[00:08] i've got the latest client software on 9.10, and files don't seem to be syncing with the web ui - i only have one computer linked for now, so not sure if my client isn't sending anything, or if the web ui is out of sync.. [02:30] hi [02:31] sync problem === jussi01 is now known as jussi01_ [09:10] Hi, all [09:12] To who I ask question about packeging? [12:25] Hi ! [12:34] Hi ! [13:53] Hi ! Is this a help chan for ubuntuone users or not ? [13:54] hello [13:54] superpapalolo: Having a problem? [13:55] yes but just on one of my computers andrew (it works on the others) [13:55] I can't synchronize nautilus with my account [13:56] Ans trying to fix it, I "caceled" my computer in the account menu, expecting to add it after [13:57] but there's no way to add a computer [13:57] hrm, don't know, but if you stick around, somebody should be able to lend a hand [13:58] ok, thanks, I've reported the bug [14:05] hi superpapalolo! [14:06] pong joshuahoover [14:06] what happens when you launch ubuntu one on the computer that isn't working properly for you? [14:06] no joshuahoover [14:07] it never sunchronize with the server [14:07] synchronizes* [14:07] superpapalolo: ok, do you have the latest updates? are you running karmic? [14:07] yes [14:08] and I reinstall all tha stuff by synaptic trying to fix it [14:08] and I have the update [14:08] and upgrade [14:08] superpapalolo: can you look at ~/.cache/ubuntuone/log and see if there are any syncdaemon-exceptions.log files? [14:08] I do it now. [14:10] I have six of them joshuahoover oO' [14:10] superpapalolo: can you open the one named syncdaemon-exceptions.log and paste it here? http://pastebin.ubuntu.com/? then post the url here? [14:12] Huh.. it's empty :/ [14:13] superpapalolo: ok, how about this log file, ~/.cache/ubuntuone/log/oauth-login.log ? [14:13] 2009-11-02 12:29:01,864:864.619016647 UbuntuOne.Client.Applet Démarrage du client Ubuntu One version 1.1 [14:14] a lot of this line [14:14] superpapalolo: and nothing else? [14:14] nop [14:14] superpapalolo: do any of the other ~/.cache/ubuntuone/log/syncdaemon-exceptions.log files have anything in them? [14:14] yes in the first [14:15] 2009-11-02 12:48:28,155 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error [14:15] 2009-11-02 12:48:28,166 - twisted - ERROR - Unhandled error in Deferred: [14:15] 2009-11-02 12:48:28,167 - twisted - ERROR - Unhandled Error [14:15] Traceback (most recent call last): [14:15] Failure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost. [14:15] superpapalolo: ok, let's try this from a terminal session: killall ubuntuone-client-applet ubuntuone-syncdaemon [14:16] done [14:16] superpapalolo: then this: mv ~/.config/ubuntuone ~/.config/ubuntuone_old [14:16] superpapalolo: then: ubuntuone-client-applet [14:16] done [14:17] seems to work [14:17] not [14:18] The same as ever : trying to connect and nothing [14:18] superpapalolo: can you tell me if you have an ubuntu one token when you go to applications->accessories->passwords and encryption keys (under the passwords tab)? [14:19] yes I have it [14:20] superpapalolo: ok, let's try quitting the ubuntu one client, deleting that token, and starting the ubuntu one client again [14:20] the kill line and I delete my key ? [14:21] superpapalolo: yes :) [14:21] freaky :D [14:23] not sure if it was mentioned, but remove the ubuntu one ppas and the client, then install the client from the official ubuntu repos [14:25] now it can stay connected, it's better. I test it and I tell you. Thanks joshuahoover [14:25] hello world [14:25] superpapalolo: good! thank you, i'll be here, so ping me if you need further assistance :) [14:26] I'll do it, thanks a lot for your help joshuahoover [14:26] I'm going to get breakfast. I'm assuming stand-up is happening in constant, non-DST time. [14:26] hello statik :) [14:29] Heya, statik. From Friday: Yes, I once wrote a RADIUS plugin, back in y2000 or so. [14:42] doesn't work joshuahoover [14:42] superpapalolo: same problem? [14:42] exactly the same [14:43] It worked 5 minutes [14:44] superpapalolo: anything in the ~/.cache/ubuntuone/log/syncdaemon-exceptions.log or ~/.cache/ubuntuone/log/oauth-login.log files? [14:44] checking [14:46] 2009-11-02 15:40:46,875 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error [14:46] 2009-11-02 15:40:46,891 - twisted - ERROR - Unhandled error in Deferred: [14:46] 2009-11-02 15:40:46,891 - twisted - ERROR - Unhandled Error [14:46] Traceback (most recent call last): [14:46] Failure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost. [14:46] superpapalolo: ok, i don't think you have the latest client [14:46] I installed it today in synaptic [14:47] superpapalolo: can you do this in a terminal session and tell me what version shows for ubuntuone-client? dpkg -l ubuntuone* [14:47] ok [14:48] Desired=Unknown/Install/Remove/Purge/Hold [14:48] | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend [14:48] |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) [14:48] ||/ Nom Version Description [14:48] +++-==============-==============-============================================ [14:48] ii ubuntuone-clie 1.1+r273-0ubun Ubuntu One client [14:48] ii ubuntuone-clie 1.1+r273-0ubun Ubuntu One client GNOME integration [14:48] ii ubuntuone-clie 1.1+r273-0ubun Ubuntu One client tools [14:48] un ubuntuone-oaut (aucune description n'est disponible) [14:48] un ubuntuone-ppa (aucune description n'est disponible) [14:48] un ubuntuone-ppa- (aucune description n'est disponible) [14:48] un ubuntuone-stor (aucune description n'est disponible) [14:48] un ubuntuone-stor (aucune description n'est disponible) [14:48] superpapalolo: are you using our ppa? [14:48] ubuntu's [14:49] superpapalolo: but you have the ubuntuone-ppa installed and the version you're showing is from our ppa [14:49] superpapalolo: you're running karmic? [14:49] yes [14:51] superpapalolo: ok, well, you have the ppa installed, which should still work, but it would be better to use the packages that come with karmic [14:52] how can I erse it all and reinstall so ? [14:52] erase* [14:52] superpapalolo: the way to use the karmic packages would be to: sudo apt-get purge ubuntuone* [14:52] superpapalolo: then try following the instructions here: https://answers.edge.launchpad.net/ubuntuone-client/+faq/778 [14:53] superpapalolo: note, you won't have to do step 7 there [14:53] superpapalolo: as long as you run: sudo apt-get purge ubuntuone* [14:53] sudo apt-get purge ubuntuone* done [14:55] now I have no more packages about ubuntuone ? [14:57] superpapalolo: were you able to follow the instructions in the link i posted? [14:57] doing it step 5 [14:58] superpapalolo: ok, good [14:59] I don't do step 7 is it ? [14:59] do I (I mean) [15:00] MEETING BEGINS [15:00] HI EVERYBODY! [15:00] If you are part of the Desktop+ developers team, could you please respond with a "me" ? We'll be taking status from everyone in the form of DONE / TODO / BLOCKED [15:00] me [15:00] Er, now? [15:00] me === jcastro_ is now known as jcastro [15:00] joshuahoover, May I do the step 7 or not ? [15:01] CardinalFang: Now is the time, or an hour from now? I may be confused again. [15:01] superpapalolo: if you already did sudo apt-get purge ubuntuone* then you can skip [15:01] jblount: heh [15:01] jblount, an hour before now. :) [15:01] ok joshuahoover [15:01] CardinalFang, that's the confused one ;-) [15:01] me [15:01] CardinalFang: You forgot to start it then :) [15:02] jblount, It doesn't matter to me. As long as aquarius and .ar, et c are happy. [15:02] aquarius is not here this week [15:03] me [15:06] Let's get started, hopefully everyone will catch up with us! [15:06] DONE: Got my Windows 7 vm setup and found out that IE isn't as broken for our webinterface as I thought (woohoo!) [15:06] TODO: #449821 (a few /account/ page changes) and #387159 (account-assitance form), continue polishing the /files/ interface [15:06] BLOCKED: Nope [15:06] CardinalFang: You're up [15:07] ONE: Rewrote some of new utilities/ini_apply_changes . Took afternoon off. Added new test and better failure file name this morning. Reviewed aquarius' logging patch this morning. [15:07] TODO: Sort bugs from Karmic users. Help with u1couch problems. Perhaps kidnap aquarius' bugs. [15:07] BLOCKED: So I says to Mabel, I says "I ain't blocked on nothing, I reckon." [15:07] teknico, sir! What say you?! [15:07] DONE: investigation of different deletion behavior in Evolution and the contacts web UI; studied the User Experience Strategy doc; done some branch reviews [15:07] TODO: resume work on funambol; help design the next features of the contacts web UI [15:07] BLOCK: none [15:07] next: vds [15:07] after following step by step the instructions, it sincs. I try to share between my wife's computer and mine, to reboot my computer and if it works properly, I'll just be back to thank you joshuahoover, if not I don't know... I'll thank you for your time and then I'll take a beer to pass over it. [15:07] DONE: code review, testing sync daemon, added my objectives [15:07] TODO: continuing on watchdaemon I guess [15:07] BLOCKED:not really [15:08] superpapalolo: excellent! as always, ping me if you have further questions :) [15:09] jblount: I guess it's EOM [15:11] vds: I think so :) [15:21] poop. [15:21] MEETING STARTS AND/OR BEGINS [15:21] Dang. [15:22] drop yer linen and stop your grinnin' [15:22] if you're on Desktop+, say "me" and let's do the DONE, TODO, and BLOCK thingy. [15:22] mmm, again already? [15:22] We love them so much. [15:22] hrm, double poop [15:22] noone called me. [15:22] * urbanape saddens [15:22] :-D [15:23] some day, I'll even learn this whole checking on IRC channels thing [15:23] urbanape, "M**TING B*GINS". [15:24] DONE: working on Bindwood, HR stuff, incident reports, &c. Nothing concrete. [15:24] TODO: Finish up some of that stuff. [15:24] BLOCK: None [15:24] so, no one really missed anything from me [15:24] Okay, now, going for breakfast, for real this time. [15:26] So, u1-s/trunk-2a is frozen, yesno? [15:27] I'm back here to thank you joshuahoover, it works perfectly now. Just drinking a beer... cheers ! your good health !!! [15:27] superpapalolo: great! thank you for your patience :) [15:47] joshuahoover, you're on at 1900UTC for openweek (reminder) [15:47] urbanape, anything new to test on the bindwood side? [15:47] jcastro: yep, thanks! [15:50] ukev, not just yet. I'm working on some better batching for the first run to not make FF hang until done, and long-polling the _changes feed to keep down on unnecessary ongoing polls [15:50] soon [15:55] ok thanks [15:55] hi all [15:55] hi RachaelB! [15:55] yo! yo! yo! in the house lol [15:55] ok more probs with ubuntuone :( [15:56] RachaelB: sorry to hear that, i'll do my best to help get things working :) [15:56] ive done a clean install of the final release of unr [15:57] and the applet wont download files on the server back to the pc [15:57] ive tried deleting .config [15:57] and that didnt work... any ideas? [15:58] and you know that you're my favourite tecchie guru.... so please??? [15:59] the ubuntu one local folder on shows "files shared with me" - nothing else [15:59] only shows* [15:59] RachaelB: alright, does the client connect for you? [16:00] it connects... sometimes complains about authorisation making me go through the whole proces but yes, by and large it connects [16:01] btw i don't know if it's possible to fall in love with an o/s, but i *think* i might rapidly be heading that way with 9.10 [16:02] RachaelB: can you paste the contents of ~/.cache/ubuntuone/syncdaemon-exceptions.log to http://pastebin.ubuntu.com and post the link here? [16:02] yup - gimme a moment [16:02] thanks RachaelB [16:03] any particular log file, or just the most recent? [16:04] http://pastebin.ubuntu.com/307649/ [16:06] there's also this one [16:06] http://pastebin.ubuntu.com/307650/ [16:07] the other exceptions.log are empty documents [16:13] any ideas joshua? [16:13] RachaelB: can you paste ~/.cache/ubuntuone/log/oauth-login.log as well? [16:13] lol [16:15] http://pastebin.ubuntu.com/307655/ [16:17] RachaelB: sorry, i'm trying to do a few things at once here :) looking at the log files currently that you posted [16:18] RachaelB: if you run this from a terminal session, can you let me know what version of ubuntuone-client you have? dpkg -l ubuntuone* [16:20] Desired=Unknown/Install/Remove/Purge/Hold [16:20] | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend [16:20] |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) [16:20] ||/ Name Version Description [16:20] +++-=========================-=========================-================================================================== [16:20] ii ubuntuone-client 1.0.2-0ubuntu2 Ubuntu One client [16:20] ii ubuntuone-client-gnome 1.0.2-0ubuntu2 Ubuntu One client GNOME integration [16:20] un ubuntuone-oauth-login (no description available) [16:20] un ubuntuone-storage-protoco (no description available) [16:20] un ubuntuone-storagefs (no description available) [16:22] 1.0.2-0ubuntu2 <<< easier to read [16:22] off topic... but i can't manually set a root password either now :( [16:27] RachaelB: when you installed ubuntu one, how did you do it? [16:28] clean install of unr from the release cd [16:28] RachaelB: ok [16:29] RachaelB: i'm checking something here real quick [16:29] okey-kokes np [16:32] RachaelB: if you run this from a terminal session, what do you get? ps -ef | grep ubuntuone-syncdaemon [16:33] Hi, I just got an internal server error on the ubuntu one webseite while modifying an contact [16:33] rachael 2359 1 0 11:04 ? 00:01:34 /usr/bin/python /usr/lib/ubuntuone-client/ubuntuone-syncdaemon [16:33] rachael 8356 8253 0 16:32 pts/0 00:00:00 grep --color=auto ubuntuone-syncdaemon [16:33] @ukev i keep getting those as well [16:33] ok great :) [16:34] @ukev i think it *is* a server problem - seems to clear up by itself [16:34] (I also get an error in evolution while modifying a contact) [16:34] ukev: i let our guys know about that so someone should be looking into it right away [16:35] RachaelB: if you go to applications->accessories->passwords and encryption keys do you have a token for ubuntu one under "passwords"? [16:35] ukev: what is the error you're getting in evolution? [16:35] here we go again lol [16:36] joshuahoover, it's a very nice one just saying "another error" in german "Anderer Fehler"... [16:36] token present and correct [16:36] RachaelB: i thought so [16:37] let me guess... delete and restart? [16:37] facundobatista: can you look at these log files that RachaelB kindly posted for us and let us know what the problem might be? i'm running out of ideas :( [16:37] http://pastebin.ubuntu.com/307655/ [16:37] http://pastebin.ubuntu.com/307650/ [16:38] joshuahoover, ok [16:38] http://pastebin.ubuntu.com/307649/ [16:39] joshuahoover, strange... because AQ receives an internal error from the server doing oauth, but also Main can not find the token and raises an exception [16:39] verterok, ^ ? [16:39] !!!yay!!! i've stumped you lol [16:40] Error: I am only a bot, please don't think I'm intelligent :) [16:40] facundobatista: it has me scratching my head [16:40] RachaelB: you win! [16:40] * verterok looks [16:40] thanks - what's my prize??? [16:40] RachaelB: good question...the satisfaction that you've stumped facundobatista and me? ;) [16:41] ukev: you get the evolution error when modifying a contact in your ubuntu one address book? [16:41] but let's face it... it's not *that* difficult to confuse most men [16:41] joshuahoover, right [16:41] ukev: and the error doesn't say anything else? [16:41] facundobatista, joshuahoover: the error seem to be a missing token. [16:41] RachaelB: heh [16:41] verterok, but isn't that a standard thing? [16:41] verterok, why Main crashes about it? [16:41] in the title is displayed "an error accurs while modifiying a contact..." and in the body of the message "another error" nothing else... [16:42] verterok, I mean, users have not the token when first started... [16:42] facundobatista: Main don't crash [16:42] facundobatista: syncdaemon tries to get the connect when a connect request is made via dbus [16:42] verterok, http://pastebin.ubuntu.com/307649/ [16:43] facundobatista: that's not a crash, it's an exception :) [16:43] verterok, ok, ok, but why are we getting into that? [16:43] verterok, somebody tells to search the token when it shouldn't? [16:43] facundobatista: because syncdaemon is trying to connect, and don't have the oauth token yet [16:44] facundobatista: somebody is telling to connect before we have a token in the keyring [16:44] verterok, ah, ok [16:44] facundobatista: and the onyl way to tell syncdaemon to connect is via dbus [16:44] ukev: i think you'll need to file a bug, but i'd like you to provide some more debug info if you could by running the following commands in a terminal session: [16:44] $ evolution --force-shutdown [16:44] $ /usr/lib/evolution/evolution-data-server-2.28 [16:45] verterok, the applet tells it? [16:46] facundobatista: yes [16:46] joshuahoover, ^ [16:46] ukev: then start evolution as you normally would and try edit the contact again...once the error occurs, copy and paste all the output from the terminal session and attach it to a bug you'll file here: https://bugs.edge.launchpad.net/evolution-couchdb/+filebug [16:47] facundobatista, verterok: would it be at all helpful for RachaelB to delete the token she has now and start the client back up again? [16:47] joshuahoover: she has a token? [16:47] joshuahoover, you know that my auth-token etc. are printed in the terminal session? [16:47] yes i do [16:47] RachaelB: hi [16:48] verterok: hi [16:48] verterok: ive got a token and allegedly the applet is connected [16:48] ukev: you can remove that and you can mark the bug report as private so only you and the ubuntu one team have access to the report [16:49] RachaelB: could you paste the output of: tail ~/.cache/ubuntuone/log/syncdaemon.log ? [16:49] verterok: lol np [16:51] http://paste.ubuntu.com/307678/ [16:51] RachaelB: yay!, you'r connected! [16:51] RachaelB: line 32-35 of the pastebin [16:52] joshuahoover: ^ [16:52] verterok: ive always been connected [16:52] verterok: :) [16:52] RachaelB: the problem is no sync, correct? [16:52] RachaelB, joshuahoover: what was the problem? [16:52] ahh [16:52] verterok: but the applet doesnt sync down to the computer the files held on the server [16:53] RachaelB: and the server has files for the account you hooked this computer up with, correct? when you go to https://one.ubuntu.com/files there are files there? [16:53] RachaelB: is there a change you have two different users? [16:53] *chance [16:53] verterok: there are files on the server (don't want to lose those!) [16:54] verterok: two different users? don't think so [16:54] verterok: this worked ok b4 the clean unr install of the final release [16:54] RachaelB: what happens if you put a small text file in your ~/Ubuntu One folder? [16:54] RachaelB: sure, I was asking if there is a chance that you'r connected with a different user :) [16:54] RachaelB: ok [16:55] verterok, she installed cleanly a new releasea [16:55] verterok, is there a chance that *that* created a new user for her? [16:55] i'll see what happens with a new file [16:56] youre not gonna believe this - it's just synched everything [16:56] adding a blank file worked [16:57] i never though of trying that - *doh* [16:58] still... must be a bug of some description - shouldnt really have to do that [16:59] <<<<< *happy* [16:59] RachaelB: so after you copied the file, everything copied down to your Ubuntu One folder from the server? [16:59] yup [16:59] RachaelB: could you file a bug, and attach all the logs? [17:00] joshuahoover, I don't think it make sense to post the hole output of evolution-data server because I isolated the lines which accur while modifiying the contact and theses lines are still 15933... (!!) [17:00] RachaelB: execute: "tar -cjf ~/Desktop/syncdaemon-log.tar.bz2 ~/.cache/ubuntuone/log" to get all the logs :) [17:02] what would you like me to file the bug under? [17:04] where's the "report new bug" option gone? [17:05] RachaelB: right-click on the ubuntu one client and select "report a problem" [17:05] RachaelB: you don't see that anymore? [17:06] just figured that out... but how do you generally report new bugs nowadays? [17:07] RachaelB: for ubuntu one, that's the preferred way [17:11] ok peeps it's now: Bug #471316 [17:11] Launchpad bug 471316 in ubuntuone-client "ubuntuone-client does not sync server files to pc on clean install" [Undecided,New] https://launchpad.net/bugs/471316 [17:11] told ya [17:11] lol [17:11] thanks RachaelB! [17:12] np.... thanks for your help (as ever) [17:12] it's been..... emotional [17:13] see you later for my next set of problems!!!! [17:13] joshuahoover: before i go, any ideas why i cant manually set a root password nowadays? [17:14] joshuahoover: i can go through the process of setting it, but then it doens't seem to remember/set it [17:14] RachaelB: sorry, i have no clue about that one [17:15] that's ok... i'll have a hunt around [17:15] RachaelB: i'm not very helpful for you today, huh? [17:15] joshuahoover: hey! you sorted out my sync problems [17:15] joshuahoover: that's a pretty major step forward - thank you *so* much [17:15] RachaelB: yeah, kind of...not a good final solution, but at least you're up and running again :) [17:15] RachaelB: thank you for your patience :) [17:16] RachaelB: for your root password problem, i'd ask over on #ubuntu [17:16] joshuahoover: thanks for the advice... see ya later! bye x [17:16] bye RachaelB! [17:56] Any application developers in this channel may want to join #ubuntu-classroom (#ubuntu-classroom-chat for questions) for a discussion led by Rick Spencer called "Scratch your own itch, learn how to write your own app". The full timetable is available here: https://wiki.ubuntu.com/UbuntuOpenWeek [17:56] starting in 5 minutes === rmcbride_ is now known as rmcbride [19:16] @reviewlist [19:16] whoops, wrong channel again [19:43] Well, I did the updates and apparently ubuntu one is working (I see the cloud symbol) but I cannot connect [19:47] yos: can you pastebin the contents of ~/.cache/ubuntuone/log/syncdaemon-exceptions.log ? [19:48] verterok, I've never used 'pastebin' [19:50] yos: ok np. in a terminal session: gedit ~/.cache/ubuntuone/log/syncdaemon-exceptions.log [19:51] yos: then select all the file contents and right click copy [19:51] yos: go to http://paste.ubuntu.com/ [19:52] yos: paste and then click in the 'paste!' button :) [19:52] * verterok reviews [19:52] ups [19:53] hi. can i share files using ubuntuone with people without an ubuntuone account? [19:54] verterok, I did that, now what ? [19:54] yos: copy the url and paste it here :) [19:54] yos: it should changed to something like: paste.ubuntu.com/XXXXX [19:55] verterok, it isn't...I don't know why [19:56] verterok, http://paste.ubuntu.com/307875/ [19:56] ^^ [19:56] I figured it out yay [19:56] yos: :) [19:57] yos: ok. looks like you don't have the access token in your keyring [19:58] yos: when you started the ubuntuoen client, it opened a browser tab to authorize the machine? [19:58] No [19:58] No browser [20:01] verterok, no browser opens and by the way, I did restart the client after updating [20:01] yos: ok, could you pastebin the contents of ~/.cache/ubuntuone/log/oauth-login.log? [20:02] hey [20:02] :) [20:02] what's the purpose of having the server code proprietary? [20:03] verterok, no need to pastebin [20:03] Starting Ubuntu One client version 1.0.2 [20:03] Starting Ubuntu One client version 1.0.2 [20:03] verterok, that is it ^^ [20:03] yos: ok, so looks like you have a token..or the client isn't requesting a new one [20:03] youcould you check in your keyring if there is Ubuntu One token? [20:04] <__lucio__> Solarion, if we store everything encrypted, we cant have a web ui. [20:04] yos: Applications --> Accessories --> Password and Encryption [20:04] __lucio__: I think perhaps and perhaps not [20:04] It depends on how you do it, and what you're trading off [20:04] for instance, you can do the public/private key thing [20:05] <__lucio__> Solarion, enlighten me [20:05] you could do a java applet or such [20:05] hi, will there be a log of the full days topics in #ubuntu-classroom posted anywhere? [20:05] <__lucio__> Solarion, now for real. web means web. [20:05] verterok, no keys at all [20:05] yos: in the passwords tab? [20:05] __lucio__: you can't store the key server-side? [20:06]