=== asac_ is now known as asac
Flare183Can I setup the bug-triage application to where I can use it with Launchpad?00:43
Flare183And if so, how?00:43
BUGabundoFlare183: please refrase your question00:50
BUGabundoI didn't understand it00:50
Flare183!info bug-triage00:50
ubot4Flare183: bug-triage (source: bug-triage): Bug triaging and forwarding tool. In component universe, is optional. Version 0.2.2-1 (jaunty), package size 26 kB, installed size 328 kB00:50
Flare183That package.00:50
Flare183I want to set it up with Ubuntu's Bugs00:50
BUGabundoFlare183: there's apport00:52
BUGabundowhich is LP and Ubuntu specific00:52
Flare183BUGabundo: IBut I'm trying triage bugs, not report them.00:52
skazi21101i think i found bug in installer on installation disc and in all generic kernels. i have asus x51rl laptop. and i want very much that it become workable. i can`t install ubuntu to it since 8.04, because installation process fail (installer can`t see my cd drive).01:14
skazi21101then i experimented with the kernel trying to compile it01:14
skazi21101and the solution comes cery quickly. i fixed fstab01:15
skazi21101it was /dev/!!!hdb!!!        /media/cdrom0   udf,iso9660 user,noauto,exec,utf8 0       001:15
skazi21101it became /dev/!!!sg0!!!        /media/cdrom0   udf,iso9660 user,noauto,exec,utf8 0       001:15
skazi21101it was hdb by dafault and cd doew not work01:16
skazi21101but after fix it work perfectly01:16
skazi21101is it interesting to ubuntu?01:16
BUGabundoHI skazi2110101:18
BUGabundolet me read it01:18
skazi21101sorry for my english01:19
BUGabundoplease file a bug and input that data01:19
BUGabundouse $ubuntu-bug linux01:19
BUGabundoit will collect most required data01:20
BUGabundoand open a website (launchpad.net)01:20
BUGabundowhere you will need an account and then you can file the report01:20
BUGabundothanks for your interest in making Ubuntu better skazi2110101:20
skazi21101there is a problem with launchpad01:21
skazi21101time errors01:21
skazi21101and time outs01:21
skazi21101i just want to know. as for the first look, am i right or wrong?01:21
skazi21101i`m novice in ubuntu.01:22
=== scream is now known as scream-away
=== scream-away is now known as NonvocalScream
micahgping hggdh06:02
micahgbug 413952, convert to Q?06:14
ubot4Launchpad bug 413952 in firefox-3.0 "Virus attacks.destruction of my netw. conf. all the time.Impossible to conf.: WPA2 enterprise param. with private key.Not professionnal." [Undecided,New] https://launchpad.net/bugs/41395206:14
micahgok what version ar eyou running08:10
micahgI think the latest is .608:10
mac_vversion of? grease monkey is .808:11
micahgwhich package are you using?/08:11
mac_vi got it from> http://bazaar.launchpad.net/~gm-dev-launchpad/launchpad-gm-scripts/master/files08:12
mac_vthe stock replies.js08:12
micahgtry getting the whole package from here: https://edge.launchpad.net/~gm-dev-launchpad/+archive/ppa08:13
mac_vmicahg: but wouldnt that install all the scripts? or would i be able to choose?08:15
micahgit installs them all, but you choose which one to use :)08:17
micahgit's really ahndy08:17
mac_vhmmm... ah, i could disable it in grease monkey , nice... i'll install and see how it works08:18
micahgok, I'm going to bed, I'll be on tomorrow08:20
micahgor later today as it is08:20
mac_v nite...08:21
BUGabundogood morning11:07
zirodayHi, is there a way to accurately pinpoint suspend/hibernate failures, which log files should I be looking at?12:33
micahgziroday: https://wiki.ubuntu.com/DebuggingKernelSuspend12:35
micahgThis one might be better: https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume12:35
zirodaymicahg: more bed time reading12:35
zirodayalso for some reason it likes to disable networking when coming out of suspend12:36
micahgziroday: which chipset?12:38
zirodaymicahg: bcm4322 using the wl driver.12:38
micahghmm idk12:39
micahgwhich version of ubuntu?12:39
zirodayjaunty, about to test karmic12:41
micahgYou can try #ubuntu to see if anyone has a quick answer12:43
ubot4bugzilla.redhat.com bug 508442 in alsa-lib "default mixer setting too low on Intel 82801I (ICH9 Family) HDA [8086:293e]" [Low,New]13:11
muxfrthis bug seems to affect my sound card,13:11
muxfrI never could get it working.13:11
muxfrIs that bug fixed or still there?13:11
muxfrit's intel ICH913:11
muxfr00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)13:12
muxfr01:00.1 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series]13:12
hggdhhey kklimonda, just remembered: Welcome in!! How does it feel to be able to change the importance?17:35
BUGabundoisn't that old news?17:41
BUGabundoor am I time warping ?17:41
hggdhit is old news, some 4 days old, or so. But I had forgotten17:41
kklimondahggdh: even older :)17:49
kklimondahggdh: it's useful :)17:49
BUGabundonow I have yet another smuck to nag about :)17:50
* BUGabundo is still _considering_ applying17:50
BUGabundowell it took me 8 months to apply to Membership17:50
BUGabundoso I still have time for bug squad :)17:51
hggdhwell, 4 days, or four weeks, it's almost the same on the cosmic scale17:52
hggdhand, still, I had forgotten ;-)17:53
hggdhwhich *could* be used as part of a proof that my memory is not up to par with the cosmic scale17:54
BUGabundonow that remind me of TOTBB tv show intro17:54
kklimondaor you are just synced to the cosmic scale and don't care about days and weeks ;)17:55
=== predator is now known as Guest73425
yvan300ok, i still can't really catch on with this whole triaging bugs thing, can anyone give me an example of what i should do with this typical bug https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/41448918:23
ubot4Launchpad bug 414489 in pulseaudio "Feature request: dynamic range compression" [Undecided,New]18:24
greporyyvan300: don't feel bad.  i am fairly clueless too.18:24
micahgrelax, we're here to help :)18:25
yvan300grepory, glad i'm not the only one18:25
yvan300so can you tell me what i should do micahg?18:25
* micahg is looking18:25
yvan300micahg, so, what needs to be done?18:26
hggdhthat one really sounds like a wishlist18:27
hggdhyvan300, you decided to start with a not-so-easy-to-work-without-experience bug ;-)18:27
yvan300hggdh, oh, well could you guys point me to a bug and show me how it should be solved?18:27
greporyit looks like dynamic range compression has been on their todo list for a while18:27
hggdhit *sounds* like a wishlist18:28
micahgsorry my browser borked18:28
micahgthanks hggdh18:28
hggdhso, one thing you could do is check on the upstream site (for PA), and see if this bug is already reported18:28
hggdhwelcome, micahg18:29
yvan300hggdh, so basically i type in the search 'dynamic range compression...........'?18:29
hggdhyvan300, also, I think you are, right now, mixing two different concepts18:29
yvan300hggdh, :O, what did i do wrong?18:30
hggdhyvan300, you did nothing wrong18:31
hggdhbut you are mixing *triaging* with *solving*18:31
yvan300hggdh, dude yet i have no idea how to solve one bug :'(18:31
micahgah, the classic trap :)18:32
hggdhfor you to solve a problem, you first have to know (1) *what* is really the problem; (2) is this specific issue here a problem? ...18:32
yvan300hggdh, so solving is pretty hard for a noob then?18:32
hggdhno, it is not, once you know what is the problem, you know where the problem is, you have all necessary data to isolate it, and you have the expertise to do so18:33
hggdhjust a few bits18:33
micahgbut the key is that it's not the job of bugsquad to solve problems but rather get them into the hands of the proper people that can solve18:34
hggdhbut -- and much more important -- this channel deals mostly with the  parts that figure out if there is a problem, and where the problem is18:34
yvan300hggdh, ok, well then show me how to triage a typical bug then18:35
hggdhOK. Let's keep with bug 41448918:35
ubot4Launchpad bug 414489 in pulseaudio "Feature request: dynamic range compression" [Undecided,New] https://launchpad.net/bugs/41448918:35
hggdhThe title already suggests this is not something in PA ("feature request...")18:36
yvan300hggdh, what is pa?18:36
hggdhPA == PulseAudio18:36
yvan300hggdh, oh, continue then18:36
hggdhwe tend to abbreviate, sometimes heavily. Please correct me when needed18:36
BUGabundohggdh: :)18:37
BUGabundowfm, afk, brb,bbl,lp,u1,etc18:37
hggdhwe then open it, and see a short comment, pointing to a blog18:38
yvan300hggdh, where are you seeing that?18:39
yvan300never mind :P18:39
hggdhnow, both you and me are in the same boat, sort of: I have no idea of what is "dynamic range compression"18:39
hggdhbut we can read...18:39
* hggdh goes into an intermezzo18:40
yvan300i think it's a sound equalizer18:40
hggdhyvan300, one of the most difficult parts in triaging is *figuring* out where, if anywhere, is the problem18:40
yvan300so that some stuff is not too loud etc18:41
hggdhyou cannot resolve a bug if you do not know what the bug is18:41
yvan300hggdh, this looks like a feature request to me18:41
hggdhTHANK YOU18:41
yvan300hggdh, have i solved it?18:41
hggdhthis is the point: first, you must read the report; then, you must be critical of it18:41
BUGabundoyvan300: advice: never assume you know what it is, if you don't have something to backup that up18:42
hggdhit does _sound_ like it18:42
BUGabundodevs can do strange things (specially with names)18:42
yvan300BUGabundo, what are you talking about, lol?18:42
micahgalso, blog post implies feature might exist upstream or at least a request18:42
hggdhthis is the part where, now that we have a bit of an idea of what the request is, we go upstream18:42
yvan300hggdh, sorry but i have to go right now18:43
hggdhno prob18:43
yvan300i will bbl18:43
hggdhthe ardour of the young :-)18:43
* hggdh wonders how someone can *solve* a problem without even knowing *what* is the problem18:44
micahghggdh: youth :)18:45
micahgthey think they can...18:45
micahghggdh: this is LP related, but can you check out bug 41440118:46
ubot4Launchpad bug 414401 in malone "Add a comment and subscribe button" [Undecided,New] https://launchpad.net/bugs/41440118:46
micahgI'm having a discussion in the LP channel about it18:46
hggdhmicahg, checking18:51
BUGabundomicahg: "youth" ? LOLOL18:54
BUGabundohow young are you little friend?18:54
micahgolder than you :)18:55
micahgnot by mich18:55
BUGabundoseems everyone knows everything about me18:58
BUGabundomaybe I shouldn't be so Public :)18:58
micahgyou've mentioned your age before18:58
BUGabundoseveral times , I bet18:59
micahggrepory: you mentioned you're still clueless?18:59
micahgsomething we can help with?18:59
hggdhmicahg, what is the problem with a comment automagically subscribing the commenter?19:23
micahgthe problem is for people that have filters set up for lots of mail19:24
micahgit changes the header for people subscribed to bugmail19:24
hggdhhum. I never noticed it (but then, I only get bug email cuz I am subscribed to them, either directly or via the package19:26
* BUGabundo raizs eye brow19:32
BUGabundomicahg: you filter per header where it stats subscribers?19:33
BUGabundoor per reference to bug/package/team, like I do ?19:33
micahgwell, reason why you are subscribed changes if you subscribe manually19:36
BUGabundodoes it?19:36
=== Adri2000_ is now known as Adri2000
yvan300hggdh, you there?20:37
* micahg is here20:37
yvan300micahg, can we continue where we left off :D20:37
* micahg actually has to leave soon, will you be around in about 2 hours?20:38
yvan300micahg, ok then20:38
micahgok, hggdh might be back before then20:38
BUGabundodinner bbl20:39
* micahg is eating a late lunch20:39
hggdhsorry, was busy20:48
yvan300hggdh, just now, brb :)20:50
mattiDear me.20:50
mattiyvan300: I read Hellow_ as Hello.20:51
yvan300hggdh, ok, ready :P20:53
yvan300hggdh, yo???20:55
hggdhyes, I am here20:55
hggdhpatience, yvan300, patience ;-)20:55
hggdhso where were we?20:56
yvan300 BUGabundo, what are you talking about, lol?20:56
yvan300<micahg> also, blog post implies feature might exist upstream or at least a request20:56
yvan300<hggdh> this is the part where, now that we have a bit of an idea of what the request is, we go upstream20:56
yvan300<yvan300> hggdh, sorry but i have to go right now20:56
yvan300hggdh, you wanna try a different bug?20:57
hggdhyour call, yvan30020:57
yvan300you link an easy one for me please :D20:57
micahgyvan300: I suggest picking a package that you are familiar with20:57
hggdhthat would help a lot, yvan300. Which packages do you feel comfortable with?20:57
yvan300hggdh, by packages you mean programs?20:58
hggdhyvan300, yes, that's a way of looking at it20:58
yvan300hggdh, well, when i think of it, the package i use the most is my browser, lol20:59
micahgyvan300: which browser do you use?21:00
yvan300micahg, chromium, epiphany and firefox21:00
hggdhyvan300, chromium is not yet supported by us (michag?), so either epiphany or FF21:01
yvan300hggdh, why is it not supported?21:01
micahghggdh: chromium is in the repos21:01
micahg!info chromium jaunty21:01
ubot4micahg: chromium (source: chromium): fast paced, arcade-style, scrolling space shooter. In component universe, is optional. Version (jaunty), package size 107 kB, installed size 420 kB21:01
hggdhyvan300, so it is supported21:01
micahgwrong package :)21:02
hggdhperhaps not :-D21:02
micahghggdh: you're right21:02
yvan300ok so what to do :P21:02
micahgepiphany or firefox21:02
hggdhyvan300, for a programme (or package) to be supported, it must be -- heh -- *packaged* and in one of the supported repositories21:03
hggdhso, if Google's chromium us not in there, then we -- meaning Ubuntu support -- do not deal with it.21:04
hggdhyou can still get help on #ubuntu, or answers.launchpad.net, though21:04
yvan300hggdh, oh kk, so now i'm looking for a new epiphany bug21:04
yvan300hggdh, how to go about triaging this https://bugs.launchpad.net/ubuntu/+source/epiphany-browser/+bug/41381421:05
ubot4Launchpad bug 413814 in epiphany-browser "firefox,epiphany,and opera that i have close or crash if u will . when i watch a movie online and close the page it goes down .think it was my comp. because how old drivers are for my board and no 3d excelleration" [Undecided,New]21:05
yvan300so how should you handle this?21:06
micahgok, first, let's teach you about the browsers21:06
micahgfirefox runs on the gecko engine21:06
micahgepiphany has gecko and webkit versions21:06
micahgopera is webkit21:06
hggdhyvan300, on browsers, micahg is way better than I am21:06
micahgexcept micahg has to leave in a minute :)21:06
micahgbut I'll be back in a couple of hours21:07
yvan300micahg, no prob21:07
yvan300hggdh, what's your speciality?21:07
micahgmy point is, that if the problem is cross browser platform, the problem most likely isn't in the browser but a shared component21:07
hggdhgeneric help, Evolution, coreutils, and general complaining21:07
micahgi.e. gecko and webkit21:07
* micahg is Mozilla all the way :)21:07
micahgright now just the various versions of firefox21:08
yvan300micahg, lol21:08
yvan300hggdh, what's coreutils?21:08
hggdha series of command-line utilities for core usage on *IX systems (like, 'cp', 'rm', etc)21:10
micahgok, I have to go, hggdh can take over21:10
yvan300micahg, bye21:10
petrshi there. I have tried installing KK alpha4 and noticed a coupl of few bugs and problems. Can you suggest me how to report them effectively, please? Would it be possible that I'd tell you my story here and you'd tell me what are already known problems so I don't waste everybody's time by reporting them?21:13
yvan300petrs, are one of them a failing hard disk?21:14
petrsyvan300, nope, don't scare me :)21:14
yvan300petrs, i am new to bugs as well so i'm no help :D21:14
hggdhpetrs, the easiest way is to check http://bugs.launchpad.net/ubuntu for the bugs21:19
hggdhwe would have to search also ;-)21:20
yvan300hggdh, can you understand this man http://www.youtube.com/watch?v=K7qHmqQWLyw21:20
petrshggdh, I was kinda hoping someone would know the alpha4 known bugs bugs21:20
petrsok then, I'll go searching21:21
hggdhpetrs, there are known issues when A4 was released, and there are new bugs brought up by A421:31
petrshggdh, is it possible to say filter the list of bugs to just those reported for A4?21:32
hggdhpetrs, no, there is no standard filter for that. But you can order "newest first". Since A4 was releases, what, 3 days ago, it will be easy21:33
hggdhyvan300, no, I cannot understand him, but then I am also slightly deaf21:33
yvan300hggdh, who ever is able to understand him, has special powers :)21:34
jmarsdenpetrs: http://www.ubuntu.com/testing/karmic/alpha4#Known%20issues23:00
jmarsden(Oh, he left already)23:00
=== Hellow_ is now known as Hellow

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