[00:00] <stevepearce> first of all, many thanks for the invitation.
[00:00] <BUGabundo> hey steve
[00:00] <stevepearce> I am experiencing an problem that prevents me from being able to add a device to my account.
[00:00] <BUGabundo> hey stevepearce
[00:01] <stevepearce> hello BUGabundo
[00:01] <stevepearce> basically, the panel applet launches (as in the process is running), but it doesn't launch Firefox.
[00:02] <stevepearce> stage 3 in the installation instructions
[00:02] <stevepearce> im curious as to whether this is a bug, or my system is set up incorrectly.
[00:03] <stevepearce> as far as I am aware, Gnome uses Firefox as it's prefered application for launching urls.
[00:04] <stevepearce> launching the service from the terminal (after killing it) doesn't provide any output.
[00:07] <Oceanwatcher> Really disappointed!!!!!!!!!!!!!!!! UbuntuOne install procedure installed a bunch of stuff I never asked for nor wanted. Please help me get it out!!! This is a complete NO NO!
[00:08] <Oceanwatcher> I got an invitation today and clicked to install the PPA. Nothing fancy about that, I have installed several PPA's myself and thought they might have a smart way of doint it.
[00:10] <Oceanwatcher> I got a deb package that I then proceeded to install, and when it was finished looked around to find the program/client for it. I found a "Program" called software sources and I found Synaptic package manager. Strange, since I did not install it, do not need it and most of all do want it!
[00:10] <Oceanwatcher> I am using Kubuntu and do not want any extra Gnome stuff on my laptop.
[00:11] <Oceanwatcher> Yes, I know they can happily coexist. But why should I? I have apt-get and I am perfectly able to use it.
[00:12] <Oceanwatcher> Why did I not get any questions if I wanted to install all this? No warnings at all. I was led to believe that I was adding a PPA!!
[00:35] <stevepearce> I am also experiencing some interesting folder duplication problems with the web management client
[00:35]  * stevepearce takes notes and creates screenshots
[00:36] <stevepearce> it seems if I create several new folders, and then click away from them, each folder in that directory is duplicated.
[00:38] <stevepearce> seeing as I cannot yet use the ubuntuone-client-applet, I can't see if these folders are "real".
[00:49] <stevepearce> oh, it seems that is a known issue (just read the welcoming email)
[01:02] <stevepearce> regarding the client, is it compatible only with 32bit Ubuntu installations?
[01:02] <stevepearce> im running 64bit, could that be the problem?
[01:55] <banny> I can't get Ubuntu one to start.  Nothing in notification tray and firefox don't start
[01:55] <banny> process' shows it started
[01:56] <banny> any help
[01:57] <banny> I also tried from terminal, it doesn't work there either
[05:16] <curiouscat> hello
[05:17] <curiouscat> i just installed the ubuntuone applet, but when I run it, it doesn't show the site that would add my computer.
[05:17] <curiouscat> also, the applet icon isn't showing on my panel
[05:18] <curiouscat> is there anything i could do to be able to add my computer and see the applet icon?
[05:27] <curiouscat> hello?
[05:27] <curiouscat> Is anyone here to help me?
[05:48] <tritium> I'm experiencing exactly the same thing just desribed by curiouscat.
[07:40] <apoth> hi
[07:42] <apoth> i just installed the ubuntuone client, but not working yet
[08:02] <MementoMori> hi
[08:02] <MementoMori> I've a problem completing the installation process
[08:03] <MementoMori> running application->internet->ubuntu one does nothing
[08:04] <MementoMori> $ ps aux | grep ubuntuone-client
[08:04] <MementoMori> filippo   5441  0.2  0.8  30460 17724 ?        S    08:59   0:00 /usr/bin/python /usr/bin/ubuntuone-client-applet --signup
[08:04] <MementoMori> but the applet seems running...
[08:05] <MementoMori> anyway I can browse the file view via web
[08:05] <MementoMori> any idea?
[08:11] <MementoMori> ok i solved
[08:12] <MementoMori> the solution was in the chan topic ;)
[10:14] <packet-sent> Just setup the ubuntuone client however when I run it nothing happens, ubuntuone-client-applet  it appears in my process list , and if I run in terminal it also hangs with messages
[10:14] <packet-sent> ^^^no messages in teminal
[10:42] <packet-sent> Shop !
[11:33] <BUGabundo> bom dia ppl
[11:37] <howefield> anyone around ?
[11:41] <BUGabundo> howefield: pong
[11:41] <howefield> hmm :)
[11:41] <BUGabundo> what's you p?
[11:41] <BUGabundo> what's up?
[11:42] <howefield> I have an issue with ubuntuone, after going through the install process, I do not get an icon on the panel to control ubuntuone although the applet is running
[11:44] <howefield> I ahve restarted the machine and installed ubuntuone-client-tools, but still no icon on starting the applet
[11:46] <BUGabundo> humm
[11:46] <BUGabundo> there was some brokage last two days
[11:47] <BUGabundo> you need to packages
[11:47] <howefield> oh
[11:47] <BUGabundo> can't remember their names
[11:47] <BUGabundo> let me check
[11:47] <BUGabundo> ubuntuone-client-gnome & ubuntuone-client
[11:50] <bjorn__> Hello, I've just installed the ubuntuone client and it is up and running but won't launch the webpage for adding my compouter
[11:51] <BUGabundo> eheh
[11:51] <BUGabundo> bjorn__:  howefield was just saying the same thing
[11:51] <howefield> thanks BUGabundo
[11:51] <bjorn__> :)
[11:51] <howefield> THAT SEEMS TO HAVE DONE IT
[11:51] <howefield> oops
[11:51] <BUGabundo> please make sure you have this packages installed
[11:51] <BUGabundo> ubuntuone-client-gnome & ubuntuone-client
[11:51] <bjorn__> will check...
[11:52] <howefield> ubuntuone-client-gnome was installed but ubuntuone-clinet was not
[11:52] <BUGabundo> yeah
[11:52] <BUGabundo> happened to me too
[11:52] <BUGabundo> :((
[11:52] <BUGabundo> bad dependecies updates
[11:52] <howefield> right
[11:52] <BUGabundo> will any of you chaps file a bug please?
[11:52] <BUGabundo> then let me know so I can sub to it !?
[11:52] <howefield> sure
[11:53] <howefield> I got it, the panel icon appears after adding the computer
[11:54] <bjorn__> cool, that solved my problem as well!
[11:54] <bjorn__> thanks!
[11:54] <BUGabundo> np
[11:58]  * BUGabundo $ dd if=/dev/urandom of=/dev/time; echo bbl
[11:58] <BUGabundo> memo me or sub me to that bug please howefield
[12:01] <bjorn__> bye
[12:15] <howefield> BUGubundu :been reported already #369038
[12:19] <stevepearce> ahh, that solves the problem I have been experiencing on each of my boxes so far.
[12:20] <stevepearce> thanks howefield
[12:20] <howefield> :) np
[12:20]  * stevepearce adds his lappy
[13:12] <packet-sent> Is there any magic needed to get the ubuntu0ne-client-applet to pop up ?  mine seems shy........
[13:21] <lamalex> just give it a couple or drinks
[13:22] <sladen> packet-sent: https://bugs.launchpad.net/ubuntuone-client/+filebug  if enough people file dups, that bug might get worked up
[14:28] <stevepearce> sladen, is filling duplicate bugs a good idea? all of the problems I have experienced  so far are known issues.
[14:32] <sladen> stevepearce: there's two schools of thought;  personally I prefer to have duplicates as I get several _independent_ reports (some of which might indentical little important details missed by other reporteres) rather tan just having me weigh in "me too!" when they might well have something else
[14:33] <stevepearce> ok
[14:33] <BUGabundo> sladen: why not complete the already existing reports?
[14:33] <BUGabundo> sure me toos don't help
[14:33] <sladen> stevepearce: eg. I used to do quite a bit of work on laptops and "my computer doesn't suspend" is a different issue if one is a Compaq CQ27 and the other is an IBM-123
[14:33] <BUGabundo> but dupes just increase load on devs
[14:34] <BUGabundo> sladen: sure... that's Kernel bugs, which are usually HW bugs, so even though
[14:34] <BUGabundo> the prob seems the same, the cause can and usually is on very diff place
[14:35] <sladen> stevepearce: the other school of thought is to concentrate comments in one place (which is why you are offered a listed of suspect similar issues when reporting a bug).  In this case, the minimum you should do is state that you also have the problem and click the "affects me too" box at the top
[14:35] <stevepearce> ok
[14:36] <sladen> stevepearce: personally, I find the "this bug has 14 duplicates" is a fairly good hammer to hit somebody with if they're hestitatnt about fixing something.  But whatever you do just remain silent in the blind presumption that it's important enough that it'll fix itself
[14:37] <sladen> *don't* just remain...
[14:38] <BUGabundo> sladen: +1
[14:38] <BUGabundo> ppl must put into their heads that they need to report probs!
[14:39] <BUGabundo> assuming every, even easy,small , bug is known is a bad idea
[16:53] <DonkeyBOB> Have a question
[16:53] <DonkeyBOB> My applet is running but I can't find it on a panel
[16:54] <DonkeyBOB> its installed per instructions, but i need t to add my computer
[16:55] <tritium> DonkeyBOB: I'm having the same issue.  If you find the applet, let me know.  ;)
[16:57] <DonkeyBOB> i'm also running gnome do docky
[16:57] <DonkeyBOB> which i have on the bottom of the screen
[16:57] <DonkeyBOB> but i closed that
[16:57] <stevepearce> DonkeyBOB, tritium see the manual solution here: https://bugs.launchpad.net/ubuntuone-client/+bug/369038
[16:58] <tritium> stevepearce: thanks
[16:58] <stevepearce> worked for me after applying those changes
[16:58] <DonkeyBOB> thanks steve
[16:58] <tritium> stevepearce: interesting, I am also on amd64
[17:02] <BUGabundo> DonkeyBOB: please make sure you have this packages installed: ubuntuone-client-gnome & ubuntuone-client ; then restart your session!
[17:04] <DonkeyBOB> ubuntuone-client-tools too?
[17:04] <BUGabundo> didn't need it
[17:04] <DonkeyBOB> ok cool
[17:05] <DonkeyBOB> guess install didn't install ubuntuone-client
[17:05] <DonkeyBOB> perfect . . .worked!
[17:05] <DonkeyBOB> thanks
[17:58] <sladen> statik: things are delicate/tense enough; "Won't Fix" is likely to inflame so I've (politely) reverted it
[17:59] <sladen> statik: I appreciate that it means that it still there on your personal bug list
[17:59] <BUGabundo> sladen: what bug?
[18:00] <sladen> statik: OTOH, the concerns expressed by people _are_ still prevalent
[18:01] <sladen> BUGabundo: if you're subscribed to it, you'll know, and if you're not, you probably don't have anything to worry about :)
[18:02] <BUGabundo> :(((
[18:02]  * BUGabundo doesn't handle sladen with complementary yogurt 
[18:37] <BUGabundo> sladen: Bug 375345
[18:56] <toros> hi
[18:57] <BUGabundo> hey tor
[18:58] <BUGabundo> hey toros
[19:00] <toros> hi BUGabundo, nice to see you :)
[19:03] <BUGabundo> back at you
[19:53] <infamy_> Can anyone tell me why the ubuntuone server code remains proprietary?
[19:54] <BUGabundo> infamy_: €€€€€€
[19:54] <infamy_> Hm
[19:55] <sladen> infamy_: Mark's choice.  Since Mark puts alot of money into Ubuntu and its infrastructure, one generally has to accept it
[19:56] <sladen> infamy_: if the server software comes with a licence that you don't agree with, just don't use it
[19:56] <howefield> sladen: spot on
[19:56] <infamy_> Heh, that is exactly it, I can't find the server software period, is it available?
[19:56] <Nafallo> infamy_: no
[19:57] <infamy_> Right, my point exactly
[19:57] <infamy_> Oh well
[19:57]  * Nafallo doesn't really see the point, but oh well :-)
[19:57] <sladen> infamy_: if you're interested in whats there, I've tried to provide somekind of overview at https://wiki.ubuntu.com/UbuntuOne#Technical%20details
[19:58] <infamy_> The point being that you can't host your own
[19:58] <infamy_> Nor can it be improved by the community
[19:58] <sladen> infamy_: correct, but from what I've reverse-engineered so far, you wouldn't want to
[19:58] <infamy_> Hahaha
[20:56] <hakonaj> Hi. I got just got my ubuntuone invite. When I start the Ubuntu One Client nothing happens. Is this a know issue?
[21:00] <BUGabundo> yes
[21:00] <hakonaj> Found it : https://bugs.launchpad.net/ubuntuone-client/+bug/369038
[21:00] <hakonaj> Thanks
[21:00] <BUGabundo> please make sure you have this packages installed: ubuntuone-client-gnome & ubuntuone-client, and restart your session
[21:05] <yml> hello I have created an account on ubuntuone and added a symlink to an existing folder in My Files. I would like to know how to sync it with ubuntuone ?
[21:06] <BUGabundo> yml: AFAIK U1 doesn't support symlinks
[21:07] <yml> I am not sure to underestand how this work. let say I have a folder in /home/yml/my-folder
[21:08] <yml> how can I start to replicate it in ubuntuone
[21:09] <BUGabundo> copy it or move it inside ~/one ?
[21:12] <yml> BUGabundo: I have copied it inside "My Files" but I stilll cannot see in the web interface ?
[21:12] <yml> do i need to do something to get the syncronisation running ?
[21:13] <yml> I can see ubuntu one applet inside the toolbar.
[21:16] <BUGabundo> yml: please make sure you have this packages installed: ubuntuone-client-gnome & ubuntuone-client, and restart your session
[21:17] <yml> the packages are installed but I have not restarted my session
[21:17] <yml> doing it now so I will be back in a while tahnk you for your kind help
[21:21] <BUGabundo> ok
[21:22] <taisa> hello
[21:29] <hakonaj_> Is it possible to change the Ubuntu One folder name? I don't like spaces in folders that much.
[21:33] <BUGabundo> hakonaj ahaha
[21:33] <BUGabundo> hey taisa
[21:34] <taisa> may I state my Problem with the UbuntuOne Applet, please?
[21:37] <BUGabundo> !question | taisa
[21:38] <taisa> hehe, ok: My UbuntuOne Apllet does not connect to the Server, it did once and I could register my machine, but now I`m unable to sync any data.
[21:39] <BUGabundo> taisa:  please make sure you have this packages installed: ubuntuone-client-gnome & ubuntuone-client, and restart your session
[21:39]  * BUGabundo is wearing the up key
[21:41] <taisa> i have/had and I`m reinstalling now, but it had no effects before
[21:43] <sladen> BUGabundo: might be worth checking the end of taisa' log files
[21:43] <BUGabundo> sladen: I leave that to you :p
[21:44] <BUGabundo> taisa: can please pastebin your logs?
[21:44] <sladen> BUGabundo: well.  I'm not even a user, ...
[21:44] <BUGabundo> !paste > taisa
[21:44] <BUGabundo> sladen: ahaha
[21:44] <taisa> ok
[21:45] <taisa> but where can I find UbuntuOne`s logfiles?
[21:46] <BUGabundo> .cache/ubuntuone/log/
[21:48] <taisa> thank you, all of them or just oauth-login ?
[21:48] <BUGabundo> oauth-login.log
[21:50] <taisa> thank you for your help
[21:51] <BUGabundo> taisa: not that I can help much (im no dev) but try to update your system
[21:51] <BUGabundo> you have a python trace in there
[21:52] <BUGabundo> $ sudo aptitude update && sudo apitude safe-upgrade
[21:52] <BUGabundo> dobey: where dart you ?
[21:53] <yml> BUGabundo: I have rebooted and still my file does not appear into the web interface. also while I have rebooted the cumputer booted under gnome which is not my default settings
[21:53] <BUGabundo> ahah
[21:54] <yml> I have no idea why my desktop get changed from kubuntu to gnome
[21:54] <yml> BUGabundo: to tell you the truth I didn't find it funny  :-)
[21:54] <BUGabundo> I do! ahah
[21:54] <taisa> nothing to update, system is really up to date, shall I delete UbuntuOne cache folder and reinstall all?
[21:54] <BUGabundo> it seems to be trying to tell you something
[21:55] <BUGabundo> ehehe
[21:55] <yml> I think I even said a couple of french to express my emotion :-)
[21:55] <BUGabundo> taisa: no idea. better wait for a dev and give him/her the logs
[21:55] <BUGabundo> yml: aaahahaahahahahah
[21:56] <taisa> ok, but thanks anyway ;)
[21:56] <BUGabundo> np
[21:56] <yml> does unbuntu one is a secret weappon from the french government to take over the linguistic world again
[21:57] <yml> I guess i am not the first one that try to install ubuntuone on kubuntu
[21:58] <sladen> yml: is there a message at the end of any of the files  eg.  last -3 ~/.cache/ubuntuone/log/*
[21:59] <taisa> wohooo, deleted /.cache/ubuntuone and the Apllet started scanning and connecting to the servers :)
[22:00] <tritium> When I run the ubuntuone-client, the applet does not appear in the notification area.  Per bug 369038, I manually installed ubuntuone-client-tools (ubuntuone-client was already installed).  Killing any running ubuntuone-client-applet processes, and running ubuntuone-client-applet --signup still does absolutely nothing.
[22:01] <tritium> Note that I am on amd64.
[22:02] <BUGabundo> tritium: taisa just fixed her prob by deleting /.cache/ubuntuone
[22:02] <tritium> I've tried a few times now.  No webpage is brought up, so I still can't add this new machine.
[22:02] <yml> sladen: yes logs are not empty
[22:02] <tritium> BUGabundo: hmm, thanks.  I will try that.
[22:03] <taisa> lol, taisa is male
[22:03] <tritium> BUGabundo: no luck for me.
[22:04]  * BUGabundo headslaps
[22:04] <BUGabundo> taisa: all names ended in 'a' in Portugal are female!
[22:04] <yml> ls
[22:06] <taisa> taisa is a japanese term, but I`m German and taisa has nothing to do with my real name
[22:07] <tritium> There appears to be no way to manually add my computer here https://ubuntuone.com/account/machines/
[22:07] <tritium> I guess I'm dead in the water, if the client applet won't work.
[22:14] <tritium> Does this mean anything to anyone?  http://paste.ubuntu.com/209989/
[22:15] <BUGabundo> missing package?
[22:27] <tritium> BUGabundo: like what?  I already had ubuntuone-client installed.  I added ubuntuone-client-tools manually.
[22:27] <BUGabundo> and client-gnome ?
[22:27] <tritium> It's installed.  Probably a depenency of something else.
[22:28] <BUGabundo> yeah
[22:28] <BUGabundo> some python thing
[22:30] <tritium> BUGabundo: I guess so.  Surprising it's considered beta quality...
[22:32]  * BUGabundo takes a look at the web interface for the 1st time in weeks
[22:32] <BUGabundo> humm looks good. files uploaded
[22:32] <BUGabundo> WFM