/srv/irclogs.ubuntu.com/2009/05/15/#ubuntu-bugs.txt

mnemoogasawara: is it worth opening against ubuntu kernel or should I upstream the bug to bugs.freedesktop.org ?? (as an xorg bug)00:00
ogasawaramnemo: probably wouldn't hurt opening a linux kernel task as well00:00
ogasawaramnemo: I'd be interested to see dmesg output after it fails after being used for a while00:00
mnemoogasawara: ok I will ask for that as well then00:01
torkianohello, I turn off the wireless connection in network manager and the card drivers (iwlagn) still wake up in powertop. Is this normal?01:44
torkianoCan anyone set the importance to bug #36505202:10
ubot4Launchpad bug 365052 in network-manager-applet "Disabling wireless connection should trigger rfkill" [Undecided,Confirmed] https://launchpad.net/bugs/36505202:10
torkianoI think is important because we can save a lot of energy02:11
dtchen_i've set it to wishlist.02:12
=== tim__sharitt is now known as tim_sharitt
micahghggdh: ping05:24
micahgthekorn: could you wishlist something for me?06:05
thekornmicahg, sure, just give me the bug id and I'll see what I can do06:07
micahgbug 30601706:07
ubot4Launchpad bug 306017 in firefox-3.0 "Firefox search box should be tab specific" [Undecided,New] https://launchpad.net/bugs/30601706:07
micahguser I think was a previous win user06:08
micahgbut06:08
micahgrequest was already upstream06:08
micahgLow priority06:08
thekornyes makes sense, done06:09
micahghuh?06:10
micahgI didn't nkow there was a whislist importance06:10
micahgthekorn: I thought status was supposed to be wishlist?06:11
thekornno, wishlist is importance not status06:11
micahgah, sorry06:12
micahgright06:12
micahgcan you set it to triaged?06:12
micahgI'm going to post our link upstream as well06:12
=== ejat is now known as e-jat
thekornmicahg, I've read the upstream bugreport now, the problem with this bug is that upstream has good reasons to not change the behaviour of this search widget06:16
micahgindeed06:17
micahgit's still a valid request06:17
micahgand we're done with out part06:17
micahgso is it not prudent to set to triaged?06:17
micahg*our part06:17
thekornso what do you think about changing the status for the ubuntu task to wont't fix, as this has to be implemented in firefox itself, there is nothing we can do about it06:18
thekorntriaged in my understanding would mean: our people can start working on it06:18
micahgno, because upstream still considers it a possibility06:19
micahghmmm06:19
thekornwhich is not the case here06:19
micahgreading the status wiki page06:19
thekornbut I might be wrong, maybe I should think about it a bit more06:19
micahgthekorn: what do you think of moving to ff3.5?06:20
micahgthen triaged makes sense06:20
micahgas it probably won't be backported to 3.006:20
thekornmicahg, sorry, I don't know much about the mozilla internals for ubuntu, best to ask this question on #ubuntu-mozilla again06:22
micahgok06:22
micahgI'll ask in the morning06:22
thekornnot sure how they would like to handle such things06:22
thekornsuper06:23
micahgcould you maybe help me with another?06:24
micahgbug 30221706:24
ubot4Launchpad bug 302217 in firefox-3.0 "firefox behaves weird" [Undecided,Incomplete] https://launchpad.net/bugs/30221706:24
micahgIs the user saying he is no longer having issues?06:26
dholbachgood morning06:28
micahggood morning06:28
micahgcan you help me with a bug dholbach?06:28
dholbachhi micahg06:29
dholbachI can try06:29
dholbachwhich one? what's the problem there?06:29
micahgbug 30221706:29
ubot4Launchpad bug 302217 in firefox-3.0 "firefox behaves weird" [Undecided,Incomplete] https://launchpad.net/bugs/30221706:29
micahgJust want to make sure I understand user06:29
micahguser seems to not have trouble anymore06:29
micahgI think06:29
dholbachthat how it looks to me too06:30
micahgso, do I mark as a dupe of 99740 or just mark invalid06:31
dholbachusually when people have these weird problems with firefox it's good to ask them to disable a bunch of extensions/plugins and try again06:31
dholbachor create a new user and see if it works there06:31
micahgI didn't handle the original triage06:31
dholbachright06:31
dholbachanother bug closed! :)06:31
dholbachyeehaw06:31
micahgyes, but mark as a dupe or invalid?06:31
dholbachI'd mark it invalid for now - but you can try asking asac later on06:32
dholbachor ask around in #ubuntu-mozillateam06:32
micahgyeah, I alreayd have something else to ask in there06:32
micahgthanks dholbach06:33
dholbachrock on micahg!06:33
micahgI've  been trying to whittle down the number of bugs in ff3 for a couple of weeks now06:33
micahgthere used to be over 660 new bugs06:34
micahgnow only 62106:34
dholbachnice work06:34
micahgnot all me, but I've probably done abotu 4006:34
pace_t_zulunice work micahg07:09
=== mano is now known as martingoal
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=== micahg1 is now known as micahg
micahghggdh: ping15:34
kklimondapong15:40
kklimonda;)15:40
micahgWhat's the general policy if someone's requested info, but forgot to ask for something or forgot to set it to incomplete?15:42
kklimondai'd set it co incomplete for him or ask further questions..15:43
micahgkklimonda: it's not stepping on someone else's toes?15:44
micahgkklimonda: also, you don't think it'll discourage the other peerson from triaging?15:45
kklimondamicahg: I don't know - I wouldn't care personally.......15:45
kklimondahmm.. to many dots :)15:45
kklimondatoo*15:45
micahgkklimonda: I'd like feedback from someone who would care :)15:46
micahgbdmurray: any comments? ^^^^^15:46
kklimondamicahg: Most of us wouldn't care - we all just want those bugs closed :)15:47
micahgkklimonda: indeed, but it is someone new...15:48
kklimondamicahg: you can check his karma level - if it's low then mark a bug Incomplete, ask further questions and add comment to triager so he knows what he did wrong/could have done better.15:48
micahgkklimonda: It's a matter of experience, when I started with FF bugs, I didn't know an strace is useful15:50
charlie-tcaI find other triagers comments helpful, myself. Something like "Could you also include..." is a great reminder even though it is not directed at me15:51
micahgok15:51
micahgnext question15:51
micahgbug 37667615:51
ubot4Launchpad bug 376676 in firefox-3.0 "None of the text to speech will install and work!" [Undecided,Incomplete] https://launchpad.net/bugs/37667615:51
micahgguy is not being nice15:51
charlie-tcaI either forgot to ask or did not know, but will ask next time, then.15:51
micahgI'm tempted to convert to Q as none of the problems are with .deb packages15:52
charlie-tcaor use https://wiki.ubuntu.com/Bugs/Responses#Missing%20Steps%20to%20Recreate%20Bug and include the comment:15:53
charlie-tca"pretend I have never tried to do what you are. How do I reproduce this issue, step by step?"15:53
micahgcharlie-tca: I think that would work with a normal user, but not this one15:54
micahgcharlie-tca: I mean, look at the response he gave me for my innocent question15:54
charlie-tcaHe joined launchpad just for that bug. Perhaps someone else needs to comment on it back to him15:57
micahgI was going to point him to the code of conduct15:58
charlie-tcaSometimes pointing out that you are just a volunteer trying to get the report ready for the developers to resolve the issue helps, too.15:59
micahgcharlie-tca: it seems like the guy just needs support, not that he has an actual bug15:59
charlie-tcaI would use that with the first reponse in "how to report a bug properly" and then leave it for 30 days15:59
micahgHe needs to be shown how to use update manager16:00
micahgand which java package to install16:00
charlie-tcaThat might be too. But his comments leave it wide open. What is the older version of linux? What did he try?16:01
micahgthey're support reqeusts16:01
micahgcharlie-tca: http://pastebin.ubuntu.com/173071/16:03
charlie-tcaHe is trying to install java 6, but the plugin calls for 516:03
micahgcould be16:03
charlie-tcaYeah, that looks good. Then leave it sit for a few days. He will catch on soon enough.16:04
charlie-tcaHe will probably yell again, first though16:04
micahgcharlie-tca: thanks, I have to go16:05
charlie-tcagood luck16:05
=== ejat is now known as e-jat
kklimondahow to get a list of all packages installed from repos other than official?17:06
maxbRemove unofficial sources from sources.list, apt-get update, apt-show-versions | fgrep -v uptodate17:07
kklimondathanks17:09
myon87hello :)18:06
bencrisfordhey18:08
myon87I figured I'd help :) I'm new18:10
showardwelcome!18:11
bencrisfordgreat :D18:12
=== YoBoY_Y is now known as YoBoY
chrisccoulsonhey Rocket2DMn - i notice you just triaged a tracker duplicate bug.18:46
chrisccoulsonif you spot any more of those, it would be great if the reporter could test the build of tracker in my PPA18:46
chrisccoulsonso we can get it fixed as a SRU18:47
Rocket2DMnchrisccoulson, sure.  I only really noticed it b/c it was filed under ubuntu-docs18:53
chrisccoulsonlol18:54
Rocket2DMnI'll leave a note on the duplicate to try the version on your ppa18:54
chrisccoulsonthat's a strange place for it;)18:54
Rocket2DMnyeah, it happens, people go to yelp and report bugs18:54
chrisccoulsonbug 361205 has a lot of info18:54
ubot4Launchpad bug 361205 in tracker "Tracker uses notifications with actions when the index is corrupt" [Medium,In progress] https://launchpad.net/bugs/36120518:54
Rocket2DMnchrisccoulson, that second bug there is the one that has your comment about ppa, does your fix address both bugs?18:55
chrisccoulsonthe fix doesn't address the actual corruption problems. that won't be resolved in jaunty18:55
Rocket2DMnok, I'm not sure if that user had the popup problem18:56
chrisccoulsonthe second bug is that when the index becomes corrupt, tracker displays a fallback notification dialog, which just keeps reappearing, regardless of what button they press18:56
Rocket2DMnyeah, i experienced that bug18:56
chrisccoulsonthere are several reasons for it18:56
Rocket2DMnthe bug i marked as a dup doesnt mention the popup, just that it doesnt stop indexing18:57
chrisccoulsonhmmmmmm18:57
chrisccoulsonif the indexer has trouble storing words, then the dialog should appear (unless they have a different issue)18:57
Rocket2DMntherefore, I don't think I can direct the user to your ppa :)18:57
chrisccoulsonah18:57
chrisccoulsonbut you could try it out if you can trigger the issue;)18:58
Rocket2DMnThe bugs may be related, but are clearly not a single problem18:58
Rocket2DMnchrisccoulson, normally I would, but for now I've already worked around it.  I will need that system to be stable for awhile so I can't put it into any kind of testing mode18:58
chrisccoulsonfair enough ;) the tracker packages won't cause you any harm though18:59
Rocket2DMnI know, but I have a billion other things to worry about right now, I'd rather not risk time beating around my old laptop when i really need it to be stable18:59
chrisccoulsonall the updates do is remove the actions from the notification (so it just automatically reindexes if the index becomes corrupt), fixes a bug where not all of the old indexes are removed on reindex, and makes the indexer abort after signalling that there's a problem19:00
Rocket2DMnworking on moving right now, then going on vacation in the middle of my move, new work location, etc, etc19:00
chrisccoulsonthat's ok though, i understand :)19:00
Rocket2DMnIf I do notice other reports, I'll be sure to direct them to your ppa though19:00
chrisccoulsonthanks19:00
Rocket2DMnsure thing19:01
BUGabundoola peeps19:04
bencrisfordBUGabundo: Hi :)19:12
BUGabundohey bencrisford19:13
=== micahg1 is now known as micahg
* BUGabundo knocks on the door, to wake up ppl20:40
BUGabundodo you guys know why scribus *asks* users to use there repoitorie and not ubuntu archive package?20:40
BUGabundohttp://www.scribus.net/?q=debian20:40
BUGabundoAKAICS we already have the lastest version20:40
bdmurrayWhere does this happen?20:45
kklimondaBUGabundo: maybe that's because debian/ubuntu repack their source (probably to remove some things that aren't compatible with DFSG)20:45
BUGabundoahh kklimonda20:47
BUGabundobdmurray: I'm at a presentaion, and the speaker mentioned it20:47
BUGabundostill trying to get hard facts for that20:47
kklimondaBUGabundo: ask him about it :)20:47
BUGabundobut their wiki seems to indicate that too20:47
BUGabundoother wise there would be no need to mention a repo20:47
BUGabundokklimonda: I would but its rude to interrupt the presentation, isn't it?20:48
kklimondaBUGabundo: nah ;)20:48
BUGabundoeheh20:48
charlie-tcanot so rude if you do it gently...20:49
kklimondaBUGabundo: "Upstream cvs update on 2005-08-05. Added "dfsg" to the package version as20:50
kklimonda    an indicator that non-free components were removed."20:50
kklimondaBUGabundo: from debian changelog20:50
BUGabundo2005?  that's really old20:50
BUGabundobut what does that mean?20:50
kklimondaBUGabundo: i can do a diff for you between our and their tarball20:52
BUGabundonaaa20:52
BUGabundono need20:53
kklimondaprobably some graphics were removed..20:53
BUGabundoI just want to understand *why* we have a package that upstream seems to not recommend20:53
BUGabundolike what regularly happens with Tor20:53
kklimondait was removed because no one was maintaining it20:54
kklimondait is better to tell people to use 3rd party .debs than outdated ones..20:54
BUGabundoand upstream asked it...20:54
kklimondasure - but still no one cared enough ;)20:54
BUGabundothey ask, we remove, someone files a bug to included, we get it, and the cycle begins again20:54
kklimondayeah20:55
kklimondaBUGabundo: you can take it ;)20:55
BUGabundonaaa20:56
kklimondahehe20:56
BUGabundostill have only done ONE package20:56
BUGabundoand failed to removed uncessary libs20:56
BUGabundolol20:56
BUGabundokklimonda: can you make a sync request for scribus?20:56
BUGabundodebian has 1.3.420:56
kklimondathey have 1.3.3.1320:57
BUGabundohumm20:57
BUGabundoreally?20:57
kklimondanhandler has already requested merge20:58
kklimondayes20:58
BUGabundoI just saw a .3.4 link20:58
BUGabundoahhh not final20:58
tdihi, I want to participate in ubuntu a little bit, so for startes i wanted to file a bug about bluetoth not working on my dell. device is up but the scanning shows nothing, worked on 8.10. what category should i file it?21:05
greg-gtdi: hello and welcome. To report a bug about bluetooth, you should probably use the "linux" category as it is probably something that will be fixed in the kernel.  You can do that here: https://bugs.edge.launchpad.net/ubuntu/+source/linux/+filebug21:08
tdithanks, that was the answer i was lookign for thanks21:08
greg-gtdi: no problem, come back with any other questions.21:08
tdiill just stay ;)21:08
greg-gthat is a good idea, too :)21:10
BUGabundotdi: easiest way file a bug: open a terminal and write: ubuntu-bug PACKAGENAME21:12
BUGabundotdi: in this case you want the linux kernal21:12
BUGabundo*kernel21:12
BUGabundoso you type: ubuntu-bug linux21:12
tdithanks21:12
BUGabundotdi: np21:19
bdmurrayhggdh: around?22:30
BUGabundo mx.canonical.com said: 550 5.1.1 <bugabundo@ubuntu.com>: Recipient address rejected: User unknown in virtual alias table22:30
BUGabundohummmm22:30
BUGabundo can't use my email alias yet :(22:30
BUGabundowho should I nag about that?22:31
bdmurrayIf its been a while an RT request would be the best approach22:31
hggdhbdmurray, I am22:32
BUGabundobdmurray: who long is a while? it was 3 days ago22:32
BUGabundoon the last EMEA membership meeting22:32
bdmurrayhggdh: I'm looking at the stacktrace in bug 339665 and was leaning towards making it public22:32
ubot4bdmurray: Bug 339665 on http://launchpad.net/bugs/339665 is private22:32
kklimondaBUGabundo: neither you have a cloak :)22:33
hggdhlooking at it22:33
bdmurrayBUGabundo: I'd give it a week22:33
BUGabundokklimonda: no?? ohh now im sad22:33
BUGabundobut I'm on the LP team...22:33
charlie-tcaYou have to go to #ubuntu-irc and request the cload22:33
charlie-tcacloak22:33
NafalloI totally read that as cloud first22:34
charlie-tcaBUGabundo: https://wiki.ubuntu.com/IrcTeam/Cloaks22:34
charlie-tcaand22:34
kklimondawith all those posts about ubuntu1 on p.u.c it isn't hard ;)22:34
hggdhbdmurray, there are two email accounts listed there22:34
charlie-tcahttps://wiki.ubuntu.com/UbuntuEmail22:34
BUGabundoahh charlie-tca22:35
BUGabundotough it was automatic22:35
hggdhactually, one email account and one IM id22:35
BUGabundoIM too?22:35
hggdhseems so22:35
bdmurrayhggdh: I think the e-mail address is the reporters22:36
charlie-tcaand look at this, too: http://www.jonobacon.org/22:36
charlie-tcahttp://www.jonobacon.org/2009/03/24/ubuntu-members-get-free-lwn-subs/22:36
charlie-tcawrong link22:36
kklimondado ubuntu members get a pony?22:37
charlie-tcawhere?22:38
BUGabundook22:39
Flannel!pony22:39
ubot4Factoid 'pony' not found22:39
Flannel!pony-#ubuntu-offtopic22:39
ubot4No, you can't have a pony. Much less so when you're magnetron22:39
BUGabundonow I need to read it all and get my cloak and mail22:39
charlie-tcayes22:39
BUGabundohumm 48h for email...22:41
BUGabundobut more then that has passed22:42
hggdhheh. Cool down, BUGabundo, you have waited so long for that... you can wait a bit more ;-)22:42
BUGabundoeheh22:43
BUGabundosure22:43
BUGabundonow for the cloack22:43
* BUGabundo joins #ubuntu-irc22:43
hggdhbdmurray, what's the link for the private bugs again (I have it, but I am rebuilding evolution right now)?22:49
bdmurrayhttp://qa.ubuntu.com/reports/launchpad-database/private-apport-crashes.html22:50
bdmurrayClearly I'm working on pidgin ;-)22:50
hggdhheh22:51
bdmurraySpeaking of bug trends I'm surprised that are still some new ones coming in22:51
hggdhprivate, you mean?22:51
bdmurrayyeah22:51
=== BUGabundo is now known as BUGabundo1
hggdhweird. I thought apport-retrace (backend) would take care of it...22:52
=== BUGabundo1 is now known as BUGabundo
bdmurraytake care of what? it is (should be?) disabled in the final release22:53
kklimondawhat has to be done to make bugreport public? can it be stripped of confidential data somehow? (tracebacks etc.)22:54
hggdhkklimonda, yes, it would have to. Sometimes it is clear, sometimes it is not22:54
kklimondahggdh: but a) are there some tools available to bug control and b) is it even possible to strip core dump without breaking it?22:55
hggdhbdmurray, sorry -- of course apport-retrace has nothing to do with it... juggling too many thing at the same time22:55
kklimondahggdh: i just don't believe that you are sitting and reading them all by hand and then using some hexeditor to change emails and passwords for XXX ;)22:55
hggdhkklimonda, the coredump gets discarded when apport-retrace successfully gets the BTs22:55
kklimondaach22:55
hggdhit is the backtrace full that might carry some private data22:56
hggdhso, depending on what it is, we either leave it as is, or sanitise the BTs -- which means downloading them, adjusting, deleting the original, and uploading the sanitised version22:56
hggdhand, if a bug still shows a coredump, then it can only be made public by first deleting the coredump22:57
hggdhtoo dangerous, otherwise22:57
BUGabundocharlie-tca: kklimonda: hggdh: Username: n=bugabund@ubuntu/member/bugabundo woot22:57
kklimondabtw, why is apport disabled in release? too complicated for users?22:57
kklimondaBUGabundo: sweet :)22:58
hggdhat release point almost all crashes are already known (or so it is said)22:58
BUGabundoif I had a penny for every crash after release22:59
BUGabundoI would be richer then mark22:59
charlie-tcagaining fast, BUGabundo23:08
=== x-spec-t is now known as Spec
bencrisford_BUGabundo: http://ubuntu.seaq.com.co/ubuntu-bugs.html -- scroll down to the nicks, you're at the top and your random quote made me laugh so hard :P23:15
* BUGabundo reads23:16
BUGabundoupps23:16
BUGabundohggdh: should I shut up? I have 1k more lines then you ! and I'm not even on bug squash team (yet)23:18
BUGabundokklimonda: you have to work it harder eheh23:19
hggdhBUGabundo, no, do not shut up. It gets boring otherwise23:19
BUGabundohggdh: I have both 1st and 2nd places per hour23:19
hggdhbut I am surprised to see myself up there23:19
BUGabundoLOL23:19
BUGabundoneck to neck with you23:19
kklimondaBUGabundo: even harder? I don't know if I can.. maybe I should stop sleeping? ;)23:19
* BUGabundo offers sleeping pill to hggdh23:19
BUGabundokklimonda: take up some energy from hggdh23:20
hggdhBUGabundo, but I win on # of words. Got to stop typing that much :-(23:20
BUGabundoLOL23:20
BUGabundohggdh: not for long!23:20
kklimondaBUGabundo: Well.. I would be a bit higher if my both nicks were connected ;)23:20
bencrisford_im up there for using ':P's  :P23:20
BUGabundoI just need to start to type longer sentences! but I get bored!! I imagine the other side waiting for the reply, so I just press enter a lot23:21
kklimondaI see that kklimonda_ has another 300 lines..23:21
kklimondaBUGabundo: it's called flooding by some of us :)23:21
bencrisford_haha :P23:21
kklimondaBUGabundo wrote the shortest lines, averaging 32.1 characters per line. :DD23:21
BUGabundoeehhe23:21
BUGabundoI want my user pic up there23:21
bencrisford_pedro_ gets hugged alot :P23:22
bencrisford_hggd has quite a potty mouth. 0.00% words were foul language.23:22
bencrisford_haha23:22
hggdhheh23:22
BUGabundohumm? I never slang...23:22
bencrisford_For example, like this:23:22
bencrisford_     <hggdh> shit tornado warning23:22
BUGabundomicahg1 asks too many questions!!!  24.4% lines contained a  question!23:22
BUGabundoBUGabundo just forgot to deactivate his  Caps-Lock.  He wrote UPPERCASE 0.8% of the time.23:23
hggdhand it was, and I scrammed very fast23:23
BUGabundohey my nick doesn't count!!!23:23
bencrisford_What a charm is pedro_, everyone likes him. He was hugged 5 times23:23
BUGabundokklimonda brings happiness to the world.  17.2% lines contained  smiling faces.  :)23:23
kklimondaI have to stop doing that..23:24
BUGabundo:) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)23:24
bencrisford_hggd seems to be sad at the moment: 1.0% lines contained sad faces. :(23:24
BUGabundo:p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p23:24
bencrisford_:D:D:D:D:D:D23:24
kklimondasometimes I just can't write a sentence that doesn't end with ";)" or ":)"..23:24
bencrisford_same :P23:24
BUGabundogreg-g wrote the longest lines, averaging 61.4 letters per line.23:24
BUGabundo#ubuntu-bugs average was 52.8 letters per line.23:24
BUGabundogreg-g beats the bot... LOL23:24
kklimondaI think that bots aren't on this list.23:25
bencrisford_hggd spoke a total of 28189 words!23:25
bencrisford_hggd's faithful follower, BUGabundo, didn't speak so much: 23802 words.23:25
BUGabundoI need to sleep and work!!23:25
kklimondayou don't23:25
kklimondasleep is for weak23:26
BUGabundoat least 3h per night23:26
BUGabundoit aint that bad23:26
BUGabundoand I'm just online a few hours per night23:26
BUGabundohggdh is here all day23:26
kklimondaehehe23:26
BUGabundoso let me be online more and I'll double his results23:26
BUGabundohggd keeps calling kklimonda_23:27
BUGabundoBUGabundo talks to himself a lot.  He wrote over 5 lines in a row  60 times!23:28
hggdhno, I am not really in all day. I am usually virtual all day (unless when I am waiting for something to get done so that I can keep up with work)23:28
pace_t_zuluhey guys23:54
hggdhOK. I am confused. I tried to add a Gnome watch, and cannot -- "Also affects distribution" does not allow me to. What am I doing wrong?23:57
kklimondamaybe its a project?23:57

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