/srv/irclogs.ubuntu.com/2009/07/29/#ubuntu-irc.txt

Q-FUNKelky: Pricey says you're the one I should ask to set my cloak?01:53
elkyQ-FUNK, sec (providing actual URL rather than just username would have been quicker)01:56
elkyPricey, you still around?01:58
Priceyelky: yep01:58
elkygo for it.01:58
PriceyQ-FUNK: all set.01:58
naliothQ-FUNK: got an actual URL01:58
naliothahh01:58
elkynalioth, yeah i know. i had to wait for firfox to boot up then type it in01:59
Q-FUNKcheers! :)01:59
zj3t3mjucan I take a Ubuntu cloak?14:59
erUSULzj3t3mju: are you ubuntu memeber ? launchpad url ?14:59
bazhangzj3t3mju, are you an ubuntu member14:59
erUSULmember*14:59
bazhang!member | zj3t3mju15:00
ubottuzj3t3mju: Want to become an Ubuntu member? Look at http://www.ubuntu.com/community/processes/newmember15:00
zj3t3mju:-/15:00
zj3t3mjuerUSUL: https://edge.launchpad.net/~mr.lequoctuan15:00
zj3t3mjuI has an unaffiliated but i want to use ubuntu cloak :P15:01
Myrttizj3t3mju: you don't seem to be Ubuntu member though15:01
erUSULzj3t3mju: do not see the ubuntu member group in your launchpad page :| as Myrtti points out15:02
snadgeinteresting idea that is non unique that could be discussed17:25
snadgethe creation of a new support channel for ubuntu17:25
snadgefor people who know how to read forums, wiki and use google17:25
Myrttisay that again?17:25
snadgeok rephrased for the international people whos first language may not be english17:26
Myrttiok, I read the first sentence the third time and I think I got it now17:26
snadge"if anyone wants to, less discuss an idea that has been thought of already by numerous people"17:26
snadgelets not less sigh.. i have a laggy ssh and a poor keyboard17:27
snadgeit doesn't really matter anyway, the 2nd and 3rd lines are more important ;)17:27
snadgeother less significant distros.. like centos and suse, have smaller support channels17:28
snadgebut as such, the quality of the support is much higher17:28
ebelso #ubuntu-slightly-knowledgeable ?17:28
snadgebingo17:28
Myrttisnadge: a) what kind of pop quiz have you thought of issuing people that want to join it?17:29
snadgesimple.. just kickban people who ask questions that are too easy to solve17:29
Myrttiright17:29
snadgewith the reason "go back to #ubuntu n00b"17:29
snadgeok maybe thats a bit harsh.. im open to better ideas17:29
ebelcommunity enforced?17:29
ebel"Sorry you should ask in #ubuntu"17:30
ebeljust repeat that till they go away?17:30
MyrttiI don't see a future for this, but go ahead17:30
snadgebut the topic should clearly state.. that if your question exists in the forums, wikis, or less than 5 minutes on google.. its not appropriate for this channel17:30
ebelSo JFGI ?17:30
ebel:P17:30
snadgethe idea is to encourage people to do this first, before wasting everybody's time17:31
snadgeirc is not a replacement for a small amount of effort on the behalf of the person asking the question17:31
snadgeits incredibly frustrating when you have a REAL question17:31
snadgethat somebody might be useful to help with.. AFTER you have already done the above17:32
snadgeto see a flood of questions being made by people who obviously havn't bothered17:32
snadgethe centos channel is heaps better for example17:33
snadgeyou get intelligent people asking real questions the majority of the time17:33
snadgeperhaps the #ubuntu-advanced channel could have registration17:34
snadgeand in order to use it, you have to be a member17:34
snadgein order to become a member.. you need to pass a small test17:34
ikoniasnadge: the consensus is that the current setup is the best setup17:36
snadgelike "what is the link to the wiki?" and "what is google used for?"17:36
snadgesure it might sound elitist, but theres a point to it.. i love ubuntu, i dont bother with #ubuntu17:37
ikoniathat's your decision not to17:37
ikoniathe majority of users get what they need from it at all levels17:37
snadgewhen you say "consensus" is this personal opinion or actual consensus17:37
snadgebecause the idea to split the support channel into two.. is certainly not unique17:38
ikoniamost people I've seen talk about the channel17:38
snadgeand very much welcomed by more advanced ubuntu users17:38
ikoniasnadge: many people have talked about splitting it, but the cons far out way the pros17:38
Myrttisnadge: actual consensus reached during several discussions that have basically suggested the same thing over the years17:38
snadgeit sounds like i need to join the ubuntu team then17:38
ikoniawhat ubuntu team ?17:38
snadgei dont know.. it is a community after all but i dont actually contribute anything17:39
snadgeapart from advocating its use to people occasionally17:39
ikoniasign up the mail lists lots of discussion on htere17:39
ikoniathere even17:39
snadgei dont want to have to get mark involved.. hes busy enough as it is ;)17:40
snadgewhat are the cons then?17:40
snadgei cant believe the cons outweigh the pros.. and that there is consensus on this subject.. that seems ridiculous to me17:41
snadgeplease someone enlighten me on the opposition to this idea17:41
ikoniasnadge: splitting user base, administratoring more channels,17:41
Myrttisnadge: where to draw the line for advanced vs. newbie, who's to manage the channel, who guarantees there's enough population in both to keep the quality of the answers etc.17:41
ikoniait's gone around a few times17:41
PiciYou're splitting up the finite resource, the volunteer supporters.17:41
snadgesplitting the user base.. check.. administering more channels.. meh, whatever.. where to draw the line? thats easy.. already told you guys.. its obvious17:42
snadgewhos to manage the channel.. anybody17:42
Myrttisnadge: so, who is going to draw that line and where?17:42
ikoniasnadge: it's obvious to you - other people disagree17:42
Myrttino, it's not obvious.17:43
snadgeif its in the wiki or the forums, or easily locatable on the first page of google or close enough to17:43
snadgethen people will be warned17:43
ikoniasnadge: warned ?/ I don't think so17:43
snadgeto go to the other channel or to do the above first17:43
ikoniasnadge: no17:43
erUSULsnadge: i can tell that as a helper keeping up with more channels (someone even proposed splitting by topics sound;wifi etc) is not easy17:43
ikoniasnadge: it's a help channel people can be shown those resources as part of the help17:43
erUSULnot for me at least17:43
Myrttisnadge: so you mean that whoever is administering the channel, should ask the question they've asked, check forums, google and whatever and then kick if there is an answer?17:43
snadgeif i go into the #ubuntu-devel channel and ask more serious support questions17:44
Myrttiwhat an godawful mess to do17:44
snadgei am warned that it is not the place to do so17:44
snadgeso its not without precedent17:44
snadgeMyrtti: yes17:44
ikoniasnadge: but it is the place to do so17:44
snadgesame argument applies to the more serious support channel17:44
snadgerepeat offenders are simply banned17:44
ikoniasnadge: what if there are only 2 people in it17:44
* Myrtti moves out the discussion17:45
ikoniasnadge: and 14000 in #ubuntu17:45
snadgeover time it will grow17:45
ikoniasnadge: you ask advanced questions in #ubuntu - you get kicked, you should be in the advaned channel with 2 people17:45
ikoniasnadge: really, some of the other ubuntu specific channels have not17:45
snadgeno if you want to ask advanced questions in #ubuntu17:45
snadgego right ahead17:45
ikoniasnadge: you can't have that17:45
ikoniasnadge: you've said - it's not the placve17:45
ikonia#ubuntu-advaned is the place17:45
snadgeyes you can.. it doesnt work both ways17:45
* Pici is confused17:46
ikonianot fair on the new users to get croweded with your advacned questions17:46
snadgeyou can ask advanced questions in #ubuntu if you want to17:46
snadgebut you cannot ask simple questions in #ubuntu-advanced17:46
snadgeits simple17:46
ikoniasnadge: no - you've said - it's #ubuntu-advanced for advanced questions17:46
snadgeno i havnt17:46
snadgei have just clarified my position17:46
ikoniasnadge: not fair on the new users to get focus of their simple questions in #ubuntu17:46
snadgeyes it is17:46
erUSULsnadge: see here https://bugs.launchpad.net/ubuntu-community/+bug/39279917:46
ubottuLaunchpad bug 392799 in ubuntu-community "#ubuntu too noisy to be useful" [Medium,Confirmed]17:46
ubot4Launchpad bug 392799 in ubuntu-community "#ubuntu too noisy to be useful" [Medium,Confirmed]17:46
snadgethey might learn something17:46
ubot4Launchpad bug 392799 in ubuntu-community "#ubuntu too noisy to be useful" [Medium,Confirmed] https://launchpad.net/bugs/39279917:46
Picisilly bots.17:46
ikoniasnadge: not if it's over their head17:46
ikoniasnadge: bottom line is, it's been discussed in detail many times and the cons always out weight it17:46
snadgeit looks like i will have to talk to mark then :P17:47
ikoniasnadge: ok17:47
ikoniasnadge: don't get what you want - talk to mark17:47
snadgethats what the boss is for, to sort out messes like this17:47
ikoniathat attitude looks good17:47
snadgethat people cant agree upon17:47
ikoniago for it17:47
erUSULsnadge: see the #ubuntu-meta channel idea on the bug report17:47
snadgeyou've already said.. its been debated repatedly17:47
snadgeand no result17:47
Picisnadge: There is governance in place for for the Ubuntu IRC Community17:47
erUSULsnadge: it is close to what you are looking for ?17:47
ikoniayup, so go for it17:47
snadgeso its time for more serious action17:47
ikoniastop talking then and get on with it17:48
* Pici sighs17:48
Piciikonia: stop17:48
snadgei will check #ubuntu-meta and that bug report of course17:48
Picisnadge: You're free to make a suggestion on that bug report and when we schedule our next IRC Council meeting you're free to attend as well.17:50
snadgethe meta idea looks promising17:50
snadgeits better than the current situation17:50
PiciI think the metabot itself is down for server maintenance at the moment however.17:51
snadgebut it doesnt address the large volume of people that ask irritatingly stupid questions17:51
ikoniaPici: I'm mailed ljl to host it17:51
snadgeand i hate to put it that way.. because it makes me sound like a debian user17:51
snadgeand defeats the purpose of ubuntu "linux for human beings" and it violates the premise "there is never a stupid question, only stupid answers"17:51
ikoniaeveryone has to start somewhere17:52
PiciEveryone was new once.17:52
snadgeright.. all im proposing is isolating these people17:52
snadgeexactly17:52
ikoniawhy ? so they can't learn from experienced people ?17:52
snadgeno they can join the advanced channel and LISTEN17:52
ikoniajust ignore the questions you find stupid17:52
snadgetheres just too much noise for me.. call me a grumpy old man.. whatever17:53
ikoniaok - that's you17:53
ikoniathe majority are very pleased with it17:53
snadgei avoid the channel... because its irritating17:53
ikoniathat's your call17:53
snadgeyou've obviously never been in #centos or even #opensuse17:53
snadgeits like a breath of fresh air17:53
ikoniayes, very often17:53
ikoniait's much much smaller and has a smaller user base17:53
PiciThe IRCC is more than happy to listen to suggestions, but we haven't heard one that makes a compelling argument for splitting the channel.17:53
snadgeyes.. which appeals to people like me17:53
ikoniait's also more commonly used for a server platform17:53
ikonia join #ubuntu-server for a more fair comparrison17:54
ikoniathat's more like centos and opensuse, and gets some quite advanced questions17:54
snadgeright but if i ask a sun java question in there17:54
snadgethats offtopic17:54
ikoniano it's not17:54
snadgeif it relates to the web browser plugin17:54
ikoniajava is used on the server17:54
snadgespecifically17:55
snadgeand if im then told to ask in #ubuntu.. i'd rather self terminate ;)17:55
snadgei did ask.. i got one psuedo response.. and then nothing17:55
ikoniasnadge: then join ##java or #ubuntu-mozilla17:55
ikoniathere are more specific channels with specialist people17:55
ikoniais it #ubuntu-mozilla-team sorry ?17:55
ikonia(just an example)17:55
snadgei suppose i _could_ do a channel list17:56
ikoniathere are some very cool specialist #ubuntu channels17:56
ikonia#ubuntu-desktop for example, some really focussed discussion on the desktop products17:56
ikoniathat may suit your needs better17:56
ikonia(from your example)17:56
PiciBut those aren't support channels, those are team channels which may not want us funneling support questions to them.17:57
Picisnadge: Anyway, the best thing to do here would be to consolodate your ideas and put them in as a suggestion on the bug report.17:58
snadgeits okay i am not the entire community17:58
snadgehttps://help.ubuntu.com/community/InternetRelayChat17:58
snadgethis page would've been useful to me before i started this discussion17:59
snadgethe irony being, i was advocating people read the wiki first17:59
snadgeand it pissed me off when people didnt17:59
Pici!irc17:59
ubottuA list of official Ubuntu IRC channels, as well as IRC clients for Ubuntu, can be found at https://help.ubuntu.com/community/InternetRelayChat - For a general list of !freenode channels, see http://freenode.net/faq.shtml#channellist - See also !Guidelines17:59
snadgeright.. if i read the wiki i would've known that.. im not your typical ubuntu user though.. but i am lazy, and prone to bouts of stupidity just like anyone else18:00
snadgei shall eat humble pie18:00
ikoniaeveryone makes mistakes, that's why it seems a little harsh on people learning in #ubuntu18:00
snadgeyeah but sometimes you just want to smash ur head into a table repeatedly18:01
ikoniaby your own definition you'd have not been allowed a voice in the advanced channel18:01
ikoniasnadge: everyone gets like that, I understand that18:01
snadgeubuntu is just too popular ;)18:02
ikoniathat is an issue that's hard to manage18:02
snadgemaybe i should go back to using debian j/k18:02
snadgeon the plus side.. the debian folks must be loving it18:03
snadgeubuntu has soaked up all of the noobs ;)18:03
ikoniasome of them have really gone onto some great contributions though18:04
jussi01snadge: we prefer you dont use "noob" and so on ;) new users or similar ;)18:04
snadgewell we were all noobs once, and im clearly capable of eating humble pie18:04
jussi01!noob | snadge18:05
ubottusnadge: Acronyms or statements like noob, jfgi, stfu, or rtfm are not welcome in this channel. Period.18:05
snadgeso i don't necessarily mean it in a derogatory way18:05
snadgeknowing why they're not welcome makes it all the more amusing though18:05
snadgebut point noted, i shall refrain18:05
snadgenoob! jfgi, stfu or rtfm! hahahaha sorry18:06
snadgewhy is that so amusing18:06
ikoniasnadge: on a serious note, it can be quite rewarding to join #ubuntu and take a few new users under the wing, find some that are strugglging and take them to one side to help explain how to use the wiki well, google, etc etc, they normally come back stronger18:08
ikoniait's a good way to contribute to the community and has some solid rewards as well as make the channel better18:08
ikoniait's a good way to help clear the channel of the obvious questions to, lots of the more regular helpers put the time in that way and it seems to pay back really well18:09
snadgeagreed.. this has been very productive and educational :P18:17
snadgethe only reason it began as a rant.. is due to my unwarranted frustrations18:17
snadgebut as is the case, it usually turns out there is a practical explanation for everything18:18
snadgethe only reason i went down that path to begin with.. is because i felt i was not alone in my frustrations18:18
snadgewhich has built up over time i might add.. to the point where i make a ridiculous amount of effort to solve things myself, before considering asking in #ubuntu.. and the odd occasion when i actually do.. it just re-inforces that frustration18:20
snadgewhen i see that others dont put in that much effort to fix it themselves.. it used to upset me, hence what i thought was justification for splitting the support channel in two18:23
popeySounds very much like a second level support much as you would get in many IS Departments..18:50
popeyfirst level take the question, may be able to deal with some common FAQs, and pass upstream to 2nd level (#ubuntu-advanced or whatever) for ones they can't solve18:50
popeyi too have had problems on ubuntu and consider myself somewhat clueful, and when i ask a slightly tricker question in #ubuntu I get the IRC equivalent of "blank looks"18:51
popeyaccepting the points made about dividing support resource, more channels and so on.18:53
snadgeascii stupid question, get a stupid ansi ;)18:59
jussi01anyway, this issue is due to be discussed in the IRC COuncil meeting on Sunday, so maybe you want to collect your thoughts for then?19:01
snadgesure.. where is the irc council meeting19:01
jussi01#ubuntu-meeting at 0700 UTC19:02
jussi01https://wiki.ubuntu.com/IrcTeam/IrcCouncil/MeetingAgenda19:02
erUSULFYI someone contacted me about a non aproved ubuntu channel could you take a look at --> http://paste.ubuntu.com/236087/20:20
nikoalways the same guy, erUSUL, Nehyx20:30
erUSULniko: i suppose it is personal for him at this point20:31
nikoyes i'm sure20:32
erUSULniko: as i said when he came here. he should be still klined imho20:32
nikoyes :)20:32
erUSULniko:he floded in my channel today again... looks like his neighbor (the one he steals the wifi from) rebooted the router and he got new and shiny ip to continue flooding and bveing an a**hole20:34
erUSUL:|20:34
nikowhen ?20:34
nikouBOTu-fr helps ?20:34
nikoah your channel ?20:34
nikonot u-es ?20:35
PicierUSUL: Thanks for the heads up on that channel.20:36
erUSULniko: yesin #ubuntu-es and yes the bot cought him20:36
nikook20:36
erUSULPici: the thanks go to sebsebseb20:36
snadgeestúpido idiota ;)20:37
jussi01For all those interested, here are some points to be discussed at the IRCC meeting on sunday (2nd aug). comments are welcome, but please think before you comment.  https://wiki.ubuntu.com/IrcTeam/IrcCouncil/IRCteamproposal20:51
nikojussi01: good idea, the +v here20:54
jussi01:)20:54
nikobut, that could be difficult to have a specific cloak for guy can manage #ubuntu-* loco channel20:55
jussi01specific cloak?20:55
jussi01I dont think I mentioned cloaks...20:55
nikoso each guy with +v must have access on each loco channel ?20:57
jussi01niko: nope, just if you have access on $locochan then you get +v20:59
erUSULwhere is the meeting channel ?21:08
erUSULand hour ?21:09
naliotherUSUL: #ubuntu-meeting has been the place for years now21:15
erUSULnalioth: thanks21:15
nikoif you request an ubuntu membship you will know :)21:16
erUSULsome of this days i will have to finally do it21:21
jussi01erUSUL: have you read the page up there? ^^ it concerns you also Id think... and your opinion is wanted also...21:22
erUSULjussi01: yes read it. the part about voice/devoice yourself as an indication of aviability seems redundant. if i'm away the person will know when trying to contact me...21:24
naliotherUSUL: but it would save time for everyone if they didn't have to do so21:24
jussi01erUSUL: not really the point. its so easy to see who is available right now. might be more important in -ops though.21:24
nikojussi01: +v will depends away status ?21:25
jussi01niko: idea is +v would be used like freenode stats p21:26
nikook21:26
nikoso you need a bot here21:26
erUSULnalioth: jussi01 how would people now the +v is an indication of aviability ? they will see a bunch of nicks with +v others without wonder for a split second what is that about and ask to the whole channel anyway21:26
nikobut in fact this channel is really quiet :)21:26
jussi01niko: We are attempting to change hat by making it more useful and intuitive21:27
nikook21:27
jussi01niko: and erUSUL dont forget to put your points on the wiki so they get discussed at the meeting21:27
nikoyes21:28
erUSULok21:29
erUSULjussi01: maybe that would work only for people like you (can give cloaks etc) to give an indication to people like me as to who ca i ping if someone request one... currently i just ping evryone i remember can give the cloaks...21:40
erUSULjussi01: the cloaks is just an example... its the same for other isuues only someone whith power (member of the council staffer etc) can handle21:41
jussi01erUSUL: thing is, this channel is supposed to be for international IRC ops and issues. So we want to make it more useful to you all.21:42
jussi01niko: why would we need a bot?21:45
nikoif you want somethings away aware, you have no choice21:46
jussi01niko: no, just when you are "available" you voice yourself. simple.21:46
nikoah ok21:46
m4verUSUL: wouldn't it be a good time to bring the issue about pelicano and #ubuntu-es management?22:13
erUSULm4v: to be honest i was hoping to not have to bring this up. i really do not like the current situation but on te other hand i also would not like to make a "mutiny" :(22:19
m4vit is not mutiny, I mean about giving you more control over #ubuntu-es22:26
erUSULm4v: well i will have to bypass pelicano given he is mia and when online he does not respond22:28
m4vpelicano is hardly around, nor available.22:28
nikoerUSUL: it's still an issue, you should ask for +F22:28
m4vthe foundership of the channel isn't the problem, but that you need of pelicano for editing the access list22:30
niko+f should help so22:31
ubot4niko: Error: I am only a bot, please don't think I'm intelligent :)22:31
nikoubot4: i don't think that22:31
ubot4niko: Error: I am only a bot, please don't think I'm intelligent :)22:31
* erUSUL :)22:31
niko!dis moi un truc22:31
ubottuSorry, I don't know anything about dis moi un truc22:31
uBOTu-frUn truc a jocelyn.22:31
nikoi like my Megahal plugin :)22:32
erUSULso how would i go about requesting the +Ff ? easy process?22:33
nikoask pelicano :)22:34
erUSULniko: have done via email twice; no reponses so far22:34
nikotry memoserv :)22:34
erUSULonly 300 chars :(22:38
niko'give me power, lamer'22:39
nikoxD22:39
m4verUSUL: many memoservs?22:42
erUSULm4v: done a memo and yet another mail...22:43

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