[00:07] <iamdeath> how can i fix a "read-only" hard drive error during install?
[00:10] <MyXelf> hello
[00:10] <MyXelf> i'm back
[00:11] <iamdeath> how can i fix a "read-only" hard drive
[00:11] <MyXelf> with a reported bug report, and with a report number :-D
[00:11] <micahg> iamdeath: try #ubuntu for support for Jaunty or #ubuntu+1 for karmic
[00:12] <MyXelf> but don't know if there is anything else i can do to at least start the triage process by some bug squad member
[00:13] <micahg> MyXelf: what's the bug number?
[00:14] <MyXelf> 435917
[00:15] <MyXelf> hello to you micahg
[00:15] <micahg> bug
[00:15] <micahg> bug 435917
[00:15] <micahg> bdmurray: where's the bot?
[00:16] <micahg> sorry MyXelf, I can't really help with kernel stuff
[00:17] <bdmurray> micahg: I've no idea and haven't been responsible for it.
[00:17] <MyXelf> micahg: don't worry
[00:17] <MyXelf> micahg: but I don't have not even a clue, when will someone take a look
[00:17] <micahg> bdmurray: sorry, I'll have to look on the wiki
[00:18] <MyXelf> micahg: and i'm afraid to fall into the land of no-one, with all this rush due to karmic
[00:18] <micahg> MyXelf: well, if no one responds by Monday, I'd say hop into #ubuntu-kernel and ask someone to look at it
[00:19] <MyXelf> micahg: you are the guy
[00:19] <MyXelf> micahg: thanks a lot, i really appreciate it
[00:20] <micahg> np MyXelf, please come back anytime
[00:20] <micahg> and thank you for the report
[00:20] <micahg> invite ubottu
[00:22] <MyXelf> micahg: i hope i can be more useful in the future
[00:23] <micahg> MyXelf: we'll be glad to help you learn
[00:25] <MyXelf> micahg: i'm curious, what means the question: where's the bot?
[00:26] <MyXelf> micahg: this is the second time i see you ask the same
[00:26] <MyXelf> micahg: i guess the bot is like the irc's cop, but idk
[00:26] <micahg> MyXelf: there's a bot that will post links to bugs and answer other questions
[00:29] <MyXelf> micahg: is that "locobot_2"?
[00:31] <micahg> MyXelf: no, that's a logbot
[00:32] <MyXelf> micahg: makes me feel terrible, been lost in everything, but irc is no longer what i was used to
[00:33] <MyXelf> micahg: don't worry, i'll look a place for "reading"
[00:33] <micahg> bug 435917
[00:33] <ubot4> Launchpad bug 435917 in linux "BUG: scheduling while atomic: swapper - using ppp [kernel 2.6.31-10.35-generic]" [Undecided,New] https://launchpad.net/bugs/435917
[00:33] <MyXelf> micahg: uhmm, what was that?
[00:33] <micahg> that's the bot MyXelf :)
[00:34] <micahg> you give it a bug  number and it retrieves the info from LP
[00:34] <MyXelf> micahg: you type bug number, and something auto happens with that?
[00:34] <micahg> MyXelf: https://wiki.ubuntu.com/UbuntuBots#Using%20Ubottu
[00:34] <jpds> micahg: Oh I see.
[00:34] <jpds> It got lost in the netsplits.
[00:34] <MyXelf> micahg: omg!
[00:34] <micahg> jpds: what are netsplits?
[00:34] <jpds> !netsplit
[00:34] <ubot4> netsplit is when two IRC servers of the same network (like freenode) disconnect from each other, so users on one server stop seeing users on the other. If this is happening now, just relax and enjoy the show. See http://en.wikipedia.org/wiki/Netsplit
[00:35] <micahg> ha
[00:35] <micahg> ok
[00:36] <micahg> bdmurray: is 5-a-day actual moving bugs to the triaged state to show up in the stats?
[00:36] <bdmurray> micahg: no, any bug work.  tagging, commenting, confirming ....
[00:36] <micahg> hmm
[00:37] <micahg> ok, how often is it updateD?
[00:37] <bdmurray> every 4 hours
[00:37] <bdmurray> micahg: your e-mail address is not disclosed to others in Launchpad
[00:38] <micahg> is that problematic?
[00:38] <jcastro> bdmurray: do the stats take account weekends for the streak thing?
[00:38] <bdmurray> micahg: "ensure that your e-mail address is visible to other Launchpad users."
[00:39] <bdmurray> micahg: yes, it is because work is attributed via your e-mail address which shows up in the ubuntu-bugs mailing list
[00:39] <jcastro> bdmurray: oh never mind, I see the 5 out of 7 thing
[00:39] <micahg> ah
[00:39] <micahg> ok
[00:39] <bdmurray> jcastro: yes, that's how I am on an 8 day streak. ;-)
[00:39] <micahg> bdmurray: fixed
[00:40] <jcastro> ok so compete with you I have to work weekends. got it.
[00:40] <bdmurray> well to compete in the daily stats ;-)  the weekly stats it won't matter
[00:40] <micahg> bdmurray: what is considered a day?
[00:40] <bdmurray> 24 hours using UTC
[00:41] <micahg> bdmurray: so is it midnight to midnight UTC?
[00:41] <bdmurray> yes
[00:41] <micahg> ok
[00:42] <MyXelf> are the stats in some public place?
[00:43] <bdmurray> MyXelf: http://www.murraytwins.com/blog/?p=56
[00:43] <MyXelf> bdmurray: are u the owner of the site?
[00:43] <MyXelf> bdmurray: at least one of them?
[00:44] <bdmurray> Yes, I am the owner of murraytwins
[00:45] <jcastro> MyXelf: he has an evil twin. It's sort of like superman/bizarro
[00:45] <MyXelf> bdmurray: uhmmm, i'm starting to understand the 8 day streak matter ... lol
[00:46] <dtchen> only 8?
[00:47] <MyXelf> i'm sure the twin is not competing, because maybe is inside a closet (just kidding)
[08:53] <AnAnt> Hello, can someone look at those bugs:
[08:53] <AnAnt> LP 414795
[08:53] <ubot4> Launchpad bug 414795 in pulseaudio "PC beep no longer works in Karmic alpha4" [Undecided,Confirmed] https://launchpad.net/bugs/414795
[08:54] <AnAnt> LP 416949
[08:54] <ubot4> Launchpad bug 416949 in console-setup "Keyboard layout toggle does not work anymore in karmic" [Undecided,New] https://launchpad.net/bugs/416949
[09:44] <yofel> mvo: bug 388953 is back again in karmic. Patch gone missing?
[09:44] <ubot4> Launchpad bug 388953 in vte "bad file descriptor on .deb install" [Undecided,Confirmed] https://launchpad.net/bugs/388953
[10:05] <mvo> yofel: in gdebi? I check it out
[14:05] <alsuren> Hey there. We in #telepathy have just noticed that there are a lot of bugs in https://bugs.launchpad.net/ubuntu/+source/empathy and we were wondering how many should be pushed to https://bugzilla.gnome.org/browse.cgi?product=empathy
[14:05] <ali1234> how do i link a bug on lp to an upstream bug?
[14:06] <alsuren> ("we" being alsuren, sumanah and ali1234)
[14:09] <yofel> ali1234: the right way to link upstream bugs would be https://wiki.ubuntu.com/Bugs/Watches iirc
[14:10] <ali1234> got it, cheers
[14:16] <sumanah> alsuren: looks like Launchpad thinks there is no upstream supervisor for Empathy bugs
[14:19] <alsuren> sumanah: to be honest, I don't really know very much about filing bugs in launchpad. I try to take them upstream if I can.
[14:19] <sumanah> reasonable
[14:19] <seb128> the question was?
[14:19] <sumanah> how can I claim supervisorship?
[14:20] <alsuren> sumanah: I just happened to strike it lucky when I typed /join #ubuntu-bugs :P
[14:20] <sumanah> ah, I can't recall whether we should ask Ubuntu folk or #launchpad people for this sort of help...my spouse works on launchpad, off to the other room to ask :)
[14:20] <sumanah> "There is no bug supervisor for Empathy. This means that there is nobody upstream we can notify about this issue."
[14:21] <alsuren> seb128: ^^^
[14:21] <seb128> when do you get that error?
[14:23]  * sumanah looks at https://help.launchpad.net/Bugs/YourProject#Bug%20supervisors%20and%20security%20contacts
[14:24] <alsuren> seb128: (copy-pasted from #telepathy) : select "also affects project" then enter "empathy" then paste in the bug url
[14:28] <alsuren> sumanah: so I take it you're now in charge of bugs, and can point our unsuspecting ubuntu people in the right direction when they start flooding into #telepathy?
[14:28] <sumanah> noooo
[14:28]  * alsuren grins
[14:30] <seb128> could you give an example?
[14:30] <seb128> what you describe is not clear
[14:30] <seb128> adding upstream watches works fine there
[14:31] <ali1234> seb128: it isn't an error
[14:31] <ali1234> it's just what it says when you add a watch
[14:31] <seb128> no it doesn't
[14:31] <seb128> please give an example
[14:32] <seb128> I've added several bug watches this week and it works there
[14:32] <ali1234> watches on empathy?
[14:33] <seb128> yes
[14:33] <ali1234> wait. i have not selected the project properly
[14:34] <ali1234> no wait. i have
[14:34] <seb128> ie bug #424903
[14:34]  * sumanah looks in https://bugs.launchpad.net/~telepathy for the bug, cannot find
[14:34] <ubot4> Launchpad bug 424903 in empathy "empathy crashed with SIGSEGV in empathy_account_settings_get_default()" [Medium,Triaged] https://launchpad.net/bugs/424903
[14:35] <sumanah> #436538
[14:35] <sumanah> bug #436538
[14:35] <ubot4> Launchpad bug 436538 in empathy "Empathy does not handle Adium themes properly." [Undecided,New] https://launchpad.net/bugs/436538
[14:36] <ali1234> seb128: right. the message is on the page where you paste in the bug url
[14:36] <ali1234> in order to see it you will have to delete and then re add the watch
[14:36] <seb128> why delete and re add?
[14:36] <ali1234> seb128: there is no other way to get to the page
[14:36] <sumanah> https://bugs.launchpad.net/empathy tells me: Bug supervisor: None set
[14:37] <seb128> well right
[14:37] <seb128> empathy upstream bug tracker is not launchpad
[14:37] <seb128> so you can't only add watches
[14:37] <seb128> not open bugs on the empathy product in launchpad
[14:37] <sumanah> so I need to set that.  sorry for bothering you seb128
[14:37] <seb128> set what?
[14:38] <seb128> I still don't understand the issue
[14:38] <seb128> bug adding bug watches on empathy bugs work
[14:38] <ali1234> seb128: we never said it didn't
[14:38] <seb128> I don't understand your issue then
[14:38] <ali1234> the issue is "There is no bug supervisor for Empathy. This means that there is nobody upstream we can notify about this issue."
[14:38] <sumanah> I'm sorry, there's been some miscommunication.  I don't think there's an issue here, thanks for your time
[14:39] <Pici> I think sumanah is confusing https://launchpad.net/empathy with whatever the real Empathy project uses for development.
[14:39] <seb128> alright
[14:39] <sumanah> Pici: no, I just need to hook them together by naming myself or a colleague as the bug supervisor in lp
[14:54] <alsuren> Pici: seb128 what's the process for trying to organise a bug triaging/forwarding spree? We keep empathy bugs in Gnome's bugzilla
[14:55] <seb128> trying contacting the ubuntu-bugs mailing list or pedro or bdmurray there
[15:00] <alsuren> seb128: also, we keep network-related bugs in http://bugs.freedesktop.org/describecomponents.cgi?product=Telepathy
[15:05] <alsuren> sumanah: there seems to be something really fishy going on here. I think I might see if I can ask on ubuntu-bugs ML to see if I can get someone who knows what the hell is going on to sort it out.
[15:20] <sumanah> thanks alsuren
[15:21] <alsuren> sumanah: if you want to add me (alsuren or alsuren@gmail.com) as a bug contact then you can
[17:13] <micahg1> ping seb128 re bug 434476
[17:13] <ubot4> Launchpad bug 434476 in gnome-screensaver "screensaver starts while playing HTML5 videos" [Low,New] https://launchpad.net/bugs/434476
[17:17] <seb128> micahg, what about it?
[17:19] <micahg> seb128: seems like the user wants more of an inhibit feature
[17:19] <micahg> AFAIK, the screensaver always activates during movies, is that not correcT?
[17:19] <seb128> right, I guess so far, the bug is a duplicate for sure
[17:19] <seb128> no, totem inhibit screeensavers
[17:20] <seb128> no, totem inhibit screeensavers
[17:20] <seb128> ups
[17:20] <micahg> itself?
[17:20] <micahg> is there a flag firefox could show or something to inhibit?
[17:20] <seb128> the thing is that the browser plugin might no
[17:20] <seb128> or, html5 videos are played by firefox?
[17:21] <micahg> seb128: yes, they are played by firefox, not a plugin
[17:21] <seb128> ok, so it's a firefox bug
[17:21] <seb128> it should inhibit screensaver
[17:21] <micahg> how can it?
[17:24] <seb128> micahg, it can uses x11 apis or dbus
[17:24] <seb128> look at what other softwares are doing
[17:24] <seb128> totem for example
[17:24] <micahg> ok, I see there are issues upstream for it
[17:24] <micahg> thanks seb128, I'll move it back to firefox
[17:24] <seb128> thanks
[18:33] <sbeattie> can anyone reproduce/confirm bug 436740 on karmic?
[18:33] <ubot4> Launchpad bug 436740 in update-manager "update-manager blocked waiting for non-existent other package manager" [Undecided,New] https://launchpad.net/bugs/436740
[18:48] <mvo> sbeattie: could you mail me your "ps afx" output please?
[18:48] <sbeattie> mvo: sure thing.
[18:49] <mvo> sbeattie: you run it via sudo (update-manager?)
[18:49] <sbeattie> mvo: yes.
[18:49] <mvo> sbeattie: thanks, I can confirm that too
[18:50] <mvo> sbeattie: it should be fine if you run it as a normal user
[18:50] <mvo> sbeattie: its still a bug, I targeted it for beta
[18:50] <sbeattie> mvo: cool, thanks.
[19:15] <AnAnt> Hello, can someone look at those bugs: LP 416949 & LP 414795
[19:15] <ubot4> Launchpad bug 416949 in console-setup "Keyboard layout toggle does not work anymore in karmic" [Undecided,New] https://launchpad.net/bugs/416949
[19:15] <ubot4> Launchpad bug 414795 in pulseaudio "PC beep no longer works in Karmic alpha4" [Undecided,Confirmed] https://launchpad.net/bugs/414795
[19:35] <notlistening> I know this is not exactly the right lace but i am running mythbuntu 9.04 and my CD driver will constantly close itself after i press the button or issues a software open any ideas of what's wrong?
[19:35] <notlistening> *CD Drive
[19:36] <yofel> notlistening: for stable releases please ask in #ubuntu
[19:37] <notlistening> Does running a system with proposed updates count?
[19:37] <notlistening> or are you karmic only focused?
[19:38] <yofel> notlistening: this channel is for help with reporting bugs and reported bugs, for support please use #ubuntu for stable releases and #ubuntu+1 for karmic
[19:40] <yofel> notlistening: then again, can you be a bit more detailed about your problem?
[19:41] <yofel> like, which button?
[19:41] <bdmurray> yofel: that was reported as a bug a release or two a go
[19:42] <notlistening> yeah i have seen the bug reports from a bit ago and they are describing my issue buut i am one or two releases beyond that
[19:42] <notlistening> thought that it would have been fixed as it is a bit of a show stopper
[19:43] <notlistening> and guess it was until now for me
[19:43] <notlistening> this is a recent change as it was not there a few weeks ago
[19:44] <bdmurray> notlistening: do you have the bug number handy?
[19:44] <notlistening> 1 sec
[19:46] <notlistening> https://bugs.launchpad.net/ubuntu/+source/udev/+bug/283316
[19:46] <ubot4> Launchpad bug 283316 in udev "CD-ROM tray closes automatically after eject" [High,Fix released]
[19:48] <bdmurray> and you said you are running -proposed?
[19:49] <notlistening> proposed in 9.04
[19:49] <bdmurray> and anything other things like -backports?
[19:50] <notlistening> not sure if i am running backports
[19:50] <notlistening> is ther an easy way to tell on commandline?
[19:50] <bdmurray> could you pastebin you /etc/apt/sources.list file?
[19:51] <micahg> apt-cache policy might be better?
[19:53] <notlistening> yeah i have backports enabled
[19:53] <bdmurray> well, what does apt-cache policy udev show?
[19:54] <notlistening> Installed: 141-1.2
[20:03] <notlistening> http://pastebin.com/d2c91a514
[20:08] <bdmurray> notlistening: if you could report a new bug using ubuntu-bug udev and mention the previous fixed bug report that'd be helpful
[20:15] <micahg> bdmurray: 5-a-day is showing me now :)
[20:16] <bdmurray> micahg: yes, I saw that!
[20:16] <micahg> bdmurray: would it be possible to show bug counts as well?
[20:16] <bdmurray> micahg: what do you mean exactly?
[20:17] <micahg> show how many bugs/day bugs/streak
[20:19] <bdmurray> Yes, its notionally possible.  However, with the old stats, where quantity/day was counted, some people were always at the top with very high numbers per day.  Instead I wanted to show who is doing their 5 since that is what the program is really about.
[20:22] <micahg> ah, ok
[20:22] <micahg> would personal graphs be possible then?
[20:22] <micahg> so that each person can see their bugs/day
[20:22] <micahg> instead of group comparisons
[20:22] <micahg> kinda like the qa for packages
[20:22] <bdmurray> I'd file a bug about the project so we can keep track of these ideas.
[20:22] <micahg> ok
[20:23] <micahg> against which project?
[20:23] <bdmurray> five-a-day-stats
[20:23] <micahg> ok, thanks
[20:27] <micahg> done: bug 436833
[20:27] <ubot4> Launchpad bug 436833 in five-a-day-stats "Personal statistics for bug counts" [Undecided,New] https://launchpad.net/bugs/436833
[21:59] <nperry> Hey guys,
[22:00] <nperry> Quick question, bug #434390 should this convert into a question to educate that its being update-manager is open (whatever kde uses) or put it as a bug in notifier
[22:00] <ubot4> Launchpad bug 434390 in ubuntu ""Cannot Get Lock" Displayed Over and Over Again From KPackagekit" [Undecided,New] https://launchpad.net/bugs/434390
[22:01] <mvo> nperry: this looks like a bug in kpackagekit to me
[22:01] <mvo> nperry: i mean, it should not trigger that many errors just doing a apt-get run
[22:02] <nperry> True, no it shouldn't
[22:02] <nperry> Would there been anymore infor requried to triage?
[22:03] <mvo> it would be nice if someone could reproduce, but I think it can go to kpackagekit
[22:04] <BUGabundo> oh look mvo around on a Friday night
[22:04] <BUGabundo> :p
[22:04] <nperry> Would i leave a comment saying awaiting for somoneelse to confirm bug?
[22:04] <mvo> hey BUGabundo
[22:18] <yofel> hm, I'm running kde here, would leaving aptitude open in a terminal be enough to check it? (And when does kpackagekit check for updates anyway?)
[22:22] <jbuncher> Can we get the launchpad behavior for filing ubuntu bugs back to what it used to be?  getting redirected automatically to the "here's how you file bugs" page is annoying at best, and severely frustrating at worst, when the package may or may not be installed and does not have the same name as the source package it is built from.
[22:26] <maxb> jbuncher: Yeah, I think it's heavy handed
[22:26] <bdmurray> jbuncher: Could you give me a specifc use case example?  We are trying to address the huge quantity of bugs w/o a package and amount of back-forth goes on in bug triage.
[22:27] <maxb> bdmurray: I fall into a category of users who understand the need for well-filed bugs and can make my own decision whether apport is relevant
[22:28] <bdmurray> maxb: well there are ways to work around it then
[22:29] <yofel> hm... why does ubuntu-bug without a package try to report a problem agains linux o.O
[22:30] <bdmurray> yofel: what release is that on?
[22:30] <yofel> I'm running kubuntu karmic here
[22:31] <bdmurray> ubuntu-bug without a package should start a q/a session regarding storage devices
[22:32] <yofel> yes, I said 'other' on both panels and it wanted to report a bug against linux
[22:33] <jbuncher> bdmurray:  First off, it's not clear that the redirect is an error for someone used to the way it was before, so I spent a little while confused and wondering why launchpad wasn't working.  Secondly, I wanted to file a "bug" against libstdc++5, to try and get it back in the repos (mathematica 6 requirement).  Apport doesn't work, because there's no app to run.  ubuntu-bug doesn't work, because libstdc++5 isn't a package.  ubuntu-bug
[22:33] <jbuncher> libstdc++6 didn't work, because ubuntu-bug crashed when trying to open firefox.  The link for finding the relevant source package (which was gcc-3.3) was not prominently displayed, so that took a while (I didn't realize that *source* packages were all that different in name from the *binary* packages, since i'm not a dev), so while I finally got the "direct url" method to work, it was much more hassle than just letting me do that to
[22:33] <jbuncher> start with, with some sort of click-through beforehand to ask me if I could use one of the preferred methods if possible.
[22:33] <jbuncher> sorry, that should be "redirect *isn't* an error"
[22:37] <bdmurray> jbuncher: okay, I see your points.
[22:37] <jbuncher> bdmurray:  another use case would be the situation I encountered yesterday, where network-manager was non-functional due to some bad linking (or something, it's fixed now).  This would require me to report the bug on a different machine, where the info gathered by ubuntu-bug would be worthless.  The direct url method would still work, but it seems overly complicated.
[22:38] <bdmurray> jbuncher: there is an off-line mode for filing bugs with apport-cli
[22:38] <bdmurray> where you can keep the report for later and file it from a different system
[22:39] <jbuncher> bdmurray:  If that's not detailed at the https://help.ubuntu.com/community/ReportingBugs redirect, then the page should be updated to reflect that.
[22:40] <bdmurray> jbuncher: I was just working on that.  Do you have an idea of where it might fit best?
[22:42] <jbuncher> bdmurray:  probably immediately after "Filing bugs at Launchpad.net", or as a subsection of that, with a title such as "Report bugs if your internet connection is broken", or something similar.
[22:46] <jbuncher> bdmurray:  Still, there should be an easy option for filing ubuntu bugs through the web interface.  Most of the use cases assume knowing what package or program is at fault for the bug (or at least having a guess), and I've encountered a few where I had no idea.  On my desktop, I had an issue where if I plugged in my wireless mouse, my audio would skip (across many different audio programs).  I haven't checked that in a year or, but
[22:46] <jbuncher> I would still have zero idea what package to file that against.
[22:53] <bdmurray> jbuncher: I've updated the wiki page if you want to review it
[22:55] <matti> ;]
[22:57] <jbuncher> bdmurray:  it looks like the apport file gets stored in /tmp .  If this directory is cleared out on occasion (say at reboot), we should make note of that on the wiki so people don't lose the reports.
[22:57] <jbuncher> bdmurray:  Other than that, the addition looks great.
[22:57] <bdmurray> jbuncher: is apport telling you its there not enough?
[22:58] <bdmurray> I'll add it in just in case
[22:59] <jbuncher> bdmurray: I was just thinking that some people might not have access to another system until reboot (say a different install, or they need to bring the laptop home or something), so if they don't know that /tmp is cleared out, we should let them know.
[23:00] <yofel> jbuncher: afaik by default /tmp is never cleared out, so I don't think that matters
[23:01] <jbuncher> yofel:  Ok then, I wasn't sure.  Seems like "tmp" would be cleared out on occasion, but I've never looked at it in detail.
[23:01] <bdmurray> it is cleared out on reboot
[23:02] <yofel> bdmurray: since when? It wasn't like that a while ago
[23:05] <jbuncher> bdmurray:  thanks, that definitely helps.  On another note, who would I talk to about getting libstdc++5 back into the karmic repos, even if it's just universe?
[23:08] <bdmurray> I might try the motu mailing list to see if someone would be interested in doing that
[23:10] <jbuncher> ok, thanks.
[23:11] <hggdh> jbuncher: +1 for libstdc++5 ;-)
[23:12] <hggdh> (bloody proprietary software I have to run for work requires it)
[23:19] <jbuncher> hggdh:  Yeah, I'm in a university setting (personal laptop though), and I've been stuck at hardy for a while.  I forget what prevented an upgrade to intrepid, but jaunty didn't work out due to the alpha-devel state of Kile and the less-than-feature-complete state of okular for my LaTeX needs, and now it looks like Karmic might be out if the libstdc++5 issue can't be addressed.