[00:00] is there any documentation on how to triage a failed package install during an Ubuntu upgrade 8.04-8.10 ? [00:11] bcurtiswx: do you have an example? [00:12] bdmurray: yuppers bug #383390 [00:12] Launchpad bug 383390 in update-manager "package update-manager 1:0.93.35 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin/dpkg returned an error code (1), E:Sub-process /usr/bin/dpkg returned an error code (1)" [Undecided,New] http [00:12] E: title-too-long [00:14] yeah in-line editing! [00:15] bcurtiswx: so the first thing is to look at http://launchpadlibrarian.net/27473398/VarLogDistupgradeTermlog.gz [00:15] bcurtiswx: by the way this isn't documented [00:16] ok, looking at file [00:16] start at the end of the file [00:16] k [00:18] 5 packages, wow [00:18] So there are some errors were encountered while processing [00:18] This class of bug is annoying. This one looks like media error. [00:18] so we can look in the file to find out what those errors were [00:18] persia: sssh, no spoilers! [00:19] bdmurray, Sorry. I actually care about the packages on the bottom, so I wanted to check. I'll be quiet. [00:19] persia: it's fine I was just kidding [00:19] persia, there are 3 or 4 others from the same person (im assuming the 5 files that didn't complete) if u wanted to get those triaged while i am a student for a little bit [00:21] * persia adds more duplicates to 276503 [00:23] bdmurray: that log doesn't include the package listed in the title "update-manager" [00:23] bcurtiswx, You picked a good bug to learn on: there's 5 packages that fail, and the relationships between the packages are interesting. [00:24] persia: could we write a bug pattern for that one? [00:25] bug pattern for which? [00:25] persia: for 276503 [00:25] Possibly. What's a bug pattern? [00:26] bcurtiswx: I think its a two-fold problem - a crash in update-manager and the package install problem [00:26] The basic problem is that if anyone installed the earlier version with the dirty hack, it can't be cleaned up safely. [00:26] its a regex apport looks for in bug reports to prevent their bug from being filed - it'll just redirect them to the master bug [00:26] bdmurray: so the package install fail caused update-manager to fail [00:27] bdmurray, Very likely. Basically, it's not possible to uninstall or upgrade ubuntustudio-menu 0.9 or 0.10. [00:28] It may become possible to upgrade at some point, but it requires more maintainer-script-fu than anyone has yet attempted. 0.11 is better in that it is designed in a maintainable way that doesn't break other packages. [00:28] bcurtiswx: there's another one hostname that failed too [00:30] And for the record, there are three issues encoded in 383390. While 276503 is one of them, it's already well understood, so 383390 is probably better used for one of the other two issues (as opposed to e.g. 383392 which I already duped) [00:33] bdmurray: im confused... we looked at the end of that file, to find the bad packages.. the bug deals with the update-manager failing because of those packages not installing on the dist-upgrade.. thats about as far as i am with this one right now as to whats supposed to be done to triage this [00:34] bcurtiswx, The next step would be to look through the log to find the configuration of each of the failing packages. You want to determine which failures are compund, and which represent actual issues. [00:34] compund? [00:34] So, for example, if you look for the ubuntustudio-menu part, you'll see 276503. [00:34] compound. [00:34] But if you look for the ubuntustudio-audio part, you'll see something quite different. [00:35] For some of these bugs, you'll only find one issue. For some you find several. [00:35] But update-manager shouldn't have crashed anyway, and so you might want to track the traceback there. [00:37] it seems that ubuntustudio-audio needed the lilypond, but it hadn't finished installing yet.. so its like 276503 in which if you install again it'll work.. right? [00:38] 276503 is a conffile handling bug. [00:38] But yes, ubuntustudio-audio isn't installing because lilypond isn't installed, which likely isn't a problem with ubuntustudio-audio. Now, why doesn't lilypond install? [00:40] that has a dependency problem [00:40] but it doesn't say which [00:43] persia: ^^ and is it a situation where lilypond depends on US-audio and vice versa? [00:44] bcurtiswx, apt-cache show each one. [00:45] Check the dependencies. [00:45] it depends on guile-1.8 but that failed due to the error in buffer read [00:46] Right. So there's one more package to check on the list. [00:46] and that is? [00:47] the guile-1.8-lib? [00:48] Right. [00:49] same error as the guile package [00:49] OK. [00:49] Next step would be to see if you can upgrade guile-1.8 and guile-1.8-libs from 8.10 to 9.04 (I like chroots for this). [00:50] If you can, then it's a problem with the media used. If you can't, there could be a bug in the package. [00:50] If it's a problem with the media, you'll want to check the files on the image used to create the media from cdimage.ubuntu.com [00:50] i've never used a chroot before [00:50] If that's clean, it's unfixable user error. If that's dirty, you want a task against the Ubuntu CD Image project. === dwg_ is now known as dwg [00:52] Have you used VMs before? That also makes a good test framework. [00:52] yes i use VBox [00:52] Then try it there. [00:53] i actually keep meaning to setup a base image for an Intrepid Install and a Jaunty Install to have a nice place for a fresh start [00:53] bdmurray, Would it be useful to write some docs about using LVM+schroot for snapshot chroots for testing against multiple releases (obviously one can't test kernel, X, etc., but most apps can be run with X forwarding). [00:55] bdmurray, The reason I ask is that while it can be useful, it may be more confusing than just using VMs for some folk. [00:55] persia: https://help.ubuntu.com/community/SbuildLVMHowto covers most of it I think [00:56] At least that's what I used [00:56] * persia checks to see if that covers stuff like X forwarding [00:57] Yeah. That covers setup, but it's more focused on the sbuild side than the schroot side, and misses stuff like passing the right calls to be able to launch x clients from within the schroot and have them show up on the desktop. [00:57] But it'd work for package upgrade testing! ;-) [00:58] Or testing CLI tools. [00:59] X clients information would be interesting [00:59] But even so, I don't think that page really covers how to use it for testing: perhaps that could be added there, or that page could be referenced from such a resource as a guide on setting up the environment. [01:00] bdmurray, Try schroot -p -c intrepid :) [01:10] dtchen: Just the linux bugs or other packages too? [01:15] dtchen: let me know I can do the linux ones or all of them === asac_ is now known as asac [01:30] what's the wiki page that lists the desktop pacakges? [01:31] bdmurray: linux, yes. [01:34] is there a special recipient (team) for the nspluginwrapper? [01:35] the mozillateam iirc [01:36] thanks, dtchen. [01:36] yw [01:43] sigh. Someone called Harrison C assigned himself a few bugs, and went MIA... [01:45] what the hell. I did expect that triagers understood that bugs with coredumps attached should *not* be made public [01:46] Ouch. Isn't that one of the key things you have to demonstrate you know to be allowed into bugcontrol? [01:47] yeah, one thing I keep remembering on the applications... [01:47] check that the reporter didn't do it themselves [01:48] I checked... ;-) [01:49] but these seem to be -bugsquad only, not -control [02:43] anyone here use docky? [02:57] bcurtiswx: Why? I use Do, but not docky. Do you need some one to try and reproduce something? I could switch to test... [02:57] no actually, im just wondering how i use these plugins [02:57] like the launchpad one in specific [03:00] bcurtiswx, it's a Do plugin, not an applet. call Do, type Launchpad, tab to the next input and type what you want to search for, tab to the third input and select if it's a bug #, person, ect [03:01] asomething: neat, thx [03:04] asomething: so if i know a bug number, can i type the bug number into it and it will send me there? [03:04] bcurtiswx, yup [03:05] asomething: i'm playing with it, but its confusing.. can you give me an example [03:06] i type Launch, tab twice, then type what? [03:08] bcurtiswx, tab once and enter your search term, tab again press down to select the type of thing you're searching for, then enter [03:09] does that make sense? I guess it's a bit hard to explain [03:10] asomething: yuppers, i guess it takes some time to get used to how it works.. thanks [03:11] bcurtiswx, ya, I thought it was neat at first, but I find I don't use it all that often (the plugin not Do) [03:11] asomething: which plugins do you use the most? [03:13] bcurtiswx, really just file and folders. I've got a few others enabled, but they seem to fit my workflow i guess [03:15] asomething: cool, thx === txwikinger2 is now known as txwikinger [05:16] dtchen: all unassigned [05:16] bdmurray: thanks [06:37] good morning === ziroday is now known as zeroday [08:37] Can anyone see what causes the crash in this backtrace? Or see any clues at all? http://pastebin.com/m35148e9a === zeroday is now known as ziroday [09:28] ragazzi [09:28] mi dovete aiutare pls [09:29] Ita: you could try #ubuntu-it [09:29] ok [09:29] thx [09:29] we usually speak English here :) [09:29] sorry [09:29] :) [09:29] trank [10:38] Hey peeps [10:38] Hey xteejx. [10:38] hi jpds :) [10:42] Bug 101986, is this really a kernel bug? It looks more like alsa to me, can anyone confirm that? [10:42] Launchpad bug 101986 in linux "speakers are unmuted after resume from suspend while headphones are plugged in" [Undecided,New] https://launchpad.net/bugs/101986 [10:51] omg compiz actually works on my laptop in karmic [10:51] has the facebrowser gdm login screen thing been confirmed to go into karmic, does anyone know? [10:52] and is what I've been hearing correct that canonical are trying to move away from the "boring brown" theme? (Can't wait btw) [11:50] Is anyone here? I have a serious problem with apport, it keeps crashing on me, and can't resolve itself [11:56] xteejx: File a bug? [11:56] jpds, I have done, bug 383518 and bug 383511 [11:56] Launchpad bug 383518 in ubuntu "apt-get synaptic and update-manager crashing apport" [Undecided,New] https://launchpad.net/bugs/383518 [11:56] xteejx: Bug 383511 on http://launchpad.net/bugs/383511 is private [11:57] havent a clue how to resolve it or debug it [12:05] xteejx, do you have crash files in /var/crash? what happens when you run ubuntu-bug -p synaptic in a termianl, do you get a traceback etc. [12:06] thekorn: yes, a few apport crash files in /var/crash and the ubuntu-bug causes a segfault with core dump [12:08] xteejx, I don't know what the private bug is all about, but you should definitly change bug 38351 from ubuntu to apport [12:08] Launchpad bug 38351 in blueprint "stop sign when subscribing to specification (dup-of: 40161)" [Medium,New] https://launchpad.net/bugs/38351 [12:08] Launchpad bug 40161 in blueprint "When subscribing to a spec, the confirmation looks like an error." [Medium,Fix released] https://launchpad.net/bugs/40161 [12:08] sorry, wrong one, you know which one I mean ;) [12:09] hehe yup, shall i upload all the crash files from /var/crash ? [12:09] xteejx, and then you should reproduce your bug, and only upload the resulting crash file to this bugreport [12:09] should be easy enough lol thanks thekorn :) [12:09] and mention that it segfaults [12:10] no probs [12:11] xteejx, your bug might be a dup of bug 370158 [12:11] Launchpad bug 370158 in apport "update manager crashes on latest update" [Undecided,New] https://launchpad.net/bugs/370158 [12:12] also this one is not karmic [12:12] thekorn, don't think so [12:12] so maybe not [12:15] damn i cant upload the files I don't have any permissoins === jithine_ is now known as jithine === ejat is now known as e-jat === yofel_ is now known as yofel [15:16] Boo [15:22] geser: why does apt-watch need to be compiled with -U_FORTIFY_SOURCE -Wno-format-security ? That seems rather extreme. [15:22] geser: at the very least, there should be a bug open for that, and details in https://wiki.ubuntu.com/CompilerFlags on why it's an exception. === thunderstruck is now known as gnomefreak === mvo_ is now known as mvo [15:59] Packaging Training with mvo in #ubuntu-classroom now! [16:02] kees: I guess the person who introduced the change in the first place was to lazy to fix it properly [16:02] kees: I fixed it already a little bit that -Wno-format-security could get dropped again [16:03] but didn't look at all those read() which cause the warning about the unused result value [16:09] Good afternoon :) [16:20] kees: Did you try search_text at all? [16:21] bdmurray: yup, worked great [16:21] kees: really? what did it search? [16:21] seemed to search the Description at least. [16:22] hmm, I'll have to check it out [16:24] bdmurray: Is valgrind better to use for segfaults in programs than gdb, specifically pidgin? [16:26] Or if anyone can answer the above please? [16:26] depends of the crash usually [16:26] valgrind is useful for corruption bugs [16:27] seb128, well I've tried several different methods to try and reproduce bug 139081, and I really cannot get it to crash or fault at all, I'm thinking the reporter might have a memory issue. [16:27] Launchpad bug 139081 in pidgin "(gutsy) pidgin exits when changing buddy icon" [Unknown,Fix released] https://launchpad.net/bugs/139081 [16:27] (the report is no longer on LP but "mosteo" confirmed it) [16:29] Shall I ask for a valgrid or gdb trace in the Jaunty version which he is using? [16:30] Or is it possible to invoke apport at all? [16:31] Actually I just found how to enable apport for 1 session, I'll ask the guy to get it to crash while apport is "watching" the system [16:33] alright, so I want to file a bug but I don't know what package handles the issue, gnome-mount or hal. Often when a dvd or cd media is inserted, the media gets mounted by the other user that is logged into the system, not the one that is active. I guess this is because I have two admin users and most don't, but it still should always be mounted by the active user [16:37] taxman, If you're not sure, don't worry, we can do that for you. :) [16:38] I'm guessing gnome-mount though... [16:43] xteejx: I have to file it somewhere for you to do anything with it though, right? :) [16:43] taxman, Not at all, I would suggest you file it against gnome-mount for now, if it's wrong it can easily be changed by the Bug Squad :) [16:44] will do, but how would I file it against nothing? [16:51] You don't really want to file it about nothing / no package [16:53] no I would rather figure out the right one, I didn't even know it was possible not to put something in. I won't try to for sure [17:02] Afternoon all [17:02] bencrisford, good good [17:03] :) [17:09] anyone running hardy that can test something? [17:35] micahg: server or desktop? [17:36] desktop [17:36] bug 351379 [17:36] Launchpad bug 351379 in firefox-3.0 "colbertnation.com crashes Firefox 3.0.8 on Hardy 8.04.2" [Undecided,Incomplete] https://launchpad.net/bugs/351379 [17:36] I tried a live CD, but couldn't get the site to play in 3.0.10 [17:37] but the user is no longer having an issue [17:38] SHould I just close it? [17:39] If the original reporter is not having the issue any more and there are no duplicates / other commenters and it works in Jaunty / Karmic yes that'd be fine. [17:39] ok [17:39] Done [19:18] * bcurtiswx yawns [19:59] Hey greg-g. I was wondering how people choose their five-a-day. I'm someone with a lot of experience on bug trackers and who has done Debian bug squashings for the last stable release. [20:00] But it seems to me that in general, it's hard to identify which bugs are doable given one's skills or a useful contribution. [20:00] I'm also curious because I'm thinking of building some tooling to make it easier to match you up with bugs you're actually able to fix. [20:00] What sorts of bugs do people generally fix in their five-a-day, and is that program a success? [20:01] five-a-day isn't just fixing bugs it is also about improving and triaging bug reports [20:01] paulproteus: This is a triaging channel ;), five-a-day is triaging too. And if you can triage, you can pretty much triage everything [20:01] Good point, bddebian. [20:02] you might want to talk to the motu [20:02] or dholbach who is motu and i think founded 5-a-day [20:03] I'd be interested to hear about how to identify doable bugs === micahg1 is now known as micahg [20:17] sorry, paulproteus, distracted at work (god forbid!) [20:17] Heh. (-: [20:18] I'll read http://wiki.ubuntu.com/BugSquad right now to make sure we're on the same page. [20:18] "doable" is a hard to thing to search for [20:19] there are "bitesize" things which are simple like string changes or default config changes [20:20] Is there a tag for that? [20:20] yeah [20:20] Awesome. [20:21] My first order of business this summer is to make it easy to spot opportunities for oneself in the free software world. [20:21] Did you guys get the idea for "bitesize" from Miro, or vice-versa? [20:21] no idea [20:21] I've thought it might be interesting to have an association between packages and programming languages [20:22] bdmurray: ooo, that is a good idea [20:22] bdmurray, That's exactly what I'm building, and hopefully for other tags too. (-: [20:22] Well other pieces of metadata, let's say. [20:22] * greg-g nods [20:51] xteejx: Nice :D [20:51] i know :D [20:52] took a while figuring it out thou ;) [20:52] :P [20:52] so i got a jaunty laptop with karmic USB drive, PROPERLY persistent, its a full install haha [20:52] flashdrive* [20:54] bencrisford, have you seen what's coming for karmic - the face browser gdm login? looks amazing!! [20:54] xteejx: Good good :) [20:55] Can't wait! Anyways enough of me must update packages [21:30] huge bug with fglrx [21:31] screen frozen and dark after activating System Hardware Drivers ATI and rebooting [21:38] screen frozen and dark after activating System Hardware Drivers ATI and rebooting [21:39] elena09: Ouch. Have you reported it on launchpad? [21:40] of course I reported it but who cares? ATI don't care [21:40] elena09: But it isn't ATI who develop ubuntu :) [21:41] I know, but it's their Mobility Radeon HD 3450 card [21:41] i dont think they would've made the drivers, but if they did they will care, because it means its their product with the bas name [21:41] bad* [21:42] elena09: See how the bug report goes, you can always have a look for duplicates [21:42] if there is more than one [21:42] its alot better for the bug if you see what i mean [21:42] I'll see [21:43] bencrisford: but if it is the proprietary driver there isn't much we, Ubuntu, can do [21:43] guud evening [21:43] it is proprietary Catalyst 9.5 [21:43] bdmurray: Oh, I didn't know that :/. But surely ATI dont want their driver getting a bad name? [21:43] hey elena09 bencrisford [21:43] hello [21:43] hey bdmurray [21:44] 'ullo BUGabundo :) [21:44] I couldn't say but it might that just having a driver is good enough for them [21:44] May I ask you something? Could send me an invitation for Dropbox? I moved to a laptop and ... [21:44] s/might/might be/ [21:45] elena09: dropbox doesn't use invites [21:45] its Open to join [21:45] but if you use a referal from another user you and the user get an extra 250MiBs [21:45] otoh UbuntuOne requires invite [21:46] if you need on let me know [22:01] so none knows about the ATI bug? [22:01] I use nvidia [22:02] I use ATI, but not fglrx [22:03] what driver do you use hggdh? [22:05] elena09, radeon [22:05] radeon, or radeon hd? hggdh [22:05] fglrx was not working, and I gave up on it still in Jaunty [22:06] radeon. radeonhd did not work last time I tried [22:06] what card do you have? [22:06] heh [22:06] let me find out [22:07] hggdh type of card please, perhaps will be similar to mine which is ATI Mobility Radeon HD3450 [22:07] no, its a radeon X1200 [22:08] cheapest sucker I could find ;-) [22:10] aha [22:11] mine is older than yours? [22:16] hggdh mine is older than yours? [22:18] elena09: no [22:18] hey kklimonda [22:19] hey :) [22:19] so my card card is newer kklimonda. so radeon will not work for it [22:20] elena09: probably not [22:20] at least not as well as fglrx does.. ;) [22:21] kklimonda: loved the one about the potilitian [22:21] LOL [22:21] BUGabundo: So did I - wonder if Canonical can do something about it ;) [22:22] ahaha [22:22] how is +1 going this week? [22:22] lots of changes due to UDS? [22:22] not really ;P [22:23] eheh [22:25] bye and thanks [22:25] :) [22:37] How do I tell gdb to ignore broken pipe errors (should I?) [22:53] Hi [22:53] Recently backported Konversation in Jaunty has a bug - doesn't show the vertical bar to mark the position the conversation was last time you came in a channel [22:54] Any other Konversation users noticing that? I'm on Ubuntu and would like to check first if it's only my machine the problem [22:55] loic-m: hi [22:55] hi BUGabundo [22:55] loic-m: support for stable versions is on #ubuntu channel [22:55] #ubuntu-bugs is for bug triage [22:55] BUGabundo really? [22:56] yes [22:56] why would I try to trick why you ? [22:56] BUGabundo: that's nice to know if one day I look for support [22:56] for devel version, you can visit #ubuntu+1 [22:56] BUGabundo: backport mean I'm not using a devel version ;) [22:57] I know [22:57] BUGabundo: and if I come to #ubuntu-bugs, it's maybe because I've got a bug to report or work on ;) [22:57] just letting you know your options [22:57] loic-m: for reporting bugs: $ ubuntu-bug PACKAGENAME [22:58] BUGabundo: indeed [22:58] BUGabundo: it is fine to ask for a bug confirmation in #ubuntu-bugs [22:58] before reporting and/or to attempt to make the report better [22:59] Now what I'd like to know is if there's other Ubuntu/Kubuntu users wih Konversation 1.2~alpha2-0ubuntu1~jaunty2 [22:59] mrooney: thanks [22:59] mrooney: I know! and I do it all the time [22:59] (the problem is solved by reverting to the normal version) [22:59] but asking for _user_ feedback on a funcionality, would be better done on #ubuntu [23:00] where loic-m can find many more users [23:00] this is a good channel for getting feedback from users experienced with bug triaging and reproducing [23:01] though how many people are active and use Konversation, I don't know :) [23:02] eheh [23:02] me neither... though I'd guess many people here use IRC... [23:02] now you get my point [23:02] loic-m: LOLOOL [23:20] er, what was that? [23:22] hggdh: what was what? [23:22] this dialog above... [23:24] sei la [23:24] sabes como e' cmg... vai td pra OT [23:26] BUGabundo: how many languages did you throw in there? [23:26] micahg: last 2 lines: 1