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[02:23] <caolin> If a bug report needs more hardware information than apport supplies what is the preferred tool for gathering this?
[02:24] <mrand> caolin: perhaps a copy of dmesg.  or maybe lshw or lspci or lsusb?  Different devices and projects have different methods.
[02:25] <caolin> I am thinking more of a summary that identifies all the hardware installed on the machine where a problem is occurring
[02:26] <mrand> dmesg is the best overall summary I can think of off the top of my head.
[02:28] <caolin> thks
[02:28] <mrand> caolin: that would be /var/log/dmesg
[02:51] <hggdh> caolin, mrand -- usually an apport hook would do it best
[02:52] <mrand> hggdh: Do you mean ubuntu-bug <package>, or something else?
[02:52] <hggdh> mrand some packages already have an apport hook -- that is called when you run 'ubuntu-bug'
[02:53] <hggdh> so either this specific package needs one, or needs an update
[02:53] <mrand> hggdh: I understood the request to mean that caolin didn't think enough hardware information was collected that way.  Perhaps I misunderstood.
[03:20] <cmeiklejohn> hello
[03:20] <cmeiklejohn> anyone around?
[03:33] <hggdh> mrand, no, I do not think you misunderstood. The point is the apport hook for this specific package should be reviewed, and expanded if needed
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[05:27] <shankhs> hi
[05:27] <shankhs> I am using apport and found that apport does not pass through proxy, is this a bug or there is a workaround available? I found this https://bugs.launchpad.net/python/+bug/94130 but of no use.
[05:28] <ubot4> Launchpad bug 94130 in ubuntuone-client "HTTPS over proxy fails" [Undecided,Confirmed]
[05:28] <shankhs> the bug is now about 2 and a half yrs old
[05:29] <mrand> shankhs: is this what you are looking for? https://bugs.launchpad.net/ubuntu/+source/python2.6/+bug/94130
[05:29] <ubot4> Launchpad bug 94130 in ubuntuone-client "HTTPS over proxy fails" [Undecided,Confirmed]
[05:29] <mrand> grrr
[05:29] <mrand> https://bugs.launchpad.net/apport/+bug/370924
[05:29] <ubot4> Launchpad bug 370924 in apport "apport doesn't work behind a proxy (dup-of: 94130)" [Undecided,Confirmed]
[05:30] <shankhs> mrand: ya
[05:30] <mrand> which of course, points to the bug you found.
[05:30] <shankhs> what to do?
[05:31] <shankhs> report another bug?
[05:31] <shankhs> or just wait...till some superdebugger comes and solve the problem? :)
[05:32] <mrand> Nope, filing more bugs doesn't make them get resolved any faster.  Unless you think your bug is somehow different than the ones described above, no need for yet another dup.
[05:33] <mrand> hmmm... on second though, the last comment has me wondering.
[05:33] <shankhs> mrand: advice taken... thanx so no apport for me then?
[05:34] <mrand> ah.  ok, scrolling back to the top, apport is still listed as triaged, so it's still visable to them.
[05:34] <mrand> shankhs: I'm not a proxy expert, but I'm guessing not.  :-(
[05:36] <shankhs> mrand: if i want to report a bug then how would i get my system specifications? or prepare a report like apport without using apport?
[05:37] <mrand> shankhs: I'm not sure.  I'm looking, but not finding anything yet.
[05:37] <shankhs> mrand: me too not getting anything :(
[05:37] <mrand> You could always look at other apport reports and try to create those same logs manually
[05:38] <mrand> s/logs/attachments
[05:43] <shankhs> mrand: wahts s/logs/attachments? please
[05:44] <mrand> sorry, s means substitute.  So I was saying to substitute the word "attachments" in place of "logs", so that the above would read  You could always look at other apport reports and try to create those same attachments manually.
[05:46] <shankhs> mrand: Is there any plac where apport saves its report? if yes then i can copy paste the report and post it manually
[05:49] <mrand> shankhs: I'm looking to see if I can figure that out.
[05:50] <shankhs> mrand: thank you
[05:59] <mrand> shankhs: I'm going to try an experiement to see if I can figure it out... one more sec.
[06:03] <mrand> shankhs: nope, its smarter than I am.  I tried disconnecting myself from the network, and then looking for temporary files.
[06:05] <shankhs> mrand: thanx again
[06:08] <mrand> You're welcome.  Thanks for the patience.
[06:15] <shankhs> mrand: its alright i have plenty of patience  ( its the only thing i have in plenty :-)  )
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[12:05] <LimCore> hi... stupid question,
[12:05] <LimCore> wher did the Report-bug page go?  Because it seems quite important page to have
[12:05] <LimCore> https://bugs.launchpad.net/bugs/+filebug
[12:05] <LimCore> "There’s no page with this address in Launchpad."
[12:58] <mantiena> mrand: hi, are you online?
[13:10] <ingenius> HI! :)
[13:11] <LimCore> https://bugs.launchpad.net/bugs/+filebug       - no such page. huh?
[13:12] <^arky^> LimCore: interesting
[13:13] <LimCore> launchpda problem occured, while I was trying to report kmail problem,  that I found while reporting another problem.  How awesome meta bug is that
[13:14] <^arky^> https://bugs.edge.launchpad.net/ubuntu/+filebug
[13:15] <^arky^> LimCore:  file a bug against if you think its important  https://edge.launchpad.net/launchpad/+filebug
[13:15] <LimCore> or is this a quick way to reduce number of bugs in 9.10 ;)
[13:15] <^arky^> lol LimCore
[13:17] <ingenius> I found a bug installing linux-image-2.6.31-14-generic-pae, this don't install linux-headers-generic-pae and this cause that don't reconfigure propietary drivers like nvidia etc ... I don't know if this bug was been reported ..
[13:18] <LimCore> I found like 15 bugs during last 2 days.  What are chances to fix them really quickly?  And why it is like that, afair it was better with 8.10
[13:20] <LimCore> ingenius: search in launchpad?
[13:20] <ikonia> the chances will depending on their priorities and availabiliy of the maintainers
[13:20] <ingenius> LimCore: ok let me see :)
[13:21] <ikonia> LimCore: you are also welcome to fix them yourself and submit the patches to speed up the process
[13:22] <ingenius> LimCore: I found the bug :) -> 474367
[13:26] <LimCore> I made a patch to disable annoying beep in console, and people debate instead fix it
[13:27] <LimCore> by default, ubuntu makes BEEP sounds when you use console, loud PC-beeper, super annoying, 1990's style noise that can not be shuted off with turning speakers (its pc-speaker beeper)
[13:30] <ingenius> LimCore: haha ... yesterday, when I was fixing the kernel problem, heard a noise like a blow, but the beep was totally different from what we know, thought the hdd had a problem ...
[13:37] <LimCore> I reported a bug that CPU makes high sounds when IDLE.  this is c3 c-state problem (not really a bug I guess) in kernel
[13:44] <LimCore> this shows how apathic the process is sometimes.  its a 1 line change to fix this useless sound. And yet it is not done, for years
[13:46] <Pici> LimCore: 1) Drop the attitude, you've been asked and told numerous times before about this 2) pcspkr has been blacklisted for at least two releases now.
[13:47] <LimCore> it is blacklisted? \o/ woot.
[13:48] <LimCore> Pici: what attitude, it is not ok to say that I reported many bugs or what do you have in mind
[14:14] <mac_v> !logs
[14:14] <ubot4> Official channel logs can be found at http://irclogs.ubuntu.com/ - For LoCo channels, http://logs.ubuntu-eu.org/freenode/
[14:22] <Rockj> Hey, I'm wondering if I should report a problem as a "bug", even tho it is the hardware-manufactores fault (at least how I can analyze it), but I imagine rolling out a software fix is way easier then get millions of people to flash their routers.
[14:23] <Rockj> http://www.roysindre.no/a/2009/11/05/dhclient-classless-static-route-bug/   - ANY input would be great, because I'm spinning my head around and going crazy here :-)
[14:44] <hggdh_> Rockj: difficult to say, but it sounds like a router firmware issue
[14:45] <hggdh_> you could still open a bug on it here, perhaps a bypass can be made available or, at least, notice of this behaviour can be made public
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[14:47] <Rockj> hggdh: yes, I'm thinking the same. I'm also thinking about reporting it to my ISP and ask them about it and what input they have on it. Because personally I think its hard to get normal users to run a firmware upgrade, and sometimes your not even allowed to flash your router/modem.
[14:54] <Rockj> hggdh: Im getting another speedtouch modem/router user to see if he's affected aswell of the problem.
[14:54] <Rockj> (if he "hopefully" has dual boot and Windows 7 , Vista?)
[14:54] <hggdh> heh
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[15:46] <mantiena> mrand: hi
[16:06] <bddebian> Boo
[16:36] <domjohnson> Hello
[16:37] <domjohnson> Im using ubuntu 9.10, and quite a few applications are failing to start
[16:37] <domjohnson> For most of them, i get the error "Error re-scanning registry , child terminated by signal"
[16:37] <domjohnson> But for software-center i get loads of errors related to GStreamer
[16:38] <domjohnson> Can anyone help me?
[17:21] <mantiena> mrand: hi, are you online?
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[18:47] <mrand> mantiena: yes, I'm online now.
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[20:24] <BUGabundo> bRoas o/
[21:54] <afflux> experiencing similar issues as bug 327175 which is marked as fixed released (because upstream added a more detailed error message, afaics?!). re-open or create a new bug?
[21:54] <ubot4> Launchpad bug 327175 in xserver-xorg-input-evdev "Sometimes loses input devices on suspend/resume: Device has changed - disabling." [Medium,Fix released] https://launchpad.net/bugs/327175
[21:56] <micahg> afflux: it's been 3 months, so I'd say open a new bug and reference this one
[21:57] <afflux> micahg: actually just found bug 437862 - I'll take that one ;)
[21:57] <afflux> thx
[21:57] <ubot4> Launchpad bug 437862 in xserver-xorg-input-evdev "device key_bitmask has changed" [Medium,Triaged] https://launchpad.net/bugs/437862
[21:57] <micahg> ok
[22:00] <charlie-tca> hggdh: not yet; hands shook so bad today, I couldn't hardly use the computer
[22:31] <hggdh> charlie-tca: please do not worry about that
[22:31] <charlie-tca> Got to. I see a lot of requests coming in right now
[22:31] <BUGabundo> charlie-tca: is here?
[22:31] <BUGabundo> OMG
[22:31]  * BUGabundo waves!!!
[22:31] <hggdh> you *will* get better, and we will wait for it ;-)
[22:31] <charlie-tca> Hello, BUGabundo
[22:32] <charlie-tca> hggdh: thanks!
[22:32] <BUGabundo> charlie-tca: I see you are going thouth a bad spot !
[22:32] <BUGabundo> wish you well
[22:32] <charlie-tca> yeah, a small bump in the path, so to speak
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