| === Hellow_ is now known as Hellow | ||
| zooko | Dear people of #ubuntu-bugs: I am unable to report some packaging bugs in a timely manner because the new launchpad doesn't have a web UI for reporting bugs that I can find. apport is currently non-functional on my system. | 04:59 |
|---|---|---|
| zooko | It would be nice if there were access to the old launchpad bug-reporting interface for when the new recommended apport-based way won't work. | 05:00 |
| jmarsden | zooko: http://bugs.launchpad.net/ubuntu/+source/PACKAGENAME/+filebug?no-redirect | 05:46 |
| zooko | jmarsden: lifeless already directed me to that URL, but I wasn't able to get it to work before my bug-reporting process timed out and higer priority processes took over. | 05:47 |
| dholbach | good morning | 06:43 |
| AnAnt | Hello, is ubuntu QA team on this channel ? | 07:05 |
| === dholbach_ is now known as dholbach | ||
| === asac_ is now known as asac | ||
| === yofel_ is now known as yofel | ||
| AnAnt | LP 416949 | 12:22 |
| ubot4 | Launchpad bug 416949 in console-setup "Keyboard layout toggle does not work anymore in karmic" [Undecided,New] https://launchpad.net/bugs/416949 | 12:22 |
| abb | Hi, I'm trying to convert a Bug report (Bug #433515) into a question, but each time I attempt this, I get a "Timeout Error, Sorry, something just went wrong in Launchpad" error (OOPS-1367EC560). Is there a known problem with LP today? If not, could someone kindly take a look at the aforementioned bug and assist? | 13:19 |
| ubot4 | Launchpad bug 433515 in ubuntu "unable to signin to yahoo account" [Undecided,Incomplete] https://launchpad.net/bugs/433515 | 13:19 |
| abb | (Btw, I'm obviously a bit new with this -- my first Bug-to-Question conversion, so it's likely the problem exists on my end. :) | 13:20 |
| AnAnt | abb: I dunno, but try asking on #launchpad | 13:21 |
| === doko__ is now known as doko | ||
| abb | Okay, thanks. I just didn't know if there were any obvious prerequisites I was missing -- I read the note on "ConvertingBugstoQuestions" and saw it required the bug to be set Incomplete/New (not "in progress" etc) but wasn't sure if I missed something else... | 13:22 |
| abb | fyi, problem resolved itself -- apparently the old "keep submitting over and over" approach eventually worked, lol. | 13:27 |
| AnAnt | :) | 13:43 |
| === marjomercado is now known as marjo | ||
| bdrung | seb128: bug 438023 is a duplicate of which bug? | 15:06 |
| ubot4 | Launchpad bug 438023 in gdm "gdm does not remember keyboard layout setting" [Low,New] https://launchpad.net/bugs/438023 | 15:06 |
| seb128 | I don't know | 15:07 |
| seb128 | I would have marked it otherwise | 15:07 |
| seb128 | I don't want to spent my day looking for all the duplicate numbers | 15:07 |
| seb128 | otherwise I would spend my day looking for number and not doing at work | 15:07 |
| seb128 | any work rather | 15:07 |
| bdrung | seb128: did you think, that this bug was already reported? | 15:09 |
| seb128 | yes, I would have written it on the bug otherwise | 15:09 |
| seb128 | I do read hundred of bug email every day though so I'm not sure about the bug number | 15:10 |
| bdrung | seb128: i did not find a duplicate for it. | 15:11 |
| seb128 | that doesn't mean there isn't one | 15:12 |
| seb128 | what is your point there? | 15:12 |
| bdrung | seb128: i reopened it, because i did not find a duplicate. | 15:13 |
| seb128 | shrug | 15:14 |
| seb128 | I don't care enough to argue, it's a duplicate and it makes work harder for us to have duplicate in bug lists | 15:14 |
| seb128 | but I'm not going to fight over the status etc so let it open if you think that's better for you | 15:15 |
| bdrung | seb128: i will close it, if the corresponding bug is found | 15:15 |
| seb128 | bug #395103 is similar for example | 15:16 |
| ubot4 | Launchpad bug 395103 in gdm "Gnome doesn't have my configured keyboard layout after login anymore" [High,Fix released] https://launchpad.net/bugs/395103 | 15:16 |
| bddebian | Boo | 15:26 |
| AnAnt | bddebian: can you help in console-setup bug ? | 15:30 |
| bddebian | AnAnt: Hi. How so? | 15:33 |
| AnAnt | bddebian: Hello, I need someone to have a look (and hopefully fix) LP 416949 | 15:34 |
| XDevHald | I know this question will not be new to the launchpad-dev room as it has already been asked. But will Ubuntu allow the "Report a bug" link to be active for launchpad? | 15:34 |
| ubot4 | Launchpad bug 416949 in console-setup "Keyboard layout toggle does not work anymore in karmic" [Undecided,New] https://launchpad.net/bugs/416949 | 15:34 |
| bdrung | seb128: i explained my issue more. hope this helps to differentiate it better from different bugs | 15:34 |
| === fddfoo is now known as fdd | ||
| seb128 | bdrung, it's clearer now, it's the login layout which is incorrect not the user session one | 15:35 |
| seb128 | bdrung, thanks | 15:35 |
| bdrung | seb128: yw | 15:36 |
| === nixternal_ is now known as nixternal | ||
| takeda | Hey, guys so I use 9.04, mnow once in a while when I suspend Ubuntu and come back I'm welcomed with login screen (X restarts) this is extremely annoying, since if I would want that I would just shutdown the system. | 18:26 |
| takeda | is this a known bug? | 18:26 |
| takeda | I remember experiencing it in 8.x as well, 9.04 (I installed from scratch) worked well for sometime then it starts degrading | 18:27 |
| bdmurray | that bug is likely hardware dependent | 18:28 |
| takeda | bdmurray: so I should report it then? | 18:29 |
| bdmurray | takeda: ideally you would test with a 9.10 live cd and report it from that environment | 18:31 |
| takeda | bdmurray: the problem is that this doesn't happen every time, when I used 8.04 it worked fine for some time, recently I think this happened to me maybe 3 times already | 18:32 |
| takeda | it's not something that I can just put CD and tell you whether it happens or not | 18:32 |
| takeda | I need to use it for extended time | 18:33 |
| takeda | I don't get why something like that would even happen | 18:33 |
| Elbrus | takeda: be careful after an update of the kernel. suspend won't work (maybe that is a bug thou?) | 18:35 |
| Elbrus | at least in my experience | 18:35 |
| takeda | https://bugs.launchpad.net/ubuntu/+source/linux/+bug/379417 - I guess this is similar problem, though he uses Lenovo, but my Panasonic R-7 should have similar HW | 18:35 |
| ubot4 | Launchpad bug 379417 in linux "X restart after suspend and/or hibernate (dup-of: 384937)" [Undecided,New] | 18:35 |
| ubot4 | Launchpad bug 384937 in xserver-xorg-video-intel "[i945gm] Unexpected X-server restarts on system with Intel 945GM" [Low,Invalid] | 18:35 |
| takeda | Elbrus: actually you know? I remember upgrading kernel | 18:35 |
| takeda | maybe that broke it | 18:36 |
| takeda | I think I have 945 | 18:37 |
| bdmurray | Do you still have the old kernel that you could test with? | 18:37 |
| Elbrus | bdmurray: my experience is that after an kernel upgrade (with different version numbers at least) your standard choice in grub will be that latest kernel and returning from suspend/hibernation won't work. Not extensively tested thou | 18:40 |
| yofel | If I want to edit a Stock-response do I need to ask somebody for permission? The 'Debugging Kernel General' response doesn't match with the information requested on 'KernelTeamBugPolicies'. Here's what I had in mind: http://yofel.pastebin.com/f196f0369 Any comments? | 18:44 |
| bdmurray | yofel: does -p linux not work with jaunty? I don't recall | 18:46 |
| yofel | bdmurray: I got that information from the KernelTeam wiki page, I don't know either :/ | 18:47 |
| yofel | should I ask them in #ubuntu-kernel? | 18:49 |
| bdmurray | ogasawara: Do you recall? ^^ | 18:49 |
| takeda | bdmurray: sorry I got couple emails and was responding to them.... assuming installation didn't overwrite them I should have at least 2 previous kernels | 18:55 |
| bdmurray | testing with a previous way would be a good way to narrow down the problem | 18:56 |
| takeda | I'll try to select the old one each time I boot | 18:56 |
| takeda | though this is really hard to tell whether it works or not | 18:56 |
| takeda | Another thing I noticed (not sure if you'll consider it a bug), in windows there's UAC you get dark screen where you decide to run app with admin privileges or not. | 18:58 |
| takeda | Ubuntu seems to have similar approach, except it doesn't seem to work too well | 18:58 |
| takeda | i.e. when I use Synergy on windows, I can't control mouse or kb anymore in that mode | 18:58 |
| takeda | but on Ubuntu it works just fine | 18:58 |
| takeda | so it doesn't look like it's actually protecting the user | 18:59 |
| takeda | the only time when it fails to work is when it's about to switch the mode and I move mouse outside of the desktop | 18:59 |
| yofel | bdmurray: checking my jaunty vm there doesn't seem to be any issue with -p linux, so I'll remove the other one | 19:28 |
| bdmurray | yofel: cool, and actually if the bug is reported about the linux package the -p linux is redundant | 19:28 |
| yofel | I know, but I wasn't sure about it. I'll remove it too then. | 19:30 |
| yofel | new version: http://yofel.pastebin.com/f602d773a | 19:32 |
| === porthose is now known as porthose|afk | ||
| yofel | anyone else want's to comment? | 19:37 |
| skorasaurus | Hi. What should I do (Besides making a comment where I gave an upstream link where the author stated they aren't implementing this eature request) to ensure a bug is marked as 'won't fix' ? | 19:57 |
| skorasaurus | (since I do not have bug-control privileges) | 19:58 |
| greg-g | skorasaurus: was the upstream author's comment in a bug report in the upstream bug tracker? if so, add a bug watch to that. And, you can simply just close the bug as "invalid" with the comment of why ("upstream said..... so this bug is being closed") | 20:09 |
| skorasaurus | greg-g, yes. | 20:10 |
| skorasaurus | greg-g, thanks for the help. :) | 20:15 |
| greg-g | skorasaurus: no problem, thanks for helping :) | 20:18 |
| ogasawara | yofel, bdmurray: sorry for the delay, I recall you have to use the specific package name when using ubuntu-bug in jaunty | 21:11 |
| ogasawara | yofel, bdmurray: for example: ubuntu-bug -p linux-image-`uname -r` | 21:12 |
| yofel | ogasawara: I just tried both in my jaunty vm and got two identical apport windows with information about 'linux' | 21:13 |
| === Guest22498 is now known as YDdraigGoch | ||
| yofel | hm... jaunty doesn't seem to have /proc/version_signature yet | 21:20 |
| bwallum | hi, I'm just trying to find my way around, trying to help with bugs. | 21:53 |
| bwallum | first time here | 21:53 |
| yofel | bwallum: welcome :) | 21:53 |
| bwallum | what is this channel mostly used for? e.g. discussing bugs prior to filing | 21:54 |
| yofel | bwallum: this channel is for bugsquad discussion and helping with bugs filed in LP or filing them | 21:58 |
| yofel | bwallum: if you don't know yet if your issue really is a bug asking in #ubuntu or #ubuntu+1 would be better | 21:59 |
| bwallum | OK, I'll try the other channels. I have filed a few bugs in LP over time and I was wondering how I could become more effective. I like to get involved around late alpha versions. | 22:01 |
| bdmurray | bwallum: well, that's on topic here | 22:02 |
| bwallum | It's a good learning curve for me and I like to think I'm helping a bit (others tell the truth no doubt) | 22:03 |
| bwallum | I've tried to get involved with pulseaudio in Karmic. It would be good to chat over things before filing though. | 22:04 |
| yofel | bwallum: regarding bugs you could read yourself through our Knowledge Base https://wiki.ubuntu.com/BugSquad/KnowledgeBase and for karmic related chatting you'll always be welcome in #ubuntu+1 ;) | 22:07 |
| bwallum | OK, I'll try #ubuntu+1 | 22:08 |
| yofel | ok, next try: http://yofel.pastebin.com/f4b39a825 - I put the jaunty -p linux-image-... back again and added a note for the karmic-only /proc/version_signature. More comments? | 22:09 |
| yofel | bdmurray: do you know if I need to get somebodys permission to edit the wiki page? | 22:09 |
| bdmurray | yofel: do you don't. Why did you special case proc/version_signature? | 22:12 |
| yofel | bdmurray: there is no /proc/version_signature in jaunty (at least not in my VM) | 22:13 |
| bdmurray | there is on both of my jaunty systems | 22:13 |
| yofel | then again, let me check something | 22:13 |
| yofel | urgh, guess I meddled too much with my jaunty VM - running the wrong kernel... | 22:15 |
| yofel | ok, remove that again... | 22:15 |
| yofel | good, I think it's ok now http://yofel.pastebin.com/f4a5b2760 | 22:21 |
| bdmurray | yofel: looks great, thanks! | 22:23 |
| yofel | ok, then let's see if I get that into the wiki page... | 22:25 |
| === BUGabundo1 is now known as BUGabundo | ||
| hggdh | yofel, may I suggest? | 22:32 |
| yofel | hggdh: yes? | 22:33 |
| hggdh | where you state the user may need to install python-lplib... whouldn't it be a good idea to provide the command line for that? | 22:34 |
| yofel | you mean 'sudo apt-get install python-launchpadlib' ? | 22:36 |
| yofel | wouldn't hurt to add, yes | 22:37 |
| hggdh | yes. Just in case, chances are they will not know what to do | 22:38 |
| bcurtiswx | hey all, i have a bug in which someone is bothered by the gender of the translations made for a specific application... | 22:42 |
| bcurtiswx | Should I file that with the translations.. or the app? | 22:42 |
| jjardon | Hello all, Could someone confirm bug #438405 | 22:46 |
| ubot4 | Launchpad bug 438405 in gnome-orca "gnome-orca doesn't depends on libgail-gnome-module" [Undecided,New] https://launchpad.net/bugs/438405 | 22:46 |
| jjardon | ? | 22:46 |
| hggdh | bcurtiswx: which bug? | 22:47 |
| bcurtiswx | bug #113230 | 22:47 |
| ubot4 | Launchpad bug 113230 in empathy "Status title should be gender-dependant" [Wishlist,Triaged] https://launchpad.net/bugs/113230 | 22:47 |
| hggdh | bcurtiswx: I think the translations would be appropriate. But I am not sure how successful this will be... | 22:49 |
| bcurtiswx | hggdh: yeah, me either.. hmm | 22:50 |
| hggdh | but it makes sense | 22:50 |
| jjardon | Could someone confirm bug #438408 too? | 22:51 |
| ubot4 | Launchpad bug 438408 in nemiver "Upgrade ubuntu package to drop libgail dependency" [Undecided,New] https://launchpad.net/bugs/438408 | 22:51 |
| bcurtiswx | hggdh: yeah the bug itself makes sense.. its where it _should_ go to get the quickest attention is my confusion | 22:52 |
| hggdh | I think translations would be the right place, then. I hope | 22:54 |
| bcurtiswx | what is the translations package then? | 22:54 |
| hggdh | ah, *that* I do not know, never opened a translation bug | 22:54 |
| mac_v | !logs | 22:56 |
| ubot4 | Official channel logs can be found at http://irclogs.ubuntu.com/ - For LoCo channels, http://logs.ubuntu-eu.org/freenode/ | 22:56 |
| bcurtiswx | </shock> :P | 22:56 |
| shakaran1 | Hi, I need more attention for a bug, where I can get? | 22:57 |
| bcurtiswx | seb must be crashing | 22:57 |
| bcurtiswx | shakaran1: which bug is this? | 22:58 |
| shakaran1 | The LP bug 435193 is reported 5 days ago. It is important. Many users have this issue | 22:58 |
| ubot4 | Launchpad bug 435193 in ubuntu-website "keyserver.ubuntu.com down all time - (110) Connection timed out" [Undecided,New] https://launchpad.net/bugs/435193 | 22:58 |
| bcurtiswx | shakaran1: i can ping it perfectly fine right now | 22:59 |
| yofel | bcurtiswx: I remember that, had it too, I could ping it all the time but had numerous timeouts when trying to get a key | 23:01 |
| === seb128_ is now known as seb128 | ||
| shakaran1 | http://paste.ubuntu.com/280753/ | 23:02 |
| shakaran1 | it have ping, but dont any data with response for keys | 23:02 |
| shakaran1 | If you put keyserver.ubuntu.com on firefox, you get a 110 error message | 23:02 |
| shakaran1 | Maybe is need a more powerful server o duplication. This servers is accesed for many people. Maybe on a moments is ok, but the most of time is down | 23:04 |
| bcurtiswx | shakaran1: as yofel said, pings may always work, but the functionality of the commands to the server are a different story | 23:05 |
| shakaran1 | well, it is fixable? | 23:05 |
| yofel | finished the wiki page: https://wiki.ubuntu.com/Bugs/Responses#Debugging%20Kernel%20General | 23:06 |
| shakaran1 | yofel: Can I translate that page to Spanish? | 23:07 |
| yofel | shakaran1: why would you? The page contains responses for launchpad bugs which should always be reported in english | 23:12 |
| bcurtiswx | shakaran1: i really can't say I would know where to go with the key-server bug... | 23:13 |
| bcurtiswx | i wonder if thats more of a launchpad thing? | 23:13 |
| yofel | it would help to know who the admin of keyserver.ubuntu.com is... | 23:13 |
| shakaran1 | yofel: well, you can response on english, but reporters maybe dont understand your reply, then you send to the locale version for understand | 23:15 |
| shakaran1 | The maintainer seems to be Matthew Nuzum, Someone knows? | 23:16 |
| shakaran1 | https://launchpad.net/ubuntu-website | 23:17 |
| bcurtiswx | my debate is whether is really a website problem | 23:17 |
| yofel | shakaran1: well, I really don't know how spanish support is handled here so you should best ask somebody else, I personally don't have anything against it. | 23:17 |
| shakaran1 | From personal Matthew Nuzum's launchpad site (https://launchpad.net/~newz): I am a webapplication programmer and the ubuntu.com webmaster. | 23:19 |
| bcurtiswx | i don't think the keyserver is his issue | 23:19 |
| shakaran1 | he is the webmaster of ubuntu.com... | 23:19 |
| jpds | The keyserver is known to have problems. | 23:19 |
| bcurtiswx | jpds: yeah, shakaran1 reported a bug about it, but im pretty clueless as to what package/group to have it a part of or who to even ask | 23:20 |
| shakaran1 | Who if not instruct the keyserver? Keyserver mirrors could be made? | 23:20 |
| jpds | shakaran1: there already are mirrors, use subkeys.pgp.net for example. | 23:21 |
| shakaran1 | Umm, I'm afraid my bug will be forgotten because of the expiration | 23:22 |
| jpds | shakaran1: It is a known issue and is being worked on by the sysadmin team. | 23:23 |
| shakaran1 | well, good to hear, I love Ubuntu and have much hope in their community and developers. | 23:25 |
| === porthose|afk is now known as porthose | ||
| jpds | shakaran1, bcurtiswx; should be back now. | 23:44 |
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