[00:29] Hello. Is it possible to get help with my firefox. It will not play flash movies on the internet [00:30] which Flash plugin is installed? [00:30] also, ideally you'd want to ask in #ubuntu or #ubuntu+1 [00:39] oh [00:40] I figured since this was the ubuntu mozilla room [00:40] sorry about that [00:40] StevensUbuntuTri: no prob [00:40] feel free to ask [00:40] dtchen is just providing you with extra support options [00:41] I installed adobe flash first. It worked for a while, but not it doesn't. Only in Youtube, but with poor performance. I reinstalled the flash plugin several times, but that didn't work---so I installed Gnash mozilla plugin to give it a try--to the same result [00:44] what is "poor performance"? [00:44] for the symptoms you experience with Gnash, are they the same "poor performance"? [00:45] please try to be as specific as possible, because there are far too many causes that fit the description of "poor performance" :) [00:45] Very slow loading, seems to make the computer very slow, the fan starts running on full, the play/pause button doesn't look quite right and the volume doesn't look right (a little blurred) [00:45] well, hopefully you're only using Flash 10 [00:46] not Gnash alongside Adobe Flash alongside Swfdec [00:47] I am not totally sure. At this point, I think the adobe flash is no longer installed. I installed Gnash mozilla plugin from the synaptic package manager earlier to give it a try [00:48] I really don't mind which one i use as long as it works. I kind of liked the Gnash--in keeping with the spirit of the free software [00:50] StevensUbuntuTri: check galternatives [00:51] or, graphically in the web browser, about:plugins [00:52] err dtchen galternatives is GUI too [00:53] So you want me to install that program? galternatives? [00:54] you can [00:54] or do as dtchen recommened [00:54] I like galternatives a lot [00:58] Ok, installed and running. What is the next step? [00:58] I see where it says flash-plugin [00:58] actually firefox-flashplugin [01:01] BUGabundo: It looks like swfdecmozilla is the chosen one. Should I switch it to GNash? [01:01] any other [01:01] and test again [01:01] that should make more obvious what's the prob [01:01] btw what arch? 32 or 64 bits? [01:02] note there's a pulseaudio/alsa component here, too [01:02] unfortunately i need to leave; coffee shop is closing [01:03] I think 32. This is an old laptop i686 [01:03] bye dtchen [01:04] Bugabundo: same result [01:04] did you restart FF? [01:04] flash movie doesn't load [01:05] yes, should I clear the histoy and cookies too? [01:05] no [01:10] StevensUbuntuTri: Performance with Flash is also based on Video hardware [01:16] micahg: Understandable, but it doesn't work at all in all other websites [01:16] StevensUbuntuTri: which version of Ubuntu [01:17] Jaunty [01:17] are you running the latest version of FF (3.0.10)? [01:18] yes [01:20] Could you please post this to pastebin.com? [01:20] apt-cache policy gnash swfdec-mozilla flashplugin-nonfree === asac_ is now known as asac [01:22] for comparation [01:22] $ apt-cache policy gnash swfdec-mozilla flashplugin-nonfree | pastebinit [01:22] http://paste.ubuntu.com/188692/ [01:23] using adobes 64bits flash [01:24] BUGabundo: where do you get that script? [01:24] pastbinit? [01:24] yep [01:24] its on the archive [01:24] it should come by default [01:25] nope [01:25] asac: https://bugs.launchpad.net/bugs/284212 [01:25] Launchpad bug 284212 in network-manager-pptp "VPN connection fails: "unable to find valid VPN secrets" (auth dialog crash when secrets exist)" [High,Fix released] [01:25] why is it beeing set as Security ? [01:26] micahg: $ apt-cache policy pastebinit | pastebinit [01:26] http://paste.ubuntu.com/188695/ [01:26] yep, but not by default :) [01:26] I just installed it [01:26] I didn't have it before [01:26] ahh [01:27] I meant that as a wishbug [01:27] lol [01:27] maybe in Karmic [01:27] humm should I file it? cwillu? [01:27] I'm still running jaunty [01:27] what package should it be? [01:28] what do you mean? [01:28] pastebinit or some other seed? like ubuntu-desktop ? [01:28] dev-scripts maybe? [01:28] I will file a bug so pastebinit comes on karmic [01:28] * cwillu pokes his head in [01:29] maybe with the LP helper scripts? [01:30] no idea where [01:30] I guess ill file on pastebinit [01:30] and mention the seed [01:30] and let the dev fix it [01:30] or I could ping pitty [01:31] hi cwillu. nice to see you up [01:35] ok I am back [01:35] welcome back StevensUbuntuTr1 [01:35] I posted what you wanted to pastbin [01:35] you have the urlk? [01:35] http://pastebin.com/meee2254 [01:35] ok [01:36] so you might want to uninstalled 2 of those [01:36] which flash player would you like to try? [01:36] I am new to this. Do you think Gnash is a good choice? [01:38] micahg: What is the best way to remove the other two? Terminal or Synaptic package manager? What commands from the terminal would you recommend? [01:38] either [01:39] synaptic if you are ntot familiar with the terminal [01:39] sudo apt-get remove --purge PACKAGE [01:43] Ok, only 2 gone. Only Gnash remains [01:44] ok [01:44] now restart firefox [01:44] restarted [01:45] ok [01:45] try a flash site :) [01:46] It does not work. It just looks like it is loading and never plays. [01:47] what type of internet connection? [01:47] wlan [01:47] ok [01:47] to comcast [01:47] ok, can you start firefox with -p [01:47] and try to create a new profile [01:48] so we can see if that is the issue? [01:48] you don't have to delete the old one [01:48] I tried that before and it just started as if I didn't type -p [01:48] I will try in again [01:49] firefox -p [01:49] micahg: oh nvm I was going to say to try safemode.... but that doesn't bring flash lol [01:49] Yes. That just opened firefox regularly [01:50] -ProfileManager [01:50] Did you install firefox from synatptic? [01:50] no -p [01:50] -P Start with . [01:50] -ProfileManager Start with ProfileManager. [01:50] micahg: RTFM :) [01:50] BUGabundo: so why does -p work for me? [01:51] no idea [01:51] I've always used profilemanager [01:51] Neither work here. It just opens firefox as if I clicked on it. Firefox was already installed with Ubuntu [01:51] when I loaded it from the CD [01:52] StevensUbuntuTr1: can you post apt-cache policy firefox-3.0 [01:52] humm [01:53] you have one other FF opened [01:53] StevensUbuntuTr1: $ ps auxw | grep firefox [01:53] and pastebin that [01:54] http://pastebin.com/m2e2d3f2b [01:55] and ps? [01:55] http://pastebin.com/m7f1331e5 [01:55] ah, you have to close firefox to restart it with -p or -ProfileManager [01:56] eheh [01:56] +1 for me [01:57] ok, it worked. The profile manager opened! [01:57] cool [01:57] can you try creating a new profile [01:57] Yes, I have a new one [01:58] please try a flash site while I go get some caffeine [02:01] * micahg is back [02:02] bed time. its 2am and I'm up at 7 am. [02:05] It did not work [02:05] one of the sites won't even load now. Nevermind the video [02:06] which site? [02:06] doctorjuiceplus.com [02:07] chirofraudvideo.com loads, but the video doesn't work. [02:09] StevensUbuntuTr1: on the first one, I get redirected to juiceplus.com [02:10] are there any addons in this profile [02:13] let me see about the addons [02:14] it looks like there are several plugins [02:16] could you list them in pastebin if there are a lot or here if its short? [02:16] What is the best way to access and list them? [02:17] about:plugins is for plugins [02:19] not sure how to list addons [02:19] you can screenshot it [02:21] I don't know how to do that [02:21] There is the Default plugin [02:21] the Demo Print Plugin [02:22] that's it? [02:22] Quicktime [02:22] Shockwave flash [02:22] VLC multimedia [02:22] what's the filename for shockwave flash? [02:22] I don't know I am looking at the adons tab in mozilla [02:23] can you go to about:plugins in firefox [02:32] http://pastebin.com/m38208242 [02:34] Is that what you were looking for? [02:34] yeah [02:34] that should be fine [02:34] is there anything under the addons tab? [02:43] would you like to know about the plugins? extentions? etc? [02:45] Is there a way to list them in such a way to paste them to pastbin? [02:46] the extensions [02:46] sorry [02:46] it used to be addons :) [02:55] Ubuntu Firefox Modifications 0.7 [02:55] Ubuntu Firefox pack [02:55] :) [02:56] Well, can you play a youtube video? [02:57] I am trying [02:58] It is not working [03:00] ugh [03:00] youtube is working. Bad performance [03:00] ah [03:00] very slow and choppy [03:00] but working [03:00] that's a different story :) [03:00] right click in the video and go to settings [03:01] youtube has always worked. When I right click settings is not an option [03:02] would you like file- properties? [03:03] you have to right click in the video [03:05] I am back [03:05] my connection got lost [03:05] ok [03:05] try to right click in the video [03:05] do you have any options? [03:06] I don't use gnash, so I'm not sure what you'll get [03:06] oh, can you post lshw -C video to pastebin [03:06] File, Edit View, Movie Control, Help [03:07] really, wow [03:07] ok [03:07] movie control [03:07] do you have anything abotu hardware acceleration [03:10] MAybe Edit- Preferences [03:10] There is something that says performance [03:11] I click player [03:11] under performance it asks max size of movie player [03:11] library [03:11] not player [03:11] it is set to 8 [03:11] not sure [03:12] df -h [03:12] oops [03:13] http://pastebin.com/m66fc0cd2 [03:16] lspci -vv -s 01:05.0 [03:17] I think it could be your video driver [03:18] http://pastebin.com/m14b1b73e [03:19] It went bad just like that? [03:19] well [03:20] what do you mean [03:20] did flash work before? [03:20] Yes it worked before [03:20] before Jaunty? [03:21] Yes and at the beginning of Jaunty [03:21] It worked up until about a week ago. [03:21] I am not sure what I did differently [03:23] DVD's play just fine. [03:24] DVDs aren't flash [03:24] did you install a new flahsplayer? [03:24] I know, but if my video driver was messed up would they play? [03:25] I don't know. Just giving more info:) [03:25] Gnash [03:26] We went through that earlier. I am not sure if it was you, but someone was helping me [03:26] remove swfdec and non free plugin [03:26] yeah I did [03:26] well [03:26] flash is resource intensive [03:28] take a look at /var/log/apt/term.log [03:28] It worked when I was running XP. I read that Linux was a way to give an old PC new life. [03:28] ok I will check that [03:28] see if anything was upgraded over the past week [03:28] ah [03:28] so it wasn't working on Linux? [03:29] It was in the beginning. Up until about a week ago [03:29] ah [03:30] so check that log file [03:30] every version of flash is more resource intensive [03:30] other stuff should work just as well on an old pc [03:30] I typed cd /var/log/apt/term.log and got an error [03:31] which version of ubuntu? [03:31] jaunty [03:31] k x or regular [03:31] sorry, flavor [03:31] I just installed it from the CD [03:31] Gnome [03:31] ah [03:31] I think [03:31] ok [03:32] sudo less /var/log/apt/term.log [03:33] Did you want me to copy and paste what it says to pastebin? [03:34] nah, you can look through it and see if anything was updated like flash, firefox, graphics drivers [03:35] It looks like it is stuck doing something [03:36] It could be the chipset is no longer supported [03:36] but it shouldn't have changed in teh past week [03:38] I think I've done all I can [03:38] you can hop inteh #ubuntu-x channel and see if they can help you with your video card [03:40] My internet is acting up. [03:41] What did i do with that? [03:41] what? [03:42] That command that you gave me. It did a lot of stuff. [03:42] The terminal will not let me copy and paste it. I had to keep hitting enter to get it to go through [03:42] no, it's a viewer [03:42] it's meant for you to scroll through [03:43] not copy and paste [03:43] hit q to get out [03:43] sorry [03:45] Any ideas [03:45] for? [03:47] for the mozilla flash problem [03:48] well [03:48] can you try hulu.com [03:48] is that any better? [03:52] Does not work [03:53] same as youtube? [03:54] Does not work at all [03:56] ugh [03:57] not sure what to say [03:57] you can try the adobe flash driver and see if it's any better [03:57] if that works, then you can file a bug report against gnash [03:58] That is what I started with. [03:58] I could reistall [03:58] install [03:59] Is the best way to do that at the adobe website? [03:59] no [03:59] install with the flashplugin-nonfree package [03:59] but remove gnash first [04:00] ok can we go through the syntax again [04:00] command line? [04:00] I guess. Whatever you think is best. [04:01] Do you think ice weasel would work? [04:01] or another browser? [04:01] iceweasel is debian's unbranded firefox [04:01] you can try epiphany [04:01] that's the gnome browser [04:01] that's a good idea :) [04:02] Ok I will go to add/remove programs. Yes? [04:02] yes [04:05] Do I install the Gecko one or the regular? [04:06] or both? [04:06] epiphany-gecko [04:21] ok all done. [04:21] It is strange. I am having trouble finding it [04:23] well [04:23] just search for epiphany [04:23] and install the browser one [04:23] it'll instlal the right one [04:23] there is only one in Jaunty [04:24] It says there are 2 to choose from on installation. one is Epiphany the other is Epiphany (Gecko) [04:25] yeah [04:25] either one will install the same thing [04:25] It installed them both [04:25] yep [04:25] for some reason. I cannot find it on my computer. [04:25] one's a transitional pacakge [04:25] use the gnome menu [04:25] Network -> Epiphany [04:27] places - search for files cannont find it either [04:28] no [04:28] there should be a menu entry [04:28] in the gnome menu [04:28] under network [04:29] I do not see network. [04:29] When you say gnome menu, you just mean the menu at the top of the desktop [04:29] what do you have under the gnome menu? [04:29] yep [04:30] I will remove then reinstall? [04:31] or should I reboot? [04:31] no [04:31] what do you have in the menu on the top lefT? [04:31] applications [04:32] ok [04:32] what's in application [04:33] Accessories, Games, Graphics, internet, office, programming, sound and video, system tools, wine, add/remove [04:33] ok [04:34] under applications -> internet should be epiphany [04:34] I know where it should be. It is not there [04:35] ok, try removing and reinstalling then [04:35] ok [04:50] I have no idea why it is not showing up in my gnome menu [04:50] Can i open it from the terminal? [04:51] bash: Epiphany: command not found [04:51] lower case :) [04:52] ok it opened [04:54] the video didn't work. It just looks like it is loading and does that forever [04:55] sorry, I"m out of ideas [04:55] you can try #ubuntu [04:55] Well thank you for all of your help. [04:56] sorry I couldn't fixit [04:56] no problem! I very much appreciate you spending the time trying! [04:57] I will try the other channel tomorrow. Have a good night! [05:07] One more detail that might help. You tube works perfectly when viewed within the Movie player. [05:08] movie player? [05:08] Totem I think [05:09] ok [05:10] I did that earlier today. I am trying to figure out how i did it. [05:10] oh, click properties [05:10] select youtube [05:10] and search for a video. [05:18] I thought that might help with the assessment [05:19] ok [05:20] thank you [07:48] hi gnomefreak [07:48] I'm down to 13 new messages in teh ff package [07:49] hi micahg [07:50] * micahg is going to sleep [07:51] its only 02:51 [07:51] I have to be up early for work [07:51] micahg: makes sense [07:51] :) [07:52] it's 1:51 for me [07:52] I'll work more on the ff package over the weekend [07:53] micahg: cool. starting monday i will be gone for around a week but as soon as i can get back i will [07:53] ok, I'll ping a sac if I need anything [07:54] gone for good things? [07:54] micahg: surgery on my left eye and i will have right eye sometime after that [07:54] ok, well, I wish you a speedy recovery [07:55] thanks [07:55] night [07:55] night [08:12] why is the live cd installer named ubiquity? Its early so forgive me but it sounded different when looked up the defintion [09:09] moin [09:11] morning [09:12] asac: can you look at this bug, its sounding like flash doesnt work properly on lpia. not sure how to test without that arch. bug 383786 [09:12]