/srv/irclogs.ubuntu.com/2009/11/02/#ubuntuone.txt

bitmonki've got the latest client software on 9.10, and files don't seem to be syncing with the web ui - i only have one computer linked for now, so not sure if my client isn't sending anything, or if the web ui is out of sync..00:08
pablo_hi02:30
pablo_sync problem02:31
=== jussi01 is now known as jussi01_
bravebugHi, all09:10
bravebugTo who I ask question about packeging?09:12
superpapaloloHi !12:25
superpapaloloHi !12:34
superpapaloloHi ! Is this a help chan for ubuntuone users or not ?13:53
andrewhello13:54
andrewsuperpapalolo: Having a problem?13:54
superpapaloloyes but just on one of my computers andrew (it works on the others)13:55
superpapaloloI can't synchronize nautilus with my account13:55
superpapaloloAns trying to fix it, I "caceled" my computer in the account menu, expecting to add it after13:56
superpapalolobut there's no way to add a computer13:57
andrewhrm, don't know, but if you stick around, somebody should be able to lend a hand13:57
superpapalolook, thanks, I've reported the bug13:58
joshuahooverhi superpapalolo!14:05
superpapalolopong joshuahoover14:06
joshuahooverwhat happens when you launch ubuntu one on the computer that isn't working properly for you?14:06
superpapalolono joshuahoover14:06
superpapaloloit never sunchronize with the server14:07
superpapalolosynchronizes*14:07
joshuahooversuperpapalolo: ok, do you have the latest updates? are you running karmic?14:07
superpapaloloyes14:07
superpapaloloand I reinstall all tha stuff by synaptic trying to fix it14:08
superpapaloloand I have the update14:08
superpapaloloand upgrade14:08
joshuahooversuperpapalolo: can you look at ~/.cache/ubuntuone/log and see if there are any syncdaemon-exceptions.log files?14:08
superpapaloloI do it now.14:08
superpapaloloI have six of them joshuahoover oO'14:10
joshuahooversuperpapalolo: can you open the one named syncdaemon-exceptions.log and paste it here? http://pastebin.ubuntu.com/? then post the url here?14:10
superpapaloloHuh.. it's empty :/14:12
joshuahooversuperpapalolo: ok, how about this log file, ~/.cache/ubuntuone/log/oauth-login.log ?14:13
superpapalolo2009-11-02 12:29:01,864:864.619016647 UbuntuOne.Client.Applet Démarrage du client Ubuntu One version 1.114:13
superpapaloloa lot of this line14:14
joshuahooversuperpapalolo: and nothing else?14:14
superpapalolonop14:14
joshuahooversuperpapalolo: do any of the other ~/.cache/ubuntuone/log/syncdaemon-exceptions.log files have anything in them?14:14
superpapaloloyes in the first14:14
superpapalolo2009-11-02 12:48:28,155 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error14:15
superpapalolo2009-11-02 12:48:28,166 - twisted - ERROR - Unhandled error in Deferred:14:15
superpapalolo2009-11-02 12:48:28,167 - twisted - ERROR - Unhandled Error14:15
superpapaloloTraceback (most recent call last):14:15
superpapaloloFailure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost.14:15
joshuahooversuperpapalolo: ok, let's try this from a terminal session: killall ubuntuone-client-applet ubuntuone-syncdaemon14:15
superpapalolodone14:16
joshuahooversuperpapalolo: then this: mv ~/.config/ubuntuone ~/.config/ubuntuone_old14:16
joshuahooversuperpapalolo: then: ubuntuone-client-applet14:16
superpapalolodone14:16
superpapaloloseems to work14:17
superpapalolonot14:17
superpapaloloThe same as ever : trying to connect and nothing14:18
joshuahooversuperpapalolo: can you tell me if you have an ubuntu one token when you go to applications->accessories->passwords and encryption keys (under the passwords tab)?14:18
superpapaloloyes I have it14:19
joshuahooversuperpapalolo: ok, let's try quitting the ubuntu one client, deleting that token, and starting the ubuntu one client again14:20
superpapalolothe kill line and I delete my key ?14:20
joshuahooversuperpapalolo: yes :)14:21
superpapalolofreaky :D14:21
andrewnot sure if it was mentioned, but remove the ubuntu one ppas and the client, then install the client from the official ubuntu repos14:23
superpapalolonow it can stay connected, it's better. I test it and I tell you. Thanks joshuahoover14:25
statikhello world14:25
joshuahooversuperpapalolo: good! thank you, i'll be here, so ping me if you need further assistance :)14:25
superpapaloloI'll do it, thanks a lot for your help joshuahoover14:26
CardinalFangI'm going to get breakfast.  I'm assuming stand-up is happening in constant, non-DST time.14:26
joshuahooverhello statik :)14:26
CardinalFangHeya, statik.  From Friday:  Yes, I once wrote a RADIUS plugin, back in y2000 or so.14:29
superpapalolodoesn't work joshuahoover14:42
joshuahooversuperpapalolo: same problem?14:42
superpapaloloexactly the same14:42
superpapaloloIt worked 5 minutes14:43
joshuahooversuperpapalolo: anything in the ~/.cache/ubuntuone/log/syncdaemon-exceptions.log or ~/.cache/ubuntuone/log/oauth-login.log files?14:44
superpapalolochecking14:44
superpapalolo2009-11-02 15:40:46,875 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error14:46
superpapalolo2009-11-02 15:40:46,891 - twisted - ERROR - Unhandled error in Deferred:14:46
superpapalolo2009-11-02 15:40:46,891 - twisted - ERROR - Unhandled Error14:46
superpapaloloTraceback (most recent call last):14:46
superpapaloloFailure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost.14:46
joshuahooversuperpapalolo: ok, i don't think you have the latest client14:46
superpapaloloI installed it today in synaptic14:46
joshuahooversuperpapalolo: can you do this in a terminal session and tell me what version shows for ubuntuone-client? dpkg -l ubuntuone*14:47
superpapalolook14:47
superpapaloloDesired=Unknown/Install/Remove/Purge/Hold14:48
superpapalolo| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend14:48
superpapalolo|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)14:48
superpapalolo||/ Nom            Version        Description14:48
superpapalolo+++-==============-==============-============================================14:48
superpapaloloii  ubuntuone-clie 1.1+r273-0ubun Ubuntu One client14:48
superpapaloloii  ubuntuone-clie 1.1+r273-0ubun Ubuntu One client GNOME integration14:48
superpapaloloii  ubuntuone-clie 1.1+r273-0ubun Ubuntu One client tools14:48
superpapaloloun  ubuntuone-oaut <néant>       (aucune description n'est disponible)14:48
superpapaloloun  ubuntuone-ppa  <néant>       (aucune description n'est disponible)14:48
superpapaloloun  ubuntuone-ppa- <néant>       (aucune description n'est disponible)14:48
superpapaloloun  ubuntuone-stor <néant>       (aucune description n'est disponible)14:48
superpapaloloun  ubuntuone-stor <néant>       (aucune description n'est disponible)14:48
joshuahooversuperpapalolo: are you using our ppa?14:48
superpapaloloubuntu's14:48
joshuahooversuperpapalolo: but you have the ubuntuone-ppa installed and the version you're showing is from our ppa14:49
joshuahooversuperpapalolo: you're running karmic?14:49
superpapaloloyes14:49
joshuahooversuperpapalolo: ok, well, you have the ppa installed, which should still work, but it would be better to use the packages that come with karmic14:51
superpapalolohow can I erse it all and reinstall so ?14:52
superpapaloloerase*14:52
joshuahooversuperpapalolo: the way to use the karmic packages would be to: sudo apt-get purge ubuntuone*14:52
joshuahooversuperpapalolo: then try following the instructions here: https://answers.edge.launchpad.net/ubuntuone-client/+faq/77814:52
joshuahooversuperpapalolo: note, you won't have to do step 7 there14:53
joshuahooversuperpapalolo: as long as you run: sudo apt-get purge ubuntuone*14:53
superpapalolosudo apt-get purge ubuntuone* done14:53
superpapalolonow I have no more packages about ubuntuone ?14:55
joshuahooversuperpapalolo: were you able to follow the instructions in the link i posted?14:57
superpapalolodoing it step 514:57
joshuahooversuperpapalolo: ok, good14:58
superpapaloloI don't do step 7 is it ?14:59
superpapalolodo I (I mean)14:59
jblountMEETING BEGINS15:00
jblountHI EVERYBODY!15:00
jblountIf you are part of the Desktop+ developers team, could you please respond with a "me" ? We'll be taking status from everyone in the form of DONE / TODO / BLOCKED15:00
jblountme15:00
CardinalFangEr, now?15:00
CardinalFangme15:00
=== jcastro_ is now known as jcastro
superpapalolojoshuahoover, May I do the step 7 or not ?15:00
jblountCardinalFang: Now is the time, or an hour from now? I may be confused again.15:01
joshuahooversuperpapalolo: if you already did sudo apt-get purge ubuntuone* then you can skip15:01
joshuahooverjblount: heh15:01
CardinalFangjblount, an hour before now. :)15:01
superpapalolook joshuahoover15:01
teknicoCardinalFang, that's the confused one ;-)15:01
teknicome15:01
jblountCardinalFang: You forgot to start it then :)15:01
CardinalFangjblount, It doesn't matter to me.  As long as aquarius and .ar, et c are happy.15:02
teknicoaquarius is not here this week15:02
vdsme15:03
jblountLet's get started, hopefully everyone will catch up with us!15:06
jblountDONE: Got my Windows 7 vm setup and found out that IE isn't as broken for our webinterface as I thought (woohoo!)15:06
jblountTODO: #449821 (a few /account/ page changes) and #387159 (account-assitance form), continue polishing the /files/ interface15:06
jblountBLOCKED: Nope15:06
jblountCardinalFang: You're up15:06
CardinalFangONE: Rewrote some of new utilities/ini_apply_changes .  Took afternoon off.  Added new test and better failure file name this morning.  Reviewed aquarius' logging patch this morning.15:07
CardinalFangTODO: Sort bugs from Karmic users.  Help with u1couch problems.  Perhaps kidnap aquarius' bugs.15:07
CardinalFangBLOCKED: So I says to Mabel, I says "I ain't blocked on nothing, I reckon."15:07
CardinalFangteknico, sir!  What say you?!15:07
teknicoDONE: investigation of different deletion behavior in Evolution and the contacts web UI; studied the User Experience Strategy doc; done some branch reviews15:07
teknicoTODO: resume work on funambol; help design the next features of the contacts web UI15:07
teknicoBLOCK: none15:07
tekniconext: vds15:07
superpapaloloafter following step by step the instructions, it sincs. I try to share between my wife's computer and mine, to reboot my computer and if it works properly, I'll just be back to thank you joshuahoover, if not I don't know... I'll thank you for your time and then I'll take a beer to pass over it.15:07
vdsDONE: code review, testing sync daemon, added my objectives15:07
vdsTODO: continuing on watchdaemon I guess15:07
vdsBLOCKED:not really15:07
joshuahooversuperpapalolo: excellent! as always, ping me if you have further questions :)15:08
vdsjblount: I guess it's EOM15:09
jblountvds: I think so :)15:11
urbanapepoop.15:21
urbanapeMEETING STARTS AND/OR BEGINS15:21
CardinalFangDang.15:21
urbanapedrop yer linen and stop your grinnin'15:22
urbanapeif you're on Desktop+, say "me" and let's do the DONE, TODO, and BLOCK thingy.15:22
teknicommm, again already?15:22
CardinalFangWe love them so much.15:22
urbanapehrm, double poop15:22
urbanapenoone called me.15:22
* urbanape saddens15:22
teknico:-D15:22
urbanapesome day, I'll even learn this whole checking on IRC channels thing15:23
CardinalFangurbanape, "M**TING B*GINS".15:23
urbanapeDONE: working on Bindwood, HR stuff, incident reports, &c. Nothing concrete.15:24
urbanapeTODO: Finish up some of that stuff.15:24
urbanapeBLOCK: None15:24
urbanapeso, no one really missed anything from me15:24
CardinalFangOkay, now, going for breakfast, for real this time.15:24
CardinalFangSo, u1-s/trunk-2a is frozen, yesno?15:26
superpapaloloI'm back here to thank you joshuahoover, it works perfectly now. Just drinking a beer... cheers ! your good health !!!15:27
joshuahooversuperpapalolo: great! thank you for your patience :)15:27
jcastrojoshuahoover, you're on at 1900UTC for openweek (reminder)15:47
ukevurbanape, anything new to test on the bindwood side?15:47
joshuahooverjcastro: yep, thanks!15:47
urbanapeukev, not just yet. I'm working on some better batching for the first run to not make FF hang until done, and long-polling the _changes feed to keep down on unnecessary ongoing polls15:50
urbanapesoon15:50
ukevok thanks15:55
RachaelBhi all15:55
joshuahooverhi RachaelB!15:55
RachaelByo! yo! yo! in the house lol15:55
RachaelBok more probs with ubuntuone :(15:55
joshuahooverRachaelB: sorry to hear that, i'll do my best to help get things working :)15:56
RachaelBive done a clean install of the final release of unr15:56
RachaelBand the applet wont download files on the server back to the pc15:57
RachaelBive tried deleting .config15:57
RachaelBand that didnt work... any ideas?15:57
RachaelBand you know that you're my favourite tecchie guru.... so please???15:58
RachaelBthe ubuntu one local folder on shows "files shared with me" - nothing else15:59
RachaelBonly shows*15:59
joshuahooverRachaelB: alright, does the client connect for you?15:59
RachaelBit connects... sometimes complains about authorisation making me go through the whole proces but yes, by and large it connects16:00
RachaelBbtw i don't know if it's possible to fall in love with an o/s, but i *think* i might rapidly be heading that way with 9.1016:01
joshuahooverRachaelB: can you paste the contents of ~/.cache/ubuntuone/syncdaemon-exceptions.log to http://pastebin.ubuntu.com and post the link here?16:02
RachaelByup - gimme a moment16:02
joshuahooverthanks RachaelB16:02
RachaelBany particular log file, or just the most recent?16:03
RachaelBhttp://pastebin.ubuntu.com/307649/16:04
RachaelBthere's also this one16:06
RachaelBhttp://pastebin.ubuntu.com/307650/16:06
RachaelBthe other exceptions.log are empty documents16:07
RachaelBany ideas joshua?16:13
joshuahooverRachaelB: can you paste ~/.cache/ubuntuone/log/oauth-login.log as well?16:13
RachaelBlol16:13
RachaelBhttp://pastebin.ubuntu.com/307655/16:15
joshuahooverRachaelB: sorry, i'm trying to do a few things at once here :) looking at the log files currently that you posted16:17
joshuahooverRachaelB: if you run this from a terminal session, can you let me know what version of ubuntuone-client you have? dpkg -l ubuntuone*16:18
RachaelBDesired=Unknown/Install/Remove/Purge/Hold16:20
RachaelB| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend16:20
RachaelB|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)16:20
RachaelB||/ Name                      Version                   Description16:20
RachaelB+++-=========================-=========================-==================================================================16:20
RachaelBii  ubuntuone-client          1.0.2-0ubuntu2            Ubuntu One client16:20
RachaelBii  ubuntuone-client-gnome    1.0.2-0ubuntu2            Ubuntu One client GNOME integration16:20
RachaelBun  ubuntuone-oauth-login     <none>                    (no description available)16:20
RachaelBun  ubuntuone-storage-protoco <none>                    (no description available)16:20
RachaelBun  ubuntuone-storagefs       <none>                    (no description available)16:20
RachaelB1.0.2-0ubuntu2 <<< easier to read16:22
RachaelBoff topic... but i can't manually set a root password either now :(16:22
joshuahooverRachaelB: when you installed ubuntu one, how did you do it?16:27
RachaelBclean install of unr from the release cd16:28
joshuahooverRachaelB: ok16:28
joshuahooverRachaelB: i'm checking something here real quick16:29
RachaelBokey-kokes np16:29
joshuahooverRachaelB: if you run this from a terminal session, what do you get? ps -ef | grep ubuntuone-syncdaemon16:32
ukevHi, I just got an internal server error on the ubuntu one webseite while modifying an contact16:33
RachaelBrachael   2359     1  0 11:04 ?        00:01:34 /usr/bin/python /usr/lib/ubuntuone-client/ubuntuone-syncdaemon16:33
RachaelBrachael   8356  8253  0 16:32 pts/0    00:00:00 grep --color=auto ubuntuone-syncdaemon16:33
RachaelB@ukev i keep getting those as well16:33
ukevok great :)16:33
RachaelB@ukev i think it *is* a server problem - seems to clear up by itself16:34
ukev(I also get an error in evolution while modifying a contact)16:34
joshuahooverukev: i let our guys know about that so someone should be looking into it right away16:34
joshuahooverRachaelB: if you go to applications->accessories->passwords and encryption keys do you have a token for ubuntu one under "passwords"?16:35
joshuahooverukev: what is the error you're getting in evolution?16:35
RachaelBhere we go again lol16:35
ukevjoshuahoover, it's a very nice one just saying "another error" in german "Anderer Fehler"...16:36
RachaelBtoken present and correct16:36
joshuahooverRachaelB: i thought so16:36
RachaelBlet me guess... delete and restart?16:37
joshuahooverfacundobatista: can you look at these log files that RachaelB kindly posted for us and let us know what the problem might be? i'm running out of ideas :(16:37
joshuahooverhttp://pastebin.ubuntu.com/307655/16:37
joshuahooverhttp://pastebin.ubuntu.com/307650/16:37
facundobatistajoshuahoover, ok16:38
joshuahooverhttp://pastebin.ubuntu.com/307649/16:38
facundobatistajoshuahoover, strange... because AQ receives an internal error from the server doing oauth, but also Main can not find the token and raises an exception16:39
facundobatistaverterok, ^ ?16:39
RachaelB!!!yay!!! i've stumped you lol16:39
ubottuError: I am only a bot, please don't think I'm intelligent :)16:40
joshuahooverfacundobatista: it has me scratching my head16:40
joshuahooverRachaelB: you win!16:40
* verterok looks16:40
RachaelBthanks - what's my prize???16:40
joshuahooverRachaelB: good question...the satisfaction that you've stumped facundobatista and me? ;)16:40
joshuahooverukev: you get the evolution error when modifying a contact in your ubuntu one address book?16:41
RachaelBbut let's face it... it's not *that* difficult to confuse most men16:41
ukevjoshuahoover, right16:41
joshuahooverukev: and the error doesn't say anything else?16:41
verterokfacundobatista, joshuahoover: the error seem to be a missing token.16:41
joshuahooverRachaelB: heh16:41
facundobatistaverterok, but isn't that a standard thing?16:41
facundobatistaverterok, why Main crashes about it?16:41
ukevin the title is displayed "an error accurs while modifiying a contact..." and in the body of the message "another error" nothing else...16:41
facundobatistaverterok, I mean, users have not the token when first started...16:42
verterokfacundobatista: Main don't crash16:42
verterokfacundobatista: syncdaemon tries to get the connect when a connect request is made via dbus16:42
facundobatistaverterok, http://pastebin.ubuntu.com/307649/16:42
verterokfacundobatista: that's not a crash, it's an exception :)16:43
facundobatistaverterok, ok, ok, but why are we getting into that?16:43
facundobatistaverterok, somebody tells to search the token when it shouldn't?16:43
verterokfacundobatista: because syncdaemon is trying to connect, and don't have the oauth token yet16:43
verterokfacundobatista: somebody is telling to connect before we have a token in the keyring16:44
facundobatistaverterok, ah, ok16:44
verterokfacundobatista: and the onyl way to tell syncdaemon to connect is via dbus16:44
joshuahooverukev: i think you'll need to file a bug, but i'd like you to provide some more debug info if you could by running the following commands in a terminal session:16:44
joshuahoover$ evolution --force-shutdown16:44
joshuahoover$ /usr/lib/evolution/evolution-data-server-2.2816:44
facundobatistaverterok, the applet tells it?16:45
verterokfacundobatista: yes16:46
facundobatistajoshuahoover, ^16:46
joshuahooverukev: then start evolution as you normally would and try edit the contact again...once the error occurs, copy and paste all the output from the terminal session and attach it to a bug you'll file here: https://bugs.edge.launchpad.net/evolution-couchdb/+filebug16:46
joshuahooverfacundobatista, verterok: would it be at all helpful for RachaelB to delete the token she has now and start the client back up again?16:47
verterokjoshuahoover: she has a token?16:47
ukevjoshuahoover, you know that my auth-token etc. are printed in the terminal session?16:47
RachaelByes i do16:47
verterokRachaelB: hi16:47
RachaelBverterok: hi16:48
RachaelBverterok: ive got a token and allegedly the applet is connected16:48
joshuahooverukev: you can remove that and you can mark the bug report as private so only you and the ubuntu one team have access to the report16:48
verterokRachaelB: could you paste the output of: tail ~/.cache/ubuntuone/log/syncdaemon.log ?16:49
RachaelBverterok: lol np16:49
RachaelBhttp://paste.ubuntu.com/307678/16:51
verterokRachaelB: yay!, you'r connected!16:51
verterokRachaelB: line 32-35 of the pastebin16:51
verterokjoshuahoover: ^16:52
RachaelBverterok: ive always been connected16:52
joshuahooververterok: :)16:52
joshuahooverRachaelB: the problem is no sync, correct?16:52
verterokRachaelB, joshuahoover: what was the problem?16:52
verterokahh16:52
RachaelBverterok: but the applet doesnt sync down to the computer the files held on the server16:52
joshuahooverRachaelB: and the server has files for the account you hooked this computer up with, correct? when you go to https://one.ubuntu.com/files there are files there?16:53
verterokRachaelB: is there a change you have two different users?16:53
verterok*chance16:53
RachaelBverterok: there are files on the server (don't want to lose those!)16:53
RachaelBverterok: two different users? don't think so16:54
RachaelBverterok: this worked ok b4 the clean unr install of the final release16:54
joshuahooverRachaelB: what happens if you put a small text file in your ~/Ubuntu One folder?16:54
verterokRachaelB: sure, I was asking if there is a chance that you'r connected with a different user :)16:54
verterokRachaelB: ok16:54
facundobatistaverterok, she installed cleanly a new releasea16:55
facundobatistaverterok, is there a chance that *that* created a new user for her?16:55
RachaelBi'll see what happens with a new file16:55
RachaelByoure not gonna believe this - it's just synched everything16:56
RachaelBadding a blank file worked16:56
RachaelBi never though of trying that - *doh*16:57
RachaelBstill... must be a bug of some description - shouldnt really have to do that16:58
RachaelB<<<<< *happy*16:59
joshuahooverRachaelB: so after you copied the file, everything copied down to your Ubuntu One folder from the server?16:59
RachaelByup16:59
verterokRachaelB: could you file a bug, and attach all the logs?16:59
ukevjoshuahoover, I don't think it make sense to post the hole output of evolution-data server because I isolated the lines which accur while modifiying the contact and theses lines are still 15933... (!!)17:00
verterokRachaelB: execute: "tar -cjf ~/Desktop/syncdaemon-log.tar.bz2 ~/.cache/ubuntuone/log" to get all the logs :)17:00
RachaelBwhat would you like me to file the bug under?17:02
RachaelBwhere's the "report new bug" option gone?17:04
joshuahooverRachaelB: right-click on the ubuntu one client and select "report a problem"17:05
joshuahooverRachaelB: you don't see that anymore?17:05
RachaelBjust figured that out... but how do you generally report new bugs nowadays?17:06
joshuahooverRachaelB: for ubuntu one, that's the preferred way17:07
RachaelBok peeps it's now: Bug #47131617:11
ubottuLaunchpad bug 471316 in ubuntuone-client "ubuntuone-client does not sync server files to pc on clean install" [Undecided,New] https://launchpad.net/bugs/47131617:11
RachaelBtold ya17:11
RachaelBlol17:11
joshuahooverthanks RachaelB!17:11
RachaelBnp.... thanks for your help (as ever)17:12
RachaelBit's been..... emotional17:12
RachaelBsee you later for my next set of problems!!!!17:13
RachaelBjoshuahoover: before i go, any ideas why i cant manually set a root password nowadays?17:13
RachaelBjoshuahoover: i can go through the process of setting it, but then it doens't seem to remember/set it17:14
joshuahooverRachaelB: sorry, i have no clue about that one17:14
RachaelBthat's ok... i'll have a hunt around17:15
joshuahooverRachaelB: i'm not very helpful for you today, huh?17:15
RachaelBjoshuahoover: hey! you sorted out my sync problems17:15
RachaelBjoshuahoover: that's a pretty major step forward - thank you *so* much17:15
joshuahooverRachaelB: yeah, kind of...not a good final solution, but at least you're up and running again :)17:15
joshuahooverRachaelB: thank you for your patience :)17:15
joshuahooverRachaelB: for your root password problem, i'd ask over on #ubuntu17:16
RachaelBjoshuahoover: thanks for the advice... see ya later! bye x17:16
joshuahooverbye RachaelB!17:16
mattgriffinAny application developers in this channel may want to join #ubuntu-classroom (#ubuntu-classroom-chat for questions) for a discussion led by Rick Spencer called "Scratch your own itch, learn how to write your own app". The full timetable is available here: https://wiki.ubuntu.com/UbuntuOpenWeek17:56
mattgriffinstarting in 5 minutes17:56
=== rmcbride_ is now known as rmcbride
tcole@reviewlist19:16
tcolewhoops, wrong channel again19:16
yosWell, I did the updates and apparently ubuntu one is working (I see the cloud symbol) but I cannot connect19:43
verterokyos: can you pastebin the contents of ~/.cache/ubuntuone/log/syncdaemon-exceptions.log ?19:47
yosverterok, I've never used 'pastebin'19:48
verterokyos: ok np. in a terminal session: gedit ~/.cache/ubuntuone/log/syncdaemon-exceptions.log19:50
verterokyos: then select all the file contents and right click copy19:51
verterokyos: go to http://paste.ubuntu.com/19:51
verterokyos: paste and then click in the 'paste!' button :)19:52
* verterok reviews19:52
verterokups19:52
gunknownhi. can i share files using ubuntuone with people without an ubuntuone account?19:53
yosverterok, I did that, now what ?19:54
verterokyos: copy the url and paste it here :)19:54
verterokyos: it should changed to something like: paste.ubuntu.com/XXXXX19:54
yosverterok, it isn't...I don't know why19:55
yosverterok, http://paste.ubuntu.com/307875/19:56
yos^^19:56
yosI figured it out yay19:56
verterokyos: :)19:56
verterokyos: ok. looks like you don't have the access token in your keyring19:57
verterokyos: when you started the ubuntuoen client, it opened a browser tab to authorize the machine?19:58
yosNo19:58
yosNo browser19:58
yosverterok, no browser opens and by the way, I did restart the client after updating20:01
verterokyos: ok, could you pastebin the contents of ~/.cache/ubuntuone/log/oauth-login.log?20:01
Solarionhey20:02
Solarion:)20:02
Solarionwhat's the purpose of having the server code proprietary?20:02
yosverterok, no need to pastebin20:03
yosStarting Ubuntu One client version 1.0.220:03
yosStarting Ubuntu One client version 1.0.220:03
yosverterok, that is it ^^20:03
verterokyos: ok, so looks like you have a token..or the client isn't requesting a new one20:03
verterokyoucould you check in your keyring if there is Ubuntu One token?20:03
__lucio__Solarion, if we store everything encrypted, we cant have a web ui.20:04
verterokyos: Applications --> Accessories --> Password and Encryption20:04
Solarion__lucio__: I think perhaps and perhaps not20:04
SolarionIt depends on how you do it, and what you're trading off20:04
Solarionfor instance, you can do the public/private key thing20:04
__lucio__Solarion, enlighten me20:05
Solarionyou could do a java applet or such20:05
Sparckushi, will there be a log of the full days topics in #ubuntu-classroom posted anywhere?20:05
__lucio__Solarion, now for real. web means web.20:05
yosverterok, no keys at all20:05
verterokyos: in the passwords tab?20:05
Solarion__lucio__: you can't store the key server-side?20:05
yosverterok, all of the tabs are blank20:06
Solarionthere's also read vs write20:06
__lucio__Solarion, but if we have the key with the data, whats the point?20:06
verterokyos: ok, looks like an applet issue20:07
verterokyos: did you changed your default browser?20:07
Solarion__lucio__: depends on whom it is you're protecting. :)20:07
Solarionsuppose it's redudnant from the openid, tho20:07
yosno verterok20:07
Solarionwith public key, though, it's clear that you can view the data20:07
verterokyos: ok, please quit the client20:07
yosdone20:08
Solarionyou can also allow the client to *elect* to auto-encrypt the data, at the loss of sharing, as well20:08
__lucio__Solarion, but thats no fun!20:09
Solarion__lucio__: it's a cost-benefit tradeoff20:09
__lucio__Solarion, we have a plan to encrypt on the server side and make the storage servers requests the keys for downlods. so we can limit the damage is we have security problems20:09
Solarionwonder if you could do something with html5 web storage20:09
verterokyos: start it again20:09
__lucio__Solarion, yes, but the whole idea (from where i see it) is sharing20:10
Solarion__lucio__: but you're not every user. :)20:10
Solarionif you just want it for the backup or sync capabilities, the must-be-able-to-share is a liability20:10
__lucio__Solarion, thats why i get to pick :)20:10
Solarionwhat is why you get to pick?20:11
__lucio__whats important20:11
__lucio__but im just kidding20:11
yosverterok, done20:11
Solarionkidding and sarcasm often translate poorly to ASCII/UTF-8 :)20:11
__lucio__Solarion, and i misread "every user" for "even an user"20:11
Solarionah20:11
verterokyos: it opened a firefox tab with a page to authorize the machine?20:12
SolarionI think public/private key encryption is the right way to go20:12
__lucio__Solarion, anyhow. but the user can make the choice now, and ecrypt the directory with encryptfs or something like that20:12
verterokjoshuahoover: do you know about auth issues with the applet? :)20:12
Solarionwrite private, read public, share public, on the client20:12
__lucio__we dont have to add any special support for that20:12
joshuahooververterok: no, none that i'm aware of20:12
Solarion__lucio__: that's far from as simple as checking "encrypt" and entering a master key passphrase20:12
yosverterok, No not at all20:13
verterokjoshuahoover: yos don't have a token and the applet isn't opening firefox20:13
joshuahooververterok: have you had yos try running the client from a terminal session?20:13
SolarionI'd be very interested what you can do with Mozilla here20:13
Solarionmaybe they have very little overlap, who knows20:13
verterokjoshuahoover: no :)20:13
__lucio__Solarion, yes. i know.20:13
verterokyos: please quit the client, and open a terminal session20:14
joshuahooveryos: please quit the client and then run it from a terminal session with: ubuntuone-client-applet20:14
Solarionis it at least encrypted between client and server?20:14
yosok20:14
joshuahooververterok: i'm testing this just in case20:14
yosgksudo ?20:14
verterokyos: no, just terminal20:14
__lucio__Solarion, yes we do that20:14
Solarionor is "super_seekr1t_bidn155_pl4nz.gnumeric" crossing the wire in plaintext20:14
Solarionk20:14
Solarion:)20:14
Solarion(no peeking in my files for that file!)20:15
gunknowncan i share files using ubuntuone with people without an ubuntuone account?20:15
verterokyos: btw, Accesories -> Terminal20:15
Solariongunknown: in the next version of Ubuntu20:15
joshuahoovergunknown: not currently, but we're going to make that possible in the not too distant future20:16
Solarionor do you mean without either of you having an account?20:16
gunknownand on which ways?20:16
gunknownvia http?20:16
gunknownno, assuming i have an account and want to share with people dont having an acc20:16
joshuahoovergunknown: yes, http...you'll get a link that you can pass to people that will allow them access to the files directly20:17
gunknownok, cool20:17
yosverterok, that doesn't open up a browser session either20:17
joshuahooveryos: any errors?20:17
verterokyos: nono, do you have terminal session opened?20:17
gunknownand even more ways? ftp?20:18
Solarion__lucio__: thanks for the chat. :)20:18
__lucio__Solarion, np!20:18
__lucio__thank you for your interest20:18
Solarion:)20:18
* Solarion looks forward to where it sounds like this is headed.20:18
yosverterok, yes, I ran it from terminal and joshuahoover no errors20:18
verterokyos: try this in the terminal session: xdg-open http://www.google.com20:19
Solarionand epsecially when the source is Freed20:19
joshuahooververterok: did you have yos post oauth-login.log?20:19
verterokjoshuahoover: yes, no errors20:19
joshuahooververterok: great! ;)20:19
yosverterok, that command opens up my browser just fine20:21
verterokyos: ok.20:21
joshuahooverhmmm...20:21
joshuahooververterok: yos doesn't have a token, correct?20:22
yosno token20:22
joshuahooververterok: and no syncdaemon-exceptions.log?20:22
verterokjoshuahoover: yes, "No acess token" error20:23
joshuahooveryos: if you run, this from your terminal session, can you let me know what version ubuntuone-client shows? dpkg -l ubuntuone*20:24
yosjoshuahoover, "no packages found matching ubuntuone20:25
joshuahooveryos: ahhhhh20:25
joshuahooveryos: but you have applications->internet->ubuntu one?20:26
yosYes20:26
joshuahooveryos: strange20:26
yosand the cloud symbol appears when I start it up20:26
joshuahooveryos: are you on karmic?20:26
yosYes20:26
yosfresh install, fully updated20:27
verterokyos: please run: apt-cache policy ubuntuone-client-gnome20:27
yosverterok, that gives me version info, etc20:28
verterokyos: what is the Installed: version?20:30
yos1.0.220:31
ukevHow does ubuntu one handle conflicts in contacts from webinterface and evolution?20:33
verterokyos: and: apt-cache policy ubuntuone-client ?20:34
dutchiemy contacts don't seem to be syncing with the web UI20:34
yosverterok, same results20:35
verterokyos: ok, so you have the client installed correctly20:36
verterokjoshuahoover: client is installed ok ^20:36
joshuahooverdutchie: no? if you go to .cache/desktop-couch/log/desktop-couch-replication.log can you paste the contents to http://pastebin.ubuntu.com20:36
verterokyos: give me a minute, I;m trying to find a way to force the auth token request20:36
joshuahooververterok: very strange20:37
dutchiejoshuahoover: http://pastebin.com/f6e6c42db is the last 200 lines20:40
joshuahooverdutchie: if you go to applications->accessories->passwords and encryption keys do you see an ubuntu one token under "passwords"?20:41
verterokyos: I have one more thing to try :)20:42
verterokyos: in a terminal session execute this: dbus-send --session --dest=com.ubuntuone.Authentication --print-reply  --type=method_call / com.ubuntuone.Authentication.login string:'https://ubuntuone.com' string:'ubuntuone'20:42
dutchiejoshuahoover: yep20:42
joshuahooverdutchie: ok20:42
yosmethod return sender=:1.150 -> dest=:1.149 reply_serial=220:44
yosverterok, ^^20:44
verterokyos: and now browser popup?20:44
yosno20:44
verterokyos: ok, let's do some cleanup :)20:45
verterokyos: execute this: dbus-send --session --dest=com.ubuntuone.Authentication --print-reply  --type=method_call / com.ubuntuone.Authentication.clear_token string:'https://ubuntuone.com' string:'ubuntuone'20:45
joshuahooverdutchie: i'm having someone help me on this one20:45
yosverterok, same result20:46
verterokyos: and now the login again: dbus-send --session --dest=com.ubuntuone.Authentication --print-reply  --type=method_call / com.ubuntuone.Authentication.login string:'https://ubuntuone.com' string:'ubuntuone'20:46
verterokyos: what we are doing is forcing a cleanup of the token and requesting it again20:47
yosok20:47
verterokyos: if this don't work, I'm completely lost :(20:47
verterokyos: after running this last command, could you pastebin the contents of ~/.cache/ubuntuone/log/oauth-login.log ?20:48
yosverterok, you want me to run the command again now or pastebin now ?20:49
joshuahooverdutchie: ok, so it looks like you're affected by a problem we're currently fixing...it's related to tokens on the server side and couchdb...we essentially need to "fix" the tokens but it takes quite a while to do so the script is running now and continues to fix tokens continually...this should be fixed within the next few days...my apologies for this20:49
verterokyos: what was the last command you executed? :)20:49
dutchiejoshuahoover: no worries, it's not critical or anything20:49
yosthe last one you gave me20:49
dutchiejoshuahoover: nice to know what's going on, cheers20:49
joshuahooverdutchie: thanks for the patience and support!20:49
verterokyos: ok, please pastebin the log contents20:50
dutchiejoshuahoover: no problem, thanks for having a go20:50
dutchiejoshuahoover: actually, all the problems I've had have been "yeah, we know, fix in progress"20:50
dutchiethumbs up to the devs on that20:51
yosStarting Ubuntu One client version 1.0.220:51
yosverterok, ^^20:51
verterokyos: nothing else?20:51
yosIt's just that 5 times20:52
joshuahooveryos: do you use networkmanager?20:52
joshuahooveryos: are you behind a proxy server of some sort?20:53
yosNo networkmanager no proxy20:54
joshuahooveryos: thanks20:54
* joshuahoover scratches his head on this problem yos is having with ubuntu one client not connecting20:54
yoscould it have something to do with the fact that I am on a cellular USB modem ?20:56
joshuahooveryos: yes, possible20:56
joshuahooveryos: but normally we see some sort of an error in the log file, when opening the client from a terminal session...somewhere20:57
joshuahooveryos: wait, you said you don't use networkmanager?20:57
yosNot that I am aware of no20:57
joshuahooveryos: i think that is the problem, we currently require the use of networkmanager20:58
joshuahooveryos: we're working on a fix for that though: bug 35739520:58
ubottuLaunchpad bug 357395 in ubuntuone-client "ubuntuone-client requires NetworkManager" [Medium,In progress] https://launchpad.net/bugs/35739520:58
joshuahooveryos: could you run the following command in a terminal session? wget -q http://launchpadlibrarian.net/34282008/nm-checker && chmod 755 nm-checker && ./nm-checker20:59
joshuahooveryos: This downloads a small python script (that collects information about the state of NetworkManager on your computer), sets it to executable, and runs the script. If you want to check the script first, please open the URL in your browser first before running the command. :-)20:59
yosthe reply was Got state:421:01
joshuahooveryos: hmmm...ok, thanks21:04
joshuahooveryos: that means you are disconnected according to networkmanager21:06
joshuahooveryos: took me a while to find that, sorry...i didn't write that script, one of our devs did and he's on vacation this week :)21:06
joshuahooveryos: unfortunately, until we fix bug 357395 you'll either need to find a way to use networkmanager or wait for a fix to be released...i'm sorry it took us so long to arrive at this conclusion, i need to file a bug about not getting any error messages when you went through all those steps with verterok21:08
ubottuLaunchpad bug 357395 in ubuntuone-client "ubuntuone-client requires NetworkManager" [Medium,In progress] https://launchpad.net/bugs/35739521:08
yosthanks joshuahoover for your support...I can actually wait on this for now :D21:09
yosThanks to you too verterok21:10
verterokyos: np, sorry I wasn't able to figure it out earlier :/21:10
jcastroI get an internal server error when saving a contact after clicking on Save22:35
joshuahooverjcastro: arrggghh22:49
ukevHi, how can I remove my bookmarks from the desktop couch? If I delete them via browser, they will be synced back from ubuntu one23:09
joshuahooverukev: yes, if you delete your bookmarks while you have bindwood installed, they will sync to the server that way23:22
ukevjoshuahoover, but they don't get deleted in the couch db because another client needs to know whether a bookmark is old and should be deleted or a bookmark is new and should be added to the couch... so they remain in the db...23:24
joshuahooverukev: they aren't completely deleted...i believe they're marked as "deleted"23:25
ukevbut because of another bug they will sync back in the firefox bookmarks in an folder called "Desktop Couch" if they were in the Toolbar folder before.... very strange23:25
ukevI need to clean them completely23:26
ukevyou understand?23:26
joshuahooverukev: understand23:26
ukevbecause there are 800 entrys in the db... and every time a delete them or the db... there will be more inside it :)23:26
ukevso I can't start fresh with... 10-20 bookmarks, which should work23:27
joshuahooverukev: hmmm...i'm not sure i know how to answer your question (seems like an easy one to answer!)23:28
ukevhm... yes...23:29
joshuahooverukev: can you stop by here tomorrow a bit earlier and ask for urbanape or me? sorry, urbanape is the guy who will know the best answer here (i need to learn as well)23:29
ukevyes ... maybe I will... I have wasted so much time for bindwood the last week, very frustrating23:30
ukevtoday I migrated all my bookmarks to some tomboy notes because that sync really works :)23:30
joshuahooverukev: i'm sorry, bindwood is, as you've noticed, still in its early stages23:30
joshuahooverukev: i appreciate you trying it out and trying to make it work!23:31
ukevyes, I noticed... and that fact is ok... but you should really communicate that on the website and on the howto... A few days ago, when I started trying bindwood, it was a feature on the https://one.ubuntu.com/features/ page, where it is removed now, what was a really good decision...23:32
joshuahooverukev: good point...i'll try to make that very clear on the tutorial right now23:34
ukevdon't get me wrong, it's really ok for software beeing buggy, but the user need to know it because other wise they will get wrong expectation wich will end in disappointment... and bindwood is in a really pre-alpha stage23:35
joshuahooveri agree...i'm taking your advice and trying to make the notice of bindwood being in a pre-final release (i won't quibble over alpha, beta, etc...it's not "there" yet, that much we both know) and that people need to consider that before installing23:37
ukevOh and I just noticed something different... even the test_suite_db/with_slashed db will be replicated to ubuntu one and if I delete this db local - it will be synced back from ubuntu one... same happens with an db I created while trying out quickly23:38
joshuahooveryou get the db back from the server?23:39
ukevyes23:39
ukevI runed the test suite locally... it synced to the server... I delete the db locally and it comes back from the server...23:39
ukevsorry.. runed=run :)23:40
joshuahooverukev: that's in case you really didn't want to delete the database ;)23:41
ukevsorry but I don't understand the meaning of your last sentence23:41
joshuahooverukev: i'll try to reproduce here and then file a bug unless you want to do the honors of filing a bug against https://edge.launchpad.net/desktopcouch23:41
joshuahooverukev: just joking...we should delete it on the server...i was joking that it was a safety feature...you know, so you never make a mistake like deleting a database...bad joke23:42
ukevah ok... I was not shure if that's a joke :)23:43
ukevahhh... shure=sure... it's really to late .. sorry23:43
joshuahoover:)23:43
joshuahooverukev: i'm going to file a bug if you don't...i'm heading off for dinner now23:45
ukevyou can make the bug report if you can reproduce it, I really need a ubuntu one tesing and reporting break of 1-2 weeks - need to be productive :)23:45
joshuahooverukev: will do :)23:45
joshuahooverukev: thank you for all your help!23:46
ukevok, good appetite23:46
ukevyour welcome... but maybe you can reconsider your opinion on releasing the server sources... I think it will help the project and you can still make money on providing the service...23:47
urbanapeukev, we provide a view in desktop couch for all the records marked deleted23:48
ukevat the moment it's really the biggest point of criticism from the community23:48
urbanape(sorry, just popped in after dinner - still need to get the kid through the bath and to bed)23:48
ukevok, thanks for the work again... maybe till 2 weeks :)23:49
ukevbye23:49

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