/srv/irclogs.ubuntu.com/2009/08/13/#ubuntu-bugs.txt

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micahgogasawara: I replaced my laptop, should I close out old hw issues I had since I can no longer test anything?02:11
micahgassuming I was the only one with the issue of course02:12
ogasawaramicahg: yah that'd be great02:12
micahgok, thanks02:13
charles_kklimonda: IMO #407692 should be changed to `wontfix'.  it's not `incomplete' since we don't need any more information from the bug reporter05:16
charles_kklimonda: unless you got a better answer from the ubuntu-art team?05:16
kholerabbicharles_: have you considered using up and down arrows on the icon?05:40
dholbachgood morning07:10
thekorngood morning08:38
thekornand happy hugday08:38
seb128hey thekorn08:41
thekornhi seb12808:42
micahghi seb12808:54
seb128hey micahg08:54
micahgwould the crash in bug 410664 have been fixed with gtk 2.17.7?08:54
ubot4Launchpad bug 410664 in firefox-3.5 "firefox-3.5 crashed with signal 5 in _XError()" [Medium,New] https://launchpad.net/bugs/41066408:54
seb128micahg, I don't know there was quite som client side rendering fixes there08:55
seb128could be08:55
micahgok, I'll request user try with latest GTK08:55
seb128mdz_, ^ that seems similar to the issue you had some weeks ago, is there still a bug about that?08:57
seb128mdz_, the one where firefox was crashing when run by apport08:57
mdz_seb128, bug 40105508:58
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ubot4Launchpad bug 401055 in firefox "Gdk-ERROR **: The program 'firefox-3.5' received an X Window System error (BadWindow)" [Unknown,Confirmed] https://launchpad.net/bugs/40105508:58
seb128mdz, thanks08:58
seb128micahg, that's a duplicate of this one08:59
micahgah, indeed08:59
micahgexcept I can't seem to move a bug that's duped against it09:00
micahgmaybe someone else can?09:00
micahgbug 41268509:00
ubot4micahg: Bug 412685 on http://launchpad.net/bugs/412685 is private09:00
mdzmicahg, un-duped09:02
micahgmdz: where was that from?09:03
mdzmicahg, an apport crash report from https://bugs.edge.launchpad.net/~loedur09:03
seb128mdz, how did you have access to this bug?09:03
mdzseb128, I have LP super powers09:03
* seb128 wants those ;-)09:03
mdzthey marked the bug as a duplicate before the retracer found it, so I think the retracer skipped it09:04
seb128I've to ssh to retracers to subscribe the bug triage team to those every time which is boring09:04
mdzseb128, how about having the retracer always subscribe a "retracer team" of people who can see the core dumps?09:06
seb128could be a good idea yes09:07
seb128I will talk with pitti about that again when he's back09:07
micahgmdz: is bug 412010 the same?09:15
ubot4micahg: Bug 412010 on http://launchpad.net/bugs/412010 is private09:15
micahgTHe first 4 of the stacktrace were the same09:15
seb128micahg, could be, hard to say without looking at the issue in details09:16
micahgthe next one is XRemoteClient::CheckChildren instead of XRemoteClient::CheckWindow in yours09:16
micahgseb128: how much of the stacktrace needs to match to be a dup?09:16
mdzmicahg, that one had no sensitive info in it (had been retraced), so I've just marked it public09:17
mdzseb128, you are in crash bug triagers, right?09:17
seb128micahg, depends, I don't know this codepath enough to tell if that's the same issue09:17
seb128mdz, yes, but the team is only subscribed after retracing09:17
micahgok09:17
mdzseb128, right, 412010 was retraced, was wondering if you could see it09:18
seb128I can09:18
seb128the only bugs I can't see are the ones not retraced yet09:18
seb128and I often need to visit those when retracers crash on a bug to see what is wrong09:18
seb128or untag09:18
seb128anyway no big deal we have a subscribe command, it's just a ssh away ;-)09:18
jarlenhow is the hug day of the week going?11:49
* matti hugs jarlen 11:56
matti;d11:56
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dholbachPackaging Training Session "On-Call Review" with cjwatson, seb128, james_w and me in 12m in #ubuntu-classroom12:49
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MacSlowpedro_: I'm here in any case13:28
pedro_MacSlow, nice, I was about to ask to what's the status of bug 402246, you commented there but didn't changed the status/importance ;-)13:29
ubot4Launchpad bug 402246 in notify-osd "Title has no limit of lines" [Undecided,New] https://launchpad.net/bugs/40224613:29
MacSlowpedro_, updated13:31
pedro_MacSlow, thanks13:31
pedro_MacSlow, may you look at bug 401602 ?13:55
ubot4Launchpad bug 401602 in notify-osd "First notification appears as a GtkMessageDialog" [Low,New] https://launchpad.net/bugs/40160213:55
* MacSlow looks13:56
MacSlowpedro_, updated14:03
* pedro_ updating the hug day page14:03
pedro_MacSlow, could you look at bug 410870 ?14:29
ubot4Launchpad bug 410870 in notify-osd "ActionInvoked and NotificationClosed signals alwas have zero ID" [Undecided,New] https://launchpad.net/bugs/41087014:29
pedro_brb14:30
MacSlowpedro_, hm... ID-couter incremeant works14:45
MacSlowpedro_, I'd set 410870 to "Needs more info" but I can't find that option14:53
pedro_MacSlow, incomplete is the needinfo on lp, i'll set that for you14:54
MacSlowupdated14:54
pedro_MacSlow, what do you think about bug 381416 and bug 37109314:54
ubot4Launchpad bug 381416 in notify-osd "notify-osd should have a close button" [Wishlist,New] https://launchpad.net/bugs/38141614:54
ubot4Launchpad bug 371093 in notify-osd "[wishlist] Click to dismiss" [Wishlist,Confirmed] https://launchpad.net/bugs/37109314:54
pedro_they're requesting a similar feature: able to dismiss the notification, one with a button and the other with a click14:55
MacSlowpedro_, well that's for the bin if ask me (or the design-folks)14:56
MacSlowpedro_, people just didn't read the spec of notify-osd14:56
MacSlowpedro_, not having a close-button to dismiss notifications is a design-feature and not missing functionality14:56
MacSlowpedro_, design-folks and me say "won't fix" pretty clearly to this14:58
pedro_MacSlow, roger, may you add a comment there?14:59
MacSlowF**K15:02
MacSlowadded the commnt to the wrong bug15:02
MacSlowcan I delete comments?15:02
pedro_MacSlow, mm nope you cannot...15:03
MacSlowpedro_, well I commented and set to "Won't fix"15:04
pedro_awesome :-)15:04
MacSlowpedro_, should it stay for "Wishlist"-importance?15:04
pedro_MacSlow, yeah, it was a feature request but closed as won't fix it's ok to stay with that importance15:06
KD8FYTHowdy all15:29
KD8FYTI have been using ubuntu since version 5, and ran into a problem after the latest upgrade from 8.10 to 915:29
KD8FYTI have dont lots of reading on the internet as well, and no resolution15:29
KD8FYT*done15:30
KD8FYTwell shit15:33
bddebianBoo15:43
hggdhbaboo, sir15:49
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pedro_MacSlow, have you seen bug 347565 ?16:44
ubot4Launchpad bug 347565 in notify-osd "notication window does not follow panel" [Medium,Confirmed] https://launchpad.net/bugs/34756516:44
pedro_MacSlow, it was milestone for jaunty but didn't make it, do you have any updates on it?16:45
MacSlowpedro_, sorry no16:54
MacSlowpedro_, positioning is tricky because of metacity and compiz needing two separete code-paths for handling positioning16:55
pedro_MacSlow, shall we move the milestone to later then?16:55
MacSlowpedro_, set it to karmic16:55
pedro_MacSlow, ok will do , thanks16:55
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plarsseems ubuntu-bug has issues when calling it on a .crash file17:32
plarsyou just get a popup saying "no such file or directory"17:32
plarsanyone aware of a workaround for this?17:32
pedro_plars, perhaps use apport-cli -c ?17:35
plarspedro_: cool, I'll suggest that... thanks!17:36
pedro_you're welcome17:36
* plars didn't realize apport-cli would handle crash files too, I've gotten too lazy with ubuntu-bug for everything :)17:36
bdmurrayplars: I'd report a bug about that too, it'd make sense for ubuntu-bug to work with crash files17:48
plarsbdmurray: it already exists:18:08
plars<bdmurray> plars: I'd report a bug about that too, it'd make sense for ubuntu-bug to work with crash files18:08
plarserr18:08
plarsstupid cut/paste18:09
plarsbdmurray: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/40197318:09
ubot4Launchpad bug 401973 in apport "ubuntu-bug's quoting prevents .crash files from being reported" [Low,Triaged]18:09
bdmurrayplars: great, thanks18:14
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micahgping bdmurray19:32
bdmurrayhi19:32
micahghi19:32
micahgcan I get my bug control membership extended?  expires at end of month?19:33
bdmurraymicahg: done19:37
micahgthanks :)19:37
charles_anyone around who can change the Status of #407692 to Won't Fix?20:20
bdmurraybug 40769220:20
ubot4Launchpad bug 407692 in transmission "Icon for Transmission does not suggest the program's purpose" [Wishlist,Incomplete] https://launchpad.net/bugs/40769220:20
charles_bug 40769220:20
bdmurraycharles_: I can understand why it would be Won't Fix for Ubuntu but why for upstream?20:23
charles_for the reasons I gave in comment #520:24
charles_what icon intrinsically says "bittorrent client"?20:24
charles_I have no idea20:24
charles_if an artist were to magically drop such an icon in my lap I'd consider it, but unless that happens, there's nothing to be done about this ticket20:25
bdmurraythat makes sense but my making it won't fix it is harder for an artist to find20:27
bdmurrays/my/by/20:27
bdmurrayso I think leaving it open would increase it chances of getting fixed20:28
charles_hm, that might be true20:28
charles_that's a good point20:28
bdmurraycharles_: so then what would you like to have happen with it?20:33
charles_hmmm20:35
charles_"Confirmed" is the only one of https://wiki.ubuntu.com/Bugs/Status that really fits20:35
charles_it feels wrong to leave a ticket intentionally open for an indefinite period....20:37
bdmurrayHow is that?20:39
greg-g*cough* bug 1 *cough*20:40
greg-g;)20:40
ubot4greg-g: Error: Could not parse data returned by Launchpad: The read operation timed out20:40
bdmurrayheh20:40
greporybug 1 is awesome.20:40
ubot4grepory: Error: Could not parse data returned by Launchpad: The read operation timed out20:40
greporyi stumbled across that when look for bugs w/ mentoring available.20:40
grepory(which it has)20:41
charles_greg-g: point taken :)20:41
micahg1charles_: as I started cleaning out the old firefox packages, sometimes I can get things moving on 3-4 year old bugs20:41
charles_possibly it feels odd because I've been using the transmission launchpad ticket count as a yardstick lately... the last couple of point releases have closed a lot of launchpad tickets20:43
charles_transmission gets more good suggestions & useful bug reports from launchpad than any other two distro trackers20:44
micahg1awesome :D20:45
greg-gcharles_: yeah, I can understand the desire to keep bug report statistics "clean."  Maybe "[Wishlist] It'd be nice if there was an icon that conveyed 'bittorrent application'" :)20:45
greg-gcharles_: thats great20:45
micahg1charles_: I started using the qa site to show trends20:45
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micahgdo you use it?20:45
charles_no. I've been using the tickets system and follow brainstorm, but haven't looked at the qa site20:46
micahgidk if they have stats for transmission20:47
micahgI can't seem to find it20:47
bdmurraycharles_: do you have any theories as to why the bug reports in Launchpad are better?20:51
charles_hm.  well for the handful of crashes, the automated tracing/retracing has been very nice.  but in general.. no idea.20:52
charles_for example fedora's tracker only has a handful of transmission tickets at all, even though it's the default torrent app there too20:52
charles_compare/contrast to launchpad which has had 259 transmission tickets...20:54
greg-gso a combination of volume and retracing20:54
greg-gcool20:54
thekornmaybe fedora's user don't use bittorrent ;)20:54
charles_even though ubuntu is the biggest distro, they don't have a 10x lead over fedora, so I still get more feedback from launchpad even after taking market share into account20:56
charles_thekorn: maybe so.20:56
greg-g"the sociological norms of the major distros"  I foresee an academic paper coming out of this discussion20:57
kklimondacharles_: please, leave 407692 for a while longer20:58
charles_kklimonda: yes, bdmurray talked me out of wontfix :)20:59
kklimondacharles_: I'll handle it once I get in contact with bdmurray on ubuntu-bugsquad as it's quite an interesting case20:59
kklimondagreat :)20:59
charles_kklimonda: googling around for p2p + icon, I found http://tinyurl.com/qq7xu4 which is someone's stock image, but might be a good starting point for a suitably-inspired icon artist21:01
thekornmaybe ubuntu's design team has a good idea about an icon21:01
thekornon the other hand, changing an icon off a successfull application is a no go, IMO. people identify software by its icon21:02
charles_it conveys the nature of p2p better than upload/download arrows imo, since p2p is about everyone sharing with everyone else21:02
hggdhgreg-g, I like the tile of the paper. Now, I wonder which conference/symposium/workshop it would be best suited for...21:03
charles_thekorn: I'm sure changing the icon to suit the gnome HIG would be a tough sell to the devs on the mac client... :)21:03
kklimonda:)21:03
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kklimondamaybe it's a wrong approach? I was thinking about it other day..21:04
kklimondaI think we could divide users of bittorrent client into two categories - those who know about bittorrent and those who just want to download files. The first group would be attached to a single torrent client and for them an icon that make no sense isn't a proble as they know it already21:05
kklimondaand for people who don't know about bit torrent at all finding an icon that make sense may be impossible. I think that a good solution would be to create some sort of download centre where all different kinds of downloads are handled.. then more generic, hig compliant icon could be used.21:06
BUGabundohey kids21:32
kklimondahey mister22:21
BUGabundohey kklimonda sir22:24
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