[00:00] <micahg> hggdh: do you need the link again?
[00:01] <hggdh> no, I got it in the log, thanks
[00:05] <hggdh> micahg, there is already a request from jd strand to follow the instructions on https://wiki.ubuntu.com/DebuggingApparmor
[00:05] <micahg> yeah, I just saw that
[00:05] <micahg> that was posted 3 minutes after you changed to triaged
[00:06] <hggdh> I guess Jamie got pinged on it, and immediately replied
[00:07] <micahg> ok, I'll do this later tonight
[00:07] <micahg> but I got the basics of updating with info right?
[00:10] <hggdh> xyes, you did. And then both you and I failed (mostly I) ;-)
[00:11] <hggdh> but Jamie put us back on track
[00:11] <micahg> ok
[00:11] <micahg> great, that's the benefit of community, right? :)
[00:11] <hggdh> correct
[00:12] <hggdh> In fact, it is always a good idea to check https://wiki.ubuntu.com/DebuggingProcedures. Obviously, being a good idea means I would forget to do that :-(
[00:15] <micahg> just bookmarked that
[00:15] <micahg> I thought I read all the debug pages
[00:15] <micahg> guess I missed this one
[00:16] <micahg> will apport-collect add all the stuff that's needd?
[00:17] <BUGabundo> micahg: depends on what hooks it has
[00:17] <micahg> there's a source_cups in jaunty apparently
[00:22] <hggdh> micahg, you can always check /usr/share/apport/package-hooks for which packages provide apport hooks
[00:22] <hggdh> it happens cups has it
[00:23] <hggdh> so yes, apport-collect should do the trick
[00:23] <micahg> so, would that benefit debugging in this case?
[00:24] <BUGabundo> micahg: on some
[00:24] <BUGabundo> not all
[00:24] <hggdh> perhaps. Worth a try
[00:24] <BUGabundo> some cases its just bug (spam) mail
[00:24] <hggdh> may need to be extended
[00:24]  * hggdh sighs. building Evolution trunk is a pain...
[00:25]  * BUGabundo thinks hggdh is even cutting edgeier then me
[00:26] <hggdh> so one way is to try it, then look at the result, and complements if needed (and tell somebody what was missing)
[00:26] <hggdh> her
[00:26] <hggdh> er
[00:26] <hggdh> perhaps the best is to -collect on apparmour
[00:26] <hggdh> apparmor
[00:27] <hggdh> BUGabundo, no, I do not run on the bleeding edge. I wait for it to blunt a bit (except for Evo, coreutils, and some others
[00:28] <BUGabundo> kernel ?
[00:29] <hggdh> oh. I forgot ;-)
[00:55] <darthanubis> https://bugs.launchpad.net/ubuntu/+source/virtualbox-ose/+bug/347487
[00:55] <ubot4`> Launchpad bug 347487 in virtualbox-ose "starting virtual machine in virtualbox-ose freezes system" [Medium,Confirmed]
[01:21] <dwg> yes
[02:43] <alex_mayorga> https://bugs.edge.launchpad.net/ubuntu/+source/bluez/+bug/283064
[02:43] <ubot4`> Launchpad bug 283064 in bluez "intrepid: bluetooth can not receive files" [High,Confirmed]
[02:43] <alex_mayorga> is this also a problem in Jaunty?
[04:39] <micahg> hggdh: you still up?
[04:42] <hggdh> micahg, watching the maverics get creamed ;-)
[04:44] <hggdh> micahg, what can I do for you?
[04:45] <micahg> for bug 224365
[04:45] <ubot4`> Launchpad bug 224365 in cupsys "Apparmor prevents printing with cups-pdf" [Undecided,Incomplete] https://launchpad.net/bugs/224365
[04:45] <micahg> it seems like the requestor already followed the steps
[04:46] <hggdh> he did, but you ran with a newer release, so it would be good to add yours also
[04:47] <micahg> I'm trying to figure out which logs to look in
[04:47] <hggdh> so getting the error again, and then apport-collect -p apparmor 224365 will probably do the trick
[04:48] <micahg> ah, ok
[04:49] <hggdh> anyway, micahg the wiki page tells you where to look for data
[04:50] <micahg> I am looking at the wiki  :)
[04:51] <micahg> hggdh: I wanted to ask, what do I do with a user who posts to a dup
[04:51] <micahg> bug 329604
[04:51] <ubot4`> Launchpad bug 329604 in firefox-3.0 "It will  automatically maximize when it open, and the close column can not be find. Required by F11 twice before returning to normal (dup-of: 99740)" [Undecided,New] https://launchpad.net/bugs/329604
[04:51] <ubot4`> Launchpad bug 99740 in firefox-3.1 "[MASTER] Firefox problems with desktop-effects" [Undecided,Fix released] https://launchpad.net/bugs/99740
[04:52] <hggdh> disregard the comments...
[04:53] <micahg> I seem to be getting a lot of crashes tonight
[04:53] <micahg> ok
[05:29] <micahg> is ath9k not loading at boot a bug?
[06:03] <darthanubis> micahg, no
[06:08] <Stupendoussteve> Any of the Bug Control people around? I am curious if bug 372560 would be considered wishlist item
[06:08] <ubot4`> Launchpad bug 372560 in rhythmbox "Rhythmbox multiple error windows with read only file system." [Undecided,Confirmed] https://launchpad.net/bugs/372560
[06:25] <Squideshi> How long does it normally take for a bug to get attention once entered into Launchpad?
[06:28] <YoBoY> hi
[06:29] <jmarsden> Squideshi: Anywhere from minutes to months :)  It depends a lot on the nature of the bug and someetimes on how understandable the bug report is.
[07:32] <dholbach> good morning
[08:08] <xaaab> Hi. I've been using 8.04 for a long time without problems. but since my upgrade to 9.04, my xorg has a memory leak. when I leave it running for several hours it consumes almost 5 gb of ram and it consumes a lot of CPU time, although I'm not at my PC. is this a known issue? any fixes?
[09:47] <luca_i_> hi, quick newbie question:
[09:47] <luca_i_> i'm triaging a bug that I have decided is not a bug but user error
[09:47] <luca_i_> waht status do I set it to?
[09:47] <luca_i_> invalid?
[09:48] <luca_i_> won't fix?
[09:48] <Hobbsee> invalid
[09:48] <Hobbsee> ie, not a valid bug
[09:49] <luca_i_> ok, thanks
[09:49] <luca_i_> not clear form the knowledgebase page
[10:14] <luca_i_> hm... I think https://wiki.ubuntu.com/Bugs/Status should be changed to answer my question, but I'm reluctant to just go ahead and change central documentation as basically the first thing I do
[10:14] <luca_i_> how about an additional line in _Invalid_:
[10:14] <luca_i_> * this should be used if the reported problem is not a bug at all but for example user error
[10:15] <luca_i_> comments?
[10:16] <Hobbsee> luca_i_: looks good to me
[10:16] <Hobbsee> especially if it has the missing commas, so it's clearer ;)
[10:16] <luca_i_> fine, thanks again hobbsee
[10:17] <Hobbsee> you're welcome
[10:24] <savvas> luca_i_: I think it would be a good idea, if you stumbled upon such a bug report, to provide a link to the bug number as an example :)
[10:27] <luca_i_> good idea
[10:33] <Extend> is the the new kernel & new xorg intel the ones available in jaunty proposed repository is fixing the intel issues ?
[11:12] <simono_> Hi :)
[13:18] <darthanubis> https://bugs.launchpad.net/ubuntu/+source/virtualbox-ose/+bug/347487
[13:18] <ubot4`> Launchpad bug 347487 in virtualbox-ose "starting virtual machine in virtualbox-ose freezes system" [Medium,Confirmed]
[13:33] <Le-Chuck_ITA> Hi all. I tried to ask in #ubuntu but I get no reply. Hence I assume that what I am seeing is a bug :) My toshiba satellite is never turning its fan on in jaunty. This is going to break my laptop. What could be the package? I am going to report the bug anyway but as I bet I am not the only owner of such a laptop this must be handled urgently
[13:35] <Le-Chuck_ITA> I am plain wrong. My fan IS turning on. Just when it's too late. At this point... I no longer know if this may be a bug in ubuntu or not. Depends whether fan control is in software or not and I don't know.
[14:11] <micahg> When posting a workaround in the description, is it better to cut and paste about 7 lines or to use the permalink to the original workaround?
[14:14] <jtholmes> when a bug has been marked  invalid by a dev when does it get removed from the system
[14:14] <james_w> jtholmes: it's never removed
[14:14] <james_w> micahg: copy and paste is probably better
[14:15] <james_w> unless it is too long, but 7 lines is fine
[14:15] <micahg> even adding 7 line to bug 99740?
[14:15] <ubot4`> Launchpad bug 99740 in firefox-3.1 "[MASTER] Firefox problems with desktop-effects" [Undecided,Fix released] https://launchpad.net/bugs/99740
[14:16] <james_w> micahg: I don't see why not
[14:17] <james_w> that already has a workaround doesn't it?
[14:17] <micahg> yes, I posted half of the workaround
[14:17] <micahg> the second one
[14:17] <james_w> ah, ok
[14:17] <micahg> there's more to make it more permanent
[14:17] <micahg> also, should I break it down into more permanent and temp workarounds?
[14:17] <james_w> could do
[14:19] <micahg>  james_w: do I give the user with the workaround credit?
[14:20] <james_w> you can do
[14:21] <micahg> james_w: what's the appropriate way?
[14:22] <james_w> micahg: just (thanks to <user>) or something would work fine
[14:24] <micahg> james_w: can you check out the mods: http://pastebin.ubuntu.com/165482/
[14:24] <micahg> I just modified the workarounds section
[14:25] <james_w> looks fine to me
[14:29] <micahg> what are the partner repos listed in lp?
[14:29] <micahg> this is bug related
[14:30] <micahg> as I was going to go through some of the acroread and google earth bugs
[14:31] <micahg> !partner repos
[14:31] <ubot4`> Factoid 'partner repos' not found
[14:51] <jtholmes> thx james_w
[15:06] <askand> Why is bug 358083 marked as a dublicate of bug 357949 ?
[15:06] <ubot4`> askand: Error: Could not parse data returned by Launchpad: The read operation timed out
[15:06] <ubot4`> Launchpad bug 357949 in pidgin "Pidgin crashes when trying to connect to jabber" [High,Fix released] https://launchpad.net/bugs/357949
[15:07] <xaaab> Hi. I've been using 8.04 for a long time without problems. but since my upgrade to 9.04, my xorg has a memory leak. when I leave it running for several hours it consumes almost 5 gb of ram and it consumes a lot of CPU time, although I'm not at my PC. is this a known issue? any fixes?
[15:07] <askand> It isn't the same issue I think, and it has not been fixed
[15:09] <andresmujica> askand bug 358083 ?
[15:09] <ubot4`> Launchpad bug 358083 in pidgin "[jaunty] pidgin crashes with Segmentation fault (dup-of: 357949)" [Undecided,New] https://launchpad.net/bugs/358083
[15:09] <ubot4`> Launchpad bug 357949 in pidgin "Pidgin crashes when trying to connect to jabber" [High,Fix released] https://launchpad.net/bugs/357949
[15:09] <andresmujica> the bug you're talking about is bug 360319
[15:09] <ubot4`> Launchpad bug 360319 in xserver-xorg-video-intel "[GM45] (Needs -intel 2.7.0) memory leak causes system to run out of memory (UXA/EXA)" [High,Triaged] https://launchpad.net/bugs/360319
[15:09] <andresmujica> isn't it?
[15:10] <andresmujica> ohhh
[15:10]  * andresmujica slaps himself
[15:10] <andresmujica> xaab is the one with the problem...
[15:11] <andresmujica> xaaab check the referenced bug
[15:12] <xaaab> andresmujica, okay, thanks.
[15:17] <xaaab> andresmujica, the bug you mentioned seems to happen with Intel mobile graphic cards, right? at least that's what it appears to be. I have a HD 4850 and it's not from intel.
[15:18] <andresmujica> hmm bug 372345
[15:18] <ubot4`> Launchpad bug 372345 in ubuntu "Compiz memory leak   /   Xorg memory leak" [Undecided,New] https://launchpad.net/bugs/372345
[15:18] <andresmujica> maybe?
[15:18] <andresmujica> it seems just reported
[15:19] <xaaab> andresmujica, this seems like exactly my problem. many thanks
[15:24] <jtholmes> if a bug is marked incomplete and the reporter runs apport-collect and provides the data you asked them for, what state should the bug be moved to
[15:24] <askand> andresmujica: yes bug  bug 35808
[15:24] <ubot4`> Launchpad bug 35808 in linux-source-2.6.15 "sound failure, modprobe error in Dapper" [Medium,Fix released] https://launchpad.net/bugs/35808
[15:24] <askand>  bug 358083
[15:24] <ubot4`> Launchpad bug 358083 in pidgin "[jaunty] pidgin crashes with Segmentation fault (dup-of: 357949)" [Undecided,New] https://launchpad.net/bugs/358083
[15:24] <ubot4`> Launchpad bug 357949 in pidgin "Pidgin crashes when trying to connect to jabber" [High,Fix released] https://launchpad.net/bugs/357949
[15:28] <simono_> jtholmes: triaged or confirmed
[15:28] <andresmujica> ok xaaab:  please provide the apport-collect 372345 data
[15:29] <xaaab> andresmujica, what? sorry, I have no idea what you're talking about. (I haven't started the bug report)
[15:29] <andresmujica> np
[15:29] <andresmujica> open a terminal
[15:30] <andresmujica> and run
[15:30] <andresmujica> apport-collect 372345
[15:30] <andresmujica> it would collect the needed info and upload it to the report
[15:34] <jtholmes> simono_, thx
[15:37] <andresmujica> askand:  not pretty sure if they are not really dupes.  However the original reporter for the 35808 unsubscribed himself from the bug.  So the best path of action, is to look for a different bug reported or create a new one for your problem
[15:38] <askand> ok thanks
[16:20] <jdstrand> micahg: are you the one dealing with bug #224365
[16:20] <ubot4`> Launchpad bug 224365 in cupsys "Apparmor prevents printing with cups-pdf" [Undecided,Triaged] https://launchpad.net/bugs/224365
[16:21] <micahg> jdstrand: yes
[16:21] <micahg> well, dealing isn't quite right
[16:21] <jdstrand> micahg: can you paste your /etc/apparmor.d/usr.sbin.cupsd file?
[16:21] <micahg> I'm the one with the trouble :)
[16:22] <micahg> http://pastebin.ubuntu.com/165523/
[16:23] <jdstrand> micahg: you didn't add 'capability dac_override,' to the cups-pdf stanza as requested
[16:24] <jdstrand> micahg: can you add that, then run:
[16:24] <jdstrand> $ cat /etc/apparmor.d/usr.sbin.cupsd | sudo apparmor_parser -r
[16:24] <jdstrand> micahg: and try again?
[16:24] <micahg> ah
[16:24] <micahg> I missed that
[16:25] <micahg> sorry
[16:27] <micahg> jdstrand: success
[16:27] <micahg> should I confirm in bug?
[16:27] <jdstrand> micahg: cool. don't confirm the bug, it is already Triaged (which means we know what the problem is and how to fix it)
[16:28] <jdstrand> micahg: if you could comment in the bug that adding capability dac_override works for you, that would be fantastic
[16:28] <micahg> no, I mean in the comments
[16:28] <micahg> yep
[16:28] <jdstrand> micahg: thanks :)
[16:29] <micahg> done, thanks
[16:37] <micahg> what are the partner repos that LP lists?
[16:48] <shadowland> Hello, all.
[16:48] <shadowland> I'm trying to report a bug using ubuntu-bug, but the /var/crash folder is always empty
[16:48] <shadowland> How do I fix this?
[16:50] <shadowland> I get a generated core file, but no entry in /var/crash
[16:55] <hggdh> shadowland, what is the application
[16:55] <hggdh> ?
[16:55] <bdmurray> shadowland: ubuntu-bug is not for crash reports but reporting "normal" bugs
[17:00] <primes2h> bdmurray: ogasawara: I'm going to close all 2.6.22 modules bugs (Gutsy) as I did with linux-source one. Do I also need to open Jaunty modules related packages marking them as Incomplete, or just close the Gutsy one?
[17:01] <virtuald> why isn't bug 355209 fixed?
[17:01] <ubot4`> Launchpad bug 355209 in mail-notification "The Evolution plugin for Mail Notification doesn't work/exist" [Undecided,Confirmed] https://launchpad.net/bugs/355209
[17:06] <andresmujica> bdmurray: hi, i'm confused with the qa meeting schedule.. is in about an hour, right?
[17:07] <ogasawara> primes2h: awesome, thanks!  if they already have a "linux" task opened, ask them to test Jaunty and set it to incomplete
[17:07] <ogasawara> primes2h: if there isn't a "linux" task already opened, it would be a good idea to open one and set it to Incomplete
[17:08] <bdmurray> andresmujica: that's correct
[17:08] <andresmujica> ok. thks :)
[17:14] <primes2h> ogasawara: I did that for linux-source tasks, Do i have to do the same for linux-ubuntu-modules-2.6.22 for example?
[17:17] <ogasawara> primes2h: nope, for linux-ubuntu-modules-2.6.22 just close them.  that package doesn't exist for Jaunty
[17:18] <ogasawara> primes2h: although now that I think about it, it would still be good to ask them to test Jaunty as the issue may be fixed
[17:19] <ogasawara> primes2h: so it may be a good idea to open the linux task and set to Incomplete
[17:19] <primes2h> ogasawara: Ok! same for restricted-modules and backport modules?
[17:20] <ogasawara> primes2h: yup, that'd be great
[17:20] <bdmurray> primes2h: are you doing all of this manually?
[17:20] <primes2h> ogasawara: That's nice. Thanks.
[17:27] <hggdh> how do we behave on bugs opened against packages in the canonical partner repository?
[17:27] <bdmurray> hggdh: there are approproiate packages for them in Launchpad afaik
[17:28] <primes2h> bdmurray: yes, I've already done linux-source tasks, about 90 bugs. modules tasks are less.
[17:29] <bdmurray> primes2h: okay, I was just curious
[17:29] <hggdh> bdmurray, so it is life as usual
[17:29] <bdmurray> hggdh: that's correct
[17:31] <hggdh> thanks
[17:31] <primes2h> bdmurray: is it better to ask to run apport-collect for modules packages?
[17:32] <bdmurray> primes2h: Hmm, I don't what would happen in that case
[17:32] <bdmurray> primes2h: it'd be neat to test and you can use apport-collect with staging.launchpad.net
[17:33] <bdmurray> It mentions how in the manual for apport-collect
[17:34] <primes2h> bdmurray: That's ok. I'll just close gutsy packages opening linux task as "Incomplete". Thanks.
[17:34] <primes2h> :-)
[17:35] <primes2h> Then I could test apport-collect by myself.
[18:01] <jtholmes> !clone
[18:01] <ubot4`> To replicate your packages selection on another machine (or restore it if re-installing), you can type « aptitude  --display-format '%p' search '?installed!?automatic' > ~/my-packages », move the file "my-packages" to the other machine, and there type « sudo xargs aptitude --schedule-only install < my-packages ; sudo aptitude install » - See also !automate
[18:01] <jtholmes> !automate
[18:01] <ubot4`> Ways to automate installation of Ubuntu on multiple machines are described at https://help.ubuntu.com/8.04/installation-guide/i386/automatic-install.html - See also !cloning
[18:41] <bdmurray> pedro_: I've found a private pidgin crash with e-mail addresses in the stack trace do you think making it public is okay?
[18:41] <bdmurray> pedro_: The addresses only appear on librarian not in launchpad itself
[18:42] <pedro_> bdmurray: with just the email address there? that's fine i think
[18:43] <pedro_> there's a lot of public email addresses on lp anyways
[18:43] <bdmurray> Okay, I think so too because librarian isn't googleable
[18:43] <bdmurray> Well, lp hides them if you aren't logged in
[18:44] <pedro_> and IIRC that doesn't appear on google queries
[18:44] <pedro_> right
[18:45] <bdmurray> right, so public it is!
[19:14] <greg-g> bdmurray: that is good to know, that launchpadlibrarian has disallow all in the robots.txt
[19:53] <hggdh> bdmurray, the private report is also listing duplicates
[19:54] <bdmurray> hggdh: bugs that are duplicates?
[19:54] <hggdh> bdmurray, correct. e.g., the very first one
[19:55] <bdmurray> hggdh: https://bugs.edge.launchpad.net/ubuntu/+source/kdesdk/+bug/371314/+activity
[19:55] <bdmurray> it was marked as a duplicate after the report was ran
[19:55] <ubot4`> bdmurray: Error: Could not parse data returned by Launchpad: The read operation timed out
[19:56] <hggdh> ah
[19:56] <hggdh> heh
[19:56] <hggdh> sorry
[19:56] <bdmurray> so that's not my fault! ;-)
[19:56] <hggdh> OK, I will not blame you for *this* one ;-)
[19:57] <bdmurray> hggdh: You scared me for a minute there
[20:02]  * hggdh feels a bit guilty about that
[20:02] <hggdh> but just a bit ;-)
[20:02] <bdmurray> well's it weird that you have to look at the activity log to see when it was marked as a duplicate I think it should appear in line with the comments
[20:03] <hggdh> isn't that a known LP bug? I seem to remember something about it
[20:19] <hggdh> sigh. LP is getting to be like b.g.o in terms of speed
[20:20] <MadsRH> Is there some kind of standard response that should be added to bugs reported directly to Launchpad?
[20:20] <hggdh> MadsRH, what do you mean?
[20:23] <MadsRH> Well, something like "Thanks... please report bugs using ''Apport'' in the future". http://mdzlog.alcor.net/2009/03/31/please-dont-report-ubuntu-bugs-directly-to-launchpad/
[20:25] <hggdh> hum. I think we could add one such. "Thanks... whenever possible please use 'apport-bug ... <link>". But there are users that simply have never seen the command-line, and will get scared
[20:27] <hggdh> perhaps we should also change the System menu to have, very clear, "Report a bug"; the dialog might ask for the package, and run apport-bug in the background
[20:27] <hggdh> bdmurray, ^^
[20:29] <bdmurray> hggdh: that didn't go to well in feisty, however there are discussions / plans for symptomatic options to ubuntu-bug like ubuntu-bug sound
[20:31] <bdmurray> Bugs/Responses could use some updating thought like with Debugging Printing for example:
[20:31] <bdmurray> 1) execute apport-collect
[20:31] <bdmurray> 2) do it manually by following this url
[20:31] <bdmurray> 3) for the future these bugs are best reported using ubuntu-bug cups ...
[20:32] <bdmurray> for further information see h.u.c/community/ReportingBugs or so
[20:32] <hggdh> yeah, after I wrote I started thinking about the casual users, and that apport-bug is not yet prime-time for them
[20:33] <hggdh> MadsRH, care to update Bugs/Responses in this way?
[20:35] <hggdh> eeeeck LP keeps on telling me "there was a problem, etc, etc, ... please wait a few minutes, etc, etc." and I am *not* using edge
[20:47] <mrooney> hggdh: maybe that's your problem :)
[20:47] <hggdh> mrooney, thanks for the vote of confidence ;-)
[20:49] <Hellow> hggdh: Actually, in #launchpad they said they was working on that issue
[20:50] <hggdh> yes, I saw the comment, thanks
[20:50] <Hellow> heh
[20:51] <hggdh> gthis has been going on for a few days, already
[20:51] <Hellow> I know, seeing a error message while updating bugs/making comments is like a slap to the face. Especially with comments.
[20:52] <hggdh> yes. And trying to clean up the private bugs gets to be painful
[21:09] <MadsRH> hggdh -> Sorry for the lack of reply. I just had to run out, but I'm here again :-) I'm not sure what to text should sound like, but I really think this would be a great way to get better bug reports. I agree the terminal is a no-go for newbies
[21:11] <hggdh> MadsRH, Brian gave an example. If you are willing to, you can try (and, for example, pastebin it here before committing)
[21:15] <bdmurray> hggdh: have you run into bug 372883 at all?
[21:15] <ubot4`> Launchpad bug 372883 in malone "Privacy UI sometimes fails to update" [Undecided,New] https://launchpad.net/bugs/372883
[21:17] <pierpier> hello all i'm on jaunty and like many people it seems i can't get full usage of my GC (X600SE, ie RV380/M24) with radeon driver ... compared to what i had with fglrx on Intrepid ; is that considered like a bug ?
[21:18] <bdmurray> hggdh: are you working on amarok right now?
[21:19] <MadsRH> hggdh -> I don't know, perhaps something like: "Thank you for taking the time to report this bug and helping to make Ubuntu better. If  you want to report a bug on an application that is running and responding, use the  Help menu: Help -> Report a problem. This method is preferable to filing a bug directly at the Launchpad website, because it will automatically attach a great deal of important information which will help us to analyze the pro
[22:02] <hggdh> MadsRH, you cut off at "to analyse the pr"
[22:03] <hggdh> bdmurray, I was
[22:03] <hggdh> bdmurray, and yes, I run into 372883 about half the times
[22:03] <MadsRH> hggdh -> :-D  ...to analyze the problem."
[22:04] <hggdh> MadsRH, "... and responding, use the application's Help menu: Help -> Report a Problem ..."
[22:04] <hggdh> MadsRH, it is good
[22:05] <MadsRH> hggdh -> Hey, don't tell me that: https://help.ubuntu.com/community/ReportingBugs
[22:06] <MadsRH> since it's not my writing - I just think it sums it up nicely
[22:08] <hggdh> MadsRH, ah, OK. We (at least *I*) do not have access to edit that page
[22:09] <MadsRH> hggdh -> What page? Do you mean the https://wiki.ubuntu.com/Bugs/Responses
[22:14] <hggdh> no the h.u.c one
[22:14] <bdmurray> hggdh: I think you just need to login there w/ open id
[22:15] <hggdh> bdmurray, at least for me, there is not an option to login to h.u.c
[22:16] <BUGabundo> hggdh: it uses your LP openid
[22:16] <bdmurray> hggdh: what about at https://help.ubuntu.com/community ?
[22:17] <hggdh> trying this one
[22:17] <hggdh> same, no option to login at all
[22:18] <BUGabundo> hggdh: what browser?
[22:18] <hggdh> darn! it seems they are shown at the *BOTTOM* of the page, not at the top!
[22:18] <BUGabundo> hggdh: when you can, check +1!
[22:18] <BUGabundo> my login is at top right
[22:18] <BUGabundo> under Community Documentation   Login to Edit
[22:21] <hggdh> using ff3.0.x, will try with epiphany
[22:22] <BUGabundo> any strange addon ?
[22:22] <hggdh> not that I remember, no. Epiphany shows the login correctly
[22:25] <hggdh> usual assortment of addons
[22:26] <BUGabundo> hggdh: strange
[22:26] <BUGabundo> CSS bug ?
[22:26] <hggdh> hum. Perhaps because I was already logged in to LP? I thought OpenId would stillo request me to confirm authentication
[22:28] <BUGabundo> hggdh: its done in the background
[22:28] <BUGabundo> and stored on cookies
[22:29] <hggdh> may be this, then. Still, surprising.
[22:29] <hggdh> anyway, I edited the page ;-)
[22:30] <bdmurray> Great!
[22:31] <hggdh> bdmurray, why did you ask about amarok?
[22:31] <bdmurray> hggdh: I was looking at those too!
[22:31] <hggdh> heh.
[22:31] <bdmurray> I've stopped now though
[22:31] <hggdh> OK, for the record, going through apport now
[22:31] <bdmurray> I did all the compiz and rss-glx ones for now
[22:32] <bdmurray> apport seemed like less of a priority to me since the developer is an Ubuntu developer
[22:32] <hggdh> bdmurray, this is why I asked about updates to the page
[22:32] <bdmurray> and can see those bug reports
[22:32] <hggdh> bdmurray, OK, I will select another victim, and let Martin deal with apport
[22:46] <BUGabundo> so todays backport-modules reverted all the good of rt2500 pci??
[22:52] <hggdh> emerald's ones are done
[22:52] <jtisme> BUGabundo, hello, do you know if we are any closer to solving the lockups with hibernate/suspend
[22:53] <BUGabundo> jtisme: no idea
[22:53] <jtisme> ok, not everyone who loads a newer or mainline kernel escapes that one, nasty
[22:54] <BUGabundo> where can I get previous version of linux-backports-modules-2.6.28-11-generic ?
[22:54] <jtisme> BUGabundo, when a printer is  not supported in linuxprinting.org can i reply to reporter and move to fix-committed?
[22:54] <BUGabundo> jtisme: isn't that the other way?
[22:55] <jtisme> otherway??
[22:56] <BUGabundo> if its not supported its won't fix?
[22:57] <bdmurray> hggdh: I'm looking at system-config-*
[22:57] <jtholmes> bug oh, ok
[22:57] <BUGabundo> jtholmes: please use autocomplete, or I may not read the reply
[22:58] <hggdh> bdmurray, and I am getting to Evolution
[22:59] <bdmurray> hggdh: let me know if there's any private stuff in there, I know evolution-mapi has some
[22:59] <jtholmes> BUGabundo, ok
[23:02] <hggdh> bdmurray, will do. Evolution is an old nemesis of mine ;-)
[23:08] <jtholmes> bug 371737
[23:08] <ubot4`> Launchpad bug 371737 in ubuntu "No driver for Xerox Phaser 3110 printer" [Undecided,Invalid] https://launchpad.net/bugs/371737
[23:09] <jtholmes> Who has ability to set  Wont-fix  status on bug 371737  linuxprinting.org has no driver, I cannot set Wont-fix status
[23:09] <jtholmes> hggdh, bdmurray ^^^
[23:10] <bdmurray> Why does no driver = won't fix?
[23:11] <jtholmes> bdmurray, I am actually unsure as to what would be done
[23:11] <andresmujica1> better put it as wishlist, and if possible ask for it at samsung
[23:11] <hggdh> samsung?
[23:12] <jtholmes> hggdh, yes reporter said the  samsung  120 something worked, interesting
[23:12] <jtholmes> hggdh, i just want to give the reporter a sensible answer as to the status
[23:13] <jtholmes> andresmujica1, i dont see a withlist setting anywhere?
[23:14] <hggdh> jtholmes, you cannot set wishlist (Importance) unless you are -control
[23:14] <jtholmes> hggdh, that is what i thought
[23:14] <hggdh> but yes, we should not close it
[23:14] <jtholmes> hggdh, ok so what status
[23:16] <hggdh> jtholmes, status=confirmed (I would liket o have somebody else confirming before putting as triaged), and I will set wishlist
[23:17] <hggdh> jtholmes, it would be nice if this could be upstreamed
[23:17] <jtholmes> hggdh, ok thx
[23:30] <hggdh> bdmurray, ping
[23:31] <hggdh> bdmurray, is there a way for editing a bug attachment, or do we have to download, edit, delete the original & upload the attachment again?
[23:31] <bdmurray> hggdh: no, it'd have to be the latter
[23:32] <hggdh> thanks. <huge sigh/>
[23:32] <bdmurray> we might be able make a tool providing there was enough demand
[23:32] <bdmurray> hggdh: or get apport modified to not include that bit maybe?
[23:32] <hggdh> perhaps it is worth it... Evo traces are usually populated with private data
[23:33] <hggdh> no, we need the backtraces :-(
[23:34] <hggdh> and I do not know all instances where they could pop in (I was thinking of automating this part, also)
[23:34] <bdmurray> hggdh: right so maybe we should start recording them
[23:35] <hggdh> hum... yes. Any preferred tools?
[23:36] <bdmurray> the wiki?
[23:36] <hggdh> with the (say) regular expressions to be used?
[23:37] <hggdh> bdmurray, maybe I did not quite follow you here
[23:37] <bdmurray> hggdh: why don't we look at the bug you were looking at together
[23:37] <hggdh> bdmurray, bug 359744, for example
[23:37] <ubot4`> hggdh: Bug 359744 on http://launchpad.net/bugs/359744 is private
[23:38] <hggdh> look at the threadstacktrace
[23:38] <hggdh> (or the stacktrace, for that matter)
[23:41] <hggdh> for the stacktrace, frames 18-20 are one example; frames 11 and 12 are not so critical (but still might be considered private data)
[23:47] <LumpyCustard> Hi all, just wondering if there was any news on all of the Gusty release bugs being marked as WontFix now that Gusty has reached EOL?
[23:54] <dtchen> that's what several people are doing, which i see no problem with
[23:54] <dtchen> you should be able to do so if you're in bugcontrol
[23:54] <dtchen> (there's no need to e-mail me via Launchpad requesting that i do so)
[23:55] <BUGabundo> dtchen: I think he is waiting for an answer on doing it automaticly for ALL bugs
[23:57] <TurtlePie> bugmen are really a goiant IT team without proper recognition!
[23:57] <TurtlePie> we deserve justice
[23:57] <dtchen> BUGabundo: / LumpyCustard: if you're awaiting whether it's appropriate, the answer is "yes"
[23:58] <LumpyCustard> I cannot do this, and yes, it should happen automatically, I'll raise an enhancement bug for Launchpad if it's not there already. Cheers
[23:58] <bdmurray> dtchen: I was going to check with the release team about it just to be sure
[23:58] <BUGabundo> guys, I would like to say good bye! going offline for a while! good to meet you all! [[]] **
[23:59] <dtchen> bdmurray: ok