/srv/irclogs.ubuntu.com/2009/08/18/#ubuntu-bugs.txt

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BUGabundogoing to bed. bye00:29
Flare183ok00:29
bcurtiswxafter this im going to quit IRC on Empathy having this channel as my favorite.. when i come back I want to know if i quit or not00:34
bcurtiswxback... any change?00:34
hggdhfrom what?00:36
hggdh:-)00:36
hggdhjoin/part were hidden here. If you want to try again, I have them visible now00:37
PiciIt said you left, not quit.00:38
bcurtiswxok, thanks :-)00:42
bcurtiswxanother feature I think people will want in Empathy00:42
djdarkman_hello, my upgrade from jaunty to karmic broke my webcam(driver), how do I report this bug?01:10
dholbachgood morning06:55
slicerHi. Bug 412873 is a duplicate of bug 407848. I have access to the first, but not the latter, so I can't update the status of the bug.09:47
ubot4slicer: Bug 412873 on http://launchpad.net/bugs/412873 is private09:47
ubot4slicer: Bug 407848 on http://launchpad.net/bugs/407848 is private09:47
slicer.. and the log for the one I can see has a log entry that says 'visibility: private -> public', why is ubot4 saying it's private?09:49
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kaddiHi, I'm trying to collect some info on the intel freezes, but I need some help as the instructions I found are for ubuntu and not kubuntu: https://edge.launchpad.net/~ubuntu-x-swat/+archive/x-freeze-test15:16
kaddiin step 7 it says to copy sudo cp /var/log/gdm/\:0.log dri_debug/gdm.log, but I have no folder gdm or kdm and the kdm.log in /var/log is over 1Gb.. should I just leave that step out or do you need some specific information from kdm.log?15:17
StoBkaddi: maybe you could rename your kdm.log, do the steps and attach the new kdm.log?15:18
kaddiStoB I will do that.. but I mostly get random freezes, I can not provoke freezes on the 2.6.28-14 kernel, so the kdm.log might still get very big15:20
kaddiwhich I was planning on reporting15:20
StoBkaddi: It says "REQUIRES: 2.6.30-rc2 kernel or later." on this page15:20
kaddilol, true. Ok, I'll stick to the newer kernel then. Any advice on what would be useful for freezes on the standard jaunty kernel. Anything that would not get collected by ubuntu-bug and should be added in?15:23
StoBkaddi: I don't know.15:23
kaddiok, I'll see what I can do :)15:25
StoBIn a bug report, what does "[SRU]" stand for?15:27
PiciStable Release Update15:27
Pici!sru15:27
ubot4Stable Release Update information is at http://wiki.ubuntu.com/StableReleaseUpdates15:27
StoBPici: Thanks.15:30
StoBBug #253465 "[SRU] daemontools-run needs to work with upstart" prevents successful installation of daemontools-run. The problem is known at leasts since June 30th, 2008. What can be done to get it fixed faster?15:32
ubot4Launchpad bug 253465 in daemontools "[SRU] daemontools-run needs to work with upstart" [Medium,Confirmed] https://launchpad.net/bugs/25346515:32
bddebianBoo15:38
kaddihmm, I'm new to this whole bug reporting thing. I reported a bug against the xserver-xorg-video-intel package yesterday (at least that's what I was trying to do) and I can't find it in the list of bugs affecting it. Do bugs need to be triaged before they are assigned to a package, or did I do something wrong?15:39
virtualdlog in to launchpad and click on your name then bugs15:41
kaddiyes15:42
thekornbddebian, are you ok? 9 minutes from join to the daily 'Boo' is a loong time ;)15:42
kaddivirtuald the bug is there, it is just not listed in the bugs affecting xserver-xorg-video-intel, which made me wonder if I missed a step somewhere15:42
bddebianthekorn: No, I'm never OK :)15:44
thekornhaha, ok, this explains a lot15:45
virtualdkaddi: you didn't give me/us your link15:45
kaddiah sorry, https://bugs.launchpad.net/ubuntu/+bug/41513215:45
ubot4Launchpad bug 415132 in ubuntu "GM965/GL960 intel freeze with kde desktop effects" [Undecided,New]15:46
StoBI'm new to the bug reporting process. I have marked several bug reports as duplicates to #253465. Should I add add a message like in https://bugs.launchpad.net/ubuntu/+source/daemontools/+bug/308028/comments/2 to those bug reports?16:08
ubot4Launchpad bug 308028 in daemontools "package daemontools-run 1:0.76-3 failed to install/upgrade:  (dup-of: 253465)" [Undecided,Confirmed]16:08
ubot4Launchpad bug 253465 in daemontools "[SRU] daemontools-run needs to work with upstart" [Medium,Confirmed]16:08
hggdhStoB, yes, you should always add a comment like in 308028. You can review a series of standard replies at https://wiki.ubuntu.com/Bugs/Responses16:16
hggdhStoB, in fact, https://wiki.ubuntu.com/BugSquad/KnowledgeBase is a good reference to keep16:17
StoBhggdh: Thank you.16:22
hggdhStoB, you are welcome. Thank you for helping.16:23
micahghggdh: I might be a little late to the meeting16:25
hggdhmicahg, no prob. I will talk -- if needed -- on your entries16:25
micahgthanks :)16:26
andresmujica1hi everyone.. 20 mins for Bugsquad meeting (it would be held at this channel)16:40
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hggdhBONG BONG BONG17:00
bdmurrayheh17:00
* grepory dances17:00
hggdh(this is the bell)17:00
pedro_hi folks17:01
* andresmujica1 waves17:03
andresmujica1:)17:03
andresmujica1ok, let's check what do we got17:03
andresmujica1https://wiki.ubuntu.com/BugSquad/Meeting17:03
thekornhi bugsquad!17:04
andresmujica1there are some topics proposed and some items in the agenda...17:06
* andresmujica1 waves thekorn17:06
andresmujica1Triaging versus Bug Fixing/Closing in Karmic  (anyone knows more about this topic?  i don't recall whom proposed it)17:07
bdmurrayNor do I17:07
pedro_well.. that's something we talked about UDS with the desktop team17:07
pedro_they're going to spend more time doing bug fixing rather than triaging for the current cycle17:08
pedro_but i don't know who added that to the bugsquad meeting agenda, probably got confused by the title17:08
hggdhso, if I understand it right, the desktop team will need more help on triaging17:09
pedro_as always, yes ;-)17:09
andresmujica1something that concerns me is that the biggest triaging effort is mostly done by the devs themselves...   how can we help them more?17:10
bdmurrayI think trying to recreate bugs, documenting test cases, and forwarding upstream are all a big help.17:10
andresmujica1ok... so ?17:13
matti:)17:13
bdmurrayI think we should move to the next item since there doesn't seem to be much to discuss here17:13
andresmujica1ok. in the proposed topics we've got17:14
andresmujica1Tasks to do for the team17:14
andresmujica1from previous meetings we've discussed some ideas,17:15
andresmujica1the bug triaging classroom session for the Global Ubuntu Jam, we're looking for someone that can give the session.17:15
andresmujica1and the wiki page with the most important bugs per cycle17:16
bdmurrayAt one point in time we had a todo list at https://wiki.ubuntu.com/BugSquad/TODO17:16
bdmurrayPerhaps we should revive that?17:16
hggdhsounds like a good idea17:17
andresmujica1yeap, definitely.17:17
pedro_yeap, would be good for keeping track of the tasks17:17
pedro_to know who is doing what17:18
bdmurrayHowever, people have to actively monitor the wiki page17:18
hggdhwhich, I guess, comes smack on -control duties17:18
bdmurrayMaybe sending monthly reminders of what's on it would be good?17:18
andresmujica1we can subscribe to the page17:18
hggdhalso, but the reminders help17:19
* hggdh had already forgotten about this page17:19
pedro_perhaps with the bugsquad meeting report? ;-)17:19
andresmujica1ok, i'm offering to update the TODO list with the tasks that have been talked within this meetings,  and yes, it can be sen with the report too17:20
andresmujica1sent17:20
pedro_person: No such object "https://bugs.edge.launchpad.net/~pvillavi". <- grgr love you lp17:20
andresmujica1ok.17:21
andresmujica1now:  New bug-stuff to look forward to -- bcurtiswx17:21
andresmujica1not here...17:21
andresmujica1i was wondering about package-hooks , where can i find a list of the ones that are being worked on ??17:21
bdmurrayandresmujica1: what do you mean by being worked on?17:22
andresmujica1there's a TAG or someting at LP ?17:22
bdmurrayThe only one I know of being worked on is evolution atm17:22
andresmujica1i mean, i want to make an apport-hook but if someone already is working on it it would be better to find a different one..17:22
bdmurrayI don't think that many people are working on them, so I'd just have at it17:23
andresmujica1ok. the standard procedure is to make the bug report and ping piti, right?17:23
bdmurrayping me actually17:24
andresmujica1ok17:24
bdmurrayI'll chase getting them incorporated / uploaded17:25
pedro_that reminds me that i need to open some bug reports about the ones i wrote during the sprint17:26
bdmurraypedro_: yes, that'd be great!17:26
andresmujica1Policy of what to do when bugsquad members need help but don't ask -- micahg17:27
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hggdhand -- more importantly -- do not follow the rules17:28
pedro_send them an email explaining why what they did is wrong? include a link to our documentation and offering help if they have a question?17:29
bdmurrayOne issue here might be that the Bug Squad is an open team so there is no commitment to follow the rules17:29
andresmujica1They aren't using stock responses (and the replies aren't even close)17:29
andresmujica1Changing status with no reply17:29
andresmujica1Reply without specifying next step (i.e. what the reporter needs to do)17:29
pedro_i tend to do that most of the times17:29
hggdhheh17:30
pedro_" Changing status with no reply" < - i hate this17:30
bdmurrayI try to do what pedro recommends17:30
pedro_everytime you do that, a kitten die17:30
hggdhOMG, we are running out of kittens!17:31
bdmurrayThat's what I added the contact user hyperlink into lp_karma_suffix17:31
bdmurrayThe idea being you'd see something inappropriate and contact them directly17:31
bdmurrayHowever, I think it is important to verify that the person is in fact a member of bug squad17:31
hggdhso. I suggest -control starts contacting -- in a nice way -- the -squad member that are doing that, as we find them17:32
hggdhs/member/&s/17:32
andresmujica1what happened with the discussion about making bug squad a closed team, with some minimal requirements to join?17:32
bdmurrayThat needs to be discussed on the mailing list, particularly what to do with existing members17:33
bdmurrayDo we just wipe out the team and start over or ...?17:33
hggdhbest would be to keep on with the existing members, and add an expiry17:34
hggdhand request an acceptance of the (new) rules17:34
andresmujica1if you don't touch a bug for 3 months set a 30 days expiration ..17:34
pedro_andresmujica1, that'd be tricky to do17:34
bdmurrayAdding an expiration for all members would be easy though17:35
hggdhof course, this will also add on overhead for the bug-meisters17:35
hggdhsince only them (looking at Brian, directly) can do it17:35
bdmurrayhggdh: for managing the team?  I've written some launchpadlib scripts for managing teams so its not so bad17:35
bdmurrayWay better than it used to be!17:36
* hggdh retracts the observation ;-)17:36
pedro_There are 2046 direct members of the "Ubuntu BugSquad" team <- wow17:36
andresmujica1how many bugsquad members are actively triaging ?  is it possible to now?17:36
bdmurrayandresmujica1: yes, but its somewhat hard17:37
hggdhSo. We intend to make -squad closed; -sqaud member should follow the rules, including subscribing to the ML17:37
andresmujica1i would agree with that.  Even with a general expiration after some ML messages explaining why...17:38
bdmurrayand what it means to be a member of the bugsquad17:38
hggdh+117:39
pedro_I'm agreed with that17:39
hggdhany other vote? Otherwise we are agreed, and move on17:40
andresmujica1ok17:41
andresmujica1so17:41
andresmujica1Mentoring BugSquad members -- related to bug 414627 (malone) -- micahg17:41
ubot4Launchpad bug 414627 in malone "allow users to select another user to follow/watch" [Undecided,Incomplete] https://launchpad.net/bugs/41462717:41
micahgso, I was thinking to make mentoring a more official feature of bug control17:41
hggdhthis is something MIcah and I discussed: would help a lot on following new -squads, or proposed -controls17:41
pedro_I'd *love* to have that on launchpad, it helps quite a lot on Gnome Bugzilla17:41
micahgyeah, that feature would be nice17:42
pedro_and would be perfect for the mentoring program we're trying to build17:42
hggdhpedro_, exactly the same point I raised with Micah17:42
micahgbut I realized that it's possible to a point right now17:42
micahgif you're subscribed to the package in questions, you can filter by commentor17:42
bdmurrayIt's not big brother-ish?17:42
micahgbdmurray: maybe it should be limited to admins17:42
hggdhbdmurray, it may deteriorate to BB, without control17:42
micahgand no, there's nothing private about non-private bugs are there?17:42
bdmurrayIt implies that I don't trust you and need to watch your every move17:43
hggdhit does. This is the point17:43
micahgbdmurray: well, not trust is different than training I woudl think17:43
micahgwhy is this different than a seasonsed person standing over another while training?17:44
andresmujica1hmm, i'd see it the other way around.. i want to follow the example from someone else...so i watch how he's doing it17:44
micahgand the person should know that you're watching I would think17:44
hggdhwe need to verify. Andre did that with me, for example, when I started in Gnome. I see no problems, since all bugs are viewwable by anyone17:44
micahgandresmujica1: I think both ar egoof17:44
micahg*good17:44
hggdhit is similar to anyone proposing to MOTU, for example (but without the help of 'following'17:45
micahganyway, you can kind of do it now if you subscribe to all bug mail and filter by commenter17:46
hggdhand accept thousands of email per day, of course17:46
micahgbut this would make it so that you can do it more easily17:46
hggdhquestion is: what incentives are there to become a bugsquad?17:47
hggdh(since I can comment on any bug, anyway)17:48
micahgonly to say that they're dedicating themselves to helping17:48
bdmurrayhugs?17:48
micahgbut I see where you're going hggdh17:48
hggdhperhaps as a pre-req to become a -control?17:49
micahgbugsquad should get more help from -control17:49
micahgthat's how I learned17:49
hggdhyes, and this is the mentoring we are trying to start17:50
micahgand it encouraged me to keep going17:50
andresmujica1ok, we've got a few minutes, so let's wrap up ...17:51
micahgmaybe we should resurrect the wiki page for mentoring17:51
hggdhand start the official mentoring soon17:51
* hggdh pokes pedro_ ;-)17:51
pedro_hggdh, just waiting for the response from charlie-tca, if he doesn't answer at the end of this week we might look for someone else to fit there17:52
pedro_we cannot wait forever17:52
pedro_micahg, there's a plan for starting a more structured mentoring program: https://wiki.ubuntu.com/QATeam/Specs/SpecialisationWithinBugcontrol17:53
* micahg is looking17:53
pedro_would be really good if everybody could look at the spec and add comments about it17:54
micahgon the comment page17:54
micahg?17:54
micahgI don't see a comment page17:54
pedro_micahg, feel free to add those at the bottom17:54
hggdhjust add a Comment header, and we will go from there17:54
micahg+1 on the idea17:55
* micahg is already specialized :)17:55
andresmujica1ok, let's go to Open Discussion  and let the adopting package topic for the next meeting17:56
micahgwould comments per category be better?17:56
bdmurraywrt to adopting packges I have a question17:56
bdmurrayWould it be interesting to know what packages nobody is subscribed to?17:57
pedro_a big yes ;-)17:57
micahgbdmurray: my guess would be most17:57
micahgunless people are subscribed to -bugs17:57
micahgor maybe not...17:58
andresmujica1hmm.. sure.  even get in touch with main developer and help him subscribe to its package...17:58
hggdhmicahg, I think commenting at the bottom is better -- all comments together17:58
micahgok17:58
bdmurraymicahg: but if you knew netcat had nobody subscribed to its bug reports and it only has <5 open bugs might that help you choose a package to adopt?17:58
micahgyeah, that's a good point17:59
micahgmaybe both stats together would be good17:59
bdmurrayand that it is synced with debian so valid bugs should be forwarded upstream ...17:59
hggdhI think it would -- I would not be afraid of being overwhelmed, and this plays a role17:59
micahgthe question is how do we cover 20k pkgs with 125 people?18:00
hggdhwe do not. There is only so much we can do. But we *can* start18:00
bdmurrayexactly18:00
micahgok, makes sense18:00
hggdhand it will be better than *not* doing anything18:01
micahgmy plan has always been adopt a package, get the bugs under control, then adopt another18:01
* micahg is still working on the first bunch :)18:01
hggdhits a good plan :-)18:01
hggdhwell, you started with FFox, what did you expect LOL18:02
micahgwhen I started, there were only 1600 FF bugs, now there are 2k :(18:02
hggdhone thing we might try is to have more than one for large (in terms of bugs) packages18:03
hggdhif we can get it for these large packages, it is already a victory18:03
micahgwell, that's where mentorhelp18:03
hggdhyes18:03
micahgyou get 2-3 people training on bugs in a large package18:04
hggdhSo. Comments are needed on https://wiki.ubuntu.com/QATeam/Specs/SpecialisationWithinBugcontrol18:05
hggdhthe sooner, methinks, the better18:05
* micahg will comment tonight18:05
hggdhandresmujica1, back to you ;-)18:05
andresmujica1ok, about the upcoming Developer week, anything we can help on?18:06
hggdhbdmurray, pedro_ ?18:08
bdmurrayI'm all set thanks for asking18:08
pedro_well, just help on welcoming the new people (if there's any) after the talk here at the channel18:10
hggdhROLF18:10
andresmujica1ok, anything else we should discuss after closing ?18:11
bdmurrayandresmujica1: you'll send out minutes correct?18:12
andresmujica1yeap18:12
andresmujica1starting right now.18:12
bdmurrayand the next meeting will be on 8 September?18:12
andresmujica1if everyone agrees, it would be Sept 8th18:13
micahg+118:13
andresmujica1same hour same channel?18:13
pedro_sure18:13
bdmurraythat sounds good to me18:13
andresmujica1ok, thanks everyone :)18:14
pedro_thanks!18:14
bdmurraythanks!18:15
hggdhthank you, andresmujica118:15
micahgthanks andresmujica118:15
bdmurrayby the way does lists.ubuntu.com crash firefox for anyone else?18:17
micahgwhich version?18:17
micahgwfm in 3.518:17
bdmurray3.5 it also crashed epiphany for me18:17
hggdhdid not crash here, on FF 3.518:19
bdmurrayhrm, must be me18:21
micahgbdmurray: karmic?18:26
bdmurraymicahg: of course!18:26
micahgah, others have been reporting crashes as well18:27
micahgcan you get a good backtrace and open a bug, there's about 20 crash reports I still have to look at18:28
bdmurraymicahg: I'll see what I can do18:30
kklimondamicahg: it's not really that uncommon to see a crash of the Firefox :)18:32
micahgkklimonda: it's probably not firefox :)18:32
micahgmost of the crashes are GTK related in karmic from what I've seen18:33
kklimondadamn, I hate crashes I can't reproduce when I have time and that hit me when I don't expect them..18:36
kklimondaanyone else having problems with gpm? It just crashes (and brings down whole session with it) when I unplug a usb mouse..18:37
kklimonda(gnome-power-manager)18:37
chrisccoulsong-p-m crashing won't bring down the whole session. that must be something else18:37
kklimondachrisccoulson: I know it shouldn't :/18:38
kklimondachrisccoulson: apport has marked my two reports as duplicates of bug 39470018:38
ubot4Launchpad bug 394700 in gnome-power-manager "gnome-power-manager crashed on removing the battery" [Medium,Confirmed] https://launchpad.net/bugs/39470018:38
kklimondachrisccoulson: is it even possible that removing usb mouse could make it crash?18:40
bdmurraymicahg: I updated and its fine now18:42
micahgcool, there was a new version that fixed a lot of the GTK crashes18:42
chrisccoulsonkklimonda - possibly, i'm not sure though. it's not really clear whats happening from that backtrace18:45
kklimondaheh, I'll try to reproduce it and get more info next sunday18:47
mac_vbdmurray: could you pls update the lp responses ?18:48
bdmurraymac_v: could you elaborate a bit?18:50
ograadd some smileys :)18:51
mac_vbdmurray: the lp repsonses  > https://wiki.ubuntu.com/Bugs/Responses  , i added 1 for the papercuts18:52
bdmurraythat's what launchpad should support - emoticons!18:52
mac_v+1 for that :)18:52
bdmurraymac_v: you'd like that added to the greasemonkey script / firefox extension?18:52
mac_vbdmurray: yeah...  sorry i didnt properly elaborate>faceplam<18:53
bdmurraymac_v: I'll try and it get to it.  A patch would speed up the process though.18:55
mac_vbdmurray: hmm... not very sure how to do that :(18:55
bdmurraythe xml file is at http://people.canonical.com/~brian/greasemonkey/bugsquad-replies.xml18:55
micahgmac_v: all the common ones were in there.  I added a few custom ones of my own that are Firefox specific18:56
mac_voh... ok18:56
micahgI think18:56
mac_vbdmurray: http://dl.getdropbox.com/u/1325768/bugsquad-replies.xml , added to the end... line 254 onwards , also added another one about sending the report upstream. could you check it?19:06
mac_vmicahg: how do i reorder the replies?19:06
kklimondamac_v: the one about sending report upstream isn't generic - sholdn't link be https://wiki.ubuntu.com/Bugs/Upstream ?19:11
mac_vkklimonda: oh... yeah... i was thinking only about gnome!19:13
mac_vediting19:13
mac_vnew version http://dl.getdropbox.com/u/1325768/bugsquad-replies.xml19:14
mac_vkklimonda: once reloaded . where do these get saved in the system? i'm not able to find the file.19:16
kklimondamac_v: I think it lands in firefox preferences19:17
kklimondaprefs.js19:17
mac_vkklimonda: /usr/share/firefox-lp-improvements has the scripts but , but the responses! i'm stumped19:17
mac_voh19:17
micahgmac_v: check about:config19:18
mac_vhmm... i just have to reorder the numbers , nice :)19:20
bdmurrayI'm not sure what will happen after they get updated again though19:22
mac_vbdmurray:  i have not rearranged them waiting for you  :)19:23
mac_vdo they auto update or only manual reload?19:24
bdmurraythey check for updates every 48 hours I think or you can manually force a reload19:25
mac_vok19:33
bdmurraymac_v: I've made some changes to what you had.  You can see what I have at http://pastebin.osuosl.org/2822619:37
mac_vbdmurray: pls dont change the papercut response , that response was how the design team wanted it19:39
mac_vi added the response to the wiki only after suggestions from mpt.19:40
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bdmurraymac_v: well, I thought the grammar could be a bit more verbose and punctuated differently.20:07
greg-g"pls" -> "please" is a good thing, right? :)20:10
bdmurrayYes, its not a txt message20:11
mac_vbdmurray: oh , the "please" and the "information" can be full , thats not the problem , they didnt want to use "Unfortunately" and the line order20:14
mac_vbdmurray: i had a template with unfortunately , and a bit different... they tweaked it ... dont ask me why ;)20:16
mac_vcause i dont know20:16
bdmurraymac_v: okay, how about http://pastebin.osuosl.org/2824120:17
mac_vbdmurray: is only "for" ? correct , shouldnt it be only "in" project... rest is fine20:19
mac_vlast line20:20
bdmurrayokay, in it is20:21
mac_v:)20:21
mac_vi'm just a messenger20:28
micahgpedro_: that subscribe bug in lp is bug 41516621:04
ubot4Launchpad bug 415166 in malone "Launchpad says I don't exist when I subscribe to a bug" [High,Fix committed] https://launchpad.net/bugs/41516621:04
pedro_micahg,  yeap, thanks21:05
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micahghow often does apport retrace?  can I set something to retrace?23:09
bdmurraythat should be handled automatically, what are you looking at?23:09
micahgI just got notified that 4 ff3.5 bugs were retraced23:09
micahgI was wondering if there's something that I shouldn't do to make sure they are retraced or what?23:10
bdmurrayI believe they are initially tagged needs-retracing so just don't remove that tag23:11
micahgok, but if I change the status of the bug, will that affect the retracing?23:11
bdmurraylet me look at the code23:12
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micahghmm, I think they were private to apport before this23:15
micahgthey were not the ones I was thinking of23:15
bdmurraythe retracer just searches for the tag23:16
micahgok23:16
micahgdo we have policies on duping crash reports?23:16
micahgor is it not possible to create such a thing23:16
bdmurraythe retracer usually handles duplicating of crash reports on its own23:16
micahgok, but aren't those only exact duplicates?23:17
bdmurrayyes, that is true23:18
micahgok, do we have policies what to do next?  How many of the functions in the backtrace need to match to be a dup?23:19
bdmurrayI don't have a good answer for that, you might check with seb128 or asac23:21
asacmicahg: thats a difficult question23:24
asacyou cannot say for sure without looking at the code in question23:24
asacif the code looks like it can be triggered through different paths then even a single matchin line might be enough23:24
micahgok, so as a matter of policy, what can I do with crash reports?23:25
asacif the code relies on something really high up in the stack, then everything can be the same. just with different variables etc.23:25
asacand it can be a different bug23:25
asacmicahg: as a rule of thumb, if the stacktrace is identical you can assume its a dupe ;)23:26
micahgasac: if the stacktrace is identical, woudlnt' apport dupe it?23:26
asacin most cases23:26
asacbut apport doesnt do that if there is any ?? in it afaik23:26
asac(but i might be outdated)23:26
micahgbdmurray: ^^23:27
bdmurrayright23:28
bdmurrayso apport does the right thing the majority of the time23:29
micahgok, so I can look through and if I see ?? and the rest matches, I can dupe it?23:29
hggdhmicahg, probably.23:30
hggdhthe ?? would probably match a line in the fully-resolved bt23:31
hggdhif the rest matches, then the ?? is probably this one line, and it is almost certainly a dupe23:31
micahgok23:34
hggdhif in doubt, post here the links to both stacktraces, and we will go together looking at it23:35
micahg:) thankg hggdh23:35
micahg*thanks23:35
hggdhwelcome23:36
BUGabundohello23:48
hggdhyello, BUGabundo23:50
BUGabundohey hggdh23:50

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