[00:43] <Flare183> Can I setup the bug-triage application to where I can use it with Launchpad?
[00:43] <Flare183> And if so, how?
[00:50] <BUGabundo> Flare183: please refrase your question
[00:50] <BUGabundo> I didn't understand it
[00:50] <Flare183> !info bug-triage
[00:50] <ubot4> Flare183: bug-triage (source: bug-triage): Bug triaging and forwarding tool. In component universe, is optional. Version 0.2.2-1 (jaunty), package size 26 kB, installed size 328 kB
[00:50] <Flare183> That package.
[00:50] <Flare183> I want to set it up with Ubuntu's Bugs
[00:52] <BUGabundo> Flare183: there's apport
[00:52] <BUGabundo> which is LP and Ubuntu specific
[00:52] <Flare183> BUGabundo: IBut I'm trying triage bugs, not report them.
[00:52] <Flare183> But*
[01:14] <skazi21101> i think i found bug in installer on installation disc and in all generic kernels. i have asus x51rl laptop. and i want very much that it become workable. i can`t install ubuntu to it since 8.04, because installation process fail (installer can`t see my cd drive).
[01:14] <skazi21101> then i experimented with the kernel trying to compile it
[01:15] <skazi21101> and the solution comes cery quickly. i fixed fstab
[01:15] <skazi21101> it was /dev/!!!hdb!!!        /media/cdrom0   udf,iso9660 user,noauto,exec,utf8 0       0
[01:15] <skazi21101> it became /dev/!!!sg0!!!        /media/cdrom0   udf,iso9660 user,noauto,exec,utf8 0       0
[01:16] <skazi21101> it was hdb by dafault and cd doew not work
[01:16] <skazi21101> but after fix it work perfectly
[01:16] <skazi21101> is it interesting to ubuntu?
[01:18] <BUGabundo> HI skazi21101
[01:18] <BUGabundo> let me read it
[01:19] <skazi21101> sorry for my english
[01:19] <BUGabundo> np
[01:19] <BUGabundo> please file a bug and input that data
[01:19] <BUGabundo> use $ubuntu-bug linux
[01:20] <BUGabundo> it will collect most required data
[01:20] <BUGabundo> and open a website (launchpad.net)
[01:20] <BUGabundo> where you will need an account and then you can file the report
[01:20] <BUGabundo> thanks for your interest in making Ubuntu better skazi21101
[01:21] <skazi21101> there is a problem with launchpad
[01:21] <skazi21101> time errors
[01:21] <skazi21101> and time outs
[01:21] <skazi21101> i just want to know. as for the first look, am i right or wrong?
[01:22] <skazi21101> i`m novice in ubuntu.
[06:02] <micahg> ping hggdh
[06:14] <micahg> bug 413952, convert to Q?
[06:14] <ubot4> Launchpad bug 413952 in firefox-3.0 "Virus attacks.destruction of my netw. conf. all the time.Impossible to conf.: WPA2 enterprise param. with private key.Not professionnal." [Undecided,New] https://launchpad.net/bugs/413952
[08:10] <micahg> hi
[08:10] <mac_v> hi
[08:10] <micahg> ok what version ar eyou running
[08:10] <micahg> I think the latest is .6
[08:11] <mac_v> version of? grease monkey is .8
[08:11] <micahg> which package are you using?/
[08:12] <mac_v> i got it from> http://bazaar.launchpad.net/~gm-dev-launchpad/launchpad-gm-scripts/master/files
[08:12] <mac_v> the stock replies.js
[08:13] <micahg> try getting the whole package from here: https://edge.launchpad.net/~gm-dev-launchpad/+archive/ppa
[08:15] <mac_v> micahg: but wouldnt that install all the scripts? or would i be able to choose?
[08:17] <micahg> it installs them all, but you choose which one to use :)
[08:17] <micahg> it's really ahndy
[08:17] <micahg> *handy
[08:18] <mac_v> hmmm... ah, i could disable it in grease monkey , nice... i'll install and see how it works
[08:20] <micahg> ok, I'm going to bed, I'll be on tomorrow
[08:20] <micahg> or later today as it is
[08:21] <mac_v>  nite...
[11:07] <BUGabundo> good morning
[12:33] <ziroday> Hi, is there a way to accurately pinpoint suspend/hibernate failures, which log files should I be looking at?
[12:35] <micahg> ziroday: https://wiki.ubuntu.com/DebuggingKernelSuspend
[12:35] <micahg> This one might be better: https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume
[12:35] <ziroday> micahg: more bed time reading
[12:36] <ziroday> also for some reason it likes to disable networking when coming out of suspend
[12:38] <micahg> ziroday: which chipset?
[12:38] <ziroday> micahg: bcm4322 using the wl driver.
[12:39] <micahg> hmm idk
[12:39] <micahg> which version of ubuntu?
[12:41] <ziroday> jaunty, about to test karmic
[12:42] <micahg> ok
[12:43] <micahg> You can try #ubuntu to see if anyone has a quick answer
[13:10] <muxfr> Hi
[13:11] <muxfr> https://bugzilla.redhat.com/show_bug.cgi?id=508442
[13:11] <ubot4> bugzilla.redhat.com bug 508442 in alsa-lib "default mixer setting too low on Intel 82801I (ICH9 Family) HDA [8086:293e]" [Low,New]
[13:11] <muxfr> this bug seems to affect my sound card,
[13:11] <muxfr> I never could get it working.
[13:11] <muxfr> Is that bug fixed or still there?
[13:11] <muxfr> it's intel ICH9
[13:12] <muxfr> 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
[13:12] <muxfr> 01:00.1 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series]
[17:35] <hggdh> hey kklimonda, just remembered: Welcome in!! How does it feel to be able to change the importance?
[17:41] <BUGabundo> hahah
[17:41] <BUGabundo> isn't that old news?
[17:41] <BUGabundo> or am I time warping ?
[17:41] <hggdh> it is old news, some 4 days old, or so. But I had forgotten
[17:49] <kklimonda> hggdh: even older :)
[17:49] <kklimonda> hggdh: it's useful :)
[17:50] <BUGabundo> now I have yet another smuck to nag about :)
[17:50]  * BUGabundo is still _considering_ applying
[17:50] <kklimonda> :D
[17:50] <BUGabundo> well it took me 8 months to apply to Membership
[17:51] <BUGabundo> so I still have time for bug squad :)
[17:52] <hggdh> well, 4 days, or four weeks, it's almost the same on the cosmic scale
[17:52] <kklimonda> true
[17:53] <hggdh> and, still, I had forgotten ;-)
[17:54] <hggdh> which *could* be used as part of a proof that my memory is not up to par with the cosmic scale
[17:54] <BUGabundo> now that remind me of TOTBB tv show intro
[17:55] <kklimonda> or you are just synced to the cosmic scale and don't care about days and weeks ;)
[17:56] <hggdh> heh
[18:23] <yvan300> ok, i still can't really catch on with this whole triaging bugs thing, can anyone give me an example of what i should do with this typical bug https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/414489
[18:24] <ubot4> Launchpad bug 414489 in pulseaudio "Feature request: dynamic range compression" [Undecided,New]
[18:24] <grepory> yvan300: don't feel bad.  i am fairly clueless too.
[18:25] <micahg> relax, we're here to help :)
[18:25] <yvan300> grepory, glad i'm not the only one
[18:25] <yvan300> so can you tell me what i should do micahg?
[18:25]  * micahg is looking
[18:25] <yvan300> :)
[18:26] <hggdh> hum.
[18:26] <yvan300> micahg, so, what needs to be done?
[18:27] <hggdh> that one really sounds like a wishlist
[18:27] <hggdh> yvan300, you decided to start with a not-so-easy-to-work-without-experience bug ;-)
[18:27] <yvan300> hggdh, oh, well could you guys point me to a bug and show me how it should be solved?
[18:27] <grepory> it looks like dynamic range compression has been on their todo list for a while
[18:28] <hggdh> it *sounds* like a wishlist
[18:28] <micahg> sorry my browser borked
[18:28] <micahg> thanks hggdh
[18:28] <hggdh> so, one thing you could do is check on the upstream site (for PA), and see if this bug is already reported
[18:29] <hggdh> welcome, micahg
[18:29] <yvan300> hggdh, so basically i type in the search 'dynamic range compression...........'?
[18:29] <hggdh> yvan300, also, I think you are, right now, mixing two different concepts
[18:30] <yvan300> hggdh, :O, what did i do wrong?
[18:31] <hggdh> yvan300, you did nothing wrong
[18:31] <hggdh> but you are mixing *triaging* with *solving*
[18:31] <yvan300> hggdh, dude yet i have no idea how to solve one bug :'(
[18:32] <micahg> ah, the classic trap :)
[18:32] <hggdh> for you to solve a problem, you first have to know (1) *what* is really the problem; (2) is this specific issue here a problem? ...
[18:32] <yvan300> hggdh, so solving is pretty hard for a noob then?
[18:33] <hggdh> no, it is not, once you know what is the problem, you know where the problem is, you have all necessary data to isolate it, and you have the expertise to do so
[18:33] <hggdh> just a few bits
[18:34] <micahg> but the key is that it's not the job of bugsquad to solve problems but rather get them into the hands of the proper people that can solve
[18:34] <hggdh> but -- and much more important -- this channel deals mostly with the  parts that figure out if there is a problem, and where the problem is
[18:35] <yvan300> hggdh, ok, well then show me how to triage a typical bug then
[18:35] <hggdh> OK. Let's keep with bug 414489
[18:35] <ubot4> Launchpad bug 414489 in pulseaudio "Feature request: dynamic range compression" [Undecided,New] https://launchpad.net/bugs/414489
[18:35] <yvan300> yup
[18:36] <hggdh> The title already suggests this is not something in PA ("feature request...")
[18:36] <yvan300> hggdh, what is pa?
[18:36] <hggdh> PA == PulseAudio
[18:36] <yvan300> hggdh, oh, continue then
[18:36] <hggdh> we tend to abbreviate, sometimes heavily. Please correct me when needed
[18:37] <yvan300> ok
[18:37] <BUGabundo> hggdh: :)
[18:37] <BUGabundo> wfm, afk, brb,bbl,lp,u1,etc
[18:37] <hggdh> so
[18:37] <yvan300> ..................
[18:38] <hggdh> we then open it, and see a short comment, pointing to a blog
[18:39] <yvan300> hggdh, where are you seeing that?
[18:39] <yvan300> never mind :P
[18:39] <yvan300> lol
[18:39] <hggdh> now, both you and me are in the same boat, sort of: I have no idea of what is "dynamic range compression"
[18:39] <hggdh> but we can read...
[18:40]  * hggdh goes into an intermezzo
[18:40] <yvan300> lol
[18:40] <yvan300> i think it's a sound equalizer
[18:40] <hggdh> yvan300, one of the most difficult parts in triaging is *figuring* out where, if anywhere, is the problem
[18:41] <yvan300> so that some stuff is not too loud etc
[18:41] <hggdh> you cannot resolve a bug if you do not know what the bug is
[18:41] <yvan300> hggdh, this looks like a feature request to me
[18:41] <hggdh> THANK YOU
[18:41] <yvan300> hggdh, have i solved it?
[18:41] <hggdh> this is the point: first, you must read the report; then, you must be critical of it
[18:42] <yvan300> triaged
[18:42] <BUGabundo> yvan300: advice: never assume you know what it is, if you don't have something to backup that up
[18:42] <hggdh> it does _sound_ like it
[18:42] <hggdh> but
[18:42] <BUGabundo> devs can do strange things (specially with names)
[18:42] <yvan300> BUGabundo, what are you talking about, lol?
[18:42] <micahg> also, blog post implies feature might exist upstream or at least a request
[18:42] <hggdh> this is the part where, now that we have a bit of an idea of what the request is, we go upstream
[18:43] <yvan300> hggdh, sorry but i have to go right now
[18:43] <hggdh> no prob
[18:43] <yvan300> i will bbl
[18:43] <hggdh> :-)
[18:43] <hggdh> the ardour of the young :-)
[18:44]  * hggdh wonders how someone can *solve* a problem without even knowing *what* is the problem
[18:45] <micahg> hggdh: youth :)
[18:45] <micahg> they think they can...
[18:46] <micahg> hggdh: this is LP related, but can you check out bug 414401
[18:46] <ubot4> Launchpad bug 414401 in malone "Add a comment and subscribe button" [Undecided,New] https://launchpad.net/bugs/414401
[18:46] <micahg> I'm having a discussion in the LP channel about it
[18:51] <hggdh> micahg, checking
[18:54] <BUGabundo> micahg: "youth" ? LOLOL
[18:54] <BUGabundo> how young are you little friend?
[18:55] <micahg> older than you :)
[18:55] <micahg> not by mich
[18:55] <micahg> *much
[18:58] <BUGabundo> ok
[18:58] <BUGabundo> seems everyone knows everything about me
[18:58] <BUGabundo> maybe I shouldn't be so Public :)
[18:58] <micahg> you've mentioned your age before
[18:59] <BUGabundo> several times , I bet
[18:59] <micahg> grepory: you mentioned you're still clueless?
[18:59] <micahg> something we can help with?
[19:23] <hggdh> micahg, what is the problem with a comment automagically subscribing the commenter?
[19:24] <micahg> the problem is for people that have filters set up for lots of mail
[19:24] <micahg> it changes the header for people subscribed to bugmail
[19:26] <hggdh> hum. I never noticed it (but then, I only get bug email cuz I am subscribed to them, either directly or via the package
[19:32]  * BUGabundo raizs eye brow
[19:33] <BUGabundo> micahg: you filter per header where it stats subscribers?
[19:33] <BUGabundo> or per reference to bug/package/team, like I do ?
[19:36] <micahg> well, reason why you are subscribed changes if you subscribe manually
[19:36] <BUGabundo> does it?
[20:37] <yvan300> hggdh, you there?
[20:37]  * micahg is here
[20:37] <yvan300> micahg, can we continue where we left off :D
[20:38]  * micahg actually has to leave soon, will you be around in about 2 hours?
[20:38] <yvan300> micahg, ok then
[20:38] <micahg> ok, hggdh might be back before then
[20:39] <BUGabundo> dinner bbl
[20:39]  * micahg is eating a late lunch
[20:44] <yvan300> hellow!
[20:48] <hggdh> yvan300,
[20:48] <hggdh> sorry, was busy
[20:50] <yvan300> hggdh, just now, brb :)
[20:50] <matti> Dear me.
[20:51] <matti> yvan300: I read Hellow_ as Hello.
[20:53] <yvan300> hggdh, ok, ready :P
[20:55] <yvan300> hggdh, yo???
[20:55] <hggdh> yes, I am here
[20:55] <hggdh> patience, yvan300, patience ;-)
[20:56] <hggdh> so where were we?
[20:56] <yvan300>  BUGabundo, what are you talking about, lol?
 also, blog post implies feature might exist upstream or at least a request
 this is the part where, now that we have a bit of an idea of what the request is, we go upstream
 hggdh, sorry but i have to go right now
[20:56] <hggdh> OK
[20:57] <yvan300> hggdh, you wanna try a different bug?
[20:57] <hggdh> your call, yvan300
[20:57] <yvan300> you link an easy one for me please :D
[20:57] <micahg> yvan300: I suggest picking a package that you are familiar with
[20:57] <hggdh> that would help a lot, yvan300. Which packages do you feel comfortable with?
[20:58] <yvan300> hggdh, by packages you mean programs?
[20:58] <hggdh> yvan300, yes, that's a way of looking at it
[20:59] <yvan300> hggdh, well, when i think of it, the package i use the most is my browser, lol
[21:00] <micahg> yvan300: which browser do you use?
[21:00] <yvan300> micahg, chromium, epiphany and firefox
[21:01] <hggdh> yvan300, chromium is not yet supported by us (michag?), so either epiphany or FF
[21:01] <yvan300> hggdh, why is it not supported?
[21:01] <micahg> hggdh: chromium is in the repos
[21:01] <micahg> !info chromium jaunty
[21:01] <ubot4> micahg: chromium (source: chromium): fast paced, arcade-style, scrolling space shooter. In component universe, is optional. Version 0.9.13.2-1 (jaunty), package size 107 kB, installed size 420 kB
[21:01] <hggdh> yvan300, so it is supported
[21:01] <micahg> oops
[21:02] <micahg> wrong package :)
[21:02] <hggdh> hum
[21:02] <hggdh> perhaps not :-D
[21:02] <micahg> hggdh: you're right
[21:02] <yvan300> ok so what to do :P
[21:02] <micahg> epiphany or firefox
[21:03] <hggdh> yvan300, for a programme (or package) to be supported, it must be -- heh -- *packaged* and in one of the supported repositories
[21:03] <yvan300> oh
[21:04] <hggdh> so, if Google's chromium us not in there, then we -- meaning Ubuntu support -- do not deal with it.
[21:04] <hggdh> you can still get help on #ubuntu, or answers.launchpad.net, though
[21:04] <yvan300> hggdh, oh kk, so now i'm looking for a new epiphany bug
[21:05] <yvan300> hggdh, how to go about triaging this https://bugs.launchpad.net/ubuntu/+source/epiphany-browser/+bug/413814
[21:05] <ubot4> Launchpad bug 413814 in epiphany-browser "firefox,epiphany,and opera that i have close or crash if u will . when i watch a movie online and close the page it goes down .think it was my comp. because how old drivers are for my board and no 3d excelleration" [Undecided,New]
[21:06] <yvan300> so how should you handle this?
[21:06] <micahg> ok, first, let's teach you about the browsers
[21:06] <micahg> firefox runs on the gecko engine
[21:06] <yvan300> ok
[21:06] <micahg> epiphany has gecko and webkit versions
[21:06] <micahg> opera is webkit
[21:06] <hggdh> yvan300, on browsers, micahg is way better than I am
[21:06] <micahg> except micahg has to leave in a minute :)
[21:07] <micahg> but I'll be back in a couple of hours
[21:07] <yvan300> awww
[21:07] <yvan300> micahg, no prob
[21:07] <yvan300> hggdh, what's your speciality?
[21:07] <micahg> my point is, that if the problem is cross browser platform, the problem most likely isn't in the browser but a shared component
[21:07] <hggdh> generic help, Evolution, coreutils, and general complaining
[21:07] <micahg> i.e. gecko and webkit
[21:07]  * micahg is Mozilla all the way :)
[21:08] <micahg> right now just the various versions of firefox
[21:08] <yvan300> micahg, lol
[21:08] <yvan300> kk
[21:08] <yvan300> hggdh, what's coreutils?
[21:09] <hggdh> https://edge.launchpad.net/ubuntu/+source/coreutils
[21:10] <yvan300> oh
[21:10] <hggdh> a series of command-line utilities for core usage on *IX systems (like, 'cp', 'rm', etc)
[21:10] <yvan300> oooooooooo
[21:10] <micahg> ok, I have to go, hggdh can take over
[21:10] <yvan300> micahg, bye
[21:13] <petrs> hi there. I have tried installing KK alpha4 and noticed a coupl of few bugs and problems. Can you suggest me how to report them effectively, please? Would it be possible that I'd tell you my story here and you'd tell me what are already known problems so I don't waste everybody's time by reporting them?
[21:14] <yvan300> petrs, are one of them a failing hard disk?
[21:14] <petrs> yvan300, nope, don't scare me :)
[21:14] <yvan300> lol
[21:14] <yvan300> petrs, i am new to bugs as well so i'm no help :D
[21:19] <hggdh> petrs, the easiest way is to check http://bugs.launchpad.net/ubuntu for the bugs
[21:20] <hggdh> we would have to search also ;-)
[21:20] <yvan300> hggdh, can you understand this man http://www.youtube.com/watch?v=K7qHmqQWLyw
[21:20] <petrs> hggdh, I was kinda hoping someone would know the alpha4 known bugs bugs
[21:21] <petrs> ok then, I'll go searching
[21:31] <hggdh> petrs, there are known issues when A4 was released, and there are new bugs brought up by A4
[21:32] <petrs> hggdh, is it possible to say filter the list of bugs to just those reported for A4?
[21:33] <hggdh> petrs, no, there is no standard filter for that. But you can order "newest first". Since A4 was releases, what, 3 days ago, it will be easy
[21:33] <hggdh> yvan300, no, I cannot understand him, but then I am also slightly deaf
[21:34] <yvan300> hggdh, who ever is able to understand him, has special powers :)
[23:00] <jmarsden> petrs: http://www.ubuntu.com/testing/karmic/alpha4#Known%20issues
[23:00] <jmarsden> (Oh, he left already)