and move on, right? | 06:34 |
| micahg | night calc | 06:35 |
| micahg | I need to go to sleep to | 06:35 |
| thekorn | good morning | 06:44 |
| dholbach | good morning | 06:56 |
| YoBoY | good morning | 07:21 |
| pan1nx | jcastro hi | 07:37 |
| kklimonda | what happened to nvidia-glx-177? It isn't supported by nvidia anymore? | 07:38 |
| === garthounet is now known as barthounet | ||
| === barthounet is now known as sp4rki | ||
| === sp4rki is now known as garthounet | ||
| === davmor21 is now known as davmor2 | ||
| === mkorn is now known as thekorn | ||
| asac | hggdh: the fix was pushed back to 3.0.11 | 10:10 |
| asac | 3.0.10 was a firedrill release | 10:10 |
| savvas | who got to slide down the fire-pole? :P | 10:12 |
| asac | i am sliding up and down all the time ;) | 10:46 |
| === Hurtz_ is now known as Hurtz | ||
| YoBoY | bug 369652 << confirmed should be low | 10:56 |
| ubot4` | Launchpad bug 369652 in nautilus-sendto "Thunderbird "send to" in Ubuntu right-click missing" [Undecided,Confirmed] https://launchpad.net/bugs/369652 | 10:56 |
| Baum | well i added a bug report to the launchpad site. https://bugs.launchpad.net/ubuntu/+source/libpam-mount/+bug/367918 how long will it take until one of the developers will take a look at it | 10:58 |
| ubot4` | Launchpad bug 367918 in libpam-mount "sshd cannot mount cifs shares" [Undecided,New] | 10:58 |
| === mdz_ is now known as mdz | ||
| mnemo | Baum: please report the bug upstream and then click "Also affects project" in the ubuntu bug report to link the two bug reports together... that way, when upstream fixes the bug a notification is spent to the ubuntu packagers | 11:14 |
| darizzle | hey guys | 11:16 |
| darizzle | if a bug is for pidgin | 11:16 |
| darizzle | and its definitely a pidgin bug, not related to just ubuntu | 11:16 |
| darizzle | who forwards it upstream? | 11:16 |
| darizzle | anyone here tonight? | 11:20 |
| Ampelbein | darizzle: either a member of the bugsquad forwards it himself (if it's a generic issue) or asks the reporter to do so. | 11:55 |
| zimnyx | Hello. What is purpose of this channel? | 12:03 |
| zimnyx | I have read https://wiki.ubuntu.com/UbuntuBugDay | 12:04 |
| YoBoY | hi zimnyx, helping with bug triage | 12:04 |
| zimnyx | "triaging a specific package or set of packages" - it means any, or some defined list? | 12:04 |
| YoBoY | the bugday is for a defined list, but you can work on the others bugs ^^ | 12:06 |
| zimnyx | Where can I see this list? | 12:22 |
| YoBoY | zimnyx: https://wiki.ubuntu.com/UbuntuBugDay#When << click on the day | 12:26 |
| zimnyx | I see many bugs concerning laptop brightness adjusting failure after upgrade to Jaunty. | 12:31 |
| YoBoY | it's not a good bugday for beginners :p | 12:33 |
| zimnyx | I guess :) | 12:35 |
| zimnyx | I provided value information about duplicating bugs :-) | 12:36 |
| darizzle | yea | 12:40 |
| darizzle | i ahve that problem with my laptop | 12:41 |
| darizzle | the screen doesnt go blank when idle | 12:41 |
| darizzle | or when the laptops closed | 12:41 |
| zimnyx | darizzle: https://bugs.launchpad.net/ubuntu/+bug/369777 | 12:45 |
| ubot4` | zimnyx: Error: Could not parse data returned by Launchpad: The read operation timed out | 12:45 |
| zimnyx | I've seen many bugs for different laptops. | 12:45 |
| === yofel_ is now known as yofel | ||
| jcastro | pan1nx: you're all set! | 14:06 |
| mkorn | happy hugday everybody ! | 14:17 |
| mkorn | wow, 1337 bugs on the list for today, are you serious?! | 14:18 |
| pedro_ | wow we have a leet quantity of bugs ;-) | 14:21 |
| hggdh | asac, thanks | 14:22 |
| mkorn | oh no, the hugday tool is broken, argh | 14:32 |
| === ejat is now known as e-jat | ||
| mkorn | pedro_: sorry, I will remove the section about the hugday tool for today, the tool cannot parse todays wikipage correctly and I've not time to fix it right now | 14:53 |
| pedro_ | mkorn: ok no worries | 14:54 |
| bdmurray | mvo: it's update-manager that has the package installation hook or is it apport? | 16:20 |
| mvo | bdmurray: the hook is part of apport, but there is some functionatliy to create crash files in libapt now as well. why? | 16:23 |
| bdmurray | mvo: I wanted to block bugs being file with "user did not accept the sun-dlj-v1-1 license" or other licenses | 16:24 |
| mvo | bdmurray: makes sense | 16:31 |
| mvo | I wonder if we could auto-dup them at the server level? | 16:31 |
| bdmurray | mvo: to what? | 16:31 |
| mvo | well, I assume that a lot of those will be kpackagekit instlalls? | 16:32 |
| mvo | and kpackagekit does not support doing debconf, so a install with that will fail | 16:32 |
| mvo | or am I wrong here? | 16:32 |
| bdmurray | I was thinking if somebody didn't accept the license it wasn't something worth reporting | 16:33 |
| mvo | that is true | 16:33 |
| bdmurray | I didn't realize not everything supported debconf | 16:33 |
| mvo | it might be worthwhile to ask, I'm not sureif it throws a different error if it can not present it | 16:34 |
| mvo | or if the user actually refused to accept the license | 16:34 |
| bdmurray | Well, the report I'm looking at specifically mentions synaptic | 16:34 |
| mvo | ok | 16:35 |
| mvo | that would be not a bugreport then :) | 16:35 |
| bdmurray | mvo: okay, I found bug 350972 re kpackagekit | 16:36 |
| ubot4` | bdmurray: Error: Could not parse data returned by Launchpad: The read operation timed out | 16:36 |
| bdmurray | I'll try to recreate it to see how it errors out | 16:36 |
| bdmurray | Should I file a bug about update-manager or apport regarding the license agreement part though? | 16:37 |
| BUGabundo | bom dia | 17:01 |
| charlie-tca | Good Morning | 17:04 |
| bdmurray | Happy Hug Day! | 17:04 |
| bdmurray | mvo: I'm looking at 3 bug reports with 40 byte VarLogDistupgrade files which all seem corrupt / hosed somehow | 17:13 |
| joshua___ | hi folks, I need help finding the latest (most bugs patched) package of xserver-xorg-video-intel | 17:29 |
| joshua___ | can anyone help me please | 17:29 |
| joshua___ | Im trying to put a stop to unrecoverable lockups that other have had as well | 17:29 |
| primes2h | bdmurray: have you had a look at my application mail? :-) | 17:39 |
| bdmurray | primes2h: its on the list for today | 17:42 |
| primes2h | bdmurray: ok, thank you. I'm asking you about this because I'm going to clean Gutsy kernel bugs and it would be nice for me being able able to set them as "won't fix". | 17:46 |
| bdmurray | primes2h: right, of course | 17:48 |
| andol | bdmurray: Pretty much every recent bug I've looked at, with a VarLogDistupgra file attached, have had that file trunked in that manner. | 17:57 |
| bdmurray | andol: I reported it as bug 369951 | 18:44 |
| ubot4` | Launchpad bug 369951 in apport "VarLogDistupgrade attachment corrupted / empty" [Undecided,New] https://launchpad.net/bugs/369951 | 18:44 |
| justeco | If I create a remote connection via FTP or SSH to my other machine, and attempt to copy more than a small number of files, the copy operation never copies all the files. It acts like it is, but it always only copies some of them. WHat gives? | 19:13 |
| justeco | Ihave had this problem with every version of ubuntu I have tried now. I think it must be a nautalis bug, but is this a feature used so rarely that nobody has fixed it? | 19:14 |
| mdz_ | bdmurray: I don't think I can compete with Launchpad's google juice | 19:15 |
| justeco | I don't think I have ever once successfully moved an entire directory structure this way. Via FTP or SSH. There are no errors or anything. The only way you would know is by comparing the copied files and seeing that they aren't all there. | 19:15 |
| mdz_ | bdmurray: my post is in the first page of results for "report bugs ubuntu" and some similar searches | 19:16 |
| === mdz_ is now known as mdz | ||
| bdmurray | mdz: ;-) | 19:23 |
| hggdh | justeco, this may be a bug. In this case, you should open one; this may also be incorrect usage -- in this case, the correct channel is #ubuntu, or https://answers.launchpad.net. This channel does not provide support | 19:45 |
| justeco | hggdh, I don't see how I could be using it wrong. If I highlight a bunch of files (ussually by "select all") and cut from one window and paste into another and it acts like it works, I must assume I am doing it right. It's not like I'm doing anything complicated. | 19:46 |
| justeco | They simply aren't all there when I am done. | 19:46 |
| justeco | some got dropped along the way. Often many of them. | 19:47 |
| hggdh | justeco, then pllease open a bug on this, and make sure to give all information needed. Again, this channel is not for support | 19:47 |
| justeco | I have stopped using it to move files at all and now just use ncftp. | 19:47 |
| justeco | OK, I was more just wondering where the open bug was... I'm having a hard time believing I am the only one having this issue. I always figured it would be fixed with each new version, and yet... | 19:48 |
| hggdh | justeco, if nobody opens a bug for that, it will never be fixed. I never used Nautilus to do that | 19:51 |
| justeco | OK, I'll create an obvious test for it and report how to replicate. | 19:52 |
| mvo | bdmurray: is there a way to download all update-manager bugreport with bughelper from the last 10 days including all attachments (upgrade logs) ? I would like to run a grep over some of them, I got a very strange upgrade error reported today and would love to grep through the other reports | 20:43 |
| bdmurray | mvo: I think the api would work better for that, I'd be happy to work on that | 20:43 |
| mvo | bdmurray: that would be cool, its really strange, a friend has a case where a upgrade was performed with correct sources.list rewriting from intrepid->jautny but no packages got upgraded, it looks as if the german mirror just returned a bunch of zero sized files or something | 20:45 |
| bdmurray | mvo: is there a bug for that or a string to look for? | 20:46 |
| mvo | bdmurray: some clues: "DEBUG markedInstall: 'ubuntu-desktop' -> '0'" | 20:46 |
| mvo | DEBUG Install: | 20:47 |
| mvo | DEBUG Remove: | 20:47 |
| mvo | the best is probably: | 20:47 |
| mvo | .*DEBUG Obsolete:.*ubuntu-minimal.* | 20:48 |
| mvo | in main.log | 20:49 |
| bdmurray | mvo: okay, I'll e-mail you what I find | 20:49 |
| mvo | thanks a lot! | 20:49 |
| mvo | its one of the most bizare bugs I have seen yet | 20:49 |
| bdmurray | mvo: is there an existing bug to test with though? | 20:53 |
| mvo | bdmurray: not sure, I have a log from a friend, I can mail it to you or create a bug | 20:54 |
| bdmurray | mvo: I'll probably be fine without it | 20:54 |
| joshua___ | hey folks, gotta pretty serious bug here that i believe is the same as one of the many xserver-xorg-video-intel reported bugs... I get an unrecoverable lockup randomly where mouse is still active but nothing else is, and when coming back from screensaver... ctrl+alt+backspace does nothing, and I have to hard reboot. | 20:56 |
| joshua___ | I thought that I had read it was fixed in the latest version of xserver-xorg-video-intel... but im using 2.7.0 and i still get it | 20:57 |
| joshua___ | is there anything I can do? | 20:57 |
| === joshua___ is now known as joshjtl | ||
| mvo | bdmurray: ug #370062 if you need somehting to test against :) | 21:35 |
| bdmurray | mvo: thanks, I'm not finding much so far | 21:35 |
| mvo | bdmurray: I think (hope) its very rare | 21:35 |
| mvo | bdmurray: and its a myserty to me how it can be triggered. but I think I have code now that reliable detects it | 21:36 |
| omegamormegil | Greetings! After seeing how useful apport is in collecting debugging information, I'm surprised that users aren't better informed about it when they go to report a bug via the web interface on Launchpad. | 21:47 |
| omegamormegil | I think the Launchpad Report a Bug dialog should recommend that people go back and report their bug with apport, when appropriate. | 21:49 |
| omegamormegil | Right now, the only recommendation to use apport is UNDER the bug description box. Someone reporting a bug doesn't even see it until after they've spent time reporting the bug manually. | 21:49 |
| bdmurray | The fact that it appears under the bug description is a Launchpad design issue | 21:50 |
| bdmurray | s/issue/choice/ | 21:50 |
| komputes | omegamormegil: Matt Zimmerman has suggested that users do this | 21:51 |
| komputes | http://mdzlog.alcor.net/2009/03/31/please-dont-report-ubuntu-bugs-directly-to-launchpad/ | 21:51 |
| bdmurray | komputes: his concern is with the +filebug instructions | 21:51 |
| komputes | Although I also agree that that ubuntu-bug and apport-collect be added to the bottom of the bug description box | 21:52 |
| bdmurray | apport-collect doesn't belong there because it is only useful after the bug is already reported | 21:52 |
| bdmurray | ubuntu-bug does exist in the majority of releases supported so would probably go well in the instructions | 21:55 |
| komputes | bdmurray: yes you're right, ubuntu-bug under the initial description. apport collect under the comment box (for people who have reported a bug directly and would like to add more info without reporting a duplicate) | 21:55 |
| === Hurtz_ is now known as Hurtz | ||
| Pollywog | is that good advice, not to report bugs using Launchpad? | 22:01 |
| bdmurray | Pollywog: its preferable that bugs are not reported using the web interface because there are tools on a standard Ubuntu install that can gather a lot of information for you | 22:02 |
| Pollywog | ic | 22:03 |
| Pollywog | I did not know that | 22:03 |
| bdmurray | Pollywog: there was a good reporting bugs class yesterday during open week | 22:03 |
| Pollywog | I remembered reading the post and could not find it when I needed it | 22:03 |
| Pollywog | I bookmarked the pertinent page in the community documentation | 22:04 |
| bdmurray | https://wiki.ubuntu.com/MeetingLogs/openweekJaunty/BugReports | 22:04 |
| Pollywog | ty | 22:04 |
| pace_t_zulu | anyone interested in bug #36189 | 22:14 |
| pace_t_zulu | ? | 22:14 |
| ubot4` | Launchpad bug 36189 in gnome-panel "Applets do not scale well with changing resolution" [Unknown,Confirmed] https://launchpad.net/bugs/36189 | 22:14 |
| hggdh | justeco, did you open the bug? I am curious about it (just used Nautilus to sftp, and had no failure) | 22:18 |
| Pollywog | when I try to use the apport method of sending a bug report, it usually tells me that it is unable to do a trace because debugging symbols are missing. This is even when I have the dbg or dbgsym packages installed | 22:21 |
| hggdh | Pollywog, what version of Ubuntu are you running? | 22:24 |
| Pollywog | Jaunty | 22:26 |
| justeco | hggdh, Did you move a couple files, or a lot. It works with small lists of files. Try about 100 files. | 22:31 |
| hggdh | justeco, will try. I still would like to have a bug ;-) | 22:33 |
| hggdh | Pollywog, can you pastebin the run? | 22:33 |
| Pollywog | next time it happens, I will do that. | 22:37 |
| Pollywog | I will probably need to take a screenshot of what I see | 22:38 |
| Pollywog | as there will be nothing to pastebin | 22:38 |
| dtchen | komputes: you have e-mail | 22:42 |
| hggdh | justeco, trying to copy 2,500 files | 22:44 |
| hggdh | Pollywog, what command did you run | 22:44 |
| Pollywog | I was running Konqueror and looking at contents of usb drives | 22:45 |
| Pollywog | and it crashed | 22:45 |
| Pollywog | a few times it asked me if I wanted to report the problem and I said yes | 22:45 |
| Pollywog | but then the bug reporting utility reported that no debugging symbols were present, possibly because something that is needed to get them had crashed | 22:46 |
| Pollywog | and I had the dbg packages installed, so that was not the problem | 22:46 |
| hggdh | Pollywog, can you please see what you have under /var/crash? | 22:46 |
| hggdh | BTW, the .dbg is not used by apport | 22:47 |
| Pollywog | I will check there | 22:47 |
| Pollywog | the only file there is for a package that is not an official Ubuntu package | 22:48 |
| hggdh | justeco, 5584 files copied between systems. We really need to have your bug filed | 22:48 |
| hggdh | (and no errors) | 22:48 |
| Pollywog | it is the driver for my scanner that crashed, but I fixedthat problem | 22:48 |
| hggdh | Pollywog, oops | 22:48 |
| Pollywog | but there is nothing there for the Konq problem or anything else | 22:48 |
| hggdh | Pollywog, you are running KDE, correct? | 22:49 |
| Pollywog | yes | 22:49 |
| hggdh | ah | 22:49 |
| hggdh | sorry | 22:49 |
| Pollywog | I run KDE on my desktop machine and Gnome on the mini-note | 22:49 |
| Pollywog | KDE is too big on the mini-note | 22:49 |
| hggdh | KDE has its own bug collector, as fas as I understand | 22:50 |
| hggdh | bdmurray, do you know how KDE collects data for bugs (the apport-gtk/bug-buddy equivalent for KDE)? | 22:51 |
| bdmurray | hggdh: apport still works with kde cf bug 355047 | 22:52 |
| ubot4` | bdmurray: Bug 355047 on http://launchpad.net/bugs/355047 is private | 22:52 |
| hggdh | weird | 22:53 |
| hggdh | Pollywog, you probably have files called "apport.log*" under /var/log | 22:54 |
| bdmurray | regardless of whether or not Pollywog can report crashes using apport they can still use ubuntu-bug to report "regular" bugs | 22:54 |
| hggdh | yes. I still would like to know why the failure | 22:54 |
| joshjtl | can someone help me figure out where the patch or the patched version of xserver-xorg-video-intel from this bug is located? https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/359392?comments=all | 22:55 |
| joshjtl | thanks | 22:55 |
| Pollywog | no apport.log files here | 22:55 |
| ubot4` | joshjtl: Error: Could not parse data returned by Launchpad: The read operation timed out | 22:55 |
| joshjtl | https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/359392 | 22:55 |
| ubot4` | joshjtl: Error: Could not parse data returned by Launchpad: The read operation timed out | 22:56 |
| hggdh | Pollywog, back to the beginning. So konqueror bytes the dust. What happens? What pops up? | 22:56 |
| joshjtl | what does that mean??? | 22:56 |
| joshjtl | help? | 22:56 |
| Pollywog | Konqueror crashes and a box appears asking if I want to report the problem. I am not certain how to reporduce the bug, it seems to happen randomly | 22:57 |
| bdmurray | joshjtl: ubot timing out doesn't mean anything | 22:57 |
| Pollywog | when I use Konqueror to view the contents of a usb drive | 22:57 |
| joshjtl | oh ok | 22:58 |
| Pollywog | I had the same problem in Konqueror in KDE 3.5.10 | 22:58 |
| Pollywog | only there I did not get a nice prompt to report the problem | 22:58 |
| hggdh | Pollywog, not much we can do right now, then. When you get the error again, please take screenshots for the box asking about reporting, and for the error that follows. Then ping us back here | 22:59 |
| Pollywog | k | 22:59 |
| Pollywog | ty | 22:59 |
| bdmurray | joshjtl: https://bugs.edge.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/359392/comments/354 | 22:59 |
| ubot4` | Launchpad bug 359392 in compiz "[i965] X freezes starting on April 3rd" [Undecided,In progress] | 22:59 |
| joshjtl | thanks bdmurray | 22:59 |
| BUGabundo | boa noite | 23:08 |
| elena09 | hello | 23:09 |
| bdmurray | elena09: Hello | 23:10 |
| hggdh | BUGabundo, noites | 23:10 |
| elena09 | Administration - system Testing in Ubuntu 9.04 doesn't work at all | 23:10 |
| bdmurray | What happens? | 23:10 |
| elena09 | I installed Ubuntu 8.10 with Wubi and then upgraded to 9.04 | 23:11 |
| BUGabundo | hggdh: hi | 23:11 |
| hggdh | heh. Instead of testing, we run the hardware data collector... | 23:11 |
| * BUGabundo loves data collecting.. | 23:11 | |
| elena09 | When I click on it, something appears to load (the little circle is rotating on the screen), but it stops and nothing opens | 23:11 |
| elena09 | ok, how is that done hggdh please? | 23:13 |
| bdmurray | elena09: could you try running it in a terminal and see if there is an error? | 23:14 |
| elena09 | yes, but which command do you use? | 23:14 |
| bdmurray | sorry, checkbox-gtk | 23:14 |
| elena09 | a second ....please | 23:15 |
| elena09 | It seems that there are errors. May I post here what I got? | 23:16 |
| BUGabundo | !paste | 23:16 |
| ubot4` | pastebin is a service to post multiple-lined texts so you don't flood the channel. The Ubuntu pastebin is at http://paste.ubuntu.com (make sure you give us the URL for your paste - see also the channel topic) | 23:16 |
| BUGabundo | elena09: use a pastebin, never post long text to channels, okay? :) | 23:17 |
| elena09 | ok, what's a pastbin please? | 23:17 |
| justeco | hggdh, I will create a test case and file the bug when I am in front of those machines. I don't have access to them atm. | 23:17 |
| BUGabundo | !paste | elena09 | 23:18 |
| ubot4` | elena09: pastebin is a service to post multiple-lined texts so you don't flood the channel. The Ubuntu pastebin is at http://paste.ubuntu.com (make sure you give us the URL for your paste - see also the channel topic) | 23:18 |
| elena09 | http://paste.ubuntu.com/161739/ | 23:19 |
| elena09 | I did it | 23:19 |
| bdmurray | so now we can look at a list of checkbox bugs for one that looks like yours | 23:20 |
| bdmurray | https://bugs.edge.launchpad.net/ubuntu/+source/checkbox/+bugs | 23:20 |
| elena09 | I can't find any solution there | 23:24 |
| bdmurray | elena09: your bug is bug 359440 | 23:24 |
| ubot4` | Launchpad bug 359440 in checkbox "checkbox: run crashed with DBusException in call_blocking()" [High,Fix committed] https://launchpad.net/bugs/359440 | 23:24 |
| bdmurray | call_blocking appears in lines 18-19 of your paste | 23:24 |
| bdmurray | there is already an updated package in jaunty-proposed that will fix this and it will be moved to jaunty-updates shortly | 23:25 |
| elena09 | Ok, so , should I proceed according with "workaround" there? | 23:26 |
| bdmurray | reading that bug there might also be a workaround if you want to use it right away | 23:26 |
| bdmurray | elena09: so it really depends on how soon you want it fixed | 23:28 |
| elena09 | Let me do it now. I'm very new in Linux, 2 weeks ago. How can I find /etc/checkbox.d/checkbox.ini | 23:30 |
| hggdh | elena09, you will need to edit the file | 23:32 |
| hggdh | since this file is under /etc, you will have to get superuser powers to do that | 23:32 |
| elena09 | I realized that, but I can't find it, I tried with search. A second ago I found etc folder | 23:33 |
| elena09 | And how can I get that power? | 23:33 |
| BUGabundo | !sudo | elena09 | 23:34 |
| ubot4` | elena09: sudo is a command to run programs with superuser privileges ("root"). Look at https://help.ubuntu.com/community/RootSudo for more information. For graphical applications see !gksu (Gnome, XFCE), or !kdesudo (KDE) | 23:34 |
| hggdh | Select Places/Filesystem | 23:34 |
| hggdh | eeeck | 23:35 |
| elena09 | I am the "administrator" so it should work | 23:35 |
| hggdh | elena09, select Places/Computer, double-click on file system | 23:35 |
| hggdh | elena09, are you running as root? | 23:35 |
| BUGabundo | elena09: not sure you understand how privaleges work with Ubuntu | 23:36 |
| elena09 | I am in filesystem | 23:36 |
| BUGabundo | even if you are a member of the Admin group, you always run with the less priv possible and have to escalete to higher privs when needed | 23:36 |
| elena09 | I am home, it's my PC | 23:37 |
| BUGabundo | elena09: also avoid (prefevery never) run as ROOT, both on Cli and X | 23:37 |
| BUGabundo | elena09: at least ubuntu and some other distros are set to not use ROOT, and even have the account disabled | 23:37 |
| BUGabundo | you said you are New to Linux... how can you be so sure about this? | 23:37 |
| elena09 | sure about what? | 23:38 |
| elena09 | I thought Administrator is the same with privilege power | 23:38 |
| BUGabundo | elena09: it is... | 23:39 |
| BUGabundo | here, we call it SuperUser or ROOT | 23:39 |
| elena09 | Like administrator in windows, I was thinking | 23:39 |
| bdmurray | https://help.ubuntu.com/9.04/administrative/C/ | 23:39 |
| elena09 | Ok, I am in the filesystem, where is that etc...file? | 23:40 |
| elena09 | found etc | 23:40 |
| BUGabundo | elena09: not quite... its more like Vista does with UAC | 23:40 |
| * BUGabundo hates to compare to Windows | 23:40 | |
| elena09 | I know, that's why I want to learn Linux | 23:41 |
| BUGabundo | elena09: great | 23:41 |
| BUGabundo | there are a few wiki pages with some interessing stuff for new users | 23:42 |
| elena09 | How can I find that file in order to edit it and fix the bug? | 23:42 |
| BUGabundo | also amber blog is a great start from a new user POV | 23:42 |
| BUGabundo | elena09: http://amber.redvoodoo.org/2009/02/ubuntu-chronicles-saga-of-amber-and_1.html | 23:42 |
| elena09 | amber blog? | 23:42 |
| BUGabundo | hggdh: what file is s/he looking for? | 23:43 |
| elena09 | I clicked, but the page doesn't exist | 23:43 |
| elena09 | "/etc/checkbox.d/checkbox.ini" | 23:43 |
| elena09 | that's the file | 23:43 |
| BUGabundo | elena09: try on a terminal: | 23:44 |
| BUGabundo | elena09: also learn that tips started with "$" are meant to be run on a terminal, but don't type the "$" | 23:44 |
| BUGabundo | elena09: $ sudo gedit /etc/checkbox.d/checkbox.ini | 23:45 |
| BUGabundo | your user password will be asked because you are now running as a super user, ence SUDO | 23:45 |
| elena09 | OK, I knew that, I found the file manually, but I'll type in the terminal too, I like the Terminal | 23:46 |
| BUGabundo | elena09: once you learn how to use it, you will love it | 23:46 |
| elena09 | Cool, the file has opened suddenly | 23:47 |
| elena09 | I'm going to edit it as the answer says in the forum | 23:47 |
| elena09 | a second please, it started working... | 23:50 |
| BUGabundo | great | 23:50 |
| elena09 | Do you see color bars and static? What do they mean by static? | 23:53 |
| bdmurray | snow type stuff | 23:54 |
| LumpyCustard | Hi, would someone mind setting all the Gusty related bugs to Won't Fix now Gusty is EOL? | 23:56 |
| BUGabundo | can someone check bug 333366 ? I think a user started messing all the bug states | 23:56 |
| ubot4` | Launchpad bug 333366 in gtk+2.0 "new nautilus window stays in background" [Low,Fix released] https://launchpad.net/bugs/333366 | 23:56 |
| bdmurray | LumpyCustard: Are you certain they don't exist in other releases? | 23:56 |
| BUGabundo | LumpyCustard: don't Servers have longer support? | 23:57 |
| LumpyCustard | Only for an LTS | 23:57 |
| bdmurray | BUGabundo: no only LTS's | 23:57 |
| LumpyCustard | I mean the bugs specifically targeted for Gusty: https://bugs.launchpad.net/ubuntu/gutsy | 23:57 |
| BUGabundo | ahh ok | 23:58 |
| bdmurray | LumpyCustard: okay, those are bug tasks targetted to Gutsy | 23:58 |
| BUGabundo | I wouldn't advice doing it *all* automaticly | 23:59 |
Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!
