/srv/irclogs.ubuntu.com/2009/05/13/#ubuntu-bugs.txt

micahgI'm curious, regarding bug 298772, the first half is a dup of bug 298303, but I'm not sure what to do with the second half00:42
ubot4Launchpad bug 298772 in firefox-3.0 "Firefox closes when I open downlaods window" [Undecided,Incomplete] https://launchpad.net/bugs/29877200:42
ubot4Launchpad bug 298303 in firefox-3.0 "Firefox Download Manager unresponsive with full disk" [Low,Triaged] https://launchpad.net/bugs/29830300:42
BUGabundohttp://paste.ubuntu.com/171037/00:44
BUGabundoI can't get kde to upgrade :(00:44
kklimondamicahg: I'd mark 298772 as invalid because reporter can't reproduce it anymore and there were few updates for firefox since nov 2008..00:44
kklimondamicahg: second part sounds like a different bug and should be reported separately..00:45
micahgkklimonda: I already established the original problem was a dupe of 29830300:45
kklimondamicahg: you could probably also mark it as a dup of 298303 and comment that the second part should be reported as a new bug.00:45
micahghggdh:  what do you think?00:46
micahgkklimonda: I was thinking something similar00:47
hggdhhum00:53
micahgwell, I followed kklimonda's advice00:53
hggdhor just comment the first part is a dup, and that we are going to disregard it, and accept the second part (and adjust the description)00:53
micahgthat was my debate :)00:54
hggdhand ask the reporter to please: one issue per bug, one bug per issue00:54
hggdh:-)00:54
hggdhsorry for being late ;-)00:54
micahgnp00:54
micahgI just wanted to get rid of it00:54
hggdhwell, then...00:54
micahgI have some things to take care of before I start triaging for the night00:54
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andresmujica1bugsquad meeting report sent to the ML..04:48
andresmujica1and published here https://wiki.ubuntu.com/BugSquad/Meeting/Minutes/2009-12-0504:54
micahg1hggdh: you still up?05:50
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micahganyone else available to help me triage?05:56
pace_t_zulusup micahg06:17
micahgpace_t_zulu: do you have triage permsisions?06:21
micahgin LP?06:21
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dholbachgood morning07:52
darizzle1howdy07:53
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Rafikhello, I suspect bug 371619 to be a duplicate of bug 366315, can anyone verify please ?12:20
ubot4Launchpad bug 371619 in ubuntu "Strange picture shutdown" [Undecided,New] https://launchpad.net/bugs/37161912:20
ubot4Launchpad bug 366315 in nvidia-graphics-drivers-180 "usplash corrupts and hangs on shutdown with nvidia driver" [Undecided,Confirmed] https://launchpad.net/bugs/36631512:20
thekornRafik, yes, I agree, I think it is save to mark them as duplicates12:29
Rafikthekorn> thanks12:32
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bddebianBoo14:26
pedro_buuu14:27
bddebian:)14:28
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mbanahello, this tracker-indexer is killing my machine15:39
xteejxGood afternoon guys!16:27
xteejxbug 373020 : Can anyone help to triage this, or am I doing OK with it so far?16:31
ubot4Launchpad bug 373020 in ubuntu "Ubuntu 9.04 - flash video requests Javascript" [Undecided,Incomplete] https://launchpad.net/bugs/37302016:31
xteejxIs there anyone here awake? Seems the bug squad numbers are ever so slowly dropping :(16:35
bencrisfordI'm here :D16:37
xteejxWoohoo LIFE!16:37
xteejxCan someone from bug control change the status of bug 113552 to medium for me please?16:38
ubot4Launchpad bug 113552 in linux "SD card is spontaneously unmounted when files are copied to it" [Undecided,Confirmed] https://launchpad.net/bugs/11355216:38
thurstonThe Jaunty Desktop is unstable. Too frequently when I adjust the position of my icons, they dissapear then the desktop freezes. There seems to be some kind of refresh failure.16:39
xteejxthurston: Have you reported a bug?16:40
thurstonHow do I do that, I am still new to Ubuntu?16:41
bencrisfordThere are several ways thurston16:41
bencrisfordyou can go onto https://bugs.launchpad.net and click create a new bug16:42
bencrisfordthat is what I would do16:42
bencrisfordand we'll guide you through it16:42
xteejxEasiest way is to go to launchpad.net, create an account16:42
xteejxhttps://help.ubuntu.com/community/ReportingBugs16:43
charlie-tcaxteejx: bug 113552 done16:43
ubot4Launchpad bug 113552 in linux "SD card is spontaneously unmounted when files are copied to it" [Undecided,Confirmed] https://launchpad.net/bugs/11355216:43
xteejxcharlie-tca: thanks16:43
xteejx:)16:43
xteejxoooohhh i just noticed the OSD popped up with the mesage I like that16:44
thurstonxteejx, bencrisford: Thank you guys.16:45
bencrisfordnp16:45
xteejxNo probs thurston :)16:45
micahg1hggdh: you there?16:47
=== micahg1 is now known as micahg
valyaHello friends, i'm having trouble with ubuntu 9.10 install. My computer overheats and reboots during installation. Is this the right place to ask for help?16:51
micahgvalya: You can try #ubuntu for support.  This channel is for bug triage.16:52
bencrisfordvalya:  but you might want to report it as a bug16:52
bencrisfordin the development stages of karmic reports are really important16:53
micahgah, sorry16:53
bencrisfordfor help, you also might want to try #ubuntu-testing16:53
micahgmissed that it was Karmic16:53
valyaWhat is Karmic?16:53
bencrisfordubuntu 9.1016:53
bencrisfordit is a pre-release test version16:53
bencrisfordvalya; have you been using ubuntu for long?16:54
valyayes. Several years16:54
bencrisforddid you burn it to a CD?16:54
bencrisfordor dvd/usb?16:54
valyai'm trying to install 9.10 after 8.04.16:54
valyainstalling from CD16:54
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micahg9.10 or 8.10?16:55
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valya8.04 installation finished nice. I worked with 8.04 several months. But now trying 9.10.16:55
bencrisfordvalya; if you downloaded 9.10 then you should really get 8.10/9.0416:55
bencrisfordbut if you want to test it16:55
bencrisfordCDs wont work16:55
bencrisfordit is too big, and therefore it wont be burned properly16:56
bencrisfordtry with a DVD, USB or virtual machine16:56
bencrisfordwhen it comes to the final release, it will be compact enough for CDs16:56
valyathr problem is not with installer size. New installer overheats my CPU16:57
xteejxits bleeding alpha it wont be stable for a few months lol16:57
bencrisfordhmm, well report it as a bug to start16:57
bencrisfordotherwise itll never be stable :P16:57
bencrisfordand for support you should really goto #ubuntu-testing :)16:58
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valyaSorry. I mislead you. I trying to install ubuntu-9.04-desktop-amd64.iso16:58
valyanot 9.1016:58
bencrisfordah ok16:59
bencrisfordwell still report it, but as a jaunty bug16:59
bencrisfordwhen in doubt - report it, because even if it is not valid, we're here to make sure only the valid ones get triaged17:00
xteejxwhat status should bug 183933 be?17:00
ubot4Launchpad bug 183933 in php5 "[needs-packaging] php-Fileinfo package" [Wishlist,Incomplete] https://launchpad.net/bugs/18393317:00
xteejxI'm thinking of setting it to confirmed as it isnt in the repositories17:01
bencrisfordhmm17:01
bencrisfordgive me a second to read it, and ill give you my opinion17:01
xteejxthx17:01
bencrisfordxteejx; well I guess if someone has the same problem then it is confirmed?17:03
bencrisfordor arent i reading it right17:03
xteejxkool17:03
bencrisfordi just skimmed through17:03
xteejxits a request for an addition to repos17:03
bencrisfordahh17:03
bencrisfordwishlist then i think17:04
bencrisfordbecause it isnt an urgent problem that needs fixing?17:04
xteejxconfirm it then i take it17:04
bencrisfordi wouldnt like to advise about this one cos i dont know17:04
bencrisfordthis is the php5 one right?17:05
bencrisfordsoz, g2g17:05
xteejxlol k17:05
micahgxteejx: bencrisford: I don't know if this is even worth it, it's coming in 5.3.0 as a standard extension17:08
xteejxdon't know what that means but ok17:08
micahghttp://pecl.php.net/package/Fileinfo17:08
micahgit'll be in core php and have to be packaged17:09
hggdhmicahg, I am now here17:13
micahgah17:13
micahgok17:13
micahgbug 37578417:13
ubot4Launchpad bug 375784 in firefox-3.0 "http://www.bloomberg.com will not load -- Content Encoding Error" [Undecided,Confirmed] https://launchpad.net/bugs/37578417:13
micahgis it considered triaged?17:13
hggdhyes it it. Marking as such.17:14
micahgthanks :)17:14
hggdhmy pleasure, micahg. Thank YOU :-)17:15
hggdhxteejx, bencrisford workflow bugs are not dealt by -bugsquad (bug 183933)17:16
ubot4Launchpad bug 183933 in php5 "[needs-packaging] php-Fileinfo package" [Wishlist,Incomplete] https://launchpad.net/bugs/18393317:16
xteejxsince when? i thought it was confirm if they're not in repos, and wishlist it as its a request for a package? its been a good 6-9 months since i was triaging17:17
micahghggdh: I think that should be won't fix17:17
micahgsince it'll come out in php 5.317:17
xteejxwhen will php 5.3 be in ubuntu though?17:18
micahgafter it's stable :)17:18
hggdhxteejx, see https://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs17:19
hggdhmicahg, while I agree it would probably have to wait for 5.3, this is a workflow request, not a bug17:19
xteejxthen in reality it shouldnt have the [needs-packaging] tag?17:20
micahghggdh: true17:20
micahgI just added my 2 cents to the report though17:20
bencrisfordback17:20
bencrisfordhggdh: ah, woops :S17:21
xteejxis it possible to set a watch against the stability of php 5.3?17:21
hggdhxteejx, well, it is still a needs-packaging -- dependencies have to be worked out.17:21
hggdhxteejx, what do you mean?17:21
hggdhbencrisford, no problems ;-)17:22
xteejxwell you can set a watch against other bugs, i.e. ubuntu/launchpad against debian, is it possible to do the same with the development of php 5.3 or this bug?17:22
xteejx~*for17:22
hggdhI do not think so -- but it might be possible (never tried) by setting an upstream watch on the php BTS (if they do have a bug for "releasing 5.3)17:23
xteejxhgghd, i think i'll just leave this one alone17:23
xteejxim just going through all my old bugs, seeing whats happened with them, any changes17:24
bencrisfordhas anyone had a chance to review my bug-control application yet?  I don't mean to nag, its just I have seen a few slip through and not be answered...17:25
hggdhbencrisford, at least I have it to be answered (actually I did start, but did not have time to go on). But you will need at least two answers17:27
bencrisfordok17:27
hggdhfor whatever reason, I suddenly got four or five such emails at almost the same time17:27
xteejxhggdh: any chance you can re-review my application from quite a while ago, i think i'm pretty good at triaging now and the numbers are seriously dwindling, as you know i've been around for quite a while as well....17:29
xteejxits just so much sodding around having to ask to change everything, when i have enough of a brain to know what to do myself lol17:30
xteejxwhat is the current kernel for i386? is it 28-12 same as 64bit?17:31
charlie-tcauname -r gives it. I show 28-1117:34
charlie-tcain jaunty17:34
xteejxthanks charlie-tca, i'm on proposed -12 i think17:34
xteejxCan someone change bug 207902 to High please?17:35
ubot4Launchpad bug 207902 in linux "On time set, "/sbin/hwclock returned 256"" [Undecided,Confirmed] https://launchpad.net/bugs/20790217:35
xteejxbug 209673: Request: Change to Low please :)17:38
ubot4Launchpad bug 209673 in pulseaudio "logitech v10 speakers not working after upgrade" [Undecided,Confirmed] https://launchpad.net/bugs/20967317:38
cruisemaniacis this the right place to ask for help on bug triaging??? i'm new to the bugsquad :)17:39
xteejxcuisemaniac: sure, what's your question17:39
cruisemaniacxteejx, for Bug #37603017:40
ubot4Launchpad bug 376030 in gnome-control-center "Changing desktop background eats up all available CPU time" [Undecided,New] https://launchpad.net/bugs/37603017:40
xteejxcruisemaniac: What help do you need specifically?17:40
cruisemaniaci have tried to reproduce the bug on my ubuntu system but have not been able to reproduce it... my question is: should i mention that its not reproducible???17:40
cruisemaniacor should I have some more testing that I must do but am missing it right now?17:41
xteejxCould be hardware related, ask for the usual dmesg, uname -a etc from the Kernel Team Policies17:41
xteejxhttps://wiki.ubuntu.com/DebuggingProcedures17:41
cruisemaniacah! ok...17:41
cruisemaniachey! thanks for the link :)17:42
xteejxcruisemaniac: np17:42
pedro_cruisemaniac: yes please, could you also ask which video card/driver is the reporter using?, would be good as well to know which process is using that amount of CPU17:42
pedro_nautilus, gnome-appearance-properties, xorg, etc17:43
pedro_cruisemaniac: btw isn't reproducible here either17:43
xteejxhardware/driver related17:43
cruisemaniacpedro_, ah ok... will mention that... but I dont need to change the status of the bug right??? i just leave it at new, undecided and un-assigned.17:44
xteejxincomplete it until he gives u the info you requested17:44
pedro_cruisemaniac: you need to change the status, if you ask something to the reporter and you're waiting for information he could provide, the right status is Incomplete17:44
hggdhYou can check on it by either searching http://packages.ubuntu.com, or at https://edge.launchpad.net/ubuntu/+source/linux17:45
cruisemaniacok... will do...17:45
hggdhxteejx,  ^^17:45
xteejxhggdh: huh?17:45
pedro_cruisemaniac: you might want to read about the Bug Status: https://wiki.ubuntu.com/Bugs/Status always worth to have a look ;-)17:45
hggdhxteejx, your question on what version of kernel is out there17:46
xteejxoh its ok i got it :)17:46
cruisemaniacpedro_: thanks for the info... made necessary updates to the bug report :)17:59
pedro_cruisemaniac: great!18:00
bdmurraybug 373492 would benefit from some translation18:28
ubot4Launchpad bug 373492 in ubuntu "a series of errors while updating from 8.04 to 8.10" [Undecided,New] https://launchpad.net/bugs/37349218:28
bencrisfordbdmurray: i don't speak spanish/portugese or whatever language thats in, but I could run it through google translate if you like?  Just to get a general idea18:32
bdmurraybencrisford: There are some people here who might know the language18:34
bencrisfordah ok :)18:34
bencrisfordbdmurray: don't suppose you've had a chance to review my bug-control application yet?  i don't mean to nag, im just pretty anxious to find out whether i get accepted or not :)18:38
mrooneybencrisford: I'll give it a review!18:46
mrooneyI can at least get you 50% of the way there :)18:46
mrooneyit is hard to reply since the application is an attachment, I guess I'll include it in my email?18:49
hggdhbdmurray, translated, as far as I can understand18:53
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xteejxall done, back guys18:58
bencrisfordmrooney: aww cheers :D, erm, i gues you could just include the attatchment19:01
bencrisfordi just attatched it to make my msg more tidy, but you can reply how you wish :)19:02
xteejxCan someone set bug 207902 as medium for me please?19:07
ubot4Launchpad bug 207902 in linux "On time set, "/sbin/hwclock returned 256"" [Undecided,Confirmed] https://launchpad.net/bugs/20790219:07
xteejxI'm thinking maybe even High as its recurring problem and several users have the same.19:08
xteejxAnd bug 209673 to LOW19:08
ubot4Launchpad bug 209673 in pulseaudio "logitech v10 speakers not working after upgrade" [Undecided,Confirmed] https://launchpad.net/bugs/20967319:09
xteejxAnyone with control in?19:09
mrooneyxteejx: I can take a peek at them19:11
xteejxmrooney, thx19:11
charlie-tcaxteejx: why wouldn't 209673 be medium? A problem with a non-essential hardware component (network card, camera, webcam, music player, sound card, power management feature, printer, etc.)19:12
charlie-tcaIt is hardware, non-essential19:12
bencrisfordmrooney: :) if you do reply to my application would you mind CC'ing it to me please?  Because unless I check the archives I have no way of checking the mailing list19:13
xteejxcharlie-tca: I thought the speaker one should be low, its not a serious hardware problem, and only 1 other user has confirmed it19:13
bencrisfordmy e-mail is:  ben@freeyourpc.tk19:13
bencrisford:)19:13
mrooneybencrisford: yeah I'll reply-all, ps looks good so far :)19:13
bencrisford:D19:13
charlie-tcahttps://wiki.ubuntu.com/Bugs/Importance sets non-essential hardware to medium19:13
* bencrisford has his fingers tightly crossed19:13
BUGabundohi fellow ubunteros19:13
mrooneyBUGabundo: allo19:13
bencrisfordhey BUGabundo :)19:14
charlie-tcaI guess it could also be low, for uncommon hardware19:14
xteejxcharlie-tca: fiar enough, its prob changed in 9 months then lol19:14
charlie-tcadone19:14
xteejxthx charlie :)19:14
kklimondahey BUGabundo19:15
xteejxcharlie-tca: Would you mind having a quick look at bug 207902 as well, I thought this should be High,semi-severe problem, and quite a lot affected19:16
ubot4Launchpad bug 207902 in linux "On time set, "/sbin/hwclock returned 256"" [Undecided,Confirmed] https://launchpad.net/bugs/20790219:16
charlie-tcadone19:16
xteejxcharlie-tca: thx :)19:18
charlie-tcano problem19:18
charlie-tcaI don't see your application for bug-control?19:19
charlie-tcaget hung up someplace, maybe?19:19
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xteejxcharlie-tca: you mean mine?19:21
charlie-tcayes19:21
xteejxi applied 9 months ago, got rejected, became really ill, and only just recently started triaging again19:21
xteejxam in the processof applying for bug control again :)19:22
charlie-tcaoh, nm then19:22
bencrisfordmrooney: I'm guessing I was wrong to confirm the broadcom bug?19:28
mrooneybencrisford: not necessarily, but in that particular case (a bug with an open-source driver where a restricted one exists) it is good to see if the problem can be solved by using the other driver19:29
mrooneyit might fix the problem for that user instead of waiting for a bug fix in the free drivers, and that's good19:30
bencrisfordok :)19:30
xteejxFinally application for -control is done19:31
xteejxhow long does it take for the application to be reviewed?19:32
xteejxhggdh: Application resent19:32
charlie-tcaDepends on how busy it gets.19:33
xteejxahh ok19:34
xteejxIs there a known problem with Jaunty and flash on 64bit?19:36
charlie-tcaIsn't there a known problem with flash and everything?19:37
xteejxNot too sure where I should go with bug 373020.......I think the guy has messed his installation up by installing/removin thre flash .deb19:38
ubot4Launchpad bug 373020 in ubuntu "Ubuntu 9.04 - flash video requests Javascript" [Undecided,Incomplete] https://launchpad.net/bugs/37302019:38
xteejxcharlie: lol!19:38
askandDoes anyone have any kind of idea on how do get further with bug 355155 ?19:39
ubot4Launchpad bug 355155 in linux "Computer hard locks randomly with ubuntu jaunty" [Undecided,Confirmed] https://launchpad.net/bugs/35515519:39
xteejxaskand: God knows, it could be anything, but it needs the importance set so devs can start to look at it19:40
askandxteejx: Yes, someone got a great idea and told people to " put in a "Me too; would really like an answer/fix for this", comment.  "19:41
xteejxthere is an "also affects me" link in launchpad......19:42
xteejxbug 373020 - need guidance please19:42
ubot4Launchpad bug 373020 in ubuntu "Ubuntu 9.04 - flash video requests Javascript" [Undecided,Incomplete] https://launchpad.net/bugs/37302019:42
elena09hi19:43
bencrisfordhey19:44
xteejxbud 373020 anybody?19:44
xteejx*bug 373020 lol19:44
ubot4Launchpad bug 373020 in ubuntu "Ubuntu 9.04 - flash video requests Javascript" [Undecided,Incomplete] https://launchpad.net/bugs/37302019:44
micahgxteejx: apport-collect for system info19:44
micahgneed to see extension list19:44
xteejxdidnt know that command lol19:45
BUGabundoxteejx: who ever knows everything?19:45
BUGabundoalso its rather new19:45
xteejxbugabundo!! hey19:46
xteejxits been a while for me being here, all btter now though :)19:46
micahgsounds like No-Script is installed19:46
xteejxflash is definitely being blocked, all the usual resinstallation methods dont work...19:46
kklimondayeah, it does sound like a noscript issue - ask him if he has it installed19:47
kklimondaon the other hand he has mentioned that it's the clean installation.. weird..19:48
hggdhxteejx, hi -- what are the importances you would set of the bugs? ;-)19:48
askandI would argue that bug 355155 get a high priority following the guidelines at https://wiki.ubuntu.com/Bugs/Importance. This is a bug that makes a default Ubuntu installation generally unusable for some users. One of the reporters say that he "experience freezes within two or three minutes after booting". That is what I would call generally unusable, and a lot of other people are suffering from this. Can any member of UbuntuBugControl19:48
ubot4Launchpad bug 355155 in linux "Computer hard locks randomly with ubuntu jaunty" [Undecided,Confirmed] https://launchpad.net/bugs/35515519:48
xteejxapport-collect -p firefox 373020  <-----that correct?19:48
hggdhyes19:49
xteejximportances on the application u mean?19:50
xteejxbug 355155 I would set as high, its a quite serious problem affecting a moderate amount of users19:51
ubot4Launchpad bug 355155 in linux "Computer hard locks randomly with ubuntu jaunty" [Undecided,Confirmed] https://launchpad.net/bugs/35515519:51
BUGabundo !u | xteejx19:51
ubot4xteejx: U is the 21st letter of the modern latin alphabet. Neither 'U' or 'Ur' are words in the English language. Nor are 'R', 'Y', 'l8', 'Ne1' or 'Bcuz'. Mangled English is hard for non-native English speakers. Please see http://geekosophical.net/random/abbreviations/ for more information.19:51
xteejxBugabundo: ??19:52
charlie-tcaseems like we discussed 355155 the other day. It is about three bugs in one19:52
bencrisfordxteejx: bloody hell, your launchpad has more karma than mark shuttleworths!19:52
BUGabundobencrisford: LOL19:52
BUGabundolet me check that19:52
xteejxi been saying for long enough GET ME IN!!!!!!!19:52
xteejxlol19:52
bencrisford:P19:52
bencrisfordhttps://launchpad.net/~sabdfl/+karma  -- mark shuttleworths karma19:53
bencrisfordhttps://launchpad.net/~xteejx  -- teej's :D19:53
xteejx150 words per minute, did i tell you best temp in chiswick......sorry, doctor who quote hehe19:53
bencrisfordhttps://launchpad.net/~xteejx/+karma --soz theres his karma19:54
BUGabundobah19:54
BUGabundoI have more then xteejx19:54
BUGabundoyou were scaring me, for a minute19:54
kklimonda:D19:54
xteejxi should bloody well hope so lmao19:54
bencrisfordlol19:55
xteejxi do try though guys, and im always on here verifying things etc if im not sure :) u all know that19:55
bencrisfordyou're certainly more deserving than me ;)19:56
xteejxlol how long you been going ben?19:56
micahgwe're not having a karma contest are we?19:56
bencrisfordnot too sure actually, but id bet any money its not as long as you :P19:56
bencrisfordand yes we are :P19:56
kklimondamicahg: looks like it19:56
xteejxthis is my 2nd account19:56
micahghttps://launchpad.net/~micahg/+karma19:57
xteejxi got loads of karma i'm buddhist lol19:57
xteejxi got more on bug management hehe :P19:57
micahgI started about 2 weeks ago :)19:57
xteejxerm..........i was ill for 9 months (not pregnant im a guy)19:58
BUGabundomicahg: OOHHHHHHHHHHH19:58
BUGabundoxteejx: guys can get preganant19:58
xteejxok ok arnold schwarzenegger and the film junior...19:59
micahgcosby show19:59
xteejx?19:59
xteejxhggdh: Did the application get received ok?20:00
micahgxteejx: a TV reference20:00
xteejxmicahg: ahhh before my time20:00
bencrisforddont suppose anyones replied to mine?  :P the wait is killing me.  still i only sent it a few days ago20:00
bencrisfordbrb20:00
charlie-tcaxteejx: yes20:00
hggdhxteejx, yes, I got it via the ML. Now I would like to know the importances...20:01
xteejxhggdh: Resend with that info or just say on here?20:01
hggdhxteejx, very sorry, but I would rather have it resent with the info -- so that all will get it20:02
xteejxhggdh: its no problem ill do it now :)20:02
hggdhxteejx, thanks.20:02
xteejxhggdh no probs20:02
hggdhBTW it is a good time to prod the bug-controllers here to help answer bug-control applications. This is an important step for the applicants, and we should try to answer timely.20:03
charlie-tcaI agree.20:04
rorhttps://answers.launchpad.net/ubuntu/+source/acpid/+question/71006 < why has this been made a question? looks like a valid bug?20:07
xteejxhggdh: Resent20:09
xteejxror: dpkg --reconfigure -a ?20:11
charlie-tcaror: the bug as filed references another bug. why? Is it a duplicate of the bug referenced? what does it mean? It appears to be a question as to why the updates stopped.20:11
charlie-tcaIt isn't really a bug, but a comment, I think.20:12
rorok20:12
charlie-tcaand the individual that filed it converted it to a question20:13
rorlooks like the individual concerned isn't terribly aware of what's going on :o20:14
charlie-tcayeah, that is what I see.20:15
rorwould converting back and marking as dupe be appropriate or should I just leave it?20:15
charlie-tcaIt is more like something belonging to forums or mailing list. I would leave it alone20:15
rorodd thing is isn't not even a dupe of the linked bug lol; oh well it can sit in questions :)20:17
charlie-tcaWonder if a simple "thanks for this information" would satisfy it?20:18
rorlooks like a bug with more info needed20:19
rorI'll keep it as a Q and ask for info though20:19
rorright I've told him to do a sudo apt-get autoclean;update;upgrade20:21
rorhope that's the right thing ;o20:21
xteejxHas my amended application been received?20:21
xteejxWhat should I do with bug 135130, there hasn't been any activity in a year and a half, yet its marked wishlist, any ideas?20:27
ubot4Launchpad bug 135130 in ubuntu "DEB Archives should be able to have embedded icons " [Wishlist,Incomplete] https://launchpad.net/bugs/13513020:27
charlie-tcawishlist can stay for years.20:28
xteejxbloody hell20:28
BUGabundocharlie-tca: they really can20:28
BUGabundoI think I still have on from 6.1020:28
BUGabundoLOL20:28
charlie-tcaSo can confirmed20:28
charlie-tcaI would mark it confirmed, and leave it. Wishlist should "nice to have this someday" bugs20:29
charlie-tcas/should " / should be "20:30
rorwithout unending open wishlists, who'd bother to learn to program?20:30
BUGabundocharlie-tca: that reminds me of a comment from KDE Ingo about wishbug20:30
charlie-tcawhat was it?20:30
BUGabundo"we have more High bugs then we can take care. feel free to add yet another wish bug, we will never read"20:31
charlie-tcaror: agreed. wishlist gives a developer something to aim for, when time allows20:31
charlie-tcaBUGabundo: I think they do get read, and the easy ones even get fixed.20:31
guest23323r_xteejx, wishlist bugs sitting unattended should be forwarded to the related upstream tracker and the Ubuntu task should be set to "Triaged".20:32
=== guest23323r_ is now known as mgunes
xteejxoh ok20:32
xteejxbug 210300: can someone set this for me?20:32
ubot4Launchpad bug 210300 in acpi-support "[Hardy] Laptop (HP Compaq 8510p) is too hot." [Undecided,Confirmed] https://launchpad.net/bugs/21030020:32
charlie-tcaset to what?20:33
xteejxpersonally i would say high, overheating laptop!? could end up in severe hardware failure20:33
mgunesxteejx, as for the comment you posted on that bug: before using that stock reply, you should check yourself whether the bug persists before asking the bug reporter if possible. It was pretty easy to do it with this particular bug.20:33
BUGabundocharlie-tca: correnction: wishbugs don't get fixed. get implemented20:34
charlie-tcathat's what I meant.20:34
* charlie-tca thinks you should hear what I mean, not what I say, sometimes20:34
xteejxmgunes: yeah i noticed....must've been half asleep20:34
BUGabundocharlie-tca: I did! I read your mind too... your PIN number is 194520:35
BUGabundo:))))20:35
charlie-tcaworks for me.20:35
charlie-tcawhich pin?20:36
charlie-tcaThat 's probably that pin I forgot20:36
BUGabundoany... everyone just uses a single PIN20:36
xteejxCan someone set 210300 to HIGH for me please?20:36
BUGabundobbl. dinner20:36
charlie-tcaxteejx: you asked for more. It should be incomplete, with status and importance updated when they respond to you.20:37
xteejxcharlie-tca: Oh right ok, just seemed quite important, but yeah thinking about it, I should wait for them to test it in 9.04 first :)20:38
charlie-tcaCan you tell I'm actually testing images today?20:39
xteejxno.....how would i know that? lol20:39
chrisccoulsonhi bdmurray - i just noticed you made an old tracker crasher public20:40
chrisccoulsontracker has changed significantly in jaunty, making a lot of the old crashes obsolete20:40
chrisccoulsoni don't know if it's best to just close those ones that don't have a good stacktrace20:41
bdmurraychrisccoulson: I'm not following your last statement20:42
xteejxhey bdmurray!20:44
chrisccoulsonbdmurray - it was suggested on #ubuntu-desktop a few weeks ago that we should probably just close the old tracker crash reports which don't have a good stacktrace, as the code has changed so much now that those problems are likely to have gone away20:45
xteejxlong time no see20:45
xteejxStatus change: 211650 to Medium please20:45
bdmurraychrisccoulson: okay, well I've already gone through the old private ones and made them public20:45
chrisccoulsonthanks. i get automatically subscribed to the tracker reports, but i don't get any mails until they're made public20:46
charlie-tcabug 21165020:46
ubot4Launchpad bug 211650 in xxkb "Wrong keyboard configuration on MacBook (pt-br)" [Undecided,Confirmed] https://launchpad.net/bugs/21165020:46
xteejxBugs/Importance states it should be High20:46
bdmurraychrisccoulson: I'm going through some more private ones now but they've been reported from Jaunty20:47
xteejx"A problem with an essential hardware component (disk controller, laptop built-in wireless, video card, keyboard, mouse) " --keyboard20:47
chrisccoulsonbdmurray - thanks. i'll send some of those upstream20:47
xteejxits not a non-working k/b though...20:47
chrisccoulsoni'm not sure how much attention the jaunty crashers will see upstream now, as development effort has shifted away from 0.6.9x in jaunty now, and 0.7.x is significantly different again20:48
xteejxbug 211650 anyone? Just need an importance change on it please if anyones available?20:49
ubot4Launchpad bug 211650 in xxkb "Wrong keyboard configuration on MacBook (pt-br)" [Undecided,Confirmed] https://launchpad.net/bugs/21165020:49
charlie-tcadone20:49
xteejxthx again charlie :D20:49
charlie-tcacrap, high?20:50
xteejxthought it should be medium hehe20:50
xteejxwell its not a non-working k/b...although the importance says keyabord should be high20:50
xteejxits just one key20:50
charlie-tcaNo, it is not a keyboard problem, but a configuration issue20:50
charlie-tcaThe hardware is fine, something is causing it to misprint certain characters.20:51
xteejxthats what i mean, it's one character misinterpreted by the config20:51
bdmurraychrisccoulson: I think there is a Launchpad bug in that you don't get mail about private bugs.  Since you are a member of u-c-u and subscribed to the bugs I think you should.  What do you think?20:51
chrisccoulsonbdmurray - yeah, that makes sense. i was surprised that i didn't get bugmail for those i'm subscribed too until they're made public20:53
xteejxsomeone kick this guy up the arse pls > bug 21205120:53
ubot4Launchpad bug 212051 in linux "Muting and unmuting Master channel when headphones are plugged in causes internal speaker to unmute on MacBook Pro" [Undecided,Confirmed] https://launchpad.net/bugs/21205120:53
charlie-tcalol20:53
xteejxso friggin ignorant and know-all20:54
bdmurrayI understand your frustration but let's try and keep it respectful.20:55
xteejxdont worry brian, i just reinstated the incomplete status and noted that the requested info was not given20:56
xteejxi'm never ignorant to the reporters :)20:56
hggdher, you mean disrespectful, do you not? ;-)20:57
xteejxmeh same kinda thing :P20:57
BUGabundoeheh20:57
xteejxhggdh: just splitting hairs now lol :)20:57
hggdh:-)20:58
roryou can't be "ignorant" *to* something; you can be ignorant of something :)20:58
xteejxwanna bet? lol20:59
xteejxthis is britain...anything goes lol20:59
rora friend uses it in the same way, really winds me up, it makes no sense at all20:59
rorI think somehow people have taken it on in place of arrogant :/20:59
xteejxits a colloquialism for arrogant, yes21:00
xteejx;)21:00
rora pretty ironic one at that21:00
xteejxtrue21:00
bencrisfordhggdh: cheers for your reply to my app :)21:00
hggdhbencrisford, I am not really sure you would cheer me on it... but I am being honest -- I think you can get there, but need a tad more exposure. But thank you.21:01
xteejxhggdh: what about me oh great bug control master ;)21:02
bencrisfordhggdh: does this mean I wait for another reply, or take that as a 'not quite there yet'?21:02
xteejxben: reapply in a month or 2, thats what i done :)21:03
bdmurraychrisccoulson: I filed bug 376186 regarding what we discussed21:03
ubot4Launchpad bug 376186 in malone "private bug implicit subscription" [Undecided,New] https://launchpad.net/bugs/37618621:03
hggdhxteejx, heh. I am not a bug master. There is only one with that title -- Brian (well, perhaps Leann also). But I do appreciate the compliment. And yes, I am working on yours21:03
chrisccoulsonbdmurray - thanks:)21:03
xteejxI know about mr murray :) and thanks hggdh :)21:04
hggdhbencrisford, not quite there, but rather close. Now, again, this is my personal take, others may think different. Since I gave you a +0...21:04
xteejxi want +250 hehehe21:04
bencrisfordok, well im learning more every day, so ill wait for some more replies and if im not successful this time, ill re-apply in a while21:05
bencrisfordcheers :)21:05
chrisccoulsonbdmurray - thanks for going through the tracker bugs too21:05
xteejxbencrisford: if you ever need guidance or help on bug triaging, theres always someone here21:05
chrisccoulsonhey mnemo - you there?21:09
roror just do as you please and let someone slap you into shape if you step out of line, that's the approach I've decided to take21:09
xteejxror, lol21:13
hggdhcheers, bencrisford, and thank you for helping21:13
mgunesWas the volume control applet part of gnome-media or gnome-applets? I keep forgetting..21:14
xteejxwhats the waiting time on a control application?21:14
rormgunes, gnome-applets I think21:14
xteejxapplets21:14
chrisccoulsonmgunes - gnome-volume-control-applet is part of gnome-media21:15
chrisccoulsonit's currently built in to it's own binary package (gnome-volume-control-pulse)21:15
chrisccoulsonthe mixer-applet is part of gnome-applets21:16
rorhow do you "close" questions? the user just responded with "great, thanks" but in doing so reset the Q from answered to open21:16
mguneschrisccoulson, there seems to be a "mixer" component in the gnome-media uptream module, which is what confuses me21:16
rorwhat version no. is gnome-media at?21:16
mguneschrisccoulson, thanks for clearing up, that's what I had thought21:16
chrisccoulsonmgunes - yes it's confusing. i found this out because i had to hack the gnome-media package in jaunty to build both the mixer and the applet21:17
micahgror: only the user can close Qs AFAIK, but this channel is for bugs :)21:17
charlie-tcaror: ask if his question was answered21:17
hggdhYou can always try to find out to which package a file belongs by running 'dpkg -S <fileName>', or 'apt-file search <fileName>'21:17
chrisccoulsongnome-media contains gst-mix, which is actually installed as gnome-volume-control, and is the *old* mixer panel21:17
rorSo I should just respond with "glad you found it useful, please can you mark this as answered?"21:17
chrisccoulsongnome-applets contains the mixer-applet (the old volume control)21:17
charlie-tcarespond with "Did that answer your question? If not, could you reword your question for me?"21:18
micahgror: I think the Launchpad Janitor will take care of it eventually21:18
chrisccoulsongnome-media also contains gnome-volume-control-applet and gnome-volume-control (the new pulseaudio based sound settings capplet which I renamed to gnome-volume-control-settings in jaunty to not conflict with gst-mix)21:18
chrisccoulsonconfused? ;)21:19
mguneschrisccoulson, no, all cleared up, to the contrary :)21:19
chrisccoulsongood :)21:19
BUGabundomicahg:  janitor is turned of for Ubuntu bugs21:19
micahgBUGabundo: he was asking for Qs21:20
mnemochrisccoulson: yes?21:20
BUGabundomicahg: he who?21:20
rorthanks mica21:20
rorme; let's get back to bug discussion :)21:20
chrisccoulsonhi mnemo - you running karmic?21:20
micahgBUGabundo: ror21:20
mnemochrisccoulson: yea I got an ATI machine on karmic, why?21:20
chrisccoulsoncan you recreate bug 323943 in karmic?21:21
ubot4Launchpad bug 323943 in vala "valac crashed with SIGSEGV in vala_ccode_base_module_append_temp_decl()" [Undecided,New] https://launchpad.net/bugs/32394321:21
chrisccoulsonvala is in the process of being promoted, and i'm just trying to close out some of the bug reports21:21
xteejxCan someone set bug 214154 to High please?21:21
ubot4Launchpad bug 214154 in xorg "Can't VSYNC properly on ATI (Mobility Radeon HD 2600 XT)" [Undecided,Confirmed] https://launchpad.net/bugs/21415421:21
mnemochrisccoulson: ok checking..21:22
chrisccoulsonthanks21:22
mnemochrisccoulson: do you know vala yourself?21:25
chrisccoulsonmnemo - no. i just need it in main because the next version of tracker needs it at build time21:25
mnemook21:26
chrisccoulsoni should probably learn a bit really ;)21:26
chrisccoulsonit doesn't look too difficult21:26
xteejxcharlie-tca, hggdh: Would one of you mind setting bug 214154 to High please?21:26
ubot4Launchpad bug 214154 in xorg "Can't VSYNC properly on ATI (Mobility Radeon HD 2600 XT)" [Undecided,Confirmed] https://launchpad.net/bugs/21415421:26
mnemochrisccoulson: anyway, the old project that previously caused that SEGV now fails to build at all.. with an error message... it says: http://pastebin.com/m712a8dfb21:26
mnemochrisccoulson: i've not been porting that code over so im not sure if its my code that obsolete.. maybe jürg changed the syntax or something21:27
charlie-tcaxteejx: done21:27
xteejxcharlie-tca: thanks :)21:27
charlie-tcano problem21:28
chrisccoulsonmnemo - i'm not sure. his IRC handle is juergbi - it might be best to ask him21:28
chrisccoulsoni know he hangs around on #tracker on irc.gnome.org, but i'm not sure if there's a more appropriate place to find him21:29
xteejxhggdh: how comes the application? :)21:29
mnemochrisccoulson: actually, I see now that I filed an upstream bug as well, I just didnt link them... the upstream bug is not fixed yet.. i linked them now21:31
chrisccoulsonmnemo - thanks21:31
xteejxcharlie-tca: Do you fancy setting bug 219775 to medium as well please? lol :)21:34
ubot4Launchpad bug 219775 in linux "[regression] intrepid Broadcom B43 wireless driver not enabled by default" [Undecided,Confirmed] https://launchpad.net/bugs/21977521:34
hggdhxteejx, good news for you, at least from my side ;-)21:36
xteejxhggdh: application you mean?21:36
hggdhaye21:36
xteejxhggdh: aww just read it thank you v much :D21:37
xteejxhow many replies do i need before it gets decided?21:37
hggdhnow, wait -- this is just my view. Now we have to wait for others to chime in, and for Brian to give the final go/nogo21:38
hggdhYou need two +1, or two -1. And, of course, the bugmaister agreement.21:38
xteejxbrian declined me last time.....hopefully i've improved21:39
charlie-tcaxteejx: I am confused. What is the bug actually about?21:39
hggdhach lieber gott, I wrote mAIster!21:39
charlie-tcaIf it is proprietary drivers, they will not be installed by default. Is that really a valid bug?21:39
xteejxcharlie-tca: no, but they are getting errors thrown at them with Hardware Drivers in the system menu, it wont install them21:40
charlie-tcayeah? I'll go ahead then.21:41
xteejxok21:41
charlie-tcadone21:41
xteejxthx charlie :)21:42
thekornhggdh, hehe bugmeister sounds really cool ;)21:55
xteejxHow long does it take LP janitor to clean things up that are out of date?21:56
bencrisford60 days for bug reports isnt it?21:56
bencrisfordmrooney: thats for the +1 :D:D21:59
bencrisfordthanks*21:59
xteejxoh ok22:00
BUGabundoxteejx: AFAIK  janitor is turned of for Ubuntu bugs22:01
xteejxoh ok22:01
bencrisfordoh =S22:01
bencrisfordbut they are marked invalid after 60 days right?22:02
BUGabundodon't think so22:02
hggdhthekorn, I though so ;-)22:03
thekornno, they are only marked as candidates for expiry, you can get a list of those bugs here:22:04
hggdhbencrisford, no, they are not. They will keep on until someone goes there and close/accept it22:04
thekornhttps://bugs.edge.launchpad.net/ubuntu/+expirable-bugs22:04
thekorn(looks like a good list of canditates for a hug day)22:05
BUGabundohehehe22:06
thekornespecially the first 5k ones22:06
bencrisfordhggdh: ah ok ;)22:06
xteejxthere are far too many, making us look bad22:06
micahgthekorn: shouldn't whoever marks them incomplete follow up on them?22:07
micahgI was going to go through my incomplete's once a month22:07
thekornmicahg, yes, in a perfect world this should be the case22:07
BUGabundothekorn: in the perfect world there would be no need for LP22:08
BUGabundono bugs... humm no *me* ??? autch22:08
thekornBUGabundo, no, a world withhout bugs would not be perfect22:09
xteejxCan someone set bug 226509 to LOW please?22:09
ubot4Launchpad bug 226509 in hotkeys "Dell XPS m1330 multimedia keys" [Undecided,Confirmed] https://launchpad.net/bugs/22650922:09
xteejxthere will always be bugs, no code is 100% perfect22:09
thekornonly software without any user do not have bugs, and a world with ubuntu without any user won't be perfect22:09
BUGabundoehehe22:10
BUGabundoI like that last one22:10
xteejxhggdh, charlie-tca: can one of ya change bug 226509 to low, triaged for me please?22:11
ubot4Launchpad bug 226509 in hotkeys "Dell XPS m1330 multimedia keys" [Undecided,Confirmed] https://launchpad.net/bugs/22650922:11
xteejxim off anyway, but i'd appreciate if someone could change the importance on that ^^ for me laters guys22:12
thekornbdmurray, hi, can you please extend my membership in ubuntu-bugcontrol22:17
thekornthank you22:17
mrooneythekorn: you can do it yourself unless it expired, AFAIK22:18
hggdhI don't think so...22:19
hggdhhow?22:19
thekornmrooney, hmm, really? how?22:19
BUGabundoyou can't afaik22:20
thekornand if so, the lp guys should have to change the notification email they send out22:20
mrooneyokay maybe I am thinking of something else22:20
thekornmrooney, yep, maybe you are thinking about an open team22:21
hggdhwait, aren't we open? ;-)22:22
BUGabundohttps://bugs.edge.launchpad.net/ubuntu/+source/firefox-3.0/+bug/34836122:30
BUGabundowhy would anyone dupe that of bug 1 ?22:30
BUGabundobah22:30
ubot4BUGabundo: Error: Could not parse data returned by Launchpad: The read operation timed out22:30
ubot4BUGabundo: Error: Could not parse data returned by Launchpad: The read operation timed out22:30
* BUGabundo wonders where the bot is 22:30
kklimondaBUGabundo: is it really a dup of 1? ;)22:31
kklimondaBUGabundo: is this poker windows only?22:31
BUGabundoit was a bad dupe22:31
BUGabundojust removed it22:31
BUGabundouser dakbob3622:32
=== yofel__ is now known as yofel
bencrisford1any bug-control team members have a minute?22:48
=== YoBoY_Y is now known as YoBoY
kklimondabencrisford1: it's better to just ask the question - maybe a bug control member will come by and will be able to read it without further delay.22:49
bencrisford1its not really a question, im just wondering if anyone has a minute to review my application22:50
bencrisford1its just id like to get it sorted tonight - get it out of the way, because I just need one more opinion22:50
bencrisford1anyway, if anyone could that'd be fantastic :)22:51
bencrisford1but i g2g22:52

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