=== asac_ is now known as asac [00:48] so many old bugs. [00:48] s/old// [00:48] Well yes, so many bugs [00:49] so many new bugs without a package... [00:49] ~2400 ... [00:49] I'm trying to work bugs back from 2007. [00:51] New / Undecided ~23600 yofel :( [00:52] i know :( [00:53] anybody an idea what to do with bugs filed against ubuntu that are about including packages on the live-cd ? [00:53] are the packages *only* used for the livecd? [00:55] well depends, right now I mean something like bug 400573 which is more a usability issue [00:55] Launchpad bug 400573 in wvdial "[include in live-cd] wvdial (1.60.1+nmu2)" [Wishlist,New] https://launchpad.net/bugs/400573 [00:56] yofel: not sure! you should ask CC [00:56] or some Main dev [00:57] you think that's something worth asking in #ubuntu-devel ? [00:57] At first glance, I wanna say maybe NetworkManager should be worked on to be better, rather than using yet another program to accomplish the same thing. But that's my opinion. [00:57] for a better answer, yeah [00:57] jander99: in this case, sure [00:58] im replying to a more broader case [00:58] for this case I guess asac opinion would be enough [01:01] bug 122619 is about a package no longer in the latest release of Ubuntu, but also again a version that's reached EOL. So how do I tackle this? The package is still valid in supported versions, but the bug is against an older version. [01:01] Launchpad bug 122619 in qtorrent "[apport] qtorrent crashed with AttributeError in __stop()" [Undecided,New] https://launchpad.net/bugs/122619 [01:02] won't fix explaining the reasons [01:03] Good enough for me. Thanks [01:03] hmm. i can't choose Wont Fix. [01:03] jander99: Won't Fix is for Bug Control only [01:04] So should I mark incomplete, with the stated reasons? [01:04] write the reason i'll mark it as won't fix [01:04] jander99: no [01:04] Okay. Thanks. [01:05] jander99: i think the report is still valid, looking at the package the code affected has not changed much. and Intrepid is still supported, so why won't fix? [01:05] andresmujica: like the new ajax status thingies on LP ? [01:05] hmm not really [01:05] :S [01:05] (despite the fact that upstream appears dead and there's no further development going on) [01:05] first time i've used i made a mess [01:06] Ampelbein: great thing about bugs: they can always be re-opened [01:06] :)) [01:06] Ampelbein: That's where I'm struggling to figure out where this little bug belongs. The report is filed against a still-active version of qtorrent, but from an older Distro. I don't have a copy of Intrepid to test this on. [01:06] also there are sooo many more alternatives, with active development [01:07] BUGabundo: yeah right. so you close all bugs older than 2 months because they can be reopened? (you can use launchpadlib for that).... just kidding ;-) [01:08] jander99: i'd set to incomplete, asking for confirmation and close after ~4 weeks of no answer. [01:10] Ampelbein: /me is ashamed to admit he doesn't even close his own bugs after stuff getting fixed [01:10] Ampelbein: Done. I also explained 7.04 is EOL but the package is available in Hardy and Intrepid. If it gets a hit confirming the existence in Hardy or Intrepid we can go from there. [01:10] but then again, not many ppl open as many bugs as me :) [01:10] jander99: thanks. [01:12] Ampelbein, no problem. I'm tired of seeing so many bugs that may or may not seem meaningless against the raw number of open bugs. So I'm trying to start with the oldest untouched bugs and get them someplace. [01:13] jander99: feel free to close any of my opened bugs pre-jaunty [01:13] and even those..... [01:14] I'm on karmic so I can't test heh [01:14] jander99: if you have any questions, ping me, I'm usually around [01:14] Well at this point I'm going through "New Undecided" sorted by least recently updated. So I'm dealing with bugs from 2007. [01:14] YoBoY did a great job a few months ago closing over 200 of my bugs [01:15] jander99: I've been filing bugs since 2006 [01:15] eheh [01:15] so you will find bugs from me for sure [01:16] I'm still just finding it hard to determine whether a bug is truly valid or not. I'd rather not invalidate a bug if its of some importance and still exists in the latest stable release or an LTS release. I'd at least like to bring them back to the attention of someone who could make a more definitive choice than I can. [01:17] bugabundo: did you get the multiple volume controls ??? [01:18] andresmujica: yep [01:18] jander99: just keep in mind most of those are now too old.... users gone, users that can't retest, fixed, etc [01:19] a few months ago a triagger touch a bug I filed on 6.10...... yeah right! so now what? kill it [01:55] * BUGabundo stolen from @yofel: gn folks [mv /dev/awake /dev/bed] === Hellow_ is now known as Hellow [03:52] Did I handle this bug right? bug 129702 [03:53] Launchpad bug 129702 in human-cursors-theme ""Loading" mouse pointer's hotspot is off" [Undecided,Confirmed] https://launchpad.net/bugs/129702 [04:01] * micahg is checking... [04:02] MT-: no, unofrtunately [04:03] what should I have done better? [04:03] I believe he was stating that it still exists on the current ubuntu release [04:03] Your intent was correct [04:03] if the bug was limited to the EOL release it would have been the correct action [04:04] oh - i thought that's how he meant it [04:04] and you were also correct to quote the CoC even though he was aware of it, he was not atbiding by i [04:04] *abiding by it [04:04] so, +1 for effort [04:04] :) [04:05] I'd mark it confirmed and check upstream for a related bug [04:05] * micahg is not quite sure where upstream is for this [04:05] I tried to reproduce it myself on 9.04 [04:05] and to save yourself anotehr screaming match [04:05] oh? [04:05] and it doesn't happen? [04:05] no [04:06] I'm wondering if him using the prereleased version may have screwed up a config though [04:06] then set back to incomplete and see if the user is running 9.04 [04:06] possibly [04:06] * micahg doesn't know too much about themes [04:06] possibly video driver related? [04:06] are you using the fglrx driver? [04:07] I am on my desktop [04:07] My laptop is just intel :( [04:08] micahg: would lspci be helpful perhaps? [04:08] lshw -C video will tell you [04:09] his original report showed fglrx [04:09] neat command :) [04:10] micahg: what command shows what driver is being used? [04:10] what do you mean? [04:11] to see if they actually are using fglrx? [04:11] in the output of lshw -C video, it shows the driver usually [04:11] http://pastebin.com/f4404f48d [04:12] line 11 :) [04:12] oh - mine doesn't have that :P [04:12] it doesn't have a configuration line? [04:13] configuration: latency=0 [04:13] that's the line [04:14] ah, then are you using hte free intel drivers? [04:14] yup [04:15] yeah, I think it only displays restricted drivers [04:15] but I"m not sure [04:15] oh [04:17] Is it only a gnome issue? [04:17] or any flavor of ubuntu with the theme? [04:18] * micahg can test with fglrx [04:18] how do I enable a theme? [04:18] you means there's more than just one flavor!? :P - I forget that there's anything other than a cli install sometimes. [04:19] * micahg is running Xubuntu [04:19] gnome-apearance-properties i believe [04:19] * micahg doesn't have that... [04:19] * MT- has no idea [04:19] * micahg might have a live CD around... [04:20] * MT- uses obconfig :P [04:20] * micahg will try with a LiveCD in Virtualbox [04:20] actually - all I use anymore is vim .conf/opebbox/rc.xml :P [04:20] that's what I did - except I installed [04:25] a VM test might not be valid [04:26] it has its own video drivers [04:27] that's what I did first - I did try my desktop with the fglrx driver too [04:29] micahg: If a bug is confirmed, where do you assign a bug in the mouse? [04:30] Hi all. I'm working on resolving an older bug, number 125609, and the issue is with the source package from the maintainer of that package. How do I deal with this case? [04:31] er, bug 125609 [04:31] Launchpad bug 125609 in irqbalance "X is required to build irqbalance" [Undecided,New] https://launchpad.net/bugs/125609 [04:33] MT- what do you mean? [04:34] jander99: have you seen the reply to that bug? [04:34] micahg: I was looking at another bug with the mouse pointer and I confirmed it. [04:35] ah, ok [04:35] MT-: I would ask in #ubuntu-x [04:36] micahg: Yes, I've read it. I can confirm the bug exists as the reporter has stated. Should I file a bug upstream and just label it confirmed? The upstream is google code, and I'd rather not file the bug myself. But its not actually a bug in Ubuntu, just the package itself. [04:37] ok [04:37] jander99: are the build dependencies actually required? [04:38] micahg: Makefile for irqbalance calls gccmakedep (which I don't have on my system). I guess I could fire up my VM and see how to get gccmakedep [04:41] jander99: you can check on packages.ubuntu.com [04:42] MT-: was the theme bug that the arrow and the spinner show? [04:44] jander99: that's in xutils-dev [04:45] I don't understand why you need to buld xutils-dev to make a package with it [04:45] micahg: Thanks, packages.ubuntu.com is being terribly slow for me. So I think its confirmed for Ubuntu, yet its an issue for the maintainer of the package, not for Ubuntu. [04:45] *build [04:45] yeah [04:45] it seems to be broke [04:45] I had it installed [04:45] so I checked with dpkg -S executable [04:45] ugh [04:46] you know what I mean [04:46] micahg: it was that the pointer moves when going from the waiting to normal pointer [04:47] "As this pointer has a throbber superimposed onto a normal arrow" [04:47] micahg: Yes, thank you. I guess I'll mark as confirmed, at least in the way he worded it. I'm trying to see how far back this particular version goes. I could direct the reporter to file a bug with the package maintainer. hmm. [04:47] jander99: I don't know if it is confirmed [04:47] I'd say hop in #ubuntu-x and ask them [04:48] MT-: not quite sure what a throbber is [04:48] it has the spinner on the arrow [04:48] it doesn't move... [04:48] at least in the LiveCD [04:48] again, maybe it's an fglrx issue [04:48] * micahg would probably need gnome to test and that's not happening :) [04:49] I tested in gnome [04:49] indeed, but you don't have fglrx [04:49] I don't test much on this system - it's pretty trimmed down [04:49] I do on my desktop ;) [04:49] you can hop in #ubuntu-x and see if anyone has fglrx and gnome [04:49] is that where you tested? [04:49] yup [04:50] 64 bit or 32 but? [04:50] *bit [04:50] 32 [04:50] ok [04:50] it's an old old junker [04:50] with what version of Ubuntu, Jaunty? [04:50] ya [04:51] MT-: actually apport-collect would probably be better [04:52] we need to confirm he is on Jaunty [04:52] MT-: have you seen the responses page? [04:52] sorry [04:52] just saw your comment on the bug [04:53] I wonder if this would be the right package for that mouse bug - xserver-xorg-input-mouse [04:53] bug #? [04:53] 259060 [04:53] bug 259060 [04:53] Launchpad bug 259060 in human-cursors-theme "left handed cursor does not switch pointer orientation" [Undecided,New] https://launchpad.net/bugs/259060 [04:54] hmmm [04:54] what did ubuntu-x say? [04:54] nothing yet [04:55] quiet bunch in there. [04:55] well, it is the weekend [04:55] Yeah. [04:55] and the people in europe are still sleeping [04:55] weekend is the busiest time for me [04:55] MT-: I would say it depends if there is already some way for the theme to know if it's right or left handed [04:56] if that exists and the theme is choosing to display the same thing, it's a wishlist in the theme [04:56] I tried other themes with the same result [04:56] otherwise, it would be in the theme and the mouse driver [04:56] idk if that changes anything [04:56] MT-: same as? [04:56] it changes or no? [04:56] no change [04:57] i suspect it's not just ubuntu though [04:57] I don't wanna test either :P [04:57] ok, I'd say check with ubuntu-x tomorrow to see if that's supported [04:57] ok [04:58] no point in making lots of noise in the bugs [04:58] thanks :) [04:59] np, feel free to come back with more questions [04:59] I think bug stuff is done for me tonight - I need to go to work soon. I'm thinking of getting there about 0000 instead of my nromal 0200 [04:59] ah, ok [04:59] * micahg is just starting for the night :) [04:59] micahg, I downloaded the irqbalance package and the Makefile has gccmakedep in it as well. I think the Ubuntu package is just a debianized version of the vanilla package. [05:00] that's why my ssytem was running hot! [05:00] that's usually how it is jander99 [05:00] I left the vm on [05:00] ah [05:00] jander99: can you make it with just xutils-dev installed? [05:01] I'll try that, stepped outside for a moment. Built a VM today and snapshotted it with a default Jaunty64 install. [05:01] Gonna come in handy heh. [05:17] micahg: Thanks for your help, getting late here so I'll work on this bug tomorrow. Hopefully I can get some sort of resolution. :) [05:34] ok [05:37] @config list plugins.bantracker.bansite [05:37] MT-: Error: 'supybot.plugins.bantracker.bansite' is not a valid configuration variable. [05:37] lol = wrong chan [05:42] @bugtracker add malone malone https://launchpad.net/malone Malone [05:42] MT-: Error: You don't have the admin capability. If you think that you should have this capability, be sure that you are identified before trying again. The 'whoami' command can tell you if you're identified. [09:23] I want to close a bug for the first time in launchpad. [09:24] https://bugs.launchpad.net/bugs/86103 is a (meanwhile fixed) Java6 bug. [09:24] Launchpad bug 86103 in sun-java6 "azureus-> java: xcb_xlib.c:50: xcb_xlib_unlock: Assertion `c->xlib.lock' failed." [High,Fix released] [09:24] https://bugs.launchpad.net/ubuntu/+bug/181582 is a duplicate, set to no project and with status "new" [09:24] Launchpad bug 181582 in ubuntu "java application are not working anymore (dup-of: 86103)" [Undecided,New] [09:24] I would set the duplicate to project java6 and afterwards close it fixed. [09:24] Is taht right? === yofel_ is now known as yofel [09:46] Well, I now found, that a duplicate cannot be closed, if the original bug is still open for another project. [09:47] Thanks for not helping. Quite a nice first bug triaging experience... :\ [09:49] !weekend [09:49] It's a weekend. Often on weekends, the paid developers, and a lot of the community, may not be around to answer your question. Please be patient, wait longer than you normally would, or try again during the working week. [09:50] (particularly applicable on sundays) === WelshDragon is now known as Fluffles [10:35] hi [10:36] i fixed a bug in Usplash.. it's my first time doing something like this.. where should i post/tell/write the fix ? [10:37] hi folks, I would like to track bugs reported over ubuntu and looking for a query to select all ubuntu bugs... any idear ? [10:38] bossekr: https://bugs.edge.launchpad.net/ubuntu [10:38] I'm looking for something like http://bugs.debian.org/cgi-bin/pkgreport.cgi?maint=bossekr%40debian.org [10:39] luca__: first, a bug haas to be filed [10:39] where ? [10:39] My first time.. [10:40] ah usplash pacakge? [10:40] then follow this procedure: https://wiki.ubuntu.com/MOTU/TODO#Patch%20Testing%20and%20Review [10:40] well there is a bug in the source of usplash.. [10:40] yes, but a report needs to be filed to track the change [10:41] luca__: https://edge.launchpad.net/ubuntu/+source/usplash/+filebug [10:41] hmm, not sure bossekr [10:44] bossekr: check in #ubuntu-motu to see if they have any tricks [10:44] don't know if anyone's around though [10:47] will launchpad close bugs for ubuntu if there is a Close: statement in previous versions ? [10:53] previous versions? [10:53] if the appropriate message is in teh changelog it will close it [10:53] they can be made in debian too and when we import, it will close the bug [10:55] well i added my fix to this bug report https://bugs.edge.launchpad.net/ubuntu/+source/usplash/+bug/257181 [10:55] Launchpad bug 257181 in usplash ".text_background does not palette color correctly" [Undecided,New] [10:56] luca, that won't work [10:56] hm ? [10:56] you can't just add fixes as text [10:56] why not ? [10:57] You need to provide a debdiff or at least a patch file: https://wiki.ubuntu.com/MOTU/TODO#Patch%20Testing%20and%20Review [10:58] whats a patchfile :P ? [10:58] gah this looks like work... [10:58] create a patch file between the original and the revised versions [10:59] the bug is not that important that i would do this Oo [10:59] but I think the motus want a debdiff [10:59] They're very busy... [10:59] -__- well I will try it [11:01] it depends how fast you want it to get in really... [11:01] :P [11:01] eventually, someone will see what you posted [11:01] and do the work [11:01] well it's my first time doing this.. so it looks a little confusing to me.. [11:02] but if they have a debdiff, it might make it into karmic, or you can ask them if it's worth it [11:02] #ubuntu-motu can help you [11:02] +1 for effort though :) [11:18] usplash source: out-of-date-standards-version 3.7.3 (current is 3.8.0) [11:19] huch ? [11:19] does this mean i have old sources ? [11:19] maybe [11:19] what version did you pull down [11:19] hm i got my source from ubuntu server.. [11:19] it usually means the package needs to be update [11:19] updated by the maintainer [11:19] don't worry about it [11:19] hm okay [11:22] buhhh [11:22] i think i have my debdif now [11:23] debdiff [11:25] ok, someone can probably help you with that in #ubuntu-motu [11:25] * micahg is signing off [15:53] bananeweizen: triaging isn't necessarily about closing bugs. its about getting them into a state that the developers can work on it. There are a lot of intermediate things that can stop a bug in this process. Things like incomplete information, or finding duplicates. You best first triage experience should be working with another triager to understand the process. Hands on is the best way in this case. [15:53] * bcurtiswx glues micahg down [15:53] ahahaahahahah [15:54] bcurtiswx: nice definition [15:54] bcurtiswx: what did micahg do this time? [15:54] BUGabundo: thanks.. and micahg said they were signing off, so i stopped this from happening [15:55] i know its like 4 hours later [15:55] but better late then never they say [15:57] but micahg is not here [15:57] but give me context [15:57] I have no idea what you are refering to [15:57] (04:25:20 AM) ***micahg is signing off [15:58] its like 9am on a sunday... im still not all "there" [15:58] $ dateSun Jul 19 15:58:36 WEST 2009 [15:58] almost 4PM [15:58] nice [15:59] im just starting my Sunday === scream is now known as NVS_retired === NVS_retired is now known as scream [17:46] hello world [17:46] so, I have this Ubuntu that doesn't log into X from GDM, but if you VT1 -> startx works. nothing in dmesg, messages nor Xorg.log nor ~/.xsession-errors. Someone want to point me what to debug before I reinstall this? [17:47] are you running karmic or jaunty? if karmic i thought i saw some discussion about problems that way [17:51] hey LimCore. you are on the wrong # [17:51] #ubuntu-bugs is to help bug triage [17:51] for support please visit #ubuntu [17:51] or #ubuntu+1 for karmic. [17:51] thank you [17:55] Im not here for support, BUGabundo, you seem to miss the point, please read again [17:55] LimCore: just did. that doesn't seem appropriated for this channel [17:56] not that if someone knows, can't help you ! :p [17:56] Triaging bugs consists of several things: * Ensuring that new bugs have all the necessary information. [17:57] yes true [17:57] LimCore: do you have a specific bug # you are working with? [18:02] Is packages.ubuntu.com still down? [18:02] bdmurray: if you are available, may I PM you? [18:03] evanrmurphy: that's so naughty of you :) === scream is now known as NonvocalScream [18:04] jander99: seems so http://isthisdownforyou.com/?url=http%3A%2F%2Fpackages.ubuntu.com%2F [18:05] nice site [18:05] eheh [18:05] found it like 2 weeks ago [18:05] very good to remote test a site [18:05] BUGabundo: Thanks. Is there another way to check what package a particular file resides in? [18:06] jander99: there is apt-file search xxx [18:07] Will that search for files not installed on my system? [18:07] jander99: dpkg -S PACAKGE [18:07] jander99: it will search on your apt DB [18:08] jander99: yes it will [18:21] I'm working on bug 125609 and think I have a solution. it requires changing the source, how should I proceed? [18:21] Launchpad bug 125609 in irqbalance "X is required to build irqbalance" [Undecided,New] https://launchpad.net/bugs/125609 [18:22] jander99: have you talked to ubuntu-x? [18:22] hey micahg [18:22] hi BUGabundo [18:23] micahg: Hi, no need to. gccmakedep is the same as gcc -M. I just changed the Makefile so it used gcc instead of gccmakedep and thus ends the dependency of xutils-dev [18:23] bcurtiswx: not yet, because while gathering info to report the bug, I seem to resolve it [18:23] jander99: process for patches is here: https://wiki.ubuntu.com/MOTU#MOTU Processes [18:23] that's not right... [18:24] https://wiki.ubuntu.com/MOTU/TODO#Patch%20Testing%20and%20Review [18:24] that's better [18:24] LimCore: evev if fixed for you, maybe having that info where some other user with the same prob, can find it, would be kewl, right? [18:24] jander99: does the programs need xutils though? [18:25] well, doesn't look like it by the dependencies [18:25] ... [18:25] micahg, no, as far as I can tell it only depends on xutils because the Makefile calls a binary in it. [18:25] ok [18:26] I'd say go for it if you can, that wiki page denotes the process [18:28] BUGabundo: yeap I will probably report the bug, ONCE I am done fixing and testing it [18:29] eeh [18:29] ok ok [18:35] What kind of diff does Ubuntu prefer, in terms of a patch? [18:35] a branch on launchpad jander99 [18:36] or a debdiff, per the wiki [18:38] micahg: old wiki entrie? [18:38] not necessarily [18:38] IDK [18:38] you can ping ubuntu-motu as it's their entry [18:40] This is my first time writing a patch. So I feel a little lost. heh [18:41] ok, I'd say hop in #ubuntu-motu for help, we just get the bug to Triaged, they take it from there [18:42] micahg: Ok, thanks. You guys have been great help since I'm still a newb at this heh [18:42] no problem, we love people coming in and helping [18:46] i code as part of my graduate studies, but ive really never seen a basic code for gnome. Is there a place I can find one, maybe to get a better understanding of it? [18:47] basic code? [18:47] more like a "hello world" type gnome code [18:47] give beginners a taste [18:48] bcurtiswx: #ubuntu-motu would be the place to ask I think... [18:57] "micahg1 seems to be unliked too. He/She got beaten 1 times. " [18:57] "pedro_ is a very loving person. He hugged others 14 times. " [18:58] * BUGabundo yeah BUGabundo is reading #s stats again :) [18:58] maco wrote the longest lines, averaging 57.0 letters per line. [18:58] #ubuntu-bugs average was 51.0 letters per line. [18:58] BUGabundo wrote the shortest lines, averaging 31.4 characters per line. [18:58] d'oh [18:58] BUGabundo spoke a total of 39508 words! [18:58] BUGabundo's faithful follower, hggd, didn't speak so much: 38571 words. [18:58] lol [18:58] Channel average was 8.04 words per line. [18:59] http://ubuntustats.dnsalias.net/ubuntu-bugs.html [18:59] bcurtiswx1 [18:59] wtf :P [19:00] "BUGabundo always lets us know what he's doing: 162 actions!" [19:00] bcurtiswx: better register that and merge with your nick :) === bcurtiswx is now known as bcurtiswx1 === bcurtiswx1 is now known as bcurtiswx [19:02] done [19:04] why are some people blue [19:07] ah? [19:08] * BUGabundo points finger to Gender separation!!! bad andresmujica [19:09] * micahg thinks it's fairly random [19:15] no Gender separation!! until a few months ago i was pretty sure that lean was a male name.. until i saw a video from her !!! [19:16] heehhehehehe [19:16] andresmujica: sent you the avatar link. did you get ir ? [19:16] *it [19:16] micahg: I think I've gotten this bug triaged correctly. Can you take a look and let me know if there's anything else I can do? bug 125609 [19:16] Launchpad bug 125609 in irqbalance "X is required to build irqbalance" [Undecided,New] https://launchpad.net/bugs/125609 [19:16] yeap.. just regenerated the page.. let's take a look [19:17] jander99: what do you think the importance should be? [19:17] !importance [19:17] You can learn about setting bug importance at https://wiki.ubuntu.com/Bugs/Importance [19:18] Considering there is a binary available, and this is a very corner case, I'd say low. [19:18] I agree [19:19] andresmujica: any way to link google code bugs up top, or does there need to be a project for the package? [19:20] hmm, i believe a project for the package is needed.. not sure... [19:20] jander99: you should probably subscribe to receive updates and update the bug if upstream gets back to you [19:20] ok [19:20] I'm going to mark triaged -> Low as jander99 upstreamed it [19:20] micahg: Thanks. :) [19:20] np, thank YOU for doing the work [19:21] were you at this all night? [19:22] Little bit last night, little bit today. Maybe 3 hours total? Alot of that just learning proper methods and such. [19:22] ah, ok [19:23] Procedures on the wiki are a bit...generic. No one's fault as there is a learning curve to all this. [19:23] well, you can propose changes to the wiki [19:24] MT-: you are unbelievable. [19:24] Well unfortunately there aren't really changes to the wiki that need to happen, at least not yet. Once I get more experience at triage I might see a better way to do things, then make a proposal. [19:25] ok [19:26] ping MT- [19:27] micahg: You were looking at bug 129702 with me. Could you please talk to alex-weej. He's obviously not listening to anything I'm trying to tell him. [19:27] Launchpad bug 129702 in dmz-cursor-theme ""Loading" mouse pointer's hotspot is off" [Undecided,Confirmed] https://launchpad.net/bugs/129702 [19:27] alex-weej: I'm assuming you're on jaunty [19:28] * MT- will just listen [19:28] micahg: and karmic [19:29] * micahg thought so... [19:29] MT-: you cannot assume because the bug is reported against an older release that the user is using the older release [19:29] MT-: you could do yourself a favour when "triaging" bugs like this and check the upload date of the latest version of the software [19:29] er. *should* not assume [19:29] alex-weej: is the theme now correctly labeled in the bug? [19:29] micahg: I did ask though [19:30] hggdh: right :) [19:31] alex-weej: MT- is new at this, new triagers sometimes get overzealous in their quests, there's no need for hostility in the responses [19:31] alex-weej, I understand you are upset on not really much being done on this bug, but *please* be nice. [19:31] sorry [19:32] please keep in mind that most here are volunteers. Being agressive is a most assured way of being left aside [19:32] alex-weej: both MT- and I tried to reproduce without success, but that might have been because we were trying with the human theme instead of the dmz theme [19:32] i am sick of having to "defend" bugs that have no reason to have expired, that's all [19:32] micahg: I did try with dmz theme as well, just fyi [19:33] micahg, I have to get on the road to Austin, will log in later. Can you please keep on with this> [19:33] ? [19:33] it definitely happens with dmz. dmz has a lot of faults, really. [19:33] you shouldn't have to defend, but you can't expect everyone to have the same results you do when testing [19:33] alex-weej: if possible for you add an screencast showing the symptom with latest release. [19:33] if we can't reproduce, we generally ping to see if it's still relavent [19:33] indeed [19:33] micahg: i can when i have installed ubuntu on about 20 machines since and seen it on all of them ;) [19:34] andresmujica: I still don't see my avatar there :( [19:34] micahg: the problem here is that even if the hotspot was closer, the drawing is half a pixel too high up in the source svg [19:34] bugabundo: still processing ubuntu channel is a bit big.. also i've added ubuntu+1 .. [19:34] alex-weej: I reset the bug to new, please post which Ubuntu version and a screenshot so that we know what to look for [19:34] great [19:34] aaaaargh [19:35] micahg: please, [19:35] * BUGabundo points to apport-collect BUGID [19:35] just go to firefox, click a link, watch the cursor jump left-right [19:35] * micahg is running xubuntu, can someone with gnome try [19:35] mine doesn't jump... but the text beneeth it does !:( [19:35] BUGabundo: !? [19:35] alex-weej: bug please [19:35] bug 129702 [19:35] Launchpad bug 129702 in dmz-cursor-theme ""Loading" mouse pointer's hotspot is off" [Undecided,Confirmed] https://launchpad.net/bugs/129702 [19:35] https://bugs.edge.launchpad.net/ubuntu/+source/dmz-cursor-theme/+bug/129702 [19:35] https://bugs.launchpad.net/ubuntu/+source/dmz-cursor-theme/+bug/129702 [19:35] Launchpad bug 129702 in dmz-cursor-theme ""Loading" mouse pointer's hotspot is off" [Undecided,Confirmed] [19:36] calm down guys! one is enough ! :p [19:36] 3 different URLs [19:36] hehe [19:36] :P [19:37] bugabundo: found the error... you were listed twice... [19:37] oops [19:37] luckily there aren't many apps that make use of "left_ptr_watch" [19:37] but as a web page is loading in firefox [19:38] you get it [19:38] then when it stops loading, it goes back to left_ptr [19:38] alex-weej: is this gutsy only? [19:38] I'm on karmic [19:38] karmic [19:38] and jaunty [19:38] and intrepid and hardy and gutsy [19:38] ok [19:38] should add that to the OP desc [19:39] why? [19:39] the package version is the same [19:39] in all versions [19:40] also don't confirm your own bugs! [19:40] indeed, stuck at 0.4.1 [19:40] BUGabundo: i am well within my rights to confirm it if i have tested it on a range of machines [19:41] alex-weej: a more descriptive description would be better, rather than don't touch, I'm updating with pacakge version [19:41] tricky , but I conced on that [19:41] I don't agree [19:41] I cant test this [19:41] it could be human error [19:41] in general [19:41] i could be moving the mouse right and left [19:41] yeah [19:41] i suppose [19:41] :P [19:42] alex-weej: it doesn't matter how many machines you have tested on. you don't want to comfirm your own bugs [19:42] s/comfirm/confirm [19:42] i'll stop confirming my own bugs when people stop resetting them to Incomplete on a whim [19:42] :P [19:43] Incomoplete is not a closed status. It's used when more information is needed. [19:43] MT-: this is one of the better bug reports that hasn't been closed and re-opened every 6 months [19:43] it's just an in-built reaction now to put it "back" to confirmed [19:43] alex-weej: incomplete means the triager feels theres more information needed... [19:44] basically i just don't see how ubuntu is going to get that level of polish if minor bugs like these which are starved of development time just "vanish" and wait to be re-reported [19:44] the whole ethos of people assuming old bug reports are invalid is wrong [19:45] granted, on this one, it seems people are having difficulty reproducing [19:45] i will update the description when micahg is finished [19:45] alex-weej: I don't think thats' the assumption necessarily [19:45] but usually, time fixes these things [19:45] I updated it already [19:45] alex-weej: try uploading a screencast to watch the bug in action [19:46] it's over the top, i can describe how to do it [19:46] andresmujica: will you try it? i will explain exactly now [19:46] go on [19:46] and if i can articulate it properly, i will post the same instructions [19:46] andresmujica: launch firefox, load any web page [19:47] * BUGabundo listens in [19:47] * yofel too [19:47] click a link on said web page, move the mouse pointer away from the link so that the pointer changes from the "hand" to the "pointer with a rotating circle thing" [19:47] * simon-o too [19:47] * bcurtiswx three [19:47] then wait till the next page stops loading [19:47] and watch the actual arrow part of the cursor move [19:47] more than 1 pixel [19:48] actually, exactly 1 pixel i think :) [19:48] and about half a pixel down [19:48] wait [19:48] let me test [19:48] * MT- tries again [19:49] can't reproduce [19:49] * MT- fails [19:49] or I'm doing it wrong [19:49] * bcurtiswx can't reproduce [19:49] * andresmujica kills firefox again to test it... [19:49] * alex-weej is in awe [19:49] ok, video time [19:49] ahahah [19:49] sorry alex-weej [19:49] I don't see this on firefox 3.5 [19:49] neither do I [19:49] I'm - and im sure everyone else- is not trying to say you are wrong [19:50] we just can't see it [19:50] Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2a1pre) Gecko/20090718 Ubuntu/9.10 (karmic) Minefield/3.6a1pre ID:20090718185927 [19:50] t's not the browser... [19:50] I believe he said it happens in firefox and epiphany [19:50] I never saw the "rotating thing" [19:51] what mouse pointer did you have as the next page was loading? [19:51] the arrow one [19:51] just a plain arrow? [19:51] without rotating [19:51] go here: https://bugs.launchpad.net/ [19:51] click the launchpad icon in the top left [19:51] and move the mouse immediately underneath it [19:51] the rotating thing is shown when the other page is downloading ... [19:51] maybe my connection is too fast [19:51] * MT- still does not see reproduction [19:52] I have just enough lag time [19:52] andresmujica: can you confirm then? [19:52] nop, no confirmation. [19:52] alex-weej: if you'd like to upstream to debian or whoever is the original source, I'd be happy to mark triaged and we can forget about it [19:53] already done [19:53] it was fine [19:53] i brought it up directly with Jimmac [19:53] he admitted it was there, and did nothing about it [19:53] probably fixed it in SuSE [19:53] ok, but we need a link to an upstream bug to change the status in LP [19:53] alex-weej: can't see it either on LP page [19:54] what screencast software should i use? [19:54] gtkrecordmydesktop [19:54] istanbul doesn't seem to capture properly [19:54] vlc ? [19:54] adobe! :P [19:54] * BUGabundo slaps MT- [19:55] sorry, had to todd out humor [19:55] andresmujica: package? [19:55] alex-weej: vlc ! [19:55] its shorter to type :) [19:55] alex-weej: sudo apt-get install gtkrecordmydesktop [19:55] !info gtk-recordmydesktop [19:55] just paste it :p [19:55] micahg: gtk-recordmydesktop (source: gtk-recordmydesktop): Graphical frontend for recordmydesktop. In component universe, is optional. Version 0.3.7.2-2ubuntu2 (jaunty), package size 79 kB, installed size 564 kB [19:55] auch [19:55] - [19:55] hyphen :P [19:55] missing - [19:56] see andresmujica ... smaller is better [19:56] * BUGabundo at least in this case.... [19:56] sudo apt-get install gtk-recordMyDesktop [19:56] got it! [19:57] can't wait for you guys to see this [19:57] and then go "ah yes, mine does that too!" :P [19:57] us either [19:57] http://launchpadlibrarian.net/29257745/out.ogv [19:58] I do see what he's referring to in that image - that's not dmz, that's human - isn't it? [19:59] isn't that just the circle thing when it vanishes? I don't see a movement [19:59] s/image/vid/ [19:59] * micahg also can't see anything [19:59] proper lol [19:59] i am gonna have to break this down further [19:59] let's see if i can take 2 screenshots in rapid succession [19:59] look at the left side of the cursor [19:59] mouse* [19:59] ah, are you saying after the page stops loading the cursor jumps? [19:59] err... [20:00] micahg: ya [20:00] * micahg sees that in the vid [20:01] * MT- still does not see it with that icon on his system though [20:01] Obviously not bumping mouse either [20:01] I see the vid. but I don't have the circle on my cursor [20:01] BUGabundo: that was changed in FF3.5 [20:02] ahh [20:02] yeah, I can see it [20:02] I get the animated circle counting like a clock. with little lines..animated working one.. [20:03] in epiphany, it jumps a pixel or 2 [20:03] micahg: so we do finally have enough for you to confirm it? [20:03] I don't think it's gnome specific though [20:03] anyone know how I can tell what theme I'm using in Xubuntu? [20:04] I'm using the Crystal SVG icon set [20:04] I think it might be an X bug... [20:04] Mine doesn't move the overlay of the animation disappears is all... [20:04] cursor is independent of icon set afaik [20:04] so then it probably is an X bug [20:05] let's go talk to ubuntu-x [20:05] lajjr: what icon theme? [20:05] human is fine [20:05] dmz is not [20:05] we ship dmz as default since gutsy btw [20:05] mine human.. [20:05] human was default on my liveCD [20:05] that's why then [20:06] fyi - on my laptop - I use the standard X icons - nothing special like dmz or human... no jump [20:11] micahg: what liveCD? [20:11] i can't even GET a human cursor theme on Jaunty here [20:11] Jaunty and64 [20:11] same here [20:11] amd64\ [20:13] when you change to DMZ theme [20:13] does it look any different? [20:13] * micahg would have to reload the liveCD [20:14] you are running Ubuntu? [20:15] i don't even have a /usr/share/icons/Human/cursor.theme [20:16] $ ls /usr/share/icons/Human/ [20:16] total 40K [20:17] lrwxrwxrwx 1 root root 39 2009-07-06 15:24 /etc/alternatives/x-cursor-theme -> /usr/share/icons/DMZ-White/cursor.theme [20:17] Human is the icon set there [20:17] not a cursor theme [20:21] my mistake [20:22] ubuntu-x seems to be away for the weekend [20:22] I'll ping them tomorrow [20:24] i'll confirm it, because I see the cursor move, but I think the bug is not in the theme [20:25] cursor theme is just a set of icons, right? [20:26] maybe it's a missing icon between the themes... [20:28] I confirmed the bug [20:28] ok... I'm getting irritated... :P [20:28] and I'll follow up with ubuntu-x later this week [20:28] why MT-? [20:28] can we figure out what package this is in? [20:28] now that it's confirmed, I wanna fix it [20:29] MT-: fixing isn't the task of this channel... [20:29] first I wanna figure out what package it's in so I can try to reproduce it on another system - then I want to fix it [20:29] micahg: I'll take it elsewhere :) [20:29] triagers get it into the hands of the developers to fix [20:29] well [20:29] your time might be better spent elsewhere until ubuntu-x tells us where the bug belongs [20:30] I sugeest subscribing to the bug [20:30] I'm in the artwork team [20:30] and you'll see the update when/if I change the package [20:30] that's great [20:30] we need more artwork people [20:31] but it might not be an artwork problem [20:31] as I'm trying to state :) [20:31] That's where I got it from - and since I commented, I'll keep the updates going [20:32] good [20:32] offtopic - but this is why I'm in that team - https://edge.launchpad.net/ubuntu-drupal-countdown [20:32] but I'm sure that there are other bugs in those pacakges that need a hgu [20:32] hug [20:32] speaking of which [20:33] * MT- hugs alex-weej [20:34] * alex-weej hogs MT- [20:34] I am too much of a hog for just a hug [20:34] you can grab the DMZ theme from svn: https://forgesvn1.novell.com/svn/opensuse-art/trunk/cursors [20:34] :) [20:34] and that made me laugh for the second time today [20:34] not 100% sure that is actually the latest, i doubt novell still use svn [20:37] alex-weej: it happens in white and black? [20:38] for some reason i can't activate DMZ-Black [20:38] some bug in gnome metathemes i guess [20:38] so not sure [21:20] hey all, i have a bug that upstream went to fixed.. should i let bug watch updater to change LP status, or should I change it myself? [21:21] actually nvm [21:21] bug that is fixed upstream.. fix committed? or fix released? [21:23] supposedly LP should update, but sometimes it doesn't work at all. [21:23] also for desktop bugs -if i'm not wrong- commited is when upstream commits the fix... it seems to vary according to the area... [21:24] ok, thanks andres :D === scream is now known as NonvocalScream [21:29] bcurtiswx: always commited until a package has been built [21:34] on a tottally unrelated storie [21:34] I just noticed the circle thingy on my mouse [21:34] while reading emails on kmail [21:35] I don't notice any side way movement on it [21:35] lol [21:35] alex-weej: ^^^^^^^^^^ [21:35] but then again this is not the same test case :) [21:35] I'm not clickin on anything [21:35] but now I notice the darn circle [21:35] so thanks you alex-weej :\\ [21:35] i've seen that "side way" movement.. but didn't pay attention to it up today.. lol [21:36] ahahahaaha [21:36] so alex-weej *was* right? [21:37] (07:57:01 PM) alex-weej: can't wait for you guys to see this [21:37] (07:57:06 PM) alex-weej: and then go "ah yes, mine does that too!" :P [21:37] brb [21:37] need to move to the actic [21:37] it just took an army to find it :P [21:37] I did _not_ find it yet [21:37] see it* [21:38] after all the crap I'm doing to test stuff on my own system - I think it's time to reinstall :P [21:39] in a week or so :) [21:48] bug 400946 [21:48] Launchpad bug 400946 in linux "[karmic] loadavg is 0.00 0.00 0.00 all time" [Undecided,New] https://launchpad.net/bugs/400946 [21:48] anyone of you are affected by this one? === geser_ is now known as geser [22:03] Hi all. I have a problem with cryptestup. On ubuntu 8.04 i can mount it using 'sudo cryptsetup luksOpen /dev/sdf crypti'. On ubuntu 9.04 this gives: Command failed: cannot acces device. Is this a known issue? [22:10] back === micahg1 is now known as icahg === icahg is now known as micahg [22:40] Need guidance again. :) bug 154443, at what point is a bug considered so out of date, and how should it be handled in a case like this? [22:40] Launchpad bug 154443 in restricted-manager "Boot splash screen is garbled at shutdown in Gutsy" [Undecided,New] https://launchpad.net/bugs/154443 [22:41] jander99: ping the user and see if it's an issue with Jaunty CD [22:42] jander99: the goal I think is to fix bugs, but also not make hte reporter feel unimportant [22:42] micahg: Easy enough. Keep the status the same or will a change be needed there as well? [22:42] incomplete [22:42] until you get a response [22:43] !status > jander99 [22:43] jander99, please see my private message [22:43] Hi all. I have a problem with cryptestup. On ubuntu 8.04 i can mount it using 'sudo cryptsetup luksOpen /dev/sdf crypti'. On ubuntu 9.04 this gives: Command failed: cannot acces device. I could file a bugreport on this, but it would simply be: it does not work. Not very helpful. Is there a way to get cryptsetup to give a more verbose output? [22:43] (05:43:03 PM) ubot4: Factoid 'status' not found [22:45] ha [22:45] ok [22:46] jander99: https://wiki.ubuntu.com/Bugs/Status <-- keep it bookmarked.... [22:47] micahg: I'll keep it next to the Responses bookmark. Thanks. [22:48] np, keep asking questions :) [22:48] Trijntje: I don't know too much about that program [22:48] I'm sure I'll have plenty until I get my feet properly wet in the way things go. [22:49] Trijntje: you can try to find out in support [22:49] #ubuntu [22:49] or open the bug and ask how to provide more info [22:49] It's Sunday and most people are here, but not here [22:50] micahg: I tried support, but they didn't know. So i thought i'd ask in #bug to see if it is a known issue [22:50] ah, idk [22:50] let's see if someone else can jump in here [22:50] yes, or maybe ill try again later this week. [22:52] trijntje: does that program need a special lvm crypto module ? i'm aware of a bug related to it... [22:53] anderesmujica: i'm not sure, but lsmod shows dm-crypt is loaded [22:55] andresmujica:I'm rather new to all this, so i don't understand all suggestions [23:03] * jander99 thinks someone should go push the power button on packages.ubuntu.com [23:06] * BUGabundo kicks jander99 arse to make him jump to england [23:06] haha. Quite a jump across the Atlantic. [23:09] * BUGabundo kicks jander99 *harder* [23:11] another question. What do I do if a bug is reported against an LTS that still has support, but the package in question is not available in newer releases? [23:23] jander99: similar case to yesterday's one... desktop support for LTS has ended (unless is 8.04) and it's mainly security support... it must be a big problem to get solved.. generally you should test against the latest version available... maybe ping the latest uploader if the package has a newer version solving the issue that can go via backports... [23:24] had to tell to be honest. forwarding the bug upstream could help also. but probably is false to expect getting a fix on something that is not even in newer versions. [23:32] andresmujica: Thanks. In this particular case, the package does not even exist in Jaunty. Can't tell when the package was dropped, since packages.ubuntu.com is still down. [23:34] jander99: rmadison or use launchpad.net/ubuntu === BUGabundo1 is now known as BUGabundo