[01:29] <hggdh> micahg: you will be mentoring Dustin?
[01:30]  * micahg will try
[01:48] <DustinAmodeo> hey micahg, around?
[01:48] <micahg> yeah
[01:48] <micahg> but I'm still trying to figure something out...
[01:48] <micahg> DustinAmodeo: PM?
[02:14] <XDevHald> BTS is not working for reporting bugs, need to know how to gather ubuntu-bug from the apport.
[02:15] <micahg> XDevHald: are you trying to submit a bug to debian or ubuntu?
[02:16] <XDevHald> Hey micahg: I am fixing/reporting/triaging
[02:16] <micahg> XDevHald: you want to report to ubuntu?
[02:17] <micahg> DustinAmodeo: ok, which FF version are you using?
[02:17] <XDevHald> My apologies micahg as I wasn't able to understand the question.
[02:17] <micahg> XDevHald: that was going to be my line :)
[02:17] <XDevHald> Hehe
[02:18] <XDevHald> I was using the Debian BTS software to report/fix the bugs from launchpad but BTS is no longer supported. Claims I need to use ubuntu-bug from the apport
[02:18] <micahg> ok, to report to Ubuntu, it's ubuntu-bug PKGNAME
[02:18] <XDevHald> ah
[02:19] <XDevHald> Thank you micahg, I appreciate the clarification :-)
[02:19] <micahg> np XDevHald
[02:21] <XDevHald> micahg: What about a tool to fix the bugs?
[02:21] <micahg> XDevHald: fix? how?
[02:22] <XDevHald> Say if there is a bug from launchpad and I want to contribute on fixing it. How would I go about gathering the package that they want fixed on my desktop to triage and then fix
[02:22] <XDevHald> bbiab, PM if you can micahg.
[02:22] <micahg> XDevHald: depends on the package
[02:24] <micahg> DustinAmodeo: I'm assuming you've read the triaging guides?
[02:24] <DustinAmodeo> i have
[02:24] <micahg> ok
[02:24] <micahg> so, why don't you grab a bug from the firefox-3.0 package
[02:24] <micahg> and we can look at it
[02:27] <DustinAmodeo> can i sort bugs by package?
[02:28] <micahg> you can go to a specific package
[02:28] <micahg> https://edge.launchpad.net/ubuntu/+source/firefox-3.0
[02:31] <DustinAmodeo> i'm still here
[02:31] <DustinAmodeo> just sorting through this
[02:33] <DustinAmodeo> so i'm looking at Bug #327943
[02:33] <ubot4`> Launchpad bug 327943 in firefox-3.0 "firefox crashed with SIGSEGV in sqlite3_column_int64()" [Medium,New] https://launchpad.net/bugs/327943
[02:35] <micahg> hmmm
[02:35] <micahg> DustinAmodeo: maybe try one that's not a crash...
[02:39] <DustinAmodeo> looking at Bug #340032
[02:39] <ubot4`> Launchpad bug 340032 in firefox-3.0 "Jaunty: Firefox crashes while using plugin finder service" [Undecided,New] https://launchpad.net/bugs/340032
[02:40] <micahg> DustinAmodeo: ok, what do you think abotu this?
[02:42] <DustinAmodeo> micahg: from a straight triage perpective, it seems to have all of the initial relevant data
[02:44] <micahg> ok, but how old is the bug?
[02:44] <micahg> and what version was it reported against?
[02:45] <DustinAmodeo> ahh...over 6 months old and alpha 9.04
[02:46] <micahg> yep
[02:46] <micahg> so, now what do you think?
[02:48] <DustinAmodeo> that i would be unable to duplicate the bug, so a message should be sent to the bug reporter to confirm that it is no longer an issue?
[02:49] <micahg> yes, there should be a paragraph about obsolete versions on the responses page
[02:50] <DustinAmodeo> "
[02:50] <DustinAmodeo> Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance. "
[02:50] <DustinAmodeo> so i'll just add that to the comments?
[02:51] <micahg> DustinAmodeo: normally pastebin is better for such things...but yes, and you might want to tweak it to say not using the release version of Jaunty
[02:52]  * micahg remembers pastebining lots of comments to be evaluated :)
[02:56] <DustinAmodeo> now i would also want to change the status of it?
[03:00] <micahg> yes DustinAmodeo
[03:00] <micahg> what do you think it should be?
[03:00] <DustinAmodeo> incomplete
[03:01] <micahg> yep[
[03:01] <micahg> and BTW, text looks great
[03:03] <DustinAmodeo> and this is where i go to the wait 4 weeks period? then a reminder, then 2 weeks later invalidate it?
[03:03] <micahg> yep
[03:03] <micahg> BTW, I suggest subscribing to the bug
[03:04] <DustinAmodeo> right. i was just about to ask if i had to note it and manually go back to it
[03:05] <micahg> if you click the down arrow next to the task, you can do it all at once (set status, respond, subscribe)
[03:05] <test34> Can someone look at https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/434121 and tell me if it should really be invalid? because I think it is very confusing that this checkbox ("Use message indicators") shows the icon in the notification area.  And also, it probably should be enabled by default
[03:05] <ubot4`> Launchpad bug 434121 in empathy "no notification area for new empathy update" [Undecided,Invalid]
[03:05] <DustinAmodeo> oh cool
[03:07] <micahg> test34: yes, it seems more like a support request than a bug
[03:09] <test34> ok then thanks micahg
[03:11] <DustinAmodeo> so for now i'm done with this bug?
[03:11] <micahg> yep
[03:12] <DustinAmodeo> thanks
[03:15] <micahg> DustinAmodeo: you want to grab another?
[03:16] <DustinAmodeo> absolutely
[03:17] <DustinAmodeo> is it beneficial for me to go through these ones that were created with alpha jaunty?
[03:21] <DustinAmodeo> i'm looking at Bug #425764
[03:21] <ubot4`> Launchpad bug 425764 in firefox-3.0 "Tools-->Downloads-->"Open in containing folder" opens the file itself and not the folder!" [Undecided,New] https://launchpad.net/bugs/425764
[03:21] <micahg> DustinAmodeo: if there are a lot of them
[03:22] <micahg> DustinAmodeo: can you duplicate it?
[03:22] <DustinAmodeo> and i've already attempted to duplicate the problem with 3.0.14
[03:22] <DustinAmodeo> and thje program is running as expected
[03:22] <micahg> DustinAmodeo: you mean it opens the file manager?
[03:23] <DustinAmodeo> it does
[03:23] <micahg> DustinAmodeo: what flavor of Ubuntu
[03:23] <DustinAmodeo> 9.04
[03:24] <micahg> yes, but what desktop env?
[03:24] <DustinAmodeo> gnome
[03:24] <DustinAmodeo> sorry
[03:24] <micahg> KDE, Gnome, Xfce?
[03:24] <micahg> ah
[03:24] <micahg> ok
[03:24] <micahg> well
[03:24] <micahg> the reported is most likely using KDE
[03:24] <micahg> *reported
[03:24] <micahg> *reporter
[03:25] <DustinAmodeo> what leads you to make that inference? is KDE more commonly used?
[03:25] <micahg> no
[03:26] <micahg> the user references Dolphin which is the KDE4 file manager
[03:26] <DustinAmodeo> the nautilus equivalent?
[03:26] <DustinAmodeo> i see.
[03:26] <micahg> yes
[03:28] <DustinAmodeo> so then i would leave this bug alone for someone running KDE?
[03:28] <DustinAmodeo> or make a note saying that i couldn't duplicate it in Gnome with FF 3.0.14?
[03:29] <micahg> or you can try to find someone running KDE on Jaunty to duplicate it?
[03:30] <DustinAmodeo> the few friends i have running ubuntu are all in gnome
[03:31] <DustinAmodeo> if that's what you mean
[03:31] <micahg> DustinAmodeo: I think this is an upstream issue :)
[03:35] <micahg> mozilla bug 266600
[03:35] <ubot4`> Mozilla bug 266600 in Download Manager "Open containing folder function does nothing (KDE)" [Normal,New] http://bugzilla.mozilla.org/show_bug.cgi?id=266600
[03:37] <micahg> DustinAmodeo: take a look at the responses page for upstreaming issues
[03:38] <micahg> DustinAmodeo: actually hold on
[03:38] <micahg> just found the duplicate :)
[03:38] <micahg> bug 133133
[03:38] <ubot4`> Launchpad bug 133133 in firefox ""Open containing folder" is only working if nautilus is present" [Unknown,Confirmed] https://launchpad.net/bugs/133133
[03:39] <DustinAmodeo> nice :)
[03:42] <micahg> DustinAmodeo: you want to mark it?
[03:43] <DustinAmodeo> i just did
[03:43] <DustinAmodeo> confirm i did it right?
[03:44] <micahg> DustinAmodeo: looks good
[03:45] <DustinAmodeo> thanks for your help
[03:45] <DustinAmodeo> :)
[03:45] <DustinAmodeo> i have to get caught up on some work
[03:45] <DustinAmodeo> but clearly still need some more help
[03:45] <micahg> np, feel free to come back
[03:45] <DustinAmodeo> so i'll catch you in here another time and go through a few more
[03:45] <micahg> you did great!
[03:45] <DustinAmodeo> appreciate it
[03:45] <DustinAmodeo> :)
[03:45] <DustinAmodeo> have a good evening
[04:08] <micahg> bdmurray: hi, it seems like it's not processing the stats right...the list you posted shows I did many bugs yesterday (UTC based)
[04:08] <micahg> bdmurray: nevermind :( it wasn't UTC 00:00 when it was posted
[06:55] <alkisg> Hello, I reported a bug in 8.10, then it was triaged, and now (9.04) it's fixed. Can I mark it as "Fix released" even though I don't know exactly when it was fixed?
[06:55] <alkisg> https://bugs.launchpad.net/ubuntu/+source/ltsp/+bug/212802
[06:55] <ubot4`> Launchpad bug 212802 in ltsp "Server brightness popup window shown in clients" [Undecided,Incomplete]
[06:56] <micahg> alkisg: generally not
[06:56] <alkisg> micahg: invalid, then?
[06:56] <micahg> We generally mark the bug invalid if we do not know what fixed it
[06:56] <alkisg> It was the newer gnome-power-manager version :)
[06:56] <alkisg> OK, I'll mark it as invalid
[06:57] <alkisg> (gnome-power-manager was completely redesigned, but it would take a lot of testing to see in which version exactly it was fixed...)
[06:57] <alkisg> micahg: thsnk
[06:57] <alkisg> *thanks
[06:57] <micahg> np alkisg
[07:08] <dholbach> good morning
[07:34] <thekorn> hello bugsquad ;)
[09:21] <slacker_nl> hello to all
[09:21] <slacker_nl> https://bugs.launchpad.net/ubuntu/+source/guessnet/+bug/433677 << debian has just released a new version of guessnet, would that make karmic?
[09:21] <ubot4`> Launchpad bug 433677 in guessnet "Unknown pcap error" [Undecided,New]
[09:21] <micahg> slacker_nl: check in #ubuntu-motu
[09:21] <slacker_nl> micahg: will do
[12:28] <Luit> not sure where to file this bug: somehow my laptop shows a charge rate of +700W when connected to the charger...
[12:29] <Luit> is this a bug or just a misconfiguration?
[12:34] <Luit> (the discharge rate is 15W max, and charging is about twice as fast I guess, so it should be around 35W charge rate instead)
[12:35] <Luit> so the charge rate shows about 20x the real rate...
[12:37] <Luit> looks like it can' t even be 35W, considering the charger only rates 30W
[12:37] <Luit> so it shouldn' t be 718,4 W, that' s for sure
[13:34] <joaopinto> I have this funny bug of only getting sound from firefox+flash and nothing else, it seems to have happened after installing the flash player package
[13:34] <joaopinto> any tipos how to debug/report it ?
[15:56] <Personne> Hi
[15:56] <Personne> I encount a problem using Samba
[15:57] <Personne> I don't understand why, when I create a file, this one is 644 mode
[15:59] <Personne> I add this in my smb.conf : http://pastealacon.com/5919
[15:59] <Personne> (on the server)
[16:00] <Personne> On my Ubuntu, I use Autofs, with this command : administration -fstype=cifs,credentials=/etc/auto.partage.auth,iocharset=utf8,uid=1000,gid=100,file_mode=760,dir_mode=775,workgroup=BUREAU ://192.168.0.200/administration
[16:01] <Personne> And it always change the created file in 644 :(
[16:01] <Personne> I test on a Windows client, and a NuTyx client (another linux), it works.
[16:01] <Personne> So I consider it's a bug of smbfs package
[16:05] <hggdh> Personne: this channel is not a support channel, but a bug-work (triage, control) one. Please try #ubuntu, or (in your case) #ubuntu-fr
[16:07] <Personne> They don't have skills to respond on #ubuntu-fr  :'(
[16:07] <Personne> I read the bug page but I don't find how to give the report of this bug
[16:07] <Personne> He is similar to http://fixunix.com/samba/244438-samba-ubuntu-7-10-64-bit-server-cant-write-shares.html
[16:07] <hggdh> Ok
[16:08] <hggdh> Personne: what version of Ubuntu are you running?
[16:08] <Personne> I do not have a well spell english to explain my problem in english I think
[16:08] <Personne> jaunty
[16:08] <Personne> (i'm french, that's why I encount some problems speaking english)
[16:09] <hggdh> Personne: no problem (and yes, this is why I suggested -fr ;-))
[16:09] <Personne> What could I do ?
[16:09] <hggdh> Personne: it does sound like a bug. Are you up-to-date on Jaunty?
[16:10] <Personne> hum, a moment, I try a apt-get update && apt-get upgrade to tell you this ;)
[16:10] <hggdh> merci
[16:11] <Personne> Hum, it seems that i'm not utd (up to date), but that's the package which I have to load : apport apport-gtk linux-headers-2.6.28-15 linux-headers-2.6.28-15-generic linux-image-2.6.28-15-generic linux-libc-dev python-apport python-problem-report
[16:11] <Personne> I think it's not "important"
[16:12] <Personne> I search with rgrep in some files (which contains the word "samba"), and it reveals something like usershare_acl variable
[16:13] <Personne> I think that the compilation change this variable to 644
[16:13] <hggdh> Personne: open a bug on this: run, on a terminal, 'ubuntu-bug smbfs'
[16:13] <hggdh> and point to your findings
[16:14] <CarlFK> I can't figure out how to report a bug...
[16:14] <Personne> hggdh: in a console I can explain my problem with annoting something ?
[16:14] <Personne> hggdh: I try this with the alt+f2 shortcut
[16:14] <CarlFK> https://edge.launchpad.net/ubuntu  click 'Report a bug" takes me to https://help.ubuntu.com/community/ReportingBugs
[16:15] <hggdh> Personne: 'ubuntu-bug' will collect the necessary data for the smbfs package, and open a browser on LP.net for you to enter more details
[16:15] <CarlFK> "you can file one via Launchpad." which takes me back to https://edge.launchpad.net/ubuntu
[16:15] <Personne> CarlFK: It's seems that I just have read it :D
[16:15] <Personne> CarlFK: but I'm not so "good" in english ;)
[16:15] <hggdh> CarlFK: hum. This loop is not good :-(
[16:17] <CarlFK> Personne:  I was not directing that to you. your english is pretty good
[16:18] <hggdh> CarlFK: I just tried it, and I cannot repeat: when I click on 'report a bug', I am taken to the +filebug page
[16:18] <hggdh> this is on Edge
[16:18] <Personne> Oh really ? oÔ
[16:18] <hggdh> Personne: this is only on edge.launchpad.net, which you may (or may not) have access
[16:20] <CarlFK> hggdh: are you hitting:  <h2>Get Involved</h2>    <ul>     <li>       <a href="https://bugs.edge.launchpad.net/ubuntu/+filebug" class="menu-link-report_bug sprite bugs">Report a bug</a>
[16:20] <greg-g> html doesn't really work in IRC :)
[16:20] <Personne> I always comme on https://help.ubuntu.com/community/ReportingBugs
[16:20] <Personne> when I click on "report a bug" -__-
[16:21] <hggdh> Personne: yes, this is why I asked you to run 'ubuntu-bug'
[16:21] <Personne> "If you need help in finding the right package or providing appropriate information ask someone on #ubuntu-bugs on the Freenode IRC server or on the bugsquad mailing list. "
[16:21] <Personne> hggdh: ok I try in a console
[16:22] <hggdh> CarlFK: I will have to look at the source, but yes, I clicked on 'report a bug' under the "Get Involved" header
[16:23] <Personne> "644 permissions on fresh file creating" <= is that a good summary ?
[16:24] <greg-g> Personne: yes. It can be changed later if needed.
[16:25] <Personne> ok.
[16:26] <Personne> Oh, some others bugs look like the mine :)
[16:26] <Personne> (I really have some problems understanding launchpad and the english language :s)
[16:26] <CarlFK> @#$@  something funky going on.  https://bugs.edge.launchpad.net/ubuntu/+source/nautilus/+bug/439419  click "Report another bug about nautilus in ubuntu" https://bugs.edge.launchpad.net/ubuntu/+source/nautilus/+filebug
[16:26] <ubot4`> Launchpad bug 439419 in nautilus "E: /var/cache/apt/archives/linux-image-2.6.24-22-lpia_2.6.24-22.45netbook9_lpia.deb: files list file for package `libxcb-shape0' is missing final newline" [Undecided,New]
[16:27] <CarlFK> get redirected to https://help.ubuntu.com/community/ReportingBugs
[16:27] <CarlFK> is there some setting to tell firefox to tell me about redirects?
[16:28] <CarlFK> wget tells me I need to log in.. I am logged into lp... maybe I should turn off edge
[16:28] <hggdh> maybe a cache issue?
[16:34] <Personne> oh my bug seems to be here : https://bugs.launchpad.net/ubuntu/+source/samba/+bug/263228
[16:34] <ubot4`> Launchpad bug 263228 in samba "problems with file-permissions using linux-cifs-client" [Undecided,Invalid]
[16:35] <Personne> but the dev said they don't have the information for changing this
[16:35] <Personne> But what I see is that there was a bug : https://bugs.launchpad.net/ubuntu/+source/samba/+bug/332431 , changed by a patch creation : http://www.nabble.com/ACLs-under-Samba-3.3.0-td21753941.html
[16:35] <ubot4`> Launchpad bug 332431 in samba "9.04 Jaunty Samba 2:3.3.0-3ubuntu2: files (permissions set to a=rwx) can only be renamed by owner although their content can be changed by all" [High,Fix released]
[16:36] <Personne> And so, I think that the patch affect the permissions
[16:37] <CarlFK> hggdh:  (10:38:05 AM) Ursinha: CarlFK, yes, the ubuntu process to file a bug changed, so you have to append the no-redirect for it to go to lp
[16:37] <hggdh> CarlFK: I am sure I did not append no-redirect ;-)
[16:37] <CarlFK> maybe a cache issue?  :)
[16:51] <hggdh> CarlFK: no, it is membership in the bug(squad|control) groups
[18:22] <ebroder> I'm helping run a local event for the global jam on Saturday, and I'm expecting to have a lot of people with, at best, a knowledge of how to use Ubuntu but not much development background. Are there any docs on how to find bugs that would be good for them to work on?
[18:22] <ebroder> Or things for them to test, or whatever
[18:40] <trijntje> what should i do when i want to retract a bug-report?
[19:07] <yofel> :q
[19:08] <yofel> argh... wrong window -.-
[20:01] <sandberg> Anyone experienced X-crashed while upgrading from Jaunty to Karmic?
[20:01] <sandberg> Think X crashed while the fglrx package was upgraded... :(
[21:18] <joaopinto> hi
[21:18] <joaopinto> how do I link an LP bug to a bugzilla ?
[21:19] <BUGabundo> hey joaopinto
[21:19] <BUGabundo> joaopinto: click on affect project
[21:19] <BUGabundo> LP edge or production?
[21:19] <BUGabundo> UIs are diff
[21:20] <joaopinto> LP prod
[21:24] <BUGabundo> did you manage to find the button joaopinto?
[21:24] <joaopinto> yes, it's linked
[21:24] <joaopinto> now I need to check that someone of the -desktop team will pick it up
[21:26] <BUGabundo> seb128: are you here?
[21:26] <BUGabundo> can you look at joaopinto bug?
[21:26] <BUGabundo> joaopinto: or try #u-dekstop :)
[21:26] <joaopinto> done :P
[21:30] <BUGabundo> YAY