[00:08] <bitmonk> i've got the latest client software on 9.10, and files don't seem to be syncing with the web ui - i only have one computer linked for now, so not sure if my client isn't sending anything, or if the web ui is out of sync..
[02:30] <pablo_> hi
[02:31] <pablo_> sync problem
[09:10] <bravebug> Hi, all
[09:12] <bravebug> To who I ask question about packeging?
[12:25] <superpapalolo> Hi !
[12:34] <superpapalolo> Hi !
[13:53] <superpapalolo> Hi ! Is this a help chan for ubuntuone users or not ?
[13:54] <andrew> hello
[13:54] <andrew> superpapalolo: Having a problem?
[13:55] <superpapalolo> yes but just on one of my computers andrew (it works on the others)
[13:55] <superpapalolo> I can't synchronize nautilus with my account
[13:56] <superpapalolo> Ans trying to fix it, I "caceled" my computer in the account menu, expecting to add it after
[13:57] <superpapalolo> but there's no way to add a computer
[13:57] <andrew> hrm, don't know, but if you stick around, somebody should be able to lend a hand
[13:58] <superpapalolo> ok, thanks, I've reported the bug
[14:05] <joshuahoover> hi superpapalolo!
[14:06] <superpapalolo> pong joshuahoover
[14:06] <joshuahoover> what happens when you launch ubuntu one on the computer that isn't working properly for you?
[14:06] <superpapalolo> no joshuahoover
[14:07] <superpapalolo> it never sunchronize with the server
[14:07] <superpapalolo> synchronizes*
[14:07] <joshuahoover> superpapalolo: ok, do you have the latest updates? are you running karmic?
[14:07] <superpapalolo> yes
[14:08] <superpapalolo> and I reinstall all tha stuff by synaptic trying to fix it
[14:08] <superpapalolo> and I have the update
[14:08] <superpapalolo> and upgrade
[14:08] <joshuahoover> superpapalolo: can you look at ~/.cache/ubuntuone/log and see if there are any syncdaemon-exceptions.log files?
[14:08] <superpapalolo> I do it now.
[14:10] <superpapalolo> I have six of them joshuahoover oO'
[14:10] <joshuahoover> superpapalolo: can you open the one named syncdaemon-exceptions.log and paste it here? http://pastebin.ubuntu.com/? then post the url here?
[14:12] <superpapalolo> Huh.. it's empty :/
[14:13] <joshuahoover> superpapalolo: ok, how about this log file, ~/.cache/ubuntuone/log/oauth-login.log ?
[14:13] <superpapalolo> 2009-11-02 12:29:01,864:864.619016647 UbuntuOne.Client.Applet Démarrage du client Ubuntu One version 1.1
[14:14] <superpapalolo> a lot of this line
[14:14] <joshuahoover> superpapalolo: and nothing else?
[14:14] <superpapalolo> nop
[14:14] <joshuahoover> superpapalolo: do any of the other ~/.cache/ubuntuone/log/syncdaemon-exceptions.log files have anything in them?
[14:14] <superpapalolo> yes in the first
[14:15] <superpapalolo> 2009-11-02 12:48:28,155 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error
[14:15] <superpapalolo> 2009-11-02 12:48:28,166 - twisted - ERROR - Unhandled error in Deferred:
[14:15] <superpapalolo> 2009-11-02 12:48:28,167 - twisted - ERROR - Unhandled Error
[14:15] <superpapalolo> Traceback (most recent call last):
[14:15] <superpapalolo> Failure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost.
[14:15] <joshuahoover> superpapalolo: ok, let's try this from a terminal session: killall ubuntuone-client-applet ubuntuone-syncdaemon
[14:16] <superpapalolo> done
[14:16] <joshuahoover> superpapalolo: then this: mv ~/.config/ubuntuone ~/.config/ubuntuone_old
[14:16] <joshuahoover> superpapalolo: then: ubuntuone-client-applet
[14:16] <superpapalolo> done
[14:17] <superpapalolo> seems to work
[14:17] <superpapalolo> not
[14:18] <superpapalolo> The same as ever : trying to connect and nothing
[14:18] <joshuahoover> superpapalolo: can you tell me if you have an ubuntu one token when you go to applications->accessories->passwords and encryption keys (under the passwords tab)?
[14:19] <superpapalolo> yes I have it
[14:20] <joshuahoover> superpapalolo: ok, let's try quitting the ubuntu one client, deleting that token, and starting the ubuntu one client again
[14:20] <superpapalolo> the kill line and I delete my key ?
[14:21] <joshuahoover> superpapalolo: yes :)
[14:21] <superpapalolo> freaky :D
[14:23] <andrew> not sure if it was mentioned, but remove the ubuntu one ppas and the client, then install the client from the official ubuntu repos
[14:25] <superpapalolo> now it can stay connected, it's better. I test it and I tell you. Thanks joshuahoover
[14:25] <statik> hello world
[14:25] <joshuahoover> superpapalolo: good! thank you, i'll be here, so ping me if you need further assistance :)
[14:26] <superpapalolo> I'll do it, thanks a lot for your help joshuahoover
[14:26] <CardinalFang> I'm going to get breakfast.  I'm assuming stand-up is happening in constant, non-DST time.
[14:26] <joshuahoover> hello statik :)
[14:29] <CardinalFang> Heya, statik.  From Friday:  Yes, I once wrote a RADIUS plugin, back in y2000 or so.
[14:42] <superpapalolo> doesn't work joshuahoover
[14:42] <joshuahoover> superpapalolo: same problem?
[14:42] <superpapalolo> exactly the same
[14:43] <superpapalolo> It worked 5 minutes
[14:44] <joshuahoover> superpapalolo: anything in the ~/.cache/ubuntuone/log/syncdaemon-exceptions.log or ~/.cache/ubuntuone/log/oauth-login.log files?
[14:44] <superpapalolo> checking
[14:46] <superpapalolo> 2009-11-02 15:40:46,875 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error
[14:46] <superpapalolo> 2009-11-02 15:40:46,891 - twisted - ERROR - Unhandled error in Deferred:
[14:46] <superpapalolo> 2009-11-02 15:40:46,891 - twisted - ERROR - Unhandled Error
[14:46] <superpapalolo> Traceback (most recent call last):
[14:46] <superpapalolo> Failure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost.
[14:46] <joshuahoover> superpapalolo: ok, i don't think you have the latest client
[14:46] <superpapalolo> I installed it today in synaptic
[14:47] <joshuahoover> superpapalolo: can you do this in a terminal session and tell me what version shows for ubuntuone-client? dpkg -l ubuntuone*
[14:47] <superpapalolo> ok
[14:48] <superpapalolo> Desired=Unknown/Install/Remove/Purge/Hold
[14:48] <superpapalolo> | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
[14:48] <superpapalolo> |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
[14:48] <superpapalolo> ||/ Nom            Version        Description
[14:48] <superpapalolo> +++-[14:48] <superpapalolo> ii  ubuntuone-clie 1.1+r273-0ubun Ubuntu One client
[14:48] <superpapalolo> ii  ubuntuone-clie 1.1+r273-0ubun Ubuntu One client GNOME integration
[14:48] <superpapalolo> ii  ubuntuone-clie 1.1+r273-0ubun Ubuntu One client tools
[14:48] <superpapalolo> un  ubuntuone-oaut <néant>       (aucune description n'est disponible)
[14:48] <superpapalolo> un  ubuntuone-ppa  <néant>       (aucune description n'est disponible)
[14:48] <superpapalolo> un  ubuntuone-ppa- <néant>       (aucune description n'est disponible)
[14:48] <superpapalolo> un  ubuntuone-stor <néant>       (aucune description n'est disponible)
[14:48] <superpapalolo> un  ubuntuone-stor <néant>       (aucune description n'est disponible)
[14:48] <joshuahoover> superpapalolo: are you using our ppa?
[14:48] <superpapalolo> ubuntu's
[14:49] <joshuahoover> superpapalolo: but you have the ubuntuone-ppa installed and the version you're showing is from our ppa
[14:49] <joshuahoover> superpapalolo: you're running karmic?
[14:49] <superpapalolo> yes
[14:51] <joshuahoover> superpapalolo: ok, well, you have the ppa installed, which should still work, but it would be better to use the packages that come with karmic
[14:52] <superpapalolo> how can I erse it all and reinstall so ?
[14:52] <superpapalolo> erase*
[14:52] <joshuahoover> superpapalolo: the way to use the karmic packages would be to: sudo apt-get purge ubuntuone*
[14:52] <joshuahoover> superpapalolo: then try following the instructions here: https://answers.edge.launchpad.net/ubuntuone-client/+faq/778
[14:53] <joshuahoover> superpapalolo: note, you won't have to do step 7 there
[14:53] <joshuahoover> superpapalolo: as long as you run: sudo apt-get purge ubuntuone*
[14:53] <superpapalolo> sudo apt-get purge ubuntuone* done
[14:55] <superpapalolo> now I have no more packages about ubuntuone ?
[14:57] <joshuahoover> superpapalolo: were you able to follow the instructions in the link i posted?
[14:57] <superpapalolo> doing it step 5
[14:58] <joshuahoover> superpapalolo: ok, good
[14:59] <superpapalolo> I don't do step 7 is it ?
[14:59] <superpapalolo> do I (I mean)
[15:00] <jblount> MEETING BEGINS
[15:00] <jblount> HI EVERYBODY!
[15:00] <jblount> If you are part of the Desktop+ developers team, could you please respond with a "me" ? We'll be taking status from everyone in the form of DONE / TODO / BLOCKED
[15:00] <jblount> me
[15:00] <CardinalFang> Er, now?
[15:00] <CardinalFang> me
[15:00] <superpapalolo> joshuahoover, May I do the step 7 or not ?
[15:01] <jblount> CardinalFang: Now is the time, or an hour from now? I may be confused again.
[15:01] <joshuahoover> superpapalolo: if you already did sudo apt-get purge ubuntuone* then you can skip
[15:01] <joshuahoover> jblount: heh
[15:01] <CardinalFang> jblount, an hour before now. :)
[15:01] <superpapalolo> ok joshuahoover
[15:01] <teknico> CardinalFang, that's the confused one ;-)
[15:01] <teknico> me
[15:01] <jblount> CardinalFang: You forgot to start it then :)
[15:02] <CardinalFang> jblount, It doesn't matter to me.  As long as aquarius and .ar, et c are happy.
[15:02] <teknico> aquarius is not here this week
[15:03] <vds> me
[15:06] <jblount> Let's get started, hopefully everyone will catch up with us!
[15:06] <jblount> DONE: Got my Windows 7 vm setup and found out that IE isn't as broken for our webinterface as I thought (woohoo!)
[15:06] <jblount> TODO: #449821 (a few /account/ page changes) and #387159 (account-assitance form), continue polishing the /files/ interface
[15:06] <jblount> BLOCKED: Nope
[15:06] <jblount> CardinalFang: You're up
[15:07] <CardinalFang> ONE: Rewrote some of new utilities/ini_apply_changes .  Took afternoon off.  Added new test and better failure file name this morning.  Reviewed aquarius' logging patch this morning.
[15:07] <CardinalFang> TODO: Sort bugs from Karmic users.  Help with u1couch problems.  Perhaps kidnap aquarius' bugs.
[15:07] <CardinalFang> BLOCKED: So I says to Mabel, I says "I ain't blocked on nothing, I reckon."
[15:07] <CardinalFang> teknico, sir!  What say you?!
[15:07] <teknico> DONE: investigation of different deletion behavior in Evolution and the contacts web UI; studied the User Experience Strategy doc; done some branch reviews
[15:07] <teknico> TODO: resume work on funambol; help design the next features of the contacts web UI
[15:07] <teknico> BLOCK: none
[15:07] <teknico> next: vds
[15:07] <superpapalolo> after following step by step the instructions, it sincs. I try to share between my wife's computer and mine, to reboot my computer and if it works properly, I'll just be back to thank you joshuahoover, if not I don't know... I'll thank you for your time and then I'll take a beer to pass over it.
[15:07] <vds> DONE: code review, testing sync daemon, added my objectives
[15:07] <vds> TODO: continuing on watchdaemon I guess
[15:07] <vds> BLOCKED:not really
[15:08] <joshuahoover> superpapalolo: excellent! as always, ping me if you have further questions :)
[15:09] <vds> jblount: I guess it's EOM
[15:11] <jblount> vds: I think so :)
[15:21] <urbanape> poop.
[15:21] <urbanape> MEETING STARTS AND/OR BEGINS
[15:21] <CardinalFang> Dang.
[15:22] <urbanape> drop yer linen and stop your grinnin'
[15:22] <urbanape> if you're on Desktop+, say "me" and let's do the DONE, TODO, and BLOCK thingy.
[15:22] <teknico> mmm, again already?
[15:22] <CardinalFang> We love them so much.
[15:22] <urbanape> hrm, double poop
[15:22] <urbanape> noone called me.
[15:22]  * urbanape saddens
[15:22] <teknico> :-D
[15:23] <urbanape> some day, I'll even learn this whole checking on IRC channels thing
[15:23] <CardinalFang> urbanape, "M**TING B*GINS".
[15:24] <urbanape> DONE: working on Bindwood, HR stuff, incident reports, &c. Nothing concrete.
[15:24] <urbanape> TODO: Finish up some of that stuff.
[15:24] <urbanape> BLOCK: None
[15:24] <urbanape> so, no one really missed anything from me
[15:24] <CardinalFang> Okay, now, going for breakfast, for real this time.
[15:26] <CardinalFang> So, u1-s/trunk-2a is frozen, yesno?
[15:27] <superpapalolo> I'm back here to thank you joshuahoover, it works perfectly now. Just drinking a beer... cheers ! your good health !!!
[15:27] <joshuahoover> superpapalolo: great! thank you for your patience :)
[15:47] <jcastro> joshuahoover, you're on at 1900UTC for openweek (reminder)
[15:47] <ukev> urbanape, anything new to test on the bindwood side?
[15:47] <joshuahoover> jcastro: yep, thanks!
[15:50] <urbanape> ukev, not just yet. I'm working on some better batching for the first run to not make FF hang until done, and long-polling the _changes feed to keep down on unnecessary ongoing polls
[15:50] <urbanape> soon
[15:55] <ukev> ok thanks
[15:55] <RachaelB> hi all
[15:55] <joshuahoover> hi RachaelB!
[15:55] <RachaelB> yo! yo! yo! in the house lol
[15:55] <RachaelB> ok more probs with ubuntuone :(
[15:56] <joshuahoover> RachaelB: sorry to hear that, i'll do my best to help get things working :)
[15:56] <RachaelB> ive done a clean install of the final release of unr
[15:57] <RachaelB> and the applet wont download files on the server back to the pc
[15:57] <RachaelB> ive tried deleting .config
[15:57] <RachaelB> and that didnt work... any ideas?
[15:58] <RachaelB> and you know that you're my favourite tecchie guru.... so please???
[15:59] <RachaelB> the ubuntu one local folder on shows "files shared with me" - nothing else
[15:59] <RachaelB> only shows*
[15:59] <joshuahoover> RachaelB: alright, does the client connect for you?
[16:00] <RachaelB> it connects... sometimes complains about authorisation making me go through the whole proces but yes, by and large it connects
[16:01] <RachaelB> btw i don't know if it's possible to fall in love with an o/s, but i *think* i might rapidly be heading that way with 9.10
[16:02] <joshuahoover> RachaelB: can you paste the contents of ~/.cache/ubuntuone/syncdaemon-exceptions.log to http://pastebin.ubuntu.com and post the link here?
[16:02] <RachaelB> yup - gimme a moment
[16:02] <joshuahoover> thanks RachaelB
[16:03] <RachaelB> any particular log file, or just the most recent?
[16:04] <RachaelB> http://pastebin.ubuntu.com/307649/
[16:06] <RachaelB> there's also this one
[16:06] <RachaelB> http://pastebin.ubuntu.com/307650/
[16:07] <RachaelB> the other exceptions.log are empty documents
[16:13] <RachaelB> any ideas joshua?
[16:13] <joshuahoover> RachaelB: can you paste ~/.cache/ubuntuone/log/oauth-login.log as well?
[16:13] <RachaelB> lol
[16:15] <RachaelB> http://pastebin.ubuntu.com/307655/
[16:17] <joshuahoover> RachaelB: sorry, i'm trying to do a few things at once here :) looking at the log files currently that you posted
[16:18] <joshuahoover> RachaelB: if you run this from a terminal session, can you let me know what version of ubuntuone-client you have? dpkg -l ubuntuone*
[16:20] <RachaelB> Desired=Unknown/Install/Remove/Purge/Hold
[16:20] <RachaelB> | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
[16:20] <RachaelB> |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
[16:20] <RachaelB> ||/ Name                      Version                   Description
[16:20] <RachaelB> +++-[16:20] <RachaelB> ii  ubuntuone-client          1.0.2-0ubuntu2            Ubuntu One client
[16:20] <RachaelB> ii  ubuntuone-client-gnome    1.0.2-0ubuntu2            Ubuntu One client GNOME integration
[16:20] <RachaelB> un  ubuntuone-oauth-login     <none>                    (no description available)
[16:20] <RachaelB> un  ubuntuone-storage-protoco <none>                    (no description available)
[16:20] <RachaelB> un  ubuntuone-storagefs       <none>                    (no description available)
[16:22] <RachaelB> 1.0.2-0ubuntu2 <<< easier to read
[16:22] <RachaelB> off topic... but i can't manually set a root password either now :(
[16:27] <joshuahoover> RachaelB: when you installed ubuntu one, how did you do it?
[16:28] <RachaelB> clean install of unr from the release cd
[16:28] <joshuahoover> RachaelB: ok
[16:29] <joshuahoover> RachaelB: i'm checking something here real quick
[16:29] <RachaelB> okey-kokes np
[16:32] <joshuahoover> RachaelB: if you run this from a terminal session, what do you get? ps -ef | grep ubuntuone-syncdaemon
[16:33] <ukev> Hi, I just got an internal server error on the ubuntu one webseite while modifying an contact
[16:33] <RachaelB> rachael   2359     1  0 11:04 ?        00:01:34 /usr/bin/python /usr/lib/ubuntuone-client/ubuntuone-syncdaemon
[16:33] <RachaelB> rachael   8356  8253  0 16:32 pts/0    00:00:00 grep --color=auto ubuntuone-syncdaemon
[16:33] <RachaelB> @ukev i keep getting those as well
[16:33] <ukev> ok great :)
[16:34] <RachaelB> @ukev i think it *is* a server problem - seems to clear up by itself
[16:34] <ukev> (I also get an error in evolution while modifying a contact)
[16:34] <joshuahoover> ukev: i let our guys know about that so someone should be looking into it right away
[16:35] <joshuahoover> RachaelB: if you go to applications->accessories->passwords and encryption keys do you have a token for ubuntu one under "passwords"?
[16:35] <joshuahoover> ukev: what is the error you're getting in evolution?
[16:35] <RachaelB> here we go again lol
[16:36] <ukev> joshuahoover, it's a very nice one just saying "another error" in german "Anderer Fehler"...
[16:36] <RachaelB> token present and correct
[16:36] <joshuahoover> RachaelB: i thought so
[16:37] <RachaelB> let me guess... delete and restart?
[16:37] <joshuahoover> facundobatista: can you look at these log files that RachaelB kindly posted for us and let us know what the problem might be? i'm running out of ideas :(
[16:37] <joshuahoover> http://pastebin.ubuntu.com/307655/
[16:37] <joshuahoover> http://pastebin.ubuntu.com/307650/
[16:38] <facundobatista> joshuahoover, ok
[16:38] <joshuahoover> http://pastebin.ubuntu.com/307649/
[16:39] <facundobatista> joshuahoover, strange... because AQ receives an internal error from the server doing oauth, but also Main can not find the token and raises an exception
[16:39] <facundobatista> verterok, ^ ?
[16:39] <RachaelB> !!!yay!!! i've stumped you lol
[16:40] <joshuahoover> facundobatista: it has me scratching my head
[16:40] <joshuahoover> RachaelB: you win!
[16:40]  * verterok looks
[16:40] <RachaelB> thanks - what's my prize???
[16:40] <joshuahoover> RachaelB: good question...the satisfaction that you've stumped facundobatista and me? ;)
[16:41] <joshuahoover> ukev: you get the evolution error when modifying a contact in your ubuntu one address book?
[16:41] <RachaelB> but let's face it... it's not *that* difficult to confuse most men
[16:41] <ukev> joshuahoover, right
[16:41] <joshuahoover> ukev: and the error doesn't say anything else?
[16:41] <verterok> facundobatista, joshuahoover: the error seem to be a missing token.
[16:41] <joshuahoover> RachaelB: heh
[16:41] <facundobatista> verterok, but isn't that a standard thing?
[16:41] <facundobatista> verterok, why Main crashes about it?
[16:41] <ukev> in the title is displayed "an error accurs while modifiying a contact..." and in the body of the message "another error" nothing else...
[16:42] <facundobatista> verterok, I mean, users have not the token when first started...
[16:42] <verterok> facundobatista: Main don't crash
[16:42] <verterok> facundobatista: syncdaemon tries to get the connect when a connect request is made via dbus
[16:42] <facundobatista> verterok, http://pastebin.ubuntu.com/307649/
[16:43] <verterok> facundobatista: that's not a crash, it's an exception :)
[16:43] <facundobatista> verterok, ok, ok, but why are we getting into that?
[16:43] <facundobatista> verterok, somebody tells to search the token when it shouldn't?
[16:43] <verterok> facundobatista: because syncdaemon is trying to connect, and don't have the oauth token yet
[16:44] <verterok> facundobatista: somebody is telling to connect before we have a token in the keyring
[16:44] <facundobatista> verterok, ah, ok
[16:44] <verterok> facundobatista: and the onyl way to tell syncdaemon to connect is via dbus
[16:44] <joshuahoover> ukev: i think you'll need to file a bug, but i'd like you to provide some more debug info if you could by running the following commands in a terminal session:
[16:44] <joshuahoover> $ evolution --force-shutdown
[16:44] <joshuahoover> $ /usr/lib/evolution/evolution-data-server-2.28
[16:45] <facundobatista> verterok, the applet tells it?
[16:46] <verterok> facundobatista: yes
[16:46] <facundobatista> joshuahoover, ^
[16:46] <joshuahoover> ukev: then start evolution as you normally would and try edit the contact again...once the error occurs, copy and paste all the output from the terminal session and attach it to a bug you'll file here: https://bugs.edge.launchpad.net/evolution-couchdb/+filebug
[16:47] <joshuahoover> facundobatista, verterok: would it be at all helpful for RachaelB to delete the token she has now and start the client back up again?
[16:47] <verterok> joshuahoover: she has a token?
[16:47] <ukev> joshuahoover, you know that my auth-token etc. are printed in the terminal session?
[16:47] <RachaelB> yes i do
[16:47] <verterok> RachaelB: hi
[16:48] <RachaelB> verterok: hi
[16:48] <RachaelB> verterok: ive got a token and allegedly the applet is connected
[16:48] <joshuahoover> ukev: you can remove that and you can mark the bug report as private so only you and the ubuntu one team have access to the report
[16:49] <verterok> RachaelB: could you paste the output of: tail ~/.cache/ubuntuone/log/syncdaemon.log ?
[16:49] <RachaelB> verterok: lol np
[16:51] <RachaelB> http://paste.ubuntu.com/307678/
[16:51] <verterok> RachaelB: yay!, you'r connected!
[16:51] <verterok> RachaelB: line 32-35 of the pastebin
[16:52] <verterok> joshuahoover: ^
[16:52] <RachaelB> verterok: ive always been connected
[16:52] <joshuahoover> verterok: :)
[16:52] <joshuahoover> RachaelB: the problem is no sync, correct?
[16:52] <verterok> RachaelB, joshuahoover: what was the problem?
[16:52] <verterok> ahh
[16:52] <RachaelB> verterok: but the applet doesnt sync down to the computer the files held on the server
[16:53] <joshuahoover> RachaelB: and the server has files for the account you hooked this computer up with, correct? when you go to https://one.ubuntu.com/files there are files there?
[16:53] <verterok> RachaelB: is there a change you have two different users?
[16:53] <verterok> *chance
[16:53] <RachaelB> verterok: there are files on the server (don't want to lose those!)
[16:54] <RachaelB> verterok: two different users? don't think so
[16:54] <RachaelB> verterok: this worked ok b4 the clean unr install of the final release
[16:54] <joshuahoover> RachaelB: what happens if you put a small text file in your ~/Ubuntu One folder?
[16:54] <verterok> RachaelB: sure, I was asking if there is a chance that you'r connected with a different user :)
[16:54] <verterok> RachaelB: ok
[16:55] <facundobatista> verterok, she installed cleanly a new releasea
[16:55] <facundobatista> verterok, is there a chance that *that* created a new user for her?
[16:55] <RachaelB> i'll see what happens with a new file
[16:56] <RachaelB> youre not gonna believe this - it's just synched everything
[16:56] <RachaelB> adding a blank file worked
[16:57] <RachaelB> i never though of trying that - *doh*
[16:58] <RachaelB> still... must be a bug of some description - shouldnt really have to do that
[16:59] <RachaelB> <<<<< *happy*
[16:59] <joshuahoover> RachaelB: so after you copied the file, everything copied down to your Ubuntu One folder from the server?
[16:59] <RachaelB> yup
[16:59] <verterok> RachaelB: could you file a bug, and attach all the logs?
[17:00] <ukev> joshuahoover, I don't think it make sense to post the hole output of evolution-data server because I isolated the lines which accur while modifiying the contact and theses lines are still 15933... (!!)
[17:00] <verterok> RachaelB: execute: "tar -cjf ~/Desktop/syncdaemon-log.tar.bz2 ~/.cache/ubuntuone/log" to get all the logs :)
[17:02] <RachaelB> what would you like me to file the bug under?
[17:04] <RachaelB> where's the "report new bug" option gone?
[17:05] <joshuahoover> RachaelB: right-click on the ubuntu one client and select "report a problem"
[17:05] <joshuahoover> RachaelB: you don't see that anymore?
[17:06] <RachaelB> just figured that out... but how do you generally report new bugs nowadays?
[17:07] <joshuahoover> RachaelB: for ubuntu one, that's the preferred way
[17:11] <RachaelB> ok peeps it's now: Bug #471316
[17:11] <RachaelB> told ya
[17:11] <RachaelB> lol
[17:11] <joshuahoover> thanks RachaelB!
[17:12] <RachaelB> np.... thanks for your help (as ever)
[17:12] <RachaelB> it's been..... emotional
[17:13] <RachaelB> see you later for my next set of problems!!!!
[17:13] <RachaelB> joshuahoover: before i go, any ideas why i cant manually set a root password nowadays?
[17:14] <RachaelB> joshuahoover: i can go through the process of setting it, but then it doens't seem to remember/set it
[17:14] <joshuahoover> RachaelB: sorry, i have no clue about that one
[17:15] <RachaelB> that's ok... i'll have a hunt around
[17:15] <joshuahoover> RachaelB: i'm not very helpful for you today, huh?
[17:15] <RachaelB> joshuahoover: hey! you sorted out my sync problems
[17:15] <RachaelB> joshuahoover: that's a pretty major step forward - thank you *so* much
[17:15] <joshuahoover> RachaelB: yeah, kind of...not a good final solution, but at least you're up and running again :)
[17:15] <joshuahoover> RachaelB: thank you for your patience :)
[17:16] <joshuahoover> RachaelB: for your root password problem, i'd ask over on #ubuntu
[17:16] <RachaelB> joshuahoover: thanks for the advice... see ya later! bye x
[17:16] <joshuahoover> bye RachaelB!
[17:56] <mattgriffin> Any application developers in this channel may want to join #ubuntu-classroom (#ubuntu-classroom-chat for questions) for a discussion led by Rick Spencer called "Scratch your own itch, learn how to write your own app". The full timetable is available here: https://wiki.ubuntu.com/UbuntuOpenWeek
[17:56] <mattgriffin> starting in 5 minutes
[19:16] <tcole> @reviewlist
[19:16] <tcole> whoops, wrong channel again
[19:43] <yos> Well, I did the updates and apparently ubuntu one is working (I see the cloud symbol) but I cannot connect
[19:47] <verterok> yos: can you pastebin the contents of ~/.cache/ubuntuone/log/syncdaemon-exceptions.log ?
[19:48] <yos> verterok, I've never used 'pastebin'
[19:50] <verterok> yos: ok np. in a terminal session: gedit ~/.cache/ubuntuone/log/syncdaemon-exceptions.log
[19:51] <verterok> yos: then select all the file contents and right click copy
[19:51] <verterok> yos: go to http://paste.ubuntu.com/
[19:52] <verterok> yos: paste and then click in the 'paste!' button :)
[19:52]  * verterok reviews
[19:52] <verterok> ups
[19:53] <gunknown> hi. can i share files using ubuntuone with people without an ubuntuone account?
[19:54] <yos> verterok, I did that, now what ?
[19:54] <verterok> yos: copy the url and paste it here :)
[19:54] <verterok> yos: it should changed to something like: paste.ubuntu.com/XXXXX
[19:55] <yos> verterok, it isn't...I don't know why
[19:56] <yos> verterok, http://paste.ubuntu.com/307875/
[19:56] <yos> ^^
[19:56] <yos> I figured it out yay
[19:56] <verterok> yos: :)
[19:57] <verterok> yos: ok. looks like you don't have the access token in your keyring
[19:58] <verterok> yos: when you started the ubuntuoen client, it opened a browser tab to authorize the machine?
[19:58] <yos> No
[19:58] <yos> No browser
[20:01] <yos> verterok, no browser opens and by the way, I did restart the client after updating
[20:01] <verterok> yos: ok, could you pastebin the contents of ~/.cache/ubuntuone/log/oauth-login.log?
[20:02] <Solarion> hey
[20:02] <Solarion> :)
[20:02] <Solarion> what's the purpose of having the server code proprietary?
[20:03] <yos> verterok, no need to pastebin
[20:03] <yos> Starting Ubuntu One client version 1.0.2
[20:03] <yos> Starting Ubuntu One client version 1.0.2
[20:03] <yos> verterok, that is it ^^
[20:03] <verterok> yos: ok, so looks like you have a token..or the client isn't requesting a new one
[20:03] <verterok> youcould you check in your keyring if there is Ubuntu One token?
[20:04] <__lucio__> Solarion, if we store everything encrypted, we cant have a web ui.
[20:04] <verterok> yos: Applications --> Accessories --> Password and Encryption
[20:04] <Solarion> __lucio__: I think perhaps and perhaps not
[20:04] <Solarion> It depends on how you do it, and what you're trading off
[20:04] <Solarion> for instance, you can do the public/private key thing
[20:05] <__lucio__> Solarion, enlighten me
[20:05] <Solarion> you could do a java applet or such
[20:05] <Sparckus> hi, will there be a log of the full days topics in #ubuntu-classroom posted anywhere?
[20:05] <__lucio__> Solarion, now for real. web means web.
[20:05] <yos> verterok, no keys at all
[20:05] <verterok> yos: in the passwords tab?
[20:05] <Solarion> __lucio__: you can't store the key server-side?
[20:06] <yos> verterok, all of the tabs are blank
[20:06] <Solarion> there's also read vs write
[20:06] <__lucio__> Solarion, but if we have the key with the data, whats the point?
[20:07] <verterok> yos: ok, looks like an applet issue
[20:07] <verterok> yos: did you changed your default browser?
[20:07] <Solarion> __lucio__: depends on whom it is you're protecting. :)
[20:07] <Solarion> suppose it's redudnant from the openid, tho
[20:07] <yos> no verterok
[20:07] <Solarion> with public key, though, it's clear that you can view the data
[20:07] <verterok> yos: ok, please quit the client
[20:08] <yos> done
[20:08] <Solarion> you can also allow the client to *elect* to auto-encrypt the data, at the loss of sharing, as well
[20:09] <__lucio__> Solarion, but thats no fun!
[20:09] <Solarion> __lucio__: it's a cost-benefit tradeoff
[20:09] <__lucio__> Solarion, we have a plan to encrypt on the server side and make the storage servers requests the keys for downlods. so we can limit the damage is we have security problems
[20:09] <Solarion> wonder if you could do something with html5 web storage
[20:09] <verterok> yos: start it again
[20:10] <__lucio__> Solarion, yes, but the whole idea (from where i see it) is sharing
[20:10] <Solarion> __lucio__: but you're not every user. :)
[20:10] <Solarion> if you just want it for the backup or sync capabilities, the must-be-able-to-share is a liability
[20:10] <__lucio__> Solarion, thats why i get to pick :)
[20:11] <Solarion> what is why you get to pick?
[20:11] <__lucio__> whats important
[20:11] <__lucio__> but im just kidding
[20:11] <yos> verterok, done
[20:11] <Solarion> kidding and sarcasm often translate poorly to ASCII/UTF-8 :)
[20:11] <__lucio__> Solarion, and i misread "every user" for "even an user"
[20:11] <Solarion> ah
[20:12] <verterok> yos: it opened a firefox tab with a page to authorize the machine?
[20:12] <Solarion> I think public/private key encryption is the right way to go
[20:12] <__lucio__> Solarion, anyhow. but the user can make the choice now, and ecrypt the directory with encryptfs or something like that
[20:12] <verterok> joshuahoover: do you know about auth issues with the applet? :)
[20:12] <Solarion> write private, read public, share public, on the client
[20:12] <__lucio__> we dont have to add any special support for that
[20:12] <joshuahoover> verterok: no, none that i'm aware of
[20:12] <Solarion> __lucio__: that's far from as simple as checking "encrypt" and entering a master key passphrase
[20:13] <yos> verterok, No not at all
[20:13] <verterok> joshuahoover: yos don't have a token and the applet isn't opening firefox
[20:13] <joshuahoover> verterok: have you had yos try running the client from a terminal session?
[20:13] <Solarion> I'd be very interested what you can do with Mozilla here
[20:13] <Solarion> maybe they have very little overlap, who knows
[20:13] <verterok> joshuahoover: no :)
[20:13] <__lucio__> Solarion, yes. i know.
[20:14] <verterok> yos: please quit the client, and open a terminal session
[20:14] <joshuahoover> yos: please quit the client and then run it from a terminal session with: ubuntuone-client-applet
[20:14] <Solarion> is it at least encrypted between client and server?
[20:14] <yos> ok
[20:14] <joshuahoover> verterok: i'm testing this just in case
[20:14] <yos> gksudo ?
[20:14] <verterok> yos: no, just terminal
[20:14] <__lucio__> Solarion, yes we do that
[20:14] <Solarion> or is "super_seekr1t_bidn155_pl4nz.gnumeric" crossing the wire in plaintext
[20:14] <Solarion> k
[20:14] <Solarion> :)
[20:15] <Solarion> (no peeking in my files for that file!)
[20:15] <gunknown> can i share files using ubuntuone with people without an ubuntuone account?
[20:15] <verterok> yos: btw, Accesories -> Terminal
[20:15] <Solarion> gunknown: in the next version of Ubuntu
[20:16] <joshuahoover> gunknown: not currently, but we're going to make that possible in the not too distant future
[20:16] <Solarion> or do you mean without either of you having an account?
[20:16] <gunknown> and on which ways?
[20:16] <gunknown> via http?
[20:16] <gunknown> no, assuming i have an account and want to share with people dont having an acc
[20:17] <joshuahoover> gunknown: yes, http...you'll get a link that you can pass to people that will allow them access to the files directly
[20:17] <gunknown> ok, cool
[20:17] <yos> verterok, that doesn't open up a browser session either
[20:17] <joshuahoover> yos: any errors?
[20:17] <verterok> yos: nono, do you have terminal session opened?
[20:18] <gunknown> and even more ways? ftp?
[20:18] <Solarion> __lucio__: thanks for the chat. :)
[20:18] <__lucio__> Solarion, np!
[20:18] <__lucio__> thank you for your interest
[20:18] <Solarion> :)
[20:18]  * Solarion looks forward to where it sounds like this is headed.
[20:18] <yos> verterok, yes, I ran it from terminal and joshuahoover no errors
[20:19] <verterok> yos: try this in the terminal session: xdg-open http://www.google.com
[20:19] <Solarion> and epsecially when the source is Freed
[20:19] <joshuahoover> verterok: did you have yos post oauth-login.log?
[20:19] <verterok> joshuahoover: yes, no errors
[20:19] <joshuahoover> verterok: great! ;)
[20:21] <yos> verterok, that command opens up my browser just fine
[20:21] <verterok> yos: ok.
[20:21] <joshuahoover> hmmm...
[20:22] <joshuahoover> verterok: yos doesn't have a token, correct?
[20:22] <yos> no token
[20:22] <joshuahoover> verterok: and no syncdaemon-exceptions.log?
[20:23] <verterok> joshuahoover: yes, "No acess token" error
[20:24] <joshuahoover> yos: if you run, this from your terminal session, can you let me know what version ubuntuone-client shows? dpkg -l ubuntuone*
[20:25] <yos> joshuahoover, "no packages found matching ubuntuone
[20:25] <joshuahoover> yos: ahhhhh
[20:26] <joshuahoover> yos: but you have applications->internet->ubuntu one?
[20:26] <yos> Yes
[20:26] <joshuahoover> yos: strange
[20:26] <yos> and the cloud symbol appears when I start it up
[20:26] <joshuahoover> yos: are you on karmic?
[20:26] <yos> Yes
[20:27] <yos> fresh install, fully updated
[20:27] <verterok> yos: please run: apt-cache policy ubuntuone-client-gnome
[20:28] <yos> verterok, that gives me version info, etc
[20:30] <verterok> yos: what is the Installed: version?
[20:31] <yos> 1.0.2
[20:33] <ukev> How does ubuntu one handle conflicts in contacts from webinterface and evolution?
[20:34] <verterok> yos: and: apt-cache policy ubuntuone-client ?
[20:34] <dutchie> my contacts don't seem to be syncing with the web UI
[20:35] <yos> verterok, same results
[20:36] <verterok> yos: ok, so you have the client installed correctly
[20:36] <verterok> joshuahoover: client is installed ok ^
[20:36] <joshuahoover> dutchie: no? if you go to .cache/desktop-couch/log/desktop-couch-replication.log can you paste the contents to http://pastebin.ubuntu.com
[20:36] <verterok> yos: give me a minute, I;m trying to find a way to force the auth token request
[20:37] <joshuahoover> verterok: very strange
[20:40] <dutchie> joshuahoover: http://pastebin.com/f6e6c42db is the last 200 lines
[20:41] <joshuahoover> dutchie: if you go to applications->accessories->passwords and encryption keys do you see an ubuntu one token under "passwords"?
[20:42] <verterok> yos: I have one more thing to try :)
[20:42] <verterok> yos: in a terminal session execute this: dbus-send --session --dest=com.ubuntuone.Authentication --print-reply  --type=method_call / com.ubuntuone.Authentication.login string:'https://ubuntuone.com' string:'ubuntuone'
[20:42] <dutchie> joshuahoover: yep
[20:42] <joshuahoover> dutchie: ok
[20:44] <yos> method return sender=:1.150 -> dest=:1.149 reply_serial=2
[20:44] <yos> verterok, ^^
[20:44] <verterok> yos: and now browser popup?
[20:44] <yos> no
[20:45] <verterok> yos: ok, let's do some cleanup :)
[20:45] <verterok> yos: execute this: dbus-send --session --dest=com.ubuntuone.Authentication --print-reply  --type=method_call / com.ubuntuone.Authentication.clear_token string:'https://ubuntuone.com' string:'ubuntuone'
[20:45] <joshuahoover> dutchie: i'm having someone help me on this one
[20:46] <yos> verterok, same result
[20:46] <verterok> yos: and now the login again: dbus-send --session --dest=com.ubuntuone.Authentication --print-reply  --type=method_call / com.ubuntuone.Authentication.login string:'https://ubuntuone.com' string:'ubuntuone'
[20:47] <verterok> yos: what we are doing is forcing a cleanup of the token and requesting it again
[20:47] <yos> ok
[20:47] <verterok> yos: if this don't work, I'm completely lost :(
[20:48] <verterok> yos: after running this last command, could you pastebin the contents of ~/.cache/ubuntuone/log/oauth-login.log ?
[20:49] <yos> verterok, you want me to run the command again now or pastebin now ?
[20:49] <joshuahoover> dutchie: ok, so it looks like you're affected by a problem we're currently fixing...it's related to tokens on the server side and couchdb...we essentially need to "fix" the tokens but it takes quite a while to do so the script is running now and continues to fix tokens continually...this should be fixed within the next few days...my apologies for this
[20:49] <verterok> yos: what was the last command you executed? :)
[20:49] <dutchie> joshuahoover: no worries, it's not critical or anything
[20:49] <yos> the last one you gave me
[20:49] <dutchie> joshuahoover: nice to know what's going on, cheers
[20:49] <joshuahoover> dutchie: thanks for the patience and support!
[20:50] <verterok> yos: ok, please pastebin the log contents
[20:50] <dutchie> joshuahoover: no problem, thanks for having a go
[20:50] <dutchie> joshuahoover: actually, all the problems I've had have been "yeah, we know, fix in progress"
[20:51] <dutchie> thumbs up to the devs on that
[20:51] <yos> Starting Ubuntu One client version 1.0.2
[20:51] <yos> verterok, ^^
[20:51] <verterok> yos: nothing else?
[20:52] <yos> It's just that 5 times
[20:52] <joshuahoover> yos: do you use networkmanager?
[20:53] <joshuahoover> yos: are you behind a proxy server of some sort?
[20:54] <yos> No networkmanager no proxy
[20:54] <joshuahoover> yos: thanks
[20:54]  * joshuahoover scratches his head on this problem yos is having with ubuntu one client not connecting
[20:56] <yos> could it have something to do with the fact that I am on a cellular USB modem ?
[20:56] <joshuahoover> yos: yes, possible
[20:57] <joshuahoover> yos: but normally we see some sort of an error in the log file, when opening the client from a terminal session...somewhere
[20:57] <joshuahoover> yos: wait, you said you don't use networkmanager?
[20:57] <yos> Not that I am aware of no
[20:58] <joshuahoover> yos: i think that is the problem, we currently require the use of networkmanager
[20:58] <joshuahoover> yos: we're working on a fix for that though: bug 357395
[20:59] <joshuahoover> yos: could you run the following command in a terminal session? wget -q http://launchpadlibrarian.net/34282008/nm-checker && chmod 755 nm-checker && ./nm-checker
[20:59] <joshuahoover> yos: This downloads a small python script (that collects information about the state of NetworkManager on your computer), sets it to executable, and runs the script. If you want to check the script first, please open the URL in your browser first before running the command. :-)
[21:01] <yos> the reply was Got state:4
[21:04] <joshuahoover> yos: hmmm...ok, thanks
[21:06] <joshuahoover> yos: that means you are disconnected according to networkmanager
[21:06] <joshuahoover> yos: took me a while to find that, sorry...i didn't write that script, one of our devs did and he's on vacation this week :)
[21:08] <joshuahoover> yos: unfortunately, until we fix bug 357395 you'll either need to find a way to use networkmanager or wait for a fix to be released...i'm sorry it took us so long to arrive at this conclusion, i need to file a bug about not getting any error messages when you went through all those steps with verterok
[21:09] <yos> thanks joshuahoover for your support...I can actually wait on this for now :D
[21:10] <yos> Thanks to you too verterok
[21:10] <verterok> yos: np, sorry I wasn't able to figure it out earlier :/
[22:35] <jcastro> I get an internal server error when saving a contact after clicking on Save
[22:49] <joshuahoover> jcastro: arrggghh
[23:09] <ukev> Hi, how can I remove my bookmarks from the desktop couch? If I delete them via browser, they will be synced back from ubuntu one
[23:22] <joshuahoover> ukev: yes, if you delete your bookmarks while you have bindwood installed, they will sync to the server that way
[23:24] <ukev> joshuahoover, but they don't get deleted in the couch db because another client needs to know whether a bookmark is old and should be deleted or a bookmark is new and should be added to the couch... so they remain in the db...
[23:25] <joshuahoover> ukev: they aren't completely deleted...i believe they're marked as "deleted"
[23:25] <ukev> but because of another bug they will sync back in the firefox bookmarks in an folder called "Desktop Couch" if they were in the Toolbar folder before.... very strange
[23:26] <ukev> I need to clean them completely
[23:26] <ukev> you understand?
[23:26] <joshuahoover> ukev: understand
[23:26] <ukev> because there are 800 entrys in the db... and every time a delete them or the db... there will be more inside it :)
[23:27] <ukev> so I can't start fresh with... 10-20 bookmarks, which should work
[23:28] <joshuahoover> ukev: hmmm...i'm not sure i know how to answer your question (seems like an easy one to answer!)
[23:29] <ukev> hm... yes...
[23:29] <joshuahoover> ukev: can you stop by here tomorrow a bit earlier and ask for urbanape or me? sorry, urbanape is the guy who will know the best answer here (i need to learn as well)
[23:30] <ukev> yes ... maybe I will... I have wasted so much time for bindwood the last week, very frustrating
[23:30] <ukev> today I migrated all my bookmarks to some tomboy notes because that sync really works :)
[23:30] <joshuahoover> ukev: i'm sorry, bindwood is, as you've noticed, still in its early stages
[23:31] <joshuahoover> ukev: i appreciate you trying it out and trying to make it work!
[23:32] <ukev> yes, I noticed... and that fact is ok... but you should really communicate that on the website and on the howto... A few days ago, when I started trying bindwood, it was a feature on the https://one.ubuntu.com/features/ page, where it is removed now, what was a really good decision...
[23:34] <joshuahoover> ukev: good point...i'll try to make that very clear on the tutorial right now
[23:35] <ukev> don't get me wrong, it's really ok for software beeing buggy, but the user need to know it because other wise they will get wrong expectation wich will end in disappointment... and bindwood is in a really pre-alpha stage
[23:37] <joshuahoover> i agree...i'm taking your advice and trying to make the notice of bindwood being in a pre-final release (i won't quibble over alpha, beta, etc...it's not "there" yet, that much we both know) and that people need to consider that before installing
[23:38] <ukev> Oh and I just noticed something different... even the test_suite_db/with_slashed db will be replicated to ubuntu one and if I delete this db local - it will be synced back from ubuntu one... same happens with an db I created while trying out quickly
[23:39] <joshuahoover> you get the db back from the server?
[23:39] <ukev> yes
[23:39] <ukev> I runed the test suite locally... it synced to the server... I delete the db locally and it comes back from the server...
[23:40] <ukev> sorry.. runed=run :)
[23:41] <joshuahoover> ukev: that's in case you really didn't want to delete the database ;)
[23:41] <ukev> sorry but I don't understand the meaning of your last sentence
[23:41] <joshuahoover> ukev: i'll try to reproduce here and then file a bug unless you want to do the honors of filing a bug against https://edge.launchpad.net/desktopcouch
[23:42] <joshuahoover> ukev: just joking...we should delete it on the server...i was joking that it was a safety feature...you know, so you never make a mistake like deleting a database...bad joke
[23:43] <ukev> ah ok... I was not shure if that's a joke :)
[23:43] <ukev> ahhh... shure=sure... it's really to late .. sorry
[23:43] <joshuahoover> :)
[23:45] <joshuahoover> ukev: i'm going to file a bug if you don't...i'm heading off for dinner now
[23:45] <ukev> you can make the bug report if you can reproduce it, I really need a ubuntu one tesing and reporting break of 1-2 weeks - need to be productive :)
[23:45] <joshuahoover> ukev: will do :)
[23:46] <joshuahoover> ukev: thank you for all your help!
[23:46] <ukev> ok, good appetite
[23:47] <ukev> your welcome... but maybe you can reconsider your opinion on releasing the server sources... I think it will help the project and you can still make money on providing the service...
[23:48] <urbanape> ukev, we provide a view in desktop couch for all the records marked deleted
[23:48] <ukev> at the moment it's really the biggest point of criticism from the community
[23:48] <urbanape> (sorry, just popped in after dinner - still need to get the kid through the bath and to bed)
[23:49] <ukev> ok, thanks for the work again... maybe till 2 weeks :)
[23:49] <ukev> bye