=== asac_ is now known as asac
[01:51] <BUGabundo> done for tonight
[01:51] <BUGabundo> bye
[01:51] <micahg> bye
=== scream is now known as NonvocalScream
=== NonvocalScream is now known as scream
[05:28] <grepory> Is the HowToTriage maybe out of date?  I'm looking at bug 410126 which seems fairly incomplete to me... and the wiki says to change the status and then add to the "Comment on this change" field--which doesn't appear to exist.  Just add a comment to the bug, and the subscribers should be e-mailed, yes?
[05:28] <ubot4> Launchpad bug 410126 in gnome-terminal "install real player 11 gold" [Undecided,Incomplete] https://launchpad.net/bugs/410126
[05:30] <micahg> yes, you change status to what's appropriate and comment
[05:30] <grepory> kk.
[05:30] <micahg> You can do that at the top of the bug vs the bottom
[05:39] <micahg> grepory: is that you, grep in the bug?
[05:39] <grepory> yeah
[05:39] <micahg> ok, so first, there was no commnet
[05:39] <grepory> *nod* i was still writing it
[05:40] <micahg> ok
[05:40] <grepory> heh.  a little slow.  i am stealing your "Thank you for reporting this to Ubuntu."
[05:40] <micahg> if you click the little arrow at the top of the bug, you can enter the comment and change the status at the same time
[05:40] <Hobbsee> one has to wonder how the guy ever thought that was an appropriate bug report.
[05:40] <micahg> well
[05:41] <micahg> it oculd be a packaging request in a bad form
[05:41] <grepory> i was going to try to be diplomatic about it
[05:41] <grepory> Thank you for reporting this to Ubuntu.  Would you mind clarifying what, specifically, you were attempting to do?  If there was a problem during Realplayer 11 Gold installation process, please describe it.  It would also be helpful to include steps to recreate the problem.
[05:41] <grepory> fair? helpful?
[05:41] <micahg> well, we don't support medibuntu
[05:41] <Hobbsee> micahg: yeah, that was my first thought
[05:41] <micahg> oops
[05:42] <micahg> I meant real player
[05:42] <micahg> medibuntu does
[05:42]  * Hobbsee would be surprised if realplayer was even redistrubutable
[05:42] <Hobbsee> * redistributable
[05:42] <micahg> so you can convert to question and use the medibuntu text on teh responses page
[05:42] <grepory> i don't think it is.
[05:46] <micahg> grepory: you still there?
[05:46] <grepory> sorry
[05:46] <micahg> it's ok
[05:47] <grepory> my internet connection is comcastic
[05:47] <micahg> just wanted to make sure I didn't scare you off :)
[05:47] <grepory> so on top of what i said, maybe see if it's a packaging request as well?
[05:47] <micahg> that was an unusual bug :)
[05:47] <grepory> heh
[05:47] <micahg> no
[05:47] <grepory> yeah
[05:47] <micahg> you should convert to question as we cannot pacakge it
[05:47] <grepory> ahh. k
[05:47] <micahg> and use the medibuntu response text
[05:47] <micahg> as they have it
[05:48] <micahg> well
[05:48] <micahg> actually
[05:48] <micahg> use the support reqyuest text for convert to qeustion
[05:48] <micahg> and then in the answer tracker, use the medibuntu text
[05:49] <micahg> sorry for the confusion
[05:49] <grepory> nono it's ok
[05:49] <grepory> i gotcha.
[05:54] <grepory> well that was satisfying and easy.
[05:54] <micahg> grepory: Great job!
[05:55] <grepory> micahg: thanks!
[05:57] <micahg> Hobbsee: is signing the CoC requried for BugSquad?
[05:57] <Hobbsee> micahg: i've no idea.  I'd expect you'd need to be an ubuntero for bugsquad, but they probably don't check it.
[05:58] <micahg> grepory: you might want to check that out on your launchpad user home paage
[05:59] <grepory> micahg: will do
[05:59] <micahg> great
[06:05] <kklimonda> micahg: it's required for bugcontrol
[06:06] <micahg> ah, ok
[06:07] <grepory> all done
[06:07] <grepory> thanks for pointing that out.
[06:40] <grepory> 410092 should probably be a question as well.  i was actually able to reproduce the bug--accidentally when i realized i imported contacts incorrectly.
[07:05] <thekorn> good morning bugsquad
[07:09] <grepory> gubordig
[07:11] <grepory> and goodnite!
[12:19]  * grepory yawns and stretches
[12:37] <LimCore> either pidgin is full of fail or jabber.org is worthless
[12:37] <grepory> i've not experienced pidgin fails
[12:38] <grepory> and use jabber in pidgin
[12:39] <LimCore> https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/410246
[12:39] <ubot4> Launchpad bug 410246 in pidgin "Adding contacts (buddies) fails epically - double contacts, can not delte, bad authorization" [Undecided,New]
[12:39] <LimCore> grepory: are you in jabber.org?
[12:39] <LimCore> grepory: what is your IM?  mine is limcore@jabber.org lets test, I will add first
[12:40] <grepory> no's.  i'd have to look at it.  on another xmpp im
[12:40] <LimCore> ok.  if anyone have account on @jabber.org and uses it in pidgin (or can do that just for test) then please ping me, best in 5 hours from now (~18:00 european) or later (work)
[12:41] <grepory> okay.  i'll set one up
[12:43] <grepory> oh weak..  work firewalls.
[12:44] <grepory> o
[12:44] <grepory> i'll look this evening, if someone else doesn't get to it first.
[12:52] <LimCore> added screenshot http://launchpadlibrarian.net/30000139/jabber-fail-3-times-contact.png
[12:55] <grepory> have you tried another xmpp service like google talk?
[12:57] <LimCore> not so much yet perhaps later
[12:58] <LimCore> I see this bug very very often.  please set it to medium when confirmed, it embarasses open IMs imho
[13:01] <andrea-bs> LimCore, I often experience this problem too
[13:01] <grepory> andrea-bs: are you using jabber.org or another xmpp service?
[13:02] <andrea-bs> grepory, jabber.org
[13:04] <LimCore> perhaps jabber.org is just worthless as I initially stated
[13:04] <LimCore> what is other popular open service to test on later?
[13:05] <LimCore> <Dimmuxx> LimCore: I think that's fixed in 2.6.0
[13:05] <grepory> limcore: i use google talk.
[13:05] <grepory> https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/138190
[13:05] <grepory> heh
[13:05] <ubot4> Launchpad bug 138190 in pidgin "Pidgin duplicates contacts in jabber/xmpp" [Unknown,Fix released]
[13:06] <grepory> http://developer.pidgin.im/ticket/479
[13:06] <grepory> Dimmuxx is correct
[13:08] <LimCore> can we backport this fix quickly
[13:08] <grepory> not sure.  i'm new to the bug team... as in.. on day 2.
[13:09] <LimCore> this really sucks, because, as result of this mess usually at least 2 part of the contact pair  seems other as offline (not authorized)
[13:09] <grepory> it's likely that you won't see 2.6.0 in ubuntu for a bit, as it's not yet released.
[13:09] <grepory> current version is 2.5.8
[13:11] <grepory> i'm going to mark the bug you filed  as a duplicate of 138190.
[13:11] <LimCore> thx.  also copy link to screenshot plz
[14:23] <LimCore> hey guys wtf,  https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/138190
[14:24] <LimCore> this really should be IMHO  medium
[14:24] <ubot4> Launchpad bug 138190 in pidgin "Pidgin duplicates contacts in jabber/xmpp" [Unknown,Fix released]
[14:24] <LimCore> it annoys every user of pidgin (one of main free IM)
[14:27] <grepory> i'm not on bugcontrol so i can't set the importance, but i'd probably agree with you.  it depends on what Core and Non-Core applications are.  See: https://wiki.ubuntu.com/Bugs/Importance
[14:40] <Hobbsee> wow, nice new launchpad  bits
[15:42] <grepory> Hobbsee: hmmm?
[15:47] <nanoman128> i think bug #409538 should be marked as wishlist
[15:47] <ubot4> Launchpad bug 409538 in ubuntu "file sharing out of box" [Undecided,New] https://launchpad.net/bugs/409538
[15:48] <pedro_> nanoman128, that should go to brainstorm, so invalid - wishlist.
[15:50] <nanoman128> hey pedro, I put the brainstorm comment there and wanted to mark it as invalid, but the wiki just says to put my above message on irc, should I update it to include mark as invalid as well?
[15:51] <nanoman128> *should i update the wiki
[15:55] <pedro_> nanoman128, mm the doc on the wiki is not really clear about it, it says feature request which not all of them should be send to brainstorm
[15:55] <pedro_> nanoman128, if a package is affected we should rather send them upstream (if it's an upstream package)
[15:56] <pedro_> nanoman128, but that bug is more like an idea to improve ubuntu
[15:56] <nanoman128> I'm looking at this page, https://wiki.ubuntu.com/Bugs/Responses#An%20idea%20to%20improve%20Ubuntu
[15:56] <pedro_> https://wiki.ubuntu.com/Bugs/Responses#An%20idea%20to%20improve%20Ubuntu
[15:56] <pedro_> we should probably make that more clear
[15:57] <pedro_> nanoman128, right, i was looking at https://wiki.ubuntu.com/Bugs/HowToTriage/#Feature%20Requests
[15:57] <nanoman128> ok
[15:57] <pedro_> which is not the same description but the same response is used there...
[15:57] <pedro_> nanoman128, we should probably update that anyways ;-)
[15:58] <nanoman128> yea
[15:58] <pedro_> nanoman128, will update that shortly
[15:58] <pedro_> thanks for raising it
[15:59] <nanoman128> np. thanks pedro_
=== ejat is now known as e-jat
=== pedro__ is now known as pedro_
[17:44] <maxb> Does anyone have any thoughts what package might be to blame for key mappings for the numeric keypad being broken in karmic?
[17:45] <maxb> erm, weird
[17:46] <maxb> my numpad is apparently trying to emulate a mouse
[18:09] <LimCore> maxb: perhaps by accident enabled some handicaped mode
[18:09] <LimCore> * accesibility
[18:09] <maxb> It seems so
[18:09] <maxb> Shift+NumLock turned it off again
[18:14] <grepory> interesting.
[18:14] <grepory> maybe now i can finally stop using a mouse for good.
[19:50] <sroecker> hi, can someone set bug 391768 to high please?
[19:50] <ubot4> Launchpad bug 391768 in nvidia-graphics-drivers-96 "nvidia-96-kernel-source fails to build on Karmic" [Undecided,Confirmed] https://launchpad.net/bugs/391768
[19:52] <hggdh> sroecker, done, thank you for your work there
[19:52] <sroecker> thanks :)
[21:37] <BUGabundo> hey
[21:39] <poningru> hey
[21:42] <LimCore> hggdh: can we set https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/138190 to medium?   Main free IM (pidgin) is failing in its basic functionality (contact list!) almost every time
[21:42] <ubot4> Launchpad bug 138190 in pidgin "Pidgin duplicates contacts in jabber/xmpp" [Low,Fix committed]
[21:43] <LimCore> its not just duplicates, it the fact that users there are NOT authorized
[21:53] <chrisccoulson> LimCore - why bother changing the importance? it's fixed upstream already - changing the importance won't achieve anything other than mailing everyone subscribed to it
[21:53] <BUGabundo> hey chrisccoulson
[21:53] <chrisccoulson> hey BUGabundo
[21:56] <LimCore> chrisccoulson: so what needs to be done to have this fixed for regular users?
[21:57] <LimCore> of ubuntu
[21:57] <chrisccoulson> LimCore - it will be in the next update of Pidgin in karmic
[21:57] <LimCore> 9.04 users need it also, as well as 8.10
[21:57] <chrisccoulson> why do they need it? it's not a bug that bothers many users, otherwide we'd get lots of duplicates
[21:58] <chrisccoulson> that bug has only one duplicate and not many subscribers
[21:58] <chrisccoulson> it's hardly SRU worthy
[22:05] <LimCore> chrisccoulson: it is a bug that affects EVERY user
[22:06] <LimCore> of this IM/protocol  (most popular)
[22:06] <LimCore> ok, except users that have 0 contacts ;)
[22:06] <chrisccoulson> LimCore - but it's still not an important issue. If it was, then users would be complaining everywhere. the fact that they aren't means most people aren't that bothered about it
[22:06] <LimCore> I recently seen 2 people with Pidgin and ubuntu, of course both where affected
[22:06] <LimCore> on top of my 3 PCs
[22:07] <chrisccoulson> and it doesn't affect every user - i'm not affected by it
[22:07] <LimCore> chrisccoulson: it is not totall blocker of functionallity sure, but it is annoying as hell
[22:07] <LimCore> chrisccoulson: really? what is your jabber jid?
[22:07] <chrisccoulson> i don't use jabber
[22:07] <LimCore> [23:06] <LimCore> of this IM/protocol  (most popular)
[22:08] <chrisccoulson> and even if it affects every user using that protocol, it's not something that is going to affect people day-to-day
[22:09] <LimCore> sure, just all people that try to use  most popular open source IM   on most popular open source protocol
[22:09] <chrisccoulson> it's not worth risking a regression that could seriously effect lots of people for a small issue that only really bothers a small number of people
[22:09] <chrisccoulson> unless you think that a serious regression is worth the risk for a fix for a small issue?
[22:09] <LimCore> and big number of people is using which open source IM and protocol?
[22:10] <LimCore> if you would be so nice to say
[22:10] <chrisccoulson> if it really bothered people that much on a day-to-day basis, then we'd see lots of duplicates and lots of people subscribed to that bug, and people complaining everywhere
[22:11] <chrisccoulson> but there arent
[22:11] <LimCore> sure, everyone is reporting bugs
[22:11] <LimCore> that is magical thinking to asume all users are good reporters
[22:11] <LimCore> well I actually talked to users that encounter this problems
[22:12] <LimCore> they are simply confused and blame it on Jabber - oh it is the way it works (omg what a crazy protocol, cant this open source guys do anything correct)
[22:12] <chrisccoulson> i still don't think it's worth a SRU, but i don't make those decisions anyway
[22:12] <LimCore> because  Jabber/XMPP  failure   will be one of first thing they encounter after switch to linux  (web browser, im, etc)
[22:13] <LimCore> that patch to fix this bug ALONE is rather short and simple,  perhaps just apply it on top of current version
[22:14] <LimCore> guys? good idea?
[22:14] <chrisccoulson> short and simple patches can still cause serious regressions
[22:14] <LimCore> true
[22:14] <LimCore> but we will test first
[22:15] <LimCore> if I can provide testing for it, then could we do it then
[22:15] <chrisccoulson> there are lots of small bugs in the stable releases, and there will always be a small number of users who think that a particular bug that affects them should be fixed above everything else - what makes this bug so different to the hundreds of other small bugs that could be fixed in the stable release?
[22:16] <chrisccoulson> !sru
[22:16] <ubot4> Stable Release Update information is at http://wiki.ubuntu.com/StableReleaseUpdates
[22:16] <LimCore> it is very visible,  happens always,  and confuses/annoys users ALWAYS  (for this, most popular, IM/protocol)
[22:16] <chrisccoulson> ^^^ that gives a pretty good idea of what is acceptable for a SRU
[22:17] <chrisccoulson> LimCore, but how many times a day will the average user experience this bug? does it affect their normal day-to-day work with this protocol?
[22:17] <LimCore> if he does not know workaround, then he will either    - see 2-3 copies of same contact with different status (annoying, confusing)
[22:17] <LimCore> or he will be not authorized to this contact (possibly blocking communication)
[22:18] <chrisccoulson> annoying, confusing - yes, but just like many other small bugs in the stable releases
[22:18] <LimCore> or, it can look like if the other user suddenly blocked him.   "omg my wife just banned me - I guess that thing with ex was serious for her after all!!!"   ;)
[22:19] <LimCore> its not a bug like a typo or like not nice icon - its a bug where I can't establish  double-side authorization, NEEDED to use xmpp properly/fully!
[22:20] <micahg> which bug is this?
[22:21] <LimCore> look at  http://launchpadlibrarian.net/30000139/jabber-fail-3-times-contact.png   - details -  https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/138190
[22:21] <ubot4> Launchpad bug 138190 in pidgin "Pidgin duplicates contacts in jabber/xmpp" [Low,Fix committed]
[22:21] <LimCore> ch
[22:22] <LimCore> chrisccoulson: in addition, when in the chat window, you always see the other person as offline!
[22:23] <micahg> pidgin provides their own backports
[22:23] <micahg> https://edge.launchpad.net/~pidgin-developers/+archive/ppa
[22:23] <LimCore> nice.  but, my goal here is to have it working for newbie users
[22:23] <micahg> it probably will in karmic
[22:24] <micahg> I have never seen this bug
[22:24] <LimCore> they just want to use IM, not to learn about PPAs (yet).   And they cant even authorize buddies in this Open source communicator - ah screw this communism I will go use ICQ!   ;)
[22:24] <micahg> LimCore: anyways, most newbies don't use jabber
[22:24] <LimCore> what they use?
[22:24] <micahg> AIM, MSN, or yahoo
[22:25] <LimCore> people that got convinced to switch to linux seem to use it a lot for IM
[22:25] <LimCore> and from the profile of pro-opensource users?
[22:26] <micahg> and the pidgin ppa is listed on pidgin.im
[22:39] <LimCore> it would appear in Poland Jabber is more popular;  Just jabber or gadu-gadu; probably because aim/msn/yahoo/icq was not popular
[22:44] <kklimonda> LimCore: well, more popular and popular are two different things ;}