[04:59] <zooko> Dear people of #ubuntu-bugs: I am unable to report some packaging bugs in a timely manner because the new launchpad doesn't have a web UI for reporting bugs that I can find.  apport is currently non-functional on my system.
[05:00] <zooko> It would be nice if there were access to the old launchpad bug-reporting interface for when the new recommended apport-based way won't work.
[05:46] <jmarsden> zooko: http://bugs.launchpad.net/ubuntu/+source/PACKAGENAME/+filebug?no-redirect
[05:47] <zooko> jmarsden: lifeless already directed me to that URL, but I wasn't able to get it to work before my bug-reporting process timed out and higer priority processes took over.
[06:43] <dholbach> good morning
[07:05] <AnAnt> Hello, is ubuntu QA team on this channel ?
[12:22] <AnAnt> LP 416949
[12:22] <ubot4> Launchpad bug 416949 in console-setup "Keyboard layout toggle does not work anymore in karmic" [Undecided,New] https://launchpad.net/bugs/416949
[13:19] <abb> Hi, I'm trying to convert a Bug report (Bug #433515) into a question, but each time I attempt this, I get a "Timeout Error, Sorry, something just went wrong in Launchpad" error (OOPS-1367EC560).  Is there a known problem with LP today?  If not, could someone kindly take a look at the aforementioned bug and assist?
[13:19] <ubot4> Launchpad bug 433515 in ubuntu "unable to signin to yahoo account" [Undecided,Incomplete] https://launchpad.net/bugs/433515
[13:20] <abb> (Btw, I'm obviously a bit new with this -- my first Bug-to-Question conversion, so it's likely the problem exists on my end. :)
[13:21] <AnAnt> abb: I dunno, but try asking on #launchpad
[13:22] <abb> Okay, thanks.  I just didn't know if there were any obvious prerequisites I was missing -- I read the note on "ConvertingBugstoQuestions" and saw it required the bug to be set Incomplete/New (not "in progress" etc) but wasn't sure if I missed something else...
[13:27] <abb> fyi, problem resolved itself -- apparently the old "keep submitting over and over" approach eventually worked, lol.
[13:43] <AnAnt> :)
[15:06] <bdrung> seb128: bug 438023 is a duplicate of which bug?
[15:06] <ubot4> Launchpad bug 438023 in gdm "gdm does not remember keyboard layout setting" [Low,New] https://launchpad.net/bugs/438023
[15:07] <seb128> I don't know
[15:07] <seb128> I would have marked it otherwise
[15:07] <seb128> I don't want to spent my day looking for all the duplicate numbers
[15:07] <seb128> otherwise I would spend my day looking for number and not doing at work
[15:07] <seb128> any work rather
[15:09] <bdrung> seb128: did you think, that this bug was already reported?
[15:09] <seb128> yes, I would have written it on the bug otherwise
[15:10] <seb128> I do read hundred of bug email every day though so I'm not sure about the bug number
[15:11] <bdrung> seb128: i did not find a duplicate for it.
[15:12] <seb128> that doesn't mean there isn't one
[15:12] <seb128> what is your point there?
[15:13] <bdrung> seb128: i reopened it, because i did not find a duplicate.
[15:14] <seb128> shrug
[15:14] <seb128> I don't care enough to argue, it's a duplicate and it makes work harder for us to have duplicate in bug lists
[15:15] <seb128> but I'm not going to fight over the status etc so let it open if you think that's better for you
[15:15] <bdrung> seb128: i will close it, if the corresponding bug is found
[15:16] <seb128> bug #395103 is similar for example
[15:16] <ubot4> Launchpad bug 395103 in gdm "Gnome doesn't have my configured keyboard layout after login anymore" [High,Fix released] https://launchpad.net/bugs/395103
[15:26] <bddebian> Boo
[15:30] <AnAnt> bddebian: can you help in console-setup bug ?
[15:33] <bddebian> AnAnt: Hi.  How so?
[15:34] <AnAnt> bddebian: Hello, I need someone to have a look (and hopefully fix) LP 416949
[15:34] <XDevHald> I know this question will not be new to the launchpad-dev room as it has already been asked. But will Ubuntu allow the "Report a bug" link to be active for launchpad?
[15:34] <ubot4> Launchpad bug 416949 in console-setup "Keyboard layout toggle does not work anymore in karmic" [Undecided,New] https://launchpad.net/bugs/416949
[15:34] <bdrung> seb128: i explained my issue more. hope this helps to differentiate it better from different bugs
[15:35] <seb128> bdrung, it's clearer now, it's the login layout which is incorrect not the user session one
[15:35] <seb128> bdrung, thanks
[15:36] <bdrung> seb128: yw
[18:26] <takeda> Hey, guys so I use 9.04, mnow once in a while when I suspend Ubuntu and come back I'm welcomed with login screen (X restarts) this is extremely annoying, since if I would want that I would just shutdown the system.
[18:26] <takeda> is this a known bug?
[18:27] <takeda> I remember experiencing it in 8.x as well, 9.04 (I installed from scratch) worked well for sometime then it starts degrading
[18:28] <bdmurray> that bug is likely hardware dependent
[18:29] <takeda> bdmurray: so I should report it then?
[18:31] <bdmurray> takeda: ideally you would test with a 9.10 live cd and report it from that environment
[18:32] <takeda> bdmurray: the problem is that this doesn't happen every time, when I used 8.04 it worked fine for some time, recently I think this happened to me maybe 3 times already
[18:32] <takeda> it's not something that I can just put CD and tell you whether it happens or not
[18:33] <takeda> I need to use it for extended time
[18:33] <takeda> I don't get why something like that would even happen
[18:35] <Elbrus> takeda: be careful after an update of the kernel. suspend won't work (maybe that is a bug thou?)
[18:35] <Elbrus> at least in my experience
[18:35] <takeda> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/379417 - I guess this is similar problem, though he uses Lenovo, but my Panasonic R-7 should have similar HW
[18:35] <ubot4> Launchpad bug 379417 in linux "X restart after suspend and/or hibernate (dup-of: 384937)" [Undecided,New]
[18:35] <ubot4> Launchpad bug 384937 in xserver-xorg-video-intel "[i945gm] Unexpected X-server restarts on system with Intel 945GM" [Low,Invalid]
[18:35] <takeda> Elbrus: actually you know? I remember upgrading kernel
[18:36] <takeda> maybe that broke it
[18:37] <takeda> I think I have 945
[18:37] <bdmurray> Do you still have the old kernel that you could test with?
[18:40] <Elbrus> bdmurray: my experience is that after an kernel upgrade (with different version numbers at least) your standard choice in grub will be that latest kernel and returning from suspend/hibernation won't work. Not extensively tested thou
[18:44] <yofel> If I want to edit a Stock-response do I need to ask somebody for permission? The 'Debugging Kernel General' response doesn't match with the information requested on 'KernelTeamBugPolicies'. Here's what I had in mind: http://yofel.pastebin.com/f196f0369  Any comments?
[18:46] <bdmurray> yofel: does -p linux not work with jaunty?  I don't recall
[18:47] <yofel> bdmurray: I got that information from the KernelTeam wiki page, I don't know either :/
[18:49] <yofel> should I ask them in #ubuntu-kernel?
[18:49] <bdmurray> ogasawara: Do you recall? ^^
[18:55] <takeda> bdmurray: sorry I got couple emails and was responding to them.... assuming installation didn't overwrite them I should have at least 2 previous kernels
[18:56] <bdmurray> testing with a previous way would be a good way to narrow down the problem
[18:56] <takeda> I'll try to select the old one each time I boot
[18:56] <takeda> though this is really hard to tell whether it works or not
[18:58] <takeda> Another thing I noticed (not sure if you'll consider it a bug), in windows there's UAC you get dark screen where you decide to run app with admin privileges or not.
[18:58] <takeda> Ubuntu seems to have similar approach, except it doesn't seem to work too well
[18:58] <takeda> i.e. when I use Synergy on windows, I can't control mouse or kb anymore in that mode
[18:58] <takeda> but on Ubuntu it works just fine
[18:59] <takeda> so it doesn't look like it's actually protecting the user
[18:59] <takeda> the only time when it fails to work is when it's about to switch the mode and I move mouse outside of the desktop
[19:28] <yofel> bdmurray: checking my jaunty vm there doesn't seem to be any issue with -p linux, so I'll remove the other one
[19:28] <bdmurray> yofel: cool, and actually if the bug is reported about the linux package the -p linux is redundant
[19:30] <yofel> I know, but I wasn't sure about it. I'll remove it too then.
[19:32] <yofel> new version: http://yofel.pastebin.com/f602d773a
[19:37] <yofel> anyone else want's to comment?
[19:57] <skorasaurus> Hi. What should I do (Besides making a comment where I gave an upstream link where the author stated they aren't implementing this eature request) to ensure a bug is marked as 'won't fix' ?
[19:58] <skorasaurus> (since I do not have bug-control privileges)
[20:09] <greg-g> skorasaurus: was the upstream author's comment in a bug report in the upstream bug tracker? if so, add a bug watch to that. And, you can simply just close the bug as "invalid" with the comment of why ("upstream said..... so this bug is being closed")
[20:10] <skorasaurus> greg-g, yes.
[20:15] <skorasaurus> greg-g, thanks for the help. :)
[20:18] <greg-g> skorasaurus: no problem, thanks for helping :)
[21:11] <ogasawara> yofel, bdmurray:  sorry for the delay, I recall you have to use the specific package name when using ubuntu-bug in jaunty
[21:12] <ogasawara> yofel, bdmurray:  for example:  ubuntu-bug -p linux-image-`uname -r`
[21:13] <yofel> ogasawara: I just tried both in my jaunty vm and got two identical apport windows with information about 'linux'
[21:20] <yofel> hm... jaunty doesn't seem to have /proc/version_signature yet
[21:53] <bwallum> hi, I'm just trying to find my way around, trying to help with bugs.
[21:53] <bwallum> first time here
[21:53] <yofel> bwallum: welcome :)
[21:54] <bwallum> what is this channel mostly used for? e.g. discussing bugs prior to filing
[21:58] <yofel> bwallum: this channel is for bugsquad discussion and helping with bugs filed in LP or filing them
[21:59] <yofel> bwallum: if you don't know yet if your issue really is a bug asking in #ubuntu or #ubuntu+1 would be better
[22:01] <bwallum> OK, I'll try the other channels. I have filed a few bugs in LP over time and I was wondering how I could become more effective. I like to get involved around late alpha versions.
[22:02] <bdmurray> bwallum: well, that's on topic here
[22:03] <bwallum> It's a good learning curve for me and I like to think I'm helping a bit (others tell the truth no doubt)
[22:04] <bwallum> I've tried to get involved with pulseaudio in Karmic. It would be good to chat over things before filing though.
[22:07] <yofel> bwallum: regarding bugs you could read yourself through our Knowledge Base https://wiki.ubuntu.com/BugSquad/KnowledgeBase and for karmic related chatting you'll always be welcome in #ubuntu+1 ;)
[22:08] <bwallum> OK, I'll try #ubuntu+1
[22:09] <yofel> ok, next try: http://yofel.pastebin.com/f4b39a825 - I put the jaunty -p linux-image-... back again and added a note for the karmic-only /proc/version_signature. More comments?
[22:09] <yofel> bdmurray: do you know if I need to get somebodys permission to edit the wiki page?
[22:12] <bdmurray> yofel: do you don't.  Why did you special case proc/version_signature?
[22:13] <yofel> bdmurray: there is no /proc/version_signature in jaunty (at least not in my VM)
[22:13] <bdmurray> there is on both of my jaunty systems
[22:13] <yofel> then again, let me check something
[22:15] <yofel> urgh, guess I meddled too much with my jaunty VM - running the wrong kernel...
[22:15] <yofel> ok, remove that again...
[22:21] <yofel> good, I think it's ok now http://yofel.pastebin.com/f4a5b2760
[22:23] <bdmurray> yofel: looks great, thanks!
[22:25] <yofel> ok, then let's see if I get that into the wiki page...
[22:32] <hggdh> yofel, may I suggest?
[22:33] <yofel> hggdh: yes?
[22:34] <hggdh> where you state the user may need to install python-lplib... whouldn't it be a good idea to provide the command line for that?
[22:36] <yofel> you mean 'sudo apt-get install python-launchpadlib' ?
[22:37] <yofel> wouldn't hurt to add, yes
[22:38] <hggdh> yes. Just in case, chances are they will not know what to do
[22:42] <bcurtiswx> hey all, i have a bug in which someone is bothered by the gender of the translations made for a specific application...
[22:42] <bcurtiswx> Should I file that with the translations.. or the app?
[22:46] <jjardon> Hello all, Could someone confirm bug #438405
[22:46] <ubot4> Launchpad bug 438405 in gnome-orca "gnome-orca doesn't depends on libgail-gnome-module" [Undecided,New] https://launchpad.net/bugs/438405
[22:46] <jjardon> ?
[22:47] <hggdh> bcurtiswx: which bug?
[22:47] <bcurtiswx> bug #113230
[22:47] <ubot4> Launchpad bug 113230 in empathy "Status title should be gender-dependant" [Wishlist,Triaged] https://launchpad.net/bugs/113230
[22:49] <hggdh> bcurtiswx: I think the translations would be appropriate. But I am not sure how successful this will be...
[22:50] <bcurtiswx> hggdh: yeah, me either.. hmm
[22:50] <hggdh> but it makes sense
[22:51] <jjardon> Could someone confirm bug #438408 too?
[22:51] <ubot4> Launchpad bug 438408 in nemiver "Upgrade ubuntu package to drop libgail dependency" [Undecided,New] https://launchpad.net/bugs/438408
[22:52] <bcurtiswx> hggdh: yeah the bug itself makes sense.. its where it _should_ go to get the quickest attention is my confusion
[22:54] <hggdh> I think translations would be the right place, then. I hope
[22:54] <bcurtiswx> what is the translations package then?
[22:54] <hggdh> ah, *that* I do not know, never opened a translation bug
[22:56] <mac_v> !logs
[22:56] <ubot4> Official channel logs can be found at http://irclogs.ubuntu.com/ - For LoCo channels, http://logs.ubuntu-eu.org/freenode/
 :P
[22:57] <shakaran1> Hi, I need more attention for a bug, where I can get?
[22:57] <bcurtiswx> seb must be crashing
[22:58] <bcurtiswx> shakaran1: which bug is this?
[22:58] <shakaran1> The LP bug 435193 is reported 5 days ago. It is important. Many users have this issue
[22:58] <ubot4> Launchpad bug 435193 in ubuntu-website "keyserver.ubuntu.com down all time - (110) Connection timed out" [Undecided,New] https://launchpad.net/bugs/435193
[22:59] <bcurtiswx> shakaran1: i can ping it perfectly fine right now
[23:01] <yofel> bcurtiswx: I remember that, had it too, I could ping it all the time but had numerous timeouts when trying to get a key
[23:02] <shakaran1> http://paste.ubuntu.com/280753/
[23:02] <shakaran1> it have ping, but dont any data with response for keys
[23:02] <shakaran1> If you put keyserver.ubuntu.com on firefox, you get a 110 error message
[23:04] <shakaran1> Maybe is need a more powerful server o duplication. This servers is accesed for many people. Maybe on a moments is ok, but the most of time is down
[23:05] <bcurtiswx> shakaran1: as yofel said, pings may always work, but the functionality of the commands to the server are a different story
[23:05] <shakaran1> well, it is fixable?
[23:06] <yofel> finished the wiki page: https://wiki.ubuntu.com/Bugs/Responses#Debugging%20Kernel%20General
[23:07] <shakaran1> yofel: Can I translate that page to Spanish?
[23:12] <yofel> shakaran1: why would you? The page contains responses for launchpad bugs which should always be reported in english
[23:13] <bcurtiswx> shakaran1: i really can't say I  would know where to go with the key-server bug...
[23:13] <bcurtiswx> i wonder if thats more of a launchpad thing?
[23:13] <yofel> it would help to know who the admin of keyserver.ubuntu.com is...
[23:15] <shakaran1> yofel: well, you can response on english, but reporters maybe dont understand your reply, then you send to the locale version for understand
[23:16] <shakaran1> The maintainer seems to be Matthew Nuzum, Someone knows?
[23:17] <shakaran1> https://launchpad.net/ubuntu-website
[23:17] <bcurtiswx> my debate is whether is really a website problem
[23:17] <yofel> shakaran1: well, I really don't know how spanish support is handled here so you should best ask somebody else, I personally don't have anything against it.
[23:19] <shakaran1> From personal Matthew Nuzum's launchpad site (https://launchpad.net/~newz): I am a webapplication programmer and the ubuntu.com webmaster.
[23:19] <bcurtiswx> i don't think the keyserver is his issue
[23:19] <shakaran1> he is the webmaster of ubuntu.com...
[23:19] <jpds> The keyserver is known to have problems.
[23:20] <bcurtiswx> jpds: yeah, shakaran1 reported a bug about it, but im pretty clueless as to what package/group to have it a part of or who to even ask
[23:20] <shakaran1> Who if not instruct the keyserver? Keyserver mirrors could be made?
[23:21] <jpds> shakaran1: there already are mirrors, use subkeys.pgp.net for example.
[23:22] <shakaran1> Umm, I'm afraid my bug will be forgotten because of the expiration
[23:23] <jpds> shakaran1: It is a known issue and is being worked on by the sysadmin team.
[23:25] <shakaran1> well, good to hear, I love Ubuntu and have much hope in their community and developers.
[23:44] <jpds> shakaran1, bcurtiswx; should be back now.