/srv/irclogs.ubuntu.com/2009/06/06/#ubuntu-bugs.txt

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bcurtiswxwhat package has glib.h ?01:45
BUGabundobcurtiswx: have you tried dpkg -S glib.h?01:49
bcurtiswxno, didn't know i could :D01:49
bcurtiswxthx01:50
bcurtiswxBUGabundo1: what package can i install that has all the important dev packages02:01
BUGabundo1none02:01
bcurtiswxhaha, darn, ok02:03
bcurtiswxBUGabundo1: -lGL looks for libgl right?02:13
BUGabundo1no idea02:13
bcurtiswxhmm, ok02:13
BUGabundo1didn't search for it02:13
brocgiddensI want to help with bugs but am new to the process02:19
bcurtiswxbrocgiddens: check out https://wiki.ubuntu.com/Bugs/HowToTriage02:21
brocgiddenslooking at that now02:21
brocgiddensits one of those things where i really love ubuntu but i'm new enough not to know alot02:21
brocgiddensbut i want to contribute02:21
bcurtiswxbrocgiddens: we all start that way :D02:22
brocgiddensthanks for the encouragment02:24
bcurtiswxbrocgiddens: anyone in here is more than willing to help you out along your way of learning triage.  don't hesitate to ask any question you have... i've already paved the way for the dumb questions..02:24
brocgiddensso is it enough just to find a new bug and comment that I have had the same problem?02:25
brocgiddensi just did that on one, related to Intel HDA alsa driver.  I couldn't get mine to work until I broke down and did a clean install.  That fixed it.02:27
bcurtiswxbrocgiddens: theres something in launchpad that says "this bug does not effect me", you can click that and change it to "this bug effects me too", we don't want all the "yeah i get this too" comments in bugs02:27
brocgiddensoh ok.  mine was more than that but I know the answer isn't always a clean install, I will look for the option to do that instead next time02:28
bcurtiswxbrocgiddens: a good start to bug traige is finding bug duplicates02:29
bcurtiswxbut i'd suggest reading up on that website I gave you02:30
brocgiddensoh ok.  why on some bug reports does it say i386 in one place and i686 in another.  in the same report02:30
bcurtiswxwell, that all depends on how the bug has changed through its life02:31
bcurtiswxwhats an example bug02:31
bcurtiswxtype 'bug #xxxxxx'02:32
brocgiddens38410702:32
bcurtiswxtype bug and make sure to include the #02:32
bcurtiswxlike bug #38410702:32
ubot4Launchpad bug 384107 in firefox-3.0 "pandora.com crashes firefox 3" [Undecided,New] https://launchpad.net/bugs/38410702:32
brocgiddensbug #38410702:32
bcurtiswxthat way ubot lists it :-)02:32
brocgiddensgotcha02:32
hggdhsometimes ;-)02:34
bcurtiswxhggdh: may I PM you?02:36
hggdhof course02:36
brocgiddensso, any reason it lists both 386 and 686?02:39
bcurtiswxim not sure exactly02:44
hggdhbrocgiddens, looking at it02:44
hggdh!log02:45
ubot4Official channel logs can be found at http://irclogs.ubuntu.com/ - For LoCo channels, http://logs.ubuntu-eu.org/freenode/02:45
bcurtiswxstgraber: are you there?02:45
hggdhbcurtiswx, ^^02:45
bcurtiswxty02:45
hggdhbrocgiddens, then 686 is the version of the kernel you are running. I do not think we still compile for 38602:46
hggdhs/then/the/02:46
hggdhthe Arch: i386 indicates this code is compiled for an Intel-compatible, 32 bits02:47
brocgiddensok, that is the app02:47
brocgiddensbut its in a 64 bit kernel?02:47
hggdhArch has a series of possible values, and each indicate one type of CPU02:47
hggdhno, this is on a 32-bit kernel02:48
hggdha 686 is 32 bits02:48
brocgiddenswhats the dif between 686 and 386?02:49
hggdhso. The uname line states this kernel was compiled for a i686/compatible CPU; the Arch line on the app states the Architecture used to build the app was a i386 (i.e., Intel-compatible, 32 bits02:49
hggdhone is for the kernel, one is for the app02:50
hggdhunfortunately they pretty much mean the same (er, sort of)02:50
brocgiddenslol02:50
hggdhbut use different names02:50
brocgiddensok, i'll stop asking questions before i confuse myslef02:50
brocgiddensmyself02:50
hggdhon the kernel: this kernel should *not* be able to run on a real i38602:51
brocgiddensI'll dive into the howto wiki for now and check back with more (on topic) questions later02:52
hggdhbrocgiddens, no prob ;-)02:52
hggdhbcurtiswx, try the -motu channel02:54
hggdhbut it is probably late now02:54
bcurtiswxk02:54
hggdhlate as time-of day, I mean02:54
bcurtiswxi know :P02:55
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askandBackporting tomboy 0.15 from Karmic to Jaunty (currently at 0.14) would fix bug 581582, what is the things one should do to backport something?10:10
porthose1!backports13:25
ubot4If new updated Ubuntu packages are built for an application, then they may go into Ubuntu Backports. See https://help.ubuntu.com/community/UbuntuBackports - See also !packaging13:25
porthose1!packaging13:26
ubot4The packaging guide is at http://wiki.ubuntu.com/PackagingGuide - See https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages for information on getting a package integrated into Ubuntu - Other developer resources are at https://wiki.ubuntu.com/UbuntuDevelopment - See also !backports13:26
leoquant! sun java update -1315:15
ubot4leoquant: Error: I am only a bot, please don't think I'm intelligent :)15:15
leoquant!sun java update -1315:15
ubot4leoquant: Error: I am only a bot, please don't think I'm intelligent :)15:15
=== thekorn_ is now known as thekorn
xteejxHi guys, I need a suggestion with bug 377060 - should portaudio be added as an assigned package to this bug?16:44
ubot4Launchpad bug 377060 in espeak "[jaunty karmic] espeak missing words and phonemes from sentences" [Low,Confirmed] https://launchpad.net/bugs/37706016:44
xteejxhttps://code.launchpad.net/~pwlars/bughelper/bughelper.364896/+merge/5766 how long does it normally take for something to be released?17:41
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hggdhxteejx, in this case it depends on Markus or Brian...17:53
xteejxhggdh, oh right ok heh just wondered :)17:53
hggdh:-)17:55
asacbcurtiswx: what use case are you using gnome-ppp for? old modem style dialup?17:55
BUGabundohey asac that's an HUGE backlog17:56
BUGabundolol17:56
asac:)17:56
HewDamn, the number of open bugs is exploding. I'm sure it was only a few months ago it was under 50k, now it's about to break 60k..17:56
bcurtiswxasac: i was talking about bug #384060, let me try to refresh my memory17:57
ubot4Launchpad bug 384060 in gnome-ppp "gnome-ppp needs sudo" [Undecided,Incomplete] https://launchpad.net/bugs/38406017:57
asacbcurtiswx: yeah. just was curious why you use gnome-ppp at all17:57
BUGabundoasac: its not bcurtiswx... it's a bug triage17:57
asacbut its old style modem17:57
bcurtiswxasac: i personally don't, its the bug17:57
asacok ok ;)17:57
bcurtiswxasac: nothing wrong with old-school though17:58
xteejxbencrisford, Evening :)17:58
bcurtiswxi was just wondering based on that bug, whether gnome-ppp by default should ask for sudo when calling it as a user before launching the GUI17:59
asacdepends. usually "normal" users probably should be in a group that allows dialup17:59
asacin the long run all this should probably be replaced with some policykit like implementation18:00
bcurtiswxasac: so should I treat that bug as a wishlist item or continue triaging the "problem" ?18:00
asaci dont think we should add more sudo logic anymore as we try to get rid of it in general18:00
BUGabundoyay18:01
BUGabundoasac: what happened with coreutils?18:01
BUGabundoheard something was wrong?18:01
asaci didnt investigate coreutls ;)18:01
BUGabundowhen I upgrade it asked me to remove mktemp18:01
BUGabundoand then I got an update  from it the next day18:01
bcurtiswxBUGabundo: wait your turn :P asac is mine right now18:02
BUGabundoahahahahahaa18:02
asacbcurtiswx: check whether gnome-ppp binary has some special group rights attached18:02
asacand check if that matches a group we normally add users to18:02
asacbcurtiswx: if there is a mismatch (e.g. gnome-ppp uses dialup, but user has just dip) thats a bug18:03
bcurtiswxand how do i check binary?18:04
asacotherwise its a wishlist bug you can file upstream18:04
asacbcurtiswx: ls -la path/to/binary18:04
bcurtiswxoh, i thought i was checking code or something here :-X18:05
asacbcurtiswx: also user should check what permissions the /dev/modem device (or whatever device he uses) has18:07
xteejxBug 155473 - how should this be debugged? It looks like there's enough info for a developer, but not too sure.18:09
ubot4Launchpad bug 155473 in hal "/media/.hal-mtab not cleaned up after restart" [Unknown,Confirmed] https://launchpad.net/bugs/15547318:09
asacbcurtiswx: so we have ls -l /dev/ttyS018:11
asaccrw-rw---- 1 root dialout 4, 64 2009-06-01 12:36 /dev/ttyS018:11
asacmeaning that if user is in dialout group all should be fine18:12
bcurtiswxok, so ask the user for the output of ls -al /usr/bin/gnome-ppp and ls -l /dev/ttyS0 to see if theres a problem there?18:13
bcurtiswxasac: ^^18:13
bcurtiswxxteejx: its been upstreamed, which is good.  But it lacks any important information for devs in Ubuntu.  We don't know which version of Ubuntu it was reported against, and since i'm guessing theres been upgrades to ubuntu since, we don't know if its fixed in a later release.18:24
bcurtiswxon a side note, this is why i wish the bug report gui for launchpad would grab Ubuntu version and Package version info on a report (not reported through apport).. thankfully apport-collect is available now, but for now it's only good for jaunty/karmic bugs18:26
bencrisfordxteejx: I would say that is enough to go on, but only with the ubuntu version18:26
bencrisfordwithout it, sensible devs wont start work on it until its there18:26
xteejxbcurtiswx, I TOTALLY agree with the apport-collect gui in LP, are you talking about the proposed idea of invoking apport from the LP report a bug pages? I'd definitely +1 it :)18:27
xteejxBut yeah guys I agree, version at least, testing in later, etc etc18:28
bcurtiswxbdmurray: why don't we invoke apport-collect on launchpad reported ubuntu bugs ?18:29
HewUh, rhythmbox is currently using 100% of one of my CPU cores. How do I debug this?18:40
* Hew debugs with killall rhythmbox :-)18:46
bcurtiswxHew: what were you doing on rhythmbox before it went 100% CPY?18:53
bcurtiswxCPU*18:53
Hewit's just playing songs18:53
HewI actually didn't get around to killing it so it's still going!18:54
jpdsHew: Install banshee.18:56
* jpds runs away.18:56
bcurtiswxwell it looks like banshee will be default in Karmic.. so yeah... thats not actually a bad idea18:57
Hewjpds: Banshee contains a critical bug, which is it depends on libmono* :-)18:57
Hewyea I heard something about that.. where did that discussion happen? UDS? Is there info about it somewhere?18:58
jpdsHew: At UDS - and it's probably on gobby.ubuntu.com18:58
Hewthanks jpds I'll have a look18:58
Hewhmm not much there..18:59
Hewlooks like rhythmbox finally decided to stop eating my CPU, how strange18:59
bcurtiswxwas it searching for album art?18:59
bcurtiswxor downloading something like that?19:00
Hewbcurtiswx: It happened for multiple songs, started with no user interaction, and ended the same19:00
asacbcurtiswx: replace /dev/ttyS0 with whatever modem device the user is using19:06
bcurtiswxasac: how can the user find out which one they're using?19:07
asacbcurtiswx: well. the user has to know19:07
asacif he just uses /dev/modem then he should look where the link points to19:08
bcurtiswxasac: ok, j/w if there was a way they could find out.. im expecting to get an "idk what i'm using" from the reporter19:08
asacbdmurray: well. he _enters_ that info in gnome-ppp dialog19:08
asacbcurtiswx: if he doesnt know its probably whatever ls -l /dev/modem shows19:09
asacwhich is usually a link to ttyS0, but could be somewhere else19:09
asacok off for a while19:09
bcurtiswxbye asac: thx for help19:11
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DoMeN____hy is this the right place to ask a question regarding a possible bug in ubuntu keyboard messages handling ( using x11 )?19:20
jmarsdenDoMeN____: Try asking in #ubuntu .  #ubuntu-bugs is more about triaging existing bug reports.19:23
DoMeN____thx19:23
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