/srv/irclogs.ubuntu.com/2009/11/04/#ubuntu-bugs.txt

=== widox_ is now known as widox
cprofittanyone home to assist me getting something reported properly02:20
micahgsure cprofitt02:22
cprofittthanks micahg02:23
* micahg can try02:23
cprofittthe issue is with the OSD and function of volume controls on Lenovo laptops02:23
cprofittI have a T42p, T61p and T50002:23
* micahg hides02:23
cprofittthe T42p and T61p work as expected02:23
cprofittthe T500 'mute' button shows no OSD and only works to 'mute' the sound.02:23
Picibug 35767302:24
ubot4Launchpad bug 357673 in hotkey-setup "No notification when sliding audio volume, muting volume on ThinkPad X31, X32, X41, X60, T22, T40, T42, T60, R50e, R51, R52" [Medium,Triaged] https://launchpad.net/bugs/35767302:24
micahgthanks pici02:24
cprofittThanks Pici I was searching all over that bug... and could not find it02:24
Picicprofitt: I'm subscribed to it, so I just was digging in my inbox for it02:25
cprofittWith 9.04 is didn't work on the T61p or the T50002:25
cprofittso we have made progress :-)02:25
MsMacoi think its because thats done in hardware, not in the OS02:26
cprofittMsMaco, that would not explain the difference in the T61p to the T500 would it?02:27
cprofittwith 9.04 the T61p did not work either... now it does02:27
MsMaco*shrug*02:27
MsMacoperhaps there was some blacklist/whitelist magic introduced at some point02:27
cprofittit is the same thing I was told in April... but I doubt the T61p changed how it worked...02:27
cprofittso it would appear to be software02:27
cprofitt:-)02:27
MsMacoi just remember hearing about thinkpads that did stuff in hardware....and then itd be repeated in software...and youd get like 1 notification and 2 vol changes or something02:28
MsMacoor have the OS not handle it...and you get no notificaitons but only 1 sound change02:28
cprofittyeah... I am just looking for the behavior to be the same for different models02:30
wcGary83Does anybody know a master bug (it seems like tons of people are having this problem) bug 46339603:08
ubot4Launchpad bug 463396 in xserver-xorg-video-intel "[GM45] No monitor output on laptop" [Undecided,Confirmed] https://launchpad.net/bugs/46339603:08
wcGary83I can't find anything that matches on launchpad, but maybe someone knows more?03:09
wcGary83This is a bug i filed, but to track progress or a fix I figured there would be one already filed...03:10
=== micahg1 is now known as micahg
LimCorehi, what happened to quiteinsane O_o11:58
LimCoreit seems to be... removed from ubuntu 9.10?11:58
MsMaco*shrug* maybe it was unmaintained12:00
james_wbug 45040012:00
ubot4Launchpad bug 450400 in quiteinsane "Request for removal from archive (binary and source)" [Wishlist,Fix released] https://launchpad.net/bugs/45040012:00
* james_w waves to MsMaco12:00
MsMacoo/12:01
* LimCore wonders why MsMaco shrugs12:04
MsMacobecause i dont know for sure and was making a guess12:06
LimCorebut avarage user will just think "hey wtf why I can not scan my images now and I need this done in 5 minutes"12:06
LimCorewell I found I need to use gimp / plugin,  but newbie user could be very dissapointed12:07
MsMacoor xsane, which is also included?12:07
LimCorehmm12:07
MsMacoactually, AFAIK, kubuntu doesnt include anything for scanning12:07
MsMacoi always install xsane from gnome12:08
LimCoreright, or xsane12:08
LimCorecan we provide some way of telling users that tries to install/run quiteinsane,  that he should now use xsane instead?12:08
LimCorelike, a proxy program that will just display such information12:09
MsMacoxsane is in the menu as "XSane Scanner" or something, right?12:10
MsMacosince upgrade will remove quiteinsane as obsolete, XSane would be the only option in the menu12:10
MsMacoso wouldnt it become obvious what to use?12:10
LimCoreI was just going to use quiteinsane as I did 2 days ago before upgrade - and seeing it is not installed is not best when I have like 10 minutes to get something scanned ;)  It was not very bad either, but we could make it better for users used to old version/name of app I think12:11
jpdsLimCore: No, we can't really provide a way.12:15
jpdsBut if they upgraded, the installed binaries shouldn't have been removed unless another package conflicts on the quiteinsane package.12:15
MsMacoupgrades offer to remove obsolete packages12:16
LimCoreit would seem that for me it got removed,  I think upgrade dialog warned about this12:16
LimCoreyes12:16
MsMacoit asks if you want to remove obsolete packages12:17
MsMacoyou have teh option of saying no12:17
jpdsMsMaco: What does?12:17
MsMacojpds: update-manager12:17
jpdsOh, right, I never use that.12:17
MsMacoit throws up a "these packages are obsolete. should i remove them? yes/no" window12:17
jpdsLimCore: In that case, the user should know what they're doing by click "yes".12:18
LimCorewell its ok by me ;)12:18
LimCoreif you sure this is user friendly (newbies friendly) enought then no need to provide proxy; othersie I would do it12:19
M1Tn1Ckhy12:52
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bullgard4'~$ ubuntu-bug empathy': "The problem cannot be reported. This is not a genuine Ubuntu package." Was ist ein 'genuine Ubuntu package'?14:48
tEtragreets all14:51
tEtrapre-bug filing, thought I'd throw this out there:14:52
tEtraisc's dhcp3-server package on 9.10 appears to no longer understand/recognize the group {} directive.14:53
tEtraI copied a config from 9.04, and none of my hosts config'd within were being setup.14:54
pedro_bullgard4, works fine here, did you installed empathy from the PPA? that might be the issue.14:54
tEtrahrm?14:54
tEtranvrmnd14:55
tEtraremoving the group 'tags' and it's working. Anyone else see this behavior?14:56
bullgard4pedro_: I have installed the package from an "advanced" Ubuntu repository. It is version 2.28.1.1.14:56
hggdhbullgard4: this may happen if your repositories do not carry empathy anymore (or if empathy came from a PPA)15:03
bddebianBoo15:07
ioneyesdcad15:22
ioneyesoz15:22
matti;]15:36
jcastrobdmurray, the U1 team would like a session at UDS on techniques for handling bugs for lots of upstream projects and working with the platform team.16:22
jcastrobdmurray, I think I can handle most of it but would need your expertise at some point16:22
bdmurrayjcastro: no problem just let me know what its called16:44
bullgard4hggdh: I think I asserted Synaptic > Settings > Repositories > (Software Sources) > Updates > Prereleased updates (karmic-proposed), downloaded Empathy 2.28.1.1 (because the regular Karmic version would not work on my computer) and then deasserted this repository. Is this reason enough for: "This is not a genuine Ubuntu package"?16:46
=== asac_ is now known as asac
hggdhbullgard4: no, it is not. Can you run 'apt-cache policy empathy', and pastebin the output here?17:06
bullgard4hggdh: ~$ apt-cache policy empathy; empathy:   Installed: 2.28.1.1-0ubuntu1;   Candidate: 2.28.1.1-0ubuntu1;   Version table:  *** 2.28.1.1-0ubuntu1 0; 100 /var/lib/dpkg/status; 2.28.1-1ubuntu1 0; 500 http://de.archive.ubuntu.com karmic/main Packages'17:09
hggdhthis is weird... indeed you are using a kosher empathy. OK, next try: please pastebin your /etc/apt/sources.list17:10
hggdh!pastebin17:10
ubot4pastebin is a service to post multiple-lined texts so you don't flood the channel. Ubuntu pastebin is at  http://paste.ubuntu.com | To post !screenshots use http://tinyurl.com/imagebin | !pastebinit to paste directly from  command line | Make sure you give us the URL for your paste - see also the channel topic17:10
bullgard4http://pastebin.ca/165691617:14
hggdhbullgard4: we will have to check with the apport developer. I cannot see a reason for this error17:21
hggdhbullgard4: I have just been told that empathy is indeed breaking on Karmic17:21
seb128wait, I'm checking17:22
hggdhheh. Seems I jumped the gun here, sorry17:23
bullgard4What does the phrase: "I jumped the gun" mean? to trigger an avalanche?17:24
seb128no, to speak too quickly17:24
seb128I really have a local empathy install17:24
hggdhbullgard4: no, it means I stated something too soon17:24
seb128ok, works now17:25
seb128I can confirm sorry guys17:25
seb128can't17:25
seb128oh, I know17:27
seb128bullgard4, you have installed the karmic-proposed version but don't have karmic-proposed in your sources17:27
seb128the apt-cache policy doesn't list an official source for your version17:28
seb128so it looks similar to a local install to apport there17:28
seb128hggdh, ^17:28
=== chibihogoshino is now known as chibi-is-afk
hggdhah17:48
hggdhbullgard4: please add the -proposed sources, run 'sudo apt-get update', and try again ubuntu-bug17:49
bullgard4hggdh: I have done so. I have been able to launch a bug report. --  Thank you very much for your help.17:52
hggdhbullgard4: welcome -- and thanks go to seb128... I should have seen it17:52
lucka01Hello there :)18:15
jokrebelam i right here with a problem that other people have the same one with the same dvb-t-usb-card also like me since upgrading vrom 9.04 to 9.10?18:18
lucka01I came from https://help.ubuntu.com/community/ReportingBugs I'm in a dilema. When on launchpad trying to click on a report a bug it forwards me on the link I added. Hum why is that? I'm trying to report a but that is not a package related at lest I'm not awere of it. CDROM won't work. When I put in a CD/DVD it won't recognize it. Also when I'm trying to eject it I have to press the eject button a couple of times. Another problem is brightness. When tryi18:18
mvobdmurray: I verified the fix for bug #465619 and set the tag to verifciation-done18:30
ubot4Launchpad bug 465619 in apport "apport enabled after a distribution upgrade from Jaunty to Karmic" [High,Fix committed] https://launchpad.net/bugs/46561918:30
bdmurraymvo: fantastic thanks!18:42
cmeiklejohnhello18:43
=== erhesrhsrtb54vyh is now known as Elbrus
=== chibi-is-afk is now known as chibihogoshino
=== micahg1 is now known as micahg
=== knoppix is now known as mika_video
=== thunderstruck is now known as gnomefreak
jcastrobdmurray, are you going to have a session on bugcontrol?21:50
jcastrobdmurray, you mentioned wanting to get more participation, etc.21:50
bdmurrayjcastro: at uds?21:50
jcastroyeah21:51
bdmurrayI haven't thought about that in particular much21:53
micahgbdmurray: are we meeting next week?22:01
bdmurraymicahg: yes, that sounds good22:02
micahgok22:02
micahgbdmurray: does there need to be an official announcement?22:03
bdmurraymicahg: yes, I think there should be one22:03
micahgbdmurray: PM?22:03
bdmurrayhmm?22:04
micahgother topic22:04
BUGabundobouas noutes22:29
DMMNhi!!22:35
mjw99Can anyone help with this? https://bugs.launchpad.net/ubuntu/+source/network-manager-applet/+bug/465849  . I really can't use the network on my laptop since I upgraded to 9.10 because of this.22:55
ubot4Launchpad bug 465849 in network-manager-applet "nm-applet crashed with SIGSEGV in utils_connection_valid_for_device()" [Undecided,New]22:55
BUGabundomjw99: $ nm-applet22:55
BUGabundoyeah it's a stuppid acertion bug22:56
BUGabundonagg asac about it :p22:56
mjw99Who (or what) is asac?22:56
BUGabundomjw99: he is no here right now. asac is the person in charge of the NM packages22:56
BUGabundotry #ubuntu-mozillateam. he is usually around there22:57
mjw99ok; thanks22:57
BUGabundobut he is offline there too22:57
mjw99out of interest, is there any mechanism to roll back to 9.04?22:57
BUGabundonope22:57
BUGabundoonly *clean* install22:58
mjw99ok.22:58
mjw99I had been trying every iteration of the live cd out on this laptop prior to upgrading 9.04 on the hardrive to 9.10; I had no issues with the live CDs, hence I assumed it would be fine to upgrade22:59
BUGabundoeheh23:01
BUGabundocool23:01
BUGabundoso what went wrong?23:01
mjw99This bug that I refer to now..23:02
BUGabundothat's not even a *serious* bug23:04
BUGabundojust a stupid race condition or something23:04
BUGabundoeasilly worked around by restarting the applet23:05
mjw99tried that; when I left click on it, it crashes again23:05
joaopintoBUGabundo, an application crashing randomlys is not serious ? specially the network manager :) ?23:06
joaopintorandomly23:06
BUGabundoits not NM that crashes23:07
BUGabundofrom what I recall when I got hit 2 time with that23:07
BUGabundoits just nm-applet23:07
BUGabundostart it over, and you are good to go until next reboot23:07
mjw99yes; it's nm-applet crashing.23:07
BUGabundothe bug is filed, prob the cause is know (I reported it before release too)23:07
mjw99BUGabundo; If I left click on it, it crashes and I need to restart it. As a result, it makes logging on to new wireless networks very hard; one has to resort to the command line. I would count this bug as quite problematic to a standard user.23:09
BUGabundohow are you restartting it?23:11
BUGabundoon a cli? by just doing $ nm-applet?23:11
mjw99command line from a terminal window23:11
BUGabundothe bug I had was with23:11
BUGabundoa bad dectecion of a wireless network23:11
BUGabundotry the version on PPA23:11
mjw99I don't really have any more time to spend on this one... it's already sucked up a lot since this is my primary laptop.23:12
BUGabundothat's why I'm recommending you to try a PPA version23:13
BUGabundothat I _think_ has that fixed23:13
mjw99Maybe I'll come back to that one if I have some more time, I cannot expend any more on this one, it was cumbersome enough to ensure that I had sanitized the bug report prior to making it public. The bug has been reported and it is the launchpad database... the rest is over to the devs.23:16
mjw99I appreciated your advice on this one and I thank you again for conversing and responding to my questions.23:17
mjw99laters23:17
joaopintoBUGabundo, not very friendly on your part23:22
BUGabundojoaopinto: I'm providing  a way to fix it until repos get it fixed for him23:24
BUGabundoif that is not friendly, well Im not sure on how to help more23:25
joaopintoBUGabundo, I am not sure how minimizing the bug importance to the user helps :)23:28

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